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Problem Solving Presentation Templates

Present the problem-solving processes effectively with our premade problem solving powerpoint templates and google slides themes. crafted to guide you from problem identification to resolution, these free templates breathe life into complex strategies. they feature creative, fully editable infographics, like puzzles and light bulb designs..

• Analytical Thinking: Breaking down a problem into smaller parts to understand its nature.
• Creative Thinking: Thinking outside the box to find unique and effective solutions.
• Decision Making: Choosing the best course of action among different alternatives.
• Team Collaboration: Working together to generate diverse perspectives and solutions.
• Communicate the problem statement clearly to stakeholders.
• Exhibit potential solutions and their implications.
• Rally teams around a unified strategy.
• Track progress and outcomes.

In such scenarios, the design and layout of your presentation matter as much as its content. And this is where Slide Egg steps in!

• Diverse Designs: From representing problem identification, business solutions, problem-solving techniques, and strategies to process steps, our slides have it all.
• Creative Infographics: Our slides are adorned with multicolor infographics like puzzle pieces, human brains, ladders, bulbs, stars, magnifiers, locks, and keys to captivate your audience.
• User-Friendly: Our problem solution slides  offers 100% editable features, allowing you to tailor the content to fit your narrative seamlessly.
• Cost-Efficient: For those on a budget, we provide free problem and solution slides so you can experience the quality of our offerings.

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How To Build A Problem Solving PowerPoint

We're here to help you, what is problem solving presentation templates.

Problem Solving Presentation Templates is a set of pre-designed PowerPoint slides that you can use to present and explain problem-solving strategies. The templates provide visuals and text that you can use to describe the problem-solving process, from identifying the problem to finding a solution.

Where can we use these Problem Solving Slides?

You can use these Problem Solving Slides for corporate meetings, educational classes, team-building events, or workshops. You can also use them to help facilitate brainstorming sessions and critical thinking activities.

How can I make Problem Solving PPT Slides in a presentation?

Start by creating a slide that outlines the problem. This should include the problem statement and a brief description of the context. Including brainstorming, researching, listing potential solutions, analyzing the data, and finally arriving at a solution. Suppose you want to create slides by yourself. Visit Tips and tricks for detailed instructions.

Who can use Problem Solving Presentation Templates?

Anyone can use Problem Solving PPT Templates to present a problem-solving strategy or process visually engagingly. These templates can be used by professionals, educators, students, business owners, and anyone looking to share a problem-solving approach with an audience.

Why do we need Problem Solving Presentation Slides?

Presenting a problem-solving Presentation slide helps illustrate complex concepts and issues. It can also engage an audience, provide visual context and simplify data. Problem-solving slides can convey ideas and solutions effectively and explore different solutions and alternatives.

Where can I find free Problem Solving Presentation Templates?

Many websites offer free Problem Solving Presentation Templates. Slide egg is one of the best PowerPoint providers. Our websites have uniquely designed templates that allow you to share the problem and help to track progress towards a solution.

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20+ Best Problem Solving Models and Techniques PowerPoint Templates for 2024

In powerpoint templates ,.

Decision making is a crucial part of any business or organization, and the ability to make effective decisions can mean the difference between success and failure. Of course, making the right decision isn’t always easy, which is why it’s essential to have a strong problem-solving process in place. This blog post discusses the definition of problem solving and some of the recommended problem solving models and techniques PowerPoint templates .

What is Problem Solving?

Problem solving is the process of identifying and resolving issues or challenges. It can be done individually or as part of a team. Problem solving usually requires a systematic approach and often includes steps such as:  identifying the problem, generating potential solutions, evaluating the options, selecting the solution, and implementing the plan.  Of course, not every problem will require all of these steps. But in general, taking a systematic and structured approach to problem solving will increase the chances of finding a successful resolution. With practice, problem solving can become second nature – something that we do automatically and effortlessly. When faced with an issue or challenge, our first instinct will be to quickly find a solution that works.

The Problem Solving Process

The first step in the problem solving process is to identify the source of the problem. Once the source has been identified, it is important to gather information about the problem. This may include  conducting research, observing the situation, or speaking to those who are affected by the problem . Once enough information has been gathered, it is time to start brainstorming solutions. Possible solutions should be evaluated based on their feasibility and potential impact. After a solution has been chosen, it is important to implement it in a way that is efficient and effective. Finally, it is necessary to monitor the situation to ensure that the chosen solution is having the desired effect. If not, then the problem solving process will need to begin anew in order to find a different solution.

Best Problem Solving Models and Techniques PowerPoint Templates from SlideSalad

If you are looking for some helpful PPT templates to Create Problem solving Model PowerPoint presentations, then look no further! Here are some of the best problem solving models and techniques PowerPoint templates that you can use to make your next presentation. This clean template come with easy-to-follow instructions and plenty of sample slides to get you started. With these multipurpose PowerPoint templates , you’ll be able to create a professional, engaging presentation that will help your audience understand the problem solving process and how to apply it in real-world situations. So check out these great problem solving models and techniques PowerPoint templates today and get started on your next presentation!

1. PDCA Cycle Diagrams PowerPoint Template – Best PDCA Cycle Diagram Illustrations in PowerPoint

The PDCA cycle is also known as the  Deming Wheel , named after  Dr. William Edwards Deming who introduced the concept in the 1950s.  The PDCA cycle is a quality control method that can be used to continually improve processes and systems. The four steps of the cycle are: Plan, Do, Check (study), and Act.  The Plan step involves identifying the problem and developing a plan to address it. The Do step involves implementing the plan. The Check (study) step involves monitoring the results of the implementation and determining whether they are effective. The Act step involves taking action to make permanent changes based on the findings of the study. By following this cycle, organizations can improve their processes and systems on an ongoing basis.

2. 5 whys PowerPoint Template PPT Slides – Effective Way to Uncover the Root of Problems in Problem Solving

Five Why’s is a simple and effective root cause analysis tool that can be used to identify the underlying cause of an issue. The Five Why’s Framework is based on the premise that for every problem, there are five whys that need to be asked in order to get to the root cause. Asking why five times gets to the heart of the matter and helps to ensure that all possible causes are considered. The Five Why’s tool can be used for both individual and team problem-solving exercises. It is a helpful tool for preventing issues from recurring because it gets everyone thinking about all the potential causes of a problem, not just the most obvious ones. Buy and download this best problem solving PowerPoint template and get started illustrating the 5 Whys in your presentation.

3. CATWOE Analysis PowerPoint Template Diagrams – The Ultimate Guide for Understanding Your Customers

David Smyth first introduced the CATWOE Analysis in 1975 as a tool for business and systems analysis.

The acronym CATWOE stands for:

• Transformation Process
• Environmental Constraints

This framework can be used to identify and understand the key elements of a system under consideration. By taking into account the needs of customers, the people who will be affected by the system, the process that will be used to implement it, and the worldview that it represents, CATWOE Analysis provides a comprehensive way to understand complex systems. In addition, by considering environmental constraints and identifying who will be responsible for operating and maintaining the system, CATWOE Analysis can help to ensure that a proposed system is viable and sustainable.

4. Fishbone Ishikawa Diagrams PowerPoint Template Designs – Give a Compelling Presentation on How Fishbone Ishikawa Can Help You Solve Problems

Fishbone Ishikawa diagrams also called cause and effect diagrams or Fishikawa , are a graphical tool used to identify possible causes of a problem. The name “fishbone” comes from the fact that the diagram resembles the skeleton of a fish . The main purpose of the fishbone diagram is to help identify all of the possible causes of a problem so that it can be more effectively addressed. The diagram is often used in quality management and Six Sigma initiatives as a way to brainstorm about potential causes and identify root causes. It can also be used in other business settings as a tool for identifying problems and their causes. While the fishbone diagram is most commonly used in manufacturing and service industries, it can be applied to any type of problem-solving situation. You can also use this recommended template for decision making presentations. To test our template quality, download some of our free PowerPoint templates .

5. Kepner-Tregoe Method PowerPoint Template – Creative PPT Template to Discover the Practical way to Make the Best Decisions Under Pressure

The Kepner-Tregoe method is a problem-solving and decision-making technique developed in the 1960s by Charles H. Kepner and Benjamin B. Tregoe.

The KT methodology is based on four fundamental elements:

• Situation Analysis
• Problem Analysis
• Decision Analysis
• Potential Problem (Opportunity) Analysis

These elements are designed to help individuals and organizations systematically identify, assess, and resolve problems in a rational and efficient manner. In each step, specific tools and techniques are used to help identify the cause of a problem or opportunity, generate possible solutions, select the best solution, and implement it effectively. The KT approach has been used successfully in a variety of industries, including manufacturing, healthcare, government, and service. While the method is not without its critics, it continues to be one of the most popular problem-solving tools available today.

6. Six Sigma and DMAIC Model PowerPoint Templates Diagrams – Rapidly Improve Your Business Performance with Six Sigma and DMAIC Model

Six Sigma is a quality refinement strategy that aims to reduce defects by minimizing variation in manufacturing and business processes. The DMAIC model, which stands for  Define, Measure, Analyze, Improve, and Control , is a framework for Six Sigma projects. The Define phase involves identifying the problem to be addressed and setting objectives. In the Measure phase, data is gathered to quantify the problem. In the Analyze phase, the data is analyzed to identify the root causes of variation. The Improve phase involves implementing solutions to address the root causes. Finally, in the Control phase, process control plans are put in place to ensure that the improvements are sustainable. By following the DMAIC model, Six Sigma projects can achieve substantial improvements in quality and productivity.

Features of SlideSalad’s Top Problem Solving PowerPoint Templates:

• Fully editable unique slides
• Unlimited premade color themes
• 100% Resizable vector icons, objects, and image layouts
• Completely editable Vector infographics
• Royalty-free stock photos
• Editable data charts, graphs, shapes, smart art, and tables
• Vector country map for representing locations
• Attractive image backgrounds
• Drag and drop ready elements
• One-time purchase
• Free lifetime updates
• Free lifetime support

7. Design Thinking PowerPoint Templates – Innovative PPT Template to Discover How Design Thinking Helps Companies Become Creative

Design Thinking is a method for approaching problems with empathy, creativity, and a focus on real-world solutions. The process begins with empathizing with those who will be using the product or solution. This step helps to ensure that the final product meets the needs of the end users. Once the problem has been clearly defined, the next step is to ideate or generate ideas for potential solutions. These ideas are then prototyped or put into a form that can be tested in the real world. Finally, the prototypes are tested with users to get feedback and refine the design. The Design Thinking process is an iterative one, meaning that each step is automatically followed by another round of refinement. This cycle continues until the problem is solved in a way that is both effective and efficient.

8. Simplex Problem-Solving Process PowerPoint Template – Professional Presentation Examples of Simplifying Complex Problems with the Simplex Method

The Simplex Problem-Solving Process, developed by Min Basadur , is a systematic and comprehensive approach to problem solving that can be applied to both individual and organizational problems . The process begins with problem finding, followed by fact-finding and problem definition. Once the problem has been adequately defined, the focus shifts to idea/solution finding; this involves generating and evaluating potential solutions to the problem. Once a satisfactory solution has been found, it is then necessary to sell the idea/gain acceptance from those who will be affected by it. Finally, taking action to implement the solution and monitoring its effectiveness completes the process. Throughout the process, it is important to maintain open communication and keep all stakeholders involved and informed of progress. The Simplex Problem-Solving Process is an effective tool for addressing both simple and complex problems in an organized and efficient manner. Purchase this elegant presentation theme to professionally present the Simplex problem solving process.

9. SCAMPER Technique PowerPoint Template Designs – Powerful Creative Tool to Create New Ideas Using This Proven Technique

The SCAMPER technique is a powerful tool for generating new ideas. It was developed by Bob Eberle in 1971 as a way to help people develop their imagination.

The technique involves seven different steps:

• Put to another use

Each step provides a different way of looking at a problem or challenge and can help to spark new ideas. For example, the “substitute” step asks you to consider what you could use instead of the existing element. This can lead to new ways of solving problems or creating entirely new products or services. The “combine” step asks you to consider two or more elements and how they could be combined. This can lead to new combinations of products or services or new ways of using existing products or services. The other steps provide similarly powerful ways of generating new ideas, and all together, they can help you to overcome creative blocks and come up with fresh solutions.

10. Innovation Management Models and Practices PowerPoint Templates – Minimalist PPT Theme That Illustrates Innovation Management Models to Help You Be More Productive

Innovation management is a combination of strategic and operational activities that are necessary for an organization to introduce and deliver new products, services, or processes. The goal of innovation management is to create value through the development and commercialization of new ideas. There are many different models and practices that can be used to achieve this goal, but they all share some common elements. First, innovation management must identify and assess opportunities for a new product or service development. Second, it must create a plan for how to develop and commercialize these new ideas. Finally, it must monitor progress and make adjustments as necessary to ensure that the goals are met. By following these steps, organizations can increase their chances of successful innovation. All our multipurpose presentation templates include fully customizable slides, beautiful slide designs , awesome vector icons, objects and image layouts, resizable shapes , color schemes, colorful infographics , 4:3 and 16:9 widescreen resolutions, and more.

11. Productive Thinking Model PowerPoint Template – The Best Problem Solving PPT Template to Discover the Best Way to Think for Maximum Output

Tim Hurson developed the Productive Thinking Model in his book, Think Better (2010) , and it is based on the premise that, in order to be successful, we need to understand what is going on, what success looks like, and what the question is. Once we have a clear understanding of these three things, we can then generate answers, forge the solution, and align resources. The model is designed to help individuals and organizations think more effectively so that they can achieve their desired outcomes. The Productive Thinking Model has been used by a variety of organizations, including Fortune 500 companies, government agencies, and non-profit organizations. When applied correctly, it can help individuals and organizations to achieve success. Once you are done with the presentation, you can save it on OneDrive or Google Drive for remote access.

12. 8D Problem Solving Report PowerPoint Template – Create a Stunning Presentation for Learning the 8D Problem Solving Report Process to Save Your Business

8D (Eight Disciplines) is a problem-solving methodology used in engineering primarily for corrective action and preventive action. It includes specific steps for identifying, analyzing, and correcting root causes of defects/issues. The method was developed by Ford Motor Company in the 1980s but has since been adopted by other companies across various industries.

The 8D methodology follows a logical sequence of 8 steps:

• Define the problem.
• Form a cross-functional team.
• Describe the current situation.
• Identify and implement short-term containment actions.
• Identify root causes and verify their effects.
• Develop and implement permanent corrective actions.
• Prevent the recurrence of the problem by implementing systemic improvements.
• Congratulate the team on a job well done.

Following these steps helps to ensure that problems are properly identified and addressed at the root cause level, preventing them from recurring in the future. Additionally, involving a cross-functional team in the problem-solving process ensures that all relevant stakeholders have a chance to provide input and improve the chances of success. Ultimately, 8D is an effective tool for improving quality and preventing them from happening again in the future.

13. PPDAC Cycle PowerPoint Template Diagrams – Make a Complete PowerPoint Presentation on the Top Problem Solving Methodology for Solving the Real-World Problems With PPDAC Cycle

The PPDAC cycle is a five-step process for solving problems and making decisions introduced by R.J. McKay and R.W. Oldford . It is commonly used in business and government, as well as in personal decision-making.

The steps in the cycle are:

• Conclusions
• The first step in the cycle is to identify the problem. This involves understanding what the problem is and why it is important to solve.
• The second step is to develop a plan for how to solve the problem. This plan should take into account the resources available and the potential risks and benefits of different courses of action.
• The third step is to gather data. This data can come from research, surveys, interviews, or observation. Once the data has been gathered, it must be analyzed to identify trends and patterns.
• The fourth step is to reach conclusions based on the data analysis. These conclusions should be supported by evidence and should be clear and concise.
• The fifth and final step is to take action based on the conclusions. This action may involve implementing a plan or making a decision.

The PPDAC cycle is a useful tool for solving problems and making decisions. It helps to ensure that all relevant information is considered and that decisions are based on evidence.

14. Straw Man Proposal PowerPoint Template Diagrams – Modern PPT Presentation for Showing McKinsey Method for Problem Solving

The Straw Man Proposal is a brainstorming-like method for problem solving developed by McKinsey. It involves rapidly generating a large number of potential solutions to a problem, then evaluating and selecting the best one. The goal is to come up with an innovative solution that is feasible and superior to existing solutions. The technique is named after the “straw man” used in legal arguments, which is a weak or easily refuted opponent that is used to make the argument look stronger . In the same way, the Straw Man Proposal allows ideas to be quickly evaluated and rejected if they are not viable, leaving only the strongest ones remaining. This makes it an effective tool for finding creative solutions to complex problems. While it is often used by businesses, the Straw Man Proposal can be adapted for use in any situation where problem solving is needed.

15. ACHIEVE Coaching Model PowerPoint Template – Clean Slide Designs to Show Best Results to Your Clients by Following a Measurable and Sustainable Methodology

The ACHIEVE coaching model is a framework that can be used by coaches to help their clients assess their current situation, identify their goals, and generate and implement a plan of action. The model was developed by the Coaching Centre (Dombkowski and Eldridge) in 2003 , a UK-based organization that provides training and resources for coaches. The acronym ACHIEVE stands for Assess, Creative brainstorming, Hone goals, Initiate option generation, Evaluate options, Valid Action Programme Design, and Encourage momentum . The seven steps of the model can be applied to any coaching situation, and each step can be further customized to meet the specific needs of the client. The ACHIEVE coaching model is a flexible and comprehensive approach that can be used to help individuals achieve their personal and professional goals.

16. STEPPA Coaching Model PowerPoint Template – Premium Presentation Examples to Present a Topic About the STEPPA Coaching Model

The STEPPA Coaching Model was developed by Dr. Angus McLeod as a way to help people identify and achieve their goals. The acronym STEPPA stands for Subject, Target Identification, Emotion, Perception, Plan, Pace, and Action . Each of these components is essential for successful goal-setting and achievement. The first step, Subject, involves identifying what area of your life you want to improve. The second step, Target Identification, helps you to zero in on specific goals that you would like to achieve. The third step, Emotion, involves exploring the feelings that are associated with your goals. The fourth step, Perception, is about how you see yourself achieving your goals. The fifth step, Plan, helps you to develop a specific plan of action for achieving your goals. And finally, the sixth and seventh steps, Pace and Action, involve taking concrete steps towards achieving your goals. By following the STEPPA Coaching Model, you can set and achieve any goal that you desire.

17. ESH Framework PowerPoint Template – Deliver a Presentation About How ESH Framework Aids Organizations in Reducing Costs and Meeting Deadlines

The ESH Framework is a systems approach to organizational management and change that was developed by Dutch organizational theorists Mathieu Weggeman and Geert Hofstede . The framework is based on the premise that organizations are composed of five interrelated subsystems: strategy, structure, personnel, culture, and management styles . Each of these subsystems exerts a unique influence on organizational behavior and performance. To be effective, organizations must maintain a balance between these subsystems ( evenwicht ), as well as a sense of cohesion ( samenhang ) and diversity ( heterogeneity ). The ESH Framework provides a comprehensive and systematic way of understanding how organizations function and how they can be managed effectively. It is a useful tool for both practitioners and researchers alike.

18. David Rock’s Focus Model PowerPoint Template – Most Popular Presentation PPT Template on Problem Solving: David Rock’s ‘Choose Your Focus’ Model

In his book “ Quiet Leadership ,” David Rock discusses the importance of focusing on what is most important.

He divided this focus into six different areas:

Vision refers to having a clear idea of what you want to achieve, and planning refers to taking the time to develop a detailed plan of how you will achieve it. Detail refers to ensuring that all the small details are taken care of, and problem refers to solving any problems that arise along the way. Drama refers to managing any difficult situations that may arise, and finally, quiet leadership refers to maintaining your composure and keeping your head during times of stress. By focusing on these six areas, you can increase your chances of success and achieving your goals. Buy and download a business PPT presentation template for an instant presentation.

19. 5E Learning Model PowerPoint Template Designs – A Forward-Thinking Way to Learn and Implement the 5E Model in Your Organization

The 5E learning model is a constructivist approach to teaching that emphasizes the learner’s experience and prior knowledge as the foundation for new learning. The model was developed by the Biological Sciences Curriculum Study in 1987  and has since been adopted by many school districts across the United States.

The 5E model is comprised of five stages:

The first stage, Engage, is designed to capture students’ attention and interest in the topic. The second stage, Explore, allows students to investigate the topic and form their own hypotheses. In the third stage, Explain, students share their hypotheses with the class and receive feedback from the teacher. The fourth stage, Elaborate, gives students an opportunity to practice what they have learned. Finally, in the fifth stage, Evaluate, students reflect on their learning and assess their understanding of the material. The 5E learning model is an effective way to engage students in active learning and promote a deep understanding of content.

20. The Stepladder Technique PowerPoint Template Diagrams – Well-Designed PowerPoint Slide Layouts to How to Use the Step Ladder Technique for an Effective Decision Making

The Stepladder Technique is a structured brainstorming method that can be used by groups of people to generate ideas and solve problems. The technique was first developed by Steven Rogelberg, Janet Barnes-Farrell, and Charles Lowe in 1992 . The process involves each member of the group working individually to generate ideas on a topic or problem. Once all members have generated their ideas, they then share their ideas with the person next to them and build on those ideas to create a “ladder” of solutions. This process is then repeated until all members of the group have had a chance to contribute. Once the ladder is complete, the group can then discuss the options and make a decision. The Stepladder Technique is an effective way to generate a large number of ideas and find creative solutions to problems. Try this corporate presentation template for your next successful problem solving PPT presentation. Also, consider purchasing some of our professional Google Slides and Keynote templates if needed.

21. Perceptual Positions PowerPoint Template – Well-Organized PPT Template for Showcasing a Compelling Presentation About the Reframing Exercise Perceptual Positions

Perceptual positions are a neuro-linguistic programming and psychology term that refers to the three different ways we can view a situation. The first position is the ‘I, self’ position, where we view the situation from our own perspective. The second position is the ‘the other’ position, where we view the situation from the perspective of another person. The third position is the ‘the observer’ position, where we view the situation from an objective, detached perspective. By understanding and utilizing all three positions, we can gain a complete understanding of a situation and make more effective decisions.

Conclusion: Buying the Best Problem Solving Models and Techniques PowerPoint Templates

No matter which problem solving model you choose, Modern Premium PowerPoint templates can be a valuable tool for communicating your findings to others. SlideSalad’s problem solving models and techniques PPT templates come in a variety of styles and can be customized to fit your needs . Choose a template that includes all of the elements you need to present your data clearly and effectively. With just a few clicks, you’ll be able to create an engaging and professional presentation that will help your team solve problems more efficiently.

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Problem Solving PowerPoint Template

Number of slides: 10

Problems are inevitable in any kind of circumstance; business, social, economic, personal, ethical, you name it! If you want your processes to be as efficient as possible, trying to stop problems from arising is not the solution. To reach your goals, it is mandatory to have a system in place for resolving problems. This includes various steps such as problem identification, analysis, impact assessments, solutions, implementation, and monitoring. This slide pack can aid you with clear and concise slides to outline your problems and solutions easily and help you present them to all relevant stakeholders.

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Free PowerPoint Template for Problem Solving Presentation

Downward spiral slide.

Also known as funneling, this handy chart can help you get down to the core of your problem. Starting off with a general notion of what is acting problematic in your process, you can delve deeper and deeper until you discover the ‘root of all evil’. Presenting this slide to your stakeholders, they will have an easy time following this line of logic and a solution to the underlying problem can be more easily identified.

Balance and Out of Balance Slides

A good and well-functioning system tends to stay in balance, and small issues can be easily fixed with the help of a rigorously set system. However, when there are more factors that create problems in your system, it tends to go out of balance and the services provided will be disrupted. Identify which problems throw your system off balance so that they can be tackled individually and fixed.

Tension Slide

Whenever one or more elements are conflicting, tension arises which can be disruptive of any kind of operations. Whether it’s clashing from a technical perspective with software not being compatible with each other or from an ethical perspective, where some actions might go against your values, this slide can easily outline the opposite factors.

Problem minimization increases productivity

The more your processes operate without any problems, the more efficient they become

Eliminating problems is not as efficient as having remedy systems

Aspiring to remove all your problems is unrealistic and can only lead to trouble. Being prepared for dealing with problems is the more efficient approach.

Problems are inevitable, tackling them is essential

Be ready for when problems arise and make sure you tackle them quickly and efficiently.

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Top 10 Problem And Solving PowerPoint Presentation Templates in 2024

Problem solving is an essential skill in both personal and professional contexts, and utilizing PowerPoint (PPT) templates can significantly enhance this process. These editable and customizable PPT templates provide a structured framework to present complex problems and their potential solutions clearly and effectively. By incorporating visual elements such as charts, diagrams, and infographics, users can illustrate the problem at hand, making it easier for the audience to grasp the core issues. In a business setting, for instance, teams can use PPT presentations to analyze market challenges, assess risks, and propose actionable solutions. The ability to modify templates allows for the inclusion of relevant data, case studies, and strategic plans, making the presentation more engaging and informative. Moreover, educational environments benefit from PPT templates by enabling students and educators to explore problem solving methodologies, such as the scientific method or design thinking. They can present hypotheses, experiments, and conclusions in a visually appealing manner, fostering better understanding and retention of information. Overall, leveraging PPT templates for problem solving not only streamlines the presentation process but also enhances collaboration, creativity, and critical thinking, ultimately leading to more effective solutions in various scenarios.

Problem Solving Method Powerpoint Ppt Template Bundles

Deliver a lucid presentation by utilizing this Problem Solving Method Powerpoint Ppt Template Bundles. Use it to present an overview of the topic with the right visuals, themes, shapes, and graphics. This is an expertly designed complete deck that reinforces positive thoughts and actions. Use it to provide visual cues to your audience and help them make informed decisions. A wide variety of discussion topics can be covered with this creative bundle such as Twelve. All the Twelve slides are available for immediate download and use. They can be edited and modified to add a personal touch to the presentation. This helps in creating a unique presentation every time. Not only that, with a host of editable features, this presentation can be used by any industry or business vertical depending on their needs and requirements. The compatibility with Google Slides is another feature to look out for in the PPT slideshow.

Introducing our Problem-Solving Method PPT, a comprehensive framework designed to optimize business operations for software developers. This dynamic presentation delves into systematic approaches, equipping developers with effective tools to tackle complex challenges seamlessly. Our method embraces various problem-solving techniques, guiding users through critical thinking processes, root cause analysis, and solution evaluation. With a keen focus on software development, this PPT empowers teams to streamline workflows, enhance productivity, and deliver high-quality results. By integrating this solution-driven approach into their repertoire, developers can identify bottlenecks, improve collaboration, and foster innovative problem-solving strategies. Elevate your software development prowess and achieve breakthroughs with our Problem-Solving Method PPT your ultimate resource for success in the dynamic world of software development.

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Problem Statement Powerpoint Presentation Slides

Presenting problem statement PowerPoint presentation slide. It covers total of 20 professionally designed PPT slides. Our PowerPoint experts have included all the necessary layouts, diagrams and templates to meet the needs of the customers. This content ready deck is completely customizable. Edit the colour, text and icon as per your requirement. You can also add or delete the content from the presentation as per your need. You can easily download this presentation. They are high resolution PPT templates and are perfectly compatible with Google slide.

Present your business problems, challenges, obstacles, hassles with the help of Problem Statement PowerPoint Presentation Slides. Use relevant and professional visuals to showcase problem statements. Invite your teammates and colleagues to be a part of discussion by showcasing them the graphics. Brainstorm ideas and find solutions to those problems using problem statement PowerPoint presentation templates. This problem statement PowerPoint deck consists of professional business visuals and icons to present them to the team. Showcase the problem and find ways to improve it using these relevant business graphics on problem statement. Improve business processes, strategies, projects, and more by identifying solutions to the problems. Incorporate problem solutions PPT templates to analyse the problems. Grab this professionally designed problem statement complete PPT to curb the business problems. Folks feel like bursting into action with our Problem Statement Powerpoint Presentation Slides. They will eagerly await your go ahead.

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Problem Solving Methods With Goals And Actions

The slide showcases problem solving methods used by organizations for continuous work improvement and issue resolution . It contains point such as identify, define, measure analyse, improve, control, goal, action, resource etc. Introducing our Problem Solving Methods With Goals And Actions set of slides. The topics discussed in these slides are Goals, Actions, Resources. This is an immediately available PowerPoint presentation that can be conveniently customized. Download it and convince your audience.

The slide showcases problem solving methods used by organizations for continuous work improvement and issue resolution . It contains point such as identify, define, measure analyse, improve, control, goal, action, resource etc.

Bulb design made with puzzles for problem solving and icons flat powerpoint design

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Strawman proposal for business problem solving powerpoint presentation slides

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Management usually discusses critical concerns areas of improvement by analyzing crucial information. The template is considered a solution space for management to brainstorm various solutions provided for organizational progress. Here is a competently designed Strawman Proposal for Business Problem Solving that comprises details about company overview with key people involved, firms product portfolio, and firm strategic objectives. It will cover the firms present scenario by analyzing financial summary, capital funding, financial ratios, and assessing several overheads essential for business operations. The template will cover details about financial statements. The template will cover details about critical concerns firms face in corporate failures, quality-related problems, and operational issues. The organizational improvement initiative addresses functional considerations vital for firm growth, determines three cases future scenario analysis, assesses business priorities crucial for development, analyzes brand building strategies, etc. It implements organizational change by analyzing employees skills, workforce upskilling plan, coordination activities to improve stakeholder communication. This insightful proposal will help users improve marketing effectiveness by potential prospect nurturing, etc. Get access to this 100 percent editable proposal now.

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Problem Solving Powerpoint Presentation Slides

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RCA Tools For Effective Problem Solving

This slide shows five root cause analysis tools for addressing and solving potential business problems. It include tools name such as Pareto chart, The 5 Whys and scatter plot diagram, etc.Introducing our RCA Tools For Effective Problem Solving set of slides. The topics discussed in these slides are Probability Event Occurrence, Fishbone Diagram, Scatter Plot Diagram. This is an immediately available PowerPoint presentation that can be conveniently customized. Download it and convince your audience.

This slide shows five root cause analysis tools for addressing and solving potential business problems. It include tools name such as Pareto chart, The 5 Whys and scatter plot diagram, etc.

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Template and background with attacking problems solving techniques asking questions

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Free Problem Statement Slide Templates: PowerPoint & Google Slides

By Kate Eby | February 24, 2024

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Write effective problem statements and create engaging presentations for stakeholders with this roundup of problem statement slide templates for PowerPoint and Google Slides. Download these free, customizable templates and edit them for your needs.

On this page, you’ll find a  project problem statement worksheet slide template , a  customer problem statement slide template , a  5 Ws product problem statement template , and more. You’ll also find tips for  writing problem statements and links to  related problem-solving templates .

Project Problem Statement Elements Slide Template

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PowerPoint | Google Slides

When to Use This Template: This template is perfect for project managers and team leaders who need to articulate the challenges and objectives of a new initiative. It provides a structured format for presenting a project's problems and requirements during planning meetings or proposal presentations. The template is particularly useful in meetings where gaining consensus or approval from decision-makers is crucial.

Notable Template Features: The template breaks down the problem, scope, objectives, benefits, and resources into clear sections, making complicated information easy to understand. This focuses the discussion and ensures that all aspects of the problem are considered. The color-coded sections also help make your presentation clearer and more appealing to stakeholders.

Three-Part Problem Statement Slide Template

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When to Use This Template: Project managers or teams can use this template to clearly communicate challenges, proposed solutions, and expected results. It serves as a foundational tool for project planning and decision-making, helping teams effectively communicate critical issues to stakeholders and align efforts toward shared objectives.

Notable Template Features: This slide template helps guide the audience from problem identification to resolution and final outcomes. The bullet points under each category allow you to list key details and focus on what matters most.

Project Problem Statement Worksheet Slide Template

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When to Use This Template:  This worksheet template is designed to clearly outline the central challenge of a new project or initiative. It provides a straightforward way to write a problem statement that is clear and actionable. Teams can use this tool at the outset of the planning stage to ensure that everyone understands the issues being addressed, the criteria for success, and the boundaries of the project.

Notable Template Features:  The template's comprehensive structure breaks down the problem statement into specific components, such as context, success criteria, stakeholders, and scope. This helps teams focus their discussions and ensure a shared understanding of the problem. Teams can also use this template in presentations to provide stakeholders with context for the problem statement.

Traffic Light Problem Statement Slide Template

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When to Use This Template: Project or product managers can use this template to present a clear problem statement in meetings or in documents. This template is particularly useful during the initial stages of project planning or when addressing project roadblocks.

Notable Template Features: The template includes sections for identifying a problem, how to solve it, and what the results should be. Each part corresponds to the colors in the traffic light graphic, which reinforces the importance of a careful approach to problem-solving.

Single-Problem Statement and Solution Slide Template

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When to Use This Template: This template is ideal for project proposals, strategy meetings, or pitches where a clearly defined problem and solution can drive decision-making. The visual juxtaposition of problems versus solutions helps stakeholders quickly grasp the core issues and the strategy for resolution.

Notable Template Features: This template has a two-column layout that visually distinguishes challenges and solutions. Each section contains placeholders for text and icons, enhancing the presentation’s visual appeal. Icons such as question and check marks guide the audience from problem to solution.

Multiple-Problem Statement and Solution Slide Template

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When to Use This Template:  Project or product managers can use this template in strategic planning sessions, problem-solving meetings, or any scenario where a clear comparative analysis is needed. The slide format, which shows each challenge next to its proposed solution, can be useful during team meetings where alignment on issues and remedies is crucial.

Notable Template Features:  This template has a two-column layout that guides the viewer from problems on the left to solutions on the right. Each problem and solution pair is clearly marked, making complex information more accessible for the audience.

Customer Problem Statement Slide Template

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When to Use This Template:  Product managers and customer service teams can use this template to break down a customer's problem into tangible parts, clarifying the issue, the attempts to resolve it, the obstacles faced, and its emotional impact. This template is particularly effective for internal presentations that aim to align team members on customer pain points and drive home the urgency of finding a solution.

Notable Template Features:  The template provides a step-by-step layout that guides the presenter through the different aspects of a customer's dilemma. Color-coded sections make the narrative easy to follow through each step of the statement. This breakdown not only captures the complexity of the issue but also fosters a deeper understanding of the problem among team members.

Circular Customer Problem Statement Slide Template

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When to Use This Template:  Use this customer problem statement template to get a full picture of a customer's issue, from who the customer is to their goals, challenges, and emotional responses. It is ideal for sessions focused on understanding and addressing customer experiences, ensuring that teams explore every facet of the problem and link it back to the customer's perspective.

Notable Template Features:  This template features a circular flow that tells the whole story of the customer’s issue, with each segment prompting a key part of the problem. Its design encourages comprehensive analysis, and the arrangement of sections ensures that thoughts flow logically. You can also customize the template to focus on the workflow around the problem or other details rather than only the customer story.

Product Problem Statement Slide Template

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When to Use This Template: Product managers can use this template to clearly articulate the problem their product aims to solve. This serves as an essential tool during the initial stages of product development or when proposing enhancements to existing products. By structuring thoughts and research systematically, this template helps managers secure stakeholder buy-in and align cross-functional teams toward a common objective.

Notable Template Features: Each section prompts users to delve deeply into understanding the problem and its potential impacts, customer value, and business significance. The template allows you to link externally to supporting documentation to show that all claims and assumptions are backed by research. The template's simple structure helps to streamline the problem-solving process, while its thoroughness makes the problem statement more compelling.

5 Ws Product Problem Statement Slide Template

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When to Use This Template: Product managers and teams can use this template to define and document the who, what, when, where, and why of a problem. This ensures that team members align on the problem before moving toward solutions, fostering a focused approach to product development.

Notable Template Features:  This template prompts users to consider all aspects of a problem statement: who it affects, what the problem is, when and where it occurs, and why it is critical to address. Each column uses color-coding and clear bullet points for organized note-taking.

How to Write a Problem Statement

A problem statement serves as the foundation for any project, ensuring that everyone involved understands the core of the problem they need to solve. Crafting a well-defined statement is crucial for guiding a team toward a solution efficiently. 

Follow these steps to create a compelling problem statement:  

• Identify the Problem: Gather information about the issue through research, observations, or discussions with stakeholders. For customer problem statements, this might include using surveys or customer service calls to gather data on customer pain points. Use templates such as the 5 Ws to thoroughly understand the who, what, when, where, and why of the problem. 
• Explain the Impact: Describe how the problem affects the organization, customers, or stakeholders. Provide data or examples to illustrate the extent of the problem's impact. 
• Analyze the Cause: Investigate and identify the root causes of the problem. Understanding why the problem exists is crucial for finding an effective solution. Keep asking why and drilling down to the root cause to ensure that your problem statement describes the core problem rather than a symptom.
• Set Objectives: Define what a successful solution would look like. Outline the desired outcome and what changes or improvements you aim to achieve. Use financial and other measurable data to illustrate the benefits of your proposed solution.
• Specify Constraints and Requirements: Highlight any limitations — such as budget, time, or resources — that could impact the solution. Also, list any necessary criteria that the solution must meet, providing measurable benchmarks for success. 
• Review and Refine: Once you draft the problem statement, review it to ensure clarity. The statement can be referenced throughout the project to keep work on track, but keep in mind that factors can change, impacting solutions and action plans. Be prepared to pivot as the project progresses.

The key to an effective problem statement lies in its clarity and precision. Keep it succinct, focused on the problem, and free of jargon to ensure that it's accessible to everyone involved. 

For more tools, see this complete collection of free problem statement templates .

How Do You Present a Problem Statement?

Presenting a problem statement is your opportunity to bring the problem to life, engage your audience, and set the stage for collaborative problem-solving. While a written problem statement can be as short as an elevator pitch, stakeholders need context to understand the significance of a problem and the reasoning behind any proposed solutions. 

Here are the elements to include in a problem statement presentation:  

• State the Problem Clearly: Present the problem statement in a clear and concise manner. Use simple language to ensure that everyone understands the issue at hand.
• Discuss Causes and Impact: Briefly introduce the background and relevance of the problem to your audience. Share your insights into the causes of the problem. This helps in building a common understanding of the problem's roots and complexity. Use data, anecdotes, or real-life examples to illustrate the significance of the problem and how it affects the organization, stakeholders, or customers.
• Clarify Outcomes: Clearly state what you aim to achieve by solving the problem. Define the desired outcomes and success criteria to give your audience a clear idea of the direction you propose. Acknowledge any limitations or specific requirements that could influence the approach to solving the problem. This transparency helps in setting realistic expectations.
• Invite Feedback: Encourage your audience to share their thoughts, questions, and suggestions. Foster an open dialogue to promote collaborative problem-solving.
• Conclude With Next Steps: End your presentation by summarizing the key points and outlining next steps to ensure everyone leaves with a clear understanding of the problem and the actions required.

Keep your presentation focused, clear, and interactive to maximize understanding and participation. The goal is not only to present a problem but to motivate and guide your audience toward finding a solution together.

Related Problem-Solving Templates

Using problem-solving templates can transform complex challenges into manageable tasks, guiding you from analysis to actionable solutions. Download one of the problem-solving templates below to clearly define problems, identify root causes, and create more successful outcomes.

Root Cause Analysis Template

This  root cause analysis template provides a comprehensive report with a list of questions to help you identify the cause of an event or issue, identify actions already taken, and recommend preventative strategies.

DMAIC Analysis Template

DMAIC stands for  define, measure, analyze, implement, and  control . This  DMAIC template takes you through this process of defining the problem, measuring its significance, analyzing factors contributing to the problem, identifying potential solutions, and planning to prevent a recurrence of the problem.

5 Whys Template

The 5 Why process is a method for investigating the root cause of a problem by asking why the issue is occurring, then repeating the question until you get to the root cause. Download this  5 Whys template to evaluate a problem and determine corrective actions.

Fishbone Diagram Template

Brainstorm the possible causes of an issue with a  fishbone diagram template. The diagram provides a visual tool for identifying cause-and-effect relationships and getting at the root of an issue.

Corrective Action Plan Template

Use this  corrective action plan template to identify problems, plan action steps to mitigate the issues, and track progress.

For more related templates, including a cause mapping template and an example report, see this full selection of  root cause analysis templates .

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Problem solving skills PowerPoint Presentation Templates and Google Slides

Problem Solving Skills Diagram Powerpoint Presentation Examples

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Importance Of Problem Solving Skills In The Workplace Ppt Powerpoint Presentation Styles Show

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Benefits Problem Solving Skills Ppt PowerPoint Presentation File Brochure Cpb

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Key Skills For Self Assessment With Decision Making And Problem Solving Ppt PowerPoint Presentation File Graphics Pictures PDF

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Leadership Skills List With Problem Solving Ppt PowerPoint Presentation Gallery Clipart PDF

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Problem Solving Lesson

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CREATIVE PROBLEM SOLVING

Nov 16, 2014

1.72k likes | 4.07k Views

CREATIVE PROBLEM SOLVING. CREATIVE PROBLEM SOLVING. Introductions Purpose Learning Objectives. CREATIVE PROBLEM SOLVING. PURPOSE: To develop the awareness and the skills necessary to solve problems creatively. LEARNING OBJECTIVES. 1. Define creative problem solving.

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• creative thinking
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• mental block 3
• creative problem solving process

Presentation Transcript

CREATIVE PROBLEM SOLVING Optimist International

CREATIVE PROBLEM SOLVING • Introductions • Purpose • Learning Objectives Optimist International

CREATIVE PROBLEM SOLVING PURPOSE: To develop the awareness and the skills necessary to solve problems creatively. Optimist International

LEARNING OBJECTIVES 1. Define creative problem solving. 2. Be familiar with common mental blocks to creative thinking process. 3. Explore ways to be more creative. 4. Know the steps to the creative problem solving process. 5. Be familiar with: Brainstorming, Mind mapping and Multivoting 6. Apply tools to solve a problem. Optimist International

Workshop Outline • A. What is creative problem solving? • B. Why don’t we think creatively more often? • C. How can we be more creative? • D. What is the creative problem solving process? • E. What are some other specific creative problem solving tools and techniques? • F. Application of learning. Optimist International

CREATIVE PROBLEM SOLVING What is creative problem solving? Optimist International

Some Additional Thoughts • The creative person uses information to form new ideas. • The real key to creative problem solving is what you do with the knowledge. • Creative problem solving requires an attitude that allows you to search for new ideas and use your knowledge and experience. • Change perspective and use knowledge to make the ordinary extraordinary and the usual commonplace. Optimist International

DEFINITION Creative problem solving is - Optimist International

DEFINITION “Creative problem solving is - looking at the same thing as everyone else and thinking something different.” Adapted from a famous quote from a former Nobel prize winner, Albert Szent-Gyorgi. Optimist International

EXERCISE Optimist International

A SOLUTION Optimist International

LET’S TALK ABOUT: Why don’t we think creatively more often? What are the barriers that get in our way? Optimist International

BARRIERS THAT GET IN OUR WAY • Time • Why change? • Usually don’t need to be creative • Habit • Routine • Haven’t been taught to be creative What are some other barriers that get in our way? Optimist International

MENTAL BLOCKS Mental blocks are reasons (attitudes) why we don’t “think something different.” Optimist International

MENTAL BLOCKS 1. The _______ answer. 2. That’s not _________. 3. __________ the rules. 4. Be ______________. 5. ________ is frivolous. 6. That’s not my _____. 7. ________ ambiguity. 8. Don’t be _________. 9. __________is wrong. 10. I’m not __________. Optimist International

MENTAL BLOCK # 1 • The right answer. Only one? Optimist International

MENTAL BLOCK # 2 • The right answer. • That’s not logical. Optimist International

MENTAL BLOCK # 3 Why rules should be challenged: • 1. We make rules based on reasons that make a lot of sense. • 2. We follow these rules. • 3. Time passes, and things change. • 4. The original reasons for the generation of these rules may no longer exist, but because the rules are still in place, we continue to follow them. • The right answer. • That’s not logical. • Follow the rules. Optimist International

MENTAL BLOCK # 4 • The right answer. • That’s not logical. • Follow the rules. • Be practical. Optimist International

MENTAL BLOCK # 5 • The right answer. • That’s not logical. • Follow the rules. • Be practical. • Play is frivolous. “When do you get your best ideas?” Optimist International

MENTAL BLOCK # 6 • That’s not my area. Optimist International

MENTAL BLOCK # 7 • That’s not my area. • Avoid ambiguity. AMBIGUITY Optimist International

MENTAL BLOCK # 8 • That’s not my area. • Avoid ambiguity. • Don’t be foolish. Optimist International

MENTAL BLOCK # 9 • That’s not my area. • Avoid ambiguity. • Don’t be foolish. • To err is wrong. Optimist International

MENTAL BLOCK # 10 • That’s not my area. • Avoid ambiguity. • Don’t be foolish. • To err is wrong. • I’m not creative. Optimist International

BEING MORE CREATIVE How can we be more creative? Jot down at least 3 ideas that come to your mind. Optimist International

Golden Rules of Creative Thinking • Start small trying to discover new ways to be creative, ___________. • __________ to abandon the old, obsolete ways of doing things and explore new ways. • It is not possible to change the way we think about everything. ________ in which to try creative thinking techniques. • Understand that creative thinking requires __________, but it is worth it! • Remember that creative thinking is both _______ and__________!!! Optimist International

Golden Rules of Creative Thinking (Continued) • _________ on what you can reasonably do. Trying to do too many things at once compromises the effort and may take away from the results. • _________creative thinking for today as well as tomorrow. • Include other people in the creative thinking process with you. __________fosters creative thinking. • Include _______ and ______ in your creative thinking process as well as ___________. • Keep ________________. Optimist International

CREATIVE PROBLEM SOLVING PROCESS STEP 1. State what appears to be the problem. The real problem may not surface until facts have been gathered and analyzed. Therefore, start with what you assume to be the problem, that can later be confirmed or corrected. Optimist International

CREATIVE PROBLEM SOLVING PROCESS STEP 2. Gather facts, feelings and opinions. What happened? Where, when and how did it occur? What is it’s size, scope, and severity? Who and what is affected? Likely to happen again? Need to be corrected? May need to assign priorities to critical elements. Optimist International

CREATIVE PROBLEM SOLVING PROCESS STEP 3. Restate the problem. The real facts help make this possible, and provide supporting data. The actual problem may, or may not be the same as stated in Step 1. Optimist International

CREATIVE PROBLEM SOLVING PROCESS STEP 4. Identify alternative solutions. Generate ideas. Do not eliminate any possible solutions until several have been discussed. Optimist International

CREATIVE PROBLEM SOLVING PROCESS STEP 5. Evaluate alternatives. Which will provide the optimum solution? What are the risks? Are costs in keeping with the benefits? Will the solution create new problems? Optimist International

CREATIVE PROBLEM SOLVING PROCESS STEP 6. Implement the decision! Who must be involved? To what extent? How, when and where? Who will the decision impact? What might go wrong? How will the results be reported and verified? Optimist International

CREATIVE PROBLEM SOLVING PROCESS STEP 7. Evaluate the results. Test the solution against the desired results. Make revisions if necessary. Optimist International

10 Questions To Encourage Ideas • What if…? • How can we improve…? • How will the Optimist Member and/or the community benefit? • Are we forgetting anything? • What’s the next step? Optimist International

10 Questions To Encourage Ideas • What can we do better…? • What do you think about…? • What should we add? • What should we eliminate? • What other ideas do you have...? Optimist International

TOOLS & TECHNIQUES BRAINSTORMING Purpose: To generate a large number of ideas in a short period of time. Optimist International

BRAINSTORMING Rules for Brainstorming: • The more ideas the better! • No discussion • No idea is a bad idea • Build on one another’s ideas • Display all ideas Optimist International

BRAINSTORMING EXERCISE How Do We Motivate Our Local Optimist Club Members? Ideas: Freely record your ideas as they come to your mind. Optimist International

Re-state the question to keep the process going Remember Creative Thinking What did you mean by that?!!! BRAINSTORMING GUIDELINES 1. Practice question:How Do We Motivate Our Local Optimist Club Members? 2. Clarify understanding. Once all the ideas have been generated (it may take approximately 5 to 6 minutes),review ideas offered. Optimist International

Let’s combine ideas!!! Are wedone yet? BRAINSTORMING GUIDELINES 3. Combine items that are similar and/or eliminate duplicates. 4. Completion. Optimist International

TOOLS & TECHNIQUES - MULTIVOTING • Purpose: To help a group of people make a decision with which they are comfortable. • Definition: A way to vote to select the most important or popular items (alternatives) from a list. Optimist International

Multivoting List 1. 2. 3. 4. 5. 6. Revised List 1. 2. 3. MULTIVOTING Steps 1. Generate a list of items and number each item. 2. If two or more items seem similar, they may be combined. 3. If necessary, renumber the items. Optimist International

MULTIVOTING Steps (Continued) 4. Write down the numbers of the items you feel are the major cause of the problem. 5. Share your votes by a show of hands. 6. Eliminate those items with the fewest votes. 7. Repeat steps 3 (renumber) through 6 on the list of remaining items. Continue this process until only a few items remain. If a clear favorite does not emerge, the group may discuss the items listed and make a choice. Optimist International

MIND MAPPING • Definition : A visual picture of a group of ideas, concepts or issues. • Purpose : • Unblock our thinking. • See an entire idea or several ideas on one sheet of paper. • See how ideas relate to one another. • Look at things in a new and different way. • Look at an idea in depth. Optimist International

Motivating Members Methods How Think freely!! Mind Mapping Exercise 1. Initial Tumble of Ideas. • Over-sized blank sheet of paper. • Select word, phrase or problem statement to serve as a focus for discussion. • Print it in the middle of the paper. Enclose it in a box or oval. • Let a word pop out of your mind. Print it anywhere on the paper. • Underline it and connect the line with the problem statement (or key phrase or word) you are working. • Record the next idea and connect it to original focus point or the prior thought. • Continue printing and connecting words. Optimist International

Motivating Members People Helping Others Purpose Resources Results Methods Fun Learning How Mind Mapping Exercise EXAMPLE Optimist International

Mind Mapping Exercise-- Helpful Hints A • Keep your printing large and easy to read. • Feel free to use symbols and or pictures. • Have some fun using different colors. Optimist International

Have Fun Drawing Your Own Mind Map! COMPLETED MAP • Draw over clusters of similar thoughts that are associated with the main focus point. Have fun using a different color highlighter with each cluster of words. • How do the variety of ideas relate to one another? • Do you notice any common causes of the problem? What are the most important causes? • You are now ready to brainstorm solutions! Optimist International

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Former MA Governor Charlie Baker on Solving Complex Problems

If you’re struggling with bureaucracy and politics in your organization, this episode is for you.

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If you think your organization is difficult to maneuver, consider the unique challenges of government leadership.

Former Massachusetts governor Charlie Baker and his former chief of staff Steve Kadish faced many challenges during Baker’s time in office—perhaps most notably: the Covid-19 pandemic.

Looking back, they argue that running a government is often much harder than leading a private-sector company. For one thing, Baker says, there’s rightly more public scrutiny of every decision you make as a leader. And, Kadish adds, decision-making is far more dispersed.

In this episode, they share their four-part framework for breaking down complicated problems with many stakeholders to get results. If you’re struggling with bureaucracy and politics in your organization, this episode is for you.

Key episode topics include: leadership, strategy execution, government, stakeholder management, decision making, problem solving, negotiation.

HBR On Leadership curates the best case studies and conversations with the world’s top business and management experts, to help you unlock the best in those around you. New episodes every week.

• Listen to the original HBR IdeaCast episode: Leadership Lessons from a Republican Governor in a Blue State (2022)
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• Discover 100 years of Harvard Business Review articles, case studies, podcasts, and more at HBR.org .

HANNAH BATES: Welcome to HBR on Leadership , case studies and conversations with the world’s top business and management experts, hand-selected to help you unlock the best in those around you.

If you think your organization is difficult to maneuver, consider this. There may be no organization more difficult to corral, more resistant to change, or with more public attention than government.

Looking back, they argue that running a government is often much harder than leading a private-sector company. For one thing, Baker says, there’s rightly more public scrutiny of every decision you make as a government leader. And decision-making is far more dispersed.  

In this episode, they share their four-part framework for breaking down complicated problems with many stakeholders to get results. You’ll also learn why the former governor focuses on specific facts and details before making a key decision.

If you’re struggling with bureaucracy and politics in your organization, this episode is for you. It originally aired on HBR IdeaCast in May 2022. Here it is.

CURT NICKISCH: Welcome to the HBR IdeaCast from Harvard Business Review. I’m Curt Nickisch.

When a politician is running for public office, it’s common to hear them tout their experience in the private sector, especially if they’ve been a corporate executive. Being a mayor of a city or a governor of a province, they say, is basically being the CEO of a workforce with X number of employees and in charge of a budget of Y number of dollars.

The message is that government should run more like a business, or at least at the speed of business, that public sector lifers should have the same effectiveness of a private sector employee. But today’s guests say that argument is grossly simplified and exaggerated, that, in many ways, public sector leadership is severely more difficult than being the CEO of a company, and, at the same time, turning around a company can serve as a great practice run for solving problems in government. They say that because they’ve done both.

Joining me now is Massachusetts Governor Charlie Baker, along with his First Chief of Staff Steve Kadish, who’s now a senior research fellow at Harvard Kennedy School. Together, they wrote a playbook for governmental leaders and public sector executives. It’s called Results: Getting Beyond Politics to Get Important Work Done.

CURT NICKISCH: Governor Baker, thanks so much for coming on the show.

GOV. CHARLIE BAKER: Thank you, Curt. We’re glad to be here.

CURT NICKISCH: And Steve, thank you.

STEVE KADISH: A real pleasure. Thank you, Curt.

CURT NICKISCH: You two have worked together for many years. Before you were governor, Governor Baker, you had been the CEO of a medical insurer Harvard Pilgrim Healthcare. And Steve was on your team, a Senior Vice President for Administration and Project Management.

So going back and forth between public service and private sector work, what’s the biggest misconception that people in the private sector have about public sector leadership, being a government executive?

GOV. CHARLIE BAKER: I think part of it has to do with the incredibly public nature of it. Having done both, so first of all, it’s just every decision you make in the public sector for the most part gets scrutinized. And there are tons and tons of interested parties. There are advocates, there are research organizations, there are media outlets, there are legislators. There are just a lot of eyes on everything you do in government, far more than there are when you’re working in the private sector. So that would be point number one.

I think the second one would be that, in government, we really never stop debating strategy or direction or even tactics or organizational structure, whereas in the private sector, organizations figure out where they want to go, they figure out what the structure they want to actually proceed and perform on their goals and objectives is, and then they go. And if you don’t want to be part of that organization at that point in time, you can leave. In government, for the most part, it’s a constant debate and discussion among a lot of points of view about what we should be focusing on and how we should be doing things. And that is really different than the way things work in the private sector.

CURT NICKISCH: Yeah, that’s so interesting, because we think about how hard being a CEO is and how they are in the spotlight. And it seems like that’s nothing in comparison to being a governmental leader. Steve, what do you have to add to that?

STEVE KADISH: I’m going to follow on the governor’s point about choosing. In government, you cannot choose the issues or the topics you want to work on. You can to some degree, and that’s actually a very powerful opportunity when you can do that. But you have to address the things that are coming at you, and you have to address a broad spectrum of things, where in the private sector, you can choose the product, the audience, the timing, the level of quality, and so forth.

The other really distinguishing feature is that decision making is dispersed. For example, the budget that you have for an initiative, for a program at the end of the day is defined by the legislature. In the case of Massachusetts, a body of 200 individuals that vote to decide what the size of that budget would be. We, at the very beginning of the governor’s administration, we had some terrible snowstorms and we were looking for how to most effectively procure to purchase a whole variety of things in our transportation system. We needed to have a law passed to change the procurement system.

Most recently, with COVID, the governor launched an effort around preventing housing evictions, and at the end of the day, the interpretation of notice and eviction, we needed the courts to weigh in a way that gave us more time to proceed.

CURT NICKISCH: It’s a lot harder than just going to the board for a key, expenditure, or strategy change.

GOV. CHARLIE BAKER: You’re also focused in the private sector on your stakeholders, your customers, your employees, and the context of the market you’re in. And that creates urgency and focus. Don’t get me wrong. The biggest difference between the public sector and the private sector is, in the private sector, if you’re not very good at what you do, you will lose your customers and eventually, most likely, lose your organization. And there is a sense of urgency there that’s just undeniable. But in the public sector, the audience and the interested parties and the folks who have, as Steve put it, real decision making authority with respect to what you do and how you do it, it really is a very big community. And that big community, most of the time, doesn’t always agree with itself either.

CURT NICKISCH: Yeah. That point you made in the book and that you’ve just pointed to there, no competitor steps in if you fail and go out of business in government. Failure, you wrote, is not an option.

GOV. CHARLIE BAKER: In the public space, a lot of what you’re up to and a lot of what you work on are things that must be done. The debate about how to do them, what’s considered to be successful, what’s considered not to be successful, that happens every day. But you can’t stop doing them. They’re statutory. They’re required. They’re fundamental.

CURT NICKISCH: So, I’d like to go through the results framework that you both use when you think about solving big problems and that you outline really, really clearly and effectively in the book. The four parts of this are people are policy, follow the facts, focus on how, and push for results. And I’d like to go through each of those and maybe start with people are policy.

Governor, Steve may be a good example of this, because he was somebody that you chose as your First Chief of Staff when you were first elected in 2014, and a lot of incoming governors or new governors choose their campaign manager for that role, because they’ve run a campaign, they’ve run an operation, and they’re very tuned in politically. You chose somebody that you worked in administratively and in the private sector as well for many years. Can you talk about that maybe to help launch this people are policy focus here?

GOV. CHARLIE BAKER: Well, it is true that most people, when they get elected, choose their campaign manager or somebody who is close to the campaign, because they think about that job as an issues management job. But from my point of view, state government’s a big operation. It’s executive branches, 44,000 employees, 250 agencies, $40 billion operating budget. There’s just a lot to do there. And I really wanted the person who was in the office next to me to be thought of as the chief operating officer of the Commonwealth, not as the chief issues management person of the Commonwealth.

STEVE KADISH: It goes back to an earlier part of the conversation. I think one of the lessons from the private sector that we keep bringing back to the public sector is this idea of a chief operating officer. In the private sector, it is an indisputable role. It’s a key role in the C-suite.

In the public sector, you have your general counsel, your policy leads, your budget leads, your program leads, but you do not always have a person who has the responsibilities of a chief operating officer. And that is one of the things that we wanted to bring from the private sector, that discipline of how. And I know you’ll get there in a second in the framework.

We always start with people, people our policy, it’s a phrase the governor actually first started using way back at Harvard Pilgrim. For us in the framework, it’s the structural umbrella for everything else. Simply said, you cannot do things without people. We have a hyper focus on people at the beginning of any initiative, both the leaders and the full team.

COVID was a prime example of that. One of the first actions that the governor took was to name a lead of a dedicated team, the COVID Command Center, and then insist that that person, Secretary Sudders, Marylou Sudders fill out that team really robustly. That idea of a lead and filling out a team is a basic to the results framework.

CURT NICKISCH: You wrote in the book that the best ideas are abstractions until people act. Governor, you said that you were looking for no jerks, but you were not afraid of strong personalities and you’re looking for 50% players. Can you talk about what you’re looking for in people?

GOV. CHARLIE BAKER: Well, the most important thing about the people piece is tied up in collaborative spirit. I’m a big believer that if finance does really well, but marketing and sales and the rest of the organization doesn’t, you won’t be very successful for very long. And the same is true in government. Everybody needs to understand that we are all in the same ship and the ship will sink if all of us don’t succeed.

There’s this tendency, especially in the public sector for people to think about their own world and to forget about the rest. And focus is good. But one of my dad’s favorite sayings when I was a kid was, “You need to understand, son, that people usually get fired by their peers and their subordinates long before they get fired by their bosses.” I always thought that was a pretty interesting phrase to love live by, when it came to thinking about organizational structure.

The one other thing I would say, to add to Steve’s comments about finding the right people, it’s also about building the right team. If somebody’s really good at one aspect of work, let’s say somebody’s a really terrific communicator, but they’re not all that organizationally great. Then you find somebody to work with them who is organizationally great. If somebody’s not a great communicator, but they’re really terrific at thinking about all the follow through and execution issues, then that person needs somebody to help them sell what it is they’re doing.

I think one of the things we tend to do sometimes in management is we think everybody’s a five tool player. And some people are, but in many cases, what you really need to do is create the five tools amongst those who are part of the team, and to then help them accentuate the part of the package that they’re most ably capable of performing.

CURT NICKISCH: So, let’s move on to the next point in the framework, which is follow the facts. Talk us through going into a situation where there’s a big problem, whether it’s a snowstorm that’s knocked out transportation, or suddenly there’s a pandemic on the horizon, or even a small thing in a community, when you first encounter a problem, explain the follow the facts mentality.

STEVE KADISH: The idea of follow the facts hopefully is natural to people who are managers and leaders. It’s to really understand what’s going on. There are two parts for us. One is the data evidence is what we call it. And that is probably the more obvious of the kinds of facts that we look at. It’s the size of the problem, the money involved, the people, the trends, the context, if there’s a triggering event and so forth.

The piece that we’ve added and we added intentionally and deliberately at the beginning of the Baker-Polito administration was really an intention about points of pain. This came from our experience at Harvard Pilgrim Healthcare. And the idea was to really focus not at the numbers and the policy, but the impact on the individuals, the communities, the families, the businesses.

And it’s a gathering of stories through interviews, through anecdote, but it’s to define the problem in real terms. And together, the data evidence and the points of pain provide these points of navigation for the problem solving. Charlie, the governor does this when he wakes up. It was one of the first things that struck me about him when I met him 30 years ago, is his intensity about asking for the details of things. That’s the data evidence piece.

STEVE KADISH: And over the years, we really grew to understand that. That’s a critical piece of it, but what is the on the ground impact with people? So no matter what the issue is, it’s really those two pieces.

CURT NICKISCH: I loved how in this section of the book, you talked about distrusting averages, we’re really trying to look at extremes and individual experiences to get a sense of it. When you encounter a problem, or you go into a room where important people are gathered, how do you get to the facts? What are you trying to get to?

GOV. CHARLIE BAKER: Well, let me just start with this averages thing, because it’s a great mask that hides lots of things, and people use it all the time, averages and medians. Let’s take caseloads for social workers. If the average caseload for social workers is supposed to be, call it, 18 cases per social worker, you’re assuming when you build that average, that the whole thing is a completely normal distribution. Well, what happens if you have a whole ton of social workers who are new, who have five or six cases, and are working their way into the system, and on the other end, you have a whole bunch of social workers who are carrying 21, 24, 25, 26 cases? Both of those facts are completely masked by an average. And this is exactly what we found when we got there.

And so one of the things we did was we started working on all of the individual social workers who had cases that were above 20, and said, “We’re going to focus here first, because this is where the single biggest opportunity for trouble is going to come from.” And then, within that, as we worked our way down that, we also figured out and discovered that you needed some sort of a severity index to measure as well. How many of those cases involve kids who had serious conditions, and issues, and challenges, and how many of them were less so? How many of them were relatively new? How many of them had been with the system for a few years? I mean, there’s … Averages serve a purpose, but you really got to get under them, in some cases, to figure out what’s truly happening, and what the answer or the approach to dealing with the problem you’re trying to solve is going to look like.

CURT NICKISCH: You, too, also write about getting out of the tower, which sounds a little bit like leadership by walking around, but on a much more serious basis.

GOV. CHARLIE BAKER: The broadband issue is a good example of getting out of the tower. We had this terrible problem with broadband in Western Mass, 55 communities that didn’t have it. And the effort on this had been going on for almost 10 years. It was just stalled. And when we started talking to the communities, we realized that part of the reason it was stalled was we were trying to … The state was trying to basically sell a single solution to 55 different kinds of communities. And it just … You couldn’t make it work. So, what we did was put together a menu that had … It was like six or seven different choices. You had to pick one, but we gave people options, and we built the optionality around what we learned when we talked to the 55 communities about what their issues and concerns were with respect to getting from where we were to actually having broadband installed.

And once we created the menu, people just started picking stuff off the menu. And then, we went into execution mode. But if we hadn’t talked to the communities, and really listened to what they were saying, we would’ve just continued to buy this argument that we were getting from people, which was people just … They just don’t want to play. No, they all wanted to play. They just couldn’t play on the one option that was being made available to them.

CURT NICKISCH: Once you’ve gotten to the nub of the issue, then, Steve, can you talk about the focus on how?

STEVE KADISH: So, the focus on how is the element of the results framework that I think is most distinctive. And there are two parts to this, the, “What to do.” We think about it as the charter, so to speak. It’s, “What is the policy? What is the program? What is the technology change? What is the service component you’re trying to deliver?” And then, the second piece is that, “Well, how do you do it?” And that is the approach to organizing the work, to actually deliver the service, to deliver the change, to accomplish the goal.

CURT NICKISCH: Is this where most, I don’t know, governmental initiatives often fail? Is this the biggest stumbling block?

STEVE KADISH: It’s probably where, I would say, both public and private sector initiatives fail. Although in the public sector, it’s front-page news when a budget is passed. It’s front-page news when a law is passed. There hasn’t been enough attention on the how. And we wanted to bring the focus on how to the same level of importance as policy and budgeting is in the public sector.

GOV. CHARLIE BAKER: I mean, I would say that Steve’s last point about how, is exactly right. Because in the end how the performance of government actually translates in real time to people tells people a lot more about what to think about government than almost anything else. And there’s a quote in the book. I think it’s in the epilogue, that points out that there have been studies done that show that liberals and conservatives, when they actually draw conclusions about the capability of government, generally tend not to look at it through ideological lenses. They look at it through non-ideological lenses, and practical ones, based on what they actually see.

And if government’s in a place where we have soaring rhetoric, and over the top promises, and commitments, and aspirations, and we constantly fail to live up to any of that, it just erodes people’s faith in anything people in government say. There isn’t a lot in the literature about this piece of public sector work. There’s a lot on the literature about policy making, and what we call the what and why. But there just isn’t very much about, “Well, how do you actually do the what and why,” so that people feel like you actually gave them what you said you were going to give them, thereby helping restore their faith in government’s ability to actually live up to its commitments? And that is really, from my point of view, the main reason we did this.

CURT NICKISCH: Yeah, I realized we’ve gotten this far in the interview without even saying your political parties. Gov. Baker you’re a Republican, Steve, you’re a Democrat. And the fourth point in your framework is, “Push for results,” right? Can you take us through that last point in the framework, “Push for results?”

STEVE KADISH: It’s the push for results, where we use metrics to measure performance, and the opportunity to use metrics. They’re honest. They’re objective. They’re not political. And it allows discussions to happen, where you can bring perspective, but they are what they are. And they get better. They get worse. They stay the same. You can see the impact of what you’re trying to do through the measure of performance, the push for results. And so, we measure push for results. We then evaluate, and discuss what those metrics are. And then, I think a very, very big thing, which is really hard to do in the public sector is that we make adjustments. In other words, we might say, “What we tried to do didn’t work, and now we’re going to make an adjustment,” or, “What we tried to do worked really well, and we want to accelerate that.” So, this mantra, and the push for results of measure, evaluate, adjust, and repeat is how we continually build improvement to services.

And with COVID and the vaccines, The Boston Globe did a report card on Massachusetts and a few other states. At the beginning of this report card, I think Massachusetts had a D or something like that on vaccine delivery. After this approach, this continually measuring, discussing, adjust, adjust, adjust, that Massachusetts became, in a relatively short time, a leader in getting vaccines into people’s arms.

GOV. CHARLIE BAKER: Steve said we were a leader. We became the leader, and we’ve been the leader nationally in vaccinating our population for almost a year now. Not that I pay attention to that sort of thing.

I’m going to go back to Harvard Pilgrim. When Steve and I went to Harvard Pilgrim, they had a project management operation where basically when they didn’t meet deadlines, they just moved them. And so, no project was ever yellow or red. They were all green, but nothing was getting finished. We needed that rigor and that discipline and that honesty about projects to actually fix what was wrong at the company.

I still remember the first time Steve presented at the weekly leadership meeting, his first update on where we were on projects and the entire thing was red, and people were horrified. Steve said, “No, this is good. We are being honest about where we are on these things so that we can figure out what’s wrong and fix it.”

Literally, light bulbs went off all over people’s heads as they got the concept that if you don’t accept and acknowledge, that you set a deadline and you blew it, that doesn’t mean you move the deadline. That means you’ve got a problem and you need to fix it.

This is a great example, by the way, of where the difference between the public and private sector is just laid bare, because in the private sector, you can have a dashboard that’s completely red, and it’s a signal to everybody that they need to change and they need to get better and they need to figure it out and make it happen and happen quickly. There aren’t 10 stories on the news, on social media, in the newspapers about the fact that the dashboard is red and everybody is underperforming.

Whereas in the public sector, when you have a whole bunch of things that aren’t going the way they’re supposed to go, it’s not unusual to have to justify and explain where you are and why you’re there over and over again in the public domain.

Then you make the adjustments and you figure it out and you fix it. No one ever writes the story about that. So, all the public ever knows about or remembers is the fact that you blew it when you took your first pass on whatever it was that ended up on the news.

In the private sector that, most of the time, doesn’t happen. I do think it’s hard sometimes, unless you played in both places, to appreciate just how much transparency there is into the workings of government versus the workings of an organization.

It’s healthy, it’s important, and it’s the public purse. So, I get it, but it does make it harder, I think, sometimes for the public sector and the people who work in it to celebrate their successes, of which there are many. That’s, again, part of the reason we wrote the book was to say that there are successes. There are things that do work. There are definitely challenges, and I’m constantly humbled every day by this job.

But I think what we really want coming out of this is a whole bunch of people who care about the public sphere to believe that this toolbox can help them deliver for the people they serve.

CURT NICKISCH: Governor Baker, Steve, thank you so much for sharing your experience for other people to learn from.

GOV. CHARLIE BAKER: Thank you, Curt. Really appreciate it.

STEVE KADISH: Thank you, Curt.

HANNAH BATES: You just heard Charlie Baker and Steve Kadish in conversation with Curt Nickisch on the HBR IdeaCast . Baker is the former governor of Massachusetts, and now serves as the president of the NCAA—the National Collegiate Athletic Association in the U.S. And Kadish is now a senior advisor at the Burnes Center for Social Change at Northeastern University. They’re co-authors of the book Results: Getting Beyond Politics to Get Important Work Done .

We’ll be back next Wednesday with another hand-picked conversation about leadership from the Harvard Business Review. If you found this episode helpful, share it with your friends and colleagues, and follow our show on Apple Podcasts, Spotify, or wherever you get your podcasts. While you’re there, be sure to leave us a review.

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This episode was produced by Mary Dooe, Anne Saini, and me, Hannah Bates. Ian Fox is our editor. Music by Coma Media. Special thanks to Rob Eckhardt, Maureen Hoch, Erica Truxler, Ramsey Khabbaz, Nicole Smith, Anne Bartholomew, and you – our listener. See you next week.

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