mcdonald's seniors restaurant case study

McDonald’s Senior Clients: Problems and Opportunities Case Study

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Even Analysis

When examining the case of McDonald’s “senior” Restaurant there are several aspects to take into consideration, the first is the fact that the sheer amount of regular customers that come to this location can be considered advantageous for the company from a revenue standpoint. First off, it is important to note that while it is true that the amount seniors that occupy the restaurant is considerable, the fact remains that as a fast-food restaurant, most people are not there to stay for prolonged periods with the seniors being an exception to this “rule”. As such, the steady stream of customers that come into the fast-food chain can utilize the limited seating available, finish their meal quickly and leave.

Also, while it is true that most of the seniors do is merely buy a cup of coffee and stay there for a long period, the fact remains that this not apply to all instances wherein there is the very real possibility that some of the seniors would continue to buy food items as they get hungry since they are staying there for 2 to 4 hours. Thus, from a break-even analysis perspective of the number of seniors versus the limitation in seating for new customers, there is no problem whatsoever with the seniors being a very potent means of earning that branch more money.

As for the bingo idea, an underutilized party room for the seniors to play bingo would be a great idea since it is more or less not even used a majority of time yet the company still pays for it due to the rental payments it is subject to for the location it is using. By charging seniors $5 to join the bingo tournament and utilizing prizes in the form of McDonald’s coupons, this encourages people to continue to patronize the products of the restaurant. Not only that, the prizes awarded can be set at a lower level than the amount taken in for the bingo tournament which would result in more money generated than lost.

Financial Ratio Analysis

Overall, when looking at the sales of the branch, it can be stated that it is doing quite well for itself due to the sheer amount of regular seniors that patronize it. The coffee sales alone would be considerable which, when combined with other items that the seniors buy from time to time, make the current clients a very effective source of daily revenue.

When it comes to the growth of the location, it is important to note that there is nothing necessarily wrong with being known as the “senior” McDonald’s. The reason behind this is connected to the fact that this branch of the fast-food chain would be able to target a consumer demographic that in the past it had a hard time being able to successfully capture (Berfield 49). By encouraging more old people to visit the branch, this would result in higher sales revenue in the long run due to the steady stream of regular customers as compared to the irregular nature of the clientele that would visit an average McDonald’s branch wherein it is unknown how many people within a given day would come.

Forecasting

In terms of forecasting, the current setup is good for the restaurant since it enables an accurate estimation of the number of customers on any given day. Looking at the number of senior customers that come to the same branch which ranges from 100 to 150, it can be stated that a conservative estimate of the potential increase would be around 5% annually. The reason behind such an estimation is connected to the work of Boje, Driver, and Yue which explained that the inherent issue with senior clientele is that they do not have the same rapid exponential growth as compared to younger customers under their advanced ages (Boje, Driver, and Yue 197).

Works Cited

Berfield, Susan. “Mcfresh. (Cover Story).” Bloomberg Businessweek 4337 (2013): 46-48.

Boje, David, Michaela Driver, and Cai Yue. “Fiction And Humor In Transforming Mcdonald’S Narrative Strategies.” Culture & Organization 11.3 (2005): 195-208.

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Challenges and Opportunities: Serving Seniors at McDonald's

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The Challenge: Balancing Seniors and Space

Brand Identity Concerns

The seniors-bingo connection, thinking outside the box: dismissing the senior meal deal, strategic timing adjustments, the future vision: super mcdonald's, aligning with mcdonald's philosophy, market segmentation in action.

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McDonal's "seniors" Restaurant

Case title: McDonald’s “seniors” Restaurant

• Statement of the Problem

        The perception of younger customers of McDonald’s image and the current strategy regarding senior citizen customers .

• Definition of the Problem

         Suzanne Drolet is manager of a McDonald’s restaurant in a city with many “seniors.” She worries that with her growing senior citizen customers, the image of her restaurant would change and it will be known for being a non-fast-food restaurant because of the ambiance. If the seniors market will also continue to grow, there would be a crowding problem. She is also taking into consideration of the possibility catering more services to them because the seniors do use their facilities for a much longer time than the average customers.

• Factors Affecting the problem at least 5 factors with brief explanation
• Place or location- Place or location is one of the factors why there are a lot of seniors because they are situated in a place where there are more seniors than the younger generation.
• Image of McDonald’s- The image of the restaurant is a factor because it is know for being a fast-food-chain but in their case they are beginning to be perceived as “old people’s restaurant.”
• Perception of the younger generation- This is a factor because when the younger see the restaurant as non-fast-food restaurant they might get discourage to dine at that place.
• Attachment to customers-This is a factor because of the relationships between the customer and the employees, this is a hindrance because they mixed their social life with business so in times of important decision making they will always have to consider their customers because of the attachment. Well, establishing relationships with the customers is also an advantage because they can do product positioning with the customers and establish also loyal customers.
• Time- This is a factor because even if the amount her senior citizens spend  is similar to the average customer’s purchase-but the seniors do use the facilities for a much longer time.

• Alternative solutions (at least 3 alternatives)

1.        Offer bingo games

2.        Encourage more senior citizens through senior citizen discounts

• Offer new products that will surely draw average customers to the restaurant.

Alternative 1- Offer bingo games as what Suzanne Drolet had mentioned, she is considering offering bingo games during the slow morning hours-9 AM to 11 AM because bingo is also popular with some seniors, and this could be a new revenue source beyond the extra food and drink purchases that probably would result.

This is a preview of the whole essay

Alternative 2- Encourage more senior citizens through senior citizen discounts. Since senior citizens as we all know have pensions or retirement fees. Then we can conclude that they have more money that will result to their capacity to purchase more products. But the con of this alternative is that the place will be overcrowded with seniors thus leaving no choice for average customers to find another place to dine in.

Alternative 3- Offer new products that will surely draw average customers to the restaurant. If Suzanne wants more average customers then she should create new offers or products that would strike or hit the curiosity of the average customers leading them to dine in the restaurant and try the new product. But the con is that they will have to take a risk because it is not a probability that all the average customers will try the new offers.

• Recommendation and conclusion

In my own opinion if the main goal is to satisfy the needs of the senior citizens then they will have a trade off between average and senior citizen customers and of course their opportunity cost when they choose seniors over average customers is that their restaurant will be perceived as an old people’s place rather than a fast-food-chain. Suzanne’s McDonald’s might become more like a European –style restaurant where the customers are never rushed and feel very comfortable about lingering over coffee for an hour or two.

Even if they choose seniors over average customers they will not really lost anything because seniors spend same amount as the average customers do when they dine in McDonald’s. Then may even achieve product positioning with the seniors specifically heart positioning. They will establish loyalty among their senior citizen customers.

I choose alternative 2 which is to encourage more senior citizens through senior citizen discounts because they had already established a bond or relationship with the seniors leading them to increase their seniors market rate due to their hospitality and warmth with their customers.

Peer Reviews

Here's what a star student thought of this essay.

Quality of writing

The report within the conclusion states the term 'opportunity cost', however this ins't explained within the report. An opportunity coast, is the cost of forgoing a certain opportunity. For example the opportunity cost of a promotion might be the sales from paper leaflets handed out, which is sales lost. However the business may have decided that on-line advertising was the best method and would gain these sales instead. Thus, it's the cost of not undertaking a certain activity and selecting another which may be more effective. It's important that all technical terms are explained within the report, to ensure that the exmainer understands the report. Especially with technical terms which are difficult to understand, such as above.

Level of analysis

The three different alternatives are quite vague and there do not list the benefits/drawbacks of each one. This is needed to ensure that the report is balanced and fair. For example the report could include 'By offering new products, which should attract new customers, this could cause some consumers to become disloyal if there do not like the new product. This new product will need to be carefully choose to ensure that this appeals to the younger market and also that there are going to enjoy the new product'.

Response to question

In summary, the report is OK. The report states a potential issue, and the student suggests three potential solutions. However these three solutions aren't explained or justified. For high marks, the student should ensure that the three suggestions have the benefits/drawbacks to ensure it's a balanced report. The student has stated an issue within a fast-food chain, which senior members of the public take a longer time sitting at the table than the younger adults. This causes crowding, and could cause the business to loose sales. This is a valid issue, and the student understands the issue within the store.

Document Details

• Word Count 768
• Page Count 4
• Subject Business Studies

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Mcdonalds Seniors Restaurant

• Harvard Case Studies

Harvard Business Case Studies Solutions – Assignment Help

In most courses studied at Harvard Business schools, students are provided with a case study. Major HBR cases concerns on a whole industry, a whole organization or some part of organization; profitable or non-profitable organizations. Student’s role is to analyze the case and diagnose the situation, identify the problem and then give appropriate recommendations and steps to be taken.

To make a detailed case analysis, student should follow these steps:

STEP 1: Reading Up Harvard Case Study Method Guide:

Case study method guide is provided to students which determine the aspects of problem needed to be considered while analyzing a case study. It is very important to have a thorough reading and understanding of guidelines provided. However, poor guide reading will lead to misunderstanding of case and failure of analyses. It is recommended to read guidelines before and after reading the case to understand what is asked and how the questions are to be answered. Therefore, in-depth understanding f case guidelines is very important.

Harvard Case Study Solutions

porter’s five forces model

STEP 2: Reading The Mcdonalds Seniors Restaurant Harvard Case Study:

To have a complete understanding of the case, one should focus on case reading. It is said that case should be read two times. Initially, fast reading without taking notes and underlines should be done. Initial reading is to get a rough idea of what information is provided for the analyses. Then, a very careful reading should be done at second time reading of the case. This time, highlighting the important point and mark the necessary information provided in the case. In addition, the quantitative data in case, and its relations with other quantitative or qualitative variables should be given more importance. Also, manipulating different data and combining with other information available will give a new insight. However, all of the information provided is not reliable and relevant.

When having a fast reading, following points should be noted:

• Nature of organization
• Nature if industry in which organization operates.
• External environment that is effecting organization
• Problems being faced by management
• Identification of communication strategies.
• Any relevant strategy that can be added.
• Control and out-of-control situations.

When reading the case for second time, following points should be considered:

• Decisions needed to be made and the responsible Person to make decision.
• Objectives of the organization and key players in this case.
• The compatibility of objectives. if not, their reconciliations and necessary redefinition.
• Sources and constraints of organization from meeting its objectives.

After reading the case and guidelines thoroughly, reader should go forward and start the analyses of the case.

STEP 3: Doing The Case Analysis Of Mcdonalds Seniors Restaurant:

To make an appropriate case analyses, firstly, reader should mark the important problems that are happening in the organization. There may be multiple problems that can be faced by any organization. Secondly, after identifying problems in the company, identify the most concerned and important problem that needed to be focused.

Firstly, the introduction is written. After having a clear idea of what is defined in the case, we deliver it to the reader. It is better to start the introduction from any historical or social context. The challenging diagnosis for Mcdonalds Seniors Restaurant and the management of information is needed to be provided. However, introduction should not be longer than 6-7 lines in a paragraph. As the most important objective is to convey the most important message for to the reader.

After introduction, problem statement is defined. In the problem statement, the company’s most important problem and constraints to solve these problems should be define clearly. However, the problem should be concisely define in no more than a paragraph. After defining the problems and constraints, analysis of the case study is begin.

STEP 4: SWOT Analysis of the Mcdonalds Seniors Restaurant HBR Case Solution:

SWOT analysis helps the business to identify its strengths and weaknesses, as well as understanding of opportunity that can be availed and the threat that the company is facing. SWOT for Mcdonalds Seniors Restaurant is a powerful tool of analysis as it provide a thought to uncover and exploit the opportunities that can be used to increase and enhance company’s operations. In addition, it also identifies the weaknesses of the organization that will help to be eliminated and manage the threats that would catch the attention of the management.

This strategy helps the company to make any strategy that would differentiate the company from competitors, so that the organization can compete successfully in the industry. The strengths and weaknesses are obtained from internal organization. Whereas, the opportunities and threats are generally related from external environment of organization. Moreover, it is also called Internal-External Analysis.

In the strengths, management should identify the following points exists in the organization:

• Advantages of the organization
• Activities of the company better than competitors.
• Unique resources and low cost resources company have.
• Activities and resources market sees as the company’s strength.
• Unique selling proposition of the company.

WEAKNESSES:

• Improvement that could be done.
• Activities that can be avoided for Mcdonalds Seniors Restaurant.
• Activities that can be determined as your weakness in the market.
• Factors that can reduce the sales.
• Competitor’s activities that can be seen as your weakness.

OPPORTUNITIES:

• Good opportunities that can be spotted.
• Interesting trends of industry.
• Change in technology and market strategies
• Government policy changes that is related to the company’s field
• Changes in social patterns and lifestyles.
• Local events.

Following points can be identified as a threat to company:

• Company’s facing obstacles.
• Activities of competitors.
• Product and services quality standards
• Threat from changing technologies
• Financial/cash flow problems
• Weakness that threaten the business.

Following points should be considered when applying SWOT to the analysis:

• Precise and verifiable phrases should be sued.
• Prioritize the points under each head, so that management can identify which step has to be taken first.
• Apply the analyses at proposed level. Clear yourself first that on what basis you have to apply SWOT matrix.
• Make sure that points identified should carry itself with strategy formulation process.
• Use particular terms (like USP, Core Competencies Analyses etc.) to get a comprehensive picture of analyses.

STEP 5: PESTEL/ PEST Analysis of Mcdonalds Seniors Restaurant Case Solution:

• Pest analysis

Pest analyses is a widely used tool to analyze the Political, Economic, Socio-cultural, Technological, Environmental and legal situations which can provide great and new opportunities to the company as well as these factors can also threat the company, to be dangerous in future.

Pest analysis is very important and informative.  It is used for the purpose of identifying business opportunities and advance threat warning. Moreover, it also helps to the extent to which change is useful for the company and also guide the direction for the change. In addition, it also helps to avoid activities and actions that will be harmful for the company in future, including projects and strategies.

To analyze the business objective and its opportunities and threats, following steps should be followed:

• Brainstorm and assumption the changes that should be made to organization. Answer the necessary questions that are related to specific needs of organization
• Analyze the opportunities that would be happen due to the change.
• Analyze the threats and issues that would be caused due to change.
• Perform cost benefit analyses and take the appropriate action.

PEST FACTORS:

• Next political elections and changes that will happen in the country due to these elections
• Strong and powerful political person, his point of view on business policies and their effect on the organization.
• Strength of property rights and law rules. And its ratio with corruption and organized crimes. Changes in these situation and its effects.
• Change in Legislation and taxation effects on the company
• Trend of regulations and deregulations. Effects of change in business regulations
• Timescale of legislative change.
• Other political factors likely to change for Mcdonalds Seniors Restaurant.

ECONOMICAL:

• Position and current economy trend i.e. growing, stagnant or declining.
• Exchange rates fluctuations and its relation with company.
• Change in Level of customer’s disposable income and its effect.
• Fluctuation in unemployment rate and its effect on hiring of skilled employees
• Access to credit and loans. And its effects on company
• Effect of globalization on economic environment
• Considerations on other economic factors

SOCIO-CULTURAL:

• Change in population growth rate and age factors, and its impacts on organization.
• Effect on organization due to Change in attitudes and generational shifts.
• Standards of health, education and social mobility levels. Its changes and effects on company.
• Employment patterns, job market trend and attitude towards work according to different age groups.

case study solutions

• Social attitudes and social trends, change in socio culture an dits effects.
• Religious believers and life styles and its effects on organization
• Other socio culture factors and its impacts.

TECHNOLOGICAL:

• Any new technology that company is using
• Any new technology in market that could affect the work, organization or industry
• Access of competitors to the new technologies and its impact on their product development/better services.
• Research areas of government and education institutes in which the company can make any efforts
• Changes in infra-structure and its effects on work flow
• Existing technology that can facilitate the company
• Other technological factors and their impacts on company and industry

These headings and analyses would help the company to consider these factors and make a “big picture” of company’s characteristics. This will help the manager to take the decision and drawing conclusion about the forces that would create a big impact on company and its resources.

STEP 6: Porter’s Five Forces/ Strategic Analysis Of The Mcdonalds Seniors Restaurant Case Study:

To analyze the structure of a company and its corporate strategy, Porter’s five forces model is used. In this model, five forces have been identified which play an important part in shaping the market and industry. These forces are used to measure competition intensity and profitability of an industry and market.

porter’s five forces model

These forces refers to micro environment and the company ability to serve its customers and make a profit. These five forces includes three forces from horizontal competition and two forces from vertical competition. The five forces are discussed below:

• THREAT OF NEW ENTRANTS:
• as the industry have high profits, many new entrants will try to enter into the market. However, the new entrants will eventually cause decrease in overall industry profits. Therefore, it is necessary to block the new entrants in the industry. following factors is describing the level of threat to new entrants:
• Barriers to entry that includes copy rights and patents.
• High capital requirement
• Government restricted policies
• Switching cost
• Access to suppliers and distributions
• Customer loyalty to established brands.
• THREAT OF SUBSTITUTES:
• this describes the threat to company. If the goods and services are not up to the standard, consumers can use substitutes and alternatives that do not need any extra effort and do not make a major difference. For example, using Aquafina in substitution of tap water, Pepsi in alternative of Coca Cola. The potential factors that made customer shift to substitutes are as follows:
• Price performance of substitute
• Switching costs of buyer
• Products substitute available in the market
• Reduction of quality
• Close substitution are available
• DEGREE OF INDUSTRY RIVALRY:
• the lesser money and resources are required to enter into any industry, the higher there will be new competitors and be an effective competitor. It will also weaken the company’s position. Following are the potential factors that will influence the company’s competition:
• Competitive advantage
• Continuous innovation
• Sustainable position in competitive advantage
• Level of advertising
• Competitive strategy
• BARGAINING POWER OF BUYERS:
• it deals with the ability of customers to take down the prices. It mainly consists the importance of a customer and the level of cost if a customer will switch from one product to another. The buyer power is high if there are too many alternatives available. And the buyer power is low if there are lesser options of alternatives and switching. Following factors will influence the buying power of customers:
• Bargaining leverage
• Switching cost of a buyer
• Buyer price sensitivity
• Competitive advantage of company’s product
• BARGAINING POWER OF SUPPLIERS:
• this refers to the supplier’s ability of increasing and decreasing prices. If there are few alternatives o supplier available, this will threat the company and it would have to purchase its raw material in supplier’s terms. However, if there are many suppliers alternative, suppliers have low bargaining power and company do not have to face high switching cost. The potential factors that effects bargaining power of suppliers are the following:
• Input differentiation
• Impact of cost on differentiation
• Strength of distribution centers
• Input substitute’s availability.

STEP 7: VRIO Analysis of Mcdonalds Seniors Restaurant:

Vrio analysis for Mcdonalds Seniors Restaurant case study identified the four main attributes which helps the organization to gain a competitive advantages. The author of this theory suggests that firm must be valuable, rare, imperfectly imitable and perfectly non sustainable. Therefore there must be some resources and capabilities in an organization that can facilitate the competitive advantage to company. The four components of VRIO analysis are described below: VALUABLE: the company must have some resources or strategies that can exploit opportunities and defend the company from major threats. If the company holds some value then answer is yes. Resources are also valuable if they provide customer satisfaction and increase customer value. This value may create by increasing differentiation in existing product or decrease its price. Is these conditions are not met, company may lead to competitive disadvantage. Therefore, it is necessary to continually review the Mcdonalds Seniors Restaurant company’s activities and resources values. RARE: the resources of the Mcdonalds Seniors Restaurant company that are not used by any other company are known as rare. Rare and valuable resources grant much competitive advantages to the firm. However, when more than one few companies uses the same resources and provide competitive parity are also known as rare resources. Even, the competitive parity is not desired position, but the company should not lose its valuable resources, even they are common. COSTLY TO IMITATE: the resources are costly to imitate, if other organizations cannot imitate it. However, imitation is done in two ways. One is duplicating that is direct imitation and the other one is substituting that is indirect imitation. Any firm who has valuable and rare resources, and these resources are costly to imitate, have achieved their competitive advantage. However, resources should also be perfectly non sustainable. The reasons that resource imitation is costly are historical conditions, casual ambiguity and social complexity. ORGANIZED TO CAPTURE VALUE: resources, itself, cannot provide advantages to organization until it is organized and exploit to do so. A firm (like Mcdonalds Seniors Restaurant)  must organize its management systems, processes, policies and strategies to fully utilize the resource’s potential to be valuable, rare and costly to imitate.

STEP 8: Generating Alternatives For Mcdonalds Seniors Restaurant Case Solution:

After completing the analyses of the company, its opportunities and threats, it is important to generate a solution of the problem and the alternatives a company can apply in order to solve its problems. To generate the alternative of problem, following things must to be kept in mind:

• Realistic solution should be identified that can be operated in the company, with all its constraints and opportunities.
• as the problem and its solution cannot occur at the same time, it should be described as mutually exclusive
• it is not possible for a company to not to take any action, therefore, the alternative of doing nothing is not viable.
• Student should provide more than one decent solution. Providing two undesirable alternatives to make the other one attractive is not acceptable.

Once the alternatives have been generated, student should evaluate the options and select the appropriate and viable solution for the company.

STEP 9: Selection Of Alternatives For Mcdonalds Seniors Restaurant Case Solution:

It is very important to select the alternatives and then evaluate the best one as the company have limited choices and constraints. Therefore to select the best alternative, there are many factors that is needed to be kept in mind. The criteria’s on which business decisions are to be selected areas under:

• Improve profitability
• Increase sales, market shares, return on investments
• Customer satisfaction
• Brand image
• Corporate mission, vision and strategy
• Resources and capabilities

Alternatives should be measures that which alternative will perform better than other one and the valid reasons. In addition, alternatives should be related to the problem statements and issues described in the case study.

STEP 10: Evaluation Of Alternatives For Mcdonalds Seniors Restaurant Case Solution:

If the selected alternative is fulfilling the above criteria, the decision should be taken straightforwardly. Best alternative should be selected must be the best when evaluating it on the decision criteria. Another method used to evaluate the alternatives are the list of pros and cons of each alternative and one who has more pros than cons and can be workable under organizational constraints.

STEP 11: Recommendations For Mcdonalds Seniors Restaurant Case Study (Solution):

There should be only one recommendation to enhance the company’s operations and its growth or solving its problems. The decision that is being taken should be justified and viable for solving the problems.

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McDonalds: Description

• DESCRIPTION

The world's most famous fast-food chain has a significant presence in St. Petersburg, with 58 outlets in the greater metropolitan are serving the traditional McDonalds menu of sandwiches, fries, drinks and desserts. In a city where few eateries open before 10am, McDonalds branches are often a convenient place to pick up a coffee in the morning.

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Customer Ratings and Reviews

This is the only McDonald's I visit. Everyone is right on the ball. They are there to work not just for a job. The bathrooms are the cleanest I have ever seen. Pride shows. Very good

The food was perfect. The manager that took my order and delivered my food had outstanding customer service and a pleasant personality. The downfall was the location was slow. I don't think it's because the people that work there are bad or incapable, but I think the fun has been removed from this location. I stood and watched the crew and they were robotic in nature. I have seen this in other businesses and it is typically caused by bad leadership. If the senior people at this McDonald's beat everyone down, nobody is going to enjoy their work and that gets passed along to customers. The food was perfect, so maybe someone will read this and stress the importance of enjoying your work for best results. Leadership needs to support this crew and put in positive incentives to bring the life back to this McDonald's location. Maybe buy a round of the book The one Minute Manager for every shift and store manager would be a good idea. All employees need to feel appreciated and when they are not you have customers that wait 20 minutes for their FAST food at this McDonald's location.

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Question & Answers

How do i know if mcdelivery is available to my address.

Depending on where you are, McDelivery is available on DoorDash, Uber Eats, Grubhub, or Postmates apps. Uber Eats is also available to order from the McDonald's app. To order McDelivery through the  McDonald's app , log in, if you are not already. Select 'Order' from the bottom menu bar and switch from 'Pickup' to 'McDelivery'. Enter your desired delivery address and you will be notified if  McDelivery  is available to you through our app.

How do I know what items are available for McDelivery?

Menu items will vary by location. For food item availability, please select McDelivery in the  McDonald's app  and browse items available for delivery on Uber Eats in the app by selecting 'Order' on the bottom menu bar. You can also open your DoorDash, Grubhub, or Postmates apps to learn if there is a McDonald's location near you to browse menu items to order.

Mobile Order & Pay

How do i know which restaurants are participating in mobile order & pay.

Make sure you turn on location services so that we can include all of the available features in the McDonald's app . Mobile Order & Pay will be available in the McDonald's app as a feature when you're within 5 miles of a McDonald's restaurant that offers  Mobile Order & Pay .

Within the location map, after selecting a restaurant icon, selecting the detail box will also indicate if Mobile Order & Pay is available at a particular location. If the restaurant is participating, "Order Here" will be available at the bottom of the detail page, allowing you to select it and begin the order. If not, "Order Here" will be muted, indicating that Mobile Order & Pay is not enabled at that location.

What forms of payment are accepted?

You can register Visa, MasterCard, American Express and Discover cards in the app. Payment cards registered must be issued by a U.S. bank. If you have an iOS device, and your card is registered to your Apple Wallet, Apple Pay will automatically function as a payment option within the McDonald’s app. If you have registered a card to the Google Pay™ app on your Android, you can select Google Pay™ as a payment method in the McDonald's app . Payments with PayPal and Venmo are now also available with Mobile Order & Pay.

Curbside & Contactless

Does mcdonald’s have contactless delivery.

Contactless delivery is available through our partners as no-contact delivery on DoorDash, no-contact delivery on Uber Eats, contact-free on Grubhub, and non-contact delivery on Postmates.

How Does McDonald’s Curbside Pickup Work?

By using the McDonald’s app you can get your food via curbside without leaving your vehicle. 

How Do I Order McDonald’s Contactless Delivery?

To order McDonald’s contactless delivery, select your favorites in DoorDash, Uber Eats, Grubhub, or Postmates as you usually would. When you are checking out, choose the “Leave at Door” option in the Uber Eats app, “Leave at my door” option in the DoorDash app, or "contact-free delivery" in the Grubhub app, or choose the dropoff option "Leave order at my door" on Postmates.

How do I find McDonald’s contactless delivery near me?

To find McDonald’s contactless delivery near you, simply download the DoorDash, Uber Eats, Grubhub, or Postmates app. You can allow access to your location or input the address where you want to order your food for delivery. The apps will automatically find a McDonald’s nearest you! Simply select McDonald’s and add your favorites – then choose “Leave at Door” while checking out on Uber Eats, “Leave at my Door” during checkout on DoorDash, "Contact-free delivery" when checking out on Grubhub, or choose the dropoff option "Leave order at my door" on Postmates!

Is There Recording Happening at McDonald’s Restaurants?

Yes, we record video for service improvement, technology development and security purposes. Find more information in the  recording notice FAQ .

How do I know if a McDonald's location is hiring?

Visit the McDonald's Restaurant Jobs page and search for the restaurant you're interested in, you'll be directed to that McDonald's brand restaurant's site and, in most cases, you can find out what job positions the restaurant has posted.

How do I apply for employment at McDonald's?

To apply for a job at McDonald's visit the McDonald's Careers website or inquire at your local McDonald's. On the website, navigate to Restaurant Jobs or Corporate Jobs to find out available McDonald's job listings near you.

Which McDonald's Locations have Wi-Fi?

To find what McDonald's locations offer free WiFi near you, use the McDonald's Restaurant Locator. Explore which of our 14,000 stores offer complimentary WiFi.

Since 1954, McDonald’s has been dedicated to serving quality food and quick service at an affordable price for our customers. Visit your nearby McDonald’s and choose from a  menu  of favorites, including  McCafé® coffee ,  tasty breakfasts ,  delicious burgers  like our  Quarter Pounder®* with Cheese  and more! 

Restaurants nationwide offer numerous amenities to ensure every customer has an enjoyable experience. Find out if your local nearby McDonald’s is open 24 hours, offers Drive Thru or  McDelivery®** , and more through the McDonald’s  restaurant locator . Before you head out, check out the  deals page  for our latest offers and order your food ahead with  Mobile Order & Pay† , available exclusively on the McDonald’s app!  

Next time you’re looking for a treat, head to a McDonald’s nearby, we look forward to serving you!

*Weight before cooking 4 oz. 

**McDelivery available at participating McDonald's. Prices may be higher than at restaurants. Delivery/service fees apply. 

† McD app download and registration required. Mobile Order & Pay available at participating McDonald's. 

McDonald's Careers

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Review Highlights

“ Did n't overkill the ice in my drink. ” in 2 reviews

“ I don't eat at McD 's but once in a rare blue moon, (I had horrible service at another McDonalds), but they were so accommodating and friendly. ” in 3 reviews

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Location & Hours

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300 38th Ave N

Saint Petersburg, FL 33704

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