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How to Write Work Experience on a Resume

Writing the work experience section

Writing the resume work experience section is one of the most influential and often trickiest resume sections to get right. Some employers will even cut right past the summary at the top of a resume and scan the employers, job titles and work dates to see if the resume is worth reading in detail. How much text you include for each section will also create a significant first impression. A lot can be understood during that mythical 6-second scan.

The work experience/job history on a resume is where past job descriptions and professional experiences give credibility to an application or interview. All the other information and sections on a resume, from hobbies to the personal statement , frame the list of relevant work experience over the last 10 - 15 years. So, how do I describe my work experience on a resume?

This guide will show you everything you need to know about including work experience on a resume, including:

• Why the work experience in cv matters
• What to include (and not include) in work experience on a resume
• The best format to follow for describing your work history
• Examples of work experience in cv across industries
• Practical tips for resume work experience
• How to list your current job and previous positions

The five-word rule. Think about five words that would be sum up your career. How would you describe your experience? Those five words should then come across incredibly strongly in the work experience on a resume. A hiring manager is not going to remember the sentences that you write, but if they stop reading with those five words (or more) in their minds, your resume will have done its job.

Why is work experience on your resume so important?

Before we jump in to the ins and outs of writing work experience on a resume, here is why it matters. A hiring manager or employer looks at a resume to answer one question:

Does this person’s work experience qualify them for this job?

The work experience section of your resume is the foundation that either qualifies you or disqualifies you for an interview or the next step in the hiring process. This resume section uses the last 10 - 15 years of relevant career history to tell a prospective employer whether you have the work experience in your cv that will fit the requirements of the role. The work experience section gives credibility to your application and should compliment every other aspect of your application materials (other sections in the resume, cover letter, portfolio, etc).

Be careful not to write your work experience section like a list of job responsibilities , though. The hiring manager knows what they want you to do. They are far more interested in evidence from your previous work experiences that you have what it takes to perform and take your next employer forward. Focus on offering compelling accomplishments, plenty of context and quantifiable results that your competition will not be able to match.

How do I add experience to my resume: What to include

In most cases, choosing which jobs to include on your resume should depend on your work history and the type of job you’re applying for. In general, work in a backward chronological order (in a resume format often known as reverse chronological format ) starting with your most recent position at the top of the page and include the last 10-15 years of employment history. The backward chronological order works best for most job seekers.

If you have a scattered work history, don’t stress. Job hopping is both more common and more widely accepted today, especially among the younger workforce. Including short part-time stints and side projects is good if those professional experiences directly relate to the job or feature skills that overlap with the position. Be prepared to answer questions about your career choices while considering work experience in cv, have a confident answer about your career path, and be forthcoming about the level of commitment you’re looking for. Once you’ve chosen the positions, let’s dive into the specific bullet points about work experience in a cv. Each one should include:

• Results-focused facts: The hiring manager already knows the basics. These bullet points should focus on how you specifically managed the position with innovation.
• Action Verbs: Strong action verbs hook in the reader. Negotiated! Pioneered! Transformed! This also keeps you away from falling down the adjective rabbit hole.
• Quantitative information: Numbers stand out to a hiring manager. They are specific and tangible. You grew a client’s reader base by 300% or managed 200 silent auction items. Let your accomplishments shine!
• On-Site Training: Weave skills and certifications gained on the job. This shows initiative and otherwise overlooked abilities.
• Awards and honors: If you were called out on the job for great work, go ahead and brag. Your work experience resume examples should be designed to impress.

Ideally, each position should include a mix of free-flowing text and achievement-led bullet points. The bullets will catch the eye, but you can only really tell a deeper story when you are not constrained by the width of the page.

How do I write a student CV? A student CV for a first job should contain full details on your education (as that will testify to your ability to focus and achieve) and ideally also contain details on any student jobs or volunteer work that you have done while you were studying. It doesn't matter how menial this work was, the most important thing is that you understand the responsibility of doing a paid day's work.

Volunteer work can be a wonderful way to feature a variety of valuable skills, Here's a list of how to add volunteer work to your resume.

Work experience on a resume: what to avoid

Always assume that your reader — in this case, the hiring manager — doesn’t need anything explained. You also have very little room to ramble on your resume. They will assume more about you than you think - especially if you have worked for a while in their industry.

Free up some space by not including:

• What the organization does: your resume is about you. The hiring manager doesn’t need to hear about the company.
• The basic requirements of your position: this is implied in your job title and will shine through your result-focused bullet points.
• Filler words: For the most part, save space by cutting out words like “I” and “the.”
• Anything irrelevant: If you have smaller responsibilities in a position that do not relate to the new job, leave them out. Every bullet point and every word takes up precious real estate on your resume - make them count.
• Chaired a project team through a change process, trimming 5% of our cost base.
• Outperformed sales team in quarterly new business attraction by 67%.
• Executed the software rollout to twelve departments within two months.
• Resolved a company-record 150 customer complaints a week.
• Rectified a list of outstanding issues that had been dormant for more than a year.

If you are a recent graduate with little or no work experience , you can consider adding your GPA or cum laude on your resume. As you acquire work experience over the years, you should replace your GPA or cum laude with relevant work experience. 

What is the most effective format for work experience on a resume?

On a basic level, the work experience layout typically includes:

• Job title, company name, location of employment
• Month and year started and left the position
• Between three and six bullet points briefly outlining your impact at the company

Work experience/job history on a resume should also include:

• Clear and concise bullet points that demonstrate the positive results of your work
• Powerful verbs
• Clear numbers and facts
• Growth between positions
• Specific keywords pulled from job description

Examples of work experience on a resume

Here are a few examples of work experience on a resume to see the differences between a first draft and the final draft. How do you describe your experience in the most succinct way possible?

Example #1: Work Experience in CV for a Teacher . Let’s say you’re applying to be a middle school science teacher at a popular independent school. The new job description emphasizes the importance of involvement outside the classroom. They specified that they’re looking for teachers looking to grow through professional development throughout their time there.

First Draft:

• I taught 5th-grade science classes
• I advised students outside of class
• I attended a conference on social-emotional learning

Final Draft:

• Developed and carried out a student-driven curriculum in three sections of Earth Science
• Annually advised 20 students to track growth and address individual challenges and strengths
• Invited to attend NAIS annual conference to develop modern social-emotional learning classroom tactics

Example #2: Work Experience in CV for Content Marketing Manager . Content Marketing Managers encompass a very wide range of responsibilities. The recruiter will have a general sense of your job experience — no need to start from scratch — but results-based, specific bullet points will thrive here.

• I manage a team of freelance copywriters at a major NYC marketing agency and ensure they got their work in on time
• I talked to clients and figured out what would be best for their brand
• Before everything was published, I proofread it all
• Oversaw a team of 25 freelance writers and streamlined content pipeline from ideation to publication
• Advised clients on both short- and long-term content strategy tactics while clarifying their personalized brand voice
• Edited and polished copy to maintain content consistency across multiple channels

When you have moved up the career ladder at a previous employer, you should be proud to showcase it on a resume. But how can you display multiple positions for the same company?

Example #3: Work Experience on a Resume for a Waiter . Food service moves quickly. Anything that cut a manager’s search time in half is more likely to land you the job. Be sure to look for keywords in the job posting such as “craft cocktail bartending experience” or “fine dining.” Sure, you can learn — and will learn — on the job, but restaurants have minimal time to train you on the basics. Be confident and clear about your background.

• I waited tables at a busy NYC Midtown restaurant
• Most of the time, I tended bar on nights and weekends
• Trained a few hosts
• Served lunch and dinner for four years in a Michelin-star-rated Midtown brasserie
• Acted as primary bartender during peak weekend and evening hours, specializing in craft cocktail creation
• Managed and streamlined training methods for new hosts and servers

Example #4: Work Experience Resume Example for an Executive Assistant . Personality plays such a large role in calmly managing a busy executive’s schedule and lifestyle. The tone of your resume should be both level-headed and confident in what is expected of an EA. Try to always be a step ahead of what your boss needs before you even begin the job.

• I made travel plans on behalf of executive team
• Budgeted for the office and managed expenses
• I trained other assistants and helped with hiring
• Managed complex domestic and international travel for five, C-level executives
• Decreased expense management costs by 35% and perfected expense tracking system for all office management accounts
• Hired, trained, and guided a team of five team assistants including a seasonal team of sales interns

Example #5: Work Experience Resume Sample for Sales Rep . Provable facts and figures are your largest asset as a sales representative. Did your last position measure your personal or team sales growth? Dig up these numbers to work them into your work experience section. Then, explain the methods you applied in the job itself to make it happen. This work experience resume example offers some ideas:

• Grew sales revenue every month
• I signed several new clients
• I changed the way we talked about our product
• Exponentially increased monthly sales revenue, surpassing 150% growth for the department after just 6 months
• Developed and signed 10 new key clients by researching previously undiscovered corners of our industry
• Redeveloped brand voice and sale representative script for efficient and personalized customer care

What skills do I put on a resume? when you are considering the work experience in a resume, you should aim to make the best possible use of space. There will always be a separate skills section where you can list one-word hard and soft skills , so make sure that this is related to the experience that you have mentioned with each employer, but it should add to the overall picture rather than simple repeat it. If you add an interesting skill that you have not mentioned in the work experience section, an employer is bound to ask about it at interview.

Grammar tips for listing job history on a resume

Do you write sentences? Phrases? Declarations? Writing resumes for first job? Here are some nitty-gritty grammar rules for writing your work experience bullet points.

• Write in phrases, often beginning with a strong verb. No need to write “I” to start off the sentence — that is implied and work experience in a CV is often conveyed in the third person as this is more professional.
• Tense : If you are still at your current position completing the work described, use present tense. For past positions or completed projects, choose past tense.
• Don’t be afraid to break out the thesaurus — especially for synonyms of “lead, managed and trained” — but stick to words you’d use yourself. No need to ace the SAT verbal section.

Filling your resume with exclusively truthful statements about your career is harder than you might think. Lying on a resume can take many forms. Don’t give in to temptation.

Tailoring job history on a resume for each application

Instead of mass applying to every job ad on the internet with the same resume, take the time to tailor it. The work experience section might require the least tailoring (as it will tick the boxes of most jobs if you are targeted in your approach), but there may be a few accomplishments that you may want to include for certain roles and exclude for others. View yourself as a meticulous editor cutting and pasting your career story to make it as attractive as possible.

Besides the fact that 36% of hiring managers throw out resumes that don’t seem personalized for a particular role, a tailored resume and application:

• Shows the hiring manager you took the time to apply and their job wasn’t one of 50 different places you sent your resume.
• Get past the automatic keyword filtering larger companies might use to automatically screen candidates in their Applicant Tracking System (ATS) . Your work experience samples need to be scanned by the machines first.
• Tweak diverse experiences to focus on the most relevant experience for a particular job. For example if you’ve ever had a job “wearing many hats” unless you’re applying for another “many hats” position, this strategy gives you a chance to focus your work experience on the hats that are most relevant for the new role.

Restarting this process every time you apply for a new job may seem excessive. Ideally, the more time you put into tailoring your resume, the less jobs you’ll need to apply to.

• Ignited a fire under the management team to deliver an extra $950k sales.
• Scrutinized the market and doubled market share by launching a new product.
• Implemented a new software solution that shrunk build time by 34%
• Initiated a recruitment drive that hired fifteen people within three months.
• Minimized surgery wait times by 15 mins, increasing patient satisfaction by 25%

How far back should your resume work experience go?

Your resume work experience should contain every piece of information that is relevant to you securing the role. This will dictate the amount of work experience in a CV that you might include. 

If you have a 30-year career, you might choose simply to list the employers for the first 10-15 years and use your precious resume space to describe the most recent resume experiences. However, if your career is 15 years or less, you should definitely include resume work experience about everything. 

In terms of the amount of work experience on your resume, try to give more information on the more recent roles. Make use of bullet points and solid text after your have listed the employer and date details - as you can see in our many resume samples .

Including a list of roles that were more than 15 years old might be possible, but only include the headlines. It is interesting for some business leaders to see where a senior manager spent their early career, so while you may not be asked about this much during an interview, it does add a certain depth to your application.

Should I put seminars on my CV? Typically, a one or two-day seminar would not be included on work experience in a CV. If the training or educational event has a certain prestige or lasts more than a week, then you might consider including it in the education section, but as anyone can attend a seminar, it will not give a huge indication as to your individual level of suitability for the role. You will certainly have more important information to share.

Your transition out of the military requires a resume that expresses your talents in a way that civilian employers will understand. The blog below offers tips for making the most of your service in your post-military resume.

Key takeaways

• Focus on results of your job history in the past. Only list work experience on a resume that is relevant to the job you’re applying to.
• Stand out with strong action verbs
• Get specific: use numbers, facts, and figures
• Speak in the past tense when the job is complete, present when you’re still doing the work.
• Cut out unnecessary filler words or adjectives.
• Align your job history bullet points to match the job description.
• Make sure that the work experience in CV goes back an appropriate amount of time

Work experience on a great resume helps employers know in 10 seconds or less if you are qualified for the job. It should sound a lot like the description in the job post. If the work experience in CV doesn’t sound like the job description or follow these rules, be prepared to pull out some creativity to get noticed. For example, use a resume builder to build a perfect resume in the exact format potential employers are looking for.

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Work Experience on a Resume: 20+ Examples of How to List It

Your work experience is the resume section hiring managers look at first. And if they’re busy, it’s often the only part they review. To get the interview, you need to pay extra attention to your resume work history section. In practice, this means you should spend roughly 80% of the total time spent on your resume on the work experience section. As with other resume sections, there are some simple rules to follow.  In this guide, we’ll unpack them for you and help you create a resume that stands out every single time.

Here’s what you’ll master today:

• How to describe your work experience on a resume (plus how to format it)
• Extra tips on how to make your work history super-memorable
• How to sell yourself on a resume in different situations
• How to draft your work experience section based on real examples for the most common scenarios and jobs

Let’s dive in!

How to List Your Experience on Your Resume

• Put it under a clear, legible heading
• Place it right after the resume summary or objective
• List your most recent experience first
• Include relevant experience
• Be clear, concise, and consistent with your formatting
• Use bullet points to describe your responsibilities and achievements

1. Put it under a clear, legible heading

Make sure your work experience section is clearly visible and has its own heading. You can name this section “Work Experience”, “Experience” or “Employment History”.

2. Place it right under the resume summary or objective

It’s best to place the experience section right under your resume summary or a resume objective. However, if you’re fresh out of college and have little or no work experience, you can fit the work history under your education section.

3. List your most recent experience first

You typically list your work experience in reverse chronological order — put your current or most recent gig at the top, followed by the previous one, then the one before that, and so on.

This is effective because it gives the hiring team the most relevant information instantly. If you’re a UX designer looking for a new opportunity, the hiring manager will want to know about your most recent accomplishments to see how you progressed, where your expertise lies, and how your latest experience can translate into success in your new role.

4. Include relevant experience

Do you need to put all your past experience on a resume? By no means. Professional resume writers and career coaches advise that you include up to 15 years of relevant work experience. Including every single job you’ve done (like that pizza delivery summer gig when you were 16) can actually work against you.

Remember, this is just a general rule that can be broken in certain situations.

For instance, if you’re looking for a job in tech, where skills, frameworks, and tech stacks change often, your experience from 13 years ago may not be truly relevant today.

Also, if you’ve had a major career change, e.g. switched from teaching to copywriting 10 years ago, you could omit your teaching roles. However, if working in that position gave you relevant skills and experience that you still consider useful and valuable (e.g. clear communication, time management, or presentations), you can definitely include it in your resume.

Read on if you’re changing careers, switching from the military, or are freshly graduated (we’ll cover those scenarios in a bit).

5. Be clear, concise, and consistent with your formatting

This is a big one. It’s crucial to format your entries properly so that the information is easy to spot and read. Also, consistency is hugely important. Maintain the same order of information in each entry for a polished, organized, and harmonious look.

Here’s how you can order the items in a single work experience entry:

• Your position (usually written in bigger font or in bold)
• Company name
• Dates worked
• Bullet points highlighting your responsibilities and achievements

6. Use bullet points to describe your responsibilities and achievements

Instead of writing a paragraph or description explaining your role in detail, make sure to use a bulleted list (it’s way clearer, better organized, and memorable).

Next, it’s always wise to focus on your most important accomplishments and achievements, rather than simply listing your everyday responsibilities. After all, the point of this section is to gently persuade the hiring team that you’re equipped to do the job and that you have an excellent track record.

In other words, this is where it pays to take a moment to think back to your biggest career wins and corroborate that with some data (more about this later).

Finally, make sure to limit the number of bullets as you go back in time. While it’s perfectly fine to have 5–8 points for your latest job, 3–4 will be enough for older entries.

Now let’s put theory into practice and look at two great examples of work history on a resume that follow the steps we discussed above.

Sample resume work experience section (senior candidate)

Vice President of Marketing Vue 03/2017 – Present

• Helmed website overhaul, resulting in increase of organic traffic by over 300%
• Spearheaded the team of 7 full-time employees and 12 contractors
• Tracked email, PPC and display marketing performance to optimize cost per lead
• Hit 541% and 137% return on marketing investment for organic and email, respectively

Sample resume work experience section (junior to mid-level candidate)

• Responded to up to 20 tickets a day, resulting in 97% first touch resolution score
• Maintained a >9.0 monthly average satisfaction rating each of last 12 months
• Resolved 7 escalations with the IT/SysDev teams in the last 3 months
• Wrote 24 knowledge base articles to reduce ticket resolution times by 1.3 minutes

How to Take Your Resume Work Experience Section from Standard to Job-Winning

Now let’s zoom in on your work experience section even closer and help you take those bullet points from average to outstanding. To sell yourself on your resume, just follow these simple tips.

1. Focus on achievements over day-to-day duties and quantify wherever possible

This is precisely where most candidates get stuck. A lot of you are probably thinking: yes, I’ve heard this piece of advice many times. But I don’t have any stellar achievements. I just do my job well .

Precisely. That’s enough to be sure you do have achievements. You might not even know it. And the best way to showcase those is by hard numbers.

Again, don’t freak out. You don’t have to be in the data and numbers game to be able to come up with quantifiable results and statistics. There are simple strategies to present tangible results to back up your accomplishments. And just so you realize how miserably bad people are at showcasing their accomplishments —

Here’s a real-life story that a resume-writing consultant friend told me.

He was hired to revamp a spacecraft engineer’s resume (btw, how cool is that!). When she walked him through her resume and explained what each item meant, one caught his attention — ” Optimized and automated the procurement and invoicing flow. ” Optimizing and automating? That always means something cool.

She eventually explained how she made a highly complex process fully automatic, and in doing so, saved around 18 work hours a month for 7 people each. These people were paid an average of $200/hr. That’s $1.3 million a year saved for the company. And that was not on her resume.

Why am I telling you this?

Because this is proof that you’re not alone in being horrible at framing duties as achievements. Apparently, even the most extraordinary candidates are. Bottom line: you will most definitely stand out if you know how to do it!

So here are a few tips on how to really stand out from the crowd:

Mention the scale , e.g. how many people you managed, or the size of the budgets you handled

• Provided consultations for 120 students a year over 7 consecutive years
• Managed a shift of 70 workers in a 250.000 square foot facility
• Standardized the Sales process in a 2000-employee company averaging 300M annual ARR
• Controlled an annual marketing budget of $30K

Mention the frequency , e.g. how many tasks you performed within a time frame

• Wrote 14 new SEO-optimized articles in the last quarter
• Onboarded 17 Fortune 2000 clients in 2021
• Performed 13 weekly technical website audits and resolved 25 issues
• Hosted 5 company webinars attracting a total of 790 B2B leads

Mention specific results , e.g. money and time saved

• Reduced the employee turnover rate by 5% in 2021
• Tripled the number of Instagram sales since 2019
• Reduced cost per sale from 3.8K to 2.7K in two years’ time
• Attracted 2.6 new LinkedIn followers in the last quarter

Pro tip: Record your accomplishments as they happen. This is how I do it. Every time something cool happens (e.g. 89% of email subscribers click on the CTA button in an email and read my article or 5 product demos were booked on a blog page that I wrote), I take a note in a Google document. Even if I’m not actively looking for a job. (Or not even thinking about it.) In time, you’ll have a killer list of accomplishments to add to your resume, cutting your writing time in half. Otherwise, you’ll either forget the details or spend hours digging through your old projects to find the right info.

2. Use action verbs at the beginning of your bullet points

If you take a closer look at all the examples we listed in this guide so far, you’ll notice a few common themes — none of the bullets start with “I” and they sound super descriptive although we used zero adjectives.

The secret lies in action verbs, the powerful verbs that are used at the beginning of each bullet to draw the reader in and show your impact.

Take a look at these examples again:

• Responded to an average of 20 tickets a day, resulting in 97% first touch resolution score
• Received 9.1 satisfaction rating in the last 365 days
• Resolved 7 escalations in the last 3 months with the IT/SysDev teams

Combined with numbers and specific results, these verbs show the recruiting team exactly how you accomplished things and attained goals at work.

There are extensive lists of power/action verbs you can find on the web, but here’s a short list of our favorite ones to get you started.

Top 50 action verbs to use in your resume work experience section:

• Coordinated
• Established
• Facilitated
• Implemented
• Standardized
• Streamlined
• Strengthened

Expert tip: Vary your power verbs to avoid repetition. Keep your bullet points as short as possible and avoid the use of pronouns, articles, and adjectives.

Here’s an example of a bland work experience section turned amazing and catchy by applying the 3 tips above.

• Responsible for all content marketing activities in the company
• I was in charge of the link-building project
• Proofreading of the copy before publishing.

Why we think it sucks:

Let’s dissect this Frankenstein.

• Consistency issues: Although the candidate uses the bulleted list to provide more information about their recent role, they are not consistent. The first bullet starts with an adjective, the second uses a pronoun (“I”) and looks like an actual sentence, while the third one starts with an -ing form. All in all, it’s a mess.
• No details or real info: The candidate uses overused phrases like “responsible” and “in charge of” combined with little other info. All in all, super bland and nonspecific.

Now let’s see how you can transform this meh work history section into an unforgettable one by using action verbs and quantifiers.

• Designed annual content marketing strategy, resulting in 247 SQLs (500+ employees)
• Oversaw a team of 10 writers, resulting in 60 do-follow links in the last 90 days
• Increased content downloads website-wide by 78%
• Conducted quality assurance for 100% of content

Why we love this version:

First, it’s super specific and it tells us exactly what this Content Marketing Manager did. Next, they listed the results of their efforts in a consistent and persuasive way. Finally, a nice mix of power verbs (designed, oversaw, increased, and conducted) leaves the reader with the impression that this person knows what they’re doing.

3. Customize your employment history section to the job description at hand

We’ve been saying this forever and we’ll say it again: don’t expect to have a single resume that can win you endless jobs. Heck. Don’t expect a generic, all-purpose resume to land you more than 1 interview out of 50 applications.

That’s not how the pros do it.

Instead, you’ll need multiple versions that you’ll then further customize by tailoring your work experience section to the exact position you’re targeting.

The easiest way to do this is to peruse the job description, identify which skills and requirements matter to the employer and then have your resume prove that you possess those very skills.

Here’s how it works in practice.

Let’s say a MarTech company is looking for someone to join the Billing Customer Support Team.

Here is a sample job ad and some of the requirements and duties listed in the description:

After carefully reading the job description details, this candidate found 5 points they have previously excelled in. Next, they’ll use them as guidelines to tailor their work experience resume section to match the requirements 100%.

Customer Support Engineer Omnis

• Solved a daily average of 20 Zendesk tickets over a 3-year period
• Maintained the internal knowledge base 100% clean and up to date
• Prioritized feature requests and worked with AppDev and PO until implementation
• Hit company-record ticket response times (11 hours Zendesk; 2 minutes live chat)
• Authored a total of 56 technical articles in the Help Center

Why we like this answer: The candidate relied on the information from the job ad to highlight their accomplishments in a clear and convincing way. They showed their familiarity with Zendesk, their dedication to keeping the internal company wiki updated, and proved that they are independent and proficient enough to write technical documentation. Finally, they illustrated most of their efforts with relevant metrics and KPIs and used power verbs to convey authority and skill.

How to List Work Experience on a Resume for Different Scenarios

This may make perfect sense to someone who’s had 10+ years of experience and few job gaps. But what if you’re applying for a job outside your industry or aren’t sure whether to include your volunteer experience? Here are all your questions answered.

How to show a promotion on your resume?

If you’ve held multiple positions in the same company or if you’d like to highlight your growth and change in roles, you can approach this in two different ways.

1) List them as a single entry if similar and if the career path is clear. Start with the company name, dates worked, and then list your positions together with the from-to period when you held them. Like this:

Acme Technologies Inc. 03/2017 – Present

Content Marketing Manager (01/2021 – Present) (a bullet-pointed list of accomplishments)

Content Writer (03/2017 – 01/2021) (note the promotion, followed by a bulleted list of responsibilities and achievements)

2) List them as two separate entries if you made a bigger shift or changed departments (e.g. started in a call center, then switched to Business Development).

A note of caution: When using stacked entries (1), there’s a chance that the ATS software won’t recognize your promotion as such, and may list your skills and experience under the earlier position. To ensure your resume will be well-parsed by the ATS and look good, it’s safer to stick to the format shown in (2) and list your promotions as two separate entries.

How to put freelance work on a resume?

Absolutely include your freelance work in your employment history, as it shows your versatility, skill set, and soft skills like client management, negotiation, and independence. Here’s an example of how a writer and illustrator listed their freelancing experience.

Content Writing Consultant (alternatively, you can use Contractor ) Freelance

• Contributed original blog content to businesses (include most notable clients)
• Increased organic traffic by 250% with a 6-month blog project
• Helped generate 14 Fortune 2000 leads through Google AdWords over a 6-month period
• Illustrated for both web and printed media
• Provided 50+ illustrations for clients such as NewYorker Magazine, CondeNast, Monocle
• Won Best Book Cover Award (Illustration Category) in 2021
• Collaborated with 20+ teams with an average UpWork score of 4.8

Should I include volunteer work on my resume?

If you can supply at least 5 years of paid work experience, you can skip your volunteering experience altogether or add them to other resume sections.

If your employment history is short or if you’re just starting your job search after being a stay-at-home parent or a student, then definitely include the volunteering gigs in your main work history section. After all, recruiters love seeing this type of experience — it tells a lot about who you are as a person, what you’re passionate about, and that you’re not entirely motivated by money.

How to list part-time jobs on a resume?

When adding your part-time jobs to your resume work history, treat it like any other entry. However, make sure to add that you worked part-time. A simple note next to your position works just fine. Like this:

Online Marketing Specialist (part-time) Forwa

• Posted 5 blog posts weekly in WordPress over a 2-year period
• Set up an average of 10 email marketing campaigns/week
• Assisted 2 Lead Gen Specialists to clean 14 lists over a 2-year period

How to put internships on a resume?

You can include your internship just as you would with any other work experience, no matter if it was paid or not. Add your official role, the company name, and then provide a bulleted list of your responsibilities and accomplishments. Here’s how one candidate did it:

• Used javascript, HTML, and bootstrap to build UI pages
• Worked closely with frontend developers to solve more complex issues
• Collaborated with backend developers and UX/UI designer to assess requirements

How to explain employment gaps on a resume?

I’ll start with a general note here: people freak out about their employment gaps way more than they should. Yes, employment gaps on your resume can be considered red flags, but not by default.

As a matter of fact, a recent study published in the American Economic Review reveals that “long-term unemployment spells in the past do not matter for employers’ hiring decisions.” The study also found that all subsequent experiences canceled out the gaps in employment, as well as that employers didn’t treat short-term and long-term unemployment much differently.

So no reason to panic, okay?

You’d normally have the chance to explain the gaps in your employment in an interview. To get there, it’s wise to address them in your resume work experience section and provide a bit of information and context.

This is especially valid if the gaps are bigger and happened for a good reason like getting a degree, being a full-time parent or caregiver, or for medical reasons.

And here’s how you can integrate that smartly into your resume employment history.

• Took time off from professional career to provide care for a baby and a toddler and manage the household
• Used the gap years to complete 3 B2B Sales courses

(In case you need more inspo, here’s what else you can put on a resume .)

Resume Work Experience Examples for Different Careers

Here you’ll find some of the best resume experience examples for the most common professions.

Customer service and tech support

• Assisted customers and troubleshot technical issues on 30+ calls/day on average
• Resolved 90% of issues without transfers or escalations
• Decreased cancellations by 11% over a one year period
• Ran regular customer satisfaction surveys resulting in 9.6/10 satisfaction rating
• Built close relationships with CIOs and CTOs from prospective companies
• Provided software demonstrations to 52 companies in the last quarter
• Closed 36 new deals, hitting a 69% closing rate in the last quarter

Software engineering

• Worked with PO team to update and rearchitect 50+ page web app
• Built 5 additional features in the last 12 months
• Cooperated with a team of 8 agile developers to prioritize biggest impact features

Office administration

• Provided reliable administrative assistance to the Regional Manager
• Organized 2 conferences for 2000+ attendees
• Managed 7 workshops and 10 local events over a two-year period
• Interviewed 6 potential new candidates and trained 3 new team members

Digital marketing

• Posted daily on 5 company social media profiles
• Interacted with 10 LinkedIn HR influencers every day
• Grew the LinkedIn account by 525% over a six-month period
• Provided emergency health care to 20 patient per shift on average
• Participated in 300+ emergency procedures over a one-year period
• Exceeded standards of care to hit 9.7 patient satisfaction rating in an anonymous survey
• Prepared and delivered 100% of lessons to second year students (<20 students/class)
• Coordinated 30+ extra study sessions to prepare students for state exams
• Increased assignment completion by 40% via technology-based learning during Covid19

Business analysis & data science

• Reduced the cost of IT infrastructure by 24% via alternative software solutions
• Relocated budget from social to organic for 30% increase in ROI
• Restructured the Sales department, resulting in 45K of new revenue

Find out how to write a next-level resume work experience section for 100+ other professions in this free resume library .

Need a bit more guidance?

You can hop over to Big Interview’s Resume Builder, where you’ll get to enter your information section by section (basic info and contact details, summary, work experience, education, certifications, skills), choose the design and then have the tool create a resume for you. Here’s what you’ll find inside:

This is super useful because you can easily create many iterations (for different job ads) and save a bunch of time in the process.

Once that’s done, you can also use ResumeAI , a new feature that assesses your resume for various criteria hiring teams use in real life – how easy it is on the eye, how you used action words to convey experience and skills, and whether it’s ATS-friendly Basically, you’ll get a rating based on how effective you were in showcasing your skills and experience.

And if you need a bit more support, we created a short course on resume writing, designed and led by our own co-founder, Pamela Skillings (aka *the resume and job interview guru*). In this curriculum, you get 8 video lessons with Pam (with a transcript), after which you’ll be 100% sure to crush that resume.

Key Points Summarized

TL; DR? Here’s the essence of a killer resume work experience section that you can copy in no time.

• A well-written employment history section directly impacts your chances of being shortlisted. Take some extra time to do it right.
• Always present your work experience in a clearly separated section and place it under your resume summary.
• Begin with your current (or most recent) job and work backward from there.
• Include the following information, in this order: your position, company name, and dates worked.
• Back up this information with a bulleted list of up to 5 achievements and responsibilities. Forget false modesty and show your excellent track record. Quantify and provide tangible results wherever possible. Use power verbs to convey authority and entice the hiring team.
• When applying for multiple jobs in different companies, custom-tailor your work experience section to each job opening. Browse the job requirements and duties and match them with examples from past experience.
• Bonus tip: Keep the high standards in other resume sections too. Learn how to best showcase your skills on a resume.

How many years of work history should I describe on a resume?

List 10–15 years of experience, depending on your individual circumstances. The key thing here is to include only relevant work experience, so if you’ve been in the job market for 10 years, but only 6 are relevant to the job you’re applying for, focus on those 6 years. You can still list the previous experience, but there’s no need to go into great detail.

How many bullet points should I use per entry in the work history section?

A common guideline is to have 3–8 bullet points per entry. This way you can give plenty of relevant information about your achievements and responsibilities without overwhelming the reader with excessive detail. You can use 5–8 for your most recent and penultimate positions. As you work your way backwards, 3 bullet points is usually enough. Remember to aim for quality over quantity — if you can fit your best accomplishments into 3 bullet points, there’s no need to write 2 additional weak ones. Make sure to refer to your “strongest” qualities in the first 2 bullets.

What work experience should I not include in my resume?

Here are some examples of work experience that should not be included in your resume: irrelevant experience, experience from over 15 years ago, high school jobs, or volunteer work. However, this all depends on where you are in the career journey. For example, for first-time job seekers, school jobs, part-time jobs, and volunteer experience will matter.

What should I do if I have little to no work experience?

If you have no or little formal work experience, include other types of experience and focus on your qualifications and results. Some ideas to consider: internships, volunteer work, academic projects, freelance or contract work, leadership roles in student associations or sport clubs, and community work. Don’t worry about your title or if it was a formal experience. Instead, focus on the relevant skills and tangible results you accomplished in these roles.

Should I put volunteer experience in my work history section?

You can include it if you have little to no relevant professional experience. Otherwise, you can put it in a separate resume section or omit it if your resume is already full.

How to address gaps in employment in my work experience section?

If there’s a significant gap in your resume, address it proactively in the document and don’t wait for it to come up at the interview (imagine you miss out on one because of that gap!). This way, your potential employers will know you have nothing to hide. Briefly explain the reasons for the gap, keep your language positive, and mention if you did any coursework or upskilling during that time. If you took a sabbatical to travel, take care of a family, or get degrees to prepare for a career change, say it proudly.

When should I take a job off my resume?

A general rule is to remove a job from your resume if it’s no longer relevant to the position you’re applying for. For example, if you’re applying for a marketing role, already had 4 marketing roles, but had initially worked as a history teacher for 1 year, it’s safe to assume your history teacher experience can be taken off. The point is to not overwhelm the resume with unrelated experience. You can also remove some short-term jobs or jobs you had a long time ago, especially if your resume is already getting longer than 2 pages.

Should I include a job I was fired from on my resume?

That depends on several factors. If this was a recent position you held for a long time, you should include it. Otherwise, there would be a big employment gap that you’d still have to address (and it may come up anyway during a background check). If you can come up with a tactful, honest explanation behind the termination, and especially if you’ve gained new relevant skills in the meantime, don’t hesitate to include that position. On the other hand, if the job was a long time ago or if it’s unrelated to the position you’re currently applying for, feel free to omit it.

Pamela Skillings

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