manufacturing general manager resume examples

• • Led a team of 50+ professionals to streamline operational processes, resulting in a 15% increase in efficiency.
• • Implemented new financial management procedures, reducing costs by 10% and improving budget accuracy.
• • Collaborated with departmental heads to develop and execute strategic plans, leading to a 20% revenue growth.
• • Overhauled customer service protocols, resulting in a 25% increase in customer satisfaction scores.
• • Spearheaded a digital transformation project, enhancing data management and reducing operational errors by 30%.
• • Managed company finances with a focus on reducing debt, successfully decreasing liabilities by $2M within two years.
• • Directed daily operations for a major division, leading to a 12% increase in productivity.
• • Developed and implemented cost-saving measures, reducing operational expenses by 8% annually.
• • Oversaw the integration of advanced logistics software, improving supply chain efficiency by 20%.
• • Coordinated with finance teams to enhance budget planning processes, resulting in a 15% reduction in budget variances.
• • Led a cross-functional team to improve project management practices, resulting in timely completion of key initiatives.
• • Managed day-to-day operations of the logistics department, achieving a 10% reduction in turnaround time.
• • Implemented operational improvements that led to a 15% increase in departmental efficiency.
• • Supervised a team of 30+ employees, enhancing team performance through targeted training programs.
• • Developed and maintained relationships with key stakeholders, improving collaboration and operational outcomes.

5 General Manager Resume Examples & Guide for 2024

Your general manager resume should highlight your leadership experience. Demonstrate your ability to effectively manage people and processes. Showcase your strategic planning skills and how you've successfully implemented company policies. Your resume must reflect your capacity to drive business results and oversee daily operations.

All resume examples in this guide

Assistant General Manager

Division Manager

Manager In Training

Team Manager

Restaurant General Manager

Hotel General Manager

Fitness General Manager

Warehouse General Manager

Construction General Manager

Automotive General Sales Manager

Adiminstrative General Manager

Resume guide.

GM resume sample

Resume format

Resume experience

General manager skills

Certifications and education

Resume summary

Additional sections

Key takeaways

When envisioning the general manager's responsibilities, you can ask yourself, is there anything these people don’t do? From strategic planning and budget management to team leadership and customer relations, a GM encounters an array of challenges daily.

Research shows that managers spend 54% of their time on administrative tasks, 30% on solving problems  and collaborating, 10% on strategy and innovation, and only 7% on developing people and engaging with stakeholders​.

This role demands versatility and adaptability, spanning the corporate hierarchy and requiring a unique blend of skills to navigate different levels effectively. As a GM, you're involved in day-to-day operations, staying current on numerous fronts while avoiding micromanagement to maintain team morale.

Our general manager resume guide will help you craft an application that captivates recruiters and shows your multifaceted expertise.

These related guide and cover letter examples are also worth checking out:

• Administrative General Manager Resume Example
• Branch Manager Resume Example
• Business Manager Resume Example
• Director of Operations Resume Example
• International Sales Manager Resume Example
• Retail General Manager Resume Example
• Regional Operations Manager Resume Example
• General Manager Cover Letter Example

General manager resume sample

Take this example general manager resume and tailor it to your own needs. It only takes minutes with the Enhancv resume builder .

Lisa Smith General Manager [email protected] | LinkedIn | New York, NY

Summary Experienced General Manager with over 15 years of experience leading teams to success in dynamic business environments. Proven ability to drive growth, improve operations, and implement strategic initiatives. Strong leadership skills and a passion for team development.

General Manager XYZ Corporation, New York, NY March 2018 – Present

• Oversee daily operations, ensuring efficiency and profitability.
• Implement strategic plans to improve company performance and customer satisfaction.
• Lead a team of 150+ employees, fostering a culture of excellence and accountability.
• Successfully increased revenue by 25% through innovative marketing strategies and operational improvements.

Operations Manager ABC Enterprises, Chicago, IL January 2012 – February 2018

• Managed operational processes and systems, ensuring compliance with industry standards.
• Developed and executed initiatives to enhance operational efficiency and reduce costs by 15%.
• Coordinated with various departments to streamline processes and improve communication.
• Played a key role in the successful launch of a new product line, contributing to a 30% sales increase.

Assistant Manager LMN Company, Boston, MA June 2008 – December 2011

• Assisted in managing daily operations and staff supervision.
• Conducted market research and analysis to support strategic planning.
• Implemented training programs that improved employee performance and satisfaction.
• Led a project to upgrade the company's IT systems, resulting in enhanced productivity and data management.

Master of Business Administration (MBA) Harvard Business School, Boston, MA Graduated: 2008

Bachelor of Science in Business Administration University of California, Berkeley, CA Graduated: 2004

Certifications

• Certified Manager (CM) – Institute of Certified Professional Managers, 2016
• Six Sigma Green Belt – American Society for Quality (ASQ), 2014
• Strategic Planning
• Operations Management
• Leadership & Team Development
• Financial Analysis & Budgeting
• Marketing Strategy
• Process Improvement
• Customer Relationship Management (CRM)
• Data Analysis & Reporting
• English (Native)
• Spanish (Proficient)

How to format a general manager resume

Follow these tips for an impeccable resume layout :

• Resume format :  For most general managers, a reverse-chronological resume  is preferred, as it clearly displays your unique career history progressively backward. It shows a clear career progression in a format widely recognized by employers. The reverse-chronological is best for those with a solid, linear career path and those wanting to emphasize their latest roles and achievements prominently.
• Resume design: Choose a professional resume template  to impress recruiters at a glance. Ensure 1” margins  on each side and select a sleek, easy-to-read font like Lato, Rubik, or Arial. Use elegant colors  like dark blue, gray, or green to emphasize your strengths without appearing unprofessional.Aim for a 1-page resume  to respect recruiters' time, prioritizing relevant information over listing every project.
• Header, contact info , & photo : A neat header  at the top of your resume should contain essential contact information , like your name, phone number , e-mail address, and job title. Consider adding your LinkedIn profile  for a quick overview of your path. You could also opt for a resume headline : a great way to set the tone of your resume. As for photos , check the requirements of the specific job you’re after. Generally, don’t include it as it might cause unconscious bias.
• File formatting: Choose a format that’ll keep your unique design in place. A PDF is perfect  for that task, and it passes ATS (Applicant Tracking Systems)  with flying colors! Name your file  in a way that won’t confuse hiring managers. Include your first and last name, and the word “resume.” Like so: FirstName_LastName_Resume.
• Top sections: Your general manager resume should contain these sections: executive summary, work experience, skills, and education. We’ll discuss them in more detail below.

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Let's begin by highlighting your core strength: your experience.

How to write your general manager resume experience

The general manager role is so versatile, that the tasks you’re required to perform can vary a lot. Navigating the optimal approach for your general manager resume can be challenging. Here are some tips on formatting your GM resume:

• Reverse chronological order : List your work experience  starting with the most recent position and work backward. This format highlights your most recent and relevant experience  first.
• Clear job titles and company names : Bold or capitalize job titles and company names to make them stand out. Include the location and dates of employment for each role.
• Concise and relevant bullet points : Use bullet points to list your key responsibilities, achievements, and contributions in each role. Focus on quantifiable results and specific examples of how you added value to the company.
• Highlight leadership and management skills : Emphasize your leadership, strategic planning, and operational management skills. Include specific examples of team leadership, project management, and business growth initiatives.
• Use action verbs and keywords : Start each bullet point with strong action verbs  (e.g., led, managed, developed, implemented). Include  industry-specific keywords  that can be found in the job description to ensure your resume passes through ATS and catches the eye of recruiters.

Measurable impact  is crucial on a GM resume as it directly reflects one's ability to drive tangible results and improve organizational performance. Demonstrating quantifiable achievements displays your effectiveness in strategic decision-making, resource management, and overall contribution to the company's success.

As you examine the job description for your target general manager role, pay attention to two primary aspects: industry and processes. These two areas are unique to the job and will guide you in framing your experience section. If you’re applying for a general manager position in a specific industry (hospitality, retail aviation, etc.) and have experience in this industry, emphasize it.

Let’s take a look at a real-life restaurant general manager job description.

General Manager

Position Overview

We are seeking an experienced and results-driven General Manager to lead our full-service restaurant. The ideal candidate will possess extensive knowledge of food standards, demonstrate financial acumen, and have a proven track record of managing and developing teams to achieve operational excellence and financial targets. This role is critical to ensuring the seamless collaboration between kitchen and front-of-house operations, maintaining high standards of food, service, and facility, and fostering a positive and professional work environment.

Skills & Requirements

• Minimum 2 years of General Manager experience in a full-service restaurant (scratch kitchen experience preferred).
• Minimum age requirement of 21 years.
• Excellent verbal and written communication skills.
• Results-driven; able to coach the team to hit restaurant targets (i.e., Wine Club Community growth).
• Ability to read, understand, and communicate in English.
• Demonstrates financial acumen.
• Extensive food knowledge and standards (Executive Kitchen Manager level).
• Proficient in Microsoft Office Suite.
• Preferred certifications: ServSafe and state/local licensing requirements.
• Must be able to lift and carry up to 40 lbs.
• Must be able to stand for at least 10 hours per shift.
• Must be able to work 50-60 hours per week.
• Must be able to work flexible shifts and schedules, inclusive of weekends and some holidays.

Role & Responsibilities

• Oversee all aspects of restaurant operations and lead all Management and Hourly Team Members.
• Adhere to policies and manage assigned operating systems.
• Ensure collaboration between kitchen and front-of-house operations.
• Represent company values and create a respectful, positive, and professional work environment.
• Manage people by: approving hourly team member hiring decisions; ensuring managers are effectively directing workgroups; strategically navigating through challenges that occur in the restaurant; mentoring and developing managers.
• Take steps to ensure financial metrics are met and involve department managers to achieve results.
• Focus on service and ensure execution of all food, service, and facility standards
• Be responsible for achieving monthly sales and profit targets and analyzing/interpreting metrics.
• Be accountable for the overall success and results of the Wine Club Community.
• Effectively operate computer systems including a POS System, Online Team Member Scheduler, Inventory/Ordering software, and the Microsoft Office Suite.
• Maintain a safe and healthy work environment and uphold food safety standards.
• Maintain a professional image by adhering to guidelines listed in the Team Member Handbook.

Now let’s see a well-written experience sample tailored to that ad:

• • Oversaw daily operations and managed a team of 50+ employees, including both Management and Hourly Team Members.
• • Implemented and adhered to company policies and operational systems, enhancing overall efficiency.
• • Ensured seamless collaboration between kitchen and front of house operations, fostering a cohesive team environment.
• • Mentored and developed managerial staff, resulting in a 20% improvement in team performance metrics.
• • Achieved monthly sales and profit targets consistently, analyzing metrics to drive strategic business decisions.
• • Maintained a safe, healthy work environment and upheld food safety standards, achieving high health inspection scores.
• • Managed the Wine Club Community, increasing membership by 30% over two years.
• • Proficiently operated POS System, Online Team Member Scheduler, and Inventory/Ordering software, ensuring smooth business operations.

Why this section works:

• Demonstrates leadership and management skills: The section highlights the candidate's ability to lead a large team and manage various aspects of restaurant operations, aligning with the job's emphasis on overseeing all management and hourly team members.
• Proven track record in meeting financial goals: The description and bullet points emphasize the candidate's success in achieving sales and profit targets, showcasing their financial acumen and results-driven approach.
• Tailored to job requirements: The experience section is specifically tailored to the job requirements and responsibilities, such as ensuring collaboration between kitchen and front-of-house operations, mentoring managers, and managing operating systems. This customization demonstrates the candidate's direct alignment with the role.

Let’s move on to the skills section of your resume.

Your skills section  is like a power bank that charges the company you work for with impact. The most effective way to show your skills is to present them in the context of your previous job activities and accomplishments.

Which ones to choose, though? We already mentioned the general manager responsibilities can vary widely. Your best bet is to target the desired job posting  by analyzing it for the most valued skills and specific keywords .

Choose industry-specific hard skills , and describe them in a separate section. These measurable skills, often backed by certifications, provide the technical expertise crucial for a general manager to deal with various business aspects effectively. Underlining them makes your qualifications transparent and valuable to future employers.

Take your pick from our list:

Best hard skills for your general manager resume

• P&L understanding
• Sales forecasting
• Data analysis
• Project management
• Inventory management
• Strategic planning
• Supply chain management
• Quality control
• Risk management
• Industry-specific knowledge
• Compliance oversight
• Microsoft Office Suite proficiency
• Customer Relationship Management (CRM) software
• Business Intelligence (BI) tools
• Enterprise Resource Planning (ERP) systems
• Digital marketing
• Financial management software

Soft skills  are vital for general managers, enabling effective leadership, fostering a positive work culture, and ensuring smooth communication. While hard skills provide technical know-how, soft skills help apply this knowledge to motivate and guide teams toward success. Both are necessary for a well-rounded general manager. When describing your soft skills, it’s essential to offer context to enable recruiters understand your abilities accurately.

Here’s a list of the best soft skills to consider:

Best soft skills for your general manager resume

• Communication
• Problem-solving
• Decision-making
• Strategic thinking
• Adaptability
• Conflict resolution
• Time management
• Negotiation
• Critical thinking
• Team management
• Motivational
• Emotional intelligence
• Assertiveness
• Interpersonal skills

Now that we’ve seen how your robust skill set has been honed through years of hands-on experience, let's move on to the educational foundation that has equipped you with the tools to excel in leadership roles.

How to list your certifications and education on your resume

Educational requirements for general manager roles can vary, but a bachelor's degree is typically required. The fields preferred are usually related to the position such as engineering or business. An MBA can also offer a significant advantage  in numerous industries.

Let’s see what a well-written education section  looks like. We’ve tailored it to the job posting above.

• • Relevant coursework: Financial Management, Operations Management, Marketing Strategy, Organizational Behavior

This education section’s impressive:

• Relevant degree and institution: The Bachelor of Science in Business Administration from UCLA is highly relevant to the general manager role, providing a solid foundation in business principles applicable to restaurant management.
• Inclusion of GPA : Displaying a GPA of 3.9 on a 4.0 scale highlights outstanding academic achievements and competence in the field, which can be appealing to employers looking for candidates with a strong educational background.
• Relevant coursework: Listing relevant coursework  such as Financial Management and Operations Management directly aligns with the job requirements, demonstrating that the candidate has studied subjects that are crucial for managing restaurant operations.

Certifications can provide a competitive edge , particularly in sectors where specialized knowledge is essential. Depending on your experience and industry, consider pursuing certifications in product management, HR, and similar areas.

Additional relevant certifications for general managers include those in project management, business analysis, and leadership development.

 Here’s our list of best certifications for the role:

Best certifications for your general manager resume

• Certified Manager (CM)
• Certified in the Governance of Enterprise IT (CGEIT)
• Project Management Professional (PMP)
• Certified Finance Manager (CFM)
• Six Sigma Green Belt Certification

Now let’s move on to an essential part of your resume: your resume profile .

How to write your general manager resume summary

A compelling resume summary  is essential for a general manager, serving as the initial touchpoint for recruiters and potential employers. It should immediately communicate your fit for the role by emphasizing relevant experience, key achievements, and the unique value you bring. A well-crafted summary can significantly distinguish you from other candidates in this pivotal role.

Here are some points to consider that highlight career achievements and core competencies in management.

Now let’s see a good resume summary for a general manager.

Here’s why it’s good:

• Emphasizes key achievements:  Clearly mentions quantifiable results like increasing revenue by 30% and reducing costs by 20%, which demonstrates the candidate's impact.
• Showcases relevant experience:  Displays over 15 years of experience in leading teams and managing operations, underscoring the candidate's extensive background.
• Highlights core competencies:  Focuses on essential skills such as strategic planning, team leadership, and resource management, aligning with the general manager role requirements.

Now that you’ve crafted a compelling summary that demonstrates your key qualifications and achievements, think of any additional sections that’ll make your application one of a kind!

Additional sections for a general manager resume

Take a look at the top six additional sections we picked for a general manager. These provide a deeper insight into your capabilities and experiences, demonstrating why you’re the ideal candidate for the role.

• Achievements and awards : Showing recognitions and awards emphasizes your success and the impact of your contributions in previous roles.
• Professional affiliations : Including memberships in relevant industry associations demonstrates your commitment to staying informed and connected within your field.
• Volunteer experience : Showcasing your involvement in community service or volunteer work proves your dedication to social responsibility and leadership outside of the workplace.
• Projects : Highlighting specific projects  you’ve led or contributed to provides concrete examples of your problem-solving and project management abilities.
• Languages : Listing languages you speak fluently  can set you apart, especially in companies with a global presence or diverse clientele.
• Hobbies and interests : Including your hobbies and interests can provide a well-rounded view of your personality and demonstrate attributes that might be relevant to the role. Then again, not every hobby must have marketable value. Sometimes we do things because they bring us joy, and that’s enough. For one thing, this can even make us more concentrated and dedicated to what we do.

Think of your resume as the blueprint for a remarkable structure – your career. As a General Manager, you’re the mastermind who designs, plans, and oversees the construction of success. Every line on your resume should be meticulously crafted, showcasing your ability to turn vision into reality and ideas into actionable plans.

Here’s how to do that:

• Choose a reverse-chronological resume format to present a captivating career overview.
• Choose an easy-to-read and follow resume layout.
• A little color on your resume can go a long way to enhance your strengths.
• Keep a clear, presentable header, and name your file correctly to win over recruiters.
• Customize your experience section to show you’re as versatile as general managers need to be.
• Quantifiable impact always captures attention, especially for results-oriented professions such as general management.
• Illustrate your soft, or people skills, to give hiring managers insight into who you are.
• Consider additional sections to show your personality.

General Manager resume examples

Explore additional general manager resume samples and guides and see what works for your level of experience or role.

Reasons for the effectiveness of this resume:

• Demonstrates sector-specific abilities
• Exhibits a consistent focus on a specific industry segment

The applicant has not only developed a career in restaurant management but has also consistently worked within luxury restaurants and hotels. This focus on a specific niche indicates commitment and an aspiration for advancement in the field.

Factors contributing to the success of this resume:

• Illustrates field-specific technical abilities
• Distinctive interests and skills that match the role

In some cases, specialized skills can provide an unforeseen benefit, depending on the job's requirements. The applicant is fluent in three languages, which can be a significant advantage for a hotel general manager position. Possessing relevant skills like these makes a candidate highly attractive to recruiters.

Factors that make this resume successful:

• Customizes the title to match the desired position
• Presents soft skills as key strengths

This general manager resume exemplifies the importance of tailoring the title to the targeted role. "Fitness GM" and "gym GM" convey nearly the same meaning, but recruiters may filter resumes based on the specific title they seek. It is crucial to adapt your resume to suit the intended job.

Reasons for this resume's effectiveness:

• Presence of pertinent trainings and courses
• Demonstration of particular successes and accomplishments

Trainings and certifications can be highly specific to a given industry. Although not mandatory for all General Manager positions, they can be beneficial for specialized roles such as Warehouse General Manager. Having certifications in areas like health and safety standards can give you a competitive edge.

Factors contributing to this resume's success:

• Display of industry awards
• Customized bullet points for the target job

Featuring awards and accomplishments on your resume is an effective method to showcase specialized skills and set yourself apart from competitors. Numerous general managers perform similar tasks daily, but not all of them are recognized with awards for their work.

Elements contributing to this resume's effectiveness:

• Each section is succinct and captivating
• Soft skills are reinforced with examples

Soft skills, such as "organized" and "team management," can have various interpretations. This candidate supports their soft skills with explanations and instances. Rather than expecting recruiters to take your word for it, provide proof to substantiate your claims.

Factors making this resume effective:

• Demonstrates consistency and growth
• Features industry-specific technical skills

Certain technical skills can be valuable depending on the role you're applying for. If you're seeking an administrative general manager position and have experience with programs like Salesforce and other relevant software, be sure to highlight those skills.

Looking to build your own General Manager resume?

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Manufacturing Manager Resume Example

Managing production, but your resume gets stuck on an assembly line? Explore this Manufacturing Manager resume example, shaped with Wozber free resume builder. Discover how to frame your leadership and efficiency to mesh with job requirements, propelling your career to the forefront of industrial success!

Manufacturing Manager Resume Templates

How to write a Manufacturing Manager resume?

Hello, future Manufacturing Manager extraordinaire! If you're on the brink of stepping into or scaling new heights in the world of manufacturing management, you're in the perfect spot. Crafting a resume that not only ticks the boxes but sings your praises high and loud in the competitive job market is crafty business. But fret not!

By leveraging the prowess of Wozber's free resume builder , you're about to journey through fine-tuning a resume that perfectly aligns with the manufacturing manager role you're eyeing. With dedicated tools like an ATS-friendly resume template and ATS resume scanner , you're setting sail towards making your professional mark. Let's mold your resume into that beacon of competence and expertise, shall we?

Personal Details

In the vast ocean of resumes, the Personal Details section is your lighthouse - crucial and illuminating. Here, we'll navigate how to tailor this section specifically for a Manufacturing Manager position, ensuring your resume not only lands in the right hands but also commands attention.

1. Your Name, Your Brand

Think of your name as the headline of your professional story. To make it stand out, ensure it's in a clear, professional font that's a tad larger than the rest of the text. This isn't just typography; it's strategic branding.

2. Job Title Precision

Positioning the job title you're targeting right under your name is like a secret handshake with the ATS and hiring managers. For instance, stating "Manufacturing Manager" directly aligns with the role in the job description, making it crystal clear what position you're gunning for.

3. Essential Contact Info

Here's where brevity meets necessity. Include your phone number and a professional email address (think [email protected]). These are your fundamental channels of communication, so accuracy and professionalism here are non-negotiable.

4. Location Matters

If the job description explicitly mentions a location, match it! For example, stating "Toledo, Ohio" directly aligns with one of the job's requirements, showing you're already in the loop or willing to relocate, cutting through potential logistical hassles at a glance.

5. Professional Profiles

Enhancing your resume with a link to a polished LinkedIn profile can bridge your paper presence with your digital footprint, offering a fuller picture of your professional narrative. Ensure it's updated and mirrors the dedication you've put into your resume.

Crafting the Personal Details section with precision sets a professional tone for your resume. Consider it your business card; it's compact but powerful, making those first impressions count. Align it carefully with the role's requirements, and you're not just introducing yourself - you're initiating a dialogue.

The Experience section is where your professional journey comes to life, especially as a Manufacturing Manager. This is your chance to showcase not just where you've been, but how you've excelled. Let's roll up our sleeves and ensure your experience resonates loudly with the role you desire.

• Oversaw day‑to‑day operations resulting in a consistent 15% increase in production efficiency month over month.
• Developed and implemented production schedules that achieved all short‑term and long‑term goals set by senior management.
• Collaborated with Engineering and Quality Assurance teams, leading to a 20% increase in product quality and a streamlined manufacturing process.
• Successfully managed and developed a team of 150+ employees, leading to an 18% improvement in team performance.
• Analyzed production data, identified areas of improvement, and implemented corrective actions which increased operational efficiency by 25%.
• Played a key role in inventory management initiatives, reducing wastage by 30%.
• Coordinated operational activities, leading to a 20% reduction in production delays.
• Led safety training programs which resulted in a 15% decrease in workplace accidents.
• Participated in cross‑functional projects that optimized production costs by 10%.
• Implemented continuous improvement methodologies, achieving a 12% increase in overall equipment efficiency.

1. Match and Mirror

Kick off by aligning your experience with the job description's requirements. For instance, if the description states, "Oversee day-to-day manufacturing operations," reflect similar achievements in your roles, such as "Oversaw daily operations, ensuring a 15% increase in production efficiency."

2. Structure Matters

Organize your experience in a reverse-chronological structure. Start with your most recent position, providing the job title, employer's name, and dates of employment. This gives a clear, immediate view of your professional evolution.

3. Achievement Highlights

Under each role, focus on specific achievements that echo the job requirements, using action verbs and quantifying results where possible. This isn't just listing tasks; it's displaying your impact - like leading a team that enhanced operational efficiency by 25%.

4. Quantify Impact

Numbers speak volumes. Enhance your accomplishments with quantifiable facts to provide a tangible measure of your contributions, such as "Managed a team of over 150 employees, leading to an 18% improvement in team performance."

5. Relevancy Reigns

Keep your experiences pertinent to the Manufacturing Manager role. Highlight leadership, operational improvements, and cross-functional collaborations while skipping unrelated achievements. Every bullet point should serve your narrative toward this specific role.

Think of the Experience section as an exhibition of your most striking career highlights, each tailored to the Manufacturing Manager role. It's not just about what you've done; it's a testament to what you can bring to the table. So, let's ensure your professional journey not only matches but excels in answering the call of the role.

The Education section is your academic backbone, supporting your journey as a Manufacturing Manager. While it might seem straightforward, it's another piece of your resume that can be finely tuned to the role's requirements, adding another layer of alignment between you and your dream job.

1. Educational Foundations

Start by listing your highest degree, aligning with the critical education requirement from the job description. In this case, a "Bachelor's degree in Engineering, Manufacturing, or a related field" directly mirrors the job's demands, grounding your qualifications firmly within the role's prerequisites.

2. Structure for Clarity

Present your education clearly, listing the degree first, followed by the field of study, institution name, and graduation year. This straightforward structure ensures easy scanning and immediate understanding of your academic credentials.

3. Degree Relevance

Specifically highlight any degree details that align with the job. For a Manufacturing Manager, showcasing a Bachelor of Science in Engineering pinpoints your direct relevancy to the role's requirements, solidifying your foundation in the necessary academic fields.

4. Pertinent Courses

If fresh out of school or if the role is highly specialized, listing relevant coursework can spotlight your readiness and direct applicability to the job. Though for seasoned professionals, this can be less crucial.

5. Additional Achievements

Noteworthy academic recognitions, clubs, or projects related to manufacturing or leadership can bolster your profile. These details might tip the scales in showing you're not just qualified but passionately engaged in your field.

The Education section is more than a checklist; it's an integral part of your narrative, showing where you've come from and what foundational knowledge you bring. Tailor it to resonate with your desired role's requirements, and let your academic history speak volumes of your preparedness for the Manufacturing Manager position.

Certificates

In the evolving landscape of manufacturing management, certificates are your badges of continuous learning and expertise. They provide an edge, showing your commitment to staying ahead in the field. Let's identify how to curate this section to shine in the role of a Manufacturing Manager.

1. Identify Pertinent Certifications

Scan the job description for specific required or preferred certificates. In this context, a "Six Sigma Green Belt" certification, as mentioned in our resume example, directly reflects the job's emphasis on lean manufacturing and continuous improvement methodologies. Listing such certifications places you in the running, highlighting your expertise and alignment with the job's demands.

2. Quality Over Quantity

Focus on certificates that speak directly to the core requirements of the Manufacturing Manager role. This is not about showcasing all your achievements but highlighting the ones most relevant and impressive to your targeted position.

3. Date Details

Mention the acquisition or expiration dates of your certifications, especially when they accurately reflect your current expertise and commitment to staying updated in your field.

4. Continuous Learning

The manufacturing landscape constantly evolves, and your drive for learning should too. Keep acquiring relevant certifications and make sure your resume reflects this ongoing commitment to growth and excellence in manufacturing management.

Certificates in your resume are a powerful testament to your dedication and skill set. They show you're not just meeting the benchmarks; you're striving to exceed them. Select and showcase these certifications with intention, ensuring they align with the Manufacturing Manager role and your career aspirations.

The Skills section is a compact, high-impact showcase of your professional toolkit, designed to capture the essence of what makes you the ideal candidate for a Manufacturing Manager. This section must be a laser-focused list of your abilities, both innate and acquired, that resonate most strongly with the position you're targeting. Let's build this essential part of your resume.

1. Extract and Align

Begin by dissecting the job description, identifying both the stated and the implied skills required for the Manufacturing Manager position. Deeply understanding what the role entails allows you to align your skills closely with the employer's needs.

2. Selectively Showcase

Pick the skills from your arsenal that directly speak to the job description. From lean manufacturing to team leadership and communication, each skill listed should underscore your suitability and readiness for the role. This isn't about quantity; it's about the quality of match between your skills and the job's demands.

3. Order and Emphasize

Structure your skills in a way that prioritizes those most relevant to the job at the top. This strategic organization makes it easier for the hiring manager (and the ATS) to recognize your compatibility with the role at a glance.

In the battleground of job hunting, your skills are your spearhead, cutting through the competition to showcase your unique value. Think of this section as your professional highlight reel, demonstrating at a glance why you're not just a candidate but the candidate for the Manufacturing Manager position. Tailor this section with precision, and you're one step closer to clinching that role.

The manufacturing world is vast and often global, making language skills an unexpected but potentially invaluable asset in your Manufacturing Manager resume. Whether your role involves international collaboration or not, showcasing linguistic abilities can set you apart in the job market.

1. Primary Language Proficiency

Given the requirement for "Ability to speak and write in English essential," ensure you prominently list English and your level of proficiency. This directly addresses a fundamental requirement, ticking an important box right away.

2. Additional Languages

Beyond the essential, including other languages you're proficient in can be a strong point of differentiation. For roles with international exposure or diverse team management, this can particularly highlight your capability to navigate global landscapes.

3. Proficiency Levels

Be honest and clear about your language proficiency levels. This candor ensures realistic expectations and showcases your authenticity, a much-valued trait in leaders and managers.

4. Language as Leverage

Consider how each language you speak might be leveraged in a Manufacturing Manager role. Whether for communicating with international suppliers or leading a diverse team, each language is a tool in your managerial arsenal.

5. Scope of the Role

Analyze the job description to understand whether there's a specific emphasis on language skills due to the role's scope. If the position involves overseeing operations across different countries, your multilingual abilities suddenly become a significant asset.

In our interconnected world, languages build bridges. They are more than a mode of communication; they're a testament to your versatility and readiness for the global stage. Highlighting your linguistic abilities in your Manufacturing Manager resume is not just about showing you can speak different languages; it's about demonstrating your capability to connect, lead, and thrive in a diverse environment.

The Summary section of your Manufacturing Manager resume is your pitch, your moment to convince with crisp clarity why you're the ideal candidate for the role. It's where your experience, skills, and ambitions converge to paint a compelling picture of your professional persona. Let's craft this narrative with the aim to captivate and convince.

1. Capture the Core

Start strong with an opening line that summarizes your professional identity and core competencies. Think along the lines of, "Manufacturing Manager with over 7 years of experience, renowned for driving production output to meet and exceed quality and efficiency targets. Proficient in lean manufacturing and continuous improvement methodologies."

2. Address Highlights

Succinctly weave in your key achievements and skills that align with the job's requirements. This isn't a place for modesty; highlight your accomplishments with precision, showcasing how you've excelled in areas critical to the Manufacturing Manager role.

3. Conciseness is Key

The Summary is a teaser, not the full story. Aim for 3-5 potent lines that encapsulate your fit for the role, making the hiring manager eager to dive deeper into your resume.

4. Tailored Tone

Ensure your summary speaks directly to the Manufacturing Manager position, echoing the language and priorities of the job description. This tailored tone sets the stage for a resume that feels custom-crafted for the role.

Craft your Summary with the care of a master storyteller introducing the hero of the tale—You. This section is your first impression, a handshake in written form, inviting the hiring manager to learn more about your professional journey. By strategically tailoring this narrative to the Manufacturing Manager role, you position yourself not just as a candidate, but as the candidate. Let your summary be the beacon that guides the hiring manager through the rest of your resume, illuminating your path towards landing the role.

Launching Your Manufacturing Manager Journey

As we wrap up this expedition through the art of resume crafting for the Manufacturing Manager role, remember: your resume is your narrative, a professional portrait painted with words and achievements. With the guidance provided, paired with Wozber's free resume builder , ATS-friendly resume templates , and ATS resume scanner , you're now equipped to tailor a resume that doesn't just fit the role but champions your candidacy. Let your resume be a testament to your expertise, a bridge to your next big opportunity. The path to making your mark in the manufacturing world is clear.

Go forth, tailor with confidence, and embark on your next professional adventure. Your future awaits!

• Bachelor's degree in Engineering, Manufacturing, or a related field.
• A minimum of 5 years of experience in a manufacturing or production leadership role.
• Proficiency in lean manufacturing and continuous improvement methodologies, such as Six Sigma.
• Strong interpersonal and communication skills to collaborate with cross-functional teams.
• Familiarity with OSHA safety standards and the ability to ensure a safe work environment.
• Ability to speak and write in English essential.
• Must be located in or willing to relocate to Toledo, Ohio.
• Oversee day-to-day manufacturing operations to ensure production output meets quality and efficiency targets.
• Develop and implement production schedules, setting both short-term and long-term goals in collaboration with senior management.
• Collaborate with the Engineering and Quality Assurance teams to improve product quality and streamline manufacturing processes.
• Manage and develop the manufacturing team, conducting regular performance evaluations, and providing ongoing coaching and training.
• Analyze production data, identifying areas of improvement, and implementing corrective actions to enhance operational efficiency.

Other Manufacturing, Logistics, and Production Resume Examples

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Manufacturing Manager resume examples for 2024

A manufacturing manager resume should highlight a strong background in production management, including experience with lean manufacturing, continuous improvement, and quality standards. As Dr. Jianyu Liang , Director of Materials and Manufacturing Engineering Program at Worcester Polytechnic Institute, suggests, "embracing continuous learning and staying abreast of technological advancements in manufacturing, such as automation, robotics, and digital manufacturing technologies, will ensure you remain a valuable asset to employers." A manufacturing manager should also be able to lead and supervise initiatives to develop inspection processes and procedures, leading to changes in manufacturing processes resulting in consistent product quality.

Manufacturing Manager resume example

How to format your manufacturing manager resume:.

• Use the same job title on your resume as the one in the job application. For example, 'Manufacturing Manager'.
• Describe your work experience in terms of accomplishments, not just responsibilities. For instance, 'Increased throughput 22% with equipment set-up improvements and improved communication with manufacturing support staff.'
• Fit your resume on one page, focusing on relevant information for the manufacturing manager role. For example, 'Managed Global production planning and expediting; materials management to ensure balanced Inventory level to meet Quarterly Revenue targets.'

Choose from 10+ customizable manufacturing manager resume templates

Choose from a variety of easy-to-use manufacturing manager resume templates and get expert advice from Zippia’s AI resume writer along the way. Using pre-approved templates, you can rest assured that the structure and format of your manufacturing manager resume is top notch. Choose a template with the colors, fonts & text sizes that are appropriate for your industry.

Manufacturing Manager resume format and sections

1. add contact information to your manufacturing manager resume.

Manufacturing Manager Resume Contact Information Example # 1

Montgomery, AL 36043| 333-111-2222 | [email protected]

2. Add relevant education to your manufacturing manager resume

Your resume's education section should include:

• The name of your school
• The date you graduated ( Month, Year or Year are both appropriate)
• The name of your degree

If you graduated more than 15 years ago, you should consider dropping your graduation date to avoid age discrimination.

Optional subsections for your education section include:

• Academic awards (Dean's List, Latin honors, etc. )
• GPA (if you're a recent graduate and your GPA was 3.5+)
• Extra certifications
• Academic projects (thesis, dissertation, etc. )

Other tips to consider when writing your education section include:

• If you're a recent graduate, you might opt to place your education section above your experience section
• The more work experience you get, the shorter your education section should be
• List your education in reverse chronological order, with your most recent and high-ranking degrees first
• If you haven't graduated yet, you can include "Expected graduation date" to the entry for that school

Check More About Manufacturing Manager Education

Manufacturing Manager Resume Relevant Education Example # 1

Bachelor's Degree In Business 2007 - 2010

Arizona State University Phoenix, AZ

Manufacturing Manager Resume Relevant Education Example # 2

Bachelor's Degree In Business 1996 - 1999

California State University - San Bernardino San Bernardino, CA

3. Next, create a manufacturing manager skills section on your resume

Your resume's skills section should include the most important keywords from the job description, as long as you actually have those skills. If you haven't started your job search yet, you can look over resumes to get an idea of what skills are the most important.

Here are some tips to keep in mind when writing your resume's skills section:

• Include 6-12 skills, in bullet point form
• List mostly hard skills ; soft skills are hard to test
• Emphasize the skills that are most important for the job

Hard skills are generally more important to hiring managers because they relate to on-the-job knowledge and specific experience with a certain technology or process.

Soft skills are also valuable, as they're highly transferable and make you a great person to work alongside, but they're impossible to prove on a resume.

Example of skills to include on an manufacturing manager resume

Continuous improvement is an ongoing process of improvement of products, services, and processes with the help of innovative ideas. It is an organized approach that helps an organization to find its weaknesses and improve them.

The project plan of a film or a documentary that highlights how a production budget will be spent over a given period until its completion is called a production schedule. The scheduling process starts with writing and analyzing the script, which is then broken down to determine and allocate the budget for each scene. The production schedule also includes several elements of the film including; cast actors, special effects, wardrobe, special equipment, stunts, extras, silent bits, production equipment, and many others.

A Production Supervisor is an employee who is in charge of ensuring that the production processes of one or more products continues to run. This often includes the maintenance and repair of various tools and machinery, the organising of different employee, delivery, and various other schedules, and hiring new employees.

In Greek alphabets, sigma is the 18th letter that means "to sum up". In statistics, the lower case symbol of sigma is the unit of measurement for standard deviation which is used to assess the variability in a given set of data. While the upper case symbol is for summation notation means to add up all the given numbers in the data set.

Safety programs are a series of measures to protect employees from any mishaps and make the work environment safer. Safety programs include checklists, guidelines, and direct procedures that a specific area or department must follow. Safety programs take care of office space safety, maintenance and repairs, and identification of frauds as well.

Customer service is the process of offering assistance to all the current and potential customers -- answering questions, fixing problems, and providing excellent service. The main goal of customer service is to build a strong relationship with the customers so that they keep coming back for more business.

On-Time Delivery, or OTD, is a metric that measures the rate at which finished goods and deliveries are completed on time. This rate is measured by the overall number of units shipped within a specified time frame agreed upon by the consumer and supplier. On-Time Delivery allows suppliers' compliance with delivery deadlines, and hence their consistency, to be assessed using a continuous and collaborative development approach.

Top Skills for a Manufacturing Manager

• Continuous Improvement , 9.8%
• Lean Manufacturing , 8.5%
• Production Schedules , 4.1%
• Production Supervisors , 3.9%
• Other Skills , 73.7%

4. List your manufacturing manager experience

The most important part of any resume for a manufacturing manager is the experience section. Recruiters and hiring managers expect to see your experience listed in reverse chronological order, meaning that you should begin with your most recent experience and then work backwards.

Don't just list your job duties below each job entry. Instead, make sure most of your bullet points discuss impressive achievements from your past positions. Whenever you can, use numbers to contextualize your accomplishments for the hiring manager reading your resume.

It's okay if you can't include exact percentages or dollar figures. There's a big difference even between saying "Managed a team of manufacturing managers" and "Managed a team of 6 manufacturing managers over a 9-month project. "

Most importantly, make sure that the experience you include is relevant to the job you're applying for. Use the job description to ensure that each bullet point on your resume is appropriate and helpful.

• Utilized Allen Bradley SLC500, PLC5, and 5/250 Pyramid Integrator software, to troubleshoot and modify machine systems.
• Cooperated and supported the team environment, providing professional communication and project support.
• Coordinated factory automation projects with IT for site metrology and tool monitoring.
• Experienced in computer based inventory management procedures and the implementation of AS9100.
• Created a streamlined environment by reducing labor in congested areas and redistributing work loads.
• Worked with cross-functional teams including manufacturing, engineering, reliability and quality to provide successful and time-bound product launches.
• Developed plan and obtained senior management approval for Java set-top box integrated development tools.
• Developed and monitored program schedules for the development of internet protocol hardware and software.
• Developed program management plan to manage worldwide customer focused logistics and build-to-stock initiatives.
• Managed procurement, $1m+ capital and expense budget, and U.S. export control compliance for cellular infrastructure product trial hardware.
• Improved product design and manufacturing methods working closely with engineering, manufacturing, quality, and marketing and contracts personnel.
• Assisted in the development and operational set up of Point of Care's GMP compliant drug testing kit assembly department.
• Implemented new quality inspection processes and compiled periodic production analysis reports for management.
• Developed and implemented Standing Operating Procedures to drive continuous improvement efforts, standardization of work and to improve productivity metrics.
• Assisted with the implementation of QAD system (MFG/PRO).
• Involved in the Quality Control team to work with FDA regulatory and manufacturing plants inspection.
• Helped sustain manufacturing, packaging floor, and coordinated preventive maintenance systems.
• Trained employees on OSHA rules and regulation for forklift and confined space usage.
• Provided company-wide leadership, training and standards to ensure the integrity of manufacturing data and metrics for use in business decision-making.
• Conducted capability studies for all manufacturing systems and processes.

5. Highlight manufacturing manager certifications on your resume

Specific manufacturing manager certifications can be a powerful tool to show employers you've developed the appropriate skills.

If you have any of these certifications, make sure to put them on your manufacturing manager resume:

• Six Sigma Green Belt
• Microsoft Dynamics AX 2012 Lean Manufacturing
• Certified in Production and Inventory Management (CPIM)
• Certified Manufacturing Specialist (CMS)
• Certified Manager Certification (CM)
• Certified Security Supervision & Management (CSS)
• Six Sigma Black Belt
• Incident Safety Officer - Fire Suppression Certification (ISO)
• Master Project Manager (MPM)
• Project Management Professional (PMP)

6. Finally, add an manufacturing manager resume summary or objective statement

A resume summary statement consists of 1-3 sentences at the top of your manufacturing manager resume that quickly summarizes who you are and what you have to offer. The summary statement should include your job title, years of experience (if it's 3+), and an impressive accomplishment, if you have space for it.

Remember to emphasize skills and experiences that feature in the job description.

Common manufacturing manager resume skills

• Continuous Improvement
• Lean Manufacturing
• Production Schedules
• Production Supervisors
• Project Management
• Safety Program
• Customer Service
• Lean Six Sigma
• On-Time Delivery
• Process Improvement
• Quality Standards
• Direct Reports
• Production Operations
• Product Quality
• Customer Satisfaction
• Manufacturing Management
• Human Resources
• Cost Reduction
• Value Stream
• Corrective Action
• Product Line
• Production Process
• Performance Reviews
• Inventory Control
• Production Floor
• Plant Operations
• Manufacturing Support
• Cost Savings
• Quality Issues
• Production Control
• Process Control
• Capital Equipment
• Production Planning
• Additive Manufacturing

Manufacturing Manager Jobs

Links to help optimize your manufacturing manager resume.

• How To Write A Resume
• List Of Skills For Your Resume
• How To Write A Resume Summary Statement
• Action Words For Your Resume
• How To List References On Your Resume

Updated June 25, 2024

Editorial Staff

The Zippia Research Team has spent countless hours reviewing resumes, job postings, and government data to determine what goes into getting a job in each phase of life. Professional writers and data scientists comprise the Zippia Research Team.

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Manufacturing Manager Resume Examples

Writing a great manufacturing manager resume is important because it is one of the first things a potential employer will see when they are considering you for a position. It is your opportunity to make a good first impression and sell yourself as the best candidate for the job.

Create your resume Select from 7 professional resume templates

If you're looking for inspiration when it comes to drafting your own manufacturing manager resume, look no further than the samples below. These resumes will help you highlight your experience and qualifications in the most effective way possible, giving you the best chance of landing the manufacturing manager job you're after.

or download as PDF

Essential Components of a Manufacturing Manager's Resume

A Manufacturing Manager's resume is a critical document that showcases their expertise and accomplishments in the industry. It should highlight leadership skills, proficiency in manufacturing processes, project management capabilities, and a thorough understanding of safety regulations. Additionally, showcasing problem-solving acumen, strategic planning, and proficiency in manufacturing software is crucial. In the following sections, we will explore the key segments of a Manufacturing Manager's resume, their significance, and tips for making them stand out to prospective employers.

1. Contact Information

At the forefront of the resume is the contact information section. It provides potential employers with the necessary details to reach out for interviews or further discussions. Positioned prominently at the top of the resume, it should include your full name, phone number, and a professional email address. Consider creating a new email address for job applications if your current one is not professional.

While including your home address is optional, adding links to your LinkedIn profile or professional portfolio can be beneficial, provided they are up-to-date and presentable.

2. Objective Statement

The objective statement serves as a concise introduction to your resume, outlining your career goals and emphasizing the skills and experiences that qualify you for a Manufacturing Manager position. It should reflect an understanding of the job requirements and how your expertise can contribute to the company's success.

Customize this statement for each application to align with the company's objectives and demonstrate your value as a potential employee.

For example: " Seasoned Manufacturing Manager with over ten years of experience in optimizing production processes seeks to leverage expertise at XYZ Company to drive operational excellence."

Related : Top Manufacturing Manager Resume Objective Examples

3. Work Experience

The work experience section is a testament to your practical knowledge in the field. List relevant positions in reverse chronological order, detailing your job title, employer, dates of employment, and a brief description of your responsibilities and achievements.

Highlight experiences that demonstrate your proficiency in production planning, quality control, equipment maintenance, team leadership, and training. Use quantifiable accomplishments to provide concrete evidence of your capabilities.

Also, emphasize any experience with industry-specific software or machinery and significant projects or initiatives you have led.

This section should not only showcase your technical expertise but also your leadership and problem-solving abilities, painting a picture of a candidate capable of driving continuous improvement in a manufacturing environment.

4. Skills and Competencies

The Skills and Competencies section is a showcase of your ability to effectively manage manufacturing processes. It should highlight a balanced mix of technical and soft skills relevant to the role of a Manufacturing Manager.

• Technical Skills: Include knowledge of production processes, quality control, cost management, lean manufacturing, Six Sigma, and familiarity with industry-specific software or machinery.
• Leadership Skills: Demonstrate your ability to lead teams, make decisions, delegate tasks, and motivate employees.
• Problem-Solving Skills: Highlight your analytical thinking and experience in troubleshooting manufacturing issues.
• Communication Skills: Show your ability to communicate effectively with team members and across departments.
• Organizational Skills: Emphasize your time management and prioritization capabilities.
• Financial Acumen: Understanding of budgeting and cost-saving measures is crucial.
• Attention to Detail: Essential for overseeing production processes and maintaining quality standards.
• Adaptability/Flexibility: The capacity to adjust to changes in production schedules or processes is key to maintaining efficiency.

Provide specific examples or measurable outcomes where possible to illustrate the successful application of these skills in your previous roles.

Related : Manufacturing Manager Skills: Definition and Examples

5. Education and Certifications

The Education and Certifications section validates your academic and professional qualifications for the Manufacturing Manager role. Typically, a bachelor's degree in a relevant field is required, with advanced degrees or certifications providing a competitive edge.

List any pertinent certifications such as CPIM, CSCP, Lean Six Sigma, or PMP, as well as specialized training programs related to manufacturing.

Organize this section by starting with your highest level of education and following with certifications and training, including the institution, program name, and completion date.

Related : Manufacturing Manager Certifications

6. Achievements and Awards

The Achievements and Awards section distinguishes you from other candidates by highlighting your notable accomplishments and recognitions in the manufacturing industry.

Be specific when detailing your achievements and awards, explaining the context, the awarding body, and the reasons for the recognition. Include any significant contributions that resulted in efficiency improvements, cost savings, or enhanced safety records.

Focus on achievements that demonstrate leadership, problem-solving, project management, and technical proficiency in manufacturing.

By showcasing tangible accomplishments, you enable potential employers to gauge your potential impact on their operations.

7. References

The References section provides potential employers with the opportunity to learn more about your work ethic and experience from those who have worked closely with you.

Select references who are familiar with your work in manufacturing and can provide specific examples of your leadership and achievements. Always obtain their consent before listing them and ensure they are prepared to provide positive feedback.

Typically, references are not included in the resume but can be provided upon request. Prepare a separate list with their contact details and your relationship to them, such as "Former supervisor at XYZ Manufacturing."

While often overlooked, references are crucial in validating your qualifications for the Manufacturing Manager role, so choose and prepare them with care.

Related Resume Examples

• Manufacturing Operations Manager
• Manufacturing Project Manager
• Manufacturing Process Engineer
• Manufacturing Analyst
• Manufacturing Associate
• Manufacturing Engineer

Manufacturing Manager Resume Samples

A Manufacturing Manager will typically oversee the day-to-day operation of the company’s manufacturing units. The job duties include planning, coordinating and directing activities and executing other tasks that are mentioned on the Manufacturing Manager Resume – planning and determining optimal utilization of manufacturing workers and equipment; determining if new materials and machines are needed or not; coordinating activities with marketing and procurement teams; hiring and training new workers, analysing manufacturing data and identifying trends; and working with quality manager for developing and implementing corrective and preventive actions.

The job applicants should show demonstrable abilities to lead the team of workers and denote communication skills. Managerial skills are also required. Some training and experience with manufacturing tools, techniques and standards will be helpful. An Engineering degree in manufacturing technology is commonly seen on resumes.

• Resume Samples
• Manufacturing
• Manufacturing Manager

Manufacturing Manager Resume

Objective : Demonstrated leader with progressive experience in production planning, manufacturing execution, affordability and continuous improvement activities. Proven ability to recruit, develop and motivate teams with a hands-on management style. Organized and effective leader with a strong emphasis on accountability and contingency planning.

Skills : Manufacturing Operations, Project Management, Root Cause Analysis, Value Stream Mapping, Machining, Supply Chain, Six Sigma, Strategic Planning, Lean Manufacturing, Kaizen.

Description :

• Manage capital expense and setting operating budgets for Operations based on AOP.
• Analyze Dept..financial statements and determine budgets and operating standards.
• Participate in strategic planning and the execution of tactical decisions.
• Directed the organization's operational policies, objectives, and initiatives to 5 direct Supervisors and 150 hourly employee's.
• Responsible for evaluating current and proposed methods and procedures and implementing change as necessary.
• Manage the development and implementation of the near and long term operating plans which support the strategic plan.
• Continually improve utilization of current assets.
• Participate in the general management of the company operations.

Plant Manufacturing Manager Resume

Objective : Experiences in started up, research and contract manufacturing. Excellent leadership skills along with great process implementation, BOM structures and training curriculum. Expertise in building up and setting up R&D, Operation, and MFG labs. Experience with board and system bring up, along with schematics and diagrams.

Skills : Good Documentation Practices, Good Manufacturing Practices, Blood Borne Pathogen, Integra Project Management, ISO 13485 Integra Certification, FDA 21 CFR Part 807 & 820 Integra Certification, Integra QSR, GD&T, Microsoft Office, Oracle r11 & r12, Agile, SolidWorks, MiniTab, StatGraphics, German.

• Build and set up manufacturing area, implemented manufacturing processes.
• Work closely with sale team for on time shipment.
• Responsible for product testing, debug, quality and logistic, ensure to deliver the best quality products to customer.
• Work with contract manufacturing to build the best quality product and on time delivery.
• Work with vendors and suppliers for getting great quality materials with lowest cost.
• Review and manage cost reduction on every build.
• Provide training for team member and contract manufacturing.

Assembly Plant Manufacturing Manager Resume

Summary : Responsible for attainment of operational, quality and functional goals as defined by the plant management, including execution of ISO standards Promote Health, Safety and Environmental programs and practices.

Skills : Manufacturing, Operations Management, ISO-9000, Process Improvements, Process development, Lean Manufacturing, Continuous Improvement, Supply Chain Management, Kaizen, Quality Management, Environmental Management.

• Managed all aspects of repair parts production, quality control, production control, and work loss compliance of 6 salaried and 45 - 60 hourly employees.
• Managed budget and cost reduction projects in labor and materials.
• Managed maintenance for facility and machinery.
• Established and maintained performance metrics for labor standards.
• Accountable for loss prevention projects with insurance provider.
• Worked on team to create attendance policy, drug policy and co-authored business plan for facility safety.
• Facilitated ongoing transfer of out of current production repair parts from all Lennox divisions.
• Set labor standards on all work and enter routings in SAP.

Manufacturing Manager Lead Resume

Summary : Seeking a management career where I can build and inspire a team by projecting leadership skills, knowledge and ethical principles with opportunity for advancement while proving to be an accountable asset to the organization.

Skills : Microsoft Office, MRP/ERP systems.

• Coordinate fabrication of jobs, machining electrical panel build and field wiring, pneumatic and hydraulic build personnel to assure all internal and external milestone dates were achieved where numerous jobs were involved.
• Communicate with Engineering Manager on all "as built" changes for approvals.
• Follow up and communicate with various machine and fabrication shops to insure build dates were met.
• Communicate with accounting and purchasing department heads to achieve on time Customer delivery dates while keeping internal cash flow in mind.
• Interviewing and hiring qualified personnel.
• Review and evaluate employee performance every six months.
• Compile a Performance Planner for each employee to continually improve the employee as well as the company.
• Conduct verbal and written performance reminders when needed.

Manufacturing Manager II Resume

Summary : Extensive background in manufacturing operations, with hands-on production supervisory and management responsibilities in fast-paced environments;

Skills : Constant Achiever And Results Oriented; Take Personal.

• Responsible for establishment of efficient, reliable and profitable manufacturing processes throughout the manufacturing area.
• Achieve optimum employee levels with least amount of overhead, overtime and raw material costs to meet annual budgetary plan.
• Identify, recommend and implement changes to improve productivity and quality, while reducing cost and scrap.
• Direct the establishment, implementation and maintenance of production standards and continuous improvement processes.
• Maximize capacity utilization using techniques such as Engineering Metrics and Statistics' tools.
• Coordinates as change-agent all the required support from the different areas as maintenance, product care, industrial engineering, quality, materials, FG warehouse, human resources, etc.
• Mentor & coach for different department associates.

National Manufacturing Manager Resume

Summary : Project/Cost Management team member with expertise in building customer and stakeholder relationships. Experience managing multiple projects across platforms. Perform active Earned Value Analysis in all phases of projects. Extensive experience in manufacturing planning & scheduling, materials, procurement, and warehouse management. Background in leading Lean Manufacturing/Office, Safety programs, and costing. MBA. PMP Certification, Member: PMI Baltimore Chapter, APICS Balto Chapter.

Skills : Baan ERP Software, SAP Experience.

• Manage manufacturing, procurement, planning, inventory, logistics and facilities functions.
• Build machine shop staff from one to three shifts to support a 75% increase in large machine business.
• Revamp existing VMI programs for a savings of $80K annually.
• Team with Engineering group to standardize major components at intermediate levels for custom machinery.
• Creative use of subcontracting to manage peaks in shop demand.
• Develop supplier stocking program to support company goal of reducing overall machine delivery lead time as a competitive market advantage.
• Collaborate with a major component supplier to reduce lead time from 13 to 6 weeks.

Manufacturing Manager/Technical Lead Resume

Summary : Dedicated, goal-oriented professional with years of progressive management experience. Solid business background with extensive knowledge in production planning and supply chain. Dynamic team leader with a strong interest in pursuing challenging opportunities. Experienced troubleshooter capable of identifying potential problems and implementing permanent corrective solutions.

Skills : Manufacturing, Planning Skills.

• Supervise 6 direct departmental reports and 250 indirect.
• Launched manufacturing programs for new products based on customers specifications.
• Implemented cost improvement initiatives to reduce raw material consumption, combine processes and increased productivity.
• Expanded the TPM program for manufacturing equipment with maintenance and production staff.
• Successfully organized closure of plant in Western, NC and managed the consolidation within the Farmville, NC plant while maintaining timely shipments to the customers.
• Planned and executed a visual management system for inventory flows at each workstation in the production area.
• Core team member to implement QS9000 at the Farmville Facility.

Manufacturing Manager III Resume

Summary : Manufacturing Manager is responsible for manufacturing activities. This includes managing the manufacturing organization and equipment, staffing, production and inventory control, quality assurance, and financial management.

Skills : Plant Management, 5S, Lean Manufacturing, Process Improvement, Operations Management, Product Development, Budget Management, Six Sigma Green Belt, Leadership Development, Continuous Improvement.

• Promoted to Manufacturing Fab Manager of 190,000 square foot 300mm wafer fabrication facility.
• Selected to improve morale, build leadership team, decrease turn-over, and increase effective utilization.
• Created vision and strategy for manufacturing and engineering teams migrating automation utilization state of 77% to 90%.
• Created advanced job grade strategy for non-exempt manufacturing and engineering teams.
• Projected savings approximately $500K per year.
• Built effective leadership team through talent acquisition, establishing professional development objectives, mentoring/coaching managers and supervisors, and providing systems/report training.
• Led effort standardizing training strategy across US based factories.
• Established maximum level of flexibility between all US based wafer fabrication and test facilities.

Manufacturing Manager/Unit Manager Resume

Summary : PP Proactive Manufacturing Manager with extensive experience in multiple manufacturing industries. Proficient at scheduling, production planning, purchasing, maintenance and facilities management. Experience with developing and training personnel in safety standards. Core competencies and strengths are: Problem-solving Team building Negotiations Push vs. Pull Production OSHA & Production Training Inventory Control Service Contracts Operations Warehouse and Production Flow.

Skills : Manufacturing Operations Management, Lean Manufacturing, Value Stream Mapping; AS400; SAP; MRP, Union/Non-Union workforce relations, Proven Cost & Profit Results, OEE systems creator and trainer.

• Led a team to evaluate and construct a new facility.
• Set up production line to create efficient product flow.
• Developed and maintained maintenance schedule to minimize equipment down time.
• Facilitated cross training on equipment of personnel to strengthen shop capabilities.
• Trained personnel to maintain inventory, which led to reduction in material costs.
• Trained personnel in forklift safety, which reduced cost by not paying an outside vendor.
• Negotiated price and shipping costs to reduce inventory costs.
• Developed production schedule to deliver quality, on-time product.

Manufacturing Manager I Resume

Headline : Extensive background in the machine tool industry. Experienced manufacturing management with a strong background in machine tool assembly, Manufacturing, and service with over 10 years of direct supervision. Driven account manager successful at expanding network connections and introducing products for sales. Highly experienced with machine tool spindles and linear actuation components.

Skills : Microsoft, Management, Sales, Machine Tools.

• Included management and operation of machine shop, CNC programming, spindle assembly, welding and various others.
• Management of maintenance and sub-assembly consisting of 35 skilled trades employees.
• Hired and managed staff, overseeing any personnel grievances.
• Actively suggested operational improvements to enhance quality, improve production times and reduce costs.
• Developed production tracking and quality control systems, analyzing production, quality control, maintenance and other operational reports, to detect production problems.
• Monitored the production processes and adjusted schedules.
• Monitored and adjusted production processes or equipment for quality and productivity.
• Worked with managers to implement the company's policies and goals.

Senior Manufacturing Manager Resume

Summary : Achievement-oriented individual with professional and manufacturing leadership experience. I create excellent cross functional teams by providing purpose-driven leadership, clear direction and positive motivation. I am proficient at lean manufacturing, where I have established techniques for improving quality, boosting on-time delivery and reducing costs. I have demonstrated strength in root cause analysis, excellent oral and written communication skills, and expertise with organizational management.

Skills : ISO/TS 16949 Internal Auditor, Communication Skills.

• Managed up to five separate teams of highly specialized technicians, more than 50 total technicians.
• Performed performance evaluations and pay program implementation for manufacturing technicians.
• Decreased necessary floor space by 40% by implementing 5S schedules and audits.
• Reduced common tooling by 40% by creating a self-serve tool crib.
• Decreased man hours for a complex assembly by 30% over two years by improving flow of parts, processes and reducing number of critical moves.
• Reduced Cost of Poor Quality from 2% to 0.7% of sales by implementing Root Cause Corrective Action (RCCA) processes.
• Reduced overtime 10% each year for three consecutive years by developing standard work, training and organized product flow.
• Assigned individuals and teams to programs as needed to complete on schedule and within budget.

Summary : Professional with over 35 years of experience and a diverse background in the following areas: Manufacturing Management Project Management/Leadership Production Operations/Operational Support Inventory and Safety Management Communications Working in a fact paced environment Customer Service Employment Activities Building Management Bookkeeping.

Skills : Computer: Microsoft Word, Excel, Outlook and Project, MACOLA ERP System and Internet browsers; Microsoft, Netscape, etc. Technical: Lean Methodologies within FDA/ISO regulated manufacturing environment.

• Managed and participated with the production of discrete wires, cables and harnesses.
• Operated production assembly machines and material handling equipment (forklifts and pallet trucks).
• Participated as member of senior management team.
• Ensured operations adhered to production schedules Responsible for quality standards of electronic assemblies Ensured all areas of company adhered to safety regulations.
• Managed and prioritized projects based on production requirements and deadlines.
• Assigned resources to meet production requirements.
• Planned, monitored and tracked production output and quality.
• Delivered products on time while achieving high quality standards.

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7 Manufacturing Resume Examples Built to Work in 2024

Manufacturing resume.

• Manufacturing Resumes by Experience
• Manufacturing Resumes by Type
• Write Your Manufacturing Resume

Tons of different components go into manufacturing a product, and you’re ready to handle the job. You could do anything from placing parts in the production line to mentoring new workers on your optimized strategy for improving work environments and ROIs.

But how do you show your packaging prowess or attentive eye on shipments in a resume? What do recruiters really want from you to confirm your excellent fit?

We know you’re already working hard, but don’t sweat. We’ve been helping skilled professionals in manufacturing for years. Try our manufacturing resume examples and handy cover letter writing tips to help launch your career.

or download as PDF

Why this resume works

• Here’s how: Make your manufacturing resume shine with your progress in your career. Even being a general worker is a good start as long as you can highlight that you’ve assisted in production output and lowered misplacement incidents.

Manufacturing Coordinator Resume

• Go full throttle on processes you’ve expedited using automation tools. Remember to use numbers as well. They’ll display how much of an impact your contribution has made. For example, check how Cordelia states that they used automated workflows to reduce manual work and errors by 18%.

Manufacturing Supervisor Resume

• Any past role in an organization like Kellogg’s is a great addition to your manufacturing supervisor resume. You can keep on adding more great names such as BorgWarner Inc. to gain an upper hand over the other candidates, especially if you’ve got more industry-specific work experience such as automobiles.

Manufacturing Manager Resume

• Having points such as minimizing the average time to complete key production stages by 13% at the main facility in your manufacturing manager resume is a great way to let your employer know that you’re well-equipped to take on this role.

Manufacturing Operator Resume

• These tools show your to-be employer that you’re proficient in handling quality audit checks and reducing product defects and can easily handle manufacturing schedules to streamline the overall supply chain.

Manufacturing Engineer Resume

• Mentioning tools like PLC or CATIA will be more than enough for your expertise in process control and designing. You can even flex your knowledge of statistics by citing key methods such as SPC.

Manufacturing Technician Resume

• You can then move forward with your more recent job roles and go over your responsibilities in handling manufacturing strategies and quality control tools such as InfinityQS ProFicient. Include a couple more such tools that you’re good with and your manufacturing technician resume will be good to go!

Related resume examples

• Production Manager
• Production Assistant
• Product Manager
• Maintenance Worker

Build Your Manufacturing Resume For the Job Description

You know well that there are tons of subsets of the manufacturing industry! So, pay attention to what skills each job description actually asks for. Are they seeking skills more like what you learned while pursuing your engineering degree? Or do they need a manager with an excellent work ethic to keep the production line moving?

Review the job description for hints on how you can make your resume into exactly what it needs to be. Where do your job skills overlap with their values? We also recommend browsing the organization’s website to look for any mission statements that hint towards the abilities they value most—and which you happen to have!

Need some starter ideas?

15 popular manufacturing skills

• MasterControl
• InfityQS ProFicient
• Assembly Line
• Visual Inspection
• Quality Assurance

Your manufacturing work experience bullet points

Now, while the ability to convey and follow instructions down to the letter is crucial as a manufacturer, you don’t want to just echo the job requirements. Don’t say you can perform a specialized task if you can show it with experience!

Substantiate your bullet points with quantifiable data, and use metrics that demonstrate problem-solving abilities that will benefit the organization. To really make the recruiter look twice at your experience section, use active verbs and language to display your enthusiasm for the job.

• Decreased production times demonstrate your quick thinking and efficiency
• Increased ROIs show how your hard work and strategies pay off in dollars
• Improved material savings exemplify your ability to negotiate contracts with suppliers
• Reduced turnover rates spotlight your ability to maintain a productive, positive workplace

See what we mean?

• Planned a preventative maintenance overhaul with Fiix, decreasing equipment breakdowns by 42% across high-priority assets
• Developed a lean manufacturing strategy that decreased package handling time by 1.6 hours, enabling the fulfillment of 278 extra orders per day
• Revamped 3M’s audit preparation process through DocuWare, decreasing the time spent on audit preparation by 1.9 hours
• Leveraged 5 Whys Analysis to resolve a recurring defect for Stanley Black & Decker’s flagship products, shrinking rework by 22% and saving approximately $16,741 in annual output
• Updated supplier deliverables and performance metrics into MasterControl, cutting supplier-related defects by 33.8%

9 active verbs to start your manufacturing work experience bullet points

• Strategized

3 Tips for Writing a Manufacturing Resume Without Much Experience

• If you aren’t sure at first glance which of our resume templates to pick, try several on for size! When you have limited work experience and need to strengthen your qualifications with other sections, use a layout with side columns to highlight them.
• If you’ve ever had any internships that relate to manufacturing, inventory, project management, or the many other facets of manufacturing, add ’em! Experience doesn’t have to be paid in order to teach you about your job role and make you a desirable candidate.
• You can also bolster your readiness for your next role in manufacturing with academic awards demonstrating relevant, desirable traits (think stuff like resilience, adaptability, and a strong work ethic).

3 Tips for Writing a Manufacturing Resume if You Have Some Experience

• Consider a resume summary if you have plenty of experience but aren’t sure how to set your resume off as one appealing, cohesive piece! You can provide a quick overview of what’s led you to apply for the role and establish a connection with the company via mutual values.
• You’re a pro at this manufacturing stuff by now! You don’t need to list entry-level jobs or previous roles in other fields of work. Stick with just three to four jobs that best exemplify your alignment with your current goal.
• The idea above also applies to your qualifying degree(s). If you’re operating at a higher-up position in your industry, you don’t need to call upon education or academic accomplishments that aren’t as current as they could be.

Stick with a one-page summary , please! Recruiters don’t have much time to spend skimming your resume, so write as concisely as you can while preserving the key details. Tailor these details to what the job description emphasizes so you’re making the most of your page space.

Absolutely! If you have anything like a Certified Production Technician (CPT) or Project Management Professional (PMP) certification, list it. You can even give them their own section if you feel like it works!

Your metrics should strengthen the qualities most clearly required by the job description . Your data should also reinforce your strongest impact point from your experience instead of referring to something random like a headcount.

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General Manager Resume Samples

The guide to resume tailoring.

Guide the recruiter to the conclusion that you are the best candidate for the general manager job. It’s actually very simple. Tailor your resume by picking relevant responsibilities from the examples below and then add your accomplishments. This way, you can position yourself in the best way to get hired.

Craft your perfect resume by picking job responsibilities written by professional recruiters

Pick from the thousands of curated job responsibilities used by the leading companies, tailor your resume & cover letter with wording that best fits for each job you apply.

Create a Resume in Minutes with Professional Resume Templates

• Provide daily support to General Manager, which includes but is not limited to
• Develop venue templates for PowerPoint presentations, proposals, etc., in order to create distinct look for all outgoing venue correspondence
• Develop office systems, including venue accounting, on-boarding process for new employees, lost & found, charity donations, phone tree, IT-related systems
• Field general inquiries and re-direct to the General Manager
• Provide support to Finance team by submitting final finance reports for shows, creating all show files and submitting venue invoices
• Assist with comprehensive venue internship program
• Assist with venue projects when necessary
• Manages Grow Perform Succeed (GPS) and effectively develop management team through performance development process
• Provide strategic direction to managers related to the identification and support of under-performing salons to ensure improvement plans are created and used
• Providing leadership by making hiring and pay decisions, developing performance plans, directing work, coaching staff and evaluating performance
• Provides strategic direction to managers related to the identification and support of under-performing salons to ensure improvement plans are created and used
• Demonstrate effective management, leadership, coaching and development of the Property Manager, Assistant Property Manager, and Tenant Services Administrator
• Providing coaching, training and development of Assistant Managers, Shift Leaders and Crew members
• Work closely with the Operations Manager and the Management team to ensure the highest operation standards and product development
• General responsibility: costing/pricing of menus, development of new items, analysis of product and sales, inventory, ordering, payroll, closing duties, safe counts/maintenance, working with Maintenance dept on projects and priorities, close work with other departments and within outlet. Floor Supervision during peak times, coordination with other departments (Lift Maintenance, Operations, mountain Operations, ticket sales, conference services, etc) to ensure a smooth operation
• Assist CAS in the development of written policies and procedures for tenant rent collections and extension of credit terms to tenants within client parameters. Participates in second level collection discussions and writes default letters consistent with obligations and rights within the Lease. Reviews account aging reports to ascertain status of collections and balances outstanding and to evaluate effectiveness of current collection policies and procedures. With approval from the client, submits tenant accounts to attorney or agency for collection. Assists with eviction of tenants in compliance with court order and directions from specified attorney and client
• Meet regularly with local government officials (County Executive, Mayor, City Manager, Police Chief, Fire Official, Economic Development, Planning/Zoning Dept, and Emergency Management)
• ServSafe Manager Certification
• Develop key relationships with local officials and organizational heads to create a consistent resource of new, timely local market information
• Manage capital projects and oversee tenant construction
• Develops, gains consensus for, and implements the Management Plan for assigned assets
• MBA or additional directly related educational experience; including a strong track record of ongoing professional development or industry leadership
• Working knowledge and technical proficiency with warehouse management systems (i.e., Manhattan, High Jump) and legacy platforms; experience leading WMS updates or conversions is highly desired
• Strong analytical, problem-solving and project management skills
• Ability to analyze data to drive results
• Strong computer skills
• Strong written, verbal and presentation skills
• Ability to interact cooperatively and work as a team towards a common goal
• Excellent time management skills
• Demonstrated proficiency in advanced MS Office (Word, Excel, PowerPoint) skills
• Comprehensive knowledge from operations, processes and business implications

15 General Manager resume templates

Read our complete resume writing guides

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• Provide leadership and technical oversight, development and consultation to the Resort F&B/Merchandise Department leaders
• Holistic focus on the Resort Guest experience with the keen ability to leverage innovative ideas and great stories as the foundation for successful experiences driving both Guest satisfaction and business/financial value
• Proactive focus on anticipating diverse needs of our Global consumers and ability to translate these needs into highly relevant and meaningful Guest experiences
• Awareness of market trends and ability to create new products and experiences to exceed guest expectations at our deluxe, moderate and value resorts
• Engagement in all master planning discussions of resorts to integrate F&B/Merchandise, in partnership with the Line of Business (LOB)
• Menu development for resorts by tier of service
• Quality Assurance process execution and Product Quality; partner with Product Strategy Team to implement standards/drive execution
• Connect Resorts F&B & Merchandise Operations team to best practices and ensure accountability
• Serve as the Critical interface/liaison between Resort GMs and the Operations Integration / LOB organization to ensure full integration
• Talent Succession Planning and Development for all salaried roles in partnership with Resort GMs, Parks F&B and Merchandise GMs
• Lead the Resort Executive Chef
• Focus on Cost optimization, Cost of Sales, Workload prioritization, Procurement efficiencies
• Liaison for Catering LOB to ensure effective partnership
• Partner with LOB to support the 5 year beverage and lounge strategy to create destination locations
• Collaborate on long term plan in conjunction with Asset Refresh Strategy
• Represent Resorts in all key work groups / forums such as: My Magic Plus - F&B and Merchandise planning, rollout, and sustainment
• Minimum of 10 years of progressive food and beverage leadership experience preferablyin a resort environment
• Proven experience leading food safety and health partner initiatives
• Demonstrated ability to integrate global initiatives and thinking into the daily operation
• Demonstrated ability to think conceptually and creatively
• Demonstrated ability to influence at multiple levels in the organization
• Proven communication skills and ability to establish relationships and collaborate with a diverse set of internal and external clients and stakeholders
• Demonstrated passion and commitment to diversity and inclusion including inviting diverse perspectives, fostering an inclusive work environment and supporting workforce diversity
• Possess unquestioned ethics and integrity
• Proven ability to benchmark both internally and externally to achieve best practices
• Food and beverage concept development experience
• Entrepreneurial approach

Gcg-cpc General Manager Resume Examples & Samples

• Reporting to the Senior Branch Manager, you and your team will be charged with acquiring banking and investment relationships for a targeted group of affluent customers and retaining the current client base through proactive, innovative sales behaviors, and exceptional customer service
• Provide sales leadership to a team of RMs to exceed financial plan numbers and net promoter score targets
• Ensure that the unit operates in a manner that delivers superior Citigold Private Client experience
• Develop, motivate and empower team members to fully realize their potential and to maximize sales opportunities for the bank
• Responsible for business development of our affluent individuals to create new investment and trust management opportunities
• Establish and develop strong partnerships with SME, commercial banking and affluent card base, and other businesses to develop new client relationships
• At least 10 years of direct management responsibilities over a team of sales staff
• Good in-depth knowledge of financial products and services
• Comprehensive knowledge of policies and procedures to ensure the maintenance of operational controls that exceed audit standards
• Hands-on knowledge of branch and AML functions
• Preferably obtained all CMFAS industry certifications
• Superior sales management skills
• Strong people management skills, coaching skills, and problem solving skills
• Strong team building, interpersonal, and communication (written & verbal) skills
• Facilitates proper communication and organization in the venue, as well as to and from Home Office
• Provides overall leadership and support for all staff and management by creating the appropriate culture and character of the venue through his/her own personal and professional conduct
• Reviews all special events contracts for profitability and feasibility for execution; ensures that all special events are executed to Live Nation Standards
• Participate in developing long and short term plans for revenue growth and cost control measures
• Ensure systems and processes are in place for all cost controls/inventories
• Develops new revenue streams including programming, F&B promotions, talent, and retail
• Must have extensive background in event sales and promotion
• Requires excellent communication skills, both verbally and written

General Manager Austin Amphitheater Resume Examples & Samples

• Identify what acts should be secured, working with Live Nation and others to ensure a robust and profitable concert season (25-35 acts per year)
• Collaborate with Marketing, Sales, and Sponsorship to create innovative offerings that drive incremental revenue growth, fan and partner engagement, profitably
• Leverage technology and innovation to optimize the entertainment experience
• Work with Marketing to drive maximum engagement strategies that translates into breakthrough revenue growth through trial, repeat and loyalty
• Manage overall expenses of concerts to maximize profits while protecting the experience. Work with Finance/Accounting to assess buy versus rent opportunities in the operations as well as on each concert
• Develop strong relationships with partners and various radio stations, agents and managers to maximize impact
• Identify and secure talent (Buy/Promote) to support major events and festivals throughout the year, including Formula 1, X Games, and other major motorsports events and festivals hosted at and/or owned by COTA
• Oversee food & beverage and merchandise performance and strategies (points of sale, caps, variety) and work with consumer ops to maximize
• Establish and maintain high standards of customer service for staff and vendors
• Hire, train and schedule full and part-time employees
• Work closely with promoters and operations and provide direction on standards and compliance
• Coordinate and facilitate event set-up with operations and other areas with COTA
• Perform and execute successful settlement of events
• Oversee day of event activities and matters
• Oversee the development of an annual Capital Expenditure planning/request process, including the bidding and compiling of estimated pricing for suggested projects.Cap Ex planning should focus on both short-term and long-term impact projects, the scope of which may be revenue-generating or maintenance/operationally-based projects
• Ensure that employees performance is monitored and reviewed accordingly
• Management of employee attendance records, for all employees
• Any other reasonable duties as required by the executive management

Club & Theater Venue General Manager Resume Examples & Samples

• Fosters and maintains community and partner relations that will further the interests of the company and venue
• Creates very positive guest relations/experiences in a manner that portrays an energetic, sympathetic image of the venue
• Maintain all company standards, guidelines, policies and procedures as outlined in training and training materials
• Supervises the continued development of new service techniques towards maximum guest satisfaction, improving per person spending at minimum operating costs

Assistant to the General Manager Resume Examples & Samples

• Schedule and calendar upkeep
• Office ops schedule upkeep
• Prepare General Manager for specialized meetings and industry functions
• Monthly expenses
• Compiling venue finances for weekly profit and loss reports
• Research and distribute monthly local crime reports
• Research projects (yearly business plan, annual report, customer service presentation, sponsorship and donations binder, court cases related to venue, etc.)
• Process ticket request forms
• Provide general office upkeep, which includes but is not limited to
• Order and refresh office supplies
• Receive/sign for UPS/Fed-Ex deliveries
• Prep spaces for meetings
• Organize charitable efforts and providing support on venue rentals
• Develop office systems, including venue accounting, on-boarding process for new employees, lost & found, charity donations, phone tree, IT-related systems
• Develop manual on office SOPs
• Assist and support venue staff in any of their job functions, as needed
• Complete other duties as assigned
• Strong verbal / written communication, phone etiquette, computers (Microsoft Word, Excel, Access and PowerPoint) or similar programs
• Ability to provide leadership, engage in positive interaction with staff and guests, prioritize, organize, motivate staff, problem solve, delegate, follow-up, communicate and diffuse possibly volatile situations with tact
• Ability to work flexible hours, including nights, weekends, and holidays
• High school diploma required; college degree preferred

Helmut Lang-general Manager Resume Examples & Samples

• High School Diploma required, College Degree preferred
• Dynamic interpersonal and communications skills both verbal and written
• Solid independent work ethic, exceptional time management skills, and high level of ownership

General Manager / Wvec Resume Examples & Samples

• Leading the digital future of news and information
• Bachelor’s degree in Broadcast or related field with a proven track record of performance
• A proven track record of successfully performing in a senior management position for a minimum of 7 years
• Run the day-to-day operations of the ABL franchise with paid employees and volunteers as well as with the coaching staff
• Manage all franchise revenue and expenses, including tickets sales, sponsorships, food/beverage, merchandising, stadium and other events
• Establish an annual business plan and develop additional revenue streams to support the franchise
• Develop and implement a rolling three-year sponsorship and marketing strategy
• Build the organization by recruiting, training and motivating volunteers, part-time, seasonal and other staff and by integrating operations closely with the State Baseball Association
• Manage the ABL franchise’s relationship with the State Baseball Association, the baseball fraternity and government authorities
• Work with the State Baseball Association to establish a Venue Development Strategy, including facility upgrades, as well as a long-term venue plan
• Contribute to the overall success of the ABL through involvement and contribution to the ABL General Manager Network
• Performs related duties as required
• Bachelor’s Degree and 3 to 5 years relevant general management experience or an equivalent combination of education and experience
• Prior experience in developing and managing operating budgets
• Strong sales instincts and skills and demonstrated success in the areas of gaining and servicing sponsorships, ticket sales (season, group, individual) and game day / event operations
• Marketing and Public Relations experience
• Superior communication skills and exceptional customer service skills
• Proven organizational management and time management skills
• Demonstrated proficiency with information technology
• Start-up experience a plus
• Demonstrated ability to motivate and lead teams to deliver results
• Demonstrated ability to assess and develop talent
• Excellent communication skills and proven ability to effectively communicate with all levels of leaders in the organization
• Ability to lift 30 lbs
• Maneuver effectively around sales floor, stock room and office
• Travel between stores and outside the state, if necessary
• Open availability to meet the needs of the business, including evening and weekend shifts

Unassigned General Manager Resume Examples & Samples

• 3-5 years of retail management experience
• Demonstrated ability to deliver results through motivation, inspiration and accountability
• Has a solid understanding of the business, and a drive to apply knowledge to grow the business

Divisional General Manager Resume Examples & Samples

• Lead category and gender complexity in multiple distribution points (e.g. MC, Rack)
• Division's complexity and strategic goals and initiatives including Brand Management, Creative, Supply Chain, Finance and Planning
• Responsible for overall divisional performance as defined by the divisional strategy and business unit strategic intent
• Define performance metrics for evaluating department and staff efficiency
• Coach team through performance feedback, goal-setting and development plans
• Partner and collaborate with key leadership and teams to ensure alignment on priorities and direction (e.g. NMG, Rack, Logistics, IT)
• Ensure alignment with the customer and business growth goals while maintaining the strategic goals of each brand within their divisional portfolio - function as a "brand builder"
• Bachelor's degree in related field or equivalent work experience
• Extensive Nordstrom or other comparative retail/merchandising leadership experience
• Demonstrated understanding of retail and the service environment of Nordstrom
• Proven track record in developing a successful brand and private label, wholesale or vertical retail
• Knowledge of fashion and commercial trends; is able to interpret such trends to satisfy customer preferences
• Strong strategic planning abilities and critical thinking skills
• Proficiency in MS Office suite
• Preferred working knowledge of product creation systems (e.g. PLM)
• Forecasts staffing needs accurately based on available information and schedules associates accordingly. Appropriately adjusts staffing levels up or down to meet the business
• Leads OD business partnerships and co-planning
• Follows all company policy and procedures to ensure safety and security of the business
• Demonstrates sound judgment in anticipating challenges, problem solving, and seeking the right resources to resolve issues. Reports all appropriate information to Regional Management
• Sound judgment
• Knowledge of current optical theory and merchandise
• State licensure preferred (where applicable)
• Equal Opportunity Employer
• Creates and oversees implementation of action plans to improve key performance indicators to maximize business opportunities
• Assesses the effectiveness of the management staff by providing the appropriate level of performance feedback
• Evaluates store sales and payroll goals on a daily basis using key business reports and payroll tools
• Directs brand appropriate strategic merchandising to maximize sales
• Drives brand loyalty by leading an outstanding internal and external customer experience
• Hires, trains, develops and supervises Center of Excellence Managers and Supervisors
• Develops hiring plans for both Centers of Excellence
• Coaches leadership team members
• Accountable for focal process for all store employees
• Creates development and training plans for direct reports
• Ensures recruitment from a diverse applicant pool
• Develops succession plans to ensure career paths for all employees
• Leads and inspires customer centric culture by recognizing and rewarding team
• Conducts weekly visual merchandising walk-throughs with key staff members
• Creates shortage action plan in partnership with the management team to minimize loss and achieve shrinkage goal
• Ensures community involvement to drive brand awareness and loyalty
• Effective interpersonal and communication skills with all levels of Headquarters and field management
• Strong computer skills; proficient in Excel and Word
• Minimum 5 years retail experience preferred
• Ability to travel, including overnight as required

Flagship General Manager Resume Examples & Samples

• Subscribe to the highest customer service standards, and provide a personal example for the team of a true retail professional at all times
• Understand Orvis policy and procedures, adhere to them, and ensure compliance by the team
• Be an ambassador of the brand and instill the Orvis Vision, Mission, Core Values, and Culture in the entire team
• Communicate the Orvis brand and its lifestyle through creative and effective presentations, maintain visual standards, emphasize key product/corporate directed messages, and maximize sell-thru by product placement and signage
• Ensure financial goals are achieved
• Recruit, interview, hire, develop, coach, and train store associates to deliver sales and customer service objectives; as well as build a functional talent pool
• Lead, coach, train, and manage by example; with grace of authority, embracing and adapting to change, and maintaining respect, dignity, and compassion at all times
• Communicate expectations and effectively evaluates store and staff performance and objectives
• Help coordinate community outreach events, marketing, and public relations with our Home Office
• Perform all other assigned operational duties
• Minimum of three years store management experience
• Excellent retail business acumen including selling skills, visual presentation, and sales analysis
• Strong background in payroll planning and scheduling
• Flexibility in personal time commitments to do what is necessary based on the needs of the business and the development of themselves and the team through continued Orvis training and cultural education
• Up-to-date computer skills with the aptitude to learn and utilize business programs and the ability to teach these programs to the team
• Physical strength to reach, move, and handle merchandise in high and low areas, and the stamina to execute floor sets
• Ability to receive and process large shipments of merchandise daily as well as implement and oversee the efficient organization of inventory flow
• Specialty retail experience
• Appreciation for the outdoors
• Minimum of 5 years of head of store or multi-manager experience
• Experience managing $20 million store volume
• Commission based sales experience
• Luxury or contemporary experience preferred
• Multi-brand sales experience preferred
• Passion for fashion trends and specialty retail environments
• Strong styling eye and personal taste level
• Strong business acumen and corporate exposure
• Effective interpersonal and communication skills with store team, customers and all levels of corporate and field management
• Identify and maximize revenue drivers while optimizing the overall guest and artist experience
• Collaborate with Marketing, Premium Seat Sales, and Sponsorship to create innovative offerings that drive incremental revenue growth, fan and partner engagement, and profitability
• Manage overall expenses of concerts to maximize profits while protecting the guest and artist experience
• Oversee food and beverage and merchandise performance and strategies (point of sale ratio, variety, etc)
• Hires, trains and schedules full and part-time employees, and work closely with all subcontractors and/or third-party vendors
• Promote and establish "rental" events in the venue
• Works closely with Live Nation promoters and operations and provides direction on standards and compliance
• Coordinates and facilitates event set-up with operations
• Performs and executes successful settlement of events, as needed
• Performs and executes timely Flash Reports after events, as needed
• Forecasts in ROME, operational and production expenses, as well as ancillary revenue streams
• Coordinates day of event activities and matters
• Excellent working knowledge of Health & Safety
• Implements and complies with the companies' audit procedures
• Ensures that employees performance is monitored and reviewed accordingly
• Work closely with key civic governmental departments, as well as interaction with the community in general
• This position will have management responsibility over direct staff as well as 3rd party vendors
• Makes cold calls to develop new business prospects
• Makes service calls on existing clients to achieve customer satisfaction and develop new business opportunities
• Obtains artwork from the clients
• Oversees the production and placement of the advertising copy
• Fulfills the completion notification process for existing and new clients
• Provides continuous service throughout the campaign in order to achieve renewal business
• Responsible for approving all sales contracts
• Responsible for providing accurate weekly pacing reports
• Manage workforce with a focus on diversity/affirmative action/EEO results
• Enforce policies and procedures to maintain audit compliance
• Cooperate with company-wide initiatives
• Provides leadership and directs the efforts of all CBS Outdoor personnel in the market
• Supports and exhibits behavior consistent with the sales and service philosophy of CBS Outdoor LLC
• Acts with diplomacy as a representative of CBS Outdoor LLC. and the Sales Department
• Must have previous management experience
• Must be a self-starter who likes challenges and is willing to work hard
• Must be professional in appearance and manner and be multi-task oriented and be able to communicate clearly, comprehensively and with complete personal and professional integrity
• Must show proof of automobile insurance with $100,000/$300,000 policy limits
• Passionate about: apparel trends, specialty retail environments, people - customers and team
• Demonstrates the following: training, sales generation, leadership, authentic customer service, conflict management, resolution, business acumen, time management, planning, priority setting, ability to coach, provide feedback, excellent verbal and written communication, and computer proficiency
• Ability to: develop others, think creatively, embrace and lead change, and deal with ambiguity
• Ability to effectively communicate with customers and store personnel
• Ability to maneuver around sales floor, stock room, work with/around cleaning chemicals and lift and carry 50 lbs
• Ability to work a flexible schedule to meet the needs of the business, including evening, overnight and weekend shifts
• Opens and closes the store in accordance with company standards
• Transition & Business Development
• Process Excellence
• Risk management and governance
• Talent management
• Communications and marketing
• Brand building and external representation
• University Degree qualified with a distinguished academic record
• MBA and/or Chartered Accountancy qualification a distinct advantage
• Six Sigma, CMM or other similar certification an advantage
• High standard of fluency in spoken and written business English
• Travel to main UBS locations; periodic travel to other locations for external liaison, promoting the UBS brand

President & General Manager Wnbc Resume Examples & Samples

• Lead a fully functioning broadcast TV station, comprised of News, Sales, Promotions, Technology and other support functions
• Design and deliver a competitive ratings and revenue growth strategy in the marketplace which leverages the best of the core business and optimizes opportunities across new media platforms
• Manage station P&L to meet challenging goals for Revenue, Cost, Quality & Growth
• Manage an operational team of > 230 employees across a diverse spectrum of professions and specialties
• Establish close partnerships with customers, advertisers, sister station - WNJU and content suppliers
• Build & maintain a strong relationship with key stakeholders in the local community
• Part of a broad leadership team with growth agenda across the US Media market
• Identify opportunities to grow multi-platform content and distribution capabilities
• 15 years leadership experience required
• General Manager in a large market TV station experience required
• Operational leadership experience
• Interested candidates must submit a resume/CV through nbcunicareers.com to be considered (Note job#: 19193BR)
• Must be willing to work at the station in New York City
• Identify and implement strategies and initiatives to achieve and exceed business goals
• Demonstrate teamwork within store and company and ensure that staff is treated professionally, respectfully and courteously
• Lead by example

General Manager, Armani Jeans Indianapolis Resume Examples & Samples

• Analyze store sales reports to determine the needs of the business and set business strategies
• Build and maintain communication with the buyer
• Insure deliveries are properly processed in a timely manner
• Monitor inventory to control shrinkage, ticketing, sensors, and proper/organized storage

General Manager Emporio Armani, Santa Monica Resume Examples & Samples

• Track, monitor and communicate business results
• Implement and maintain all merchandising directives and insure execution of effective merchandising strategies
• Recruit, train and develop staff insuring all management positions are filled in a timely fashion with qualified personnel
• Support and promote the Point-of-Sale process in all areas of register procedure, protocol and policies
• Strong independent work ethic, excellent time management skills, and
• Network, recruit, hire, train and develop store associates
• Implement, execute and follow up on all operational policies and procedures
• Control store expenses within allowable parameters
• Assume leadership role within the store
• University or College degree in Business, Retail Management or related field
• Minimum of 7+ years of retail management experience
• Great Communication skills
• Ability to mentor and coach staff
• Define and implement business strategy in consultation with CEO
• Revenue, net profit, project management and business excellence
• Define strategy and business metrics for product line
• Lead, direct and review the overall operations
• Supervise process and service quality improvement initiatives
• Assist in new customer acquisition and relationships
• Approve tenders, estimates and final pricing for all clients
• Ensure client satisfaction, repeat sales and expanding share-of-wallet
• Endorse and submit plans for new products and service offerings to CEO for final approval
• Benchmark practices and quality norms e.g. Six Sigma
• Define service quality levels and business excellence processes
• Review and monitor customer satisfaction and oversee issue resolution at key client locations
• Prepare and submit routine reports to CEO on divisional performance
• Create a leadership pipeline and partner
• Champion customer-centric work styles and approaches
• MUST HAVE: Architecture Engineer / Civil Engineer / Mechanical Engineering / Interior Design Engineer
• Nationality no bar, however Arabic/ English is preferred
• 12 - 15 years of experience
• Minimum of 5 years' experience in heading Interior Design, Fit out projects and services and management of joinery factory
• Sound knowledge market trends and Best practices in the Interior Design,Fit out services, projects and joinery factory management

General Manager Fulfillment Center Resume Examples & Samples

• Extensive cross collaboration work with teams in each fulfillment center and the Corporate office working with analytics, transportation, merchandising, technology (WMS) – forging relationships, understand the business needs for each department and implementing solutions
• Overseeing the implementation of major automation projects within the FC
• Ensure operational procedures for executing activities for incoming and outgoing shipments, handling and disposition of products, and keeping the highest standards of inventory accuracy
• Ensure the continuation of a team and facility who’s always conscious of “customer experience”
• Drive continuous improvement to safety, quality, cost, and delivery while growing and expanding capabilities within the warehouse
• Make decisions using data and drive results quickly in a dynamic business environment
• Assure proper staffing, support hiring, the methods in which your team tracks and monitors performance and understand the targets
• Partner with the development of internal tools such as the site Warehouse Management System (WMS) to optimize order fulfillment and provide operational insights to improve WMS effectiveness
• B.S. or B.A. degree or equivalent additional experience
• Previous management experience leading large scale fulfillment center / warehouse operations
• Experience in a variety of functions including some of; transportation, Process Engineering, Project Management, Inbound Operations, Outbound Operations, Capital Projects or P&L
• Previous experience in a highly mechanized/automated e-commerce operation
• Metrics driven mindset combined with Customer service obsession
• Effective communicator and leader for employees, direct reports, cross-functional teams and executive leadership
• Experience innovating, growing, building or restructuring showing an ability to modify and improve – we move quickly and rely on being nimble as our business grows
• Proven ability to quickly adapt and drive the right results using data
• Highest levels of integrity and ethics
• Forecasts in ROME operational and production expenses, as well as ancillary revenue streams
• This position typically supervises a number of exempt and non exempt positions
• Bachelor's Degree in Business Management or related field and/or experience in lieu of degree
• 10 - 15 years comparable business management work experience including previous supervisory role
• Promotes a safety culture through 100% training and sign off on all SJOPs, Cutting Edge and SDG employee transportation policy
• Responsible for providing quality guest experiences within resort operations
• Assists in providing quality to guests by directing staff in meeting quality standards and food handling and preparation, safety and sanitation
• Responsible for financial performance of Half Moon. Create and manage to departmental budgets, including forecasting, variances, and revenue management. Lead budget and capital meetings and operational and financial reviews. Produce new ideas for revenue generation and capture
• Has knowledge of and keeps abreast of governmental regulations and safety standards in Jamaica
• Foster strong relationships and effectively manage the dynamics of multiple entities being involved (i.e. management company, ownership group, asset managers)
• Provide leadership and support to the management team. This includes, but not limited to, direct involvement with performance management, coaching and discipline, employee development, staffing levels, and policies & procedures. Foster a culture that creates a high level of employee engagement
• Work closely with RockResorts’ corporate team including: finance, revenue management, operations, IT, human resources, and sales & marketing
• Drive guest service and brand standards for the property with the objective of meeting or exceeding guests’ expectations. Sets and achieves goals for resort ratings on guest satisfaction surveys and public review sites such as Trip Advisor
• Actively engage with guests and employees on a daily basis. Be “hands-on” and lead by example
• Responsible for maintaining strong guest relations and increasing repeat guest base. Monitor and handle all guest complaints and institute corrective measures to keep complaints from recurring
• Manage and lead capital expenditures process from planning through execution to stay within budget and timeline
• Utilize interpersonal and communication skills to lead, influence, and encourage others; advocate sound financial/business decision making; demonstrate honesty/integrity; lead by example
• Serve as the resort’s community liaison and promote positive ties to local community
• 2) Stable work history,
• 3) High school education with a good aptitude in Math and Communication skills
• 4) Management Experience

General Manager La Boulange Resume Examples & Samples

• Drives the implementation of company programs by developing action plans and directly motivating and instructing the store team to implement them to meet operational and organizational objectives
• Knowledge of customer service techniques
• Ability to plan and prioritize workload
• Demonstrates a calm demeanor during periods of high volume or unusual events and manages smooth transitions thereafter to keep store operating to standard and to set a positive example for the store team
• Displays a "customer comes first" attitude by training and holding partners accountable for delivering legendary customer service
• Plans, identifies, communicates, and delegates appropriate responsibilities and practices to store partners to ensure smooth flow of operations
• Progressively responsible retail experience (3 years)
• Team-building skills
• Minimum 5 years hospitality experience
• Minimum 3 years Restaurant Management / Leadership experience
• Must have current food handler's card and alcohol service certification as required by. federal/state/local law
• Familiarity with Open Table reservation system preferred
• Extremely strong leadership skills, interpersonal skills, verbal and written communication skills, listening skills, ability to check for understanding after direction is given (follow up,) basic math skills, strong organization skills, ability to multi-task, team builder, proven track record of increasing experience and responsibility
• Computer based skills - Windows and Microsoft Office based management reporting, Point of Sale System, Internet/Intranet, and Outlook e-mail
• The General Manager is responsible for the delivery of all projects and services within described functions, and manages a team of Process Integration Managers (PIMs)
• Member of extended IT&S leadership team
• The role is the primary liaison to the described business areas on behalf of IT&S
• The role is also the liaison to VW Group and regional management in assigned area to ensure process and technology solutions are aligned with VW group partners
• Promotes Business Partnership
• Acts as the trusted “technical” advisor and “go to person” for the process owners for technology innovation and supporting technologies
• Collaborates with business owners to develop strategic plans and encourages innovation in Process/IT improvement
• Maintains a profound understanding of business strategies and process and their associated applications
• Develops innovative Process/IT projects to support business strategy
• Maintains portfolio planning process
• Owns the complete process life cycle and its associated applications, the project- and program management, scope-definition and delivery-acceptance, the on-time, in-budget and in-quality delivery and acceptance
• Ensures customer satisfaction
• Acts as a process improvement consultant with business unit employees in achieving performance improvements in process KPIs
• Studies and analyzes key business operations in terms of processes/functions, information, technology and organization to drive innovation within business processes and supporting technologies
• Maintains process knowledge over the respective processes and its dependencies to the whole process chain
• Supports continuous improvement of the planning process
• Develops annual “Business Process and IT Improvement” portfolio
• Supports the development of 5 year Master Construction Plan (MCP) for Brand Core and Steering/Support processes, aligned to regional and global MCPs
• Manage and maintain the annual portfolio through coordination and participation in IT Steering Committee processes
• Manage Project Delivery
• Support sourcing of project resources
• Manage project resources
• Ensure compliance to project management standards
• Develop and maintain high performing resources for use across projects
• Ensure quality performance (on-time, within budget and scope)
• Manage Budgets
• Comply with department budgets as required (mobile phone, travel, etc.)
• Develop and manage project budgets within respective portfolio
• Ensure compliance to established funding and applicable policies
• Manage IT Governance
• Support the prioritization and alignment of all projects within the Process/IT portfolio
• Background in IT delivery and consulting
• Extensive knowledge of IT processes and architectures
• Personnel management and team development
• Business Unit experience that includes working closely with IT in the development and implementation of large scale projects
• IT experience in business systems analysis in a large scale environment across multiple systems
• Account management including strategic thinking and demonstrated competency in developing efficient and effective solutions to complex business problems
• Business process improvement involving broad based information systems and utilizing tools and techniques to effect business change
• Project management and execution of larger projects
• Knowledge of the assigned business area’s industry; experience in the strategic use of technology in managing and growing a business
• Strong technical knowledge and ability to express complex technical concepts in terms that are understandable to the business
• Strong program management skills; experience in organizing, planning, and executing large scale projects involving internal personnel, contractors and vendors
• Strong teamwork and interpersonal skills, and ability to communicate with all management levels
• Ability to be comfortable in a nonhierarchical, flat organization; operate under a dual reporting relationship; ability to thrive in a somewhat unstructured hands-on environment that demands a consultative approach and solutions that span multiple environments in a business area
• SAP experience
• Finance IT background
• HR IT background
• CRM IT background
• Digital IT background

General Manager West Elm Resume Examples & Samples

• Train and motivate all associates through on-going programs in sales, customer service and product knowledge
• Build positive working relationships with store team, District Manager and brand partners to clarify priorities, share business insight and best practices
• Communicate openly to create an environment where all associates are treated fairly and with dignity and respect
• 4 + years management experience in specialty retail and/or multi-unit retail business environment
• Work across all aspects of the business and manage office on daily basis including infrastructure required for successful sales and services
• Manages the activities of Puerto Rico. Ensures Puerto Rico is staffed appropriately and makes adjustments as needed
• Observes team in the field by attending sales calls, presentations and services
• Responsible for attracting, developing, coaching, motivating, empowering and retaining office personell
• Resolves conflicts within team and across departments
• Develop and refine business processes as need be
• Create a cadence of communication with staff and customers, including but not limited to monthly, all-employee meetings and weekly direct staff meetings
• Work with the SVP of Sales and SVP of Services to oversee Puerto Rico budget and expenditures. Develops cost-effective solutions that meet the needs of the region while staying within designated budget
• Oversight of sales administration, legal entity finance, tax, financial planning, human resource, order management and facility issues
• Access direct services and shared services (e.g. order management) to ensure the Puerto Rico operation has support from all other functional services needed to attain business goals and maintain a high level of employee morale
• Assumes responsibilities for the general operating results and financial status of the Company in terms of
• 7 or more years of work related experience
• Experience in QS9000/TS 16949 preferred
• Seeks out and corrects acts or conditions, ensuring all safety and non-safety rules and regulations are followed
• Ensure adherence to established quality and housekeeping standards
• Review and adhere to Dortec’s health and safety, environmental, and quality standards, operating procedures, and policies
• Respond immediately to items brought to his/her attention with respect to hazards, defects, incidents or non-compliance issues
• Understand and uphold the policies that prohibit workplace violence and harassment
• Involvement in the accident/incident program, determine root causes, correct action and following-up to ensure completion
• In addition to the above, the duties include those specified under the Occupational Health & Safety Act
• Attends Enviornmental and Health and Safety Training
• Create and maintain a team environment within the store
• Create, implement and lead all sales and training initiatives
• Implement and review store policies/procedures on a regular basis and ensure staff adheres to them
• Identify patterns in mystery shop scores, identify and execute training to increase overall scores
• Lead management in coaching and develop of staff in this area
• Responsible for the maintenance and organization of the daily register, banking functions, communicating and setting appointments with outside vendors that provide services for the store
• Implement and lead floor sets, inventory and all company initiatives
• Manage store execution in accordance with the company's visual and operational standards
• Manage and maintain current programs for optimal performance practices, including training modules, communication binder, bulletin boards, holds and damages, schedules and backroom organization
• Hold morning information and motivational meetings in partnership with management team
• Grant-writing, development, fundraising skills
• Bookkeeping (NACL uses Quickbooks)
• Team player and self-directed
• Creative thinker and strong communication skills
• Guide and direct airport operations contributing to profit and loss
• Fulfill goals and objectives set by the organization for individual performance levels
• Represent company with airport management, clients, agencies trade and other professional associations, community and civic groups, etc
• Initiate, evaluate, and implement new technology, methods, policies and procedures
• Meet and exceed set sales quotas while adhering to CCA sales policies both personal sales goals and the Detroit Airport goal
• Responsible for timely completion and submission of weekly call report, bi-monthly pipeline report and airport status report
• Facilitate import sales into market by making available inventory, maps, pricing as well as touring customers of out of town reps and managers
• Make prospecting a part of the regular sales routine and ensure that new prospects are being added on a weekly basis
• Monitor market competition
• Maintain market data base of advertisers, agencies and airport personnel
• Support and encourage account executives (if applicable)
• Monitor DBE participation and ensure that CCA is in compliance as required by the Seattle International Airport
• Review, maintain, and implement safe work practices in compliance with all applicable OSHA, EPA and other regulatory requirements
• Hire, discipline, discharge, supervise, train, assign, schedule, and assess the competency of employees within the branch and maintain employee relations
• Oversee day-to-day operations of office including open and closing as per business hours set by CCA Corporate
• Strong ability to work individually and as part of a team
• Perform other job-related duties as necessary
• Broad business background with emphasis on sales and/or public affairs
• Ability to understand and calculate basic mathematical equations
• Ability to read, draft and comprehend complex and persuasive business correspondence and creative proposals
• Possess valid instate driver’s license
• Climb, bend, stoop, stand, sit, operate normal office equipment such as keyboards, copiers, telephones, fax machines, calculators, computers, etc
• Experience with Microsoft power point, excel and word
• Sit and/or stand at a desk for a minimum of eight hours a day and complete tasks requiring repetitive use of hands
• The employee must have the ability to lift and move items up to 15 pounds
• College degree with emphasis on business management
• Provides overall leadership and direction resulting in a superior guest experience satisfaction
• Ensures Discipline/Termination procedures follow all company guidelines
• Ensures compliance with all company Workplace Standards to maintain a working environment that is free of discrimination and harassment
• Complete knowledge of food and beverage operations encompassing high volume catering, alcohol service and regulations, and restaurant and high end dining
• Recruits, hire and train to develop and build a high performing and successful team
• Demonstrates and instills a sense of character, integrity and quality to enhance the continuing long-range growth and profitability of the venue
• Work with direct reports and Home Office Learning and Develop team to oversee the career path for all managers and staff at venue level
• Identifies team strengths and weaknesses and adjusts job responsibilities to optimize team effectiveness
• Provides continuous direction, support, feedback and coaching to direct reports and staff to ensure consistency and compliance to company standards throughout the venue
• Ensures Optimal Guest Experience
• Promptly manages the response and follow-up of all guest concerns
• Initiates the development of new and analyzes existing procedures and special promotions that will improve guest intent of return and revenue center profit under the guidelines of Company’s policies
• Establishes measurable or quantitative standards to gauge success of marketing efforts
• Identifies and develops sponsorship opportunities and strategic alliances
• Analyzes and assesses best use of media dollars and actively participates in creating venue marketing plan and media buys
• Ensures that all sponsorship programs (both venue and Home Office generated) are fulfilled completely and satisfactorily with Director of Sales
• Identifies sales opportunities and strategies
• Balances special events opportunities with other venue departments’ needs and overall venue revenue opportunities
• Collaborates with internal sales team to sell and execute special events with prospective clients upon request
• Enhancing Revenue/Controlling Costs
• Manage Food & Beverage cost of goods, controllable expenses and labor within budgetary guidelines
• Reviews financials with management team to help develop action plan to grow revenue and control expenses in order to meet or exceed annual budgets
• Analyzes daily, weekly and monthly reports to identify trends, future needs and obstacles to achieving goals
• Identifies and conducts due diligence for all capital projects
• Working in conjunction with the SVP Southern Europe and Africa, establish and drive annual and long term strategic goals including financial, creative and editorial
• Work with the team in Iberia to identify and implement effective growth strategies – in line with the Company’s overall strategy
• Act as ambassador for Turner, representing the best interests of the business both internally and externally
• A respected leader with a proven track record of leading high-performing, large, multi-disciplinary teams
• Track record in general management, preferably with experience of running TV channels, including programming, marketing and creative
• Track record in linear and non-linear content distribution with a clear understanding of the impact of digital rights and new platforms on the market
• Proven developer of talent, with coaching & mentoring expertise
• Strong strategic mind-set, visionary
• Demonstrable commercial & decision making capability with good financial acumen
• Excellent communication skills – verbal, written & presentation
• Excellent business planning and analytical skills
• Excellent project management skills, with an ability to work effectively in a complex international matrix environment
• Fluency in Spanish and English. Knowledge of Portuguese / French would be advantageous
• Training, recruiting, coaching and development of an energetic, inspired and effective sales organization is a top priority, including ensuring digital certification and capabilities of all team members and the adoption of world-class sales principles and behaviors
• Creates and executes sales plans that grow total and digital market share based on potential
• Lead local sales employees in analyzing, planning and executing strategies to grow audiences and local revenue across all platforms
• Work with regional controller and VP/Sales to understand and actively manage to revenue and expense budgets and to include contingency measures for the operation
• Work with regional marketing and sales to analyze the market opportunity and competition and determine the most effective sales strategies for increasing advertising revenue across multiple platforms
• Develop creative strategies to maximize sales resources and optimize revenue development
• Work with key advertisers, including a base of local and locally controlled small businesses, to develop successful relationships; make sales calls; and attend community and client events to further build customer partnerships and drive market share
• Actively and knowledgeably utilize salesforce.com (CRM system) for effective pipeline management, sales planning and driving sales activities
• Drive community impact of the Daily News Journal through championing efforts of the newsroom to drive and engage audiences, collaborating regionally, and/or leveraging connections in the community to grow the community and the business
• Employ public-relations techniques to ensure that the employees and the public have a good understanding of the Daily News Journal’s capabilities to connect and help local people and impact growth for local businesses
• Ensure unit meets revenue and customer satisfaction objectives for direct areas of responsibility using the value selling process; partner with the sales team to interface with clients with the objective to meet and exceed sales goals
• Ensure the sales force is driving new sales (by assessing and facilitating the use of best practices in solutions based selling), up-sell of existing advertisers, while driving retention, and minimizing product cannibalization
• A top priority of the position includes executing the strategic game plan and delivery of sales goals for each product category under the multimedia umbrella
• Help define, develop, communicate, schedule and deliver training curriculum for local sales programs
• Hold sales executives accountable to performance by reviewing metrics, including forecasting to maximize opportunities and determine areas for improvement
• Network nationally, regionally, and locally to stay abreast of emerging media trends, rates and product solutions
• Bachelor’s Degree in marketing, advertising or equivalent combination of education and experience
• Digital sales experience is REQUIRED
• A minimum of 3 years sales/marketing experience and 2 plus years management experience
• Expert knowledge of all facets of advertising including digital sales and marketing
• Strong communication, negotiation, and influencing skills; both written and oral
• Strong problem-solving and decision-making skills
• Demonstrated success in a goal-oriented, highly-accountable world-class sales environment
• Proficient in MS Office and Salesforce
• Bachelor’s Degree and a minimum 5+ years of department and/or specialty store management
• Ability to present in front of a group
• Excellent communication, interpersonal, and follow-up skills: email, phone, etc
• Proficiency in retail math and computer software (i.e. Word, Excel, PowerPoint, etc.)
• Ability to analyze sales plans and reports
• Must have home office (w/ printer, fax , etc.)
• Leads the brand’s market development across all international regions, with focus on
• 15+ years of relevant work experience in a fast-paced, marketing/retail-oriented environment
• Previous strategic, consumer and applied marketing experience required
• Knowledge of socio-cultural climates essential
• Excellent communication, organizational, creative, strategic and self-motivation skills
• Experience in managing and developing a team, flexibility to work with global teams
• Must have a passion for the cosmetic industry and in particular understands Jo Malone London’s philosophy and point of difference
• Ensure sales, margin and KPI goals are met
• Manage the proper coverage by reviewing optimized schedule and partnering with direct reports to provide an optimal customer experience
• Builds partnerships on all levels through effective communication (up/down/lateral) and engagement
• Puts the good of the team above individual needs
• Proactively plan and delegate daily to consistently create a memorable customer experience
• Partner with Regional Management to develop operating budgets and monitor performance sales and profit performance in assigned store, ensuring that sales and margin goals are met
• Establish and monitor all store standards and work with the team to ensure successful implementation
• Assist with the management of the recruitment, selection, supervision, and development of store staff to maximize sales and profit performance
• Coach and mentor staff to achieve optimal results. Includes succession planning for current and future positions
• Drive results by developing and executing the stations strategic and operating plans, achieve EBITDA goals consistent with Tribune Broadcasting financial and operating guidelines
• Create and support, on and off air, branding strategies across all platforms to ensure ratings and revenue growth
• Employ purposeful change management strategies to ensure optimum staffing and resources
• Provide system of controls to insure that FCC regulations are followed, and that financial management, operating budgets, capital spending plans and other financial systems are within company guidelines and objectives
• Develop, identify and execute new business, revenue and community opportunities to provide for the growth and development of the Company
• Cultivate relationships with major advertisers and community leaders to represent the station in the local market
• Bachelor’s degree in Business Administration, Finance, Broadcast/Entertainment/Communications/Journalism or a related field and/or equivalent related experience
• Fifteen or more years of experience in progressively responsible television management positions
• Beneficial experience would include Top 20 market and/or prior FOX or CW familiarity; oversight and strategic execution in a duopoly or multiple station situation is essential
• Thorough understanding of the television industry and the role and jurisdiction of the Federal Communications Commission
• Ability to strategically plan, lead and innovate in all aspects of the Station, including content produced for all platforms: cable, multicast, interactive, mobile, and other digital businesses. Must accurately forecast revenue, understand audiences across all platforms, and be engaged in identifying and embracing future trends
• Management skills necessary to manage diverse organization of approximately 200 employees. Leadership ability to represent company in public for diverse audiences
• Authority and responsibility for an appropriate share of market revenues in excess of $350 million and an operating expense budget to generate an appropriate return
• Authority and responsibility for over approximately 200 employees across a wide variety of positions, experience levels and responsibilities
• Authority and responsibility for operations and content of channels on broadcast and cable available across the U.S
• Ensure constant and consistent club and guest satisfaction through the smooth and efficient operation of the dining room and front of the house staff and associated duties
• Oversee exceptional service in a timely manner through effective training and management of the staff
• Meet or exceed budgeted margins and net contribution by controlling expenses and labor
• Development, management, communication and adherence of staff to all departmental and company policies and procedures; including HR polices, cash handling and liquor laws
• Weekly management meetings with all the members of the management staff
• Daily communications with management, all kitchen and service staff about menu updates, business levels, safety and guest service
• Complete management reports in a timely manner, including but not limited to, daily financial reports, payroll, inventory, profit and loss statements, general ledger statements and personnel reports/documentation
• Meet all (SOX) compliance requirements
• Coordinate ordering and availability of product, supplies and equipment with managers and staff using approved vendors and procedures
• Work with the Executive Chef and Sommelier in maintaining the wine list and continue to achieve the "best of award of excellence" from Wine Spectator
• Maintain all wine inventory budgeted levels, beer and liquor inventories, including but not limited to monthly inventories
• Responsible for all cash handling, receipt reconciliation and closing reports pertaining to revenue accounting policies and procedures, safe logs, deposits, change orders, tip policies and procedures, scheduling, payroll and make sure company assets are secure
• Maintain building, including outside areas and submit/manage capital projects that pertain to the buildings
• Oversee and ensure that company policies and employee performance appraisals are followed and completed on time
• Maintains all costs including cost of sales, labor, operating and overhead expenses
• High School Diploma or Equivalent - required
• College/ Culinary Degree - strongly preferred
• Must be fluent written and spoken English - required
• Spanish helpful
• Minimum of 7 years of high quality fine dining restaurant experience - required
• Minimum of 2 years in a restaurant supervisory experience - required
• Valid driver’s license and TIPS and ServSafe certifications - required
• Microsoft Office, PeopleSoft, Coupa and Infogenesis proficiency - preferred
• Able to work a flexible schedule throughout the summer and winter seasons; this includes all weekends and holidays - required
• Develop and implement the growth and profit strategy for the organisation
• Develop and maintain the strong relationship with the brand and acknowledging the importance of this relationship and maintaining the brand image throughout the business
• Construct strong influential relationships with customers to understand and meet their needs
• Achieve and improve all site operational KPIs
• Effectively use management information systems at to advance accurate analysis and support sound decision making
• Implement best practice divisional and operational procedures and ensure full compliance within the branch with divisional standards
• Develop and implement effective business development plans in line with collect business development objectives, ensure branch performance targets are met or exceeded
• Ensure the business has the manpower resources and skill sets required to enable the effective operation of the business whilst maximizing cost efficiencies
• Demonstrate leadership skills and values holding self and others accountable for meeting and exceeding objectives
• Maximise the potential of team members through coaching of staff and to encourage and sponsor talent to ensure succession within the business and across the Group
• Build and sustain a high performing engaged team by providing clear direction, targets, regular reviews to manage all levels of performance
• Ensure departments are appropriately resourced to achieve maximum efficiencies and productivity in most cost effective manner
• Deliver budgeted sales, volume & margins contained in the annual commercial business plan
• Conduct regular customer analysis & provide the business with proposals on how business performance can be improved and new customer segments identified outside of the normal customer channels
• Create a sales focus for the business in collaboration with your direct reports
• Manage the operational/distribution function within the business ensuring maximum efficiencies are in place and monitoring these regularly through weekly KPI's and monthly reviews with the Commercial Director and Finance business controller
• Manage the performance of the Finance and Admin function
• Work with the Marketing team to ensure a plan is high on the overall agenda. Calendar of activities to be planned
• Make recommendations concerning the development of new products or services that will enhance the business offer and drive more sales
• Leading, motivating and managing an over-all team of management, sales reps, drivers and support staff)
• Encourage open communication and support within the team by having regular structured team meetings
• Be a champion of the Performance Management process within your business area
• Acting as a coach to direct reports in terms of operational activity as well as People Management
• Managing all aspects of the ~$100M business including EH&S, Lean Manufacturing and Kaizen techniques, quality, cost reduction, on-time delivery, customer satisfaction, employee relations, visual controls and plant performance measures with an employee base of~ 300 employees
• Achieve required safety, quality, cost and delivery performance levels
• Ensure compliance to Export and Ethics policies
• Foster a culture of continuous improvement
• Lead and maintain a highly engaged and inclusive workforce
• Employ process improvements and Lean manufacturing principles in all functions
• Mentor and motivate employees in safety, quality, cost and productivity improvements
• Coordinate resources to achieve goals with a timely and cost-effective strategy
• Empower employees to utilize existing skills and to develop new skills to ensure a highly competent and motivated workforce
• Encourage technological innovation and process improvement initiatives to enhance quality, cost effectiveness and customer satisfaction
• Ensure compliance with all applicable United Technologies and Pratt & Whitney policies and procedures including individual employee awareness of responsibility and accountability
• Lead development of market strategy to ensure a positive competitive position in relation to market share, profitability and quality and build strong customer relationships
• Drive results by developing and executing the stations’ strategic and operating plans, achieve EBITDA goals consistent with the company’s financial and operating guidelines
• Develop, identify and execute new business, revenue and community opportunities to provide for the growth and development of the company
• Make regular reports to Dreamcatcher and Tribune Broadcasting executives on matters requiring their action
• Beneficial experience would include Top 50 market, and/or prior CBS and/or CW experience and market familiarity
• Management skills necessary to manage diverse organization of over 150 employees. Leadership ability to actively represent company in the community
• Authority and responsibility for an appropriate share of television market revenues of approximately $100 million and an operating expense budget to generate an appropriate return
• Authority and responsibility for department heads and full staffing across all departments
• Authority and responsibility for operations and content across all platforms
• Full accountability for Revenues, OPEX and Contribution for the combined One Shire business in Turkey
• To lead the One Shire business including all 3rd Party Distributor relationships, Shire Commercial and non-Commercial Functions (Medical, Finance) through the matrix and BU structure
• To manage, shape and leverage a positive internal and external environment in order to build and protect the business and reputation of Shire and its brands
• Demonstrate the credibility of Shire and its brands with the relevant authorities and healthcare professionals, ensuring regulatory compliance of activities, managing professional programs and endorsements as well as customer relations and public affairs events, participating in the development of a reasonable and responsible regulatory and reimbursement environment, representing the company interests in industry / trade associations and managing and preventing external relations issues
• Development and management of commercial infrastructure in Turkey: Lead and manage all aspects of Business Projects. Develop project initiatives and plans based on identified business needs and use team resources to execute these
• To lead discussions and participate in decision making in the CEEMEA Management Team regarding the Shire HGT business in Turkey. Lead implementation of management decisions by means of Project Management, negotiation and contracting
• Develop and implement outstanding brand strategies with BU and Marketing colleagues
• Responsible for implementing marketing plans locally, ensuring all relevant resources and infrastructure exists. Review Distributor network for potential alignment and / or rationalisation
• Execute effective new product launches across the Region and appoint new Distributor partners as necessary
• Organization of participation at national Medical & Educational Congresses and Exhibitions
• Managing Distributors to ensure sales and marketing plans are in place and ensuring their plans and efforts are aligned with business opportunities and Shire Objectives. Negotiating amendments to existing Distribution Contracts and / or engaging new Distributors as necessary. (20%)
• Financial Management: Effectively uses financial planning and forecasting models in order to successfully implement business relevant strategies into daily operations and to work effectively with Shire Supply Chain to ensure timely product availability to meet demand. (10%)
• Public affairs: Proactively raise the profile of Shire in Turkey by undertaking educational / promotional activities to promote a positive image of Shire and its brands and therapy areas. Liaise, consult and negotiate to influence personally, or via industry associations and alliances, the development of legislation favourable for Shire’s business. (20%)
• Market Access: working with reimbursement authorities and other key stakeholders (e.g. Clinical and Patient Associations) to shape the environment positively for rare diseases in Turkey (20%)
• Issue management: To identify issues early, determine and manage level of risk, communicate effectively internally, create a state of preparedness that enables rapid and effective action and effectively manage and leverage key external relationships to deliver a positive outcome. (10%)
• Compliance: Working with Legal, Compliance and Internal Audit functions, ensure that Shire business practices, SOPs and documentation is in full compliance with all appropriate internal and external regulations. (20%)
• Be knowledgeable of and competent in the use of all Vail Resorts IT systems used to run the business. Be able to train and advise staff. Have a strong working knowledge of PC's and basic office applications especially excel, MS office, and word
• Develop business plans and budgets that add value to FRC through creative idea generation which expands revenues, improves margins and grows the value of the company
• Obtaining the highest possible total property rev PAR
• Responsible for ensuring a clear operating plan and budgets exists to achieve the financial targets. Zero based approach to the numbers in AD and aligned with in the field operators work plan assumptions
• Oversee the staffing guides and purchasing plans of engineering, F&B, rooms, dorms, activities, and service station to be consistent with revenue forecast and flow through guidelines
• With the DOF develop, manage and coordinate with NPS, FRC’s capital projects and plan
• Be very knowledgeable about ISO systems and principles, the Envision Management Systems and their value to organizations. Provide active leadership for direct reports and all FRC staff to ensure the effective use of the Envision Systems. Be FRC’s representative for the Quality Management Systems
• Define and ensure all facilities and activities have quality standards in place, up to date SOP's and training programs to ensure the quality standards are met and continually improved upon
• Continually improve FRC by setting, reviewing, developing action plans and achieving goals & objectives in Guest and employee satisfaction, NPS compliance and community stewardship
• With the GTLC HR department, responsible for hiring of management and staff in all operational areas
• In conjunction with Human Resources responsible for motivating, coaching, counseling, and disciplining employees. Actively engage in the staff orientation and managers leadership training
• Be an active user of the Envision Recognition program
• Inspect and review all operations on a regular daily, weekly, and monthly bases: Tour FRC front and heart (back) of house during early morning and early evening hours, at least 3 days per week along with daily walkthroughs of operations with on site management as available. Dine in the restaurants at least once per week. Dine in the EDR at least 3 meals each per week. The purpose of these reviews and tours is so that you are intimately knowledgeable of and have personal current working knowledge of the operations, existing challenges and their performance potential
• Maintain a dynamic and current prioritized action item record for communications with staff, peers and supervisor to add value, achieve goals, overcome challenges and create opportunities for FRC
• Providing leadership and management expertise to enact Vail Resorts & GTLC's mission and values as adopted for FRC, strive towards its vision and achieve its goals
• Be an active and engaging participant in meetings i.e. Direct Reports, pre shifts, GT staff and ROCS. Provide leadership for managers meetings to ensure their effectiveness
• Having a working knowledge of NPS policies and SOP relating to concessions management to ensure compliance with and continuation of the FRC NPS contract. Have a working knowledge of Grand Teton and Yellowstone National Parks, Jackson Hole and the general Yellowstone eco-system so as to be able to guide guests and employees to places for an experience of a life time and create exceptional experiences for guests
• Defines and ensures all facilities and activities meet quality standards. Set, communicate and achieve performance of Quality, Market Metrix, Hospitality Now and NPS goals
• Serves as a “working manager” with much of his/her time interacting with guests and employees. Responsible for resolving all NPS guest and FRC employee issues
• Conducts annual business planning ensuring that appropriate inventories and par levels are maintained for operating supplies
• Actively engage in the opportunities and challenges of FRC by providing creativity, innovation, inspiration and continuous improvement
• Coordinate, schedule and communicate with team members to ensure leadership presence on property at all times
• Represent company at local and statewide associations as assigned
• Manages objectives for operating budgets, capital plans and cost savings targets
• Achieves inventory turns improvements and manages manufacturing variances
• Ensures effective implementation of product and manufacturing technologies
• Identifies and executes manufacturing technologies and world class manufacturing initiatives at the site and business unit level in support of a 5-yr strategic plan
• Ensuring all manufacturing operations are in full compliance with UTC commitments and reliability obligations
• Directing manufacturing engineering, quality engineering, environmental health and safety, facilities and equipment support activities
• Overseeing all production, machining, assembly, test and inspection processes at assigned facilities, ensuring final products meet customer requirements
• Establishing and maintaining effective relationships with internal and external stakeholders
• Overseeing the start-up and/or transfer of various production lines/activities to/from the San Marcos site and ensuring appropriate steps are taken to support a smooth transfer
• Providing coaching and mentoring to the individuals within the site
• Supports the Sales & Operations Planning (S&OP) process
• Deliberately building a culture that is in line with the company’s values and that will be conducive to achieving the site’s short, medium and long term targets
• Standardizes best practices across operations and the overall organization
• Build and manage a specialist sales and pre-sales team
• Establish VMware as an Enterprise Management thought leader by working with Marketing
• Leverage VMware’s core sales teams and partner network to accelerate go-to-market
• Manage complex enterprise sales campaigns
• Ensure required reporting and forecasting are completed as required in a timely manner
• Work with the core sales team to prioritize target accounts and prospects
• Develop a sales strategy and account plan for each key account jointly with the core sales team
• 9 -12 years required; Experience in Sales & Distribution, Marketing desired
• 1 Build a profitable partnership with franchise bottlers based on mutually beneficial goals and objectives
• 2 Ensure joint development of 3 year strategic plans and Annual Business plan
• 3 Drive and achieve stipulated volumes and market share to gain over competition
• 4 Act as the company representative at the bottler location to guide on company directives
• 5 Drive and achieve stipulated category wise volumes and market share to gain over competition
• 6 Accountable for joint planning and implementation of relevant marketing initiatives with the bottler to maximize sales and drive revenues
• 7 Ensure bottler compliance to company best practice guidelines in the area of product, package and promotion whilst implementing marketing strategies
• 8 Build strong partnerships with the National key accounts in the franchise and ensure development & execution of marketing plans & promotions. Monitor & ensure timely reconciliation of accounts of NKA & bottler
• 9 Monitor DME / DFR spends, maintain controls on all financial parameters and ensure compliance of company directives
• 10 Communicate with consumer marketing and region marketing to ensure total system alignment on development and execution of marketing plans, products, programs and services
• 11 Continuously review and monitor Right Execution Daily (RED) scores, analyze gaps and ensure bottler undertakes corrective action to improve the same
• 12 Achieve stipulated quality targets as defined by The Coca-Cola Quality System (TCCQS) for the bottler
• 13 Analyze quality scores by using methods such as root cause analysis, identify gaps and jointly develop corrective action plans against deviations
• 14 Build Bottler organization capability in order to deliver business requirements of Coca-Cola by partnering with CCU
• 15 Influence the bottler to partner Coca-Cola in adhering to environmental protection standards and acquiring a 'social license'
• 2 Awareness of the Coca Cola Quality System
• 3 Experienced in Marketing Initiatives / Programs Execution
• 4 Bottler Operations
• 5 Financial Analysis
• 6 Key Account Management
• 7 Market & Competitive Intelligence
• 8 Regulatory and Legal Knowledge
• 9 Sales & Marketing Strategy
• 10 Experienced in Business Planning
• 11 Market Execution
• 2 Understand the dynamics of bottler operations and marketing conditions that Bottlers operate within
• 3 Collaborate with Region Marketing & brand managers on key category and brand opportunities in select channels
• 4 Build organization capability at the bottlers to meet company objectives
• 5 Engage at multiple levels of the bottler organization structure in the bottler location
• 5 Market Share & Distribution targets
• 6 Quality Index
• 7 Clearance of Quality, Safety & Environment audits
• 8 Social License Planned Vs. Executed
• Manage a full staff of store personnel and oversee all in-store operations to achieve sales, service, organization, customer satisfaction, and profitability goals for the store
• Define and communicate innovative strategies for store growth, and then put them into place
• Coach and develop staff to provide a world class shopping experience
• Maintain profitability by meeting sales, payroll, and shrink goals
• Take responsibility for the store’s profitability and financial budgeting, including labor costs and overall expenses
• Demonstrate excellent communication skills with staff, customers, channel partners, and corporate headquarters
• Guide Assistant Store Managers and Lead Associates as they recruit, hire, and develop a diverse and talented team
• Analyze store-level reports and identify new strategies for maximizing results, reporting information to staff and upper management
• Execute and maintain visual merchandising standards consistent with company brand standards and directives
• Create and maintain positive employee relations through building, leading and developing a quality store team
• Ensure on-going specific and immediate coaching and feedback, and delivery of all performance documentation in a timely manner
• Protect all company assets and handle store level loss prevention as necessary
• Ensure compliance with all company policies and procedures
• Represent Garmin at industry and professional meetings and conferences
• BA in Business Administration, or related field
• 3-5 years of high volume store management experience
• Possesses strategic leadership, time management and organization skills
• Operate business to established Mountain Dining standards
• Ensure staff and restaurant environment will provide ski resort guest with a pleasant experience on a daily basis
• Monitor and maintain financial performance of dining outlet including payroll, sales, inventory, worker’s comp claims, etc
• Responsible for financial performance of daily operations including cost of sales & labor
• Responsible for hiring, scheduling, timekeeping, mid and end of season appraisals, and daily management of restaurant staff both front and back of house
• Accurately schedule staff to budgeted labor allocations
• Responsible for payroll exceptions, approvals and labor distribution reports
• Investigate and resolve guest complaints
• Responsible for banquet execution and management within the food court & coffee bar
• English required, Spanish preferred
• Minimum 3 years restaurant experience required
• TIPS certification required within 30 days of employment
• Serve Safe certification required within 30 days of employment
• Colorado driver's license required
• Knowledge of Microsoft office suite required
• Experience with Coupa purchasing software preferred
• Ability to work a flexible schedule including days, nights, weekends and holidays required
• Profit and Loss responsibility for the entire business
• Focus on increasing Garmin’s market share in all consumer categories (PND, Fitness, Outdoor & Marine) in the Mexican market
• Lead the sales & marketing teams throughout Mexico to grow our customer base and build the Garmin Mexico brand
• Review of Unit volume sales/Market sales/key dealer/OEM account sales
• Marketing review of various new markets, products and competition
• Contact with various customers, dealers and distributors on major issues. Ensure key relationships with major Mexican retailers are maintained
• Review of Transfer Pricing within Group companies
• Review of Key Performance Indicators (KPIs) for the business
• Demonstrated articulate and fluent communication skills in English in verbal and written form
• Ability to motivate and lead people
• Degree Qualification and Professional Qualification
• Previous General Manager experience
• Understanding of the local market, i.e. Dealers/Distributors, Tax Laws & Regulations, Import/Export Regulations, Marketing, etc
• Taking ownership of the day-to-day running of the operation and staff management
• Allocate priorities and oversee the work of a 10 person team
• Assist in the induction, training and development of staff
• Responsibility for the needs of large groups
• Create weekly and monthly reports
• Ensure that all customer sales inquiries are converted by the team
• Oversee all bookings are managed correctly by the bookings manager
• Responsible for facilities and building requirements
• Manage vender and partner relationships (Travel agencies, student agencies, education bodies)
• Deal with any staff/customer problems
• Document and implement procedures
• Working on pricing and campaigns both in Dublin & the UK
• Ensure smooth running of the invoices
• Able to prioritise and organise time efficiently
• Excellent interpersonal skills & ability to delegate
• Excellent PC skills including Word and Excel
• 5 years relevant work experience in a managerial role
• Hospitality, Travel or Tourism experience
• A 2nd language desirable
• 6+ years of experience in Business Management, Planning and Financial Oversight
• Bachelor’s Degree in Accounting, Finance, Business Administration or related area
• Knowledge of health plan operations including enrollment and member services, utilization, claims processing, contracting and provider relations, and regulatory compliance
• Advanced quantitative and qualitative analytical skills
• Microsoft Office/Suite proficient (Word, Excel and Access)
• Master’s Degree in Accounting, Business Administration, or Finance
• Lead the organization and will be ultimately responsible for designing organizational standard work that will ensure success in a rapid growth environment
• Empower employees to utilize existing skills and to develop new skills to ensure a highly competent and motivated workforce that will be engaged in driving cross-functional standard work
• Encourage technological innovation and process improvement initiatives to enhance quality, cost effectiveness, customer satisfaction, and work-life balance
• Lead development of market strategy to ensure a positive competitive position in relation to market share, profitability and quality and building strong customer relationships

PA to General Manager Resume Examples & Samples

• Management of day-to-day administrative and organisational tasks pertaining to General Manager and Commercial Manager
• Set-up and maintain up-to-date filing systems, records and procedures to provide efficient administration systems
• To raise purchase orders for the team
• Liaise with the Commercial and Marketing teams (e.g. product information and launches)
• Responsible for call handling into main Redken number
• Assisting the General Manager and the Commercial Manager with ad hoc projects
• Responsibility for planning and overseeing exciting and inspiring National Sales Meetings
• Liaison with Marketing to ensure that all of the materials are ready and delivered on time to the monthly Regional Meetings
• Responsibility for the smooth running of the Club 5th Avenue scheme including the system and ensuring statements go out monthly
• Responsible for daily, weekly and monthly commercial reports to sales team
• Responsible for general office management
• Degree and at least 10 years of direct management responsibilities over a team of sales staff
• Good in depth knowledge of financial products and services
• Comprehensive knowledge of policies and procedures to ensure the maintainence of operational controls that exceed audit standards
• Preferably obtained all CFMAS industry certifications
• Strong people management skills, coaching skills and problem solving skills
• Strong team building, interpersonal and communication skills
• Lead, manage, and develop standards for all services, office floors, breakrooms, offsites, and events. Ensure we are leading in all areas of hospitality, embracing the idea of belonging anywhere
• Supervise Foh management in direction of all service staff and daily operations. Ensure team performance and accountability through regular conversations, supervision, and support
• Produce and post weekly Front-of-House staff schedule
• Hands-on help, instruction, and leadership in service
• Identify efficiencies and initiatives geared toward high-volume, low-waste, cost-effective solutions that maintain a high quality of product and service
• Partner with the Executive Chef and Operations Manager to achieve overall departmental and corporate goals
• Manage beverage and product leads to secure accounts with local, sustainable, and high-integrity vendors. Establish clear budgets, ordering protocol, and product pars
• Establish and supervise systems and tools for full compliance of food safety and sanitation
• Meet weekly with events teams to plan and execute internal and external events
• Main point of contact on all employee service feedback. Respond to requests and questions, and disseminate feedback and recommendations to team
• Monitor Foh equipment and maintenence needs
• Advise and assist with dining room and breakroom environment layout and design
• Lead meetings, create agendas, communicate to inform, inspire, and promote accountability and growth
• Responsible for financial performance of the Village at Breckenridge and Village Hotel. Create and manage to departmental budgets, including forecasting, variances, and revenue management
• Collaborate with the other GM’s within Breckenridge and Keystone to share resources, expertise and ideas. Actively participate in the GM meetings and lead one of the various Summit County initiatives
• Foster the relationship with our business partners at CME, Vail Resorts Retail, VRDC and Breckenridge Mountain. Attend Mountain operations meetings to share Hospitality updates
• Uphold a strong working relationship with the HOAs within the Village at Breckenridge
• Maintain relationships with our Repeat and VIP clientele
• Provide leadership and support to the management team. This includes, but not limited to, direct involvement with performance management process, coaching and discipline, employee development, staffing levels, and policies & procedures
• Foster a culture that creates a high level of employee engagement
• Drive guest service and brand standards for the properties. Actively engage with guests and employees on a daily basis. Be “hands-on” and lead by example
• Influence HOA & owners to update units and properties thru refurbishing, maintenance upkeep, and special projects
• Manage and lead capital projects to stay within budget and timeline
• Work closely with property operations and functional areas including sales and marketing, human resources, IT, finance, and revenue management
• Minimum of four years of leadership experience preferred. Specialty retailing experience preferred
• Able to effectively select, lead and develop a team of 15-30 associates
• Strong sales experience required with demonstrated ability to meet or exceed performance standards
• An essential function of the job is the ability to work a flexible schedule based on the needs of the business including opening/closing shifts as well as weekends and holidays
• Able to work cooperatively in a diverse work environment
• Open to relocating for opportunities in other areas of the business
• Lead and direct manufacturing operations through a team of functional managers and front line supervisors
• Manage all aspects of the ~$82M business including EH&S, Lean Manufacturing and Kaizen techniques, engineering, quality, cost reduction, on-time delivery, customer satisfaction, employee relations, visual controls and plant performance measures with an employee base of ~190 employees
• Employ process improvements and Lean Manufacturing principles in all functions of the facility and foster a culture of continuous improvement
• Maintain and promote a code of ethics that conforms to all federal, state, local, corporate, and business unit laws, regulations and guidelines
• Achieve requirements and goals of safety, quality, cost and delivery performance levels
• Ensure compliance with export control – International Trade Compliance
• Ensure material is available for production schedules and appropriate inventory control is maintained and ensure reports accurately reflect material status and history
• Conduct daily production meeting to communicate priorities, identify work procedures, prepare work schedules, and expedite workflow
• Provides leadership for employee relations through effective communications, coaching, training, and development
• Ensure cost control through budget and inventory control
• Determine headcount needs and communicate needs to human resources
• Ensure equal opportunity for employees and applicants with regard to hiring, work assignments, training, transfers, advancements, and all other conditions and privileges of employment and provides a work environment free of harassment/discrimination/retaliation and makes good faith effort to meet Affirmative Action goals of the department
• Prepare reports that summarize and forecast company business activity and financial position in areas of income, expenses, and earnings based on past, present, and expected operations
• Acting as a steward of good business practices, and of the Bank’s assets and reputation in the community
• Improve the overall client experience by role modeling how to deepen client relationships, meet clients financial needs and provide a high standard of customer service
• Coach employees to introduce clients to the employee best able to meet their needs or to refer them to the appropriate partner (e.g. Wood Gundy, CIBC Private Investment Counsel) for their needs
• Encourage clients to adopt self-service channels in order to better meet their transaction needs
• Focus to increase sales volume year after year utilizing company tools and programs
• Devise an action plan for sales associates to successfully achieve their set sales and business goals
• Actively recruit, hire and develop in-store teams that represent BCBGMAXAZRIAGROUP brands and business culture
• Administer manager evaluations to evaluate growth and progression within the store
• Schedule and attend manager meetings as needed/required
• Protect the BCBGMAXAZRIAGROUP brand message and philosophies
• Additional duties/responsibilities may be assigned
• POS system knowledge
• Maintains adequate inventory levels of all products according to business levels
• Inspect quality of food product received at the lodges
• Assures completion of necessary paperwork, as needed, on a daily basis
• Responsible for employee scheduling, development, hiring, progressive discipline and separation
• Schedules all staff consistent with budgeted levels
• Responsible for opening and closing store and related procedures
• Responsible for cash handling procedures including but not limited to preparing and dropping bank deposits
• Authorizes register functions including post voids, returns and associate discounts
• Continually recruits for outstanding associates; identifies internal potential and assists associates in career path development
• Ensures compliance with New Hire process (includes NH paperwork) for all managers and associates
• Partners with District Manager and Human Resources for coaching and counseling and associate relations matters
• Trains and develops all managers and associates; writes performance appraisals and conducts performance review meetings
• Mentors Executive Assistant Manager, Assistant Manager and Team Leader
• Reviews all corporate communications and reacts accordingly
• Performs manager on duty (MOD) responsibilities as required
• Responsible and accountable for P&L and controllable expenses
• Writes and approves weekly staff schedule and processes payroll within corporate guidelines
• Complies with corporate Loss Prevention and Human Resources policies and procedures
• Maintains clean and safe environment for associates and customers to include sales floor and back room, manager's office and restrooms
• Adheres to all standard operating procedures as dictated by corporate office
• Effectively communicates with supervisors or corporate office regarding store issues
• Minimum 5 years of retail store management experience
• High School Graduate or equivalent; College degree preferred
• Good planning, organizational and time management skills
• Physical Requirements
• Lift, push, pull 25 lbs
• Frequent kneeling, bending and stooping
• Climb ladders
• Lead all phases of operations in the plant to ensure most effective and lowest cost methods of production
• Lead the Business Plan Process to define long & short term plant objectives aligned with CPS strategies and ensures continued focus on per unit cost
• Establish strategies to comply with current and future demands, planning and implementing the necessary projects to meet goals. Guarantee continuity of products to the customers in any event and at any time
• Engage with customers for periodic reviews, negotiation of service level agreements, standard cost presentation and establishment of performance metrics
• Ensure effective practices and procedures for production planning, cost management, plant capital utilization, human capital utilization, inventory management, order management, quality assurance, crisis planning, contingency planning and general plant maintenance including Good Manufacturing Practices (GMP)
• Ensure that the Quality, Occupational Safety and Environmental Integrated Policy and the Environmental System Management is developed and effectively implemented
• Responsible for the implementation of key changes including new product/package introduction, process changes, technology advancements and organizational structure changes
• Responsible for plant compliance with all internal/external audit programs (e.g. Finance, Legal, Occupational Safety, Environmental and Quality). Ensure compliance with all local and national regulatory measures related to plant, equipment, production and labor
• Develop relationship with other plants to promote the sharing of learning, process improvement, innovation in infrastructure and talent development
• Work closely with CPSNA Leadership Team to achieve maximum optimization of resources and provide excellent service to our main customer, USA
• Responsible for Plant’s operational excellence. Make sure that all corrective actions drive aggressive performance improvement. Continued focus to comply with TCCQS & all certifications
• Set the environment and encourage organizational capability development. Establish long-term infrastructure (people & assets) through capital planning and people development/succession planning & performance management
• Interacts with R&I and new products launchings, packaging activities and procurement initiatives through the local contacts for these functions
• Communicate with Government authorities and other external contacts as required
• Take ownership of improving the customer experience in the store
• Lead the business of selling by directing the education and expectation of the Sales Managers to be effective at teaching the selling process
• Meet or exceed sales, expense and productivity targets
• Lead best practices in presentation and store processes
• Provide a positive work environment that supports outstanding customer service
• Drive change and adapt to new tools and technology to optimize the business
• Experience in progressively larger management assignments, including but not limited to merchandising and store management roles
• Collaborate with Buying team to achieve Results
• Demonstrated track record of meeting or exceeding sales, expense and productivity targets
• Demonstrated success at identifying, developing and retaining quality talent
• Proven ability to build effective teams
• Proven experience in developing and executing business strategies
• Proven ability to develop a clear, prioritized agenda as well as manage multiple tasks in a fast-paced environment
• Broad understanding of all aspects of store operations (Alterations, Logistics, Loss Prevention etc.)
• Bachelor's degree a plus
• Lead the development of our waste collection and end treatment business transforming the organisation into the market leader in all targeted market segments served
• Build a sustainable growth strategy and drive its execution through the implementation of business plans aimed at maximising financial returns
• Develop a 5 year business plan aimed at maximising financial returns and manage the successful implementation of same
• Assume full responsibility for P&L budget
• Monitor and report on business performance against financial and other targets
• Ensure that environmental, health and safety compliance attains and maintains "best in class" standards
• Lead the development of a continuous improvement culture in the business through the use of tools such as Lean, 6 Sigma, etc
• Lead, motivate and develop the management team with a strong focus on coaching and recognising opportunities for development in order to reach targets and maximise margins
• As a key member of the Senior Management team, proactively use the Performance Management process as a means to support resource planning within your team and the wider organisation
• Ideal candidates will possess a minimum of 5 years multi unit experience in dining, retail and or catering operations exceeding $ 4M in sales
• Previous experience in college/university or business dining is highly preferred
• A minimum of 2 years primary financial accountability with a direct reporting relationship to clients and senior executives is required
• Proven track record of developing and implementing tools to increase top and bottom line as well as strong communication skills
• Previous experience in a college setting with union experience is preferable
• Ensure that all services provided meet the clients' needs and events are run efficiently, which may require liaising with an event organizer
• Communicate daily with the management team, planning work schedules and checking client requirements
• Respond to customer complaints, comments and enquiries
• Ensuring all events run smoothly
• Manage budgets to achieve profit targets
• Responsible for the recruitment, training, organization and monitoring of staff
• Responsible for the sales and marketing of the conference center, including pricing, promotions and promotional materials, image and brand and profile
• Negotiate with external service providers and suppliers as required
• Purchase equipment necessary for the conference center to operate
• Ensure compliance with health and safety, licensing laws and other legal regulations
• Day-to-day troubleshooting and addressing problems as they arise
• 3-5 years experience in related field
• Demonstrates a high level of visionary leadership, balanced judgment and disciplined execution
• Process-focused and decisive to ensure effective execution of all strategies/initiatives in order to meet company & client needs with a high standard of excellence, urgency & predictability
• Relentless commitment to safety excellence; demonstrates behaviors that drive a Safety FIRST core value; fosters a culture where every team member is empowered & supported to achieve a work environment without exposures and incidents…where No One Gets Hurt
• Creates a great employee work environment & inspires teamwork and partnership at all levels – internally and externally
• Is a visible servant leader, leading from the heart to serve, encourage, support and lift others up, while role modeling the Aramark Mission – deliver experiences that enrich & nourish lives
• Intense focus on our Values – Sell & Serve with Passion; Front Line First; Set Goals. Act. Win.; Integrity and Respect Always
• General Manager reports directly to A VPO
• Manage all facets of the organization including full P&L responsibility and controlling assets
• Ensures the effective implementation of the comprehensive Safety Plan, leveraging BST/S2S and client safety platforms, driving full compliance of all health & safety rules, guidelines and protocols
• Optimize financial performance, process accuracy and logistics productivity by conducting operational audits and ensuring a high level of execution and compliance
• Prepare and manage the business plans and contingency plans, which establish operational goals and predictable outcomes
• Drive operational efficiencies, labor/scheduling productivity, and vehicle Fleet/DOT compliance
• Provide overall direction and control to achieve operating and financial goals
• Responsible for the training, development and performance management
• Deliver strong operational performance by ensuring compliance with Aramark Facilities Services and regulatory agency standards and programs and translating corporate strategy into front line operational tactics
• Lead recruitment and development of team ensuring high performance, talent succession planning, optimal staffing and employee engagement
• Establishes and maintains effective communications and business relationships with clients/customers
• Ensure that client objectives are fully met by maintaining active customer relationships including formal structured monthly business reviews
• 30% travel will be required throughout Oklahoma City area and a site in Texas
• To be considered for this role, candidate must possess an undergraduate 4-year degree from an accredited university/college
• The ability to manage in a diverse environment with focus on client and customer services is a key success measure
• Previous profit and loss accountability experience, and a proven track record of growing accounts is essential
• Highly developed interpersonal, analytical and communication (written and verbal) skills and experience are essential for success in this role
• Candidates must possess a demonstrated attention to detail and ability to lead directly and through influence
• Multi client management of select school district in Long Island New York
• Responsible for food service and catering for a fast paced school districts
• Reviews and ensures compliance to systems and procedures for the ordering, receiving, storing, preparing and serving of food related products, as well as menu planning and development in all schools and all clients
• Motivates, trains, and supervises front line management, supervisors and hourly employees
• Develops operational component forecasts and is able to explain variances. Responsible for component accounting functions
• Ensures that requirements for appropriate sanitation and safety levels in respective areas are met
• Coordinates and supervises unit management and hourly personnel regarding production, marketing, quality and cost control, labor management and employee training
• Supports recruiting efforts, supports and retains front line team
• Looks for opportunities to implement new products and services which support sales growth and client retention
• Ability to communicate effectively with clients, customers, and support staff
• Conducts periodic inventory; maintaining records to comply with Aramark, government and accrediting agency standards
• Bachelor degree in nutrition, dietetics, hospitality, business or other related field is required
• K-12/NSLP experience is required
• Must have at least 3 to 5 years of food service management experience
• Must have a demonstrated experience developing talent and managing multiple priorities
• The ability to manage in a diverse environment with focus on client and customer services, entrepreneurship and building and growing a strong business is essential for success in this role
• Building relationships, strong financial acumen, analytical ability are essential to success in this demanding environment
• The ability to identify defects in the preparation and service of food and implement improved quality control procedures as well as to communicate effectively with clients, client customers and support staff is required
• Strong time management skills are necessary for success in this role
• P&L accountability experience is required
• Local travel, account to account is required
• Responsible for the supervision in the completion of all custodial and housekeeping operations
• Handle all staffing, scheduling, training and developing an hourly staff in addition to handling customer and client requests as they pertain to your department
• Provide training on equipment specific to the facility
• Oversee Special Projects on behalf of the Facility
• Tour and inspect the facility, coordinating total quality management requirements
• Ensure all requests from client and customers are closed loop with communication back to the requestors
• Ensure compliance with all OSHA and environmental regulations and other local, state, and federal government regulations
• Respond to requests of client, DM, RVP, and Corporate Staff
• A minimum of 5 years relevant management experience in a housekeeping or custodial role is required
• Ability to manage in a diverse environment with focus on client and customer service is essential to success in this role
• Strong organization, time management and team motivation skills are also important
• Ability to communicate effectively (verbal and written) with clients, senior management and Aramark support staff, plus the ability to respond effectively to changing demands is necessary
• Must be available to work event driven hours that includes some evenings, weekends and holidays
• Bilingual (Spanish) is a plus
• Bachelor’s degree required coupled with educational discipline in the area of Food Service, Hospitality, or Business Management
• Certified Hotel Administrator (CHA) certification is highly preferred. Proof of recertification status is required
• Minimum 5 years’ experience in a hospitality environment. Seasonal destination experience is highly preferred
• Minimum 5 years previous experience in creating and managing a department budget; creating and managing product sales, and implementing operational programs and initiatives
• Minimum 3 years previous experience in directing the work of multiple-unit managers
• Minimum 3 years of previous experience in financial controls and analysis
• Demonstrated ability to think and plan over a one-to-two year time span
• Demonstrated ability to organize and manage multiple priorities
• Delivers strong operational performance by executing against Yosemite Hospitality objectives and regulatory agency standards and programs, continually monitoring operations, completing assessments and developing necessary action plans to provide optimal managed services and drive employee and customer satisfaction
• Recommends methods, resources, and implementation for improvement based on operational needs/capabilities
• Builds, develops, and manages Management team capable of carrying out needed organizational objectives
• Assisting in the design of improvements to optimize financial performance and operational productivity, Operational Excellence
• Interpreting and ensuring compliance as well as applicable government, regulatory and/or accrediting agency standards and codes
• Delivers strong operational performance by executing against Aramark Healthcare and regulatory agency standards and programs, continually monitoring operations, completing assessments and developing necessary action plans to provide optimal managed services and drive patient and customer satisfaction
• Ensures compliance with all contract obligations
• Requires a minimum of 6+years progressive management experience managing a complex business with $10+Million financial and operational responsibility for that business, multi-site OR multi-departmental
• Environmental Services, Linen and Patient Transport role in large complex site preferred
• Ability to work with mathematical concepts such as probability and statistics
• Requires management and leadership skills and the ability to work with confidential employee, client, and Aramark information
• Create and develop relationship with Client
• Oversee budget, including labor costs, supply costs, inventories, and ensures services are in agreement between Aramark and the Client
• Ensure compliance with all OSHA regulations and other, local, state, and federal government regulations
• Maintain staffing and scheduling requirements for work
• Implement training and development of employees
• Actively use the CMMS to manage and report facilities services. Advocate for use of handheld devices
• Participate in renewal process
• Maintain and oversee tracking of Energy consist with the Aramark and client’s Policies
• Seek ways to build the business
• Collaborate and engage Aramark non-resident Technical Service Team
• Delivers strong operational performance by executing against Aramark Healthcare and regulatory agency standards and programs, continually monitoring operations, and completing assessments and necessary action plans to provide optimal food quality and meal service, and drive patient and customer satisfaction
• Provides overall direction and manages performance for all Food Service Managers, Supervisors and front line employees, ensuring employee development, engagement and compliance with human resource related policies and standards, including conducting applicable rounding
• Qualified candidates must possess a Bachelor's Degree, or be a Certified Dietary Manager, or be a Registered Dietitian and have a minimum of 6 years food service management experience to include strong financial acumen as supported by a minimum of 3 years of successful P&L management experience within a professional environment
• Excellent opportunity for an Assistant Director from a 500+bed facility to step into a #1 role
• Candidates must demonstrate experience with managing salaried individuals and soft skills necessary to drive programs and develop careers
• Effective communication (listening, verbal and written) skills with clients, customers of client and support staff
• Demonstrated ability to understand food cost and the usage of food
• Demonstrated attention to the achievement of high quality standards coupled with a proven track record in identifying defects in the preparation and service of food and the implementation of improved quality control procedures
• Strong catering background
• Demonstrated ability to responding effectively and efficiently to changing client demands
• Plan, direct, and control multiple services/locations in our corporate dining division (i.e., food service, merchandising, event planning, facilities, vending, etc.)
• Meet operating and financial goals, client objectives, and customer needs
• Responsible for the development and growth of multiple management teams in multiple locations
• Daily interaction with the client and client's customers and/or employees
• Developing new concepts to increase existing revenue sources for public foods/concessions, premium service and catering outlets
• Plan, direct and control multiple services (i.e., food service plus an additional services; merchandise, event planning, facilities, etc) to meet operating and financial goals, client objectives and customer needs
• Interact successfully with the client management team
• Interact daily with the client and client's customers and/or employees
• Bachelor’s degree level education highly preferred in an area of Food Service, Hospitality, Facilities, or Business Management
• A minimum of five years previous experience in creating and managing a department budget; creating and managing product sales, and implementing operational programs and initiatives
• A minimum of two years of previous experience in financial controls and analysis
• A minimum of 10 year's relevant experience is required
• Ability to taste and smell food to determine quality and palatability. Ability to communicate effectively with clients, senior management and Aramark support staff
• Ability to respond effectively to changing demands. P&L accountability and/or contract-managed service experience is desirable
• Plan, direct, and control all unit food service and resources to meet operating and financial goals, client objectives, and customer needs in a multi-unit operation
• Responsible for analyzing all financial reports for residential and retail operations
• Review all financial measurements with directors to ensure achievement of financial goals
• Develop operational component forecasts and is able to explain variances
• Provide guidance and support in developing action plans to address areas requiring improvement
• Ensure compliance with Aramark Standard of Operations in all residential, retail, and catering operations
• Interact with Client Management and maintains effective client and customer relations at all levels with client organization
• Ensure compliance with company policies such as safety, wage and hour, sanitation, and purchasing
• Responsible for recruiting, training, and succession planning of all talent at location
• Oversee the implementation and maintenance of new marketing, sustainability, and culinary concepts for residential and retail locations
• A minimum of 5+ years of experience in a food service operations
• The ability to manage in a diverse environment with focus on client and customer services, entrepreneurship and building and growing a strong business
• Must be able to communicate effectively with clients, customers, and support staff and be able to respond effectively to changing demands
• ServSafe certification required
• Proficiency in all Microsoft Office suite applications is required
• Responsible for food service and catering for a fast paced school district
• Maintain systems and procedures for the ordering, receiving, storing, preparing and serving of food related products, as well as menu planning and development
• Motivates, trains, and supervises hourly employees and supervisors
• Coordinates and supervises unit personnel regarding production, marketing, quality and cost control, labor management and employee training
• Recruits, hires, develops and retains front line team
• Conducts periodic inventory; maintaining records to comply with ARAMARK, government and accrediting agency standards
• Ideal candidates will possess a minimum of 5 years multi unit experience in dining, retail and or catering operations
• 5-7 years of operational experience in hotel/banquet setting desirable
• Candidates with experience within retail dining including national brands are preferred
• Must demonstrate the ability to lead a team in a diverse environment and successfully provide alignment and innovation to generate measurable outcomes for our clients and customers
• Delivers strong operational performance by executing against Aramark Leisure , Lake Tahoe Operations, Zephyr Cove Lodge & RV Park, and Spooner Summit objectives and regulatory agency standards and programs, continually monitoring operations, completing assessments and developing necessary action plans to provide optimal managed services and drive employee and customer satisfaction
• Provides operational expertise in the areas of lodging, activities, marina, food , beverage, retail, fleet and transportation throughout the organization
• Recruits, develops, and manages Management team capable of carrying out needed organizational objectives. Develops personnel to meet staffing and succession planning needs, as well as to insure optimum utilization of employees
• Conducts operational audits of units and designs improvements to optimize financial performance and operational productivity
• Audits units to ensure conformance with Aramark, government and accrediting agency standards, regulations and codes regarding food storage, preparation, sanitation, and
• A minimum of five years experience in managing a complex hotel or resort destination operations (combined Lake Tahoe points of sale: Marina & Snowmobile Operations, Fleet & Maintenance Operations, Hotel, Restaurant, Event Sales & Operations, Retail, Facilities Service)
• A minimum of five years experience in food & beverage operations
• Basic computer proficiency
• Certified Hotel Administrator (CHA), highly preferred
• Ability to communicate effectively with clients, senior management, and ARAMARK support staff
• Proven experience leading and inspiring teams at all levels of the organization
• Should exhibit the ability to respond effectively to changing demands
• Bachelor's degree in Food Service Management, Business Administration, or other related field, plus a minimum of 8 years relevant experience
• Works hand in hand with the Board of Governors to ensure the operation is meeting the needs of the Membership
• Act as the liaison and grow the relationship between BCG and the Meadows
• Actively seek feedback from Members and committees on the experience, programs, services and offerings of the club
• Works with current and future committees to address the needs of the Membership
• Develops, maintains and administers a sound business and organizational plan for the property which includes an operating budget and marketing plan
• Regularly meet with the board of directors and member committees that govern the club
• Oversee and manage a large-scale food and beverage operation including multiple outlets
• Hires, develops and supervises all key management employees of the property
• Continue to cultivate the ACE culture through training and on the job coaching to ensure high levels of member and Member service
• Consistently assures that the property is operated in accordance with all applicable local, state and federal laws
• Oversees the care and maintenance of the property’s physical assets and facilities
• Assists in the creation and coordination of the property’s marketing strategy in conjunction with the designated Billy Casper Golf Regional Director of Marketing and Regional Manager
• Works with the appropriate department managers to create and conduct player development programs to attract golfers to the facility
• Ensures the highest standards for food, beverage, sports, recreation activities and other property services
• Analyzes financial statements (income and expenses) relative to budgeted goals and takes corrective measures as necessary. Prepare monthly financial reports for the client
• Prepare monthly narratives for the client to accompany the financial report
• Works with department heads (Superintendent, Golf Professional, Food & Beverage Director, Executive Chef, Tennis Professional, Amenities Manager, Controller, Clubhouse Manager, Director of Sales, etc.) to schedule, supervise and direct the work of all property employees
• Participates in outside activities that are judged appropriate by the Regional Manager to enhance the presence of the property in the local community
• Actively work to grow revenue at the facility through programming and outside sales
• Develops, maintains and administers a sound business and organizational plan for the property which includes an operating budget and marketing plans
• Continue to cultivate the ACE couture through training and on the job coaching to ensure high levels of member and guest service
• Works with department heads (Superintendent, Golf Professional, Food & Beverage Director, Executive Chef, Clubhouse Manager and Director of Sales) to schedule, supervise and direct the work of all property employees
• Maintain an active and positive involvement from the Board of Governors by: sharing the "vision" for the Club and the means to achieve it; gaining its support to build a culture of Member focus, quality and service; soliciting input on specific issues which affect their Members; reporting the "state of the Club" on a regular basis through Board Meetings; demonstrating respect and recognition for each Board Member in any contacts with the Club
• Develop aggressive sales, marketing and net revenue plans and direct successful implementation, following established financial plans and revenue guidelines in all areas. Motivate sales staff to achieve revenue goals per departmental sales plan by conducting timely and productive sales meeting
• Responsible for setting club goals, both qualitative and quantitative. Develop business and financial plans for club. Monitor club performance according to plan on a daily/weekly basis and taking appropriate actions as needed to assure expected revenues are realized from each operating area in the Club. Work with Department Heads to develop and implement actions to ensure club's performance from each operating area to plan
• Involve all Club Employee Partners in generating revenue through constant communication on the importance of continuous income stream. Research and analyze current and future market areas, and develop sales strategy based on facts
• Actively market Club Memberships, Member services and Club facilities to attract new Members and achieve revenue objectives
• Ensure all expense control systems are in place with close monitoring of all department expenses including revenue to payroll ratio. Ensure appropriate forecasting systems are utilized and are accurate
• Ensure all Club Policies & Procedures are adhered to and ensure all Club Employee Partners are accountable for compliance of these Policies & Procedures
• Maintain exceptional Member Relations and facilities by creating a quality environment through staffing, programming, service operations, and maintenance
• Identify opportunities for Member events, food and beverage services, golf and recreational facilities that satisfy on-going Member needs and implement to achieve revenue objectives
• Recruit, select and develop a qualified staff, including Department Heads, to understand the relationships between value, Member Satisfaction and Member retention/attrition
• Develop Employee Partners for career advancement through the use of Performance Review Systems, Cross Training, and Development Planning
• Actively participate in Club events, acting to facilitate Members to create their own value, making use of significant personal contact as a means of gathering feedback
• Monitor Member attrition. Develop action plans to curtail Member attrition and maintain it at the lowest possible level
• Completing all required financial and administrative reporting/audits accurately and on time. Assuring all accounting practices are in compliance with GAAP and the company's established accounting policies and procedures
• Maintain exceptional Member and Board relations and facilities by creating a quality environment through staffing, programming, service operations and maintenance
• Actively market Club Membership, Member services and facilities to attract new Members
• Foster and maintain colaborative Board, Landlord and Building Management relationships
• Ensure that every resigning Member is contacted to ascertain their reason for resignation
• Manage Adj. EBITDA to ensure all the Club's financial obligations are met
• Bachelor’s Degree or equivalent work background
• At least 10 years of sales experience in a related field, with a preference for at least 2 of those years in sales management. Experience in the college or pro sports field strongly preferred
• A demonstrated track record of outstanding sales achievement (both in growth and profit) is essential. Proven ability to renew and upsell existing clients as well as land new clients
• Experience managing a P&L for a property or division preferred
• A thorough understanding of EBIDTA is essential
• Exceptional sales skills and proven ability to pitch and close deals up to and beyond seven figures
• Successful track record in contract negotiations and management required
• Experience with legal and financial implications of complex, multi-platform deals preferred
• Proven ability to manage activation and fulfillment of sponsorships and corporate partners with minimal attrition as a result
• Superior communication, negotiation, and interpersonal skills
• Results-oriented leader with proven ability to motivate teams and maximize revenue production
• Enthusiastic, creative with the ability to think strategically and tactically
• Strong understanding of sales compensation plans with the proven ability to navigate compensation issues to a positive conclusion
• Has the highest level of personal and professional integrity and ethics
• Has a strong understanding of and passion for college and professional sports industries
• Strong computer skills with experience operating in an environment that employs a CRM system as well as the Microsoft Office suite
• Some local travel required
• Ability to make decisions easily and quickly
• Excellent supervisory, presentation, and time management skills
• Knowledge and passion for the health and fitness industry
• Manages subordinate Directors and Managers who supervise employees in the Finance, Marketing, Operations, Food & Beverage Departments or other facility departments
• Bachelor's Degree (BA) from a four-year accredited college or university with major course work in business or public administration or related field
• Experience in labor relations and union contracts, if applicable
• Excellent communication and interpersonal skills and organizational ability
• Demonstrated knowledge of the principles and practices used in the successful management of entertainment or convention facilities of a similar description
• Ability to anticipate problems and implement immediate corrective action
• Strong orientation towards hospitality/customer service for the meeting, convention and entertainment industry
• Effective supervisory skills. Ability to deal effectively with human resource and personnel problems; to deal constructively with conflict; to motivate, provide counsel and execute applicable solutions
• Ability to manage a facility of same size and type
• To perform this job successfully, an individual should be proficient In Word and Excel
• A successful performance record and a demonstrated ability to deliver commercial results and retail excellence
• Personal style: high level of energy, intellectual integrity, openness, directness and flexibility are key
• Proven track record of strong sales and management at a luxury brand preferred
• The ability, drive and desire to deliver outstanding results
• Sound analytical and organizational skills – ability to work well with people and clients well also being operationally and financially minded
• At least 5 years management experience
• Bachelor's degree prefered in Food Service Management, Business Administration, or other related field
• Minimum of 8 years relevant experience
• P &L accountability and/or contract-managed service experience is desirable
• Work with the Regional President in the analysis, planning and execution of tactics and strategies to grow local revenue and audiences across all platforms in concert with leading the successful implementation of company strategies and initiatives in these local markets
• Inspire and foster innovation in everyday work and for new solutions that support the Gannett strategic vision
• Work with sales leaders and client strategy teams to analyze the market opportunity and competition to determine the most effective sales strategies for increasing advertising revenue across multiple platforms
• Ensure adoption of the World Class Sales playbook – principles, behaviors and best practices - and work with sales leaders to recruit, coach, motivate and develop a highly skilled and engaged sales staff
• Work with key advertisers to develop successful relationships; make sales calls; and attend community and client events to further build customer partnerships and drive market share
• Monitor overall site employee health/climate and own the communication of the company vision, values and behaviors to all employees. Deploy employee engagement best practices to ensure inspired, engaged and collaborative workforce across all functions at the local sites
• Partner with Finance to understand and actively manage revenue and expense budgets to ensure profit targets are achieved
• Drive community impact through championing efforts of the newsroom to drive and engage audiences
• Bachelor’s degree or equivalent experience preferred
• Minimum of five years as a successful sales leader
• Strong strategic planning, communication, analytical, interpersonal, organizational and resource management skills
• Experience and understanding of financial statements and analysis
• Solid multi-platform revenue-generating track record with strong digital aptitude
• Well versed in knowledge of sales and marketing campaigns, methods, channels and analysis for ROI
• Managing 2 sourcing offices with +/-50 Chinese Employees
• Implement a culture which focuses on optimal servicing of our clients
• Analyzing the processes within the organization and improving this in a structural manner
• Detecting and solving problems concerning quality, timelines, shipments, social compliance. In short; everything that has to do with the daily business of a sourcing office
• Improving cost level and therefore contribute to an extraordinary competitive level
• Travelling to factories in order to be involved from the beginning (buying) till the end (delivery)
• Maintaining and monitoring our social compliance strategy/road map
• Expanding FOB sales to European and non-European customers
• Monitoring and improving margin within existing processes
• Create a safe work environment
• Manage food ordering, inventory, preparation and serving
• Identify, and delegate responsibilities to the team
• Optimize food costs through portion, purchasing, inventory and waste controls
• Create and maintain operations records like inventory, food costs, delivery receiving, and employee scheduling
• Ensure the cleanliness of all areas of the restaurant
• Recruit, interview and hire qualified applicants
• Lead, manage, develop, coach and evaluate staff
• Ensure all team members maintain the highest level of guest service
• 2+ years of restaurant management experience in a fast-paced environment
• Understanding of food and labor costs
• ServSafe certification desired
• Optimizes member and guest experience through presence, branding, and communication
• Achieves financial targets, grows the membership, and leads the team to delight the membership
• Prepares and monitors annual budget, revenue goals and expenses and takes effective corrective action when necessary
• Develops, maintains and administers a sound organizational plan and initiates improvements as necessary
• Ensures all Human Resources procedures and policies are followed by management staff, monitors policies relating to personnel actions and training along with professional development programs
• Oversees the care and maintenance of all the property’s physical assets and each individual division within
• Coordinates marketing programs to promote the club’s services to potential members
• Ensures the highest standards for food and beverage service on property
• Implements policies and procedures for multiple departments, including compliance of all company standards relating to quality of products and services
• Directly manages department members that may include, but is not limited to: Head Professional(s), Golf Course Superintendent(s), Membership Director, Food and Beverage Director, Tournament Coordinator, Director, Instruction, etc
• Bachelor’s degree (BA) from four-year college or university
• Class A member of PGA/LPGA member or CMAA Member
• Min of 5 years related experience and/or training; or equivalent combination of education and experience required
• Experience in higher end private club and hotel/resort setting is preferred
• Achieving national sales revenue objectives by establishing sales goals and expense budgets to motivate the sales force to work together to realize and exceed sales targets
• Working with the Pearson Higher Education Executive Team to set the company's overall vision and strategy and translating it into effective sales actions
• Achieving assigned quantitative sales goals
• Implementing sales strategies
• 10 years sales experience with an educational services company -5 years management and staff development experience -Knowledge of contracting, negotiating, and change management. -Knowledge of structuring sales quota goals and revenue expectations. -Proven success in consistently exceeding sales targets -Must be a strategic sales thinker with an outstanding record of executing sales plans -Excellent presentation and communication skills -Considerable travel is required -B.A/B.S Degree, Master's Degree is preferred
• Prospect, meet and close a significant number of new and renewal high level corporate sponsorships within the greater Houston footprint
• Generate incremental sponsorship revenue to meet and exceed property goals
• Uphold and support by example a culture of hard work, creativity – always building team belief in the revenue goal
• Develop and execute a sales plan to meet and/or exceed assigned annual revenue targets. Identify potential sponsors for HBU Sports Properties. Develop key marketing objectives with clients. Entertain and cultivate sponsors in various settings. Be available for game days, evening athletic events and coach's shows. Be available to travel for client presentations. Represent HBU Sports Properties and HBU in a professional manner. Manage administrative tasks related to contract processing and day-to-day office operations. Assist with tasks necessary to insure the overall success of HBU Sports Properties. Obtain and manage all necessary proof of performance records. Assist in fulfilling benefits per corporate partner agreements and developing relationship between partners and HBU Sports Properties. Attend and assist with planning/activation at all home football games, basketball games, and other special events or games as determined. Assist in collecting advertisements from partners and distribution of such to media outlets, signage and game day programs. Coordinate on-site marketing programs for client fulfillment. Client contract fulfillment, execution and review. Complete all necessary paperwork and reports in allotted time frame. Other duties as assigned
• General Manager reports directly to the District Manager – East Operations
• Manage all facets of the organization including full P&L responsibility and controlling assets with operating revenue of $16M annually
• Ensures the effective implementation of the comprehensive NY Safety Plan, leveraging BST/S2S and client safety platforms, driving full compliance of all health & safety rules, guidelines and protocols
• Prepare and manage the distribution center/commissary business plans and contingency plans, which establish operational goals and predictable outcomes
• Provide overall direction and control to a large/complex 3-shift warehouse to achieve operating and financial goals
• Responsible for the training, development and performance management of all distribution center/commissary personnel, operations managers and associates
• To be considered for this role, candidate must possess an undergraduate 4-year degree from an accredited university/college; candidates with an MBA will be preferred
• Candidates must also possess at least 7 years of experience in logistics, managing inventory, financial control, and FLM experience in a contract management service provider or client centric setting
• Total managed volume greater than 10 million dollars and P&L management experience in the facilities/logistics industry is required
• Union experience preferred
• Prior experience training, mentoring and developing management level staff is required; experience leading 100+ person staff is preferred
• Oversee and manage a food and beverage operation
• Continue to cultivate the ACE couture through training and on the job coaching
• Works with department heads (Superintendent and Golf Professional) to schedule, supervise and direct the work of all property employees
• Professionally and efficiently stock and display merchandise
• Actively work to grow outing rounds/revenue at the facility through outside sales and retention
• Superior organizational, time management and communication skills required
• Outstanding leadership skills and the ability to multi-task
• Very good problem resolution techniques
• Solid financial skills and accountability
• Must be computer literate with working knowledge of hospitality systems; Springer Miller Host, Micros systems highly preferred. Proficient computer skills including MS Word, MS Excel and MS Outlook
• Must be familiar with a variety of Hotel and Food & Beverage concepts, practices and procedures
• Must be willing to work long hours, rotational shifts, weekends, holidays and have rotational days off
• P&L accountability and/or contract-managed service experience is required
• Ability to manage and maintain inventory/cost controls is required
• Ability to deal effectively with customers and other Company personnel. Ability to speak effectively before groups of customers, guests or employees
• Prepares and monitors annual budget, revenue goals and expenses as well as generating various (weekly, monthly, etc.) business volume forecasts
• Monitors monthly and other financial reports/statements on a daily, weekly and monthly basis for the facility and takes effective corrective action when necessary
• Maintains and increases membership sales as necessary
• Establishes and implements Troon personnel policy, initiates and monitors policies relating to personnel actions and training along with professional development programs
• Ensures all Human Resources procedures and policies are followed by management staff
• Maintains membership with the PGA and CMAA and other professional associations. Attends workshops and meetings to keep abreast of current information and developments
• Oversees the care and maintenance of all the facility’s physical assets and each individual facility
• Coordinates marketing programs to promote the facility’s services to potential customers
• Directly manages department members that may include, but is not limited to: Head Professional(s), Golf Course Superintendent(s), Membership Director, Executive Chef, Food & Beverage Manager, Banquet Sales Manager, Comptroller, etc
• Assures that effective orientation and training are given to each new associate. Develops ongoing training programs
• Experience in private club setting is preferred
• Limited travel required
• Must be proficient with Microsoft Office applications. Helpful if candidate processes working knowledge of ClubSoft and Jonas
• Define and monitor the brand strategies
• Set and monitor the Brands performance in terms of sales growth and market share
• P&L management: set and monitor budget objectives (profitability, structure of P&L account, cash flow)
• Build the Group’s internal and external image and reputation, through strong relationships with local distributors, administrations and key influencers and strategic partnership with the trade
• Develop the Division’s image internally and externally
• Responsible for all change and integration management
• Be able to interpret Regulatory, Compliance and legislative issues in advance
• Optimise the Brands to develop quality, engagement and performance of all employees
• Recruit, develop and manage teams, ensuring knowledge transfer and change management
• Highly numerate – strong analytically
• Strong Communication skills – written and verbal
• Excellent negotation skills
• Commercially savvy / strong negotiator
• Experience in a fast paced sales environment
• Highly organised with prioritisation skills
• Experience in FMCG or retail sectors would be highly beneficial
• Assumes leadership role with accountability for maximizing store business results by consistently creating exceptional Customer experiences
• Facilitates achievement of business results by providing uniquely responsive Customer service, compelling merchandise presentation, operational integrity, optimal staffing and Associate development
• Achieves company objectives and enhance the DSW brand image by modeling our values; Honesty, Enthusiasm, Accountability and Respect
• Develops and implement agile strategic plans to achieve business results
• Fosters teamwork and collaboration within the store and district
• Leads efforts to ensure customers experience customer service that is friendly
• Proficiency in base computer use, including e-mail, MS Word or other word processing program and Excel or other spreadsheet program
• Retail or hospitality managerial experience
• May be required to travel by air, car, train, etc
• Strong background in customer service
• Positive and energetic team player with a strong leadership capability
• Educational background: relevant post-secondary education
• Minimum 4 years of experience in progressive retail supervisory role
• Manage sales and business development of McGraw-Hill Education's portfolio of digital products and services to ensure long-term growth and customer value
• Develop the Hong Kong market through achieving and exceeding sales, profit and digital growth targets
• Inspire the sales team to deliver and exceed sales targets and foster a culture of accountability and success
• Manage the McGraw-Hill Asia brand in the Hong Kong market and ensuring consistent positioning, identification and communication of key messages
• Manage day-to-day operational matters of Hong Kong business including but not limited to staff welfare, facilities management, employee engagement, etc
• Partner closely with Business Directors and other regional stakeholders in aligning strategy and ensuring the delivery of results against objectives
• Ensuring the Club's high standard (Ritz Carlton type) membership experience is executed on a daily basis
• Ensuring the Club is attracting new members
• Optimizing the Club's financial performance
• Building and inspiring a cohesive management team and staff
• Achieving store sales goals and creating strategic sales plans with the District Manager
• Implementing company training programs; monitoring staff training in product knowledge, customer service and selling skills
• Promptly and accurately completing all paperwork procedures (New Hire, Incident, Reports, etc.)
• Recruit, train and supervise Co-Manager(s), Assistant Managers, Key Holders and Sales Associates
• Interfacing with District, Regional and corporate personnel (i.e. accounting, merchandising, operations and human resources)
• 5 years of retail experience
• 4 years of retail management experience
• Fashion Industry knowledge
• Functional digital literacy; POS, MS Office, web, social
• 5+ years of management experience in high fashion / luxury apparel
• Solid experience and demonstrated skills in recruiting, supervising, coaching and training sales associates
• Manage hospitality segment for Top Shelf
• Cultivate and expand current customers business for Top Shelf
• Build new relationships both internal and external to generate new business for branding and hospitality
• Lead sales planning, establishing goals conjunction with business leadership
• Proactively prospect, qualify, grow and maintain an account list
• Pitch new business – client direct and their agencies, as applicable
• Meet or exceed revenue and profit targets
• Manage Creative Services division profitability
• Prepare proposals and respond to RFP's
• Manage the creative services staff
• Minimum 4 years of experience in event marketing and sales with a track record of meeting/exceeding revenue targets
• Ability to apply accounting principles and to determine best practices for quality and profitability
• Excellent written, verbal, communication, and interpersonal skills with a customer service focus
• Proficiency with Microsoft Office Suite, especially Excel and Power Point
• Strong consultative sales skills, relationship building and customer services skills
• Position will require travel, some nights and weekends will be required
• Meeting and exceeding customer expectations through proactive lodging, homeowner, food and beverage, and group/conference management and relations
• Monitoring revenues to insure that we are maximizing our potential and develop improvement strategies as needed, including sales tactics, expense handling and active pursuing of homeowner contracts
• Recruiting, interviewing, hiring, counseling, motivating, coaching, training, appraising and disciplining staff members
• Creating and managing departmental budgets, including forecasting, variances and revenue management
• Handling guest opportunities that have escalated beyond front line managers capabilities and performs line staff duties when necessary due to business or staffing volumes
• Completing all appropriate paperwork and effectively communicating with corporate and other departments, including but not limited to: Accounting, IS, Human Resources, Payroll, Sales, Workers Comp, Purchasing, Engineering, Conference Services, Marketing
• Working with Hilton/Doubletree to ensure we are in compliance with their standards
• General Manager you will plan, direct, and control a location in our corporate dining division (i.e., food service, merchandising, event planning, facilities, vending, etc.)
• Responsible for the development and growth of multiple management teams in this location
• General Manager will have daily interaction with the client and client's customers and/or employees
• Lead and coach the team to effectively connect with and educate our Mom2Be about our unique, multi-brand environment
• Embody a brand culture that engages and excites the team and our Mom2Be
• Uphold visual and operational excellence. Empower team to make store based decisions that meet Company expectations and will support overall client experience
• Minimum of 5 years of retail management experience in a high volume store or multi-unit management required. Specialty or fashion apparel experience preferred
• Ability to understand the importance of optimizing payroll, creating and effective schedule based on high traffic business timeframes
• Develop leaders across all levels of the organization--this is a critical component of our continued success and growth. Leadership at Stitch Fix is not a “title” or “role”, it’s a way of being. The leadership traits are behaviors that grow our culture and create our future. We look for and develop these fundamental traits in all employees; and we expect you to lead the way, have a strong vision and unrelenting expectations on leadership capabilities for your team
• Be an inspiring leader--identify individual strengths and development opportunities across all levels; encourage team members to take on exciting projects and drive warehouse performance through continued learning of what motivates and inspires your team
• Attract and hire top talent--Partner with the People & Culture team to develop a strategic vision and talent plan for attracting, hiring and developing talent to meet your org’s talent goals (including hiring full-time and /or temp staff). Be an active player in identifying and assessing talent. Tap into your rich professional network to attract talent to your organization
• Empower and support your team--Identify issues or missing resources that are negatively impacting employee productivity or morale, and follow through to address them
• Integrity--build your team to support our company vision and to meet the demands of rapid growth and changing objectives
• Partnership--communicate effectively with all levels, from new warehouse associates to senior members of management and cross-functional partners, and set the same expectations with all members of your team
• Innovation--promote a culture of continuous improvement and empower associates to propose and implement solutions to decrease costs and improve efficiency
• Responsibility--oversee training and onboarding to ensure proper processes and best practices are consistently documented, communicated, and adopted
• Be a champion for a fun and unique warehouse culture--we are lucky to have a diverse, creative, and fun workforce; you will help maintain our awesome environment!
• Lead by example & create an environment and a team that consistently delivers transformational customer experiences
• Create, model and manage a highly productive selling environment by providing consistent training & coaching
• Ensure visual merchandising and maintenance standards are met at all times
• FP Senior Level General Manager to lead business/P&L of FordPass’s Mobility & Experience Journeys. Create, grow, and lead in a startup environment—with the springboard of proven business opportunities across the Mobility & Journey landscape
• Responsible for prioritization and creating business and operating plans for each mobility and experience in FordPass culminating in a business plan for FordPass digital business
• Work with a cross-functional team - including Marketing, Finance, IT, Product Development, Apps to create plans that transform the Connected Customer Experience
• Expansive responsibility for all aspects of key FP Experience Journeys business line including product strategy, technology alliances, marketing, positioning, sales strategy, channel development, and services development
• Develop sales objectives including sales volume, cost of sales, and revenue growth for the region
• Full sales P&L responsibilities for region including customer acquisition, customer retention and customer satisfaction
• Lead, manage and train field sales and account management executives in developing and closing new revenue opportunities in application implementation and management, infrastructure services, hosting, content delivery, and cloud computing services
• Develop multiple channels to market to expand current direct sales reach
• Take leadership role in pricing, solution architecting, risk identification and management, and competitive assessment areas
• Work within company guidelines to oversee appropriate pricing, service level, and legal terms with customers
• Foster and develop increased awareness of the company’s product and service offerings within the industry, channel partners, and professional networking groups
• Maintain staffing and scheduling requirement
• Respond to requests of client, campus community, DM, RVP, and Corporate Staff
• Implement training and development of employees and Human Resources policies and procedures, as applicable
• Assume responsibility for utilization of computerized management systems
• Participate in a school committee or group outside of Facility Manager responsibilities
• Strong financial analysis skills and P&L accountability and/or contract-managed service experience is preferred
• Responsible for Local, Interconnect, National Media sales; Political, and SportsTime Ohio
• Responsible for the daily management of account executives, local sales managers, administrative support personnel, and production department
• Supervise, interview/hire, train, schedule, motivate, evaluate and conduct disciplinary actions
• Prepare budgets, re-estimates and long-range plans
• Responsible for the maximization of cash flow through aggressive revenue production and cost efficient expense management
• Develop advertising policies, pricing and promotions consistent with TWC policies and procedures and National/Local laws and regulations
• Oversee the preparation of research and demographic analysis used to maximize local, regional and national sales efforts
• Develop and maintain positive, productive working relationship with Marketing, Community Relations, and Master Control departments
• Develop and maintain positive, productive working relationship with Finance and Operations
• Develop and maintain positive, productive working relationship with Division Cable partners
• Maintain high level of visibility and professionalism in the community and with clients
• Oversees and manages all aspects of the day-to-day operations of the manufacturing facility, including finance; budget planning; personnel, contract negotiation with commercial clients; compliance to corporate policies; SOPs; SLAs; and local, state, and federal regulations. Oversees the effectiveness and efficiency of the manufacturing facility, including staffing, scheduling, safety, equipment and budget concerns
• Coordinates production efforts by establishing goals and performance objectives. Supports staff with human resources management and administrative issues. Conducts regular meetings with management personnel. Directs, monitors, and assists management staff with developing organizational skills. Completes annual appraisals for direct reports
• With support from National Sales and Regional Operations, leads the local sales and marketing efforts for the manufacturing facility, including the following: sales lead generation and qualification, new-prospect solicitation, proposal generation, cost estimates, determination of credit worthiness and payment terms for new customers (with the assistance of finance), and aids in the collection process when required
• Responsible for the budget, capital planning, and expenditures. Analyzes and forecasts changes, etc
• Develops internal and external communications regarding policy and procedures, and provides reports as appropriate
• 5 years industry experience with at least 3 years management level
• Problem solving, Presentations skills, Interpersonal skills, Analytical Ability, Written communications, Confidentiality, Ability to work independently and meet deadlines are all key skills and abilities needed in this role
• This position typically supervises a number of exempt and non-exempt positions
• Day to day management of all venue vendors/subcontractors – HVAC, Plumbing, Electrical, Landscaping, Cleaning, Security, Trash/Recycling
• Responsible for meeting staffing levels and budget targets for each event
• Generate Operations costs flash report following each event
• Work with all other departments to help fulfill needed requirements
• Advance each show with tour security directors and fulfill tour security requirements
• On site for each event prior to load in and until load out
• Ten to fifteen years comparable business management work experience including previous supervisory role
• Applicants for employment in the U.S. must possess work authorization which does not require sponsorship by the employer for a visa
• Manage inventory levels daily and participate in monthly inventory procedures
• Responsible for banquet execution and management within the food court, Bar area, and BBQ/patio
• Weddings management in the summer
• Minimum 1 year Bar experience required
• Colorado driver's license
• Leadership/Managerial Skills
• Tech support background preferable
• Strategic Thinking/ Strong Analytical Skills
• Should have Team handling & Customer Handling experience
• Should be able to handle targets and pressure
• Ticket sales (including club and sky box sales)
• Sponsorships
• Stadium Events and Rentals
• Food and Beverage
• Ability to develop and manage an operating budget
• Superior communication skills and exceptional customer service
• Strong sales skills and the ability to lead an sales & customer service organization
• The ability to lead others to achieve while teaching them the why’s and how
• Previous ticket sales and or sports sponsorship management in a professional sports setting
• Proficiency with MS Word, Excel, PowerPoint, Outlook, and the internet
• Familiarity with computerized ticketing systems
• The ability to work long hours, including weekends and holidays
• Directs and coordinates all phases of Exchange activities and associates' efforts toward maximum responsiveness to the Navy Exchange Program mission and requirements
• Ensures maximum and full utilization of all facilities, equipment, cash and associates
• Responsible for achieving sales and profit objectives of the NEXCOM business strategy, basic policies and programs. Reviews and analyzes operational reports to ensure that goals set for each operational department are achieved; initiates corrective action when goals are not met
• Supervises operation through subordinate supervisory staff. Approves leave and vacation; enforces work rules, establishes internal operating policies and procedures and initiates programs or projects to serve mission needs. Ensures that a continuing program of training in all areas is carried out. Interviews and selects associates, completes performance appraisals. Reviews proposed disciplinary actions and resolves grievances and complaints
• Ensures through subordinate managers the implementation, administration, and coordination of all phases of the Exchange security, safety, and fire protection/prevention programs
• Responsible, through subordinate managers, for the custody, protection, and accountability of Exchange property and funds
• Reports directly to the Commanding Officer who provides broad general direction. Recommendations, comments and resolutions are reviewed for adherence to established policies and for assurance that objectives are met. Work performance is reviewed and evaluated on the basis of overall results in meeting planned objectives and the improvement in operating results of the exchange
• Requires Secret (S) Security Clearance
• Will oversee the operations of all Athletics Premium Facilities, including but not limited to Blue Devil Tower at Brooks Field at Wallace Wade Stadium and the Champions Club at Cameron Indoor Stadium
• Will serve as the athletics department liaison to Colonnade/Blue Devil Hospitality, Premium Catering Services and Athletics Facilities/Game Operations
• Will be responsible for the game-day management of each premium facility
• Will determine fiscal requirements and prepare budgetary recommendations; monitor, verify and reconcile expenditure of budgeted funds
• Will be responsible for the overall marketing, sales and promotion of the Duke Athletics Premium Rental Facilities
• Creating annual budget, forecasting, controlling costs, and adhering to the budget
• Training and developing staff to work as a team - cooperation between entire outlet
• Work as a team with other departments
• Work closely with other departments, creating/improving ways to grow revenue
• Provide high levels of guest service
• Ability to work independently, fact find to make appropriate decisions
• Maintaining high restaurant ratings
• Create and maintain a productive work environment
• Follow company policies and guidelines
• Align with and support the company goals and values
• Manage team to company goals and values
• A highly talented and creatively driven individual with a successful performance record and a demonstrated ability to deliver commercial results and retail excellence
• Personal style: high level of energy, creativity, intellectual integrity, openness, directness and resiliency is essential
• Ability to quickly establish strong credibility with team members and external resources
• A performance orientation and strategic mindset
• Creative, with a strong touch for product
• Management experience in a similar role within luxury fashion
• Confident strong leader, innovative with visionary business sense and style
• Sound analytical and organisational skills
• Fluent in English, other languages a plus
• S a bachelor's degree in one of the following: Institutions Management, Food and Nutrition, Business Administration or other related field, plus a minimum of 4 year's relevant experience
• Developing and engaging Front Line Managers to successfully support business needs is essential to being an effective leader
• The ability to take initiative and make decisions based off information provided and changing demands is an essential capability to be successful in this role
• Managing day-to-day operations, maintaining quality and productivity standards, plant financial performance, budgeting, capital submissions, and management of direct reports (Press and Packaging Managers)
• Local plate production, printing and packaging, customer service, and support of the USCP teams for the Greenville News and Asheville Citizen Times
• Ensuring adherence to corporate mandates/directives, suggesting and gaining approval of standard operating procedures (SOPs), implementation of SOPs & service-level agreements (SLAs), safety, environmental and OSHA compliance
• Managing the printing and packaging plant — consisting of a single wide Community press and two insert lines meeting or exceeding performance standards and achieving established deadlines
• Managing direct reports at the department level and indirect reports at the shift manager and supervisory levels. This position and/or the GM’s direct reports may be asked to provide support and will serve as the primary liaison to local publishers
• Ensuring all production equipment is maintained, serviced, and systems up to date and compliant
• Exercise a fundamental willingness to learn; identify imaginative and resourceful solutions to problems; seek continuous improvement and explores creative solutions
• Undergraduate degree or related experience. At least 10-years’ experience in a production environment; or a combination of education and experience equivalent to 10 years with at least five of those years in production management
• Proficient in use of PC and software including the Microsoft Office Suite
• Mechanical skills foundation and direct press experience preferred
• Provide strong personal leadership and lead by example to create a cohesive winning
• Team focused on delivering exemplary performance to customers
• Guide and coach the operations teams and support departments to ensure maximum
• Performance on cost, productivity, customer service, and profitability
• Actively manage the overall P&L and meet agreed upon Corporate targets
• Work with the Sales organization to enhance existing partnerships and develop new
• Customer relationships to provide value added services and increase site revenues and
• Conduct reviews, productivity and ROI analysis against operating plans to generate
• Constant improvement
• Champion key projects for process improvements such as reduced cycle times and
• Improved material/inventory management
• Identify and analyze strategic initiatives for major business performance improvement
• Actively lead Talent Management and succession planning
• Determine and control staffing levels
• Work closely with the Regional and Corporate teams to ensure the Site is aligned with
• Any overall changes in corporate strategic priorities or goals
• Master's Degree or equivalent in Business or Operations
• Minimum of ten years of progressive relevant experience, preferably in an MNC
• Environment, managing electronics based production or MRO facilities
• Sound experience working in the production/manufacturing operations within the
• Electrical engineering industry
• Demonstrated success in obtaining results through effective personal leadership,
• Planning, communication, and effective resource management
• Experience managing a significant budget and/or P&L responsibility
• Experience managing in an EMS/ODM or 3PL environment would be extremely
• Useful: managing external customers
• Good coaching & facilitation skills
• Excellent communication skills in writing and verbally
• Must be available to travel to Mexico daily
• As a General Manager you will plan, direct and control multiple services including Concessions, Premium Services (Catering) and Retail, to meet operating and financial goals, client objectives and customer needs
• The General Manager will have daily interaction with multiple client groups and these client's customers and/or employees
• Recruitment and development of new and existing managers - management team includes a seasoned/professional group of 30 managers
• Execute business plans to ensure successful concessions, bar and catering operations
• Responsible for oversight of high profile, high volume services to meet operating and financial goals, client objectives and customer needs
• Progressive Experience in managing a high volume food and beverage facility, preferably in the S&E industry
• Prior experience managing food and beverage and retail operations preferred
• Prepares and/or reviews the annual jurisdictional forms and filings as required
• Works with Chief Engineer to assign employees to duties such as maintenance, repair, or renovation and obtains bids for additional work from outside contractors, pursuant to client and JLL guidelines
• Oversees tenant improvement construction projects
• Works with accounting to manage the accounting process and directs on-site bookkeeping functions and collection process
• Assists Chief Engineer in meeting the assigned criteria within the Operations Audit. Assures compliance with Management Audit with the assistance of the Property Administrator. Assures compliance with Jones Lang LaSalle policies, procedures and standard practices
• The Brand Marketing person should have 10+ years of brand management, campaign management & marketing experience with a good understanding of the B2C space
• Should have a grounding in digital marketing and have run integrated online & offline campaigns
• Understanding of audience profiling, targeting, behaviours and user experiences
• Demonstrated track record of leading consumer marketing initiatives, brand launches, brand management, advertising & communication, events
• Demonstrated ability to work with CRM systems, processes, design, analytics & measurement
• Ability to plan & deliver brand marketing plans across a range of platforms: traditional, web, mobile/SMS, email, search, social, etc
• Ability to drive tangible outcomes & insights via media engagement – analytics, reports, trends, behaviours, etc
• Financial planning, budgeting, seasonality monitoring
• Proven ability to work with, manage and deliver the best from vendors – defining agency contracts, SLAs and performance measures
• Oversight, management and leadership of the on-site tournament office team
• Work with sales team to grow revenue through new business opportunities
• Grow existing sponsor relationships
• Develop a strong relationship with Riviera Country Club (RCC) management and act as liaison for the TWF teams to interact with key RCC staff
• Support the TWF tournament departments with title sponsor activation efforts
• Expand the tournament’s reach and audience segments in the Los Angeles area by developing and executing new programs
• Cultivate relationships with nearby municipalities, key community officials and civic leaders to advance the tournament and expand TWF's presence in the community
• Assist TWF management with budget forecasting and P&L management
• Bachelor’s degree from accredited four-year higher education University
• Knowledge of and relationships within the Los Angeles market a must
• Highly organized, detail-oriented and a team player

Senior General Manager Resume Examples & Samples

• Monitor revenue and expenses report on a daily basis
• Manage budget by planning, forecasting, and monitoring revenue for each department
• Review monthly reconciliation and non-revenue budgets
• Monitor supplies and expenses for each department
• Calculate payroll data and cost of goods
• Responsible for the following Business Plans
• Travel to secondary clubs weekly to perform weekly business reviews
• Ensure the General Managers and their staff are providing the highest level of customer service
• Work closely with Category Leads to coordinate national program initiatives
• Review Profit and Loss statements weekly with General Managers of secondary clubs
• Ensure financial expectations are met at secondary clubs including but not limited to planning, forecasting, monitoring, and reviewing budgets, monitoring supplies and payroll, and reviewing business plans
• Prepare content for quarterly business reviews
• Attend yearly budget summit
• Mentor General Managers to ensure continuous growth through training, developing, direction, performance assessment, and feedback
• Create alignment amongst clubs by communicating strategy and objectives
• Provide effective individual performance evaluations and recognition programs/awards for General Managers
• Coordinate disciplinary actions and terminations with Human Resources Director for secondary clubs including PIPs and PMPs
• Attend Area Director staff meetings
• 5+ years experience managing profit & loss (P&L) statements/revenue/EBITDA budget
• Experience in hospitality, fitness, and/or retail industries
• Experience providing customer service and dealing with customer concerns
• Sales or fitness management experience highly preferred
• Track record of success in a performance-driven work culture
• Experience interviewing and hiring department managers and front line team members
• Strong Sales & Marketing background with the ability to drive group business
• Successful leadership experience with a large, full service hotel
• Good understanding and involvement with revenue management strategies
• A strong understanding of P&L statements and the ability to react with impactful strategies
• Focus upon providing an exceptional level of service and exceeding guest expectations
• Effective executive team leadership
• Working closely with corporate support divisions and the ability to communicate effectively and be responsive at all levels
• Experience interacting with resort home owner associations, including involvement with board meetings and general home owner relations
• Familiarity with the Marriott Brand and Vail Resorts
• The ability to strategically leverage relationships with Vail Resorts and Marriott
• The ability to work with Marriott to ensure compliance with their brand standards and deliver the Marriott Brand experience to guests
• Fostering excellent working relationships with the hotel ownership group and being responsive to their needs
• The position typically requires a college degree and / or MBA and at least 5 years large full service hotel / property management experience as a senior leader
• Ensures compliance within store to the district-wide operating strategy that includes all relevant people, operations, merchandising and financial aspects of our business
• Monitors shortage action plans to minimize shrink and achieve shrinkage goal
• Collaborates with the DM on area stores sales, payroll and operating budgets
• Develops ,implements and maintains a Positive Work Environment plan based upon EOS and other employee feedback including area-wide recognition
• Assures timely resolution to employee concerns and customer disputes
• Staff responsibility: setting staff numbers, posting, hiring, training, motivating, coaching, discipline and developing staff experiences and training throughout the season. Coordinate snow removal and storage/cleaning of outlet. Scheduling, labor analysis. Communicating to staff and responding to staff issues
• Guest responsibility: address guest concerns in a timely fashion, enforce and enhance guest service training and education, provide an exceptional experience to all guests. Actively pursues GX (market research) targets and responds to trends
• Payroll, inventory, ordering, menu development, marketing and promotion, ceremony setting, coordinating with sales/Conference Center/vendors/bride-grooms/etc. This position may be required to operate a company vehicle in the summer, and will need to pass a driving test and MVR check
• 5 years previous work experience in F&B – strong preference given to experience within Vail Resorts
• 3 years of F&B supervisory experience
• TIPS Certification
• Proficient with MS Office (Word/Excel/Outlook)
• Maintains and grows membership and/or customer base by promptly handling member and guest concerns and issues
• Ensures open communication and high visibility to members and guests by conducting daily walk-through of club
• Generates revenue by acting as sales manager for the entire club; managing the reservation system; reviewing daily utilization levels and tee sheet to verify conformity with standards and identify price integrity and demand opportunity; expanding sales by initiating and monitoring effectiveness of monthly promotions, demand managements, and demand creation strategies
• Manages budget and expenses by; utilizing labor scheduling tools to follow demand patterns; reviewing A/P batches to verify available discounts and examine invoices; reviewing A/R report and general ledger on a monthly basis to verify correct coding, identify questionable expenditures and follow up on receivables over 60 days; monitoring inventory levels for merchandise, food and beverage; completing and submitting approved audit forms on a monthly basis
• Manages staff by training, directing, supervising, evaluating and implementing corrective action when required
• Conducts weekly department head and bi-monthly co-worker meetings
• Acts as a role model for all employees by demonstrating behavior and work ethic expected of all AGC employees and implementing all HR Administrative duties
• Manages facilities by working closely with Superintendent, F&B Director and all other department heads to ensure compliance with AGC standards
• Models and reinforces “ACE Service Absolutes”, by acknowledging, greeting and thanking all members and guests
• Following safety guidelines, conducts regular safety meetings, monitors cash handling procedures and thoroughly investigates all security concerns
• 4-year College Degree preferred (emphasis in business management or hospitality management preferred, advanced degree preferred)
• Minimum of 5 years management experience required; golf/hospitality/service industry experience preferred
• Proven ability managing P&Ls and developing and managing budgets
• Solid understanding of accounting/finance in a business environment
• Proficient in computer software including Microsoft Word, Excel, PowerPoint and Microsoft Outlook
• Solid time management, organization and prioritization skills
• Excellent communication skills, leadership skills, the ability to develop employees and foster a team environment
• 10 years sales experience with an educational services company
• 5 years management and staff development experience
• Knowledge of contracting, negotiating, and change management
• Knowledge of structuring sales quota goals and revenue expectations
• Proven success in consistently exceeding sales targets
• Must be a strategic sales thinker with an outstanding record of executing sales plans
• Considerable travel is required
• B.A/B.S Degree, Master's Degree is preferred
• Associates or Bachelor degree required and advanced degree a plus
• Industry accreditation and/or designation a plus, and obtain the required real estate license within your jurisdiction (i.e. a salesperson license or a property management license within six (6) months of hiring) if not already licensed
• Minimum of three (3) years of commercial real estate or property management experience including budget preparation/financial reporting, familiarity with building systems, lease negotiation, documentation and administration
• Ability to calculate figures and amounts such as discounts, interest, commissions, prorations, percentages, basic calculation of measurement of rent, parking fees, late fees, and volume
• Ability and respond to interpret a variety of instructions furnished in written, oral, diagram or schedule form
• Responsible for financial performance of daily operations including cost of sales & labor, budget development and analysis of financial information
• Investigate and resolve guest complaints, address guest concerns in a timely fashion, enforce and enhance guest service training and education, provide an exceptional experience to all guests. Actively pursues GX (market research) targets and responds to trends
• Costing/pricing of menus, development of new items, analysis of product and sales, inventory, ordering, working with maintenance dept. on projects and priorities, floor supervision during peak times, coordination with other departments to ensure a smooth operation
• Responsible for banquet execution and management within the food court and bar area
• Minimum 1 year Bar Experience preferred
• Experience with Coupa purchasing software, InfoGenesis and PeopleSoft preferred
• Previous experience assisting in the opening of newly constructed restaurant including problem solving, organization and ensuring objectives are met.- preferred
• Implement the approved strategic asset plan for the property. Has primary responsibility for the day-to-day operation of the property to assure that all site operations are in compliance with established policies and procedures, management agreement, and are consistent with the client’s overall objectives
• Prepare annual budget, monthly financial variance reports, operations analysis reports for the client and that all reports are reviewed and approved by the Director
• Conduct formal site inspections at least monthly in compliance with established standard operating policies and procedures
• Monitor and enforce the terms of all lease agreements, the billing and payment of rents in compliance with leases. Responsibilities include all aspects of lease administration
• Primary responsibility for controlling the procurement and expenditure processing
• Ensure adherence to the approved budget with primary responsibility for variance reporting, forecast cash flow of property, review real estate tax assessments, and file required municipal reports
• Ensure regulatory compliance and effective management of risk and liability for both C&W and client
• Establish and maintain open relationships with tenants ensuring that all services and needs are met within service level agreements
• Oversee completion of project and capital improvements consistent with local codes to ensure timely completion within planned budget
• Hire, train, and supervise a qualified engineering, management and maintenance staff to promote efficient and cost-effective operation. Responsible for employee administration, including performance management, salary reviews, setting goals and motivating subordinates to meet goals
• Participate in the negotiation of service contracts with outside vendors to achieve the highest levels of performance at the lowest cost all in compliance with C&W values, standards and guidelines for business conduct
• Support and provide leadership in a commitment to achieve C&W’s vision and mission and extol its values in the day-to-day conduct of business. Establish and be consistent in the application of expectations of appropriate professional behavior to ensure that the values of the firm or exhibited by the actions of the staff
• College degree plus RPA or CPM designation preferred in addition to degree
• A minimum of 10 years of experience in Property/Facility Management with a minimum of 5 years at the level of Senior Manager or other similar capacity with experience in leasing, construction, engineering and all facets of property operation and management
• Highly organized with superior verbal, written and presentation skills. Ability to function within various disciplines (i.e., construction, information systems, and accounting)
• Proven ability to effectively manage and lead cross functional teams to achieve a common goal
• Demonstrated ability to deliver results
• Basic business acumen skills
• Strong planning and prioritization skills
• Business growth initiatives and strategic growth plan including development
• Exceed financial, quality, cost and delivery performance levels
• Ensure compliance to Export, Ethics and EH&S policies and processes
• Develop, coordinate, lead and execute daily delivery plans
• Develop and implement process controls
• Employ ACE to all functions to achieve business goals such as: margin improvement, inventory reduction, increased customer satisfaction and safety
• Own customer satisfaction for all products and services
• Champions the organization’s culture and fosters a high performing organization
• Prepares and presents business performance status to senior management utilizing financial metrics, key performance indicators and objective-based planning
• The KSA team of Learning Consultants covers the educational markets of Higher Education, K-12 Schools & ELT, and Professional. Must lead the sales team to maintain existing business and grow and develop new business of McGraw Hill Education online and technology products
• Cost control and Compliance Management within KSA. Must ensure compliance at all times with all local Regulations concerning the entire KSA operation, and with all and any conditions binding on the Company in terms of any licenses, registrations, permits, and approvals
• Defines goals and key performance indicators for each member of the team and ensure effective implementation of performance management process
• Develops talent within the team by providing guidance and coaching to achieve the defined goals
• Manage learning consultants to ensure that their business plans and daily activities are focused around key business growth opportunities and service activities
• Track and monitor learning consultant activity through verbal and written reports and SFDC to ensure their focus is on taking market share, and maximizing business development opportunities
• Work closely with Product Portfolio and Marketing teams to ensure the needs of KSA are met
• Investigate Competitor activities, publications and related marketing events
• Bachelor’s degree or MBA from a reputed university is essential
• 15-20 years of overall experience, in Sales/Business development, general management , operations in education or technology industry
• Prior experience in the education market which includes and not limited to working with higher education, schools and professional learning environment
• Excellent communication skills in both English and Arabic
• Must possess a strong entrepreneurial spirit with a results-driven attitude and has a proven track record of profitability and growing business, by maintaining highest levels of ethics and integrity
• Exceptional leadership and negotiation skills. Should be able to influence people and foster strong relationships with key internal and external stakeholders at all levels
• Intellectually strong with solid strategic and financial acumen. Has the ability to effectively juggle the, operational, leadership and commercial demands of the organization
• Provide superior service to all customers at all times
• Embody and lead with the Vail Mission and Values
• Plan, supervise and coordinate the daily operations of Food & Beverage outlet
• Exercise managerial authority over restaurant and bar. Implement training manuals and supervise training of employees. Plan and conduct staff meetings. Confer regularly with staff to coordinate activities, assign and check work, resolve problems, etc. Plan work schedules
• Manage and assist as necessary with all operations, which may include: line set-up and restocking; food preparation, customer service; cleaning and organizing cooking, service and dining area; dishwashing; bartending, menu development, large party reservations etc
• Order, receive, and maintain an appropriate inventory of front of the house food and supplies; which may include coordinating the transportation of goods
• Ensure that applicable health and safety procedures and regulations are followed
• Prepare a variety of administrative/operations reports and records; timesheets, daily staffing reports, inventories, cash reports etc
• Manage and assist with the processing of daily receipts
• Supervise Farmers Market and base area summer concerts
• Monitor food and service to ensure that appropriate quality standards are maintained
• Monitor daily liquor counts and verify accuracy through POS system
• Confer regularly with the Food & Beverage Director and other Company personnel to plan, coordinate and evaluate services/activities, exchange information, resolve problems, etc. Attend staff meetings
• College degree together with 3-4 years previous food & beverage management experience, or a combination of education and experience from which a comparable amount of knowledge is acquired
• Broad, basic knowledge and skills related to restaurant operations, including experience in ordering, inventory control, staff scheduling, cash reports and similar administrative or management functions
• Good administrative, math and supervisory skills. Must have previous supervisory and budget administration experience
• Experience working with a variety of commercial food service equipment
• Ability to deal effectively with customers and other Company personnel
• Basic knowledge of relevant health and safety regulations and procedures
• Master's degree in Supply Chain related field or MBA required. A bachelor's degree combined with 8+ years of experience may be considered. Certifications and/or training in process improvement platforms (Six Sigma/Lean) is required
• Minimum of eight years of experience in international logistics operations. The candidate is required to have comprehensive experience in working in international logistics preferably with a freight forwarder/trucking in addition to supply chain and retail organization(s)
• Four years of experience with Supply Chain systems including but not limited to PkMS, GT Nexus, Reddwerks, Qlikview, Crystal, Microsoft AX, Labor Management Systems, Sharepoint and Supply Chain Guru
• Solid problem solving skills, ability to analyze complex data, identify core issues, investigate, evaluate and reach appropriate conclusions/solutions
• Ability to negotiate, implement and manage ocean contracts, driving cost out while improving service
• Capability to be strategic in planning while also driving the tactical execution of the international operation
• Leadership skill/experience and the ability to be a member of the larger team
• Six sigma certification is desired, not required
• Directly supervises employees reporting to the assigned buildings
• Establishes written goals and objectives for direct reports and conducts periodic formal and informal performance evaluations
• Inspects facilities and equipment to determine extent of service and equipment required
• Prepares and/or reviews financial reports for client on monthly, quarterly and annual basis complying with requirements in management services agreement, with copy to the Group Manager
• Assists Chief Engineer in meeting the assigned criteria within the Operations Audit
• Assures compliance with Management Audit with the assistance of the Property Administrator
• Assures compliance with Jones Lang LaSalle policies, procedures and standard practices
• Bachelor degree required; Advanced degree preferred
• Minimum of seven (7) years’ commercial real estate experience in property management
• Minimum of five (5) years’ experience managing a team of people
• Competencies: Manage a profitable P&L, Client facing, perform the functions of leasing management, ability to lead a multi-disciplinary team including PA/TSC, Chief Engineer other
• Skills Required: Business, Financial, and Accounting Acumen, Communication, Leadership, Project management, and Technology Skills (Microsoft Office Suite)
• Responsible for prospecting, SELLING, cultivating and maintaining sponsorships, advertising and corporate partnerships for the university and its facilities -Responsible for selling event sponsorships for all events -Responsible for achieving established sales goals and budgets as set by management -Responsible for making cold calls & presentations for the property -Responsible for overseeing, coordinating corporate partnership fulfillment and activation -Responsible for servicing all corporate sponsorships through various means including direct contact, newsletters, corporate partner gatherings, etc. -Responsible for creating new client initiatives to better serve the corporate partners -Responsible for the design of sales proposals and presentations for potential corporate partners -Responsible for creation/implementation of new ideas/opportunities that drive revenue -Work with the marketing department on opportunities to cross sell corporate partners -Responsible for tracking prospective sales and inventory throughout the season -Responsible for working and attending events and promotions -Responsible for cultivating and building a good working relationship with different personnel and departments within the university system
• Do not apply if you feel at all entitled
• PASSION FOR THE PRODUCT YOU ARE SELLING – COLLEGE ATHLETICS
• An eagerness to want to grow with a small company
• Experience in some capacity of college athletics
• Passion for college athletics beyond being a “sports fan”
• Curiosity of college athletics and the pursuit to always learn new things
• Hard, yet smart worker
• Good Attitude – No Negative Nancys or Debbie Downers- no time for that
• Open to rejection (from sales calls)
• A clean personal Facebook and Twitter account (no beer pong pictures!
• Self-Starter (tell us what you are working on instead of us telling you what to work on)
• Proficiency with data processing and MS Office applications
• Knowledge of social media platforms
• Ability to work nights, all events, weekends and holidays as required
• Preferably proficient in Photoshop, InDesign or like programs
• Believe or Willing to Believe in the Core Values of Peak Sports
• Increase sales by coaching, training, motivating and inspiring the team to ensure customers receive Legendary Customer Service. This is done through morning meetings, monthly all-store meetings, and weekly management meetings, and additional training
• Maintain profitability by managing payroll, donations, small advertising expenditures, markdowns, staffing levels and productivity
• Ability to maintain overall function of the store by ensuring compliance of a firearms sales department and working with the various managers to continually improve operationally and grow our business
• Partner with Field HR to establish and execute Retail strategies throughout all retail locations. Assess resources to include human capital and monitor progress and adjust as needed. Maintain Human Resource partnerships by setting expectations for Outfitter development, effectively manage performance and execute effective succession plans for Retail Outfitters providing coaching, direction, and leadership
• Facilitator of change and new program implementation by effectively managing the change curve thru communicating new direction from corporate level by explanation, clarification and implementation of new programs to gain efficiencies, increase sales and grow profits
• Ability to communicate effectively, coach and train Outfitters for growth and develop company bench strength. Support Retail growth by executing process communications and assembling teams to support the retail strategy
• General Manager reports directly to the District Manager
• Optimize financial performance, process accuracy and productivity by conducting operational audits and ensuring a high level of execution and compliance
• Prepare and manage business plans and contingency plans, which establish operational goals and predictable outcomes
• Drive operational efficiencies, labor/scheduling productivity
• Provide overall direction and control to a large/complex 3-shift operation to achieve operating and financial goals
• Responsible for the training, development and performance management of all personnel, operations managers and associates
• To be considered for this role, candidate ideally holds an undergraduate 4-year degree from an accredited university/college
• Candidates must also possess at least 7 years of experience in financial control, and FLM experience in a contract management service provider or client centric setting
• P&L management experience in the facilities industry is required
• Strong understanding of banking practices, associated risk practices including regulations and obligations
• Strong analytical skills particularly to decompose and prioritise information applying a risk and control focus
• Proven ability to communicate constructively in challenging or sensitive situations and create consensus and influence behavioural change
• Demonstrated ability to coach and retain highly skilled employees and evidence of building a high performance team
• Drive results by developing and execute the station’s strategic and operating plans, achieve EBITDA goals consistent with Tribune Broadcasting financial and operating guidelines
• Executive branding strategies across all platforms to ensure audience, ratings and revenue growth
• Provide for recruitment, management and development of a leadership team and staff, organized to optimize individual and team capabilities, within an environment that demonstrates strong leadership and opportunities for advancement
• Employ purposeful change management strategies to ensure innovation in structure and consent of all departments
• Provide a system of controls to ensure that FCC regulations are followed, financial management, operating budgets, capital spending plans and other financial systems are within company guidelines and objectives
• Develop, identify and execute new business, revenue and community opportunities to provide for the growth and development of the Company. Cultivate relationships with major advertisers and community leaders to represent the station in the local market
• Make regular reports to the President/Broadcast Media, COO/Broadcast Media, President and Chief Executive Officer and to Tribune Broadcasting executives on matters requiring their action
• Bachelor’s degree in business administration, finance, broadcast/entertainment/communications or a related field and have equivalent related experience. Advanced degree preferred
• Thorough understanding of the television industry and the role and jurisdiction of the Federal Communication Commission
• Management skills necessary to manager a diverse organization of over 200 full-time/part-time employees. Leadership ability to represent the Company in public for diverse audiences
• Typically requires 15 or more years of experience in progressively responsible television management positions, preferably in a major market
• Must be will to work in Indianapolis, IN
• Must be willing to submit to a background investigation and have unrestricted work authorization to work in the United States
• Implement the approved strategic asset plan for the properties. Has primary responsibility for the day-to-day operation of the properties to assure that all site operations are in compliance with established policies and procedures, management agreement, and are consistent with the client’s overall objectives
• Prepare annual budget, monthly financial variance reports, operations analysis reports for the client and that all reports are reviewed and approved by the responsible Portfolio Manager
• Conduct formal site inspections at least monthly in compliance with established standard operating policies and
• Bears primary responsibility for creation and maintenance of all site specific documentation including, but not
• Establish and maintain open relationships with occupants ensuring that all services and needs are met within
• Four-year Bachelor's degree required preferably in mechanical engineering or architecture
• A minimum of 7 years of experience in Property/Facility Management with a minimum of 5 years at the level of
• At least 5+ years of experience in retail and personnel management
• Strong knowledge of hiring, training, performance management, and employee development best practices
• Capacity to maintain a high level of professionalism, discretion, and tact at all times
• Outstanding prioritization, organizational, and interpersonal skills
• Organized, personable, and adaptable
• Ability and willingness to work a flexible schedule; including weekends
• Provide Product Management Leadership to drive profitable growth in in Europe and MEAT
• Identify verticals / market segments and geographies where the Current offering can deliver significant growth
• In close cooperation with Technology, SW, Marketing and Commercial develop solutions to address customer pain points and needs
• Identify future opportunities in the digital marketplace, influence product and SW development strategy in order to commercialize on these opportunities
• Lead the product / system / solution development strategy, ensure that our internal systems and processes are quick and nimble, effective in a short cycle business environment
• Lead the Product Management team in performing market analysis, competitive assessment, customer/market segmentation to identify key areas of focus for growth
• Lead dynamic, cross-functional teams to meet internal product line business commitments and customer expectations in the marketplace
• Own and execute Marketing deliverables to support product launches and customer communication
• Minimum Degree in a relevant field or equivalent knowledge and experience
• Significant years of Product Management and/or Marketing Leadership with a Technical Product Line
• Experience in lighting markets, LED Knowledge
• Demonstrated ability to develop deep understanding of both SW and HW systems
• Demonstrated ability to grasp technical landscape, strong technical acumen
• Requires strong communication skills and cross functional breadth to provide strong leadership and direction to product teams
• Strong analytical and statistical data-driven skills. Must be able to develop and present new product business cases, cost/benefit analysis, economic modeling, and resourcing plans
• Must be able to energize teams at all levels of the organization and effectively balance multiple initiatives
• Requires high energy, assertiveness, and self-motivated individual to work in a fast paced environment with limited direction
• MBA or its equivalent
• Extensive years of Product Management and/or Marketing Leadership with a Technical Product Line…Controls/Software would be a plus
• Experience in the energy management, building automation, smart cites field
• Understanding controls / sensor applications a plus
• Some years in business development, IP and/or business integration experience
• Planning and Control (Unit)
• Ensure all systems are maintained
• Ensure all statutory (including licensing) requirements are discharged, conforming to all Health & Safety procedures including any new legislation
• To act as DPS to the venue
• Liaise in setting budgets
• To maximise the events diary and assist in expanding the commercial viability of the venue
• Continually review systems for suitability and potential upgrading
• Ensure that budget reports (show) are compiled and disseminated within 48 hours (where possible) of event completion
• Ensure monthly forecasts are completed on time and accurately reflect current and future diary activity
• Staff Management
• Ensure Department Heads work as a team and all departments are staffed within budget
• Ensure that all staff are trained as required and where possible plan for adequate succession management
• Ensure that annual appraisals and staff files are maintained for all full time staff
• Ensure that all staff within your control are managed to the standards as laid out in their job descriptions
• Liaise with the accounts function and stock takers where appropriate
• Carry out ad hoc duties as required from time to time and any other duties that are deemed reasonable
• Ensure a smooth flow of information both internally and externally
• Represent the company as required at functions and events ensuring that topics and agendas are reported
• Liaise with all sub-contracted staff and groups to ensure the venue and AMG receive best practice and service
• Level of staff performance, motivation and morale within the venue
• Succession planning and development of staff
• Commercial expansion of Venue diary
• Statutory matters (including licensing) being effectively discharged
• Live and club music venue management
• Knowledge of stocktaking procedures
• Understanding of H&S, risk assessment and licensing issues for events
• Experience of working with event promoters both local and nationally
• Ability to manage situations with tact and diplomacy
• Shows confidence in dealing with wide ranging types of situations
• Able to work flexible and unsocial hours including evenings, nights, weekends, bank holidays, Christmas Eve and New Years Eve
• Meet or exceed all assigned quotas for sales, related applications and components
• Cultivate, create and lead a high performance Team of local Country General Managers
• Develop business funnel/pipeline and ensure proper territory management
• Ensure proper qualification of IBM projects and solutions
• Facilitate resolution of major sales objections presented by customers
• Participate in and manage contract negotiations
• Develop sales and marketing strategies to ensure market share, growth and success
• Perform accurate and timely territory and pipeline reporting as defined
• Gather and analyze market intelligence providing ongoing opportunity/threat analysis
• Maintain responsibility for all cross-functional department resource allocations to the sales cycle
• Plan, execute, and attend regional/national trade shows and seminars with assistance from regional and corporate resources
• Compile lists of prospective customers for use as sales leads, based on information from field marketing, direct marketing, newspapers, business directories, industry ads, trade shows, Internet Web sites, installed base, and other sources
• Travel through assigned territory to call on regular and prospective customers to promote imaging product line, and solicit orders
• Analyze customer's needs and recommends solutions that best meet customer's requirements
• Emphasize scalable features such as flexibility, cost, capacity, and economy of operation
• Able to reach a consultative level of sell with the customer
• Cultivate and maintain effective working relationships with IBM Canada stakeholders to optimize Caribbean North District (CND) results and facilitate processes
• Cultivate cohesive relationships between the CND countries to CND results are optimized and processes are aligned
• Demonstrate effective leadership as the primary CND senior focal for all internal and external stakeholders
• At least 5 years experience in Sales
• At least 5 years experience in C-Level relationship building
• At least 3 years experience in People Management
• At least 3 years experience in demonstrated territory management skills
• Hiring, coaching, leading and inspiring a team of customer service and aquatic staff
• Leading regular team meetings and managing employee engagement
• Participating in continuous improvement and development activities
• Creating and managing semester schedules
• Managing behind the scenes operations, such as facility maintenance and supplies inventories
• Performing daily operations (teaching, sales/office, deck management, etc)
• Creating a fun, friendly and effective work environment
• Driving exceptional customer experiences and satisfaction through team development
• Calmly adapting to challenges while managing commitments
• Directly supervise all Business Development Managers, Office Manager, and the Retail Sales Manager
• Nurture and maintain relationships with senior leadership of regional customers
• Plans business objectives, implements organizational policies, responsible for obtaining objectives
• Infrastructure building: Build processes and infrastructure to enable scalable, profitable growth, New Business Development for the Quebec market
• Manage regional client relationships and contribute to business development activities
• Oversee management of staff priorities, workload balancing/utilization, and routine staff professional development to keep turnover at a minimum and staff morale high
• Actively participate and contribute to Canadian Leadership Team
• A bilingual, proven Senior Sales leader with 10 + years’ experience in consumer packaged goods. A solid background in Health and Beauty Categories and/or Drug Channel is preferred
• Excellent written communication and verbal communication skills (English and French)
• Strong customer relationships at a senior level, with the ability to negotiate and secure winning strategies on behalf of a varied list of clients, each expecting top level leadership and representation
• The ability to develop the strategies and tactics needed to hit assigned sales revenue targets and prioritize/focus on the most important, yet “switch gears” at a moment’s notice to handle a business challenge, or prevent a potential issue from arising
• The ability to lead and direct a large head quarter sales team to ensure they focused on the top priorities to deliver the business targets
• Travel and Driving are essential duties and function of this job. (Travel up to 10%)
• Manage the day-to-day operational activities of the office
• Directly supervises all Business Development Managers, Office Manager, and the Retail Sales Manager for the office
• Oversees the overall profitability of the office, ensuring that the office’s financial goals are met and annual budgets are prepared
• Ensures staffing needs are met for the office
• Conducts client interviews to attract new business
• Ensure all Company policies and procedures are consistently followed by the office
• 10+ years of experience in a sales capacity with a food broker or a major consumer products company
• 5+ years of experience in managing and directing others
• Ability to make oral presentations
• Creates and manages change
• Develops employees and teams by acting as a coach and facilitator
• Builds trust; acts with integrity at all times
• BA/BS degree, MBA preferred
• Ten plus years management experience with P&L exposure and accountabilities
• Strong sales background, branch management and operations experience, required
• HVAC, Energy Management and Building Security industry experience, highly desired
• Strong influencing and negotiating skills with the ability to motivate and build high performance, cross-functional teams
• Six sigma certification is a plus
• Define system architecture across compute, network and storage for next generation cloud datacenters
• Lead across product line management, engineering, solution integration and sales to deliver growth of new product sales
• Create and bring to market breakthrough technologies that deliver increased efficiency and performance in compute, storage, networking and security
• Work across the industry to drive alignment on key standards to aid adoption
• Lead industry hardware enablement efforts with particular focus on cloud software stacks including VMware, Microsoft, OpenStack, container-based solutions and others
• Deliver results in a highly matrix organization requiring extensive collaboration and cross business unit influence
• Demonstrated ability to define and bring innovative datacenter systems projects to market
• Deep domain expertise in datacenter systems architecture across compute, network and storage
• Successful experience in leading industry enabling efforts
• Understanding and experience designing enterprise computing routes to market / channels
• Experience running / operating large scale datacenters is highly desirable
• Experienced in cloud customer segments and channel is critical (i.e. Enterprise, Cloud Service Providers, Telecom)
• Full responsibility for all aspects of Branch Business, this includes sales, administration and services
• Full Profit & Loss responsibility
• Direct supervision of sales management and branch service director; dotted line responsibility for supervision of Branch Controller
• Responsible for strategic planning to expand branch market share
• Responsible for marketing plan and branch go to market strategy
• Responsible for branch adherence to corporate policy and procedure
• Responsible for resolution of customer related questions or concerns in their marketplace
• Works closely with corporate Human Resources to ensure proper staffing of all branch positions
• Responsible for day to day operation of branch facility
• Up to 25% travel to locations within territory as well as to other branches and SEC HQ as needed
• Presentation and Sales to Major accounts in Branch area
• Prospecting and attracting new major account clients while maintaining current major account relationships in cooperation with sales management
• Involved in Community Events and goodwill activities for branch
• BS/BA in Business administration or related field as a minimum, preferably with some financial experience or background
• Minimum 12 years managerial experience, preferably within industry
• Established ability to effectively communicate with all levels of management
• Proven track record of fulfilling and surpassing revenue quotas
• Experience working with key decisions makers (C-level corporate managers)
• Experience in a dealer/distributor sales environment a plus
• Expert level knowledge of sales, service, and administrative functions
• Broad knowledge of the organization's policies, products and/or services
• Knowledge and experience in motivating and leadership skill
• Bachelor's degree in Engineering is preferred ·
• Master's degree in Business Administration is preferred
• Must speak English to an advanced business competency level
• Prior experience of managing a team of technical professionals
• Prior commercial consultation /technical experience in closing large and complex contractual agreements is Advanced Solutions offerings
• Minimum of 15+ years relevant experience
• Prior experience of working within an international multinational organization will be distinct advantage
• Prior experience of working with a matrix structure, and have achieving results via influence
• Customer-focused mindset with proven ability to respond quickly to customer needs
• Able to effectively lead and energize a multi-functional team to meet objectives
• Responsible for full P&L management
• Visibly understand and drive a culture based on world class standards
• Develop and drive a culture of performance management
• Manage direct reports as a team establishing common objectives with joint accountability among team members
• Make decisions and set priorities in a fast paced environment
• Use Lean Methodologies in root cause problem solving and analytical skills for challenges and opportunities
• Ability to effectively delegate task and hold employees accountable through timely follow-up
• Develop and execute standard operating procedures designed to ensure all areas are accurately documented and consistently executed
• Ensure expected housekeeping standards and enforces a culture of accountability
• Ensure meeting company service, quality, cost, and safety objectives
• Ensure compliance with company's policies
• Drive personal and organization development
• Proven ability to motivate teams and manage conflict
• Bachelors degree or 10+ plus years of proved operational experience including trajectory of increasing leadership within these roles
• Proven experience creating and managing full P&L
• Lean Six Sigma experience
• Demonstrated leadership in an environment where there is a culture of world class standards
• Proven track record of successfully leading operational improvement projects within distribution and transportation
• Excellent verbal and written communication skills to lead and empower employees in a team environment
• Good presentation skills with capability of presenting to all levels of the organization
• Must have proven track record of developing, implementing and driving Change Management
• MS Office software skills including Excel, Word, PowerPoint, Project Management Skills
• Solid decision making framework
• Experience in WMS and ERP
• Bachelor’s BSME, BSIE or relevant technical BS Degree
• Formal Lean Six Sigma Training; Black Belt Certification preferred
• Experience with business case development & evaluation
• Degree qualified or equivalent
• Chartered engineer or similar professional qualification
• Proven leadership and strong people management skills with the ability to develop integrated team working
• Previous experience of managing a multi-disciplinary senior team is essential
• Good external stakeholder management skills
• Broad knowledge of Motorway and Trunk Road Network Management is essential
• Business acumen e.g. able to demonstrate significant improvements in efficiencies/costs in previous roles and a good understanding of the commercial aspects of a MAC Contract
• Trained Lean champion
• Professional approach and able to operate as an effective role model for the A-one+ values and culture
• Evidence of introducing cultural improvement through harnessing employee commitment and engagement is essential
• Client and customer focused and able to demonstrate evidence of successful partnering and/or collaboration activities
• Able to demonstrate development of an innovative business culture and delivery of successful business improvement initiatives
• Experience of leading an excellent safety culture in a high risk environment, Behavioral Based Safety
• Experience of working in a MAC/ASC or large scale multidisciplinary contract at senior management level is essential with strategic highway service delivery
• Maintain atmosphere of compliance by managing all store operations to ensure that, among other things, sales transactions, customer payments and collection activities are properly performed in accordance with the Company's operating procedures and applicable laws
• Increase store profitability through customer relationship development, community involvement, marketing, soliciting new business sources, employee training and managing all store operating expenses
• Coach, lead and develop team members to maximize their performance potential
• Accurately determine and/or approve loan values based off of a comprehensive vehicle appraisal
• Collaborate on recruitment efforts for position openings, interview, and hire qualified candidates for the Customer Service Representative position
• Prepare and analyze company reports and communicate information as necessary to various levels of management
• Ensure that the premises are maintained in a neat and clean condition, including windows, lawn, store upkeep, parking lot, and/or sidewalks if applicable
• Complete Monthly Performance Evaluations for store employees
• Demonstrate knowledge of all relevant company policies and procedure and state and federal laws and requirements (Compliance, HR, Legal, and Operations)
• High School Diploma or equivalent required; college coursework or degree a plus
• Employee and operations management or leadership experience required; retail, sales or financial industries preferred
• Sales-oriented mentality and a passion for providing a superior customer experience
• The desire and ability to work in a fast-paced, rewarding, and results-driven environment
• Demonstrated ability to handle multiple competing tasks with ease and enthusiasm
• An outgoing and confident personality during interactions with customers, co-workers, and business partners
• Proficiency in Microsoft Office Suite to include Word, Excel and Outlook
• Credit and criminal background check required to include MVR (state exemptions may apply)
• Valid driver's license and car insurance
• Use of personal vehicle required as well as the ability to drive on Company business throughout the workday
• Standing, walking, sitting, repetitive movements and use of mechanical controls, such as keyboard, are frequently required
• Provide leadership across the business unit
• Manage team responsible for day-to-day operations (sales, customer service, account management, content creation, product development, marketing, business development)
• Draw from deep industry knowledge to drive decision making to grow revenues associated with the business models
• Understand and develop strategies and activities to grow traffic and audience/users in a profitable manner
• Manage the development of key business requirements for feature development and oversee the teams needed to implement
• Establish metrics for business to drive decisions for the organization. Track, analyze and understand the implications of associated metrics
• Develop and manage operational budgets, and perform periodic cost and productivity analysis
• Monitor, measure and report on operational issues, opportunities and development plans against company objectives
• Responsible for assessment and development of the core competencies of the joint venture in engineering and manufacturing; and improvement of the business process and operational excellence
• Responsible for, and be expected to coordinate, the development and execution of the joint venture's long term manufacturing strategy
• Responsible for developing, implementing and controlling the overall business plan (budget) and arranging the joint venture resources to achieve the desired results
• Responsible for leading, organizing, staffing, motivating, assessing, and developing the key management individuals in the organization
• Direct the organizations day-to-day activities including, but not limited to the planning, development, sales, marketing and manufacturing functions and responsible for achieving the joint venture growth objectives
• Ensure accurate sales and profiting forecasting on a monthly, quarterly, and annual basis, and hold joint venture leadership team accountable for delivering against their commitments
• Vigorously promote an attitude of can-do, excellence and pride of accomplishment among all joint venture employees and insure that the attitudes are matched by accomplishment
• Understand the evolving global customers and their needs, developing products with continuously increasing levels of integration and performance, and delivering parts & systems that meet the highest demands for yield and quality
• Foresee the business implications and risks with deep understanding of local market and government directions; Provide insights on customers' need and roadmaps, and make recommendations to Eaton's senior leadership and Board of Directors on short-term and long-term market positioning of ESJV, as well as recommend actions, solutions, strategies to the Board of Directors
• A BS/BA in Business, Engineering, Operations or a related field is required. An MBA is also strongly preferred
• Experience working with a Joint Venture in China is preferred
• Experience and business acumen in dealing with government and managing the relationship of senior leadership. Ability to work with senior state and local government officials and senior executives of state owned organizations (COMAC, AVIC)
• An Experienced and highly professional executive possessing a track record of success throughout his/her career and broad capability across all organizational functions
• An individual who possesses a combination of strategic vision and strong operations and bottom-line capabilities, along with an effective interpersonal style and “hands-on” approach, enabling him/her to interact effectively across the multiple divisions and the multiple plants throughout the Aerospace group
• The candidate should be verse with both China state-own enterprise culture and the US multinational corporation culture, and has adept communication and influence skill, in dealing with both JV shareholders to achieve desirable results
• The ideal candidate should have operational experience with a proven career path demonstrating significant accomplishments and increasing levels of responsibilities, preferably having 10 to 15 years of aerospace experience in a multi-billion dollar global corporation with a combination of both general management (direct experience managing a P&L for a business with at least $250M in revenues)
• This person will come from an environment where he/she dealt with high & low volume manufacturing, large scale, multi-year programs and specialty processes
• Experience in international operations and multicultural environments will also be beneficial to his/her success
• The successful candidate will be familiar with the complete range of business functions: general/program management, sales/marketing, business development, engineering and product development, manufacturing operations, and financial control
• He/she will bring a distinguished track record of leading teams to delivery of products on time and within budget and quality tolerances. He/she should also possess a well developed marketing acumen with a focus on the customers’ needs and roadmaps and will be a fierce competitor capable of organizing solutions for Eaton to insulate its position with customers and emphasize our competitive advantages
• Direct experience working within a company within the Aerospace industry is strongly preferred, but not required in this position
• The selected candidate should also possess strong leadership, communications, interpersonal, and motivational skills along with excellent business, financial acumen, executive presence and the ability to lead multiple diverse locations
• A strong business leader with a demonstrated track record of articulating and communicating a vision of operational excellence and enhancements in a pragmatic manner
• A result oriented and highly adaptable person who can be a supportive team player in a corporate environment
• A hard working leader with the ability to delegate, but one who maintains a “hands-on” approach with critical assignments
• A focused, intelligent individual who is a pragmatic motivator with a good decision making skills
• Be a team player, supporting and promoting team accomplishments versus personal achievement, with a proven ability to drive change and bring projects to fruition through influence and collaboration across a matrix organization in a highly fluid environment
• A demonstrated capability to lead across a multi-divisional large-scale business, securing the commitment and alignment of differing parts of his/her organization through the use of influence and indirect authority
• Experience and success with operating in a large and global organization
• Drive, intelligence, and high expectations of self and team
• Communication Expert: Proactively communicate with your owners via email, phone, and in person to ensure that they are kept in the loop with all aspects of the management of their home
• Problem Solver: At Vacasa, we seek to head problems off at the pass, but we can't anticipate everything! When something doesn't go according to plan, you will need to go into action and work with teams across Vacasa to quickly resolve issues
• Can-do/Will-do Attitude: You will be part of an on-call rotation, and guest needs aren't always confined to normal business hours. A willingness to help when help is needed is essential!
• Natural-born Leader: As a General Manager, you will have a team of employees dependent on your region's growth. The ability to lead them collaboratively and within Vacasa's culture is essential
• Computer Savvy: Our custom management software has set Vacasa apart as an industry leader, and we use our system to manage all aspects of our business. While we will never ask you to do any coding, we will want you to be very comfortable using a computer. If you commonly find yourself saying, "I bet I can get on YouTube and figure out how to do that", you'll be just fine
• Maintenance-minded: As an extension of your owners, you will need to be able to troubleshoot issues that come up in your homes and either repair them (if minor) or make recommendations to your owners for larger issues. We don’t expect you to be an expert plumber/electrician/housecleaner, but a few handyman/woman skills will come in, well, handy
• Change Agent: At Vacasa, we firmly believe that every employee should be a stakeholder in improving our owner and guest experience. As an agent of change we will ask you to help identify areas where we have an opportunity to improve and suggest ways to make our services better than ever
• Lead Generation and Closing Ability: You will generate leads and build trust with prospects over the phone, work with other team members, and close sales
• Confidence: Must be able to develop confidence and trust with prospects over the phone and in person
• Ethical:Grounded in ethical business practices
• Education:Bachelor's Degree or equivalent experience and education -- you don’t need to have a degree for this role but you will need professional communication skills including writing and interpersonal communication skills
• Independence:Self-motivated and self-sufficient, while having the confidence to seek guidance and direction as needed
• Goal-Oriented:Ability to set and exceed aggressive individual and organizational goals
• Minimum of at least 21
• At least 4 years of service experience in a similar high-volume environment
• At least 3 years of management experience
• Working knowledge of beverage service, products, menu items, and kitchen equipment
• Working knowledge of proper food and beverage service and kitchen operations
• Excellent organizational skills, ability to function under time constraints and deadlines with attention to detail
• Effective listening abilities and ability to make strong judgment calls
• Creates weekly schedules to effectively control labor costs and optimize service standards
• Reviews daily schedules and manage time off and vacation requests
• Coaches and trains on policies, procedures, and performance
• Supervises cashiers to ensure correct policies and procedures for check handling and closing are maintained by service staff
• Delegates responsibilities to employees and management to ensure supervision of tasks are completed, correct and on time
• Supervises staff and management activities as well as means of access and egress, to ensure complete compliance with Health Department and Fire Marshall Regulations
• Performs employee evaluations and manage all issues related to attendance records
• Assists in seasonal menu changes and holiday menu changes
• Reviews and analyzes food and beverage costs
• Effectively communicates with management, chefs and culinary staff in order to fulfill and address any issues or needs requested by guests and or other employees
• Orders supplies through the IP System and Purchasing
• Exercises cost controls for all aspects of restaurant operation
• Understands and manages Profit & Loss statements, general business practices of restaurant operation
• Maintains par levels and direct purchase of china, glass and silverware
• Manages Infogenesis pricing and maintenance issues to ensure checks can be processed correctly
• Follows current proper policies and procedures for Manager comps and voids
• Maximizes sales and profits, manage labor and control costs
• Adheres to Monte Carlo’s sanitation policies and procedures as well as all Health Department codes and regulations
• Manages hiring of new staff and management
• Directs communication with guests for special requests and large party reservations
• Maintains a high level of professionalism
• Anticipates the guests’ needs and respond appropriately with a sense of urgency including, personal supervision of guest complaints
• Communicates, trains and supports all company initiatives to front and back of house staff
• Works as a team member
• Assists with the needs and inquiries of guests and employees
• At least 4 years of service experience in a similar dining environment
• Working knowledge of kitchen operations
• Manage assigned operational functions within the department consistent with the strategic plan and vision for the department, the division, Property, and Morimoto brand standards
• Manage and monitor fiscal budget, operations of assigned department(s) and marketing strategies to produce both short term and long term profitability for the Property and Morimoto Las Vegas
• Manage the delivery and measurement of guest service within assigned department(s) consistent with the Company’s core service standards and Morimoto brand attributes
• Provide input into the research, development, evaluation and implementation of new products, services, technology and processes to ensure Morimoto Las Vegas’s competitive position and in anticipation of changing customer needs within the dynamic hospitality and gaming environment
• Manage Human Resources responsibilities for assigned department(s) to include: creating a work environment that promotes teamwork, performance feedback, recognition, mutual respect and employee satisfaction; quality hiring, training and succession planning processes that encompass the Company’s diversity commitment
• Maintain a working relationship with the Culinary Union; adhere to the Company’s status quo third party representation philosophy; comply with Company policies, legal requirements and Collective Bargaining Agreements
• Supervise dining room and kitchen activities to ensure quality production/delivery of product and service
• Communicate daily with Executive Chef and/or Sous Chef in charge, providing current information on large parties of VIPs expected
• Responsible for a smooth, efficient, cost effective operation of restaurant to include: labor management, supervision of all aspects of service and inventory control
• Interact with guests frequently to ensure satisfaction and enjoyment of dining experience
• React to any guest complaints and take any appropriate action
• At least 4 years of college education in a related field
• At least 3 years of previous experience as a General Manager in the hospitality industry and previous experience in scheduling and staffing
• At least 5 years of previous management experience in a high-volume restaurant, preferably in a casino environment
• Ability to listen and administer instructions, make decisions quickly and delegate responsibilities accordingly, and remain calm and manage multiple tasks in very high-paced and stressful environment
• Ability to view operations creatively and with a sales orientation
• Ability to effectively problem solve, reason and analyze
• Ability to maintain manual dexterity to access computer via computer keyboard and operate office equipment, such as telephones, copiers, fax machine, etc
• Ability to identify/assess problems and situations; refer to applicable policies and guidelines, identify practical/creative options and determine/develop/recommend appropriate courses of action
• Ability to communicate, [orally and/or in writing], by providing and obtaining information of a complex, technical or sensitive nature, effectively, clearly, correctly, concisely, completely, logically, in a timely manner, and at an appropriate level and format, while maintaining confidentiality
• Ability to lift and carry boxes weighing up to 50 pounds for distances of up to 50 feet and to manipulate them from heights which may require the use of a foot stool
• Working knowledge of organizational skills to function effectively under time constraints within established deadlines with particular attention to detail and quality of service
• 2-year degree from an accredited university in Business Administration, Hotel and Property Management, or related major; 6 years experience in the guest services, front desk, housekeeping, sales and marketing, management operations, or related professional area. Management license for Condominiums, as applicable
• Identifies key drivers of business success and keeping leadership focused on the critical few to achieve results
• Creates an atmosphere in all Residential common areas that meets or exceeds owners expectations
• Interfaces with customers,(e.g., owners, vendors, guests) on a regular basis to obtain feedback on quality of product, service levels and overall satisfaction
• Handles owner’s complaints by following the instant pacification procedure and verifying guest satisfaction
• 2-year degree from an accredited university in Business Administration, Hotel and Restaurant Management, or related major; 4 years experience in the guest services, front desk, housekeeping, sales and marketing, management operations, or related professional area
• Measures, analyzes, and communicates property performance using a variety of financial/non financial data including controllable costs, sales revenue, guest satisfaction, and associate engagement data
• Updates and communicates profit forecasts to associates/managers
• Reviews and signs off on invoices
• Consolidates reports needed for period-end review (e.g., P&L, Accounting Scorecard, Banking Report and Statistics, PACE, credit card fraud report)
• Ensures compliance with Avendra
• Manages e-mail
• Provides follow-up information to RD and other CFRST managers
• Prepares for RD visits (e.g., pulling and consolidating relevant reports)
• Responsible for maintaining the overall operation of the resort: oversee operational department and vendor operations, demonstrate a passion and understanding of company goals, ensure your site meets all standards by performing daily audits and inspections, execute the operations of all outlets including fitness centers, food and beverage and activities, Identify process improvements and best practices, ensure all compliance standards and audits are met, execute strategic goals, participate/facilitate committee and team projects. (30% time)
• Maintain positive Customer and associate relationships: Embrace and exhibit the highest level of ethics and integrity consistent with Wyndham standards, demonstrate an ability to motivate and communicate expectations with humility and respect, exercise the ability to attract and retain talent by engaging and showing a genuine passion to develop others, partner with support departments to ensure standards of conduct for associates as well as compliance, be a change agent for the company. (25% time)
• Manage and support all financial aspects of the resort: review and maintain monthly P and L reports, work with regional accounting partners to ensure compliance, manage and forecast annual budgets for each department, review and respond to variances, ensure the site meets all IA standards. (30% time)
• Performs other duties as needed. (5% time)
• Working knowledge of hospitality departments: front office, maintenance, Housekeeping and food and beverage
• Ability to work under pressure and deadlines
• Proven track of ethical leadership and integrity
• Ability to problem solve and use good judgment
• Microsoft Office: Word, excel, Office
• Mixed use experience a plus
• Must be fluent in Mandarin Chinese and English
• Experience as Director of Rooms in a Full-Service Hotel (minimum 3 years) or General Manager in a Select-Service Hotel (minimum 1 year)
• Hospitality Management or Business Administration Degree
• Good understanding of Select-Service Market in China
• Good understanding of financial statements and excellent commercial skills
• Perform administrative duties including: reading and writing reports, dictating memorandums and orally communicating with guests, managers, corporate office, local associations, etc. Critically review reports of occupancy, revenue etc. Make judgments and implement changes to maximize profits. Supervise development of and revision to business plan, annual budget and annual and monthly forecasts, etc. Formulate complex reports. Communicate with the public, staff, corporate office and owners
• Interview, hire supervise and counsel department managers in the efficient operation of their respective area(s). Meet with, develop and delegate improvement plans for operation and review performance of management team
• Participate in community affairs and maintain positive public image for Crescent and hotel. Meet with potential and current clients and promote hotel
• Physically tour and visually inspect property on a daily basis. Monitor cost control, property condition, cleanliness and quality of product and service throughout hotel. Greet and maintain rapport with associates and customers
• Perform any other job related duties as assigned
• Manage the direct sales activities of the hotel in partnership with the hotel’s Regional Sales Director (RSD) and Global Sales Office (GSO) to uncover the appropriate demand located in the hotel’s trade area. Directly supervise the hotel’s Director of Sales and partner with the above sales support team to create and execute the hotel’s sales and marketing plan to secure the fair market share of business for the hotel
• Regularly sell hotel rooms through direct client contact
• Establish and implement appropriate service recovery guidelines in order to ensure complete guest satisfaction
• Respond to guest complaints or concerns in a prompt and professional manner
• Manage the front office, housekeeping, and food and beverage operation of the hotel through the direct supervision of the Operations Manager
• Manage the appearance, condition, and preventive maintenance of the physical plant through the direct supervision of the Maintenance Manager
• Attend Evening Social and Breakfast events as a representative of the management team of the hotel and to prospect for additional sales leads
• Lead the development, implementation and monitoring of capital and operational budgets for the hotel which support the overall objectives of the company. Work with the Finance Department on the identification of variances and communication to ownership on the hotel’s financial condition
• In partnership with the hotel’s assigned General Ledger Accountant and in accordance with company rules and policies, ensure the proper process is in place to manage and report the inflow of money in and out of the hotel
• In partnership with the Manager, National Engineering and Facilities Operations and in accordance with company rules and policies, ensure the proper process is in place to manage and report on the condition of the physical building(s), grounds, and parking surfaces. This includes the creation and management of the hotel’s annual capital and operations expense budget to improve and maintain the facility for guests and ownership
• In partnership with the assigned Information Technology representatives and in accordance with company rules and policies, ensure the proper process is in place to manage and report on the proper use, maintenance and location of all information technology hardware and software provided to the hotel. This includes the proper use of all systems in order to service all guests and provide a return on investment to owners
• Enforce hotel standards, policies, and procedures are in place within the hotel departments
• Bachelor’s degree in Hotel Administration, Business Administration or related field preferred
• Ability to speak, read, and write fluent English; other languages beneficial
• Ability to prioritize and organize work assignments
• Experience with Microsoft Office and Opera systems preferred
• Ability to travel including some overnight travel is required
• Frequently standing up, bending, climbing, kneeling, and moving about the facility
• Carrying, lifting or pulling items weighing up to 50 pounds
• Frequently handling objects and equipment
• Educational Assistance
• Responsible for the overall management and strategic direction of the hotel
• Lead and support all departments in the achievement of their financial and operational targets through establishment of a positive culture, clear expectations and policy and procedural implementation
• Actively involved in various industry and community initiatives
• Actively involved in the recruitment process of senior leadership positions within the hotel
• Increase and maintain the value of the asset
• Manage the operations of the hotel in order to maximize profitability and to ensure superior guest service and product quality
• Coordinate capital improvement projects to maintain/upgrade quality standards and property image
• Manages performance issues that arise within the management team
• Leads the business team through the attendance of all scheduled meetings
• Work directly with the Human Resources function, to ensure appropriate hiring, training,motivating, coaching, counseling and developing of team members
• Effectively communicates with team members
• Evaluate changes in guest needs, the guest mix and competitive set, to recommend appropriate product/service and operational changes as necessary
• Ensures guest and employee satisfaction, while maintaining market competitiveness and exceptional financial performance
• Anticipate and address guest issues and establish proactive processes to promote guest satisfaction
• Be an inspiration to all hotel staff to achieve luxury levels of performance
• Interacts in a positive way with all team members to ensure a luxury guest experience
• You will have a proven track record in the Leisure market combined with excellent room’s revenue skills and food and beverage knowledge
• Driven and passionate that will take ownership and responsibility for the commercial success of the business and also possess an integral understanding of working in a branded environment
• You will have strong financial and commercial drive with a proven track record of success and results
• You are a self-motivated Manager, who is highly visible to all areas of the business
• An Industry professional who is looking for a rewarding challenge and ready to take ownership of running a business
• Strong leadership and communication style with the ability to engage with people at all levels, having a natural coaching and supportive management style
• Reporting to the Vice President of Operations - UK, you will have a strong focus on the delivery of exceptional guest care as well as the commercial performance of the business
• You will leading the hotel through an exciting period of transition and development
• As General Manager you will develop your knowledge of the local corporate and leisure market to achieve sales in a competitive environment and maximising on revenue, managing occupancy and driving growth in the food and beverage side of the business
• You will be an ambassador for the guest journey and ensure customer values and service behaviours are delivered consistently in a professional and friendly environment
• Leading and developing a great team across all departments to achieve exceptional performance through a balanced scorecard approach
• Adhere to General Work Requirements
• Ensure that maintenance carried out meets the standards required by Part-145
• Ensure that the necessary finance, manpower resources and facilities are available to enable the site to perform the maintenance
• Establish and promote the safety and quality policy and ensure human factors principles are implemented
• Nominate Management Team members
• Perform managerial responsibilities, for example, hire/fire, disciplinary actions, PMP, and professional development
• Establish and execute the Business Plan (AES Master Plan). Develop achievable long and short term goals and objectives, resulting in maximum safety, profits, utilization, employee engagement and customer satisfaction
• Review, accept, and process annual budgets ensuring that all related budgetary and support materials have been received and analyzed
• Recommend changes as needed which enhance service and profitability through increased repair capability
• Ensure that any charges to the competent authorities are paid, as prescribed by EASA
• Approve and recommend major investments by coordinating with the personnel as well as upper management
• Monitor the performance of the organization to assure Bombardier Aviation Services (BAS) objectives are achieved, profitability maximized, and customer satisfaction maintained
• Meet at least monthly with the site Management Team, to discuss the business, the compliance with Part-145 (internal audits and QIR’s) and the effectiveness of the management system
• Attend the Management Review that is executed at least twice a year for the evaluation and improvement of the Quality Management System
• Supervise the progress of remedial actions, and ensure effective measures are taken without undue delay to eliminate detected nonconformities and their causes, and that opportunities for improvement are implemented
• Ensure the competence of all personnel including management personnel is assessed accordance schedule
• Inform and coordinate with upper management to keep them abreast of the operation and important issues
• Consult and coordinate with peers at parent company in such areas as product support, finance, purchasing, programs, marketing, field service and engineering
• Coordinate and communicate with other departments, customers, vendors, and operators to improve overall program
• Conclude maintenance contracts with aircraft operators (CAMO)
• Conclude maintenance contracts with sub-contractors
• Monitor vendor support agreements
• Ensure CAMO specific Procedure Manuals are established in accordance with MOE part 4
• You hold a Bachelor’s degree in Business
• You have several years experience in Business Aircraft EASA 145 MRO at a management level
• You have working knowledge of process improvement methodology and application (e.g., Six Sigma)
• You have working knowledge of accounting and budgeting principals necessary to read and interpret profit/loss statements, financial reports, and meet financial objectives for assigned area and programs
• You have working knowledge of process and controls required in the performance of aircraft maintenance
• You have verbal and written English communication skills,
• You have the business writing skills necessary to create various reports and correspondence
• You have the presentation skills necessary to effectively communicate, update, persuade, and/or facilitate discussions with all levels of management
• You have the ability to create and foster a positive work environment
• Maintains all Honey Creek and Delaware North policy standards, culture of accountability and responsibility, and holds individuals accountable for such
• Bachelor's Degree or equivalent, Relevant experience
• 5 years experience in a customer service setting. Front desk hotel experience preferred
• 2-year degree from an accredited university in Business Administration, Hotel and Restaurant Management, or related major; 6 years mixed management experience in the guest services, front desk, housekeeping, sales and marketing, management operations, or related professional area
• Measure, analyze, and communicate property performance using a variety of financial/non financial data including controllable costs, sales revenue, guest satisfaction, and associate engagement data
• Manage on-property controllable costs associated with rooms, housekeeping, events, and food and beverage operations
• Consolidate reports needed for period-end review (e.g., P&L, Accounting Scorecard, Banking Report and Statistics, PACE, credit card fraud report)
• Conduct h-end critiques with each manager
• Prepare and review forecast vs. actual to adjust and modify in accordance with goals in sales and profitability
• Review with team leaders and support actions to achieve results in alignment with property and brand goals
• Train leaders and associates to critique results and generate plans and actions to improve results
• Participate in conference calls (e.g., sales, promotion, questions and answers, property performance, etc.)
• Quality Policy, Core Values and Objectives – With major focus on
• Delighted client – Project within cost, schedule
• Development and growth of people with improved productivity
• Continual improvement in quality and product
• Departmental Plan
• Establish and maintain Department’s procedures, technical guides and manuals to control the work activities
• Ensure that work carried out by Department is professional and adequate in all respects, particularly in relation to safety and quality and adherence to Company’s contractual responsibilities
• Identify, evaluate and record actual and potential quality problems within the Department or at interface with other Departments
• Staffing / Human Resources
• Evaluate competence of staff for current roles and assess potential for increased responsibility or alternate job role. Recommend appropriate training dependent upon this evaluation
• Review current and future staffing needs and make recommendations regarding staff recruitments
• Interview candidates and make recommendations for the appointment/rejection of the candidate to the Personnel Manager
• Carry out regular staff assessment and appraisal and formally record the results and give recommendations in accordance with Company’s policies
• Budget / Planning
• Control the activities of his Department to comply with Company’s budget requirements and as per planned schedule within the budgeted work-hours
• Measurement and Performance
• Ensure by frequent personal review and Department Meetings that the projects being executing are in accordance with cost, time and quality
• Review utilization factors and productivity. Increase productivity. Identify focal areas and draw up Performance Advancement Plan; formulate methods to measure the same
• Respond adequately to the Company’s Sales requirements. Approve project control work-hours estimates for Proposals before submission to the Sales
• Client Liaison
• Maintain long-term and smooth relationship with clients by providing higher value and lower total cost to them through performance excellence
• Ensure that proper planning techniques for project control functions are established and applied to various Projects
• Make information available to the Management for budget purposes
• Carry out periodically Manpower Forward Loading taking into consideration current and future contracts
• Arrange for compilation of statistical data on past Contracts which could be used for the benefit of planning activities carried out by the Department
• Assign competent personnel to various Projects
• Guide the Planning Engineers at various levels so that their performance shall suit the Project requirements
• Recruit competent and adequate staff for the department and train them
• Undertake system enhancement by use of in-house development or outside agencies
• Bachelor’s Degree (or equivalent) in Engineering mandatory with Post Graduation in with construction management or related fields as desirable
• Minimum 15 years of experience in Project controls / Project Management which should include exposure to project construction site
• Understanding of project management practices. Strong computer/information systems skills (commercial software applications, etc.)
• Proficiency in basic functions of planning /scheduling principles and cost engineering methods including:-
• Minimun 4-6 years experience in the Retail/Hospitality management industry
• Proven record of coaching and developing talent
• Experience managing a multi-faceted operation while consistently taking action to improve service levels
• Strong computer skills and computer software knowledge
• Provides leadership that fosters teamwork, employee respect, empowerment, and open communication. Recommends, implements and coordinates with Shared Services "best practices" and policies that maximize employee development, training and performance
• Leads by example an obsession for customer service through own actions. Builds strong partnerships with customers to understand their needs and deliver a top quality product. Focuses team on monitoring changes in the market and customer base and implements effective marketplace responses
• Identifies and implements optimal structure and core processes for lab manufacturing function. Continuously improves each to achieve efficiencies and help better meet changing customer needs. Coordinates, directs and manages all aspects of lab operations
• Implements an optimal layout for the lab. Ensures team leverages their knowledge of various equipment and employee capabilities to optimize workflow. Ensures team works together to quickly alter workflow when required. Follows standard operating procedures and suggests improvements to management
• Provides team with clear performance objectives directly tied to lab performance expectations for quality, productivity and growth. Creates an environment that inspires the team to take personal ownership for achieving stretch goals and performance improvement
• Implements cost effective systems of control over capital, operating expenditures, manpower, and labor costs. Makes trade-off across the lab to balance demands and competitive pressures when investing in the lab and controlling expenses
• Delivers against operational budgets, forecasts and profit targets. Manages against key objectives
• 1 to 3 years manufacturing experience required
• Direct customer relationship experience requireedExpereince leveraging distributed manufacturing or supply chain management to achieve local goals
• Excellent optics finishing skills strongly preferred
• Lean Manaufacturing and process engineering background highly perferred
• Demonstrated change agent required
• Minimum 2 years of general management or supervisory experience preferred
• Previous budget or P&L experience preferred
• Demonstrated abilities with successful implementation of manufacturing methods and process
• Demonstrated excellent employee and customer relations
• Attract, retain, motivate, coach and develop team members for high performance
• Excellent decision making skills
• Understand, interpret and act on financial information that contributes to business profitability
• Ability to plan and manage successful projects, manage risks, costs, time and project teams
• Excellent planning/ organizational skills and techniques
• Communicate effectively with senior management and key stakeholders
• Uses skills to lead teams to achieve company goals in creative and effective ways
• Ability to Influence, build relationships, navigate politics and manage conflicts
• Broad and wide-range of professional and managerial skills with a full understanding of industry practices and company policies and procedures
• Expert in multiple technical and business skills
• Excellent strategic planning skills
• Medical Industry knowledge
• Software Development Leadership experience
• Medical software development company leadership (preferred)
• Leading the property management team in Kelowna
• Provide leadership, guidance and supervision to the property management team in Kelowna reporting into the role
• Assist in the development of property management team members to achieve service excellence
• Producing operating and capital budgets that enhance the portfolio’s value while ensuring the properties are competitive in the marketplace
• Responsible for the implementation of contract services, vendor selection and contract administration
• Coordinate and manage sustainability programs
• Engage consultants to mitigate risk, by working with the National Team under direction of the Vice President providing consistent reporting and results
• Responsibility to oversee capital projects and, if appropriate, coordinate larger projects with the appropriate resources provided within Colliers International
• Coordinate tenant retention programs
• Partner with the Accounting Team to ensure reporting accuracy and timeliness
• Partner with the Leasing Team to prepare and develop leasing budgets, leasing and capital plans as well as resolve tenant issues and manage renewals
• Monthly property site visits required
• Responsible for managing the accounts receivables, and when necessary, assist in the development of collection strategies to be recommended to the client
• Responsible for supporting and initiating local business development activities
• Minimum 10 years’ experience in a commercial real estate environment
• Must possess a valid real estate license
• Minimum 5 years’ experience as a senior property manager with supervisory responsibility
• Commercial real estate accreditation such as CPM or RPA, or LEED GA will be an asset
• University Degree or diploma in business, commerce, or economics
• Ability to deliver excellent customer service at all levels of the organization and with external partners and clients
• Proven presentation and training skills
• Experience in YARDI Voyager (integrated accounting) an asset
• Exhibit a high level of professionalism and excellent presentation and interpersonal skills
• Ability to meet deadlines without compromising accuracy, excellent product quality and attention to detail
• Working knowledge around real estate law, and a sound understanding of lease clauses/terminology
• Exhibit a positive mental attitude
• Leading a property management team managing approximately 1 million square feet
• Provide strategic leadership, guidance and supervision to the property management team reporting into the role
• Coordinate and manage sustainability programs,
• Minimum 10 years’ of progressive experience in a commercial real estate environment
• Strong ability to provide strategic leadership and lead innovative initiatives
• Partners with the marketing and sales team to leverage lab capabilities and grow volume and market share
• Supports approximately 1300 jobs/Rx's per day
• Provides team with aggressive and clear performance objectives directly tied to lab performance expectations for quality, productivity and growth. Creates an environment that inspires the team to take personal ownership for achieving stretch goals and performance improvement
• Provides leadership that fosters teamwork, employee respect, empowerment, and open communication. Recommends, implements and coordinates with Shared Services “best practices” and policies that maximize employee development, training and performance
• Prioritizes and invests in the development of the organization and its people. Ensures rewards reflect the value of the employee’s contribution to the business. Ensures activities are in place to continuously develop departmental employees and assess future management/leadership potential
• Leads by example with an obsession for customer service through own actions. Builds strong partnerships with customers to understand their needs and deliver a top quality product. Focuses team on monitoring changes in the market and customer base and implements effective marketplace responses
• Initiates activities that support ELOA strategies to achieve plan. Champions and influences change efforts through direction and coordination of efforts and activities
• 5 years previous management experience in lab manufacturing environment
• AR Coating experience strongly preferred
• Direct customer relationship experience required
• Previous budget and P&L accountability required
• Manage all strategic and operational aspects of the business, including full profit and loss responsibility and execute growth plans for the individual project lines
• Responsible for developing, implementing and achieving the annual budget and other KPI’s for the business
• Actively pursue and maintain policies on safety and integrity and the implementation of various guidelines applied to the business on matters such as risk management, ethics and integrity
• Continue to develop a culture of employee participation and involvement
• Develop policy, vision and strategies at a conceptual level and them implement at the operational level to improve profitability, business performance and operational excellence
• Work closely for successful collaboration with all stakeholders with Power Grids Division, Transformer BU, NAM Region, DTR PG and DDC LBU leaders to meet and achieve all expectations globally
• Develop market intelligence, identify new business opportunities, set ambitious targets and expand ABB’s market share while tracking performance in line with objectives
• Oversee manufacturing operations to ensure premium quality products, services and process in addition to monitoring quality metrics and supervising optimization measures
• Draw on demonstrable leadership and change management skills to improve productivity by implement lean enterprise approach at an operational and administrative level
• Excellent P&L financial understanding
• Result oriented attitude, excellent organizational development and communication skills
• Bachelor’s degree in Electrical Engineering
• Prefer experience in Operations, Marketing and Engineering
• Proactive, self-driven and structured
• Able to involve, support, develop and lead a highly competent organization
• Open minded to change and innovation that can lead to increased results
• Capable working at a Senior Executive Level in a matrix and global organization
• Proven track record in a leadership position; ideally with profit and lass responsibility and preferably in an industrial and/or manufacturing environment
• Market and product expertise relating to the power and transformer industry
• Entrepreneurial thinking, excellent analytical and strategic abilities, complement by strong leadership skills, vision and integrity
• Optimizes center’s net operating income (NOI) through utilization of effective cost controls and maximizing revenue generation opportunities
• Prepares Center’s comprehensive business plan with the collaboration of all stakeholders that incorporates all the opportunities and needs of the center
• Recommends annual operating and capital budgets within the business plan and center tier framework and executes plan within required guidelines
• Prepares correspondence, proposals and presentations for a variety of audiences regarding programs, projects and other ideas to support the business objectives of the center
• Leads and acts as the primary point of contact and spokesperson for the property during local crisis events and in concert with Corporate Communication
• Identifies problem areas and proactively improves performance of team and center
• Ensures retailer release provisions are being adhered to while ensuring excellent customer and retailer relations
• Maximizes short-term leasing by increasing occupancy and creating new space opportunities
• Professionally and dynamically represents the company and center by building strong guest, retailer and community relations
• Excellent retailer relations
• Best in class customer experiences
• Supports marketing and customer experiences to enhance retailer sales
• Productive community relations with local government entities, business, professional and charitable organizations
• Maintains excellent customer service and proactively handles diplomatically all customer and retailer concerns/issues
• Cross-functional knowledge and experience of working with different functional teams
• Good prioritization skills, excellent communication and analytical skills, and a high degree of comfort managing multiple projects and working with senior management
• Strategic business and operations perspective
• Ability to effectively manage people and processes while maintaining a positive, friendly disposition in a fast-paced, ever-changing environment
• Ability to collaborate with others and manage through conflict
• Must be entrepreneurial, a self-starter and possess a strong internal drive to initiative and produce results
• Ability to manage multiple vendors
• Must demonstrate exceptional verbal and written communication skills
• Must be flexible, adaptable and resilient
• Able to work events/Manager on Duty shifts, which may include nights, weekends and holidays
• Must be organized and deadline-driven
• 4 year degree from a recognized U.S. University – BSME preferred
• MBA or Master’s degree in engineering a plus
• 10+ years of management experience with emphasis in mechanical systems is required
• 5+ years of profit and loss (P&L) responsibilities in a management role is required
• Degree in business, preferred
• 5 – 10 years of experience in retail property management
• Demonstrate leadership and professionalism
• Plan, develop and implement policies and goals
• Coordinate activities of all departments, including operating, planning, sales, marketing, programming, arena and recreation to effect operational efficiency and effectiveness
• Serve as primary contact to the City of Crosby and HealthFitness. Attend monthly City Council meetings. Attend HealthFitness regional managers’ training and meetings
• Generate monthly reports relating to member statistics and operational progress and status for the City of Crosby, HealthFitness, and all ancillary boards with the community center's interests
• Conduct daily reconciliations and deposits
• Approve bi-weekly payroll on Timesaver
• Complete and/or assign all Workday assignments directed to the operation
• Monitor and control all purchases made by the operation
• Analyze financial performance and craft the operating budget for the City of Crosby
• Write grants
• Confer with department coordinators, review activities, sales trends, membership counts and programming to determine any changes required to improve financial outcomes
• Meet with area employers to promote membership sales
• Meet with Foundation board to discuss fundraising projects and purchases
• Install the ice in the ice arena, including arranging for refrigeration maintenance, flooding and painting the ice surface
• Schedule all ice arena ice rentals, including hockey practices, games and tournaments, public skating sessions and skating lessons
• Craft contracts for ice and concession leases and dry arena rentals
• Hire, train and schedule ice arena supervisory staff
• Work supervisory shifts in the ice arena, including resurfacing the ice and sharpening skates
• Coordinate and monitor the adult hockey league. Responsible for player discipline and referees
• Assist and coordinate the removal of the ice sheet
• Maintain the outdoor hockey rink
• Facilitate advertising sales and coordinate the production of ad signage
• Sell sponsorships for special events
• Provide Manager on Duty supervision for special events as needed
• Generate the daily deposit and sales report
• Create and strategically select advertising placements
• Craft monthly marketing calendars
• Perform light housekeeping in locker rooms and bathrooms and arena as needed
• Assist with the set-up and tear-down and cleaning of the dry arena
• A Bachelor's Degree is required
• CPR and First Aid certifications are required
• Two or more years of Ice Arena Management and ice maintenance is required
• Two or more years of customer service in a service related business is required
• Certified Swimming Pool Operator licensure is strongly preferred
• Food Safety Certification is preferred
• Demonstrated creativity and organizational skills
• Must be fluent in Microsoft Word, Excel and Power Point
• Lead the hotel opening tasks to meet all Mercure Brand standards
• Set opening budget and financial commitments for all teams within each departments P&L
• Prepare and initiate all Sales, Distribution and Digital activities to ensure successful business activity as soon as the hotel is ready to open
• Lead Talent & Culture activities including talents recruitment and talent ( local teams ) training / development
• Ensure strong and successful relationship with all stakeholders, including owning company, local Authorities and surrounding Community
• Proven track records in making hotel pre-opening budget, business forecast & manning guide
• Culturally adaptable with strong focus on owner relationship
• Ensure successful employee recruitment, training and development
• Ensure optimal compliance with Ibis / Ibis Styles Brand standard & Guest Service experience
• Participate in community & professional organizations to maintain high visibility and promote positive image
• Defines the strategy for below 10 lacs price point in Private market in the Ge region excluding Key accounts and gain 8-10 point of share gain for Ge ultrasound portfolio in this price point willingness to travel to new location to support sales team for closure. Manage overall Sales revenue, margin, base costs and orders goals for this price segment in a manner that fulfills business goals, lists and maintain focus on high impact. Demonstrate the ability to generate business opportunities that leverage GEHC in the market place Drives and implement business initiatives to trigger Growth Manages new highly fresh talented and experienced Sales team.to drive flow business rigor Drive daily rigor in mapping competition IB in these market and utilizing the finance and education offering to drive rev and profitability for this price point. Mobilizes and motivates Sales team towards fulfilling GEHC strategic business goals Recruits, coaches and develop talents in his team Effectively utilize key industry information and market knowledge to gain competitive advantage in market place. Build long term relationship with dealer team; provide leadership and direction in crucial customers interface to his sales team. Strengthen GEHC external image with this new customer base In conjunction with local teams, builds a working environment which values teamwork to the overall benefit of customer satisfaction
• 10+ years of successful sales/marketing related leadership experience with Min 3- 4 years of ultrasound sales experience
• 5+ years of successful senior level sales management and team management experience
• Minimum of 6 years in healthcare industry
• Strong management skills and capability to develop talents
• Strongly compliance driven approach
• Proven and progressive previous experience in sales/services/promotion to C-suite and technical decision makers e.g. CEOs, Strategic Planning Directors, Facilities/Estates managers, Biomedical Engineers, nursing staff, medical specialty staff (Anesthesiology, Radiology, Intensive care, Nuclear Physicists etc.)
• A Minimum of three (3) years general management experience in a Joint Commission accredited hospital
• A Minimum of seven (7) years experience as a manager in food service
• Must have some retail café/coffee bar experience
• Bachelors Degree with culinary arts emphasis preferred but not required
• Must be a Certified Dietary Manager or be able to enroll to obtain one within 18 months from the date of hire
• Plans, develops, implements and revises organization policies, operations and goals
• Measures the performance of assigned activities
• Establishes and implements an organized system of supervision and general operating procedures
• Maintains excellent customer communications and relations that permit continuous improvement in provided services, efficient problem resolution and acceptance of new services
• Reads, understands and orchestrates the terms of the contract and ensures internal compliance with those terms
• Directs and coordinates the promotion of new services/programs
• Is accountable for the delivery of high quality and cost-effective services as well as ensuring all activities and operations comply with applicable internal and external regulations, laws and sound business practices
• Develops and directs the maintenance of such typically required business reports, administrative matters or materials as budgets, budget expenditures, operational reports, cost analysis, operational documentation, etc
• Tracks financial data, reports, forecasts and expenditures to achieve optimum efficiency and economy of operations
• Supports an active safety program
• Continuously seeks to improve the quality of assigned activities
• Directs, trains, supervises, leads, evaluates and develops State personnel to keep them informed and motivated
• Plans and implements an effective staff training program
• Makes sure the responsibilities and accountability of all assigned employees are defined and understood
• Consistently demonstrates professional skills in efficiently carrying out assigned activities, using all forms of communications, handling of change, developing employees, solving typical business problems and making decisions
• Other related duties may also be assigned
• Minimum five (5) years food service management experience as GM or Director of Food Service. Preference given for experience in a health care or senior assisted living environment
• Bachelor’s Degree with culinary arts emphasis preferred but not required – if no formal culinary arts training, able to demonstrate culinary skill
• Must be able to show history as a competent production manager and have demonstrated food-service leadership and the ability to train culinary staff in the essential duties of cooking
• Must be a Certified Dietary Manager or be able to obtain same within 18 months
• This position requires a valid driver's license and an acceptable driving record to our insurance carrier
• Proficient computer skills – Excel, Microsoft Outlook and Microsoft Word
• Demonstration of financial acuity-managing budget, plate cost and driving production
• 2 years minimum General Manager experience
• Experience managing $5 Million revenue minimum
• Exceptional operations background
• Local market experience
• Pre-opening experience
• Proven success in managing large teams
• Minimum of 2 years Executive Committee experience
• Experience managing revenue of $2 Million minimum
• Strong leadership index
• Hampton brand experience
• 3 or more years of experience on an executive committee team at a property of $2M in revenue or greater
• Hilton brand experience
• Prior general manager experience
• Minimum 2 years of General Manager experience
• Experience managing a minimum budget of $2 Million
• Great leadership index
• Detail-orientated management style
• Hilton brand portfolio
• Monitor and develop team member performance, particularly the executive team and department heads, to include, but not limited to, providing supervision and professional development, scheduling, conducting counseling and evaluations and delivering recognition and reward
• 5 years of executive committee experience at a full service property as an Hotel Manager, Resident Manager or Assistant General Manager managing $20M in revenue or greater
• Strong sales capabilities and commercially driven
• 3+ years in managing P&L
• Proven people leadership in building positive service cultures and driving employee engagement
• Prior sales leadership experience
• Previous General Management experience in a dynamic commercial and operational environment
• A proven track record in change management
• Commercial acumen with expertise in strategic Revenue Management
• A track record for quality and innovation, in particular within Food & Beverage
• Strong results focus, demonstrating high levels of drive and determination
• Excellent interpersonal skills and a skilled networker
• Ability to build strong owner relationships
• An inspirational leader that is experienced in driving quality through people
• Having a successful rooftop destination bar, you will demonstrate the aptitude and imagination to remain ahead of trend
• Previous experience at Hotel Manager or Director of Operations level
• Commercially Savvy with expertise in Business Development/revenue Management
• Results focused, showing high levels of drive and determination
• Excellent inter-personal skills and a strong networker, a true personality for the hotel
• Ability to drive quality through people, displaying excellent leadership qualities
• Manage on-going profitability of your hotel, ensuring revenue and guest satisfaction targets are met and exceeded
• Lead all key property issues including capital projects, customer service and refurbishment
• Deliver hotel budget goals and set other short and long term strategic goals for the property
• Experience as General Manager within an equivalent quality hotel
• Possess strong commercial acumen with experience in increasing profitability
• Experience managing budgets, revenue proposals and forecasting results in a similar sized property
• Communicating with hotel owners, managing and exceed the owners and company expectations
• Communicate on a regular basis with owner’s representatives, provide them with required formal reports and builds a cordial relationship directed towards a mutually beneficial on-going association
• Ensure the development and execution of strategic sales and marketing initiatives
• Structure a financially sound and accurate Business Plan
• Facilitate the preparation of hotel budgets and forecast for corporate submission and approvals
• Agree financial targets with Senior Management team and ensure they are kept up to date with on-going financial information
• Approve hotel department budgets, defining and directing changes, as required
• Implement capital expenditure decisions in line with business performance
• Ensure accurate forecasting, predicting potential highs and lows in business and initiate necessary changes, analyse variances and initiate appropriate action plans
• Manage cash flow, assets and costs to optimise profit conversion and deliver against the plan
• Maximise Rev Par results and stay conscious of market threats and opportunities to ensure activities respond to these conditions
• Review forecasts and balanced scorecard, maximize profitability, increase service levels and improve team member satisfaction
• Support Business Development team with client visits
• Oversee the sales and marketing activity and results, lead and/or participate in sales and marketing strategy meetings as needed
• Create and maintain relationships with key revenue producing customers
• Maintain and improve SALT results
• Manage customer complaints effectively, speak with and respond to guests regarding service challenges
• Uses customer feedback to activate long-term improvements in products and services
• Hire, supervise, coach, and conduct performance evaluations for 4Ds and key Heads of Departments
• Monitor high potential 4Ds, department heads and team member activity, develops the skills and abilities of direct reports and ensures their growth within the company and ensure departmental Succession Plans are in place
• Follow an open door policy to ensure 2 ways communication processes with team members are encouraged
• Improves Team Member positive turnover figures and reduce negative turnover
• Empower HOD to take ownership for their own people management issues
• Communicate with a variety of corporate departments regarding implementation of Brand standards, and Hilton worldwide
• Create and use PR opportunities to exploit the brand image and maintain the hotel product in line with Brand Standards
• Communicate Hilton world wide’s Vision, mission, policies and procedures and strategy throughout the business
• Manage the integration of IT initiatives and use technology to enhance management information
• Ensure compliance with all statutory requirements, achieve Health and Safety targets and share best practices across the organization
• College degree or Diploma or significant work experience in lieu thereof
• Significant experience in hotel industry, including at least six to eight (6-8) years of supervisory and managerial experience
• Substantial and successful track record in hotel operations
• Extensive knowledge of operating high end luxury resorts (preferred)
• Hotel general management experience preferred
• Proven track record of successes in achieving revenue and service objectives
• Proven ability to recruit, motivate train and retain a team of professionals
• Ability to analyze financial data as required in order making strategic and tactical decisions and ability to perform critical analysis
• Effectively deal with owners, customers and team members, some of whom will require high levels of patience, tact and diplomacy
• Meets or exceeds all revenue goals, up to and including EBITDA, new business and right sized business goals for all Valpak products
• Gathers and analyzes information skillfully; developing alternative solutions
• Ensures profitability for the office by making recommendations for improvement to established pricing, holding the sales management team accountable for adhering to the pricing structure and controlling expenses within the office
• Maintains accurate forecasting for all category revenue by overseeing the delivery and submission of regular pipeline reports to manage internal finance and business expectations
• Ensures sales management team recruits and hires salespeople to meet market demands and trains management staff on all Valpak products and selling skills
• Motivates and engages the entire sales team to deliver top sales performance, while holding each accountable for individual performance
• Understands the competitive landscape regarding the competition and monitors industry trends
• Leads by example regarding diversity and inclusion practices in all areas of the day to day business
• Must have at least three (3) to four (4) year experience at managing people; specifically a staff of three (3) or more
• COMMUNICATION SKILLS: Ability to read, analyze, and interpret legal documents (lease documents, claims of lien, etc.), general business periodicals, professional journals, technical procedures, or government regulations
• OTHER SKILLS AND ABILITIES: Proficient knowledge of Microsoft Office/Suite, and any other software program or piece of technology identified as standard for Jones Lang LaSalle or requested by the Client. Must have working knowledge in various budget applications. Must be able to travel to several different sites within a local region
• Knowledgeable of all policies, procedures, training techniques and marketing plans as they apply to the operation
• Teach new and existing managers specific procedures and job functions
• Responsible for making sure new hires are trained according to property standards
• Maintain accurate, correct and updated operational manuals, menus, product lists and inventory control systems
• Responsible for maintaining a clean, healthy and safe environment
• Monitor, report, and correct employee theft, purveyors’ errors, pilferage and waste
• Work diligently to maintain beverage, labor and general supply costs
• Provide general floor management to ensure company goals, policies and procedures are being followed and implemented
• Maintain a friendly, courteous and professional relationship with all customers and employees
• Handle customer complaints that employees or managers cannot resolve themselves
• Ensure the excellent quality and presentation of all food and beverage
• Manage food and beverage pricing and control of profit margins
• Ensure operations are in compliance with all applicable health codes
• Ensure all food and beverage related advertising is up to date and accurate
• Handle all other assignments as directed by the Director of Food and Beverage
• Achieve all Financial, Service, and Human Resources goals set forth by the Executive Director of F&B
• At least 2 years of nightclub or beverage management experience
• Working knowledge of beer, wines and spirits
• Working knowledge of POS, Excel, Word and Outlook
• Develops, maintains and administers a sound business and organizational plan for the property which includes an operating budget, marketing plans and Annual Roadmap
• Oversee and manage a food and beverage operation that includes a restaurant and banquet & event space
• Assists in the creation and coordination of the property’s marketing strategy in conjunction with the designated Billy Casper Signature team
• Analyzes financial statements (income and expenses) relative to budgeted goals and takes corrective measures as necessary. Prepare monthly financial reports for the client in accordance with the communication initiatives of the division
• Works with department heads to schedule, supervise and direct the work of all property employees
• Participates in outside activities that are judged appropriate by the Billy Casper Signature team to enhance the presence of the property in the local community
• Provide strategic direction and sets general objectives and business priorities for the commercial and support functions to ensure organizational alignment and effective cross-functional coordination
• Represent the Portuguese LOC in front of external stakeholders, such as Health Authorities and regulators, industry forums, patient associations, media etc
• Oversee the creation and execution of the annual Marketing plans to meet Spain and Portugal cluster goals and revenues, and ensure that local country plans are developed, implemented and monitored in conjunction with relevant cross-functional teams
• Assess and recommend opportunities for local country lifecycle management of the brands to optimize brand growth, profitability, and competitiveness. Oversee development of business cases to support new opportunities as needed
• Manage, motivate, and develop talent within the Portugal country organization by setting clear objectives, effective coaching, evaluation and feedback on performance
• Work with the Heads of Franchise and relevant function teams (e.g., Human Resources, Customer Facing Excellence) to set annual sales targets, incentives, and review progress vs. target for each Franchise
• Oversee country team members are properly trained on the relevant SOPs, products, diseases, sales techniques, and systems to excel in their respective roles, and meet country and cluster training compliance metrics
• Ensure all activities of the Portugal organization are compliant with both Shire and in-country guidelines
• Perform bi-annual Performance Reviews in-line with Shire talent management process
• Oversee all HR related issues in the Portugal organization including discipline, reward, recruitment, appraisal, setting standards, and ensuring any problems arising are resolved, together with HR
• Ensure administrative systems are effective and designed to support the Portugal organization activities without impeding efforts to meet business goals
• Encourage and demonstrate the key components of the Shire culture as a people manager and business leader
• Deliver local country objectives
• Degree or equivalent in related discipline, with excellent numerical skills
• Experience in working in multinational companies and international environments
• Significant experience in pharmaceutical sales and marketing, at senior managerial level
• Experience launching pharma products in different therapeutic areas, in either a marketing or sales management capacity
• Intimate knowledge of the Portugal healthcare marketplace
• Proven ability to leverage knowledge of marketplace, competitor landscape, and economic forces and translate them into clear short term and long term strategies
• Demonstrated success in the following key areas
• Understand the business, including thorough understanding of the commercial aspects of the business, including brand management, sales planning and execution market access, regulatory environments, etc
• P&L and Budget Management
• Focusing on performance, ensuring accountability and driving results to meet agreed-upon targets
• Managing execution through a deep understanding of Commercial & Medical Excellence vision, tools, and processes
• Building collaborative relationships, including effectively working with and leading cross-functional teams, inspiring and motivating others
• Ability to navigate change, including articulating the vision to relevant team members and stakeholders
• Lead, coach and motivate a team of 40 salaried leaders and 700 hourly cast members to meet and exceed revenue, guest, and cast satisfaction goals
• Inspire team through a strong service orientation and a disciplined work ethic to exceed Guest expectations every day in a high volume retail location
• Oversee and manage all financial aspects of the business including revenue generation, cost containment and resource optimization
• Drive incremental operating income. Manage costs effectively with an eye for continuous improvement
• Leverage metrics and operational indicators to measure, motivate and enhance performance
• Collaborate with peers and key partners to create a seamless guest experience
• Attract and retain top talent; develop high performing teams and provide transparent and direct feedback
• Minimum of 10 years hands on senior retail operations leadership experience
• Proven knowledge of the latest retail and merchandising trends
• Demonstrated strong leadership skills with the ability to define a clear vision and motivate others to achieve goals
• Demonstrated ability to manage and integrate Guest, Cast and business goals to produce great results
• Proven record of savvy business judgment along with the mental agility and flexibility required in a dynamic company
• Demonstrated exceptional strategic thinking and financial skills
• Demonstrated work ethic and entrepreneurial spirit
• Demonstrated ability to build and foster relationships with cross functional partners and operate successfully in a matrix environment
• Demonstrated ability to inspire and drive enthusiasm and teamwork with a commitment to excellence
• Demonstrated strong negotiating, mentoring, influencing, organizational planning and partnership skills
• Demonstrated passion and commitment to diversity and inclusion including inviting diverse perspectives, fostering an inclusive environment and supporting workforce diversity
• Bachelor’s degree or equivalent in Business Administration, Retail Management or related field
• 2-3 years in-store junior management experience
• Generates Customer Delight
• Learning and Self Development
• Is Passionate and Open Minded
• 3-5 years of management experience in a fitness, hospitality or retail environment, including direct experience in profit and loss management, revenue generation and people management
• Physical demands include ability to regularly walk through all areas of the club, climbing stairs (where applicable), and bending and lifting (e.g., picking up towels, restacking of weights, moving of equipment as necessary)
• Must be able to work other hours necessitated by business need or as scheduled by the BD
• BA or BS degree (preferred)
• To successfully perform in the role, the GM must be able to show demonstrated proficiency in the following leadership competency areas
• Ability to develop a high performing team
• Ability to achieve measurable results
• Ability to create an environment of mutual respect, trust and accountability (TSI Environment)
• Proven track record of excellence in customer service and financial management (awards, top rankings, etc.)
• Must be able to obtain State Branch Manager's License
• Willingness to attend professional networking or community events in the evenings
• Keep records and prepare accurate and timely feedback / reports as required
• Ability to deal with internal and external customers and perform multiple tasks simultaneously in a timely and professional manner
• Ability to work in a team-oriented management environment while focused on results
• Conveys a commitment to providing unsurpassed Customer Service through ensuring the LensCrafters' staff performs the Sales and Service Process steps
• Analyzes store financial data and makes recommendations regarding steps which can be implemented on the retail side of the business to improve profitability
• 4+ years management/supervisory experience
• Sales skills
• Familiarity with cash register, computers and calculators
• Ability to manage time under aggressive deadlines
• As the overall China FPP Business Leader, the incumbent is responsible for day-to-day management and division-related activities
• Direct and oversee all financial activities of the division which includes reviewing financial statements, management reports, financial analysis, projections and cash flow management as well as other ad-hoc reports
• Guide direct reports to formulate and enhance local business strategies, setup and review policies, processes, and best practices
• Drive sales growth through both the direct sales channel, and by leveraging the broader distribution strategies as needed
• Chair monthly and quarterly business reviews with direct reports, and also hold review calls with FPP Leadership team members as required
• Work with the operations leader to ensure close alignment between manufacturing, product management and the sales team, ensuring agility in prioritizing and responding to customer requests
• Manage costs to ensure maximum efficiency of resources
• Minimum 15 years relevant Industry work experience from sizable multi-national corporations, with a minimum of 5 years as a department head/business sub-division leader
• Familiarity with Fire Industry is essential to the success of this role
• Experience from multiple business disciplines (Sales, Project Management, Service) would be an added advantage
• Business acumen to comprehend financial numbers and make significant contributions to development of business plans
• Excellent interpersonal, written and presentation skills with ability to interface with senior level executives as well as all levels within the organization
• Demonstrated ability to work effectively within and across direct management lines (in a matrix environment)
• Ability to make decisions individually and as part of a team
• Will represent the highest integrity and ethics in business transactions upholding company policies and procedures
• Willingly performs other duties as assigned
• At least five (5) years of documented work experience directly related to property management and/or facilities management
• Experience in the management of HVAC systems, building automation and direct digital controls systems to include the maintenance and operation of boilers, heat exchangers, heat pumps and refrigeration systems is preferred
• Experience with airport operations is preferred
• Must have two (2) years’ experience in the operation of a computerized maintenance management system
• Must have previous experience with billing and invoicing and have a firm understanding of financial matters related to the operations, maintenance and repair of facilities
• Must be available on-call, to include 24/7 within the Anchorage and Mat-Su Valley
• Must be proficient in operating a variety of general computer software programs and personal computers
• Excellent verbal, written communications, financial and leadership skills. The ability to interact effectively with senior executive management for clients, customers and the company organization. Strong organizational skills and a participatory management style desired
• This position requires air and road travel approximately 25% of the time. Incumbent must be able to uphold current State of Alaska driver’s license, and able and willing to fly
• A Minimum five (5) years general management experience in a Joint Commission accredited hospital
• Must have some retail experience
• Some experience with janitorial/custodial operations a plus
• Bachelors Degree with culinary arts emphasis preferred
• Performs all duties required of a janitor or other assigned employee
• Willing to promote NMS Core Values in the workplace
• Helps direct and guide assigned housekeeping and janitorial employees
• Helps train new staff and provides ongoing training to existing staff
• Regularly conducts, replaces, and disperses assigned inventories
• Regularly conducts inspections to maintain the quality of provided services
• Coordinates associated equipment care and maintenance
• Helps conduct safety meetings and insures daily operations are in compliance with company and client safety requirements
• Makes sure all quality standards and work procedures for staff are met
• Personally resolves minor maintenance or client emergencies as they occur or takes steps to permanently address them
• Assist employees in the resolution of work related difficulties
• Identifies, resolves, or appropriately reports site’s safety hazards
• Assists in having available all required HazCom documentation
• Other related duties may also be assigned/required
• Knowledgeable about the use of industrial cleaning products and chemicals, and interpreting Material Safety Data Sheets (MSDS)
• Ability to work independently and complete assignments in a timely manner
• Must be able to perform each of the essential duties listed above with a professional degree of competency
• Proficiency in planning and organization in a high volume fast paced kitchen
• Demonstrated understanding of profit attainment and profit growth
• Strong ability to lead, build diverse teams and oversee training
• Personal drive and energy — a liking of challenges and opportunities to innovate
• A suitability and capacity for a position of authority
• The ability to work effectively with a minimum of supervision or support
• Strong communication skills, in both written and verbal forms
• Provides an issue free work environment through motivation, support, empowerment and development for all personnel
• Proactively strives to build positive working relationships through teamwork and clear communication resulting in win/win decisions
• Ensures that all decisions and resulting actions are aligned with the Denihan Hospitality Group policy of 100% guest satisfaction producing a high level of service
• Has a strategic perspective by continuously developing our brand and integrating it into every aspect of the guest experience
• Proactively drives profitability to meet hotel and company goals
• Proactively participates in the comprehensive sales and marketing efforts to increase revenue
• Performs the role of industry spokesperson and representative for the Benjamin brand
• Builds positive relationships between the Hotel and Corporate departments
• Provides constructive and consistent coaching, counseling and direction to Hotel personnel
• Supports the selection, development, training, mentoring and empowerment of Hotel personnel
• Challenges the status quo to provide and accept constructive ideas for change
• Knows how and when to impose deadlines
• Assigns tasks and holds staff accountable when necessary
• Manages the Quality process in areas of customer service and associate guest satisfaction with discriminating detail
• Motivates and provides a work environment in which staff is productive and compensated fairly
• Demonstrates self-confidence, energy and enthusiasm through actions
• Presents ideas, expectations and information in a concise, well organized manner
• Uses effective listening skills as a basis for clear communication
• Manages group or interpersonal conflict situations effectively
• Understands how to manage in a culturally diverse work environment
• Uses problem-solving methodology for decision-making and follow-up
• Provides appropriate recognition to motivate associates
• Systematically interprets, analyzes and manages data to accomplish strategic objectives as defined by our vision and customer needs
• Secures sources of new business as well as maintains existing accounts
• Partners with the Sales and Marketing force and interacts with the Reservation Sales Center
• Participates in sales related events, receptions, family trips, trade shows, client meetings etc
• Understands the Benjamin product and brand identity and incorporates it into all internal and external activities
• Ensures that associates uphold all service procedures and communication standards as outlined by brand Standard Operating Procedures
• Trains on and executes all applicable Benjamin Standard Operating Procedures
• Performs miscellaneous duties as required
• Develops a clear, well communicated business vision and strategy that can be reflected in a focused, lean, and energized organization, and is implemented into tactical plans. Leads the organization through empowering functional heads who in turn lead their respective teams, using robust controls and processes keeping the organization on track with strategic priorities and KPIs
• Sponsors change throughout the business unit that drives competitive advantage. Makes difficult decisions that have great impact. Has the self-confidence and drive to set bold targets for the organization and to achieve them
• Together with functional heads and Human Resources, takes accountability for attracting and developing talent in line with Novartis culture and expectations
• Drives effective collaboration and win-win scenarios across NVS divisions
• Sets organizational goals and ensures function heads translate these into aligned functional tactics. Identifies opportunities to significantly impact results. Balances short term and long term results for overall benefit of OBU
• Sets local strategies uncovering additional patient and customer insights and leverages these for competitive advantage. Motivates the leadership team to consistently set bold agenda for favorable patient outcomes
• Manages the cause/effect of investments and the expected sales return and trade-offs. Allocates resources (including human, capital and time resources) on the highest impact initiatives
• Anticipates the actions of competitors and the impact on the market and Novartis. Proactively acts to address current and/or future problems or opportunities
• Understands the Clinical Development process and incorporates into business planning where appropriate
• Builds strong Medical Department to deliver clinical trials (both global and locally initiated) on time, on budget and of high quality. Ensures strong interaction with Oncology Global Development to contribute to the shaping of the Global Development strategy and to participate in and support global trials in line with local/regional strategy
• Interacts with key academic researchers and centers for maximizing current and preparing for future business. Leverages key external relationships with regulatory bodies, patient advocacy groups, policy makers and medical experts
• 7+ years minimum food service management experience in supervising subordinate managers and multiple concepts/operations
• Must be certified in food service sanitation
• Food marketing and presentation
• Establishes budgets for the Business Unit
• Directs the Business Unit to meet budget and other financial goals
• Develops and maintains the Business Unit’s financial/budget plans
• Ensures that financial targets and plans are communicated
• Distributes and manages the allocation of budgets within the Business Unit with appropriate financial controls
• Ensures tracking, monitoring and reporting on the Business Unit’s financial activities
• Operational Management
• Directs short and long term planning to meet contractual and operational targets and financial budgets
• Establishes performance goals across all operations
• Directs support areas to allocate resources and assesses utilisation to ensure optimal usage
• Directs & monitors support areas to deliver required support services to Operations and where appropriate to the wider Business Unit
• Develops, establishes and directs implementation of operating policies and standards in operations, ensuring they are either innovative or aligned to current global best practice
• Works with Business Development and Consulting/Transition areas to support the development of new opportunities, whilst ensuring any secured growth activities seamlessly transition from implementation to stable operational delivery
• Directs the change control processes across the business unit to mitigate contractual risk
• Manages senior business stakeholders through appropriate direct engagement to ensure that all risk and control issues are properly transparent and managed
• Chairs relevant Programme and Project Steering Committees as required
• Acts as the senior point of entry for escalated client queries and for queries from other stakeholders
• Takes personal accountability for ensuring the resolution of complaints directed at the Business Unit operations
• 8 years related business experience
• Minimum 5 years’ experience in the Contact Centre/BPO industry, including customer experience management and sales growth
• Planning and Organising (L4)
• Change Initiation (L4)
• Customer Service Orientation (L4)
• Oral and Written Communication (L4)
• Technical Expertise (L4)
• Innovation (L4)
• Customer Service - Models and holds team accountable for outstanding customer service. Engages associates and customers to facilitate/deliver an enriching customer experience
• Sales – Reviews targeted sales and expense tools to quickly identify and prioritize areas of opportunity; sets team direction to maximize sales and deliver profitability targets. Actively participates in peer group discussions to identify trends and/or barriers to business performance
• Team Development – Actively walks the floor and coaches in the moment to enhance each leader’s ability to execute as well as develop their own respective teams. Understands the strengths and opportunities of each direct report and frequently conducts coaching conversations
• Team Recognition and Motivation – Proactively identifies the most effective ways to recognize associates that achieve superior performance and motivates them to deliver on the company strategy
• Specialty Businesses – Leads the Salon Manager and/or Beauty Manager and engages those associates to deliver on client service, sales, and profit metrics
• Performance Standards – Consistently meets established performance standards, including but not limited to product and service sales, customer services, profit, productivity, and attendance
• Work Experience – 3-5 years experience as a Retail General Manager, ideally in a big-box retailer or in multi-unit specialty retail
• Responsible for leading your team – You’ve led people before and know how important it is to a) provide your team frequent coaching / feedback, b) focus on differentiating performance across team members, c) empower your team to take control and make good decisions, d) set expectations with your team on what needs to be done and what successful performance looks like, e) find ways to motivate your team to do the best work of their lives, and f) sincerely recognize each and every team member for their individual contribution to the store’s success
• Responsible for motivating and inspiring the team – You are in a big position and no one sets the tone better than you. You approach every day looking for opportunities to support your team and get them excited about the opportunities that are right in front of them to make a difference
• Responsible for analyzing business performance – You know the numbers. You know what they mean and what affects them on a daily basis. You review reports and any other information you can get your hands to better understand how and why your business performs the way it does – and then take action to make a difference
• Responsible for communicating key information – You are connected to the information that is surrounding the company and your team looks to you to educate and inform them on what’s happening. You know how to share information in a way that’s informative and inspiring all at the same time to ensure the team is still moving in the right direction
• Accountable for the brand vision of the store – Your store is a reflection of you as a leader. Your store is a reflection of what the company stands for and what our brands / shops are communicating to our customer. You take pride in your responsibilities and do everything in your power to make the team and company proud of what you have accomplished
• Sets Direction – You know where the group needs to go, where they’re currently going, and how they’re going to get where they need to go!
• Business Analytics – You like numbers and metrics and enjoy sharing your insight with others on how you and your team can affect them every day!
• People Skills – You are outgoing and have no problem striking up a conversation with complete strangers. You like working in a team environment where you help your peers and they help you!
• Decisive – You are exact and can make good decisions quickly even when you may not have all the information available
• Decision Making – You evaluate situations effectively and exercise good judgment when making decisions
• 5+ years of field sales experience in the orthopaedic or medial device industries; experience in operations management highly desirable
• 2+ years of sales management experience
• Profit & Loss experience highly desirable
• Demonstrated communication, presentation and negotiation skills
• Applied knowledge of Microsoft Office software (i.e. Word, Excel, PowerPoint, Outlook)
• Demonstrated ability to plan and execute a variety of strategies to meet objectives (i.e. sales, training and development, process improvement, change management)
• Demonstrated ability to communicate and influence at all levels, from line-employees to executive clients
• Bachelor of Science or Arts, or equivalent experience required; advance degree in business a plus
• LEED AP/Accreditation desired
• High school diploma or general education degree (GED) is required. Associates or Bachelor degree strongly preferred and advanced degree a plus
• Industry accreditation and/or designation preferred
• Three to four years’ experience at managing people; specifically a staff of three (3) or more for at least four (4) years
• Ability to read, analyze, and interpret legal documents (lease documents, claims of lien, etc.), general business periodicals, professional journals, technical procedures, or government regulations
• ​Directly supervises employees reporting to the assigned buildings. Establishes written goals and objectives for direct reports and conducts periodic formal and informal performance evaluations. Develops training program and career path for property employees
• Prepares and / or reviews the annual jurisdictional forms and filings as required
• Prepares the final budget documentation. Plans and administers budget for the office building(s)
• Employs or contracts for onsite management and engineering personnel, as delineated within the operating budget, management plan and / or management services agreement. Submits hiring recommendations to Group Manager for approval
• LEED AP / Accreditation desired
• High school diploma or general education degree (G.E.D.)is required. An Associate's or Bachelor's degree is strongly preferred and an advanced degree is a plus
• ​Industry accreditation and / or designation preferred
• Minimum of ten (10) years of commercial real estate or property management experience including budget preparation / financial reporting, familiarity with building systems, lease negotiation, documentation and administration
• Proficient knowledge of Microsoft Office Suite (Word, Excel, PowerPoint, Access and Outlook), and any other software program or piece of technology identified as standard for JLL. Working knowledge in various budget applications
• Sales leadership of over 100 FTE for minimum of 3 years; proven experience of working with a sales methodology
• Good knowledge of Digital Advertising sales and corresponding sales approaches
• Very data literate, comfortable absorbing, analysing and making decisions on the back of large volumes of data
• Direct and account sales experience to the SME market required
• Proven successful track record of exceeding targets
• Excellent sales leadership and people management skills
• Excellent analytical, decision making and problem solving abilities
• Good relationship management and communication skills required, must be experienced in senior stakeholder management across internal and client businesses
• Manage assigned operational functions within the department consistent with the strategic plan and vision for the department, the division and Park Holdings
• Manage and oversee fiscal budget, operations of assigned department(s) and marketing strategies to produce both short term and long term profitability for Park Holdings
• Manage the delivery and measurement of guest service within assigned department(s) consistent with the company’s core service standards and brand attributes
• Provide input into the research, development, evaluation and implementation of new products, services, technology and processes to ensure Park Holdings’ competitive position and in anticipation of changing customer needs within the dynamic hospitality and gaming environment
• Oversee the performance reviews for all team members to ensure consistent delivery on work objectives; monitor the efforts of the team in meeting set goals
• Provide coaching and feedback to help team members develop and strengthen skills and abilities needed to accomplish work objectives
• Assume a coaching role as a leader to help others fulfill their potential
• Manage Human Resources responsibilities for assigned department(s) to include: creating a work environment that promotes teamwork, performance feedback, recognition, mutual respect and employee satisfaction; quality hiring, training and succession planning processes that encompass the company’s diversity commitment
• Maintain a working relationship with the Culinary Union; adherence to the company’s status quo third party representation philosophy; compliance with company policies, legal requirements and collective bargaining agreements
• Manage dining room, entertainment and kitchen activities to ensure quality production/delivery of product and service
• Partner daily with Executive Chef and/or Sous Chef in charge, providing current information on large parties of VIPs expected
• Promote a work environment where all employees are given the opportunity to contribute and feel valued
• Lead employees with different styles, abilities and cultural perspectives in a way that leverages personal differences to achieve department and their personal performance objectives
• Responsible for the management and execution of smooth, efficient, cost effective operation of a restaurant and entertainment venue to include labor management, supervision of all aspects of service and inventory control
• React to any guest complaints and takes appropriate action
• Bachelor Degree in business or related field or equivalent education and work experience in Food & Beverage
• At least 7 years of previous work experience as a General Manager in the hospitality industry; preferably in a high-volume entertainment venue restaurant and/or casino environment
• Ability to work in a fast-paced, busy and stressful environment
• Working knowledge of Culinary Union bargaining agreement
• Understanding of F&B division, budgeting, profit and loss statement, labor costs, entertainment costs, food and beverage costs, and operation expenses
• Effective leadership, communication, problem solving, reasoning and analytical abilities
• Strong organizational skills to function effectively under time constraints with particular attentions to detail and quality of service
• Have interpersonal skills to effectively communicate with all business contacts
• Proficiency of computer software to include Outlook, MS Word, Excel, Project and PowerPoint

Related Job Titles

      Resume Samples        

General / Operations Manager - Manufacturing Written by Susan Britton Whitcomb , CPRW, NCRW

PETER WELLER 555 South Princeton Avenue          Residence: (555) 555-5555 Roseville, CA 95555                            Available for Relocation [email protected]                                                     

MANUFACTURING MANAGEMENT General Manager, Operations Manager

Senior management team member - Leadership strengths include strategic business planning and executing programs for all phases of the business life cycle (startup, expansion, contraction, turnaround, reengineering). Business analyst skilled in assessing company business position, equipping organization with tools for turnaround and growth, and developing benchmarks to measure performance. Diverse operational experience extends to finance/accounting, purchasing/materials management, logistics, production, QA/QI, HR, information systems, sales, and key account service. Expertise in budgeting, cash management, and cost controls. Highlights:

Profit improvement : Delivered solid, verifiable profit increases on behalf of all employers, with increases ranging from 6-23%. Cost controls : Captured significant savings through process improvements and cost controls-cumulative total reflects a hard-dollar savings of seven figures. Operational enhancements : Introduced innovations that corrected inventory levels as much as 37% and boosted product-fill rates to record high of 95%. Management-labor relations : Assembled competent teams and initiated pay-for- performance programs that led to increased productivity and employee longevity.

PROFESSIONAL EXPERIENCE

MAJOR MANUFACTURER, INC., Sacramento, CA 1996-Present General Manager

Brought on board to manage pivotal financial turnaround for truss manufacturer with two divisions ($14MM in sales, 200 employees). Charged with correcting operational issues that negatively affected production, profit, and morale. Direct global operations-manufacturing, materials management, quotations, financial reporting, human resources, information systems, and sales/marketing. Promoted from Controller April 1997 based on strides made in company's financial status. Representative accomplishments:

Profit improvement : In 11 months, increased pretax profit over loss for previous year by $800K with 2% decrease in sales volume. Productivity : Implemented efficiency processes and safety practices that accommodated a 14% increase in output. Employee leadership : Improved management-labor relations through wage compensation and bonus programs. Systems brought HR practices into compliance, improved employee morale, and saved nearly $100K in annual labor expenses. Boosted employee confidence and participation in 401(k). Financial management : Reduced bank debt 43% ($700K) through cash flow improvements. Rebuilt lender relationship and negotiated 67% increase in line of credit with 100% increase in length of agreement, all at a considerable reduction in interest rate. Business startup : Established operational infrastructure and financial agreements for new division. Negotiated agreement as exclusive manufacturing supplier for international company that is projected to generate revenues of $3.25MM by close of next calendar year.

ABC INDUSTRIES, INC., So. San Francisco, CA  1995-1996 Vice President, Finance

Managed human resources, management information systems, and financial reporting for $8MM, vertically-integrated manufacturing operation with 85 employees.

• Increased profit from break-even to pretax profit of 6%.
• Contributed strategies and management support that led to 7% increase in sales.
• Implemented procedural improvements in labor reporting, reducing unfavorable variances by $163K, or 23%.

BIDCO, DIV. OF GENERAL ELECTRIC, San Jose, CA 1980-1995 (formerly a Div. of Westlands Corp.) Operations Manager/General Manager (1991-1995)

Managed total performance of $12 million manufacturing operation with 92 employees. Held direct accountability for human resources, engineering, information systems, manufacturing, purchasing, accounting, inventory control ($4MM), and customer service.

• Increased profit 115% to a pretax profit of 23% with a 29% increase in sales volume.
• Boosted customer product-fill rate to 95% with a double-digit reduction in inventory.
• Advanced plan for company-wide restructuring that produced annual savings of $300K, or 5%.

Controller (1980-1991)

• Reduced inventory $658K while sales increased 12%, generating $130K savings.
• Implemented closed-loop MRP software; system reduced product cost 2%, reduced purchasing $200K, and increased inventory turns 75%.
• Was requested by General Electric to remain in management capacity after merger with Westlands.

PRIOR EXPERIENCE

Promoted through positions as cost accountant and general accounting manager with Florida-based division of General Electric.

Bachelor of Science, Business Administration University of California, Berkeley INTERESTS

Cycling, Photography, Robotics

Susan Britton Whitcomb is author of Resume Magic: Trade Secrets of a Professional Resume Writer (JIST, 1999) and contributor to 10 resume and job-search related books. A Nationally Certified Resume Writer and Certified Professional Resume Writer, Susan is principal of California-based firm Alpha Omega Services. She brings 15 years' experience to the tasks of resume development and job search/career transition for professionals, managers, and executives. Contact her at http://www.topresume.com or 559-222-7474.  

Resume Worded   |  Proven Resume Examples

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• Manager Resumes

11 Production Manager Resume Examples - Here's What Works In 2024

Production managers work in a variety of fields to help businesses lower their costs and maximize their efforts. if you have the ability to think on your feet while seeing the big picture, being a production manager may be the ideal career for you. this production manager resume guide will discuss three templates by specialty and highlight key skills and action verbs to include to help your resume stand out..

Overseeing a portion of the production of a business is no easy task, and so those who are willing to take the reigns as production managers are often highly sought after professionals. If your goal is to be a production manager in any field, you can expect to demonstrate your ability to produce products, lower costs, and improve operational efficiency. Industrial or manufacturing production managers, video production managers, and print production managers all earn around $70,000 a year while utilizing technical skills that are specific to their trade. Even though the responsibilities of a production manager will vary depending on the industry of their expertise, the key factors to keep in mind as you write your resume (which we’ll cover below) are universal. Read on to find out what production managers should emphasize, as well as to learn the differences in their specializations. At the end, we’ll cover key skills and action verbs that you should be sure to include throughout your resume.

Production Manager Resume Templates

Jump to a template:

• Production Manager
• Print Production Manager
• Video Production Manager
• Manufacturing Production Manager
• Film Production Manager
• Production Executive

Jump to a resource:

• Keywords for Production Manager Resumes

Production Manager Resume Tips

• Action Verbs to Use
• Related Manager Resumes

Get advice on each section of your resume:

Template 1 of 11: Production Manager Resume Example

As a Production Manager, you play a critical role in overseeing and streamlining manufacturing processes to ensure efficiency, quality, and cost-effectiveness. Lately, the industry has focused on embracing automation and sustainable practices, making it vital to stay up-to-date with new technologies and methods. Companies look for candidates who can quickly adapt to changes and excel in a fast-paced environment. A well-crafted resume is crucial for showcasing your ability to lead and manage a team, as well as implement strategic improvements in production. In today's competitive job market, a tailored resume highlighting your relevant experience and accomplishments in the field sets you apart from other candidates. It's essential to focus on your expertise in overseeing processes, managing resources, and aligning production goals with overall business objectives. A superb resume demonstrates your value as a Production Manager and helps you land an interview with prospective employers.

We're just getting the template ready for you, just a second left.

Tips to help you write your Production Manager resume in 2024

   highlight process improvement initiatives.

Show your ability to optimize production processes by detailing specific projects where you've led process improvements, increased efficiency, or reduced waste. This demonstrates your expertise in identifying areas of opportunity and implementing effective solutions to enhance operations.

   Emphasize relevant certifications and skills

List any certifications, such as Lean Six Sigma or Project Management Professional (PMP), which showcases your commitment to industry best practices. Additionally, highlight your skills in production planning, scheduling, and inventory management to emphasize your comprehensive knowledge of the production process.

Skills you can include on your Production Manager resume

Template 2 of 11: production manager resume example.

Production managers are expected to ensure that the production operations at individual facilities continue smoothly. Being comfortable with numbers will serve you well in this role, and including them on your resume lets you express how you’ve performed at your past positions. Opening your resume with a short summary imparts your ability to be direct and efficient.

   Use of numbers to stress production manager accomplishments

Having an eye for detail is important as a production manager, and the use of numerical values on your resume will indicate your affinity for doing exactly what you say you’ll do. Specify how long you’ve been performing your responsibilities, how many facilities you’ve worked at, and how much you’ve improved costs to make an impression.

   Include a resume summary, with concrete accomplishments

As a production manager, writing or providing reports may be part of your duties. Either way, beginning your resume with a short summary that outlines your career and includes any relevant highlights helps grab the attention of hiring managers.

Template 3 of 11: Print Production Manager Resume Example

As a Print Production Manager, you'll be responsible for overseeing the entire printing process, from prepress to finishing. This means you need to have a keen eye for detail and a strong understanding of printing technology and processes. A well-crafted resume is crucial in this competitive industry, as it helps you showcase your expertise and accomplishments. Companies are looking for candidates who can demonstrate a thorough understanding of the latest printing technologies and trends while managing costs effectively. Your resume is your chance to make a strong first impression and highlight your skills in these areas. In recent years, the print industry has been shifting towards digital technologies and environmentally-friendly practices. Your resume should reflect your adaptability and knowledge of these trends to stay relevant in the job market. Furthermore, a well-structured and informative resume will be invaluable in showcasing your organizational and project management skills, which are highly desired by potential employers.

Tips to help you write your Print Production Manager resume in 2024

   emphasize technical expertise.

As a Print Production Manager, you need to highlight your technical skills and knowledge of various printing processes, equipment, and software. Make sure to detail your experience with prepress, press, and post-press processes, as well as any digital print technology, color management, and quality control.

   Showcase project management abilities

Print Production Managers are responsible for overseeing multiple projects simultaneously, coordinating with various teams, and meeting tight deadlines. Your resume should emphasize your ability to manage projects effectively, including examples of successful projects, budget management, and problem-solving skills under pressure.

Skills you can include on your Print Production Manager resume

Template 4 of 11: print production manager resume example.

Print production managers typically work directly with clients to develop printed marketing materials and communications that are then distributed to potential customers. Along with having familiarity with printed products and paper types, you’ll benefit from including strong action verbs in your resume and, if relevant, showing any internal promotions at past companies.

   Use strong action verbs to highlight responsibilities

As a production manager, your key responsibilities surround production. Emphasize this by beginning each one of your accomplishments with an action verb that relates to the field. Start your bullet points with "managed", "directed", "supervised" or similar words (see more below) to impress that you can deliver in this role.

   Highlight internal promotions in your company, industry or field

If you’ve been promoted through various print production-related positions before at a single company, be sure to include it in your resume. This shows hiring managers that you have worked your way up through the tasks and responsibilities of a production manager and have a nuanced understanding of the position.

Template 5 of 11: Video Production Manager Resume Example

As a Video Production Manager, you are responsible for overseeing projects from conception to completion. In recent years, video content has become increasingly important in many industries, so having a strong resume is crucial. Companies want to see that you have a deep understanding of the production process and can manage a team, ensuring budgets and deadlines are met. Your resume should showcase not only your technical skills and industry experience, but also your ability to collaborate with others and adapt to changing circumstances. In this fast-paced industry, your resume should prove you are a stellar candidate for the job.

Tips to help you write your Video Production Manager resume in 2024

   showcase relevant software experience.

Since video production relies heavily on software, emphasize your proficiency in industry-standard programs like Adobe Premiere Pro, Final Cut Pro, and After Effects. Include any additional software you have experience with, as this will demonstrate your versatility and adaptability.

   Provide project details and successes

In your work experience section, focus on specific projects you have managed and their outcomes. Highlight achievements such as staying under budget, finishing ahead of schedule, or increasing viewership. Quantify these successes when possible to show your direct impact on video production projects.

Skills you can include on your Video Production Manager resume

Template 6 of 11: video production manager resume example.

Video production managers work with clients to develop video materials that may be used for internal (training) or external (advertising) purposes. The projects you’ll be working on will vary in size, and it helps to include a breadth of accomplishments across the field. As your technical skills will play a major role in your work, listing them in a separate skill bank will highlight your expertise.

   List technical skills and techniques relevant to video production

Video production managers in particular will need to have experience in a host of technical skills. Along with working these skills throughout your resume, you can include a skill bank and list your technical skills and the software tools you’re familiar with.

   Include a variety of related accomplishments and projects related to video production

Production managers in all fields typically wear a number of hats to achieve their goals, and video production managers are no different. Rather than repeating the number of projects you’ve completed at individual companies, diversify your accomplishments to include the number of actors you worked with, the number of trailers you’ve completed, or the number of clients you’ve coached.

Template 7 of 11: Manufacturing Production Manager Resume Example

If you are highly detail-oriented with superb management skills, a job as a manufacturing production manager might be great for you. Manufacturing production managers oversee operations at large facilities that produce equipment or products. They might oversee and manage one particular section of the manufacturing cycle, or oversee the entire facility's operations. When hiring for this role, most companies will prefer that someone has earned a Bachelor's degree in business, industrial engineering, manufacturing management, or the like. They also will look for several years of relevant experience under your belt. Since this is a managerial role, hiring managers will be looking for those who have experience in the production environment (such as a past role as a production assembler, like in the resume example) and some experience managing people.

Tips to help you write your Manufacturing Production Manager resume in 2024

   highlight your experience managing people to land a manufacturing production manager role.

Although being a manufacturing production manager requires technical skills and knowledge of regulations, it also requires strong managerial skills. Since the production manager oversees the quality and safety of the workplace, they need to have strong leadership skills to keep all employees safe on the job. If you can highlight the previous experience you have managing teams of employees, this will make you stand out.

   Show results you’ve achieved working in the manufacturing space

Even if this is the first managerial role you are interviewing for, you want to show that you take initiative and lead the way in the workplace. Any achievements you've made at previous manufacturing jobs, such as decreasing production time or optimizing how materials are allocated, you’ll want to highlight what you did and what positive benefits it granted your company.

Skills you can include on your Manufacturing Production Manager resume

Template 8 of 11: film production manager resume example.

It takes multiple departments and dozens of decisions every day to keep a film production running. The person in charge of organizing it all is the film production manager. In this position you are responsible for the budget, ensuring the production is on schedule, ensuring every department has what they need, solving any problems that may arise, etc. You must have impeccable project management and interpersonal skills. It will serve you to have a background in business, accounting, or film. Recruiters will want to see experience in the entertainment industry and will want to see your success in your previous projects. Here is a strong resume sample.

Tips to help you write your Film Production Manager resume in 2024

   mention any notable or successful film projects you have been a part of..

Being able to say you worked on a notable project like Avatar will be a huge benefit for your resume and job application. So mention any notable projects you have been involved in. You could include these titles in your introduction and experience sections, or you could create a document akin to a portfolio where you list the projects you have been involved with.

   Include any film industry certification.

Experience is king when it comes to the film industry, but if you have official certifications or degrees in entertainment to back up your experience that would be highly beneficial. So include any industry-related certifications.

Skills you can include on your Film Production Manager resume

Template 9 of 11: film production manager resume example.

Movie buff? If so, a job in film production management might appeal to you. Film production managers collaborate with directors to identify shoot locations, optimize workflows during the filming process, assist with filming, and launch advertisement campaigns. The film production manager generally oversees all organizational tasks regarding film production. Hiring managers will look for someone with great operational management skills, as well as an eye for detail and great interpersonal skills. You will need a Bachelor’s degree to land this job, but as seen on the resume example, it doesn’t need to be directly related to film. You can get certifications in film-related subjects. It is vital to build experience by taking entry-level roles in the industry first.

   Gain certifications related to film production management

Many film production managers do not have a college degree in film. Even if you do, it’s never a bad idea to show off your knowledge by getting certified in a few key subjects. You may get a certification in television and film production, or in movie construction, to bolster your resume and stand out.

   Get hands-on experience in the film industry

Experience is crucial to landing a job in the competitive film industry. Before becoming a film production manager, you’ll need real-world experience on film sets. If you’re a student, looking for internship opportunities via your university is wise. If you don’t have university resources, you can ask local TV and film studios if they’ll take an intern. Any production experience will be vital to landing the production manager role.

Template 10 of 11: Production Executive Resume Example

As a Production Executive, you know your role is a blend of creativity and logistics, ensuring projects are realized from inception to completion. With the continual evolution of production technology, hiring managers are on a lookout for candidates who are not just comfortable with the latest tools, but can also anticipate and adapt to new trends. When crafting your resume, it’s important to showcase how you’ve stayed ahead of the curve in a fast-paced, dynamic industry. Demonstrate your adaptability, technological know-how, and knack for problem-solving. Whether it’s juggling multiple projects or navigating unexpected issues, hiring managers want to see how you’ve turned challenges into successful outcomes. Remember, your resume is your story, make sure it reflects your unique take on the Production Executive role.

Tips to help you write your Production Executive resume in 2024

   show your mastery over production technology.

In your resume, it's essential to list the various production software, tools, and technology you have worked with and your proficiency levels. Also, include any relevant training or certification courses you've completed. This signals to hiring managers that you can hit the ground running.

   Illustrate your project management skills

As a Production Executive, how you manage projects from inception to completion defines your success. Discuss the scale and diversity of projects you’ve handled, timelines managed, and any innovative methods used. Quantify your achievements where possible to give a clear picture of your capabilities.

Skills you can include on your Production Executive resume

Template 11 of 11: production executive resume example.

A Production Executive is a key figure in the fast-paced world of media and production. They oversee the operations, budgets, and schedules, ensuring projects are delivered on time and within budget. The nature of the job has evolved with the digital revolution, so executives need to display agility and understanding of online platforms. When crafting your resume, it's crucial to highlight your management skills along with your understanding of digital media environments. Make sure prospective employers see your adaptability, tech-savviness and ability to handle high-pressure situations. To stand out, you have to show that you're someone who can steer a ship in stormy weather, handle a diverse team, and manage both the creative and operational aspects of production. To do that, your resume must showcase not just your achievements, but also a narrative that convinces employers of your resilience, adaptability, and leadership.

   Showcase your project management skills

As a Production Executive, you juggle multiple projects at once, ensuring all elements come together on time and within budget. On your resume, illustrate instances where you've managed sizable projects successfully.

   Highlight your tech-savviness

In this digital age, being proficient in the latest technology is a must. Specify the digital tools and platforms you've used to streamline production processes or reach wider audiences, showing you can adapt to the current digital scene.

We spoke with hiring managers at leading manufacturing companies like General Motors, Procter & Gamble, and Boeing to understand what they look for in production manager resumes. Drawing from their insights and our own analysis of successful resumes, here are six tips to help your production manager resume stand out from the competition.

   Quantify your production management accomplishments

Numbers speak louder than words on a resume. Whenever possible, quantify your accomplishments to give hiring managers a clear picture of your impact. Consider metrics like:

• Increased production output by 25% through process optimization
• Reduced scrap rate from 5% to 2%, saving $500K annually
• Managed a team of 50 production workers across 3 shifts
• Oversaw production of 10,000 units per month

Avoid vague statements that don't convey the scale or impact of your work, such as:

• Responsible for production output
• Improved efficiency
• Managed a team

   Highlight your lean manufacturing and Six Sigma expertise

Lean manufacturing and Six Sigma are two of the most in-demand methodologies for driving production efficiency and quality. If you have experience with these approaches, make sure to call them out prominently on your resume. For example:

• Six Sigma Black Belt with experience leading kaizen events and value stream mapping
• Implemented lean manufacturing principles to reduce cycle time by 20%
• Led Six Sigma project that reduced defects by 50% and saved $250K

If you've earned a Six Sigma certification like Green Belt or Black Belt, include that in your education or certifications section as well.

   Demonstrate your problem-solving skills with specific examples

Production managers are constantly troubleshooting issues and finding ways to improve processes. Use your resume to showcase your problem-solving abilities.

Instead of simply saying you're a "strong problem solver", share specific examples like:

• Investigated and resolved a bottleneck in the assembly process, increasing throughput by 15%
• Developed and implemented a preventive maintenance program that reduced unplanned downtime by 30%
• Created a training program that reduced operator error by 25%

   Tailor your resume to the specific industry and company

While production manager roles share many common responsibilities, there can be significant differences depending on the industry and company. A production manager in the automotive industry, for example, will have different experience than one in consumer packaged goods.

Before applying, research the company and customize your resume to the role. Highlight the skills and experience that are most relevant, and use industry-specific terminology where appropriate.

For instance, if applying to a food production company, you might include:

• Experience with HACCP and food safety regulations
• Knowledge of CIP (clean-in-place) and sanitation procedures

   Show your leadership and communication skills

Production managers often oversee large teams and must coordinate with other departments like quality, maintenance, and supply chain. Hiring managers want to see evidence of your leadership and communication abilities.

You can demonstrate these skills through accomplishments like:

• Led a cross-functional team that successfully launched a new product line
• Collaborated with engineering to design and implement process improvements
• Conducted daily stand-up meetings to communicate priorities and address issues

Also consider including leadership roles outside of work, such as volunteer positions or serving on a board, to further illustrate your leadership experience.

   List technical skills and industry-specific certifications

Production managers need a mix of technical and soft skills to be successful. Be sure to list any relevant technical skills, such as:

• Experience with MRP and ERP systems like SAP or Oracle
• Knowledge of PLC programming and automation systems
• Proficiency with statistical analysis software like Minitab or JMP

Industry-specific certifications can also set you apart. Some examples include:

• APICS Certified Production and Inventory Management (CPIM)
• SME Certified Manufacturing Technologist (CMfgT)
• American Society for Quality Certified Quality Engineer (CQE)

Writing Your Production Manager Resume: Section By Section

  header, 1. put your name on its own line.

Your header should start with your full name on the first line, in a slightly larger font than the rest of your contact details. This makes it easy for hiring managers to quickly identify whose resume they're looking at.

Here's an example of how to format your name in your production manager resume header:

• Jamal Thompson

Avoid adding labels or titles on the same line as your name. For instance, don't put this in your header:

• Jamal Thompson - Production Manager

2. Include essential contact info

After your name, add your key contact details all on one line, separated by vertical lines or bullets. The core details to include are:

• Phone number
• Email address
• Location (City, State)

You can also include a link to your LinkedIn profile. Here's how a full header might look:

Jamal Thompson 415-555-1234 | [email protected] | linkedin.com/in/jamalthompson | San Francisco, CA

There's no need to include your full mailing address. Keep your location concise with just your city and state.

3. Optionally include your target job title

If you have space in your header after your name and contact info, consider adding your target job title on its own line. As a production manager, this could be:

• Plant Manager

This helps reinforce the specific role you're seeking. However, avoid getting too detailed or wordy with your job title, and don't keyword-stuff your header. A simple, industry-standard job title works best. For example:

• Experienced Manufacturing Production Manager Specializing in Lean Methodologies and Continuous Improvement

  Summary

When writing a resume for a Production Manager role, including a summary section is optional. A well-written resume should already effectively summarize your qualifications and experience, making a summary redundant in some cases. However, a summary can be useful if you want to provide additional context or highlight details that may not be immediately apparent from the rest of your resume.

For example, if you are making a career change and your past experience doesn't directly align with the Production Manager role you are targeting, a summary can help bridge that gap and explain your transferable skills. Similarly, if you are an executive with extensive experience, a summary can help distill the most relevant highlights from your career.

When writing your summary, focus on your most relevant qualifications, skills, and achievements. Tailor the content to the specific Production Manager role and industry you are targeting. Keep it concise, typically no more than a short paragraph, and avoid repeating information that is already covered in other sections of your resume.

To learn how to write an effective resume summary for your Production Manager resume, or figure out if you need one, please read Production Manager Resume Summary Examples , or Production Manager Resume Objective Examples .

1. Highlight your production management expertise

When crafting your summary, focus on showcasing your production management expertise and the value you can bring to the role. Consider the following examples:

• Experienced professional with a proven track record of success in various industries.
• Results-oriented individual with strong communication and leadership skills.

While these examples may sound impressive, they are generic and could apply to many different roles. Instead, focus on specific examples that demonstrate your production management skills:

• Experienced Production Manager with a track record of optimizing manufacturing processes, reducing costs, and improving product quality in the automotive industry.
• Skilled in implementing lean manufacturing principles, leading cross-functional teams, and driving continuous improvement initiatives to enhance operational efficiency.

2. Tailor your summary to the job description

When applying for a Production Manager position, it's essential to tailor your summary to the specific requirements and preferences outlined in the job description. This demonstrates that you have carefully reviewed the job posting and understand what the employer is looking for.

For instance, if the job description emphasizes experience with a particular manufacturing process or industry, make sure to highlight your relevant experience in your summary:

Production Manager with 8+ years of experience in the food and beverage industry. Proven success in implementing HACCP and food safety protocols, managing high-volume production lines, and driving continuous improvement initiatives to enhance product quality and reduce waste.

By tailoring your summary to the job description, you increase the likelihood that your resume will catch the attention of the hiring manager and demonstrate your fit for the role.

  Experience

The work experience section is the core of your resume as a production manager. It's where you highlight your relevant experience, skills, and accomplishments. To make the most impact, focus on your most recent and relevant roles, and use specific examples and metrics to demonstrate your value.

1. Highlight your production management experience

Focus on your experience directly related to production management. This could include overseeing production schedules, managing production teams, implementing process improvements, or managing budgets.

Emphasize your specific responsibilities and the impact you made, rather than just listing generic duties. For example:

• Led a team of 50 production staff to consistently meet daily production targets of 10,000 units
• Implemented Lean manufacturing principles, reducing waste by 20% and improving overall efficiency by 15%

Quantify your achievements wherever possible to give a clear picture of your capabilities.

Not sure if your resume highlights your production management experience effectively? Try our Score My Resume tool to get instant feedback on your resume based on key criteria hiring managers look for.

2. Showcase your technical skills and industry knowledge

Demonstrate your knowledge of production processes, quality control, and industry-specific tools and technologies. This shows employers you have the technical know-how to hit the ground running.

Expertise in lean manufacturing, Six Sigma, and Kaizen methodologies. Skilled in using ERP systems, including SAP and Oracle, to manage production schedules and inventory levels.

Avoid simply listing tools or buzzwords without context. Instead, show how you've used these skills to drive results:

• Familiar with ERP systems
• Knowledge of lean manufacturing principles

Tailor your skills and industry knowledge to the specific job you're applying for. Our Targeted Resume tool can help you check if your resume has the right keywords and skills for a particular job description.

3. Demonstrate your leadership and people management skills

As a production manager, your ability to lead and motivate teams is crucial. Highlight experiences where you successfully managed and developed production staff.

For example:

• Directly managed a production team of 30, providing coaching and mentoring to improve individual and team performance
• Implemented a skills matrix and cross-training program, increasing team productivity by 25%

Show how you communicate with cross-functional teams and build effective working relationships, as production managers often collaborate closely with other departments.

Highlight promotions or increased responsibilities you've taken on to show your leadership potential and career progression. This demonstrates to employers that you have what it takes to advance in a production management role.

4. Showcase process improvements and cost savings

Employers value production managers who can optimize processes, increase efficiency, and reduce costs. Highlight projects where you identified and implemented process improvements or cost-saving measures.

Use specific metrics to quantify the impact of your improvements:

• Redesigned production line layout, increasing throughput by 20% and reducing labor costs by $50,000 annually
• Implemented a new inventory management system, reducing stock-outs by 30% and increasing on-time deliveries to 98%

By demonstrating your ability to drive measurable improvements, you show employers the tangible value you can bring to their organization.

When highlighting process improvements, focus on the most significant and relevant examples. Too many details or minor improvements can dilute the impact of your accomplishments.

  Education

Your education section shows hiring managers that you have the necessary background and training for the production manager role. It also gives them a sense of your career progression and how you've developed your skills over time. Here are some key tips for writing a strong education section on your production manager resume.

1. Put your highest degree first

List your educational experiences in reverse chronological order, with your most recent or advanced degree first. This helps highlight your highest level of education right away.

Master of Business Administration (MBA) University of California, Berkeley Graduated: 2019 Bachelor of Science in Industrial Engineering Cal Poly San Luis Obispo Graduated: 2014

2. Include relevant coursework and projects

If you are a recent graduate or have limited work experience, you can beef up your education section by listing relevant coursework, projects, or achievements. This shows you have hands-on experience with production management concepts.

Avoid listing basic courses that don't distinguish you:

• Intro to Business
• General Education Requirements

Instead, highlight advanced courses and projects like:

• Lean Manufacturing Principles
• Senior Capstone Project: Designed and implemented a new inventory management system for a local manufacturer, reducing waste by 15%

3. List certifications with your education

Industry certifications demonstrate your expertise and commitment to professional development. You can list them in your education section or in a separate 'Certifications' section, depending on how many you have.

Some certifications that are valuable for production managers include:

• Certified Production Manager (CPM)
• Certified in Production and Inventory Management (CPIM)
• Six Sigma Green Belt or Black Belt

Bachelor of Science in Mechanical Engineering Purdue University Graduated: 2010 Certifications: Certified Production Manager (CPM), 2015 Six Sigma Green Belt, 2013

4. Streamline your education section if you are experienced

If you have been working as a production manager for many years, your education becomes less important than your professional experience. You can streamline your education section to just the essentials.

Seasoned production managers should avoid:

• Listing graduation dates, which may unnecessarily reveal your age
• Including coursework or projects from decades ago
• Listing your GPA, unless you are a very recent graduate

Instead, keep it concise:

MBA, Stanford University BS Industrial Engineering, University of Michigan

Action Verbs For Production Manager Resumes

To make your resume as hard-hitting as possible, you’ll want to start each of your accomplishments with an action verb that conveys responsibility. From the list on the left, pick relevant action verbs for your experience and incorporate them into the beginning and the body of your bullet points. Don’t overuse any single verb, or your achievements will run together; instead, show your past successes in a variety of production manager-related tasks.

• Implemented
• Collaborated
• Coordinated

For a full list of effective resume action verbs, visit Resume Action Verbs .

Action Verbs for Production Manager Resumes

Skills for production manager resumes.

The specific skills you’ll be including on your production manager resume will depend on the type of industry or field you’ll be working in. Start by reviewing the job listing to identify the responsibilities the hiring manager is looking to fill, and tailor your own experience with the skills on the left to determine what skills you should emphasize. You can work the appropriate skills for the position into a summary at the beginning of your resume, or throughout the body in each bullet pointed accomplishment. Staying focused on the skills that are relevant to production managers will show the hiring manager that you understand a key facet for production managers: being efficient. If your position requires technical skills, such as in the case of print and video managers, you should include a skill bank at the bottom of the side of your resume.

• Production Management
• Manufacturing
• Continuous Improvement
• Lean Manufacturing
• Production Planning
• Product Development
• Engineering
• Project Management
• Operations Management
• Manufacturing Operations Management
• Microsoft Access
• Manufacturing Operations
• Quality System
• Quality Management
• Process Engineering
• Process Improvement
• Strategic Planning
• Total Productive Maintenance (TPM)
• Customer Service

How To Write Your Skills Section On a Production Manager Resumes

You can include the above skills in a dedicated Skills section on your resume, or weave them in your experience. Here's how you might create your dedicated skills section:

Skills Word Cloud For Production Manager Resumes

This word cloud highlights the important keywords that appear on Production Manager job descriptions and resumes. The bigger the word, the more frequently it appears on job postings, and the more 'important' it is.

How to use these skills?

Other manager resumes, production assistant.

Production Planner

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Manufacturing Resume Examples

Factory Worker Resumes & Writing Guide

Machine Operator Resume & Guide

Production Manager Resumes & Guide

Production Team Leader Resume Guide & Examples

Crafting the Perfect Welder Resume

Tips for writing manufacturing resumes, 1. hook them with job industry specifics.

Hiring managers in the manufacturing sector are busy people and will scan your resume in less than six seconds. Reel in their attention from the get-go by including your industry experience in your job details, providing them with a clear context of your experience. The manufacturing sector consists of food, coal, plastics and rubber, wood and paper, transportation and machinery equipment, beverage and tobacco, petroleum, metals and mineral production, computer, electronic and electric products, wood and paper products and chemical companies. Be very specific regarding your technical tenure and list your employment history by date, company, and job title held.

2. Resume SEO is the way to go

Be sure to replicate the keywords from the position advertisement in your job description. Are you involved in Discrete Manufacturing processes where your facility produces final consumer goods are sub-assemblies, parts, and components? Or, is your plant focussed on Continuous Manufacturing which entails the production of raw materials or extracting minerals and elements being used to make specific compounds by using heat or power in the transformation process? Weaving the primary keywords from the job advertisement into your resume, is a smart way to dodge the screening bots and ATS (Applicant Tracking Systems) that is programmed to throw out resumes without specific phrases and terminologies.

3. New kid on the block

Many manufacturing facilities and factories offer fantastic opportunities for in-service training or on-the-job training via formal apprenticeship positions. Being a complete rookie you may wonder what to add under the experience section of your resume considering that you do not have formal working experience. In this case, any working experience regardless of whether it relates to the job would suffice whether gained temporary, vocational, or seasonal.

4. Top Skills to Include in a Manufacturing Resume

Preventing breakdowns, Fixing equipment, Operating machinery, Numerical Adeptness, Raw Materials Composition, Calibratint Machinery, Coding with PLC, Production Processes, Welding, Soldering, Quality Control, Safety & Sanitation, Brazing Equipment, Preventative Maintenance, Routine Maintenance, Read Blueprints & Schematics, Monitoring Gauges

5. Answer these questions for Resume Quantification

• How many products do you assemble in a week?
• How many safety incidents occurred in the last year?
• What was the average time per product processing from mixing raw materials to loading completed product onto the conveyors?
• What is the machinery breakdown cycle for the last 30 days?

6. Go Hybrid with your application process

Avoid the Big Black Hole of online applications on job boards and company career sites where you send in hundreds of resumes, only to be met with radio silence in terms of feedback.

Firstly, choose two or three recruitment agents that specialize in manufacturing placements and ask them to inform you of opportunities or, better yet, let them present your profile to their top clients. Secondly, opt for business social media sites such as LinkedIn to find roles and instantly apply with your LinkedIn profile.

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Management Resume Summary: 15 Examples to Help You Write Your Own

As the first section recruiters see, your resume summary should highlight your top accomplishments and skills, tailored to the specific position you’re applying for. This is especially important for management roles, where a standout management resume summary can help you get noticed in a competitive job market.

Let’s break down what a manager's summary should include and give you templates and resume summary examples to help you create a standout one for various roles.

What is a resume summary?

A resume summary is a concise section at the top of your resume that offers a snapshot of your professional profile. Unlike a detailed resume experience section , a good summary for a resume provides a high-level overview of your most significant accomplishments , skills , and qualifications.

The goal is to capture the attention of hiring managers and recruiters by highlighting your key strengths and achievements in a few sentences or bullet points. It acts as a quick pitch to persuade employers to continue reading and consider you for the role.

Get that resume summary out there! Browse open jobs on The Muse and find your dream job »

Resume summary for management: how is it different?

A manager resume summary is a focused version of a resume summary that highlights qualifications and experiences specific to management positions. It emphasizes your leadership skills , strategic thinking, and ability to deliver results in areas like project management, office management, operations, general management, or retail management.

How to write a management resume summary

Your resume summary should not only showcase your qualifications but also set the stage for the rest of your resume, demonstrating to potential employers why you are the ideal candidate for their management position.

Follow these tips when writing your management resume summary:

1. Keep it brief

A resume summary usually has three to five sentences or a few bullet points. It helps hiring managers quickly see if you’re a good fit for the job without having to dig through your whole resume.

2. Highlight your leadership skills

Emphasize your experience in leading teams, managing people, and overseeing projects or operations. This could include examples of how you motivated your team, resolved conflicts, or achieved team goals.

3. Emphasize strategic planning and execution

Highlight your ability to develop and execute strategies that contribute to organizational success. Mention specific strategic initiatives you’ve led or contributed to, and how they impacted the company’s bottom line.

4. Demonstrate operational management skills

Showcase your expertise in managing day-to-day operations, optimizing processes, and ensuring efficient workflow. This could involve experience with budgeting, resource allocation, or process improvements.

5. Include quantifiable achievements

Include quantifiable achievements that demonstrate your effectiveness as a manager. For instance, if you're writing a project manager summary for your resume, you might mention increases in productivity, revenue growth, or successful project completions.

(Here's how to quantify your resume bullets —even if you don't work with numbers.)

6. Personalize industry-specific knowledge

Tailor your resume summary to reflect the industry you’re applying for. This can include specific industry-related skills, certifications, or knowledge of best practices. It should also include keywords and skills relevant to the job description, making it easier for Applicant Tracking Systems (ATSs) to identify your resume as a match.

Resume summary template

Here’s a general resume summary template you can use:

[Adjective] and [adjective] management professional with [number] years of experience in [industry]. Proven ability to [relevant skill] and [relevant skill] to achieve [specific result]. Adept at [specific management activity], with a strong focus on [key area of expertise]. Looking to leverage my expertise in [desired role] at [company name].

15 resume summary examples for management roles

Need more inspiration? Check out these 15 well-crafted management resume summary examples for different types of managers—one of them might be exactly what you're looking for.

Example #1: Project manager resume summary

Detail-oriented and strategic project manager with 10 years of experience in IT and software development. Proven ability to lead cross-functional teams and manage multimillion-dollar projects to successful completion. Adept at risk management and resource allocation, with a strong focus on meeting project deadlines and budget requirements. Looking to leverage my expertise in agile methodologies at XYZ Tech.

Find project manager jobs here on The Muse

Example #2: Office manager resume summary

Organized and proactive office manager with over 7 years of experience in administrative support and office operations. Demonstrated success in streamlining office procedures, improving communication, and enhancing overall efficiency. Skilled in team management and office software, looking to bring my strong organizational skills to ABC Corp.

Find office manager jobs here on The Muse

Example #3: Operations manager resume summary

Results-driven operations manager with 12 years of experience in manufacturing and logistics. Expertise in optimizing production processes, reducing costs, and improving quality control. Proven track record of leading teams to exceed performance targets and implement continuous improvement initiatives. Seeking to apply my operational leadership skills at DEF Manufacturing.

Find operations manager jobs here on The Muse

Example #4: General manager resume summary

Visionary and dynamic general manager with 15 years of experience in retail and hospitality. Known for driving business growth and enhancing customer satisfaction through strategic planning and team development. Skilled in financial management and operational efficiency, eager to lead the expansion of GHI Retail.

Find general manager jobs here on The Muse

Example #: Retail manager resume summary

Customer-focused retail manager with 8 years of experience in high-end fashion retail. Proven ability to increase sales through exceptional customer service and staff training. Strong background in inventory management and merchandising. Looking to bring my retail expertise to JKL Fashion Store.

Find retail manager jobs here on The Muse

Example #6: Assistant project manager resume summary

Efficient and supportive assistant project manager with 5 years of experience in construction. Known for assisting in the successful completion of projects by managing schedules, coordinating teams, and ensuring compliance with safety regulations. Seeking to contribute to the ongoing success of MNO Construction.

Find assistant project manager jobs here on The Muse

Example #7: Marketing manager resume summary

Innovative and strategic marketing manager with 9 years of experience in digital marketing and brand management. Proven track record of developing and executing marketing campaigns that increase brand awareness and drive sales. Skilled in data analysis and customer segmentation, looking to bring my marketing expertise to PQR Marketing Agency.

Find marketing manager jobs here on The Muse

Example #8: Sales manager resume summary

Ambitious and results-oriented sales manager with 10 years of experience in B2B sales. Demonstrated success in driving revenue growth, developing sales strategies, and leading high-performing sales teams. Adept at relationship building and market analysis, seeking to leverage my sales expertise at STU Corporation.

Find sales manager jobs here on The Muse

Example #9: Human resources manager resume summary

Compassionate and strategic human resources manager with 12 years of experience in employee relations and talent acquisition. Proven ability to develop and implement HR policies that improve employee satisfaction and retention. Skilled in conflict resolution and performance management, eager to join the HR team at VWX Enterprises.

Find human resources manager jobs here on The Muse

Example #10: Financial manager resume summary

Detail-oriented and analytical financial manager with 10 years of experience in corporate finance and accounting. Expertise in budgeting, financial planning, and risk management. Proven ability to optimize financial performance and provide strategic insights. Looking to bring my financial expertise to YZ Finance Group.

Find financial manager jobs here on The Muse

Example #11: Product manager resume summary

Innovative and customer-centric product manager with 8 years of experience in product development and lifecycle management. Proven track record of launching successful products and driving market penetration. Skilled in market research and cross-functional collaboration, seeking to apply my product management skills at ABC Tech.

Find product manager jobs here on The Muse

Example #12: Hospitality manager resume summary

Guest-focused and organized hospitality manager with 10 years of experience in hotel management and customer service. Proven ability to enhance guest satisfaction and operational efficiency. Skilled in staff training and event planning, looking to bring my hospitality expertise to DEF Hotels.

Find hospitality manager jobs here on The Muse

Example #13: Logistics manager resume summary

Proactive and efficient logistics manager with 7 years of experience in supply chain management and distribution. Proven ability to optimize logistics operations, reduce costs, and improve delivery times. Skilled in inventory management and vendor relations, eager to join the logistics team at GHI Logistics.

Find logistics manager jobs here on The Muse

Example #14: IT manager resume summary

Tech-savvy and strategic IT manager with 9 years of experience in IT infrastructure and project management. Proven ability to lead IT teams, manage budgets, and implement technology solutions that drive business growth. Skilled in cybersecurity and network management, looking to bring my IT expertise to JKL Tech Solutions.

Find IT manager jobs here on The Muse

Example #15: Customer service manager resume summary

Empathetic and results-driven customer service manager with 8 years of experience in customer support and team leadership. Proven ability to improve customer satisfaction and reduce response times through effective training and process improvements. Skilled in CRM software and conflict resolution, seeking to join the customer service team at MNO Services.

Find customer service manager jobs here on The Muse

Key takeaways

Your resume summary is a critical component of your management resume, serving as your first impression to potential employers. Use the examples and template provided in this guide to craft a compelling resume summary that showcases your management expertise and sets you apart from the competition.