how to write documentation skills in resume

Documentation Skills: Example Usage on Resumes, Skill Set & Top Keywords in 2024

Including documentation skills on your resume signals to recruiters that you are thorough and adept at record-keeping, highlighting your ability to manage detailed information effectively. Dive into the guide below for smart strategies to refine your resume and discover powerful synonyms to showcase your competencies.

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In This Guide:

Misusage of documentation on resumes, how to demonstrate documentation skills on your resume, what are the relevant certifications for documentation skills on resume, most relevant jobs for documentation skills, key takeaways.

Documentation skill refers to the ability to create, manage, and organize documents effectively. This skill is crucial in many job roles, as it can involve everything from writing reports to keeping records and making sure important information is easily accessible. Good documentation helps maintain clarity, aids communication, and supports a company's operations. Adding this skill to your resume can demonstrate your organizational abilities and attention to detail, showing potential employers that you can handle essential record-keeping and written communication tasks.

However, there are some drawbacks to highlighting documentation skill on your resume. One issue is that it's a very broad term which might not stand out to an employer, unless you specify the types of documentation you're experienced with and how it's relevant to the job at hand. Simply listing "documentation" could be seen as too vague. It might be more effective to illustrate how you've used this skill through specific examples or by tying it to particular outcomes or achievements within your previous roles. This approach can provide a clearer indication of your expertise and the value you can bring to the company.

In this article, you will learn:

• Examples of good and bad ways to present documentation skills on your resume.
• Synonyms that can be used as alternatives to the term "documentation skill."
• Different ways to rephrase and describe documentation skills for greater impact.

Highlighting documentation skills on a resume is crucial when applying for roles that demand precision and clarity in communication. However, these skills must be presented effectively to capture a recruiter’s attention. Sometimes, job seekers overstate their abilities or use inappropriate examples, diminishing the impact of their actual capabilities.

• In the summary section: "I have superhuman documentation skills, capable of documenting anything and everything with zero mistakes ever made." (Overstates ability in an unrealistic manner)
• In the experience section: "Used standard document skills to create basic text documents." (Uses vague language that doesn't convey specific experience or proficiency)
• In the achievements section: "Awarded 'Best Documenter' in my department." (Lacks context or detail about what the award signifies or how it was achieved)
• Detail your experience with specific documentation tools and software, showing your proficiency in programs like MS Office, Google Docs, or Adobe Acrobat.
• List any relevant certifications or training, such as technical writing courses or document management systems, that demonstrate your knowledge in the field.
• Highlight examples of complex documents you've created or contributed to, such as manuals, SOPs, or reports, to show your ability to convey information clearly.
• Include any feedback or results, like improved efficiency or compliance, which show the impact of your documentation on an organization.
• Describe situations where you've had to update and manage documents based on changes in procedures, regulations, or software, exhibiting your flexibility and attention to detail.

Example 1: Demonstrate documentation in the experience section

• • Led the redesign of the company website, enhancing user interface and doubling visitor interaction.
• • Collaborated on a client project that resulted in a 30% increase in sales due to improved product packaging design.
• • Spearheaded a digital marketing campaign that brought in an additional 20,000 monthly website visits.
• • Initiated a customer feedback program that reduced churn rate by 15% in the first year.
• • Managed a team of developers and designers to successfully deliver a mobile app which increased client engagement by 40%.
• • Oversaw budget of $2M for a software development project, finishing 10% under budget while meeting all milestones.
• Be specific by including the position held, company name, time of work, and location.
• Show real results with numbers; for example, describe how your efforts led to sales increases or improved metrics.
• Mention special projects or significant regular tasks that display your skills and the value you bring.
• Vary the language in each bullet point to paint a broad picture of your versatile skill set.
• Use active verbs to give a strong sense of your contributions.
• Connect achievements to business objectives to show how your work impacts the company.

Each sentence in your resume should pack a punch and tell the hiring manager something important about your experience. By being direct and emphasizing tangible outcomes, you show potential employers exactly what you can bring to the table.

Example 2: Demonstrate documentation in the summary section

• Highlights a specific and major career accomplishment, providing tangible evidence of past success.
• Describes the candidate's advanced proficiency in Excel, indicating practical skills relevant to the job.
• Displays a considerable amount of professional experience, giving the candidate credibility.
• Demonstrates enthusiasm for problem-solving, hinting at a proactive and results-driven attitude.
• Avoids overused jargon, making the summary more authentic and approachable to the reader.

Example 3: Demonstrate documentation in the achievements section

• Titles are concise and convey the essence of each achievement.
• Descriptions provide specific numbers that quantify the achievements.
• Real work situations are highlighted to give context for the results.
• The achievements avoid vague terms and focus on concrete outcomes.
• The use of "showDescription" indicates detailed information is readily available.
• Strategy in accomplishments is indicated by verbs such as "led," "spearheaded," and "revamped."

If you're keen on boosting your proficiency in creating and managing professional documents, consider these certifications:

The top 5 certifications for gaining documentation skills expertise:

• Certified Professional Technical Communicator (CPTC) - Society for Technical Communication (STC) This certification demonstrates your ability to develop and deliver technical information effectively. It can help you refine your technical writing skills.
• Microsoft Office Specialist (MOS) - Microsoft The MOS certification validates your expertise in Microsoft Office applications, which are fundamental for creating business documentation. It's essential for fine-tuning your skills in Word, Excel, and other MS Office tools.
• Project Management Professional (PMP) - Project Management Institute (PMI) With a focus on project documentation, the PMP certification shows you can handle project-related documents efficiently, providing you with techniques for effective planning and execution.
• Adobe Certified Expert (ACE) - Adobe The ACE certification proves your proficiency in Adobe's software, often used for document design and multimedia integration, making your documentation visually appealing and dynamic.
• Professional Writing Certificate (PWC) - Various Universities This certificate provides comprehensive writing training, sharpening your ability to communicate through writing, which is crucial for producing clear and concise documents.

Top skills people add together with documentation skill on resume:

technical writing

proofreading

data analysis

project management

software proficiency

quality control

information technology

workflow development

process optimization

attention to detail

critical thinking

problem-solving

time management

communication

adaptability

organization

reliability

Documentation skills are essential across various industries for recording, managing, and conveying important information. These skills support clarity, legal compliance, and enable efficient knowledge transfer. Professionals who excel in documentation help businesses stay organized and compliant with regulations, and they facilitate effective communication within and outside the organization. Here is a list of job titles where proficiency in documentation is particularly valuable:

• Technical Writer
• Project Manager
• Medical Coder
• Legal Secretary
• Software Developer
• Quality Assurance Analyst
• Business Analyst
• Grant Writer
• Administrative Assistant
• Compliance Officer
• Documentation skill is valuable for your resume because it demonstrates your ability to record and maintain information accurately.
• Common misuses of documentation skill include over-documentation and not respecting privacy; you can avoid these by understanding the needs and maintaining ethical standards.
• Showcase documentation ability on your resume by listing experiences where you've effectively maintained records or created reports.

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Documentation Resume Skills for 2022

Learn the top Documentation skills to list on your resume with real world examples on how to list them on your resume.

Documentation Skills

Top 18 documentation skills for your resume.

• Customer Service
• Communication
• Project Management
• System Administration
• Problem Solving
• Microsoft Office
• Operating Systems
• Programming
• Troubleshooting
• Time Management

How to List Documentation Skills on Resume

• Writing technical documentation and API documentation to support 1,500+ customers worldwide.
• Organized system infrastructure documentation and operating procedures, strengthening controls and enhancing overall performance.
• Create and maintain comprehensive project documentation for each client.
• Develop procedures, documentation and checklists for future references.
• Documentation and maintenance of case files and investigation reports efficiently.
• Created User Stories in JIRA for the documentation of functionalities.

Jobs That Demand Documentation Skills

• IT Executive
• Business Analyst
• Information Security Engineer
• Project Manager
• DevOps Engineer
• Independent Consultant
• Assistant Manager IT
• Director of Business Engagement
• Desktop Technician & Support Specialist
• Academics Coordinator
• Business Development Executive
• Customer Service Representative
• Assistant Manager

Other Skills That Are Related to Documentation Skills

• Team Management
• Data Analysis
• Business Analysis
• Team Leadership
• Software Documentation
• Project Planning
• Presentation
• Team Building
• Organization
• Critical Thinking

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Top 21+ Documentation Skills to Elevate Your Career

Home » Resume Skills » Top 21+ Documentation Skills to Elevate Your Career

In the professional world, the ability to create clear, concise, and effective documentation is a highly valued skill. Whether you’re a project manager documenting a project plan, a software developer writing a technical specification, or a customer service representative preparing a case report, documentation skills are crucial. They help ensure that information is easily understood, accessible, and usable.

In this article, we’ll delve into the top 21+ documentation skills that can enhance your career, regardless of your field or industry. We’ll also provide tips on how to list these skills on your resume, how to develop them further, and explore the jobs that demand strong documentation skills.

1. Writing Skills

2. technical writing, 3. attention to detail, 4. research skills, 5. editing and proofreading, 6. formatting skills, 7. graphic design, 8. software proficiency, 9. version control, 10. collaboration, 11. understanding of audience, 12. information organization, 13. process mapping, 14. legal compliance, 15. confidentiality, 16. project management, 17. adaptability, 18. problem-solving, 19. consistency, 20. time management, 21. critical thinking, how to list documentation skills on your resume, how to develop documentation skills, jobs that demand documentation skills, top 21 documentation skills for your career.

At the core of documentation is the ability to write clearly and effectively. This involves using correct grammar and spelling, employing a clear and concise writing style, and structuring your documents in a logical and organized manner.

Technical writing is a specialized form of writing that conveys complex information in a clear, concise, and accessible manner. It’s a crucial skill for creating user manuals, technical specifications, and other types of technical documentation.

Documentation often involves dealing with complex and detailed information. Having a keen eye for detail is essential to ensure accuracy and consistency in your documents.

Creating effective documentation often involves researching the topic at hand. This could involve gathering information from various sources, verifying facts, and understanding complex concepts or processes.

Editing and proofreading are crucial steps in the documentation process. They involve reviewing your documents for clarity, coherence, and correctness, and making necessary revisions.

Good documentation is not just about the content; it’s also about the presentation. Understanding how to format documents effectively can enhance readability and make your documents look more professional.

In some cases, creating effective documentation may involve incorporating diagrams, charts, or other visual elements. Basic graphic design skills can be useful for creating visually appealing and informative documents.

There are many software tools available for creating documentation, from word processors like Microsoft Word to specialized documentation software like MadCap Flare or Adobe FrameMaker. Proficiency with these tools can greatly enhance your documentation skills.

In many professional settings, documents go through multiple revisions and may be worked on by multiple people. Understanding how to manage and control different versions of a document is a valuable skill.

Documentation is often a collaborative effort. Being able to work effectively with others, whether it’s gathering information, receiving feedback, or coordinating on a shared document, is crucial.

Good documentation is tailored to its audience. Whether you’re writing for technical experts, end-users, or non-technical stakeholders, understanding your audience and their needs is key.

Effective documentation is well-organized and easy to navigate. This involves structuring your information in a logical manner, using headings and subheadings effectively, and creating a clear and intuitive layout.

For certain types of documentation, such as procedure manuals or process documents, the ability to map out and document processes is essential.

In some fields, documentation needs to comply with certain legal or regulatory standards. Understanding these requirements and ensuring your documents meet them is a valuable skill.

Documentation often involves handling sensitive or confidential information. Understanding how to handle this information appropriately and maintain confidentiality is crucial.

Large documentation projects may involve managing multiple documents, coordinating with different teams, and meeting deadlines. Project management skills can be a valuable asset in these situations.

Documentation needs can change over time, and new tools and techniques are constantly being developed. Being adaptable and open to learning new things is a valuable trait in the ever-evolving world of documentation.

Creating effective documentation can involve overcoming various challenges, from understanding complex information to dealing with technical issues. Strong problem-solving skills can help you navigate these challenges successfully.

Consistency is key in documentation. This involves maintaining a consistent writing style, formatting, and terminology throughout your documents.

Documentation often involves working under deadlines. Good time management skills can help you work efficiently and ensure that your documents are completed on time.

Creating effective documentation often involves making decisions about what information to include, how to structure it, and how to present it. This requires critical thinking and good judgement.

When listing your documentation skills on your resume, it’s important to tailor your skills to the job description. Here are some tips to help you do this effectively:

• Identify Relevant Skills : Review the job description and identify the documentation skills that are most relevant to the position.
• Use Action Verbs : Start each bullet point with an action verb to make your skills stand out.
• Provide Examples : Provide examples of how you’ve used these skills in your work.
• Quantify Your Skills : If possible, quantify your skills with numbers to show the impact you’ve made.
• Use Keywords : Use keywords from the job description in your skills section to help your resume get past Applicant Tracking Systems (ATS).
• Prioritize Your Skills : List your most relevant and impressive skills first to grab the reader’s attention.
• Keep It Concise : Keep each bullet point concise and to the point.

Remember, a well-crafted resume can make a strong impression on potential employers. Don’t forget to check out Resume Help for more tips and advice on crafting the perfect resume. And if you’re looking for inspiration, Resume Samples can provide plenty of examples to get you started.

Developing your documentation skills is a continuous process that involves both formal education and practical experience. Here are some strategies to help you enhance your skills:

• Pursue Further Education : Consider pursuing a degree or certification in technical writing, communication, or a related field. This can provide you with a solid foundation of knowledge and skills. Online courses and workshops can also be a great way to learn new skills or update your existing ones.
• Gain Practical Experience : Hands-on experience is one of the best ways to develop your documentation skills. Look for opportunities to create different types of documents, whether it’s in your current job, a volunteer position, or a personal project.
• Learn New Tools : Familiarize yourself with the tools and software used for documentation. This could include word processors, graphic design tools, or specialized documentation software.
• Seek Feedback : Seek feedback on your documents from colleagues, mentors, or other professionals. This can provide valuable insights and help you improve your skills.
• Practice Writing : Like any skill, writing improves with practice. Regularly writing, whether it’s reports, articles, or even personal blogs, can help you hone your writing skills.

Remember, developing your skills is a lifelong journey. Don’t be afraid to step out of your comfort zone and try new things. And don’t forget to

check out Career Advice for more tips and strategies to help you succeed in your career.

Documentation skills are in high demand in a variety of industries and roles. Here are some jobs that typically require these skills:

• Technical Writer : Technical writers create technical documentation, such as user manuals, technical specifications, and process documents. They need strong documentation skills to create clear, concise, and effective documents.
• Project Manager : Project managers often need to create various types of documentation, from project plans and progress reports to final project summaries. Documentation skills are crucial for managing and communicating project information effectively.
• Software Developer : Software developers often need to create technical documentation for their code, such as software specifications, user guides, and API documentation.
• Business Analyst : Business analysts often create documentation to communicate business needs, requirements, and processes. This could involve creating business requirement documents, process maps, and case studies.
• Quality Assurance Analyst : Quality assurance analysts often need to document testing processes, results, and recommendations. This could involve creating test plans, test cases, and bug reports.
• Customer Service Representative : Customer service representatives often need to document customer interactions, issues, and resolutions. This could involve creating case reports, knowledge base articles, and procedure manuals.

Remember, these are just a few of the many jobs that demand documentation skills. Whether you’re just starting out in your career or looking to make a change, there are plenty of opportunities out there for those with the right skills. Check out Job Responsibilities for more information on what these jobs entail.

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Documentation Resume Samples

The guide to resume tailoring.

Guide the recruiter to the conclusion that you are the best candidate for the documentation job. It’s actually very simple. Tailor your resume by picking relevant responsibilities from the examples below and then add your accomplishments. This way, you can position yourself in the best way to get hired.

Craft your perfect resume by picking job responsibilities written by professional recruiters

Pick from the thousands of curated job responsibilities used by the leading companies, tailor your resume & cover letter with wording that best fits for each job you apply.

Create a Resume in Minutes with Professional Resume Templates

• Providing support to a team of Documentation Specialists by assisting them with the preparation of documentation packages
• Perform quality control of Client Anticipated Activity Reports (CAARs) utilizing workflow and OTG to ensure that all items match
• Process contracts such as Statement of Work (SOWs) and Master Service Agreements (MSAs) by working with Indirect Sourcing for set up
• Execute documents upon receipt, and document exceptions within current authority
• Interacting with clients on a daily basis and providing on-the-spot problem resolution
• Supports implementation of CAPAs, SOP revisions, Quality improvement initiatives, Operational Excellence projects, etc
• Make recommendations for exceptions exceeding authority level
• Provide input to supervisor/manager to improve department operation and efficiency
• Provide support to all centers using electronic systems (e-SOP, Compliance Wire) for document management and training
• Works independently as well as a team member, referring questions and problems to the department manager
• Identifies improvements by analyzing the current business/system processes and recommending improvements within the scope of their influence
• Incorporates changes to affected documents by performing data entries in the system and issuing the revised document to the viewing application for users.
• Reviews change packet information for accuracy and conformance to established guidelines, policies, and practices
• Records changes to documentation content by performing data entries that record structuring changes and revision changes relevant to that change type.
• Working within the framework of Company regulations e.g. Data Protection, ensuring compliance at all times
• Work within the framework of Company regulations e.g. Data Protection, ensuring compliance at all times
• Responsible for checking invoices before booking contracts and releasing funds to the supplier of the equipment
• Engage with GE Relationship Managers & GE internal functions to ensure new contracts are correctly set up on our systems
• Manage in-bound, out-bound calls & emails within agreed service levels
• Record all retail financing transactions in the asset management system for prompt and accurate invoicing to the customer
• Proactively follow up incomplete documentation for finance with the ultimate goal of executing funded business in line with customer and GECEF deadlines & expectations
• Strong understanding of GMP (Good Manufacturing Practice) including GDP (Good Documentation Practice)
• Good working knowledge of applicable regulations (GMP, FDA, DEA, etc.)
• Demonstrated ability to be detail oriented
• Strong computer related skills (Microsoft suite including Excel, and Word)
• Strong technical background
• Ability to work independently as well as within a team environment
• Demonstrated strength in written and verbal communication, organization

15 Documentation resume templates

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• Manage a team of people within the Client On-boarding and account opening/document control teams
• Proper onboarding (i.e. account opening) and offboarding (i.e. account closing) with strong control process and ensure complied with various bank policies & statutory regulations
• Maintaining change of client reference data with the system and file
• Provide internal control or MIS reports to ensure the management are aware the activities within the team (e.g. any outstanding client documents, etc)
• Good knowledge of Know-Your -Client regulations for various client's entity (i.e. Individual, Joint Name, Corporate, Trust, etc)
• Very sensitive of risk and control (i.e. escalate and report any potential risk that could impact the client and the bank)
• Strong partnership with business partners (i.e. Legal, Compliance, Risk) to ensure the activities within the team are complied with regulations
• Ability to leverage technology solution to manage the activities of the team that allow high productivity with strong control
• Resource planning of the team
• Some project management skill
• University degree holder
• 10-15 years of working experience with at least 10 years in financial industry
• Excellent communications in both written and spoken English (Cantonese and Mandarin will be a plus)
• Strong leadership and management abilities; must be able to think strategically
• Excellentcommunication, time management and interpersonal skills; must be able to diffuse conflict diplomatically
• Deep knowledge of account documentation requirements by product and client entity structure
• Keen understanding of the financial and banking industries
• In-depth knowledge of the region's client base, and strong rapport with bankers, product partners, and in some cases, key clients
• Ability to adapt to a rapidly changing business and technology environment; must be a change leader
• Solid comprehension of Private Banking's range of products, including deposit, banking, brokerage, custody, investment management, and credit products and services as each applies to their specific region's business segment
• Must understand and comply with the regulations, policies and procedures related to these products and services, and reinforce with their team the possible financial liabilities of the transactions associated with these products and services if they are not executed properly
• Solid understanding of systems and databases used within his/her team
• Disciplined approach to managing and acting upon key daily reports (missing docs, capacity and opening, etc.)
• Strong comprehension of how data and information flow through the firm's processing and reporting systems, and an in-depth understanding of all operation roles and inter-dependencies

Senior Specialist, Documentation Resume Examples & Samples

• Create, update and translate Operating Guides and supporting training documents for local compliance and alignment with worldwide safety guidelines. Specific accountability to maintain On the Job training documents
• Electronically assemble, coordinate electronic publication and delivery of Operating Guides and supporting documents
• Convert subject matter information into formalized procedures and standard format
• Mentor new hires and execute induction plans
• Assist management with reporting process
• Proficiency in writing, reading and speaking English and Mandarin
• Minimum of 5 years of documentation experience (including translation, editing, and version control) in multi-national companies
• Demonstrated strong organizational, multi-tasking and time management skills with attention to details
• Demonstrated superior client service skills
• Ability to handle pressure of high volumes of work. Meet project milestones with satisfactory quality
• Excellent presentation skills and ability to influence surrounding people
• Experience in leading a project team will be a plus

Dept Manager Documentation Resume Examples & Samples

• Minimum of ten years proven and progressive commercial loan documentation experience, or equivalent, including a minimum of six years proven management experience or equivalent
• Bachelor's degree in accounting, business, related field or equivalent experience
• Strong leadership, managerial, communications, planning, organizational, customer service and interpersonal skills
• Strong knowledge of commercial loan products, credit policy, compliance and interpretation of legal and regulatory issues

Institutional Securities Documentation Negotiators Resume Examples & Samples

• Organized, detail-oriented approach
• Able to multi-task, yet paying strong attention to detail
• Solution-orientated mindset, pro-active and self-sufficient attitude
• Solid quantitative & analytical skills and strong interest in business, economics and law
• Excellent oral and written communication skills in English
• Willingness and ability to provide quality service to the Firm's clients, promote, and enhance Morgan Stanley franchise
• Strong Microsoft Office user skills
• Experience: 2+ years

FRO TP Documentation Resume Examples & Samples

• Prepare Transfer Pricing reports comprising of Executive Summary, Business Overview, Industry Analysis, Functional Analysis, Selection of Method and Application of Method
• Analysis of inter company transactions / financial data provided by countries
• Having calls with country contacts, Regional tax heads and corporate tax team to determine scope, assess TP methods, resolve open issues and support with any issues/ concerns
• Help team with open issues. Provide assistance wherever needed
• Stakeholder management- will be responsible to maintain good relationship with business partners in terms of understanding client requirements and managing expectations
• Support internal management with periodic updates and MIS as required
• Support immediate manager and the team members with their deliverables, wherever needed
• Act as the process lead in the absence of AVP/VP

Documentation Administrator Resume Examples & Samples

• Ensuring necessary documents are distributed to the branches in order to maintain the operation of the accounts
• Scanning original client documentation and uploading documents to the documentation repository
• Maintaining various databases; ensuring all information related to the client is populated and kept up-to-date
• Following up directly with branches, as necessary, on any outstanding acknowledgements
• Proven ability to communicate effectively
• Ability to handle high volumes of paper-based work
• Effective utilization of databases
• Customer Connect/MECH experience

Senior Manager, Ccar Documentation & Comm Resume Examples & Samples

• Working closely with multiple stakeholders in Finance, Risk, Corporate Secretary and Corporate Communications in the development of all CCAR/DFAST submissions. This includes managing timelines, reviews, obtaining approvals and securing final sign-off
• Researching and applying industry “best practices” to the development of all CCAR documentation efforts
• Implementing/managing cloud-based editing software and related processes commonly used by other CCAR banks as a part of their efforts
• Monitoring competitor and regulatory news related to CCAR activities
• 35% Manages the development of CCAR related submissions
• 55% Creates, edits, and assembles all CCAR relations submissions
• 10% Monitors and resports on competitors and government efforst related to CCAR
• A B.A./B.S. in finance, accounting, communications or a related area, plus 6-10 years of directly related work experience is required
• Significant demonstrated experience in project management related to large regulatory submissions in complex industries with a strong preference in financial services
• Ability to comprehend complex financial, legal, regulatory, and strategic issues is also required
• Knowledge of SharePoint workflow software and processes required
• Knowledge of WDesk or similar cloud-based documentation software preferred
• Ability to work on tight deadlines and excel in a fast-paced business environment is also a must
• Strong project management, technical writing, and overall communication skills is required
• Strong attention to detail and good knowledge of AP style is needed
• Review and validate documentation for CFS acceptance, including validating yield and MSRP using various credit tools
• Complete Set-Up Worksheet including obtaining verbal D&A’s when applicable
• Set-up of standard lease agreements and Cost Per Copy Contracts, including multiple assets
• Familiar with all processing activities relating to contract setup, including monetary adjustments & terminations
• Complete other projects as assigned with guidance
• Ensure that all systems are commented in a timely manner
• Education required: Requires a bachelor’s degree in a related area or equivalent work experience
• 3-5 years of proven relevant experience
• Team player with high energy, a positive outlook and professional demeanor who takes initiative
• Basic comprehension of Documentation concepts
• Strong math aptitude and analytical skills
• Strong communication skills and presentation skills – both written and verbal
• Extraordinary Customer Service skills
• Strong computer skills (preferably Rapport and Infolease)

Documentation Intern Resume Examples & Samples

• Applies CFS polices and business acumen to review documentation for issuing Purchase Orders and booking transactions
• Reviews and validates documentation for CFS acceptance, including validating yield and equipment MSRP
• Knowledgeable of all applicable CFS forms, lease documentation and CFS systems
• Able to review upgrades/buyouts as required in the documentation review and booking process
• Able to process terminations, data revisions and monetaries as required
• Project team participation

Intern, Documentation Resume Examples & Samples

• Use various software programs to create and distribute documentation to the user groups
• Review documents against defined checklists to ensure quality
• Assist in archiving and shredding of documents
• Assist to maintain record and logs of documents
• Interest in documentation area
• Currently 3rd year of Bachelor degree or 1st year of Master
• Quick leaner
• Could work at least 3~4 days per week
• Proficiency in writing, reading, and speaking English and Mandarin
• Previous experience using a document management system and reusable content will be a plus
• Strong organizational, multi-tasking and time management skills with attention to details
• Ability to handle pressure of high volumes of work

Documentation Improvement Specialist Resume Examples & Samples

• 5+ years of Acute Care Clinical experience
• NYS Registered Nurse (RN), Health Information Manager professional, Foreign Medical Graduate or Physician Assistant (PA)
• Knowledge of DRG assignment and clinical conditions and treatment needs
• Previous experience with Case Management, Quality Improvement and Utilization Review

Cib-fx Documentation Resume Examples & Samples

• Strong client focus and relationship-building skills across lines of business and levels
• Ability to work independently, as well as in a team environment
• Analytical skills and judgment
• Ability to recognize and appropriately escalate issues and discrepancies
• Ability to apply process improvement and process control concepts
• Ability to communicate articulately, both written and verbally, to all levels of staff and management, and influence and support decisions
• Knowledge of, experience with, and ability to apply process improvement and process control concepts

GSU Documentation & Change Control Assistant Manager Resume Examples & Samples

• The Documentation & Change Control team has responsibility for all aspects of change to Contact Centre procedure, processes and systems. The role holder will have direct control over the prioritization and/or implementation of changes within the usual authority limits for the GCB and may be required to work independently or part of a team. Role holders must have a good understanding awareness of documentation writing requirements, and change control methodologies The role holder must ensure the implementation of all changes are in accordance with Group Standards. The role holder may be required to manage multiple responsibilities involving interaction with several business areas. The role holder will not be subject to close supervision so will be expected to exercise initiative in proactively overcoming obstacles to success. They will be expected to adopt a flexible approach in terms of working hours, location and travel
• Minimum of four years proven and progressive contact centre sales support experience or equivalent
• Proven planning, service management, communications, interpersonal, planning, negotiations, decision-making, organizational, judgmental and problem-solving skills
• Ability to work well on a team as well as motivate and lead people
• Experience of managing resources using appropriate systems, tools, communication, delegation and planning skills
• Good understanding of call centre sales dynamics, e.g. procedures, processes and systems used, products sold, reward structures, agent skills and training and regulatory requirements, etc., as well as documentation writing and change methodologies
• Proven ability to use pertinent word processing and spreadsheet software
• Experience of delivering change using appropriate systems/tools, communication, delegation and planning skills

CIB Ops-investor Services Documentation Management VP Brooklyn Resume Examples & Samples

• Translate and “power author” current legal documents from Word versions to technology template versions within our document assembly tool set
• Author the application of rules to a contract template that enables automation of a document in the form of a questionnaire (like Turbo Tax)
• Understand and apply formulae and conditions, as well as document styling and logical document generation, to enable pre-population of data within document construct
• Coordinate with the legal team to maintain and update language on legal contracts as guided by attorneys, where need arises for those updates, e.g. regulatory changes
• Coordinate with Technology team to enable new features and technology on contract templates with the guidance of the Technology team
• Assist in the development of a strategy for maintaining a large library of legal contracts associated with the Custody and Fund Services Lines of business
• Experienced business analyst with project management skills
• Analytical skills with focus on creating formulae and conditional statements / comfortable with excel formulae
• Ability to analyze document formats, styling and content using quantitative and analytical skills
• Knowledge and understand of application development and data management
• Excellent organization and communication skills; ability to interface effectively with all levels across the CIB, with focus on Legal, Operations and Technology groups
• Familiarity with different CIB lines of business and products a plus (Custody, Fund Services, ACCE, etc.)
• Familiarity with legal documentation / contracts / documentation processing
• Ability to prioritize, work under pressure, handle deadlines and manage multiple tasks
• Ability to work independently and also within a collaborative team environment to identify issues, analyze problems and provide viable solutions
• Detail oriented / understanding of operations risk management and controls
• Familiarity with AGILE SDLC methodology; Technology experience a plus
• Undergraduate degree or equivalent ideal with strong experience within the Financial Services Industry

GSU Senior Documentation & Change Control Manager Resume Examples & Samples

• The Documentation & Change Control team has responsibility for all aspects of change to Contact Centre procedures, processes and systems. The role holder will have direct control over the validation, prioritization and management of change control within the usual authority limits for the GCB and may be required to work independently or part of a team. The role holder will be required to interface with senior stakeholders in terms of understanding and agreeing change requests. The role holder must have a sound understanding of change control methodologies and ensure procedures/processes used to deliver change are in accordance with Group Standards. The role holder will be required to manage multiple complex responsibilities involving interaction with several business areas. The role holder will not be subject to close supervision so will be expected to exercise initiative in proactively overcoming obstacles to success. They will be expected to adopt a flexible approach in terms of working hours, location and travel
• Minimum of ten years proven and progressive contact centre sales support experience or equivalent, including experience leading change
• Strong communications, interpersonal, planning, negotiations, decision-making, organizational, mathematical, judgmental and problem-solving skills
• Ability to work well on a team as well as manage, motivate and lead people employing appropriate management styles
• Ability to coordinate a wide variety of solutions, bringing a breadth of experience to the business and seeing the wider implications at all stages
• Excellent understanding of call centre sales dynamics, e.g. processes and systems used, products sold, reward structures, agent skills and training and regulatory requirements, as well as a sound understanding of documentation writing and change methodologies
• Proven ability to use pertinent word processing, spreadsheet and presentation software

Spécialiste Documentation Resume Examples & Samples

• Documents transactions from initiation to funding in a timely manner, reviews credit package for accuracy & completeness, coordinates closing & funding process with internal departments, customers, outside counsel, title officers & others, anticipates & handles various closing problems, recommending solutions & alternatives for satisfying customer needs
• Ensures compliance with all requirements, commitment & approval conditions using prudent closing practices & proper documentation, ensures files are organized and in proper order maintaining definite trail of all closing steps (waivers, accounting & documentation, clears title, reviews escrow instructions, construction documents, surveys, environmental and property condition reports, insurance & other exhibits) ensuring no losses as a result of improper closing techniques
• Prepares and/or reviews documents with counsel, credit, and account managers
• Coordinates the borrower and/or broker parties, internal and external attorneys and other external consultants (e.g. insurance company, title company, and environmental firm)
• Recommends needed changes to policies & procedures
• Bachelor’s degree or High School diploma/GED with a minimum of 3 years’ experience in a financial services, operations or customer service setting or equivalent military experience
• Experience with Microsoft Suite including: Word, Excel, PowerPoint, and Outlook or comparable software application
• Bachelor’s degree in Finance, Accounting, Business Administration or Economics or related field
• Familiarity with GE Capital Americas transactions and understands credit analysis to undertake prudent decision making
• Experience with Lean Six Sigma tools and methodology
• Demonstrated ability to influence and work effectively across an organization to ensure that customer needs and internal functional needs are met
• Strong organizational, analytical and problem solving skills
• Excellent communication skills, written and verbal, including presentation skills
• Demonstrated ability to lead, influence and coach team members and staff across the organization
• Experience or training in project management skills

Documentation Management SP Resume Examples & Samples

• Execute Contract Performance Activities
• Procurement Reviews/Approvals
• Asset management: password tracking, compliance
• Contract Gross Profit Pivot Reports: pulling, package and send reports
• Contract Validation and Usage Billing
• Contract Terminations/Expired Contracts
• Apply Business & Financial Tools/Applications
• Apply Business Controls
• Apply Business Organization & Processes
• Use IBM Processes
• Perform Contract Management
• Apply Knowledge of Terms & Conditions
• At least 1 year experience in Business controls
• At least 1 year experience in Business & Financial Tools/Applications
• At least 1 year experience in Analysis/Reporting/Query tools
• At least 1 year experience in Procurement Reviews/Approvals
• At least 1 year experience in Excel MS Office
• Portuguese: Fluent

Documentation Management Resume Examples & Samples

• Request set-up of project financial architecture
• Customer reports, monthly reporting
• Provide financial reports to the field
• Apply Communication Skills
• Apply Process Improvement Techniques
• Manage Stakeholder Relationships
• Perform Business Process Management
• Perform in Matrix Environment
• Use Analysis/Reporting/Query Tools
• Use Contract Systems/Tools
• Advise on Measurement Techniques & Results
• Develop Measurement Procedures
• Basic knowledge in Business Controls
• Basic knowledge in Business & Financial Tools/Applications
• Basic knowledge in Procurement Reviews/Approvals

Documentation & Funding Specialist Resume Examples & Samples

• Engage with GE Relationship Managers & GE internal functions to ensure new contracts are correctly set up on our systems
• Responsible for carrying out documentation checks & issuing purchase orders to the supplier of the equipment
• Responsible for equipment delivery checks in accordance with GECEF guidelines
• Responsible for booking contracts and authorizing the releasing of funds within agreed SLAs and resolving any queries that may be raised
• Proactively updating GE Relationship Managers, vendors and customers on the status of the finance documentation that they have submitted to GECEF
• Proactively follow up incomplete documentation for finance with the ultimate goal of executing funded business in line with customer and GECEF deadlines & expectations
• Maintaining accurate records of all proposal activity on the appropriate diary system
• Managing in-bound, out-bound calls and emails within agreed service levels
• Generating Welcome Packs and ensuring that they are sent to GECEF’s customers within the required timescales
• Working alongside colleagues within your team, sharing key information and supporting the overall functional responsibilities ensuring no slippage
• Working closely with the GE Relationship Managers to continuously improve our service levels and customer experience
• Building and maintaining a strong knowledge of core leasing products and ancillary services in equipment leasing
• Strong attention to detail skills
• Strong communication skills both verbal and written
• Able to develop trusting relationships with external and internal clients
• Acts as the customers champion, accurately establishing and acting upon their needs
• Works as part of a team, demonstrating co-operation and flexibility
• Experience with documentation – adhering to policies, procedures, legal contracts
• Previous leasing experience
• Problem solving skills – able to resolve a range of queries, liaising with appropriate functions as necessary
• Think clearly and decisively through challenges, seeking simple solutions to problems
• Proven experience in MS Office
• Sets an example in terms of quality, consistency and level of work, as well as work ethic and approach
• Positive attitude when dealing with customers and co-workers
• Systematically plans and prioritises work output and executes on priorities
• Identifies and focuses on tasks which lead to goal achievement
• Consistently meets deadlines and customer Service Level Agreements
• Effectively manages multiple priorities
• Active Registered Nurse license
• 5+ years of experience in case management, managed care, coding and/or case mix
• Ability to compile objective and measurable data and produce written reports
• Ability to develop and communicate written policies and procedures
• Prior training experience and competencies to develop and present education programs to all levels of healthcare professionals
• High level of competency with computers and computer software, particularly MS Office
• CCS, CCA, CPC-H certification

Manager Documentation Spanish Resume Examples & Samples

• Assist in the development of new account documentation and update/maintenance of existing application forms and financial services agreements
• Gather and manage requirements from Business Units, Product Groups and other stakeholders with regards to new account documentation
• Work with Compliance and Legal units in reviewing documentation requirements to ensure consistency with approved policies and procedures
• Provide guidance to Product Groups, International Banking business units and support units with respect to documentation
• Assist the Director and/or the VP International Compliance on specific projects as required
• This role requires a fully bilingual English/Spanish person with excellent written and verbal communication skills. Written communication ability in French would also be an asset
• Should be a highly organized, detail oriented, self-motivating individual who is able to work with minimal direction/supervision
• Should possess a working knowledge of International Banking's business lines, products and services and support units
• Should possess a good understanding of the Bank's policies and procedures as they relate to Compliance and the ability to deal with legal documentation
• Should be capable of building relationships with and influencing other stakeholders at various levels in the organization and of different cultural backgrounds
• Should possess the ability to focus on multiple projects concurrently and to efficiently balance time and resource conflicts
• Must have advanced knowledge and experience with computer software, especially but not limited Adobe Acrobat PRO, Adobe LiveCycle, Microsoft Word, Excel and Power Point and Sharepoint
• Pursuing a Bachelor's or Master’s degree in Instructional Design or related business field, or an equivalent combination of education and/or experience
• Demonstrated strength in good writing and problem solving skills
• Demonstrated exceptional communication skills
• Solid business understanding - or ability and willingness to learn quickly
• Ability to work independently, exercise discretion, and multi-task in a highly dynamic environment
• Background in content/knowledge management, digital asset management, as well as with education related technologies

Cnsltnt, Client Documentation Resume Examples & Samples

• Prepares documents required for clients and works directly with clients on completion of documents
• Requests verification of completed documentation from appropriate partner areas. Updates clients, Client Services team and SubAccounts with the latest status
• Ensured all documents are accurately inventoried utilizing the available resources and housing the documentation in a team-accessible on-line storage repository
• Coordinates and handles legalization tasks (i.e. obtain request for checks, stamps, seals, etc.) by working with state, federal and foreign authorities
• Ensures all full and complete document packages are forwarded to the appropriate partner areas following agreed procedures
• Participates in client meetings and conference calls
• Reviews existing procedures, processes, problems, and recommends process improvements
• Creates and writes procedures for manual workflow or system changes for the work area
• Writes proposals for system changes/enhancements and actively participates in testing. Implements new efficiencies to improve accuracy, timeliness and reduce costs
• May have direct interaction with committees and/or Senior Management as a key subject matter expert
• Support International Banking Operations, Shared Services and business lines in maintaining a centralized control and ensuring a single, efficient and cost effective process for introducing and revising new account documentation
• Assist in the development of new account documentation and update/maintenance of existing application forms and financial services agreements, required as a result of operational improvements and regulatory changes
• Assist the Sr. Manager, Director and/or VP and/or SVP International Compliance on specific projects as required
• Highly organized, detail oriented, self-motivating individual who is able to work with minimal direction/supervision
• Capable of building relationships with and influencing other stakeholders at various levels in the organization and of different cultural backgrounds
• Ability to focus on multiple projects concurrently and to efficiently balance time and resource conflicts
• Advance knowledge and experience with computer software, especially but not limited Adobe Acrobat, Microsoft Word, Excel and Power Point

SOP Documentation Resume Examples & Samples

• Review and document the current process by spending time in the production operation to fully understand how lines are processed as well as reviewing back office process of labels, packaging, and work in process
• Review current data entry points and information being requested
• Establish and build a core team of individuals for weekly reviews and direction
• Create an SOP with recommendations for standardized and simplified process through the entire Converting functions on the production floor
• Currently working towards or successful completion of a Bachelor's Degree in Engineering or related study
• Prior manufacturing experience is a plus
• Experience with Engineering skills or expertise
• Proficient in Microsoft Office applications, including Excel, Access, Word, Powerpoint, and Outlook
• Demonstrated ability to communicate with all levels of employees

Treasury Documentation Resume Examples & Samples

• Manage internal documentation to support the opening and closing of ITSC In House bank accounts
• Manage and execute documentation associated with the opening and closing of external bank accounts
• Establish Treasury documentation with external counterparts for the following Treasury activities, Reporting and Payment processing (SWIFT), Derivative Trading (ISDA)Treasury Payment System processing and other non-standard trading documentation
• Maintain document of understanding (DOU) agreements with ITSC internal customers
• Take responsibility for projects in respect of new activities or re-engineering of existing activities
• Examine and propose ways to introduce efficiencies into the Global Treasury documentation infrastructure
• Ensure the audit readiness of all Global Treasury Operational activities
• Be a key contact for internal and external counterparties

VP of Ccar Modeling Execution / Documentation Resume Examples & Samples

• 5+ years of Financial Services experience within Quantitative Modeling at a Capital Markets / Trading institution
• PhD or Master's level equivalent in a quantitative field (Financial engineering, Mathematics, Engineering, etc)
• Strong experience in documenting complex Quantitative models and other Financial documents
• Comprehensive understanding of Capital Markets and Trading strategies
• Knowledge of Balance Sheet and Income Statement Forecasting
• Working knowledge of tools, such “R” and SAS
• Microsoft Excel proficient
• Equities Trading or Clearing / Execution experience

Documentation & Closure Unit Head Resume Examples & Samples

• Preparation of credit contracts in standard quality within cycle time
• On the job training to the junior colleagues
• Subsidized loan maintenance and governance reporting
• Disbursement administration
• Participation in the Credit agreement contract template reengineering project
• Safekeeping of documentation
• Communication with state authorities (e.g. HG, MFB, MNB)
• Data maintenance
• D&C Reporting
• Administration in specific applications and systems and data basis
• Signature verification
• Participation in system development and testing
• Managing CCB D&C Team (e.g. trainings, performance assessment)
• Implement Legal regulation changes
• Contribute to the creation of the new General Procedures
• Successful turnaround time (TAT) decrease
• Establishment of a local loan scheme database as an implementation coordinator (FGS, training)
• Ensuring smooth system implementation
• At least 2 year banking experience
• Having experience in other bank areas is advantage
• People management techniques, tools (organization, motivation, evaluation.)
• Basic PC knowledge (Word, Excel, Outlook etc)
• Knowledge in CCB financing
• Communication skills verbal and mainly written
• English knowledge is advantage
• Responsibility to conduct documentation checks & issuing purchase orders to the supplier of the equipment
• Responsibility for delivery checks in accordance with GECEF guidelines
• Responsibility for checking invoices before booking contracts and releasing funds to the supplier of the equipment
• Responsibility to book contracts and authorize fund release within agreed SLA’s & resolve any queries that may be raised
• Proactively update GE Relationship Managers, partners & customers on the status of their documentation for finance
• Proactively follow up incomplete documentation for finance with the ultimate goal of executing funded business in line with Customer & GECEF deadlines & expectations
• Maintain accurate records of all proposal activity on the appropriate diary system
• Manage in-bound, out-bound calls & emails within agreed service levels
• Generate Welcome Packs & monitoring Welcome pack report
• Work alongside colleagues within your team, sharing key information & supporting the overall functional responsibilities ensuring no slippage
• Work closely with the GE Relationship Managers to continuously improve our service levels & Customer experience
• Build & maintain a strong knowledge of core leasing products & ancillary services in Equipment Leasing
• Strong communication skills both verbal & written
• Able to develop trusting relationships with external & internal clients
• Acting as the Customers champion, accurately establishing & acting upon their needs
• Works as part of a team, demonstrating co-operation & flexibility
• Problem solving skills – resolve a range of queries, liaising with appropriate functions as necessary
• Think clearly & decisively through challenges, seeking simple solutions to problems
• Proven experience in MS Office & other systems
• Positive attitude when dealing with customers & co-workers
• Ability to systematically plan & prioritise work output & execute on priorities
• Identify & focuses on task which lead to goa achievement
• Consistently meets deadlines & customer Service Level Agreements

Ccar Documentation Resume Examples & Samples

• A fundamental understanding of the bank’s capital adequacy processes, including model projection methodologies across the following areas: Market Risk, PPNR, credit risk, operational risk, and Risk-Weighted Assets (RWA)
• An enterprise level perspective of CCAR and use of Capital Adequacy processes to develop and manage the bank’s Capital Plan
• Ability to interact with different Business Divisions and Control and Support Functions across the bank
• Insight into a new and evolving discipline
• Challenge and assess the capital impact of key model assumptions and limitations across numerous work streams
• Critically evaluate information gathered from multiple sources, reconcile conflicts, and abstract low-level details of sensitivity analyses up for senior management, the board, and eventual incorporation in the bank’s annual Capital Plan
• Enhance and maintain framework and processes for model adjustments and management overlays, including the tracking and reporting of overlays to senior and executive management and documentation in the bank’s Capital Plan
• Lead development and implementation of board-level capital analytics, including quarterly assessments of the bank’s capital depletion under stress to senior management and for the eventual use in BAU business planning and analytics
• Provide mentorship and guidance to analysts on the team
• Work independently with team leads / teams / management
• Education: Degree from top tier institution with a concentration in finance and/or quantitative discipline (e.g., econometrics, applied statistics / mathematics, engineering, operations research, etc.)
• Experience: 5+ years of experience in a modeling discipline or capital adequacy assessment at a top tier bank, consulting firm, or regulatory body
• Technical Expertise: Strong quantitative and analytical skills, including
• Deep knowledge of Trading Books, Derivatives, Market Risk, Credit, PPNR, ALM principles and relevant interdependencies
• Modeling experience in at least one of the above disciplines
• Advanced understanding of quantitative methods and ability to extract practical implications of statistical tests
• Communication: Proven ability to influence and convey complex ideas to a range of audiences through written and verbal communication
• Organizational Intelligence: Superior relationship management skills including ability to collaborate with multiple business partners and colleagues to challenge the status quo, influence appropriately, and partner on developing solutions
• End-to-End Execution: Good process and project management skills with the ability to execute against tight deadlines and remain agile to evolving requirements

QC Documentation Reviewer Resume Examples & Samples

• Review analytical release and stability raw data that has been generated within the department for both commercial and non-commercial products in a timely manner and in accordance with cGMP
• Critically review raw data and liaise with the Analytical Development Team Leader, Stability Centre Team Leader, Technical Affairs and QA on any out of trend data
• Review of data generated for pre-formulation activities, for example; Photostability - forced degradation studies, excipients and active compatibility's for both drug product and API
• Perform laboratory investigations to resolve non-conforming data or out of trend data and liaising with clients on any non-conformance's
• Compile formal stability reports including Time-Point and End of Study reports
• Assist Stability Centre Team Leader with management of stability programmes, i.e. calendar management, stability pulls and placements
• Formulating weekly work schedules with support from Stability Centre Team Leader and ensuring that these schedules are communicated and followed
• Reviewing analytical documentation and ensuring Right First Time KPIs are achieved
• Trending of finished product results
• Maintaining laboratory SOPs and specifications in a state of compliance

Manager Documentation & Controls Resume Examples & Samples

• Work with the enterprise risk management team to manage Retail Credit provision’s self-assessment process including the timely review of the inventory of supporting documentations that is required to support the review, approval and sign-off
• Maintain an up-to-date in-depth understanding of all IFRS 9 related the regulatory requirement (OSFI, BASEL, etc.) including data and model specific requirements
• Produce timely and high-quality documentation that meets applicable standards and is appropriate for its intended audience
• Oversee the Retail Provision self-assessment process and prepare supporting evidence required for compliance to Enterprise Risk standards
• Develop and maintain the Retail IFRS 9 documentation repository and inventory
• Maintain the common documentation repository or share point site for Retail Credit Provision
• Knowledge of process and controls and self- assessment in a business environment
• Organization skills to ensure timely tracking, assessment and resolution of multiple control requirement assessments
• Strong working knowledge of Microsoft Office

Documentation Professional Resume Examples & Samples

• Manage, maintain, and ensure accuracy of all Technical (and some non-technical) documentation related to New Wind Turbine Supply agreements
• Manage development and maintenance of internal and external documentation databases to ensure efficient access to accurate data
• Identify, organize, and consolidate document delivery plans, schedules, and progress updates across various functional areas within Technology (2 MW, 3 MW, Towers)
• Support database and information sharing of semi-public power point presentations utilized in Conferences globally
• Partner with global business process specialists and consultants to ensure process alignment across the company
• Coordinate with Central Product Management
• Support diligence reviews and assist in providing documentation support to the Technical Sales organization
• Provide business process coaching and design expertise to others within the organization
• Support and improve business processes and system initiatives
• Provide documentation and process support to end users
• Responsible for ensuring business process compliance for respective business areas
• Drive a matrixes organization towards common performance goals
• 2 or more years’ experience is preferred in one or more of the following areas: contractual documentation, supply agreements; customer order administration; internal and external documentation databases. Experience in an international environment and/or wind industry a plus
• High skill level with ERP system and SAP BI experience
• Proficiency with Microsoft Office suite, including very strong capabilities with Microsoft Excel software
• Knowledge of ISO 9000 and ISO 9001 certified quality management systems preferred
• Fundamental knowledge, basic mathematics, interest or skills in HTML, CSS and/or JavaScript programming
• Strong PC computer skills (MS Office) required, MS Office – Outlook, Word and Excel
• Valid driver’s license, passport and ability to travel as needed to meet business objectives

Section Head-documentation Standards Resume Examples & Samples

• Education to degree level, or equivalent related experience and/or training, or an equivalent combination of education and experience
• An in-depth knowledge of technical documentation production and control, ideally within the rail industry, and of the software and tools used
• Document authoring experience is desirable
• Assignment allocator with good project management capability and ability to work to tight deadlines
• Leadership skills – ability to lead small teams through complex assignments and ability to develop skills and expertise of individuals
• Proven relationships with successful delivery of assignments to SNC-Lavalin’s key clients
• Ability to work as part of a wider team within SNC-Lavalin
• Ability to assess assignment risks and how they can be managed (including technical, contractual and financial)
• Excellent communication skills, and in particular the ability to write with clear and concise text
• Commitment to continuous improvement to reduce costs, particularly in document production, so that SNC-Lavalin can win more work in this area
• An ability to read, write and communicate in a language additional to English is advantageous but not essential

KYC Documentation Review Resume Examples & Samples

• Responsible for documentation review for a specific project
• Able to review client constitutional documents and KYC documents for static and other KYC information update
• Create and maintain client database
• Prepare document deficiency reports for Management review
• Liaise with Relationship Managers, Operations, Legal & Compliance in resolving documentation issues
• Ensure full compliance with relevant regulations and in-house policy in operations
• Support ad-hoc tasks
• Minimum 6 -12 months experience in a banking / financial sector
• Experience in documentation review for account opening, static data maintenance &/or KYC experience, preferably from Private Wealth Management
• Good understanding of HKMA / MAS / SFC requirements
• Proficiency in MS office applications is preferred
• Willing to learn new system & processes

Interest Rate Isda Documentation Resume Examples & Samples

• Preparation of interest rate ISDA confirmations for North and South American customer base
• Products including Interest Rate Swaps, Caps/ Floors, Swaptions, Inflation, Asset and CMS swaps including latin american derivatives and other exotic products such as digital options and FX hybrid transactions
• Chase and execute paper confirmations for corporate, hedge fund and inter-bank clients within regulatory timeframes
• Conduct electronic matching of interest rate transactions on the DTCC platform including uploading of globally booked transactions and resolution of trade breaks within regulatory timeframes
• Provide a quick, efficient and accurate service for Marketers regarding corporate documentation issues
• Monitor daily statistics and keep them at an acceptable level agreed upon by management
• Deal with and quickly resolve queries and ad-hoc requests from all areas including external clients relating to paper and electronic trade terms
• Develop good relationships with clients, both Corporate and Inter-bank, in order that outstanding issues are resolved and documents retrieved in a timely manner
• Liaise with Legal Department to agree upon acceptable language for documentation
• Build and maintain excellent working relationships with other internal clients such as Legal, Marketers, Trading, Middle Office, and Back Office
• Min +2 years in the derivative industry in a Documentation environment
• Understanding of the mechanics of the following products: Swaps, Swaptions (receiver, payer, straddles), Callables (European, Bermudan), Caps/Floors, inflation products and Novations/Terminations of the aforementioned products
• Extensive experience of Interest Rate ISDA documentation drafting
• Strong and developed understanding and knowledge of IRD ISDA terms
• Excellent product knowledge of interest rate products including exotic interest rate derivatives
• Ability to meet multiple deadlines in a Trading Environment
• Ability to work with Traders and marketers
• Strong EXCEL skills (VBA a plus) a bonus
• 4 year undergraduate degree required – prefer finance majors
• Excellent organisation and prioritisation skills, and the ability to handle several projects at one time

Documentation Coord Resume Examples & Samples

• Strong computer skills including Microsoft Word and Excel. Knowledge of documentation systems and familiarity with batch/systems documentation preferred
• Must pay close attention to detail
• Ability to work with minimal supervision in a dynamic environment while following written procedures. Must be organized and able to prioritize tasks
• Ability to communicate efficiently verbally and in writing with all levels of the organization and with external clients
• Must be willing to adjust work hours and work overtime based on business needs

Preship Documentation Team Lead Resume Examples & Samples

• Experience with performance management including generating performance metrics
• Experience managing, leading and guiding a team
• Strong communication Skills including presentation skills
• Experience handling internal and external escalations

Head of Configuration Management & Documentation Technique Resume Examples & Samples

• Develop and implement critical item configuration management process and tools including change control. Scope of application shall include as a minimum: Equipment and components and associated software; documentation: specifications, verification and validation, certification/authorisation, performance data/results
• Develop and implement configuration management application governance
• Develop and implement data & technical documents management review, release, storage process and tool application
• Ensure that the development of any CM solution is integrated with the BT PLM tool-sets e.g. PDM, DOORS, ECAD, MCAD, Maximo etc
• Develop and maintain a clear set of requirements supporting CM and data/document storage for all key stakeholder/partner systems/tools which have a significant impact on the successful application of configuration management and data/documentation storage
• Network management external (CTO) and internal (engineering methods)
• Develop capability of function and lead regional/site teams
• Delegated site EMO/Quality key point of contact as required by Head Of EMO/Quality Region
• University Degree or equivalent in any of Mechanical Engineering/Project Management/Business Management,
• Certifications: CMII B (desirable)
• Expert knowledge in principles of Business Process Management
• Expert knowledge in concepts of Project Management
• Experience of establishing and managing teams in a large, global function within a matrix organisation
• Culturally aware
• Experience of drawing office administration, documentation control
• Computer literate, numerate, systematic and flexible
• Project management/change management experience desirable
• Certified internal auditor of documentation systems such as Quality Management Systems is desirable
• Knowledge in the practices of Configuration and Change Management in BT desirable

Mission Management Documentation Lead Resume Examples & Samples

• Lead prepare, review, revision and maintenance of technical documents (including software and system engineering, system operation, testing and user documentation)
• Provide expert oversight of technical writing and editing to all phases of technical documentation
• Minimum 12 years’ experience with technical writing or related experience
• Minimum 5 years’ experience working with Software development, Systems Engineering, Software Integration, or similar areas
• Experience with Agile development methodology
• Active TS/SCI
• Industry education and certifications preferred
• Experience with technical or scientific software, with understanding of Java, HTML/CSS and relational databases
• Experience with virtualization technologies including: HyperV, KVM, and VirtualBox

OTC Derivatives Documentation Resume Examples & Samples

• Identifying necessary documentation for the clients to trade securities or OTC derivatives and perform related due diligence scans
• Drafting and negotiating GMSLA and OSLA legal documents (including master agreements, amendments and ancillary documents), with some focus on others such as ISDA, GMRA, EMIR related documents, CDEA etc
• Reaching out to clients and internal stakeholders regarding documentation terms
• Adding new clients to existing OTC derivatives/financing documentation and creating new client trading accounts
• Arranging execution of OTC derivatives/financing documentation
• Updating, reporting on and auditing the database with the status and content of the signed documents
• Participate in (and coordinate as necessary) various ISD projects, including regulatory and policy initiatives
• Supporting the relevant business unit with respect to queries raised in connection with OTC derivatives/financing documentation
• Proactively learn about and develop internal documentation systems
• Experience in legal/business support roles. Preferably employed by or seconded to a bank in a documentation / business support roles
• Demonstrable experience in having negotiated GMSLA and OSLA legal documents
• French and/or German language skills (highly desirable)
• Excellent people skills (will interface with people at varied skill and seniority levels)
• General comfort with technology (particularly Microsoft Word, any spreadsheets)
• Quick learner - including learning internal computer systems
• Ability to set, track, achieve and report on short/long term goals and projects
• Organised, detail-oriented, self-starter, comfortable interacting with junior and senior colleagues
• Degree in law / business administration
• Have an understanding for the scope and key points of contact to assist with communication across the marketing & finance teams and coordinate key information via systems (JD Edwards for invoicing)
• Work closely with Finance to ensure the administration of processing estimates, requisitions, purchase orders (POs), routing invoices (end-to-end responsibility), CapEx, and check requests
• Provide general administrative support for the THV Marketing department through daily interfacing with internal finance partners, external clients and vendor contacts
• A high school diploma is required; an Associate's Degree is highly preferred
• A minimum of two years of Administrative Assistant experience within a global corporation is required. An office manager background preferred
• Proven ability to effectively support large teams within a fast-paced, dynamic environment
• Previous experience with processing contracts such as Statement of Work (SOWs) and Master Service Agreements (MSAs)
• Proficient in Microsoft office, specifically Excel and Word
• Interest in accounting/finance work is preferred

Institutional Securities Documentation Resume Examples & Samples

• Prepare and negotiate ISDA agreements (and any related credit support arrangements and trade confirmations) with institutional clients (including hedge funds, mutual funds, insurance companies, etc.)
• Prepare and negotiate global master repurchase agreements and any ancillary documentation for repurchase relationships
• Review and analyze legal documentation to determine capacity and authority to enter into OTC derivatives transactions and repurchase transactions
• Liaise with clients, business units, external legal counsel, risk management and other infrastructure groups within the firm (e.g. Operations, Tax, Credit, etc)
• Drafting term sheets and confirmations in respect of new product structures
• Actively participate in industry working group calls
• Actively participate in global team projects on initiatives such as IT, risk management, system development and regulatory-driven projects
• Assist in the development of policies, procedures and systems
• Excellent oral and written communication skills; be prepared to speak to clients (internal and external) at all times
• Proficiency in English is a must. Mandarin speaking and writing skills preferred but not a must
• A law degree and legal qualification is advantageous
• Solid quantitative skills and strong interest in business, economics and law
• Willingness and ability to provide quality service to the Firm's clients and to promote and enhance the Morgan Stanley franchise
• Willingness to work in dynamic trading floor environment and the ability to excel under pressure
• Proficiency and interest in technology and systems development
• Organized, pro-active, ability to multi-task and work efficiently, detail-oriented and self-sufficient

Senior Documentation Imaging Specialist Resume Examples & Samples

• Record Validation and Quality Control: Identifies when it is appropriate to split and merge documents. Correctly inserts or appends pages/documents when and where appropriate. Releases batch and checks application for any images that may have failed and appropriately assign to correct account number and medical record number. Reviews assigned work queues daily and ensures timely processing of all assignments in the queues. 30%
• Communication: Routinely seeks to understand the needs of individuals and responds accordingly. Maintains confidentiality of all patient information. Consistently ensures all conversations with customers and peers are appropriate, respectful, and professional. 5%
• Document Imaging Specialist must display teamwork and commitment while performing daily coding duties
• Able to operate computer keyboard, mouse and other peripherals as appropriate to accomplish document imaging duties
• Preferred: Two (2) years’ experience in health information management or similar environment

Clin Documentation Spec PRN Resume Examples & Samples

• Communicates with physicians, case managers, coders, and other healthcare team members to facilitate comprehensive medical record documentation to reflect clinical treatment, decisions, and diagnoses for inpatients
• Utilizes the hospital’s designated clinical documentation system to identify opportunities for physician and hospital outcomes
• Provides or coordinates education to all internal customers related to compliance, coding, and clinical documentation issues and acts as a consultant to coders when additional information or documentation is needed to assign the correct DRG
• Responsible for the day-to-day evaluation of documentation by the medical staff and healthcare team in accordance with the hospital’s designated clinical documentation system
• Bachelor's Degree required

Documentation Control Specialist Resume Examples & Samples

• Preparation and compilation of project data books, and presentation to customer representative
• Issuance of all project notifications to internal and external entities
• Issuance of documentation used to convey internal and external customer requirements
• Technical support and research as assigned/necessary
• Effective interpersonal and communications skills
• Good leadership and time management skills are a must
• Must be able to handle confidential information
• Must be self motivated and have the ability to solve problems on a regular basis
• Must be able to interface directly with customers and present positive company image
• Other assignments as given
• Overtime may be required
• Three years of experience minimum in working with quality systems & procedures, manufacturing or technical operations
• At least three years of broad technical experience, of which at least three years should be in quality administration, or production control, or document control
• Knowledge of computer software (Windows, Word, Excel, etc.)
• Must have a general understanding of all NDE processes used in the manufacturing process

Documentation Lead Resume Examples & Samples

• Prepare, review, revise and maintain technical documents (including software and system engineering, system operation, testing and user documentation)
• Coordinate writing efforts with members of the technical writing team, as well as developers and other team members
• Bachelor's degree in a related technical discipline
• Minimum 4 years’ experience working with Software development, Systems Engineering, Software Integration, or similar areas
• Experience with Microsoft Office Tool Suite
• Experience with documentation tools such as Jira, Confluence, Acrobat, Visio etc
• Graduate level degree in related technical discipline
• OPIR or mission management experience knowledge strongly preferred
• Basic understanding of satellite orbitology and mission management
• Advises and responds to queries on effecting changes to documents by interfacing with document owners and originators of changes, providing prior and current revisions of documents, and running queries and reports
• If asked will coordinate changes to Quality System procedures by reviewing changes for applicability for approval by the Change Control Board, scheduling CCB meetings if appropriate and functioning as liaison between originator and CCB

Hrss Documentation Lead, VP Resume Examples & Samples

• Create, deploy, implement & maintain standard operating procedures, technical aspects, audit documentation guidelines, job aids and processes for the HRSS SharePoint sites
• Develop, Design, and continuously review content for all of the HRSS SharePoint sites, including all process updates within documentation guidelines, to ensure consistency with organizational objectives
• Lead as the point of contact and in a governance capacity to maintain all content, on the HR Gateway, specific to the HR Shared Services organization
• Reviews, approves, uploads and maintains content for DIY (Do it Yourself) web-sites, based on direction given by Subject Matter Experts
• Periodically meets with Subject Matter Experts for HRSS site content review and update implementation
• Creates, tests and updates all Workday system job aids, as needed
• Participates in Workday operational meetings to understand any changes to systems that may impact documentation and update process, documentation and job aids accordingly
• Participates in the semi-annual Workday upgrade process to test all changes associated with the release upgrade and adjust system documentation as needed
• Troubleshoots any systems or technical problems that occur with the HR Gateway and DIY (Do it Youself) site functionality, solving them quickly to ensure user activity is not disrupted
• Develops and produces reports that measure the quality and effectiveness of the site
• Assists with communication and training as required, may escalate issues as needed
• Deep experience within a global organization, preferably with a Financial Services Institution
• 7+ years process improvement, written communication and training experience
• Digital Portal management
• Bridge and HR Gateway publication skills
• Ability to succinctly document information
• Ability to decipher complex system information and translate it into user-friend communication
• Workday business process and release management
• Process mapping
• Creative thinking
• Collaborate and build partnerships
• Balance risk with opportunity (decision making)
• Lead change and seek continuous improvement
• Demonstrate global perspective
• Think strategically
• Solution based holistic thinking
• Delivering value-added service (going the extra mile)

Documentation, Quality Auditing Manager Resume Examples & Samples

• Provides leadership and direction for the unit in accordance with the overall strategic direction of the department
• Serves as the content expert of the responsible area, providing assistance and advice
• Communicates information effectively, translating financial data into meaningful information that support business decision-making
• Applies understanding of operational and financial performance to anticipate and meet the needs of clients
• Holds unit to high standards of performance
• Assures integrity of data and analysis
• Defines and frames complex issues and develops time tables/processes for decision making
• Facilitates the ongoing learning, well-being
• Kaiser Permanente conducts compensation reviews of positions on a routine basis. At any time, Kaiser Permanente reserves the right to reevaluate and change job descriptions, or to change such positions from salaried to hourly pay status. Such changes are generally implemented only after notice is given to affected employees.g, professional satisfaction and development of staff through training, work assignments, increased responsibility/autonomy and mentoring
• Minimum seven (7) years of directly related financial experience with a variety of projects
• 6-10 years of coding experience
• Work for Commissioning and Start-up of the new build cell culture production facility as a designated user in an interdisciplinary start-up team of external and internal personnel
• Responsible for issuing paper documentation including Batch Records, logbooks and labels that will be used throughout the manufacturing facility
• Adheres to internal/external guidelines, specifications, and regulatory requirements while creating and maintaining documentation
• Ensures that SOPs relevant to paper documentation (Batch Records, Logbook and labels) are generated and maintained and available prior to the operation of the facility
• Participate in tracking the timeline of GMP review and production close out of batch record documentation in order to maintain continuous flow of right the first time batch records for QA batch release
• SAP user to print Batch Record
• Key contact with QA documentation specialist to ensure robust and stable document flow from issuance to archiving
• Positively interacts with internal associates to quickly and effectively resolve issues
• Addresses deficiencies and ensure completion of all follow-up actions, specifically those that target process fixes to maintain consistent resolutions to all batch review issues according to GMP standards and Novartis objectives
• Key contact for paper Batch Records processes including creating reports, production terminating and approving of records and issues relating to paper Batch Records Creates process for issuing, tracking, and reviewing Batch Records in preparation for handover to QA & Disposition
• Update and support metrics to track Batch Record turnaround time (TAT), doc errors, and document related deviations

Senior Documentation Administrator Resume Examples & Samples

• Coordinates information across various account teams and vendors to better allow the teams to maintain optimal efficiency on projects and deadlines
• A minimum of four years of Administrative Assistant experience within a global corporation is required. An office manager background preferred
• Strong attention to detail and organization
• Thrives in a fast-paced environment and is solution-oriented
• Must take initiative for independent inquiry/follow-up when a system/process slows down or stops
• Strong individual contributor who takes full responsibility and ownership of multi-tasking

External Documentation Trainee Resume Examples & Samples

• Manage and promote Faurecia internal communication community FAUR’us within Quality Network
• Take part in creating, modifying, preparing, and reviewing Faurecia Core Procedures
• Conducting gap analysis of standard documents. For example, the gap analysis of ISO/TS 16949 and IATF 16949, then list Faurecia documents to fulfill IATF requirement
• Classification, integration and updating the Management documents every month and Technical documents whenever there is a revision, according to the customer specific requirements that are externally available in our database that is accessible through the Intranet
• Clear mindset to identify the problem raised internally and externally regarding Customer specific requirements and ability to solve them individually
• Continuously monitoring the Key Performance Indicator (KPI) which is considered to be an important factor for the Impact analysis
• Bac +4/5 in a School of Engineering
• Very good command on the Basic quality tools and in Microsoft Office
• Very good communication skills especially in English
• Autonomous, diligent and predisposed
• Willing for a global mobility
• Provide excellent customer service and follow through with all clients requesting of the expediting of materials
• Participate on the Incident Command System (ICS) Team in support of materials purchasing, transportation and logistics
• Complete all regulatory training as identified
• Learn and apply requirements of “Purchasing Document Control” in order to follow proper procedures
• Learn and apply requirements of Purchasing and Materials Processes” in order to follow proper procedures
• Serve as the expeditor for open PO’s on behalf of Alyeska Buyers to insure arrive at their destination by the required need date
• Act as interface with vendor sales and Alaska Transportation Carriers
• Accountable for other procurement duties as assigned
• Demonstrates good communication skills, both written and oral
• Works independently and in a team environment with other departments. ‘

Documentation Assistant Resume Examples & Samples

• Analyse legal documentation, finding common and reusable parts
• Taking ownership and ensuring that the setup and maintenance of the various document templates is highly efficient for our products
• Candidate should be able to interact with Sales and trading to gather requirements concerning the language and content of some of the documents. As well as ensuring that the requirements of the downstream departments (Legal, Back office) are fulfilled

Hedis Documentation Management Specialist Resume Examples & Samples

• *This position can be located at any UnitedHealth Group location in the U.S.***
• Comply with records management programs, including retention schedule requirements
• Comply with policies and procedures for document management including standardized naming conventions
• Complete all training regarding document management procedures and work flow
• Monitor all document movement including both charts collected by UnitedHealthcare resources as well as charts from vendors and movement to appropriate abstraction team or other vendor
• Escalate any concerns related to document management to leadership
• Monitor and suppport teams conducting document IRR and indexing
• Support engagements with vendors or teams conducting document scanning services for medical charts
• Support invoice processing to pay for medical charts received
• Assesses and interprets customer needs and requirements
• Solves moderately complex problems and/or conducts moderately complex analyses
• Works with minimal guidance; seeks guidance on only the most complex tasks
• Translates concepts into practice
• Provides explanations and information to others on difficult issues
• Coaches, provides feedback, and guides others
• Acts as a resource for others with less experience
• Uphold UnitedHealthcare Cultural Values
• BS/BA Degree
• Demonstrated ability to assist with focusing activities toward a strategic direction and achieve targets
• Strong proficiency with Microsoft Office applications, including: Word, Excel and PowerPoint
• Clinical and/or Health Education experience (RN or LPN desired)

Manager, Hedis Documentation Management Resume Examples & Samples

• Ensure compliance with records management programs, including retention schedule requirements and consults on document management techniques
• Execute Document Inter-Rater Reliability program for all documents collected and submitted by resources outside of HEDIS Operations staff
• Ensure compliance with policies and procedures for document management including standardized naming conventions
• Partner with training team to ensure robust training programs are in place for all HEDIS Operations staff and stakeholders regarding document management procedures and work flow
• Ensure all documents are managed and routed supporting HEDIS data collection efforts
• Intervene and implement process changes as needed to ensure success for overall project goals related to document management
• Monitor and support engagements with technology partners to (ECG, Onbase, QDAR)
• Monitor and manage teams conducting document IRR and indexing
• Monitor and manage engagements with vendors or teams conducting document scanning services for medical charts
• Work with multiple teams to determine improvement opportunities in document flows and implement process changes for continuous improvement
• Support year round collection engagement and including document IRR and indexing
• Participate and ensure staff engagement in all User Acceptance Testing (UAT) pertaining to HEDIS Software, Onbase and HTA
• Engage with international resource programs to resource team where appropriate, including oversight of the engagements
• Identifies solutions to non-standard requests and problems
• Oversee staff engaged in all activities above
• Conduct development program for all direct reports
• Experience with document management work flows
• Minimum 1 year Healthcare/Health Plan experience related to medical records
• Excellent team development skills
• Experience with Onbase
• Basic statistical knowledge and application of continuous quality improvement concepts, such as Six Sigma or PDCA

Lead Documentation Management Resume Examples & Samples

• Lead and direct the documentation personal for all US facilities
• Setup PMO´s for team members to achieve daily operations goals as well as strategic quality goals
• Identify skilled individuals and set appropriate development plans. Support the development and training of team members
• Motivate and encourage team members
• Review the performance and achievements of department and team members
• Report to Head of QA DMS on a routine basis the goals, the achievements, the gaps and the opportunities for improvement
• Agrees with acting respectfully and fair to other persons according to Shire Business Ethics Policies
• Follow the rules of Safety, EHS, GMP and related national and international rules within department
• Built-up and maintain good relationship with sites and other functions (global as well as site based)
• Regular communication to the sites and function
• Ensures global requirements are disseminated to and implemented at all sites
• Manages documentation archival and retrieval processes
• Provides solutions for documentation needs of users
• Leads teams for problem solving and continuous improvement, actively seeks for feedback
• Generate and review key figures
• Manages the input of data into various document databases
• Facilitates audits with internal and external auditors
• Creates and revises department standard operating procedures, manuals, and divisional specifications to ensure maximum efficiency in business and system processes as needed
• Approval of documents as appropriate
• Trains staff on documentation management requirements
• Troubleshoot problems and generate solutions to document management issues
• Assist in the formulation of operation and capital goals and budgets
• Maintain expertise in the area of responsibility through ongoing training
• Understands and assures conformance to requirements and regulations. May interface with regulators during regulatory inspections
• Minimum of a High School diploma
• Ability to lead a global team in a GMP environment
• Ability to work in matrix-oriented organization
• Experience with Quality Systems preferable in a FDA and EMEA regulated manufacturing setting
• Verbal and write communications skills, as well as problem solving, collaboration and influencing skills
• Must have the ability to act as a change agent as well as effectively lead and motivate team members to achieve goals
• This position is managerial versus technically oriented, but incumbent must be conversant in the technologies which are being used by subordinates
• Good computer skills, proficient writing

Documentation Management Specialist Resume Examples & Samples

• Working knowledge of medical record format and content of patient records
• Ability to review records, read physician documentation and verify patient identification
• Good interpersonal skills and ability to communicate with practice managers and other medical group

Capital Markets Documentation Resume Examples & Samples

• Successfully negotiate ISDA provisions, respecting both the firm's internal policy as well as ISDA requirements
• Successfully negotiate bespoke Master Confirmation Agreements
• Ensure that all language discrepancies on confirmations are resolved in accordance with ISDA 2002 and 2006 definitions
• Ensure that all documentation related inquires are resolved in a timely manner
• Ensure that regulatory issues are fully complied with
• A strong understanding of ISDA terms, requirements, negotiations and drafting
• String working knowledge of ISDA terms and their application
• Strong product knowledge of exotic derivatives such as structured single stock/index swaps and reverse convertibles
• The ability to analyze and practically apply that analysis into a concrete plan of action
• The ability to conduct reviews of the overall documentation process and identify control gaps and suggest remedies
• Create, evolve and maintain a documentation plan that details your plan to create, review, revise and deliver all documentation products
• Identify key documentation needs and resources (technical writers, reviewers, graphics) in accordance with milestones and development sprint cycles
• Update all documentation per program milestones and release cycles
• Solicit and capture user and sponsor feedback on all documentation products as appropriate
• Prepare, review, revise and maintain and deliver technical documents (including software and system engineering, system operation, testing and user documentation)
• Manage online documentation repository
• Actively participate in Agile processes and meetings
• Actively support user engagement as needed to enhance usability of documentation products
• Gain technical expertise about the mission management system and keep up to date with evolving system functionality
• A BA degree and 4-8 years of prior relevant experience or Master’s Degree with 2-6 years of prior relevant experience
• Minimum 2 years’ experience providing documentation leadership and support on Agile software development project(s)
• Proficiency with Microsoft Office Tool Suite
• Proficiency with documentation tools such as Jira, Confluence, Acrobat, Visio etc
• Demonstrated ability to effectively communicate with technical resources and translate technical information into user understandable documents
• OPIR or mission management experience knowledge helpful
• Understanding of web-application software architectural patterns and best practices

Derivatives Documentation Developer Resume Examples & Samples

• Design and development of high quality software
• Providing technical leadership/guidance to developers
• Taking full ownership and responsibility of large functional deliveries
• Creation and maintenance of unit and integration tests which forms part of coded deliveries
• Work closely with the geographically distributed team members and participate and contribute in the discussions
• Communicate effectively with the business and IT at all stages of the development lifecycle
• Design and implement the low level technical components
• Degree in Computer Science or any related discipline
• 8+ years of IT development experience
• .NET Framework 3.5+ and C# 2.0+
• Programming experience with WCF
• Experience in OTC Derivatives Post trade processing with focus on Trade Confirmations
• Understanding of Document management systems like Thunderhead
• Good SQL skills including database design
• Design Patterns
• Development Team Management experience, in the capacity as a technical lead or senior developer. Team size should have been at least 3 members
• Experience in MSSQL Server 2008
• Familiarity with Agile / SCRUM software development methodologies and Continuous Integration
• Sound understanding of Object Oriented Programming concepts
• Experience in Microsoft Reporting Services
• Unit testing experience with NUnit or equivalent automated unit testing tools
• Working with build management and continuous integration servers such as TeamCity, CC.NET or equivalent
• Rich client UI development experience
• Exposure to source control preferably Perforce
• Messaging – WebSphere MQ, Solace

Documentation Assoc Resume Examples & Samples

• Entry level position for Documentation Control
• Process controlled documents in BPLM and ensure that the document change control process is correctly followed
• Interface with the training coordinators to ensure that the appropriate training requirements are met
• Evaluate document change submissions to ensure changes meet minimum requirements, correct formatting and spelling errors and finalize processing of documents
• Interface with all levels in the organization for document changes
• Conduct training sessions within the department
• Copy, distribute, and file documents and drawings
• Coordinate document archiving and storage
• Perform documentation assignments of related tasks
• Maintain accurate filing system
• Assign documents numbers
• Word processing, copy, scan and etc
• Retrieve archive quality records, per requests
• Provide reports necessary to track documentation tasks and requirements
• Data entry and database maintenance
• Prepare and issue reports from VDK and BPLM
• Write, review and approve new or revised procedures
• Participate in internal or external assessments, as required
• Communicates with other managers (cross functional) for process improvements, alignment of quality concepts
• Provide training within the department and to other department employees as areas are identified (e.g. NEO, Document Routing, Document Control, etc.)
• Bachelor degree with 0 to 2 years’ experience. Entry level position
• Associate Level Degree or Bachelor’s level degree in Arts or Science with 2 or more years’ experience in technical writing, documentation management or change control systems
• High school and 4 or more years’ experience with Shire Product Data Management/documentation systems or equivalent change control system
• Documentation Control prior experience is preferred
• Pharmaceutical industry experience preferred
• Intermediate level desktop publishing skills and document management (e.g. Word) software skills. Basic Graphics/illustrations software skills

Internship Simulator Qualification & Test Documentation Resume Examples & Samples

• Help develop and check Qualification Test Guide (QTG) tests to assess the performance of the simulated aerodynamic, ground handling, flight controls, and powerplant models against flight test or other validation data
• Ensure the developed tests produce results are within the qualification requirements
• Support acceptance and qualification of the Flight Simulation Training Device
• Assist in evaluating aircraft performance, including flight dynamics and related aircraft systems (i.e. flight controls, landing gear, engines, etc.)
• Finalizing a Bachelor’s degree in Engineering (preferably Aerospace)
• Knowledgeable in aircraft flight dynamics and/or familiarity with C++ would be an asset
• Good technical writing skills in English
• Attention to detail, thoroughness

Manager Documentation Control Resume Examples & Samples

• Manage staff; establish goals and objectives, provide coaching and personnel development
• Revise and establish departmental procedures where appropriate to improve workflow and maintain compliance with internal and external regulations
• Develop and manage the departmental budget
• Maintain department metrics such as ECO cycle time and implement improvements when necessary
• Troubleshoot problems with the SAP PLM and Documentum document management systems. Become proficient in both systems

Documentation Reviewer Resume Examples & Samples

• Review independently all regular technical documents (e.g., batch testing, stability testing and method validation) and associated raw data generated in the PDS - AD with high quality and deliver within agreed schedule. (52.5%)
• Ensure the test methods, protocols and SOPs have been followed by the chemists. (15%)
• Verify the integrity and traceability of all data generated and reported. (15%)
• Follow up with chemists to ensure that all necessary corrections are corrected in accordance with Good Manufacturing Practices standards. (8%)
• May be required to travel to different sites depending on business needs (2.5%)
• Notify department supervisor/manager regarding omissions, incomplete testing results or other irregularities. (2%)
• Other duties as required. (5%)
• Bachelor of Science (B.Sc.) or Masters of Science (M.Sc.) in chemistry or related science
• At least 2 years pharmaceutical industry experience in an analytical development functions
• Basic understanding of common analytical technologies e.g. High Performance Liquid Chromatography (HPLC), Gas Chromatography (GC), Ultraviolet (UV) spectroscopy, titration
• Good understanding of Good Manufacturing Practices, International Conference on Harmonization (ICH) and United States Food & Drug Administration (FDA) requirements
• Demonstrated computer proficiency with Microsoft Office programs
• Ability to meet deadlines and prioritize
• Proficiency with the English language
• Demonstrated commitment to our fundamental principles of Integrity, Respect & Excellence

Senior Manager, Global CMC Documentation Resume Examples & Samples

• Lead the development of technical documents with manufacturing sites and contractors to ensure the on-time compilation of high quality CTD Module 3 and QOS documents that are ready for submission
• Discuss and align with CMC Infrastructure team on strategy for maintenance activities for products under his or her responsibility
• Evaluate change requests with a goal of defining technical requirments according to guidelines, and evaluate and provide input on technical data to support the change
• Create or update the technical registration dossiers (CTD Module 3 and QOS or equivalent) of pharmaceutical products
• Maintain knowledge of current industry requirements and standards for CTD Module 3 and QOS or equivalent
• Work cross functionally to coordinate the preparation of draft responses to technical-regulatory questions from health authorities including writing of expert statements and scientific justifications
• Bachelor's degree or international equivalent with 8 or more years of proven experience
• Master's degree or international equivalent with 4 or more years of proven experience
• PharmD with 2 years post-doctoral feloowship
• Ph.D. with postdoctoral work of 2 or more years of proven experience
• Demonstrated ability/experience developing, rolling out and running effective business processes
• Demonstrated ability/experience managing and optimizing IT based scientific systems
• Significant experience in global CMC/Module 2 and 3 creation

Manager, Documentation Control Resume Examples & Samples

• Provide direction, guidance, and alignment on Document Control practices globally across Haemonetics
• Responsible for corporate record retention SOP and off-site storage. Maintains/coordinates off-site storage contract
• Responsible for planning and managing resources to support approved documentation projects
• Maintain documentation systems to manage the quality, accuracy, and accessibility of controlled documentation. Ensure department processes are in compliance with applicable requirements relative to documentation release processes and documentation retention
• Communicate at global, cross-function, and senior management levels and is recognized as the subject matter expert in document control
• Sets goals for the Document Control department employees in accordance with Corporate and Department goals and strategy and evaluates performance of employees
• Ensure department processes are in compliance with industry standards and applicable requirements relative to drawing/documentation generation, release , and records retention procedures
• Manage and reports on key performance metrics, providing inputs to Management Review, and for process improvement and driving appropriate actions
• Develop and deliver training and/or site guidance on document and records management roles, and processes

Supv Documentation Control Resume Examples & Samples

• Provide leadership and management to the Documentation Control staff. Select, motivate, develop and retain a high-performing team
• Manage the loading, formatting, verification and distribution of customer/internal data packages
• Manage resolution of discrepancies identified between customer and internal documentation
• Manage DHR and DMR files (medical sites)
• Lead the development of activity reports identifying the cost of Documentation Control
• Manage ECN implementation
• Manage the control and direction of the documentation control staff in storing, retrieving, updating, and reproducing engineering / manufacturing documents
• Lead conflict identification and resolution of non-technical issues
• Lead the identification and documentation of more efficient process for control of documentation
• Manage system integrity reports and resolve discrepancies
• Generate, maintain and improve department metrics (ECO and BOM load cycle time)
• Manage the data flow from the customer to internal resources
• Lead the connectivity and training of customer and Plexus electronic data management tools
• Lead analysis, problem resolution and completion of all documentation necessary to the successful completion of the production assembly process
• Technical University Graduation is desirable
• Experience on a similar position in an electronic manufacturing or automotive environment
• Very good English
• Maintenance of an internal standardized filing structure for study-related documents
• Working directly with the assigned PM and Project Coordinator (PC) to review and finalize the Trial Master File (TMF ) Plan and Index for individual projects
• Creating and/or maintaining any general document/file-related tracking forms and/or spreadsheets, as applicable
• Maintaining the TMF by working with applicable project team members to retrieve, file, and upload documents in accordance with applicable SOPs, policies, system, and client requirements
• Interacting directly with project teams in securing documents for the TMF, as appropriate
• Interacting directly with project teams to follow up regarding missing documents, as appropriate
• Working with the PM/PC, involved project teams, and applicable business partners for reconciliation of the TMF as part of the quality control process
• Generating and delivering requested CD copies for clients and archive projects
• Performing archiving duties for all paper and/or electronic media, as needed
• Maintaining departmental files including, but not limited to, training files and project files
• Performing other departmental administrative tasks, as assigned

Documentation Lead-solutions Resume Examples & Samples

• Coordinate with authors and the Solutions team to deliver high quality help and documentation in multiple formats
• Determine solution deliverables and schedules for product documentation and multiple websites
• Work with development teams and content providers to establish and meet deadlines and prepare source documents for translation
• Import localized content into a content management system (CMS); export and package content for handoff to vendors
• Oversee the development of publishers and use those publishers to generate installed content and web content
• Test final formatted documents to ensure quality standards have been met; develop QA reporting and tracking
• Work with web development and operations teams, software development and solutions teams, project managers, vendors, and international distributors
• Stay up to date with new technologies and trends in the web design space
• Communicate all present and foreseeable project issues to program manager
• Follow rigid internal certification processes, standards, and policies
• Experience with ArcGIS software or other geospatial technology
• Knowledge of GIS and/or computer science field
• Defect management, defect reporting, and defect metrics experience
• QA experience (both functional testing and linguistic verification)

Documentation Control Lead Resume Examples & Samples

• Implement document control processes for APAC and ensure global consistency/alignment. Act as a point of contact and managing priorities
• Ensure that site document control procedures comply with local/country specific regulations as well as internal policies and procedures. While the expectation is to use the global procedures, local regulations may require the development of site procedures. Additionally, any translations of documents must be controlled
• Be responsible for maintaining the APAC change control process in Arena, including the review of change control documents and deliverables
• Review and assist in resolution of documentation issues (e.g., change control, document archiving, procedures, etc.) and translations
• Review all electronic documents submitted to change control for correct formatting, spelling, and clarity of text before routing for approval
• Maintain applicable forms and templates
• Track, follow-up regarding, and implement change control records
• Co-administration of Arena PLM documentation system
• Create and maintain all hard and soft copy project files for active and archival documentation
• Function as a contact person for international documentation issues and work collaboratively with Document Services based in US Headquarters
• Develop and maintain site Quality System policies and procedures to comply with corporate and/or local QMS requirements. Coordinate with site personnel to ensure the success of site audits. Drive closure to audit findings including investigation, implementation, and effectiveness checks
• Work collaboratively with site process owners to define improvements
• Develop and maintain site CAPA activities including: investigation, root cause analysis, propose implementation plans, and effectiveness verification
• High ability to communicate and interact with customers of various education levels with diverse cultural backgrounds
• Demonstrated ability to manage time effectively, prioritizes multiple requests, and meets deadlines
• Proficient in the English language
• 4-6 yrs. experience in Quality Documentation/Engineering role at a medical device company
• Familiarity with ISO and FDA standards. Experience in Quality Assurance role is preferable
• Excellent advanced Computer skills in Microsoft Word and good skills in Excel, PowerPoint required
• Must follow strict guidelines per specifications, SOPs and MDMs
• Must be an expert at Good Documentation Practices
• Must plan own workload releasing and reviewing of system documents by priority
• Perform final review of test results for completeness and assurance that product is within limits per specifications
• Perform final review of production documents
• Read Bills of Materials and Temporary Substitutions to assure correct parts have been used
• Perform final review of sterilization charts, records, and graphs to assure product has been sterilized by the correct specifications and parameters
• Must ensure all support documents and correct signatures are present before releasing systems
• Must maintain files such that documents are readily available for area of responsibility
• Must ensure that documents removed from the area are corrected and returned in a timely manner
• Accumulate all required documentation for a batch and perform cross checks on documents with a specific batch
• Release batches in a timely manner
• Resolve issues with supervisor to assure acceptability of product
• Interact with peers, production and Quality Management at all levels
• Must have knowledge of both plant and department Environmental Health and Safety regulations and comply with said regulations accordingly
• Must perform all other duties and responsibilities as determined by supervision/management
• Ability to organize workload and prioritize tasks
• Ability to communicate with all levels within the organization
• Ability to make decisions GDP
• Must be able to work with speed
• Proficient in computer skills. Ability to lift up to 10 pounds
• Ability to lift above the shoulder up to 10 pounds
• Ability to bend/stoop/kneel
• Ability to climb ladders
• Ability to reach above the shoulder

Documentation & Titling Specialist Resume Examples & Samples

• Verifies and validates accuracy of customer information in Salesforce vs. approval and CIP required validation sources
• Ensures the timely and accurate production of necessary finance documents appropriate by deal and program type
• Confirms safe delivery of completed documentation to customers via Fax, Fed Ex., or electronic delivery
• Responsible for responding in a prompt, professional manner to customer, sales, vendor, and funding inquiries regarding documentation and lease terms
• Assists in processing incoming documents via the Salesforce database, to include electronically signed contracts, and transitions the deal to the funding department
• Correct inaccuracies/errors from original contracts, and coordinate the re-issue of updated documents
• Customer follow up calls to complete verbal confirmation of receipt of equipment
• Vendor, Customer, and DMV follow up calls to resolve final title transfers
• Filing of secured titles and maintaining spreadsheet to track when they are filed

Quality Documentation Expert Resume Examples & Samples

• At least 5 years of practical experience in Pharmaceutical or Biopharmaceutical Industry, preferably in Manufacturing, Quality (QA/QC), or Development
• Experience with Quality Systems management. Specific experience with document management would be an advantage
• Expertise in biological/vaccine manufacturing processes, deviation writing and investigations, resolution of issues or identification of mitigation strategies, generation of new ideas to resolve issues
• Writing of SOPs, documentation within Quality systems,
• Good report writing skills with a good command of English
• Ability to lead in a matrix organization and to influence a sizable network of scientists and management
• Ability to simplify and abstract complex relationships
• Strong communication skills with the capability to influence and manage people including communication to senior management
• Energetic and passionate for driving change and improvements. Innovative thinking to drive changes and respond to organizational and/or operational challenges
• Master’s Degree in a scientific discipline is preferred
• Track record in working in international project teams in international setups with de-centralized structure and on remote locations
• Ability to speak French, German or Italian a plus
• Microsoft packages – Word & Excel (produce matrix; run records)
• Microsoft Access understanding
• Good PC Skills – use of editing and scanning software would be a benefit
• Good Admin Skills
• Knowledge of Lotus Notes Databases is advantageous
• Ability to react quickly to changes
• Manufacturing environment
• Producing protocols, set documents
• Scanning and cleaning certificates
• Photocopying
• Compiling project folders and checking complete documents

Mgr, Quality, Documentation Center Resume Examples & Samples

• Manages the activities of the Round Lake Drug Delivery Documentation Center, including the product and systems release processes, with responsibility for results in terms of product quality, procedural compliance, and safety
• Understands and assures conformance to regulations and Baxter policies and procedures with respect to document control. Conducts gap analyses, implements Quality Systems requirements, and manages compliance in areas of responsibility
• Manages documentation and data requests from Pharma clients, division, and product development and support functions. Maintains appropriate quality metrics for trend analysis and reporting to clients, and local and divisional management
• Drives efforts to identify and implement process efficiencies in order to achieve established release goals. Seeks new ways to improve and streamline current business and system processes. Identifies, manages, and, where appropriate, leads multiple process/product improvement projects with the objective of achieving quality, efficiency, and cost improvements
• Identifies and effectively communicates requirements for electronic documentation systems. Helps drive the development and implementation of paperless documentation initiatives
• Interfaces with a during regulatory audits, Pharma client audits, corporate audits, internal audits
• Seeks new ways to improve and streamline current business and system processes. Is an active leader in the execution and deployment of EMS (Enterprise Management System). Identifies, manages, and where appropriate, leads multiple process/product improvement projects with the objective of achieving quality, efficiency and cost improvements
• Develops budget for the Documentation Center; manages overhead and spending and ensures adherence to budget
• Manages the coaching, training, and development of direct reports
• Bachelor’s degree required, preferably in engineering or science. 5+ years experience in Quality, Manufacturing, Documentation & Data Management or related field which should include 1-3 years of supervisory experience
• Ability to communicate efficiently verbally and in writing with all levels of the organization and with external clients. Good interpersonal/influencing/negotiation/leadership skills
• Must have the ability to act as a change agent as well as effectively lead and motivate team members to achieve team goals. Good project management skills
• Thorough knowledge of applicable regulations and standards. Strong analytical/problem solving skills
• Ability to manage/supervise a team of employees. Ability to contribute to and lead project teams
• Must be able to lift 30 pounds
• Must not be allergic to Penicillin or Cephalosporin drugs

Cork Bio-documentation Team Lead Resume Examples & Samples

• This role will support and direct the documentation strategy for all disciplines to ensure business, engineering quality and compliance goals are met for the project
• Business owner for documentation to be used for the project
• Degree in a science or engineering related discipline or equivalent
• Minimum of two years’ experience in the pharmaceutical industryQuality Systems

Documentation Integrity Specialist Resume Examples & Samples

• Assists in maintaining the integrity of deficiency tracking in the Chart Deficiency Tracking module of Epic by analysis and re-analysis of deficiencies in the EHR to assure required completion based on regulatory requirements, CCHS documentation guidelines and facility approved Medical Staff Rules and Regulations
• Validates physician chart completion requirements data
• Ensures the integrity of the documentation in the EHR, inclusive of dictated/transcribed reports, and ensures compliance with The Joint Commission and other regulatory guidelines
• Provides technical assistance and education to authors for edits, addendums, authentication, dictation and direct key entry
• Demonstrates excellent interpersonal skills, written and verbal communication
• Collects compliance and outcomes data and reports to management
• Participates in quality audits of EHR to ensure documentation integrity
• Prepares statistical reports for Medical Record and Administrative Committees as needed
• Makes recommendations as appropriate in regard to impact on patient care, patient safety and physician/patient satisfaction
• Performs all aspects of data entry including generation and distribution of reports
• Participates in chart reviews for governmental agencies, e.g., RAC, Permedion, etc
• Assists with the MyChart process
• A minimum of one year of computer systems or two years medical transcription experience
• Experience with similar applications in healthcare preferred
• Detail oriented. Excellent analytical and problem solving skills
• Ability to prioritize work to meet customers' needs
• Ability to manage workflows and competing priorities
• Ability to interact with all end users and management
• Ability to read and interpret clinical information and resolve issues with providers
• Ability to learn new software and latest technologies
• Working knowledge of operation and system workflows and MS Office proficiency
• Outstanding written and verbal communication skills with proven track record in previous positions. Presentation skills preferred

Product Documentation Resume Examples & Samples

• Analyse the engineering requirements and identify the impacts for product documentation
• Participait to the project/maintenance team support BOM creation for prototypes
• Support project BPS changes
• Define documentation strategy
• Commit for DCN (Design Change Notice) Release date and object number structure
• Prepare inputs for team in charge of updating documentation systems
• Lead the documentation team to structure the project (hardware and software) into Volvo Powertrain tools (KOLA, TIKA/NPL, PROTUS, PDM Link, etc)
• Ensure follow-up / reporting to the project
• Create and/or Approve project K-DCN’s
• Provide resource knowledge as required for PE DCN release process
• Insure technical support to the Documentation team, to the engineering Dept (designers and Project Managers) and all industrial partners, regarding all issues linked to Product Development delivery
• Project management or product development experience
• Technical Degree
• Engineering degree preferred
• Ability for team work
• Volvo IT systems
• General mechanical knowledge
• Product development processes knowledge
• Negociation
• Volvo systems
• Project Cost estimation and follow-up
• Deadline respect
• Volvo business knowledge
• Ability to synthesis
• Efficient communication
• Quality oriented
• · Create new product documentation; research and author User Guide materials
• · Maintain existing reference material by updating on-line material with new development items
• · Enhance search capabilities by creating new keys and links
• · Solicit new product documentation ideas from Product Group Management and Subject Matter Experts
• · Develop contextual help for new user interfaces of several products
• · Develop new techniques to record training material and product info in different media – video, recordings, etc
• Maintain the Quality Document Center (Standard Operating Procedures [SOPs] and applicable forms, Protocols, Reports and other Quality Documents)
• Initiate and implement all new and/or revised SOPs and forms assuring compliance for implementation at the centers (includes word processing, file system maintenance)
• Documentation initiation and closure including review and verification of accuracy prior to implementation
• Review critical system and system maintenance protocols, reports and documentation (hardware, software, hood and room certifications, critical work requests, validations, design criteria’s critical system drawings)
• Provide documentation support to all centers including maintaining exception files, tracking documentation, compliance files, etc
• Bachelor Degree in science or related field is desired
• Minimum of 3 years Quality Operations experience
• Experience in a regulated facility is preferred (FDA, DEA, etc.)
• Organize and maintain document library so that files can be found by those searching for them easily and in a timely manner
• Maintain, organize, box, label, catalog, and scan archive files
• Review of completed job packets to ensure no deficiencies with job packets
• Organize and maintain all completed DHR's
• Maintain offsite facility spreadsheets and archive documents for easy retrieval
• Responsible for projects as assigned by supervisor
• Support other Document Control functions as needed

Tower Documentation Resume Examples & Samples

• Reviewing and accepting customer quality documentation, production documentation, production certificates, Material Test Reports, NDE reports, dimensional inspection reports, and project site checklists
• Documenting errors when required utilizing the Siemens Wind Power nonconformance reporting database
• Daily contact with site inspectors, project managers, project engineers, engineering, supply chain, service, QM Manager, and vendors
• Trending and collecting site data for QM KPI’s
• Working within Wind workspace, SAP and our shared server
• Strong team orientation skills
• Quality mind-set and experience
• Ability to spend 8 hours reviewing documentation, both hard copy and electronic
• Ability to identify inconsistencies and address problems
• Data entry experience (required)
• Experience with MS office suite of products, especially Word and Excel
• Experience with Adobe Acrobat
• Experience with Access is beneficial

Documentation & Collateral Manager Resume Examples & Samples

• Bachelors Degree in Business Administration
• 1-2 years of experience in Banking operations preferably in the client Documentation & account opening and pre-requirements process
• Prior knowledge of Collateral and Flood requirements process is highly desirable
• Prior experience dealing with Institutional Clients is a definite plus
• Fully Bilingual in English & Spanish (Written/oral)
• Must have prior supervisory experience

Student Assistant Handling Documentation Assignments Resume Examples & Samples

• Provide daily assistance to the document controllers in their work
• Be responsible for archiving documentation
• Provide daily assistance in connection with assignments within the IT systems
• Prepare PowerPoint presentations and the content for our info board
• Handle other ad hoc work in connection with our support functions
• Are a second- or third-year student on a bachelor education within business administration and IT or math, computer science, global business informatics, information management or similar
• Are proficient in SharePoint, SQL, Excel, PowerPoint, and generally have a flair for IT-systems and have knowledge of project management
• Are responsible, structured, thorough, able to maintain an overview, and able to keep your deadlines in an ever changing environment
• Are good at coordinating and following up
• Are able to speak and write English fluently

Mfg Documentation Specialists Resume Examples & Samples

• Creates and maintains the files and formats utilized for manufacturing work instructions
• Tracks the status of manufacturing work instructions on the shop floor
• Works directly with equipment operators to obtain pictures of equipment settings and product setup
• Adds pictures and relevant data to manufacturing work instructions
• Maintains work instructions, and creates additional instructions for alternate equipment
• Updates work instructions to ensure products are manufactured in accordance with design elements
• Uses various tools during documentation process including cameras, computers, micrometers, protractors, OD tapes, etc
• Photographs product specific tooling and includes them on work instructions for use by equipment operators
• Evaluates effectiveness of work instructions by communicating with operators and adjusting documentation for effectiveness
• Recommends changes to equipment or products based on setup data or work instruction data
• Provides general training to all operators and other manufacturing employees to ensure use of manufacturing work instructions
• Creates and maintains “known problems” data sheets and includes them in manufacturing work instructions
• Accepts other manufacturing department assignments, generally working on lean initiative projects
• Working knowledge of MSOffice programs (Word, Project, Outlook, Excel, etc.)
• Prior experience using a MRP or ERP system is preferred
• VB scripting and / or extensive creation or use of macros is preferred
• Excellent verbal & written communication skills
• Ability to handle multiple tasks in fast paced environment
• Must be able to read and interpret documents such as drawings, work instructions, process sheets, shop orders, etc
• Must be able to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimalsBehavioral Requirements in a Technical Environment
• Work effectively as a member of a team through cooperation and group participation
• Willing to share responsibility for the success/failure of the team
• Ability to handle multiple tasks in a high growth, fast paced environment
• Establish effective work relationships with customers and co-workers by generating trust, confidence, and credibility
• Willing and capable of resolving differences with others openly and constructively
• Constructively reacts to feedback from superiors, subordinates, customers and peers
• Perseveres to overcome obstacles and is willing to put extra effort to meet the demands of the organization
• Comply with and participate in the company quality and safety procedures
• Prepare Parts, Service, Data and Operating manuals for distribution internally and to customers. Collect and prepare certification data for publishing and distribution
• Maintain database of customer contacts for receipt of information. Prepare, maintain and distribute Product Bulletins
• Print training manuals as required
• Maintain and update product specifications and operating and maintenance instructions for manuals. Maintain serial number files on products that include inspection, assembly and test information. Maintain certifications of serialized parts (load path items)
• Maintain a log of Quality Manual recipients
• Other Duties may be assigned

Documentation Tools Developer Resume Examples & Samples

• 4+ years experience implementing/maintaining XML-based documentation toolchain
• DocBook/DITA/MathML/Oxygen/DeltaXML/FOP/XEP etc
• Doc/data single-sourcing
• Doctools test environments and release cycles
• 4+ years programming/tools experience with many of the following
• XSLT/XPath 2.0
• Bash/sh, Perl, Python, Ruby
• Mac OS, Linux, UNIX
• Version control systems (Perforce, Git)
• Content management systems
• Expert attention to detail with strong organizational skills

Client Documentation Resume Examples & Samples

• Verify/Analyze account opening documentation and guarantees received (text integrity respected, signature by the signing authorities)
• Register and update account opening documentation and guarantees into the Bank systems (Atlas 2, Creditnet, SignPlus)
• Manage the filing and archiving of documents
• Monitor and control account opening documentation and guarantees
• Perform other related tasks as requested by the immediate supervisor
• Exercise good judgement
• Demonstrate initiative and ability to adapt
• Ability to work well under pressure and prioritize
• Ability to communicate effectively in English, both orally and in writing
• Ability to work autonomously and as a member of a team

Documentation Resume Examples & Samples

• Communication with carriers/agents/clients to make sure all documents issued correct
• Carry out the instruction/working procedures defined by management in order to achieve the highest level of customer service
• Respect the company rules in terms of: work in accurate manner/keep the deadline/good telephone manners as well as other regulations described by company handbook
• Be responsible for chasing the outstanding with clients or agents and report to customer service staff in case failed
• Good command in Mandarin and English. Good computer skill
• Good communication and team work spirit, be positive, responsible

FoF Custody Documentation Lead Resume Examples & Samples

• Ability to deal with various team and process related issues escalated as well as basic strategic challenges that arise in the mid – term perspective
• Very good Excel, Adobe Write and Word knowledge
• Strong orientation to detail
• Ability to operate effectively in a high volume environment
• Ability to cooperate efficiently with a tem
• Very good communication and leadership skills
• Process and team coordination skills
• Understanding of Hedge Fund and interest in finance would be an asset

Clin Documentation Reviewer Resume Examples & Samples

• Works collaboratively with medical, nursing and ancillary staff and case managers to improve the quality of medical record documentation to assure appropriate DRG classification to accurately reflect severity of illness and risk of mortality
• Performs initial reviews utilizing screening guidelines and appropriately schedules follow up reviews based on judgment of clinical findings, completeness of documentation and departmental review standards
• Performs concurrent reviews of selected inpatient admissions to include assignment of working DRG, identify complications and co-morbid conditions, specific co-existing conditions, and as necessary follows up with physician, physician’s assistant, or nurse practitioner responsible for care of patient for clarification of clinical significance and appropriate documentation
• Assigns the working DRG based on coding guidelines/regulations issued by AHA (Coding Clinic), CMS, and AHIMA
• Maintains professional competency by keeping abreast of new coding issues and guidelines. Attends classes and meetings as assigned. Reviews professional coding literature regularly
• Interprets clinical information in medical record, evaluates medications, vital signs, surgical outcomes etc. to identify potential diagnoses
• Identifies opportunities for education to improve medical record documentation for severity of illness
• Contributes to and participates in educational efforts and activities
• Participates in seminars, in-service/educational efforts and activities sponsored by professional associations at the local, state, and national levels. Fulfills continuing education requirements to maintain credential/license status
• Communicates verbally, via email or in writing with physician, physician’s assistant, or nurse practitioner to obtain/clarify more specific principle diagnoses or co-morbidities and complications. Requests clarification of existing documentation that most accurately reflects patient severity
• Communicates cooperatively on a daily basis with coding specialists and case managers regarding mutual cases
• Meets with lead physician advisor as needed
• Communicates effectively with medical staff and Data Quality Specialists and Coding Manager (as necessary) to acquire, interpret, and transmit accurate diagnostic and procedure information for billing
• RN with current Massachusetts license, BSN preferred
• Minimum of 6 years acute Medical/Surgical nursing experience preferred
• Experience at an Academic Medical Center, preferred
• Basic computer and data entry skills
• CDI experience strongly preferred
• CCDS certification preferred

Combat Documentation / Production Specialist Resume Examples & Samples

• Motion picture equipment operation
• Audio recording and using sound equipment
• Scripting and special effects techniques
• Interest in creative/artistic work
• Preference for working as part of a team
• Experience in school plays or making home movies
• Interest in photography, graphics, art, speech and drama
• AAI CORPORATION
• EATON CORPORATION
• L-3 Communications Linguist Operations & Technical Support
• Comcast Cable Communications, Inc
• CISCO SYSTEMS
• CoxCom, Inc

Documentation Controls Specialist Resume Examples & Samples

• Perform clerical typing duties to generate documents as necessary
• Perform duties as defined in division document control policies and procedures
• Demonstrate a motivation to provide fast, accurate and complete customer service at all times to all employees and management
• Ability to maintain confidentiality and handle sensitive material
• Ability to apply organizational skills when given a project; ability to handle multiple tasks simultaneously to meet deadlines
• Use resources effectively to generate solutions; take initiative when resolving problems

Anchorage Documentation Agent Resume Examples & Samples

• Develop knowledge of SMS reservation system, by entering room and tour reservations
• Prep, Scan and File manifests and individual wholesale bookings
• Complete other tasks as assigned by Wholesale Inventory Manager
• Employee is responsible for general knowledge of corporate environmental policies and procedures and how they relate to their job functions
• Corporate policies and procedures are posted on bulletin boards or can be accessed at dpr.web
• Employee is responsible for knowing the environmental aspects and associated impacts of their job position
• Job specific Environmental Aspects and Impacts will be communicated by Dept. Managers during EMS training. Environmental objectives and targets will be communicated by dept. managers for each dept. during EMS training
• Employee will have no less than 1 performance review per season to include an evaluation of performance standards as they relate to work instructions addressing their department's environmental aspects
• Employee will be aware of environmental objectives and targets within their department and how the objectives and targets affect their job performance
• Must have attention to detail. Must also be able to multi-task when required
• Strong ability to effectively execute MS Office, MS Word, MS Excel programs. Ability to utilize in-house computer system, ROVER program
• Previous experience and/or desire to work in tourism industry preferable

Manager of Collections Documentation Review Resume Examples & Samples

• Manage staff that review and correct electronic and manual versions of collections documentation, document discrepancies identified for problem investigation and perform follow up activities related to managing suspect product
• Manage, direct and control day-to-day operations, including hiring, training, evaluation, and discipline to ensure a well-qualified team and enhance operational success. . Provide direction to supervisors
• Assume responsibility for compliance with all applicable ARCBS directives within the area of control
• Develop relationships by networking with internal customers in Collections and manufacturing to ensure effective operations, communicate with customers proactively to establish accurate expectations
• Develop, maintain and monitor statistical measures to assess process control of the assigned unit
• Provide input to the budget process; monitor and approve expenses in accordance with the established budget
• Participate in projects and coordinate resources to ensure successful completion
• Identify GMP requirements and plans methods to insert them into work flow. Participate in root cause analysis and provide recommendations for improvement regularly to the Director Collections Documentation Review
• Ensure implementation of BHQ issued documents. Share key job responsibilities and performance standards for all reporting staff. Monitor and evaluate the performance of assigned staff. Serve as a professional resource when appropriate. Ensure compliance with ARCBS directives, state and federal regulations, AABB, regional policies and procedures, and other applicable standards
• May assist in writing, organizing and maintaining technical sections of departmental procedure manual
• Perform other related duties as assigned. The above statements are intended to describe the general nature and level of work being performed

System Director for Quality Documentation & Branding Resume Examples & Samples

• Experience with Crimson or other enterprise quality tools
• Understands benchmarking against national performance
• Innovative change leader and the ability to overcome resistance

Documentation Excellence Resume Examples & Samples

• Required – 3 years' related experience in healthcare or completion of Residency/Fellowship program
• Must have computer skills and dexterity required for data entry and retrieval of required job information
• Effective verbal and written communication skills and the ability to present information clearly and professionally to varying levels of individuals throughout required job processes
• Must be proficient with Windows-style applications, keyboard, and various software packages specific to role

Wire Transfer Documentation & Administrative Specialist Resume Examples & Samples

• Manage and maintain client security profile and repetitive wire transfer template databases on all wire transfer systems
• Review and create appropriate documentation for client security profiles and repetitive wire transfer templates
• Perform various security related functions such as PIN issuance used to validate the authenticity of a client for processing outgoing wire transfers
• Analyze client wire transfer authorization forms to determine that they are set up effectively in order to process wire transfers efficiently based on the company’s framework and the Bank’s policy requirements such as initiation and callback confirmations
• Review the purpose for the repetitive wire transfer setup and consider if reasonable so to effectively eliminate potential fraud situations and determine if repetitive wire violates any established OFAC regulations
• Interact with departments throughout the bank by providing support for screening the setup and maintenance of client security profiles for fraud and suspicious activity
• Maintain and organize all client security files
• Coordinate and resolve all issues with appropriate colleagues and clients ein regards to client security profiles
• Provide support to and train clients with processing wire transfers on the bank’s cash management internet product
• Manage the timely receipt of original wire transfer requests for walk in clients to comply with record retention requirements
• Recommend efficiencies, enhancements and/or changes to policies and procedures related to client security profiles
• Update related forms and documents
• Assist the Technical Specialist with preparing training documentation as required for wire system upgrades or installation of new modules
• Comprehend Federal Regulations that govern wire transfer transactions to minimize/eliminate any potential loss to the bank
• Participate in all required training sessions for compliance

Senior Manager, Policy Documentation Resume Examples & Samples

• Ensure policies and operational manuals documentation is in compliance with the Global Collections Policy of the bank. Assist in ensuring completion of on-going policy self-assessments. Ensures documentation meets minimum Bank and OSFI standards
• Create comprehensive documentation that clearly provides third party reviewers (i.e. Audit, and OSFI) the ability to understand and replicate functionality. Ensure transparency by including detailed descriptions of assumptions/limitations
• Research best practices and propose improvements designed to enhance existing policies efficiency in maintaining robust documentation
• Work closely with country policy owners to ensure the bank policy is clear, accurate and current
• Participate in cross-functional teams to improve adherence to the policy

Citi AML Global Head of Plan Documentation Resume Examples & Samples

• Interact daily with Global Article Owners, Project Owners, Project Stakeholders and Citi AML PMO to develop a deep understanding of the underlying deliverables across the Consent Order books-of-work
• Manage day-to-day capacity planning and allocation of external resources supporting the production of high-quality artifacts
• Manage the SOW and other budgetary considerations associated with appropriately evidencing the work of the Consent Order project teams
• Provide ongoing training and development to Citi AML and business employees with regard to production of quality documentation and effective communication with testers, auditors and reviewers
• Where necessary, interact with Compliance Testing, Internal Audit and Regulators to help better understand expectations for various plans, projects, milestones and sub-milestones and / or assist in presenting the owner’s perspective
• Develop clear standards for documentation, retention and training for all staff responsible for documentation and issues management across Citi AML, the business and AML Technology
• BA/BS or equivalent required. Advanced degree and/or professional certification preferred
• At least 10+ years’ demonstrated performance in a highly regulated environment
• 5+ years of experience in an Audit or Compliance Testing function required. Experience in Citi Internal Audit would be a plus
• 8+ plus years of people management experience
• Effective communication and presentation skills with the ability to articulate complex problems and solutions through crisp and clear messaging. Ability to interact with and engage senior management across all business lines and functions
• Extensive experience and interface with external regulators (e.g. the OCC)
• Strong communicator, effective leader and manager of complex, highly matrixed organizations
• Demonstrated ability to assess complex issues, structure potential solutions, and drive to resolution with senior stakeholders
• Ability to influence and build strong relationships across varied functions within and external to the organization
• Knowledge of current major global economic issues or regulations and their impact or potential impact on the business, particularly data privacy, information security and anti-money laundering requirements and regulations
• Role model for and driver of a culture of ethics, learning and accountability. Positive, can-do attitude, action and results-oriented, decisive, and willing to take control of a situation when required; trusted advisor with sound judgment even when operating under pressure or significant stress
• Registered Nurse with 2 years of CDI experience
• Registered Nurse, Nurse Practitioner, Occupational Therapist, Physical Therapist, Physician Assistant or trained Physician background
• 5 years of recent hospital experience and/or verifiable Documentation Improvement experience

Documentation Control Tools & Processes Lead Resume Examples & Samples

• Manage and automate the documentation control process
• Ensure proper documentation control tools and roll them out globally in the eHouse facilities
• Ensure that all documents and drawings created for the projects by the engineering team are submitted to the customer for approval on time and are duly recorded
• Manage project submittals
• Set up and implement the Documentation Control System in all eHouse facilities around the world
• Oversee for the control tools and manage the entire documentation control process

Manager, Client Documentation Group Resume Examples & Samples

• Perform the maintenance related book of record update functions for all Wealth accounts as well as support the documentation functions in support of our FATCA and QI requirements
• Responsible to review all documentation to ensure the updates are appropriately authorized and approved
• Administer Wealth's Return Mail processes
• Oversee the CDM Quality Assurance program and controls
• In-Depth working knowledge of TDW systems
• Sound analytical skills with the ability to problem solve and ‘think outside of the box&#8217
• Knowledge of various TDW departments and their organizational structures
• Proven ability to interact effectively and provide support and leadership within the department and liaise with our partners
• Possesses excellent communication skills and demonstrates a high level of professionalism and maturity with every employee and client interaction
• In depth knowledge of the on boarding process including the complexity around documentation, QI requirements, AML requirements, AML compliance, etc
• In depth knowledge of regulatory, compliance and control changes in order to manage the Regulatory, Financial and Reputational risks
• Willingness to seek out additional support or guidance (problem solve) where necessary in order to provide accurate and timely information

Senior Default Documentation Lead Resume Examples & Samples

• Responsible for understanding and, as required, effecting change to, third party servicers’ underlying process(es) to ensure compliance with/adherence to applicable contractual obligations, investor guidelines, regulatory and legal requirements, and Default Servicing Vendor standards
• Ownership (including drafting, updating, and certifying team’s annual compliance review) of the Key Documentary Environment of the Default Servicing Oversight team: (a) Policies and Procedures for Default Servicing Oversight Team; (b) The Default Servicing Standard: Formalized expectations for DSO’s default servicing vendors, setting the benchmark for its monitoring program; (c) The Defaults Servicing Oversight User Guide: Connecting the default servicing vendors to Flagstar’s in-house servicing team, and the specific requirements of the default servicing oversight team
• Manage directions and documentation of new, revised and/or enhancements to the Key Documentary Environment of Default Servicing Oversight
• Demonstrates a high level of creativity and critical thinking to address problems decisively and develop effective solutions. Reinforces culture of shared ownership and accountability for results
• Collaborating with other default servicing teams, and other internal teams, to assist in the continued development of a best in class default servicing oversight operation

Seafreight Documentation Resume Examples & Samples

• Follow up corporate seafreight guidelines and other related guidelines
• Master all the feature of operation system
• Prepare the shipping documents such as Blue Anchor Line Bill of Lading, forwarder's certificate of receipt, etc via operation system for customer in time and with good quality
• Listen to and also understand the individual requirement from clients and use the correct concept of the theory of all kinds of shipping documents to accommodate client’s demand
• Follow the required procedure for the issuing of internal documents as accurate as possible and arrange all kinds of statistics if necessary
• To cooperate with the operation staffs to complete the whole job smoothly
• To cooperate with the related departments, such as accounting department to complete the whole job smoothly
• Other assignments according to request
• College diploma,good command of English reading & Writing
• Basic knowledge regarding to the international trading or forwarding
• Microsoft office application
• Compile/validate documentation packages from Engineering/Mfg Engineering teams and provide maintenance of controlled electronic documents, specs, forms, etc
• Consistent and accurate data entry of items, Bills of Materials, ECO’s, Costing, Pricing, and Item Master maintenance into Oracle
• Coordinate and track the routing and processing of applicable documents
• Create reports from Oracle for engineering BOMs
• Creates and updates Engineering Documentation guidelines
• Assists engineers in engineering build management including part order and Kit build up
• Assists engineers in updating CAD documents
• Assists engineers in other NPD or sustaining engineering activities
• Actively participate in and maintain strict compliance to all UTC Policies and EHS requirements
• One (1) year of experience in document management
• Completion of Post Offer Exam, Completion of Work Simulation or Completion of Administrative Skills Testing if applicable
• Qualified candidates must be legally authorized to be employed in the United States. Lilly does not anticipate providing sponsorship for employment visa status (e.g., H-1B or TN status) for this employment position
• Highly organized, oriented to detail and able to prioritize work to meet established deadlines
• Demonstrated experience in Microsoft Office 2016 (Word, Excel, and PowerPoint)

Project Documentation Resume Examples & Samples

• Project Document Control specialist is responsible for managing company/project documents while also ensuring their accuracy, quality and integrity
• Document control specialist stores, manages and tracks company project documents, received and/or provided both from the vendors and the customer, keeping the team informed on the documents status
• With reference to the project Vendor Deliverable List and project Vendor Final Dossier index, he/she organizes and maintains documents, collecting the needed document, expediting the missing documents, creating project specific cover sheets, adding project/customer codes, grouping more documents together and/or ungrouping parts of the same document, transferring the file and relevant transmittals to the final customer
• Employers seek certain qualities in document control specialists. These include being self-directed, the ability to work independently, and being highly-motivated. Document control specialists often work in a fast-paced and deadline driven environment, so it's important they can stay focused and carry out their tasks in a timely and accurate manner. They should be detail-oriented, dependable and trustworthy since they come in contact with complex and sensitive documents
• Gain a working knowledge of all water and wastewater products and processes
• Work closely with Process Engineering and Project Engineering
• To develop PowerPoint presentations and other graphic presentations to communicate progress, share best practices, or to provide updates
• To update some document in accordance with the project requirements
• Performing assignments where trust and accuracy are required
• Current enrolment in an engineering degree program in chemical or mechanical engineering
• Strong interest in water treatment process design and technical specification equipment maintenance
• Proficiency in PowerPoint, Word, Excel and Outlook
• Strong English skills (verbal and written)
• Basic skills in AutoCad or similar CAD system is an advantage
• Self-motivated, proactive
• Good interpersonal, verbal and written communications skills
• Ability to prioritize multiple tasks, flexible to changes, meet deadlines
• Team player, capable of working within a globally diverse team across different time zones

Manager, Documentation, New Jersey Resume Examples & Samples

• Evaluate personnel requirements of the Quality Assurance Documentation department
• Administer documentation control system
• Issue batch production and control records to manufacturing after assuring that each record is a true copy of the Master Batch Record
• Provide data for analysis during annual product reviews
• Provide data for annual report
• Coordinate issue date, effective dates and training of the SOP’s
• Align and maintain local SOPs and practices in accordance with applicable documentation requirements defined by 21 CFR 211 and Akorn Quality System Policies (QSPs)
• Maintain appropriate Tracking Logs and databases, associated with related QSP criteria
• Write new Standard Operating Procedures and review relevant SOPs for revision or obsoletion
• Support Regulatory Affairs department in providing data and documents for new product submissions, deficiency responses, supplements, and annual reports
• Candidate should possess at least a GCE O level pass or its equivalent
• Prior experience in administrative / clerical role in engineering field would be advantageous
• Proficient in Microsoft office suite
• Knowledge of quality management system
• Ability to read complex engineering drawing and reports will be an added advantage

Assoc Spec-documentation Resume Examples & Samples

• Edit documents to ensure quality
• Work with various partners (e.g., Operations, Legal, and Safety) for approval of documents
• Support cross-team/cross divisional projects if applicable
• Maintain close relationship and communication with Lines of Business and Walt Disney Parks and Resorts overseas partners
• 0 to 5 years work experience
• Previous experience using a document management system and reusable content
• Demonstrated experience with document configuration management
• Demonstrated experience with building BOM and entry into ERP system
• Demonstrated experience with ECO and engineering release processes
• Detailed, methodical, accurate in written documentation
• Work well in a team, but can work effectively independently
• Demonstrated experience with Windows operating systems and office applications
• Knowledge of mechanical CAD software and ability to update drawings
• Ability to use and test product functionality
• Green Belt Certified/Trained and demonstrate Six Sigma competencies
• Experience working with non-US based teams and suppliers. Sensitivity to cultural biases and understanding the communication practices needed to create successful partnerships in and open and supportive environment

PE EV Japan Series Management Homologation & Documentation Resume Examples & Samples

• 4) Cost, Weight management
• 3 Lifecycle Management of LDT (Management)
• 1) Setting up equipment specification list
• 2) Decision making whether to execute or not as an RD. (balancing out by taking into an account of quality improvement,adjustment cost & RD expense, scheduling)
• 3) Setting up and management of improvement target, and report the results
• 4) TMC, WR, Variants reduction and Localization
• 4 Sales promotion assist for LDT (Support)
• 1) Drafting a CVO Specification
• 2) Releasing modification related BBD document, Verifying the contents of
• General Microsoft office knowledge

Critical Documentation Management Specialist Resume Examples & Samples

• Assist in the implementation and maintenance of cGMP document preparation and modifications
• Performing functions related to the use of the laboratory information management system (LIMS) for GMP Clinical Materials
• Coordinate revisions, review and approval of SOPs and other GMP documents ensuring compliance with applicable regulations and timelines in support of training and release and stability studies
• Coordinate communication and training using an electronic Learning Management System
• Build protocol templates within LIMS that supports sample receipt and submission, data coordination, test scheduling, sample inventories, and maintain existing LIMS templates to support on-going programs
• Provide timely communication and support to end-users in accordance with program timelines
• Ability to perform multiple tasks simultaneously, manage time effectively, and ability to follow written procedures and instruction
• Self-motivation and adaptability
• Bachelor’s degree in biology, chemistry, or related scientific field or equivalent work experience
• Experience with navigating an electronic document management system, Learning Management Systems (LMS), and Laboratory Information Management Systems (LIMS) in a GMP environment (preferably Labware)

Documentation Review Coord Resume Examples & Samples

• Reviews OASIS assessment and OASIS coding for accuracy. Ensures the plan of care on the 485 reflects the accuracy of the OASIS assessment and primary focus. Ensures correlation between the patient’s needs as identified in the clinical documentation and the resources allocated as indicated in the plan of care
• Correlates Case Mix Weight, HHRG scores, and ICD-9 coding for maximum services delivery, optimal outcomes, and fiscally responsible resource management
• Review admissions to assure appropriateness and accuracy
• Maintain compliance with all regulations and reimbursement policies
• Analyze insurance, governmental and accrediting agency standards to determine compliance
• Abstract data from records and maintain statistics
• Assist Performance Improvement in planning and holding federally mandated quality assurance reviews
• Educate staff on documentation to ensure compliance

Assistant Manager Documentation Resume Examples & Samples

• HSBC Trade is one of the core businesses of the HSBC Group, now branded as Global Trade and Receivable Finance after Receivable Finance and Trade has come together under the same global structure
• Re-engineering and Migration will be an ongoing activity in order to gain efficiency, reduce transaction costs, improve service quality and in turn increase market share. This transformation involves the setting up of the Document Management function; a new, specialized team of dedicated service staff. By providing excellent customer service, the Document Management team will improve response times, enhance the customer experience and ensure that GTRF Canada meets its clients’ needs in the most efficient, professional and high-quality manner
• At least 3-5 years of experience in trade and customer service
• Proven leadership and experience at supervisory level
• Strong interpersonal, influencing and communication skills. Passion to share knowledge/experience with others
• Proven success and achievement in the past working experience where one has to handle multiple tasks independently
• A good team player who possesses good interpersonal and communication skills
• Strong organizing and time management skills
• Can work independently and quickly, with good attention to detail
• Good command of spoken and written English desirable
• Self-motivated with initiatives to take on new and additional responsibilities
• University Degree/College Diploma in business/finance preferred

Senior Documentation & Configuration Manager Resume Examples & Samples

• Analyze, process and track Change Orders and other design documentation submissions to minimize processing time between submission and implementation, optimizing department throughput
• Interface with all necessary individuals in supporting departments in order to accurately process changes and structure new products
• Provide clear input to the design team on issues and deliverables related to master configuration management
• Drive timely part setup, BOM releases and BOM changes to support new product introduction
• Maintain and expand upon standard parts libraries, and maintain changes and configurations within them
• Help maintain, trouble shoot and fix CAD models and/or drawings in relation to details, assemblies and installations
• Design PLM workflows and process for document releases and signature routing
• Experience maintaining configuration control of high volume manufacturing processes as well as single part prototype designs
• High level of attention to detail and strong focus on importance of maintaining company standards
• Process Change Requests and Change Orders to support product development and production
• Work with Engineering and Manufacturing to assure accuracy of change records and implementation
• Assist Engineering with drawing and document preparation
• Prepare and distribute controlled documents, software and artwork
• Maintain library of industry standards
• Assist Engineering with hardware research and specifications
• Assist in validating document control processes and tools
• Experience with standard part numbering and part naming conventions
• Train others in the document control activities
• Familiar with CCB (Change Control Board) and MRB (Material Review Board) practices as it pertains to aerospace manufacturing
• Knowledge of managing model parameters for supplier and manufacturer data
• Proficient with Microsoft Excel and Microsoft Word; experience with JIRA desired
• Strong organizational skills and the ability to work well with teams
• Desire and energy to work in a fast-paced environment
• Aerospace experience with respect to document control
• Working within certification standards set by government regulatory agencies
• Coordinate and direct the documentation and completion of contracts from credit authorization to funding
• Manage and audit documentation preparation and execution, including communications with dealers, customers, District Finance Manager’s, and legal counsel. Ensure accuracy and sufficiency of all contract package submissions. Track and follow-up on any missing items ensuring documentation packages are ready for funding in a timely manner
• Manage and proactively support VFS dealer and customer portfolios, by providing a superior level of service as well as a proactive and educational approach to industry issues and concerns. Respond to customer inquiries in a timely manner, and investigate and resolve billing and contract issues as well as coordinate processes with respect to buyout and termination calculation requests
• Assist in the perfection of security interest and/or titling for construction equipment and collateral, including insurance certification
• Clear any outstanding post-purchase items within 30 days of closing
• Assist in the training of District Finance Managers and equipment dealers on the company’s documentation and transaction flow requirements
• Actively participate as a member of a cross-functional team. Develop close relationships with the business’ internal functional areas to gain a detailed understanding of their processes and procedures and how they relate and influence the construction equipment group. These areas will include risk management, operations, credit, sales & marketing, insurance, and accounting
• Participate in defining the business requirements for designing and testing a state-of-the-art system to streamline the deal flow process and maximize turnaround times
• Request UCC searches and review results on required transactions. Draft appropriate language for filings and obtain/coordinate subordinations with other creditors
• Required to assist in developing procedures and related training materials to ensure that the Documentation, Funding, Booking and Customer Services areas are operating effectively, while in compliance with all VFS policies and guidelines
• Required to assist Legal Counsel in identifying opportunities to streamline our documentation packages without sacrificing our security interest in the equipment, or the enforceability of the documents
• Required to conduct audits of existing contracts to ensure that all documentation is completed and correctly executed, and correctly entered into the lease administration system. Provide ongoing feedback to management of performance in this area, and provide one-on-one training as needed to improve performance
• Responsible for funding decisions with an authority level to fund deals up to five hundred thousand dollars
• 3-5 years progressive sales / customer service experience in the finance industry, preferably with some construction / heavy equipment knowledge
• Credit, accounting, or pricing knowledge would be an asset
• Excellent organizational skills, with the ability to prioritize and work effectively on multiple tasks in a fast-paced, demanding environment
• Strong interpersonal skills, including the ability to communicate transaction flows and documentation requirements both internally and to customers
• Strong, cross-functional team player, with customer service focus, and TQM work-style
• Demonstrated PC (MS Office) skills

Director of Documentation Excellence Resume Examples & Samples

• Manages daily operations of the department
• Directs hiring, training, and performance evaluations of employees; and oversees employee daily activities
• Supports division goals to provide cutting edge services to meet the organization's mission goals
• Develops appropriate budgets for areas of responsibility
• Recommends to Senior Management long-range plans supporting the OHS mission
• Develops and revises organization structures to meet functional needs, ensures communication, reporting, and incentives align people and process
• Required – 5 years' experience in healthcare management

Documentation Preparer Resume Examples & Samples

• Two years' experience preparing commercial loan documents, including real estate secured transactions; or three years of banking
• Two years analytical skills for determining appropriate documentation based on the loan approval and legal/regulatory considerations
• Two years customer service experience
• Knowledge of working with mainframe systems, vendor based systems, Microsoft Office

Development & Documentation Student Resume Examples & Samples

• Web Technologies (HTML5, CSS3, Javascript)
• Web API Development (REST, WS)
• Desirable knowledge in Mobile App Development (Android and/or iOS)

Documentation Control Administrator Resume Examples & Samples

• Ensure the Document Control process projects a well organized, efficient and in-control department: Where problems arise either internal to the Cork Doc. Control process or with other Alcon facility doc. controls, address and ensure effective corrective action; Conduct scheduled controlled document reviews; Administer changes to the corporate custom index; Provide training to personnel within the Document Control department; Help develop systems and procedures and implement document control or engineering change process improvements; Help in providing documentation during FDA inspections and regulatory, corporate audits. providing documentation during FDA inspections and regulatory, corporate audits
• Administer records retention system for allocated records to satisfy site needs: Prepare, scan, verify and index documents according to written procedures; Co-ordinate document archiving with affected Departments and effectively index for traceability; Co-ordinate requests for document filing/retrieval with external document storage provider utilizing the systems/SOPs provided
• Administer the ECO/DCO/DCM process and ensure effective operation according to procedural requirements. This includes: Controlled number assignment; Reviewing submitted engineering change packages; Co-ordinating approvals and attend ECO approval meetings; Implementation on ERP system; Distribution of documents/software
• Maintain daily, weekly, monthly statistical measures to evaluate team performance. Maintain monthly QA measures. Distribute measures on Document Control related plant performance. Co-ordinate and acquire input from contributors to the Monthly Quality Department Report
• Represent Documentation on allocated projects: Prepare schedules and reports on project status
• Other ad-hoc duties as assigned by the Documenation Supervisor
• Ensure continual Quality System compliance by adherence to established and evolving Alcon and Novartis QS requirements

Senior Manager, Quality Documentation Control Resume Examples & Samples

• Direct quality inspection/ assessment of materials in process, manufacturing procedures, and finished products for the facility to ensure all materials meet current regulatory requirements
• Lead and coordinate internal audits of Critical Care Business Unit in Irvine. Manage time to assure completion of scheduled audits. This will include preparation and maintenance of Internal Audit Schedule and preparation of audit reports using EtQ Reliance AMS
• Lead and coordinate internal (corporate) and external (regulatory body) audits
• Coordinate and perform incorporation of approved changes to documentation (e.g. JDE data entry, Siemens TeamCenter 9 - Ignite PLM system and verify correct implementation)
• Work with other functions such as Operations and Research and Development in product nonconformance (NCR) investigation and CAPA, in order to determine the most probable root cause and ensure timely closure. Use of problem solving tools for problem resolution
• Responsible for assuring appropriate implementation of various elements of Edwards’ global quality management system, with an emphasis on quality system functions
• Provide functional leadership within a culturally diverse organizational structure. Design, establish, and implement quality strategy, utilizing emerging trends and best practices while providing oversight for quality management activities
• Strong technical contributor and leader in the QA organization, and deemed an expert in all matters relating to global quality assurance and compliance
• Establish quality improvement processes in support of business plans, and effectively resolving product quality issues in collaboration with manufacturing and engineering organizations. Assure adequate quality support for product development initiatives
• Work collaboratively across the organization to drive the quality culture. Establish relationships with organizational staff to design Quality programs to support the organization’s needs
• Hire, train, manage and develop Quality professionals in order to improve department effectiveness and productivity. Assign projects to Quality teams and monitor project progress to ensure adequate completion of overall department workload. Establish operational objectives and assignments, and delegate assignments to staff
• A Bachelor’s degree is required; a Master’s degree is preferred
• 10 or more years of experience in quality management systems and quality compliance processes in medical devices, using regulations, industry standards and best practices
• Lead Auditor (CQA, ISO13485, MDSAP) is required
• Working knowledge of FDA Quality System Requirements (QSR), ISO 13485, CMDR, MDD, MHLW
• Experience in ETQ Reliance, Pilgrim QMS, Ignite PLM, and JDE ERP software systems highly preferred
• CAPA Certification is preferred
• Proven leadership skills with a record of experience and success in building and engaging a high performing team including the ability to collaborate, take initiative and work as a team leader and as a member of a team
• A proven track record of performing at a high level in Regulatory Agency Inspections
• Strong analytical skills, strong written and verbal communication skills, excellent teamwork skills, creativity, high energy level, results orientation and project management skills are required
• Candidate should have a proven track record of producing results in terms of improvements in efficiency, cost, compliance and technical excellence, and in hiring, developing and leading employees successfully in similar operations
• Experience in Investigations, Root Cause Analysis, and Non-Conformance Handling a must
• Excellent Technical Writing & Critical Thinking Skills

Specialist, Documentation Resume Examples & Samples

• Evaluate changes proposed by initiators and provide feedback and recommendations for improvement and compliance
• Lead special projects (e.g., documentation remediation) in collaboration with team members; identify opportunities for process improvement including developing and proposing solutions, and proposing new processes and system enhancements
• Coordinate and perform incorporation of approved changes to documentation (e.g. JDE data entry and verify correct implementation)
• Review change package against governing procedures and release final change package with increased complexity
• Train team members on ECR structure and procedures
• Other duties as assigned by Leadership
• Bachelor's Degree or equivalent and 3 years of previous related experience OR Associate's Degree or equivalent and 5 years of previous related experience required
• Good computer skills in usage of MS Office Suite
• Excellent written and verbal communication skills and interpersonal relationship skills
• Good problem-solving and critical thinking skills
• Experience with project management and project management software tools preferred
• Solid knowledge and understanding of Edwards policies, procedures, and regulatory (e.g., medical, pharmaceutical) guidelines relevant to documentation
• Solid understanding of medical device documentation development activities
• Ability to manage confidential information with discretion
• Ability to interact professionally with all organizational levels
• Ability to manage competing priorities in a fast paced environment
• Work is performed independently on more complex projects and/or lines of work and reviewed for accuracy and soundness
• Actual preparation and review / revision of documents, either alone or in conjunction with other departments as necessary, for successful execution
• Maintains an up-to-date database / library of documents used in the manufacture and control of Wells' Enterprises products at a designated location(s), assuring that only the most current and approved versions of these control documents are available to those responsible for execution
• New/ revised documents are properly deposited in the electronic library. New / revised documents are distributed to designated persons/locations and old versions retrieved; old versions accounted for and destroyed, document history files and document history record updated
• Participates on project teams as assigned. Is aware of changes in facility, equipment, product and processes which may impact the documents noted in 1. In order to assure documents are written / revised and available, discuss the document changes with Supervisor, QA Leadership and/or appropriate plant supervision to initiate document change
• Perform internal audit of controlled documents against actual practice, update documents to assure compliance
• Maintains relationships with and amongst departments to write new or revise documentation wherever possible
• Maintain record retention of Document Control documents according to the retention policy
• High School diploma required; Associate’s degree in Business, Science, Technical Writing, Training or other applicable discipline desirable. May substitute years of practical experience for formal degree status
• 1-3 years previous technical writing experience desired
• Secondary education including writing coursework would be a plus
• Demonstrated experience with technical manufacturing / control programs required
• Previous experience in an FDA / USDA / EPA regulated industry is desired
• Demonstrated experience in a medical product, food or nutritional product manufacturing, or QA / laboratory setting is desired

Documentation Control Manager Resume Examples & Samples

• Apply rules define in Consortium Project Document Management Plan
• Produce Project Documentation Management Plan and implement it within the Coordination team and Partners teams (doc Control for cascading)
• Manage and implements Project Documentation Management Plan according to the rules defined in the Project Management Plan. Follow and make sure those rules are understood and respected by each Partners Project Management team member documentation community (meetings, MoM…)
• Ensure the organization of on time delivery and processing of daily received documentation requests
• Proper follow-up, monitoring, and logging of incoming requests and related review process
• Define, follow, reports the contractual deliverables for the technical and management documentation categories in the Contractual Deliverables Requirement List always in coordination with the Consortium Technical Manager
• Make sure internal validation of documents is done before submittal to Customer or Consortium Partner
• Manage all document delivery on due time to Consortium Partner / Client / External Parties
• Monitor input data to be reported into monthly Report about progress of deliverable list and approval status
• Alert project director and Partners PM & team about next milestones related to documentation deliveries
• Secure the distribution of Consortium document templates to all Project stakeholders
• Deploy and Manage the Project EDMS (Electronic Documentation Management System) with ACONEX or equivalent for all eligible project entities (with IST support if & when needed)
• Ensure the Project documentation recording in the Electronic Documentation Management System (Project Library, Documentation and Correspondence)
• Provide Documentation reporting and indicators to Project Director, Partners Project Management
• First level support to EDMS users
• Training new users, request account creation to EDMS Administration team
• Manage Project Documentation Management Controller(s)/officer(s) and implement all processes with all Partners Stakeholders according to Contract requirements at Client satisfaction
• Elaborate from the beginning of the Project the “AS BUILT” process in coordination with Project Technical, Construction and T&C Managers
• Extremely collaborate with the Project Director Assistant, in charge of the consolidation, in order to avoid any absence of regular reports delivery
• Execute the documentation control procedures as defined by the Project’s Configuration Document and ensure all documentation rules/policies are being adhered to by the team
• Maintain integrity of Aconex or equivalent records, in particular synchronization with latest contractual documentation lists
• 5 or more years of documentation control experience, preferably in the construction or related business sector
• Knowledge in Rail industry will be a plus
• Excellent English communication skills (oral + written)
• Demonstrated ability to deliver under pressure
• Excellent level of multitasking
• Committed and dedicated to deliver
• Target and delay respect
• Promote Teamwork
• Foster Open Dialogue and Listens
• Act as a Team Player and leader
• A good working relationship,
• Ethical behaviour

Manager, Documentation Resume Examples & Samples

• Process, track, and implement all Engineering Change Notices (ECN), including analysis for completeness, consistency with prior ECNs, and determine if other documents require revision
• Maintain Master/History Files and Logs for all ECN controlled documents (current and superseded/obsolete) and ECN packets
• Maintain all controlled quality system documentation as required in a regulated design and manufacturing environment
• Maintain External Standards Log of all in-house standards (current and superseded)
• Maintain Training Matrix and files. Coordinate training to ensure training is current for all employees
• Store, index, and maintain Quality Records, including Complaints, Corrective and Preventive Action (CAPA) files, internal audit files, Design History Files as required
• Document scanning for electronic file capture
• Compute monthly quality metrics for areas of responsibilities
• Support Quality in performing receiving inspection, equipment calibration, and suppliers management on an as needed basis
• Other duties and tasks as determined by manager
• Ability to handle changing priorities in a fast-paced environment
• Must be self-motivated and innovative in addressing routine assignments
• Knowledgeable in archive and records management systems, document management, and control systems
• Excellent organization skills and be detail-oriented
• Excellent interpersonal skills and a spirit of teamwork
• Experience in performing product inspection such as receiving, in-process, and final release. Ability to read and closely adhere to written inspection procedures, protocols, test methods, etc
• Performs tasks according to GDP (Good Documentation Practices) and GMPs (Good Manufacturing Practices)
• Accompanies provider into the patient examination room to document the provider's encounter with the patient
• Lists all proper diagnoses and symptoms, as well as follow-up instructions and prescriptions as indicated by the provider
• Transcribes patient orders including but not limited to laboratory tests, radiology tests and medications
• Documents procedures performed by the provider

Documentation Rep Resume Examples & Samples

• Assign toy attributes (product numbers, dash codes, UPC/SCC codes, etc.) in the PLM system
• Create and maintain product attributes to support worldwide systems for product language variations
• Initiate change orders and process change requests for product updates
• Maintain relationships in the PLM system for project documents, GRS (Global Reporting Structure) and Domestic equivalent product
• Carryover dash code set-up and configure to support worldwide operations
• Partner with the Lifecycle Manager to understand strategies for the product line and validate accuracy of in-system product information
• Work with IT to debug any system failures that prevent data from going to downstream systems
• Participate in job-related training programs and explore opportunities to add value
• Minimum 2 years’ experience in a high volume consumer product industry or related field
• Proficient in Microsoft Office applications: specifically, Excel & Outlook
• Minimum 2 years’ experience with data analysis and entry into mainframe systems
• The ability to work well with cross-functional teams
• Bachelor’s degree or related experience

Documentation Airfreight Resume Examples & Samples

• To ensure that all shipment details are entered into all relevant KN systems accurately and within agreed time frames
• To ensure that all required documents are prepared and in place prior to shipment
• To prepare and send all documentation to shipper for confirmation
• To prepare and issue invoices for local charges accurately and as per SOP and KPI
• To complete all tasks required to release company documents

Product Documentation & Standardisation Manager Resume Examples & Samples

• Facilitate and support Product Governance through the development/refinement of governance methodology and templates, the planning and coordination of product, platform and bid reviews
• Monitor and analysis of product review outcomes
• Drive Product Synergies and Support Product Strategy through the optimisation and implementation of Product, Platform and System Books, including the interface between market, product strategy, product development and fleet in-service
• Support the deployment of Product Families through development of Product Family processes, implementing Product Family governance and performance monitoring and coordinating Product Family improvement activities based on that monitoring
• Engineering Degree or Industrial Engineering Degree or proven experience within a multidisciplinary role
• Minimum 6 to 10 years of experience in Sales, Marketing, Engineering and/or Product Planning
• Experience in working in complex international environments
• Understanding of product platforming and systems engineering approaches, specifically in the railway industry is desirable
• Good understanding of organisational interfaces and roles and responsibilities, specifically between Product Management, Product Engine, Global Engineering, Global Sales, Procurement, Operations and Regional Product & Service Delivery (PSD)
• Strong communication skills and diplomacy skills, with the ability to guide and convince others including senior executives
• English business fluent is mandatory for this role
• Minimum 3 years experience working with quality systems & procedures, manufacturing or technical operations
• Minimum three years of broad technical experience, of which should be in quality administration, production control, or document control
• Working knowledge of AS9100 and ISO 9000 requirements
• Experience in problem solving techniques such as Statistical Process Control
• Associates or Bachelor’s degree in business, quality or a technical discipline

CMC Documentation Lead Resume Examples & Samples

• Bachelor’s degree with 6 or more years of proven experience
• Master’s degree with 4 or more years of proven experience
• Ph.D. with postdoctoral work or 2 or more years of proven experience
• Demonstrated ability/experience developing and running effective business processes
• Demonstrated ability/experience managing IT based scientific systems
• Experience in global CMC/Module 3 creation
• Lead the development of technical documents to ensure the on-time compilation of
• Evaluate change requests with a goal of defining technical requirements according
• Maintain files of all official (paper and electronic) specifications, drawings, device, labeling, advertising, process traveler forms, other forms, operational standards, and safety policies
• Maintain Change Request Log (paper and electronic), Deviation Request Log
• Receive and process change order requests from initiators, issue initial and changed documents and specifications as specified by the distribution list through the LiveLink system
• Create, enter and maintain the Bill of Materials (BOM) database
• Issue and maintain records of new part numbers in Cook Vandergrift and Cook Inc GPN System
• Issue and maintain external procedures from other Cook organizations through LiveLink
• Answer staff questions in person and via phone on all company supported applications
• Create, enter and maintain GPF information and supply chain information
• Design and format forms and tables
• Perform word processing of the documents listed above at a high level
• Responsible for scanning and archiving of any applicable documentation
• Identify and report possible preventative and corrective actions
• Confidential access to new and existing product designs, plans and specifications
• Moderate decision making is necessary in regards to prioritizing workload and expediting documents to meet expectations of all parties involved
• Responsible for compliance to company's Quality Policy Manual
• Responsible for compliance to company's safety policies
• High school diploma or equivalent is required; Associate degree in Business is preferred
• Advanced proficiency in common office software applications, including Word, Excel and PowerPoint
• Advanced reading and writing skills (composition, proofreading, editing) of written business or technical documents
• Medium-level to advanced proficiency including styles, sections, templates and advanced formatting
• Knowledge and skill for usage of computer, word processing, databases and various company equipment
• Must pass a post-offer physical exam and drug test
• Ability to read, write and understand product demonstration, drawings and specifications
• Good judgement and organizational skills
• Ability to effectively communicat with managers, supervisors, operators, inspectors, engineers and draftspersons as required
• Initiative and ability to work with supervision

Documentation Review Specialist Resume Examples & Samples

• Timely delivery of documents to our customers
• Accurate and timely review of all incoming loan packages for submission to our Lenders
• Requesting required documentation from Customer to complete a file ie title copies, insurance requests originals, ensuring a timely and efficient funding process so that Ritchie Bros. Auctioneers is paid within 7 days from the auction
• Indexing incoming funding packages
• Build relationships with the Account Managers and the Document Specialists funding sources or individuals designated at Ritchie Bros. Auctioneers auction
• Participate in special projects and additional adhoc duties
• Ensuring files are completed to point of funds received
• Process assigned CAARs in accordance with departmental service level agreements and input information from CAAR reports into Actimize
• Communicate with PCGs to correct any discrepancies with the CAAR and provide operational support regarding imaging related issues; ensure that the report is submitted in accordance to the Client Anticipated Activity Report Guidance/Instructions
• Explain the quality control of new account applications and client documentation
• Cross train on the Industry Specific Client Questionnaire (ISCQ) and provide back-up to the Documentation Specialist – Deficiencies and Senior Documentation Specialists as needed
• Minimum one year of banking experience and experience in account opening preferred
• Familiarity with FIS and experience with Workflow a plus
• Strong work ethic, attention to details and dedication to learning
• Strong communication (verbal/written) and customer service skills
• Ability to multi task, prioritize, work well as a team player and meet deadlines in a fast paced environment
• Proficient in Microsoft Office

Related Job Titles

• Resume Examples
• Resume Samples
• Resume Templates

Documentation Skills

Documentation skills refer to the ability to effectively create, organize, and communicate information in a written format. It involves the process of capturing, recording and presenting information in a clear, concise, and accurate manner. Documentation skills are essential in various professional fields, including business, academia, technical industries, healthcare, and more. Here are some core components of documentation skills;

• Clarity: Documenting information clearly and concisely is crucial. It involves using simple and easily understandable language, avoiding jargon or technical terms that may confuse the reader.
• Organization: A well-structured document is easier to navigate and understand. It includes logical headings, subheadings, and appropriate sections that help readers find the information they need quickly.
• Accuracy: Documentation should be accurate and factually correct. It is crucial to verify the information before including it in the document and ensure it is up-to-date and relevant.
• Completeness: Documents should provide comprehensive coverage of the subject matter. All necessary information should be included, leaving no gaps or missing details.
• Formatting: Proper formatting enhances the readability of documents. It involves using appropriate fonts, font sizes, spacing, and formatting styles such as bullet points, numbering, and highlighting to emphasize key points.
• Consistency: Consistency in language, formatting, and style throughout the document creates a professional and cohesive presentation. It helps readers understand the information more easily and reduces confusion.
• Audience awareness: Effective documentation considers the needs and background of the intended audience. It involves tailoring the language, level of detail, and technicality of the content to match the readers' understanding and requirements.
• Visual aids: Including relevant visual elements such as diagrams, charts, tables, and illustrations can enhance understanding and clarify complex concepts or data.
• Revision and editing: Proofreading and reviewing documents are crucial to eliminating errors, typos, and inconsistencies. It ensures that the document is polished and error-free before dissemination.
• Version control: In situations where documents undergo revisions or updates, maintaining version control helps track changes, provide historical context, and ensure that the most recent version is accessible.

Developing strong documentation skills can significantly improve communication, knowledge sharing, and collaboration within organizations. It allows for the efficient transfer of information, reduces misunderstandings, and promotes better decision-making processes.

List of top documentation skills

Here's a detailed description of each of the mentioned documentation skills;

• UNIX Documentation: UNIX is an operating system commonly used in various technical fields. UNIX documentation skills involve creating comprehensive and accurate documentation related to the installation, configuration, administration, and usage of UNIX systems. It includes writing clear and concise instructions, command references, troubleshooting guides, and system documentation for users, administrators, and developers.
• PLM Documentation: Product Lifecycle Management (PLM) refers to the process of managing a product's entire lifecycle, from inception to retirement. PLM documentation skills involve documenting various stages of the product lifecycle, including requirements, design, manufacturing, testing, and maintenance. It may include creating user manuals, design specifications, change management documentation, training materials, and release notes.
• ERP Documentation: Enterprise Resource Planning (ERP) systems are software solutions that integrate various business processes and functions within an organization. ERP documentation skills involve documenting the implementation, configuration, and usage of ERP systems. It includes creating user guides, process documentation, system configuration documents, training materials, and troubleshooting guides to assist users and administrators in effectively utilizing the ERP software.
• Technical Writing: Technical writing involves creating clear, concise, and user-focused documentation for technical products, processes, or services. Technical writing skills include the ability to research, understand, and communicate complex information in a simplified and easily understandable manner. It encompasses creating user manuals, installation guides, API documentation, technical specifications, whitepapers, and other technical documents.
• Technical Editing: Technical editing involves reviewing and editing technical documents to ensure accuracy, clarity, and consistency. Technical editing skills include proofreading for grammar, spelling, and punctuation errors, as well as editing for clarity, organization, and adherence to style guidelines. Technical editors also verify the accuracy and completeness of technical content and may suggest improvements in the document structure and readability.
• Data Entry: Data entry skills involve accurately and efficiently entering data into computer systems or databases. This skill requires attention to detail, fast and accurate typing, and the ability to work with different software applications and data management tools. Data entry may include tasks such as transcribing information from paper documents, inputting data from surveys or forms, updating databases, and maintaining data quality and integrity.
• Microsoft SharePoint: Microsoft SharePoint is a web-based collaborative platform used for document management, team collaboration, and information sharing within organizations. SharePoint documentation skills involve creating user guides, administration guides, and training materials for SharePoint users and administrators. It includes explaining features and functionalities, demonstrating best practices for document management, creating workflows, and configuring permissions within SharePoint sites.

How to display documentation skills on your resume

Displaying your documentation skills effectively on your resume can help showcase your abilities to potential employers. Here are some tips on how to highlight your documentation skills:

• Create a dedicated section: Include a specific section on your resume titled "Documentation Skills" or "Technical Writing Skills." This allows recruiters to easily locate and identify your expertise in this area.
• List relevant skills: Enumerate the specific documentation skills you possess that are relevant to the position you are applying for. 
• Provide examples: To further demonstrate your documentation skills, provide specific examples of projects or experiences where you applied your skills effectively. For instance, mention documentation projects you completed, such as creating user manuals, technical specifications, or training materials. If applicable, highlight any positive outcomes or feedback received for your work.
• Highlight Software proficiency: If you have experience with specific software tools commonly used for documentation, such as Microsoft Word, Adobe Acrobat, or content management systems (CMS), mention them in this section. It demonstrates your familiarity with the tools commonly utilized in the field.
• Showcase your attention to detail: Documentation requires precision and attention to detail. Highlight this trait by emphasizing your ability to produce accurate, error-free documents. You can mention your thorough proofreading and editing skills, as well as your commitment to maintaining consistency and clarity in written materials.
• Incorporate keywords: Tailor your documentation skills to match the job description. Analyze the requirements and preferred qualifications listed in the job posting and incorporate relevant keywords into your skills section. It can help your resume pass through automated applicant tracking systems (ATS) and catch the attention of hiring managers.
• Include relevant certifications or courses: If you have pursued any certifications or completed relevant courses in documentation, technical writing, or related fields, include them in your education or certification section. It adds credibility and demonstrates your commitment to enhancing your documentation skills.
• Quantify achievements: Whenever possible, quantify the impact or achievements related to your documentation work. For example, mention the number of documents you created, the size of the user base you served, or any positive feedback or recognition you received for your documentation contributions.

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How do you describe documentation skills on a resume?

1. what are documentation skills, 2. how can i highlight my documentation skills on a resume, 3. what are some essential documentation skills, 4. how can i demonstrate my documentation skills during an interview, 5. can i include my documentation skills in other sections of my resume, 6. are documentation skills only relevant for technical writing roles, 7. can i mention documentation skills if i don’t have formal experience, 8. how can i improve my documentation skills, how to describe documentation skills on a resume.

Documentation skills are critical in many industries and professions, including technical writing, project management, research, and customer service. Employers often look for candidates who possess excellent documentation skills as it demonstrates their ability to effectively communicate and organize information. When describing your documentation skills on a resume, it is important to highlight your experience, expertise, and the tools you have utilized to create high-quality documents. In this article, we will provide you with guidance on how to effectively describe your documentation skills on a resume, along with frequently asked questions related to this topic.

Documentation skills refer to the ability to create, organize, and manage documents effectively, ensuring they are accurate, complete, and readily accessible. These skills encompass various tasks such as researching, writing, editing, proofreading, formatting, and organizing information to produce high-quality and user-friendly documents.

To highlight your documentation skills on a resume, consider the following tips:

a. Emphasize relevant experience:

List specific examples of your past experiences that showcase your documentation skills. For instance, mention any technical writing projects, research papers, or reports you have authored.

b. Use action verbs:

Begin bullet points describing your documentation experience with strong action verbs such as “researched,” “wrote,” “edited,” “formatted,” or “organized.” This helps convey a sense of your proactive approach and competence in handling documentation tasks.

c. Quantify your accomplishments:

If possible, include specific metrics or statistics to demonstrate the impact of your documentation skills. For example, mention how you streamlined a company’s document management system, resulting in a 20% increase in efficiency.

d. Mention relevant software or tools:

Include any software or tools you have utilized in your documentation work, such as Microsoft Office Suite, Adobe Acrobat, or content management systems. This shows that you are familiar with industry-standard tools and can quickly adapt to new technologies.

Some essential documentation skills include:

a. Strong writing and editing:

Effective documentation requires clear and concise writing, along with the ability to proofread and edit for grammar, punctuation, and coherence.

b. Organization and attention to detail:

Documenting information involves categorizing, labeling, and structuring content in a logical and easily accessible manner.

c. Research and information gathering:

Being able to gather accurate and relevant information through research is crucial to produce well-documented materials.

d. Visual presentation:

Incorporating visual elements such as tables, graphs, and images can enhance the readability and comprehension of documents.

e. Collaboration and communication:

Working with cross-functional teams and subject matter experts requires effective communication and collaboration skills to gather and incorporate feedback.

During an interview, you can demonstrate your documentation skills by:

a. Providing writing samples:

Bring samples of your work, such as technical documents, research papers, or instructional guides, to showcase your writing and documentation capabilities.

b. Talking about your approach:

Discuss your process for organizing information, conducting research, and collaborating with others when working on documentation projects.

c. Describing projects you have completed:

Share stories of successful documentation projects you have completed, including the challenges you faced, the techniques you used, and the outcomes you achieved.

d. Highlighting software proficiency:

If the role requires specific software expertise, discuss your proficiency with relevant documentation tools and highlight any certifications or training you have received.

Yes, you can mention your documentation skills in other sections of your resume to reinforce their importance. Consider adding them in:

a. Professional summary:

Include a brief statement in your professional summary highlighting your expertise in creating high-quality documentation.

b. Skills section:

List your documentation skills as separate bullet points in the skills section of your resume. Be specific by mentioning software, tools, and techniques you are proficient in.

c. Accomplishments:

Under each job experience, include bullet points detailing your accomplishments related to documentation, such as successfully completing a complex research report or implementing a new document management system.

No, documentation skills are not limited to technical writing roles. While technical writing heavily relies on documentation skills, various other professions require strong documentation capabilities. These include project management, research, customer service, marketing, and any role that involves creating and managing written materials. The ability to communicate effectively through well-structured documents is highly valued across industries.

Yes, even if you don’t have formal experience in a specific documentation role, you can still demonstrate your skills. Mention any relevant coursework, personal projects, or volunteer work where you have applied and developed your documentation abilities. Consider providing writing samples or showcasing any documentation-related certifications or online courses you have completed to showcase your dedication and eagerness to learn.

To improve your documentation skills, consider the following steps:

a. Read and learn from existing documentation:

Study well-written documentation in your field to understand the structure, style, and tone commonly utilized.

b. Practice writing:

Regularly practice writing different types of documents, whether it’s technical reports, blog articles, or user manuals. The more you write, the better you become at articulating your ideas accurately.

c. Seek feedback:

Ask others, such as colleagues or professors, to review and provide feedback on your written work. Their input can help you identify areas for improvement.

d. Take relevant courses or training:

Consider enrolling in writing courses, technical communication programs, or documentation-specific training to develop your skills and broaden your understanding.

e. Stay up to date with industry trends:

Keep yourself updated with new software, tools, and techniques used in documentation. Attend conferences, webinars, or join industry-specific forums to stay abreast of the latest trends.

Effective documentation skills are essential in various professions, and highlighting them on a resume can significantly enhance your chances of securing a desired role. By emphasizing your relevant experience, quantifying your achievements, and showcasing your software proficiency, you can demonstrate your expertise in documentation. Remember to continually refine and improve your documentation skills through practice, feedback, and staying up-to-date with industry trends. Prepare yourself to discuss your documentation skills during interviews by providing writing samples, sharing project stories, and describing your approach to creating high-quality documents. With well-crafted documentation skills on your resume, you present yourself as a competent and valuable candidate in today’s highly competitive job market.

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Wendy Logan

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Documentation Specialist Resume Examples

When writing a resume for a job as a Documentation Specialist, it is important to make sure that you focus on the key skills and qualifications relevant to the role. As these roles require a high level of expertise in the creation and maintenance of a variety of documents, it is important to highlight your experience and knowledge in this area. This resume writing guide for a Documentation Specialist provides detailed examples and best practices to help you craft an effective and targeted resume for the job you are applying for. With the right approach, your resume can stand out from the crowd and get you closer to landing the job.

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Documentation Specialist

123 Main Street | Anytown, USA 99999 | Phone: (123) 456-7890 | Email: [email protected]

A results- oriented and highly motivated professional with more than 8 years of experience as a Documentation Specialist in the legal field. I have developed excellent organizational and communication skills, enabling me to work with different teams and manage complex projects. I am accustomed to following the highest standards of quality and accuracy in order to produce superior documents, and I possess strong problem- solving and analytical skills.

Core Skills :

• Proficiency in Microsoft Office and Adobe Acrobat Professional
• Knowledge of legal terminology, formats, and conventions
• Excellent written and verbal communication skills
• Exceptional attention to detail and accuracy
• Ability to multi- task and work under tight deadlines
• Strong problem- solving skills

Professional Experience : Documentation Specialist, Legal Firm, 2017- Present

• Develop and classify documents according to company protocols and regulations
• Manage and track document submissions and records
• Proofread and review documents for accuracy
• Provide administrative support to the legal department
• Ensure timely preparation and delivery of documents
• Assist in the preparation of legal documents

Document Clerk, Legal Firm, 2012- 2017

• Organized and stored documents in an efficient and orderly fashion
• Reviewed and verified documents for accuracy
• Ensured document compliance with legal regulations
• Performed data entry duties to input information into the company database
• Prepared, sorted, and distributed documents
• Developed new filing systems

Education : Bachelor’s Degree in Business Administration, University of State, 2012

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Documentation Specialist Resume with No Experience

Recent graduate with a degree in English Literature, seeking a Documentation Specialist position to help foster corporate and personal growth. Possess excellent communication and interpersonal skills, critical thinking, problem- solving and organizational skills. A motivated individual with a desire to help others succeed.

• Exceptional written and verbal communication skills
• Proficient with Microsoft Office
• Knowledge of technical writing principles and practices
• Excellent comprehension of grammar and syntax
• Abilitiy to research and analyze data
• Ability to collaborate with cross- functional teams

Responsibilities

• Develop, organize and manage technical documents
• Review and revise existing documents
• Create and update internal and external documents
• Maintain filing systems and ensure documents are up to date
• Ensure accuracy and completeness of documents
• Monitor and revise documents to ensure compliance with regulatory standards
• Respond to customer inquiries in a timely and accurate manner

Experience 0 Years

Level Junior

Education Bachelor’s

Documentation Specialist Resume with 2 Years of Experience

A highly motivated Documentation Specialist with 2 years of experience in providing technical writing to create and produce user manuals, reference guides, and other documents. I specialize in creating content that is well- structured, easy to read, and user- friendly. In addition to my technical writing skills, I am also well- versed in graphic design, web design, and content management systems. My experience also includes editing and proofreading for accuracy, proper grammar, and readability.

• Excellent technical writing and editing skills
• Knowledge of content management systems
• Graphic design and web design knowledge
• Ability to produce quality documents in a timely manner
• Proficiency in Adobe Creative Suite
• Proficiency in Microsoft Office Suite

Responsibilities :

• Creating and producing user manuals, reference guides, and other documents
• Editing and proofreading documents for accuracy and readability
• Developing content to ensure content is well- structured and user- friendly
• Working with graphic design and web design teams to create engaging visuals
• Maintaining and updating existing content as needed
• Troubleshooting and resolving technical writing issues

Experience 2+ Years

Documentation Specialist Resume with 5 Years of Experience

I am a Documentation Specialist with 5 years of experience in the field. I have experience in the preparation and processing of technical documents such as software user and technical manuals, product brochures, and other training materials. My technical writing experience and knowledge of computer technology have assisted me in the preparation of detailed and comprehensive documentation. I am also experienced in assisting with the development and management of technical library systems.

• Comprehensive knowledge of software documentation
• Excellent writing and proofreading abilities
• Proficient in technical writing and editing
• Experienced in creating and maintaining technical library systems
• Ability to communicate complex technical processes in easy to understand terms
• Skilled in the use of various software applications
• Create, edit and update software user manuals, technical documents, and other training materials
• Prepare user guides, product brochures and other technical documents
• Research and write new documentation for software products
• Assist in the development and maintenance of technical library systems
• Monitor document usage and distribution
• Ensure accuracy and quality of documents created and released for use

Experience 5+ Years

Level Senior

Documentation Specialist Resume with 7 Years of Experience

A highly experienced Documentation Specialist with 7 years of experience in the field of created organized and accurate documentation for various organizations. Possesses the ability to quickly learn and master organizational processes and procedures, and skilled in developing document control systems. Expert in all aspects of document management such as creating, organizing, storing and distributing documents.

• Documentation Strategies
• Database Management
• File Archiving
• MS Office Suite
• Technical Writing
• Project Management
• Quality Assurance
• Developed document control systems to ensure organization and accuracy of documents.
• Evaluated existing document control systems and procedures, and implemented improvements where necessary.
• Created and maintained documents such as letters, memos, reports, spreadsheets, and presentations.
• Developed and maintained databases to store documents and other related information.
• Ensured accuracy and completeness of documents by verifying data and performing quality checks.
• Conducted research and gathered information to create and update documents.
• Developed and distributed training materials to educate personnel on document control procedures.
• Monitored the progress of projects, tracked completion of tasks and maintained project documents.
• Developed document tracking systems to maintain document versions.
• Resolved discrepancies and issues regarding document management processes.

Experience 7+ Years

Documentation Specialist Resume with 10 Years of Experience

Dedicated Documentation Specialist with 10 years of experience in data entry, document processing, and content management. Proven track record of accuracy, high productivity, and team coordination. Adept in using computer programs to organize and process data, documents and files. Knowledgeable in technical writing and review processes.

• Document processing
• Content management
• Computer programs
• Technical writing
• Review processes
• Highly productive
• Strong communication
• Entering and organizing data in database systems
• Processing and verifying documents for accuracy
• Generating content for reports, presentations, and other materials
• Maintaining library of documents and files
• Verifying data entry accuracy
• Developing and executing audit plans
• Writing and editing technical documents
• Reviewing documents for accuracy and errors
• Controlling document flow and editing procedures
• Providing administrative and technical support to team members

Experience 10+ Years

Level Senior Manager

Education Master’s

Documentation Specialist Resume with 15 Years of Experience

A seasoned Documentation Specialist with 15 years of extensive experience in document management and quality assurance. Possess strong organizational and problem- solving skills, with the ability to analyze and interpret data efficiently. Experienced in maintain accurate, up- to- date records, preparing documents, and ensuring quality assurance. Able to create and maintain effective relationships with internal and external customers, as well as work well as part of a team.

• Document management
• Quality assurance
• Organizational skills
• Problem solving
• Data analysis
• Interpretation
• Customer service
• Maintained accurate and up- to- date documentation in accordance to company standards.
• Developed policies and procedures related to document management.
• Conducted quality assurance tests on documentation to ensure accuracy and completeness.
• Prepared documents for meetings, presentations, and other special projects.
• Worked closely with other departments to ensure documents were completed and ready for review.
• Provided support to internal and external customers by providing timely and accurate information.
• Handled confidential documents and ensured data protection.
• Assisted in creating procedures for document retention and disposal.
• Trained staff on proper document management techniques.

Experience 15+ Years

Level Director

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What should be included in a Documentation Specialist resume?

A Documentation Specialist resume should contain the following information:

• Personal Information: This should include your name, contact information, and any other relevant information that will enable a potential employer to reach out to you.
• Professional Summary: This section should provide a concise overview of your qualifications and experience. It should also showcase your knowledge and abilities related to the specific role you’re applying for.
• Key Skills: This section should include any special skills or certifications you may have. It is also a good idea to include any relevant software and systems you are proficient with.
• Experience: This should include both professional experience and any relevant volunteer or educational experience. Be sure to include job titles, the company or organization you worked for, and a brief description of your duties and accomplishments.
• Education: Include any college or university degrees you have, as well as any specialized training or certifications you have obtained.
• Awards and Achievements: Include any awards, honors, or other notable accomplishments you have achieved, such as awards for excellence in documentation or other related fields.
• Professional Activities and Memberships: Include any professional activities or memberships you may have, such as membership in professional organizations or societies.
• References: Finally, include references from former employers or colleagues.

What is a good summary for a Documentation Specialist resume?

A Documentation Specialist resume should showcase a candidate’s ability to create and maintain organizational documents. A successful resume will highlight a candidate’s experience in creating and utilizing technical documents, formatting and editing documents, and providing customer service related to documentation. In addition, the candidate should emphasize their knowledge of document control systems, document storage and retrieval systems, and document management software. Finally, the resume should illustrate the candidate’s ability to communicate effectively, both verbally and in writing, as well as their ability to work well independently and as part of a team.

What is a good objective for a Documentation Specialist resume?

A Documentation Specialist is a professional responsible for creating and maintaining documents, as well as performing administrative tasks. A well-written resume objective can help you stand out from the competition and give potential employers a good idea of your skills and experience.

When writing a Documentation Specialist resume objective, the following points should be taken into consideration:

• Showcase your knowledge and expertise in document creation and management
• Highlight your technical skills, such as working with various software programs and databases
• Demonstrate your organizational skills and attention to detail
• Mention any experience with customer service or problem solving
• Express your commitment to quality work and accuracy

Overall, a good objective for a Documentation Specialist resume should be concise yet comprehensive. It should emphasize your professional skills and highlight your achievements. By doing so, it will make you stand out from other candidates and get you closer to securing the job.

How do you list Documentation Specialist skills on a resume?

Documentation Specialists are responsible for maintaining and organizing important documents and records. This could include anything from technical documents to customer files. It’s important to showcase your skills and experience in this specialized area on your resume to stand out to potential employers. Here are some skills to consider listing on your resume:

• Knowledge of Database Management Software: Having knowledge of database management software such as Access, Excel, or other software systems is essential for keeping track of documents.
• Organizational Skills: Documentation Specialists must have excellent organizational skills in order to keep track of a large number of documents.
• Attention to Detail: It’s important to pay attention to the details of each document to make sure it’s accurate and up to date.
• Communication Skills: Documentation Specialists are often required to communicate effectively with other departments or business partners.
• Technical Writing: Being able to write clear, concise, and accurate technical documents is essential for a successful Documentation Specialist.
• Research Skills: Documentation Specialists must be able to conduct research in order to find the necessary information for their documents.

What skills should I put on my resume for Documentation Specialist?

Making a strong impression on potential employers can be a challenge, but crafting a resume that accurately highlights your abilities and experience will help you stand out from the competition. As a Documentation Specialist, you will need to have a deep understanding of the software and processes relevant to your role as well as a mastery of written and verbal communication skills. Here are some key skills you should include in your resume:

• Knowledge of Documentation Processes: Document specialists must understand the ways in which information is gathered and stored, including how to format and organize documents in a logical manner.
• Software Proficiency: Document specialists must be proficient with a wide range of software, including Microsoft Office Suite, Adobe Acrobat, SharePoint, and other document management systems.
• Understanding of Technical Terminology: Documentation specialists must be familiar with technical terminology and concepts, and able to quickly learn new software and systems.
• Excellent Writing and Editing Skills: Document specialists need to be able to clearly and concisely express information in both written and verbal form, and have strong editing skills.
• Attention to Detail: Document specialists must be detail-oriented and able to consistently create accurate and error-free documents.
• Organizational Skills: Document specialists must be able to quickly and efficiently organize large amounts of information and prioritize tasks.

By including these skills in your resume, you will demonstrate to potential employers that you are a well-rounded Documentation Specialist who is capable of creating and managing high-quality documents.

Key takeaways for an Documentation Specialist resume

If you are looking to create a resume for a position as a Documentation Specialist, there are a few key takeaways to keep in mind. First and foremost, emphasize your experience in the field. Documentation Specialists must be organized, efficient, and detail-oriented, so you’ll want to make sure that you highlight any past positions or internships related to this type of work.

Include information about any software programs you’re familiar with or have used in the past, such as Microsoft Word and Excel, Adobe InDesign, and other document publishing programs. Showcase any training or certifications you may have related to this role, as well as any awards or recognition you’ve received for your work.

When describing your skills, focus on those that are related to this type of job, such as organization, attention to detail, writing and editing, research, and problem-solving. Additionally, be sure to mention any experience you may have in creating documents, such as manuals, user guides, and reference materials.

Finally, be sure to include details about your ability to work with different departments, whether externally or internally. Demonstrate how you can communicate effectively and work with others to ensure that all documents are up-to-date, accurate, and organized.

By emphasizing these key takeaways, you can create a resume that will stand out and help you land the position of Documentation Specialist.

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This question is about document specialist resumes .

How do you describe documentation skills on a resume?

You describe documentation skills on a resume in several ways, including listing them in the skill section and described with real-world experiences and achievements in the profile summary and work experience sections.

When it comes to documentation, skills such as basic data and analytical abilities, strong organization, and attention to detail are important and should be showcased throughout the resume.

When deciding what documentation skills to include, we recommend doing two things. First, review the job description and highlight all of the skills mentioned. Second, assess your professional skills and identify which ones overlap with the job description. From this, choose three to five core skills that you believe will best showcase your expertise.

Now comes the fun part. You're going to want to begin talking about your skills as a documentation specialist starting with the profile summary. For example, "Highly knowledgeable and analytical Documentation Specialist with excellent attention to detail and strong organizational skills."

In the work experience section, you should prove these communication skills by creating descriptive details that demonstrate how you've used each one in the workplace. We recommend starting with an action verb and including real numbers to support your achievements when possible.

For example, "Manage a fax pipeline via computer of 1000 or more faxed documents consisting of tax returns, paystubs, titles, insurance papers, and any other required documents needed to process and close loans."

Top documentation skills to list on a resume:

Data and analytical abilities

Organizational skills

Typing and computer skills (e.g., 55 wpm)

Time-management abilities

Verbal and written communication

Attention to detail

Responsibility and professionalism

Microsoft (Excel, Word, Outlook, PowerPoint)

Familiar with industry terminology

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Document Specialist Jobs

Learn more about document specialist jobs.

Who is a documentation specialist?

What is a document specialist's job description?

What degree do you need to be a documentation specialist?

How much does a documentation specialist make?

How much does a document review specialist make?

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• How Do You Describe Documentation Skills On A Resume

Resume Worded   |  Resume Skills

Skill profile, document specialist, improve your resume's success rate by using these document specialist skills and keywords ..

• Hard Skills and Keywords for your Document Specialist Resume
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Looking for keywords for a specific job search for your job title here., © 2024 resume worded. all rights reserved., document specialist resume keywords and skills (hard skills).

Here are the keywords and skills that appear most frequently on recent Document Specialist job postings. In other words, these are the most sought after skills by recruiters and hiring managers. Go to Sample Templates ↓ below to see how to include them on your resume. Remember that every job is different. Instead of including all keywords on your resume, identify those that are most relevant to the job you're applying to. Use the free Targeted Resume tool to help with this.

• Document Management
• Document Review
• Legal Document Preparation
• Document Preparation
• Adobe Acrobat
• Legal Research
•  Find out what your resume's missing
• Customer Service
• Documentation
• Document Imaging
• Microsoft Access
• Document Processing
• Administrative Assistance
• Legal Writing

Resume Skills: Software

• Adobe Acrobat Pro
• Microsoft Office Suite
• Dropbox Business
• Google Drive
• Microsoft Sharepoint
• Salesforce Docs
• Legal analysis software (CLAS, LexisNexis)
•  Match your resume to these skills

Resume Skills: File Organization & Management

• Document Indexing
• Categorization
• Storage Management
• Records Management
• Version Control

Resume Skills: Document Preparation & Review

• Document Proofreading
• Quality Control
• Compliance Verification

Resume Skills: Additional

• Digital Preservation
• Disaster Recovery Process
• Information Privacy Laws
• Office Equipment Maintenance
• Shredding and Disposal Best Practices

Resume Skills: Office Productivity

• Microsoft Word

Resume Skills: Professional writing

• Proofreading
• Content management
• Localization

Resume Skills: Techniques

• Quality assurance
• Risk management
• Data classification
• Record management

Resume Skills: Legal

• Contract Law
• Legal Documentation
• Civil Litigation
• Corporate Law

Resume Skills: Languages

• Spanish (Fluent)

Resume Skills: Data Entry Software

• Google Spreadsheets
• OpenOffice Calc

Resume Skills: CRM Software

• Microsoft Dynamics 365
• Netsuite CRM

Resume Skills: Database Systems

• Microsoft SQL Server

Resume Skills: Programming

• Python (Pandas, Numpy)

  Where on my resume do I add these buzzwords? Add keywords directly into your resume's work experiences , education or projects. Alternatively, you can also include a Skills section where you can list your technical skills in order of your proficiency. Only include these technical skills or keywords into your resume if you actually have experience with them.

   Does your resume contain all the right skills? Paste in your resume in the AI Resume Scan ↓ section below and get an instant score.

Compare Your Resume To These Document Specialist Skills (ATS Scan)

Paste your resume below and our AI will identify which keywords are missing from your resume from the list above (and what you need to include). Including the right keywords will help you get past Applicant Tracking Systems (i.e. resume screeners) which may scan your resume for keywords to see if you're a match for the job.

Sample Document Specialist Resume Examples: How To Include These Skills

Add keywords directly into your resume's work experiences , education or skills section , like we've shown in the examples below. use the examples below as inspiration..

  Where on my resume do I add these buzzwords? Add keywords directly into your resume's work experiences , education or projects. Only include these technical skills or keywords into your resume if you actually have experience with them.

How do I add skills to a Document Specialist resume?

Go through the Document Specialist posting you're applying to, and identify hard skills the company is looking for. For example, skills like Document Review, Adobe Acrobat and Legal Document Preparation are possible skills. These are skills you should try to include on your resume.

Add other common skills from your industry - such as Data Entry, Legal Research and Customer Service - into your resume if they're relevant.

Incorporate skills - like Banking, Administrative Assistance and Legal Writing - into your work experience too. This shows hiring managers that you have practical experience with these tools, techniques and skills.

A good Document Specialist has strong attention to detail, so try to include examples of where you handled complex projects or processes.

Try to add the exact job title, Document Specialist, somewhere into your resume to get past resume screeners. See the infographic for how to do this.

Word Cloud for Document Specialist Skills & Keywords

The following word cloud highlights the most popular keywords that appear on Document Specialist job descriptions. The bigger the word, the more frequently it shows up on employer's job postings. If you have experience with these keywords, include them on your resume.

Document Specialist Soft Skills

Here are common soft skills that appear on Document Specialist job postings. Unlike hard skills, which refer to tools, software or techniques, soft skills focus on character traits and interpersonal skills. Instead of listing these phrases on your resume, try to show them through your bullet points like in the examples below.

Tip: Do not list these words or phrases on your resume, and instead focus on the hard skills we described above.

Get your Resume Instantly Checked, For Free

Upload your resume and we'll spot the issues in it before an actual document specialist recruiter sees it. for free., document specialist resume templates.

Here are examples of proven resumes in related jobs and industries, approved by experienced hiring managers. Use them as inspiration when you're writing your own resume. You can even download and edit the resume template in Google Docs.

Resume Example Professional

An effective Description of the templates...

Download this resume template

This resume template is suitable for experienced hires or mid-level hires. The education contains two examples of an education experiences, but only include one (your most recent one) if you're a senior level employee.

Tips on why this template works

   makes great use of space.

It strikes the right balance between white space and content, and doesn't waste space on unnecessary images and icons. Remember, recruiters aren't looking at how creative you are when it comes to your template. Your content is core and should be the focus.

   Strong resume bullet points

This job seeker uses resume bullet points that uses strong action verbs, and most importantly, contain numbers that demonstrate the significance of their accomplishments.

Resume Example Highlights (Free)

This template is clean, readable by resume screeners, and is effective at calling out key accomplishments and projects from specific work experiences. This would be useful if you have been at a company for a while, or been in a consulting-type of role, and want to point hiring managers to your most impressive accomplishments.

   Strong action verbs

Action verbs are important on your resume are vital. They evoke strong imagery to your reader, and this resume does an excellent job by using words such as “spearheaded,” “managed,” and “drove.” These words will help you to put your achievements in perspective, in conjunction with measurable results. Use action verbs relating to the skills you want to highlight.

   Specific examples of finished projects

Many of your accomplishments will involve your responsibilities in your employer's high-level projects. Recruiters want to see what you’ve completed in previous roles -- such as the Operations Improvement Project and new iPhone app launch highlighted in this resume. The numbers make your experience real, rather than a vague “oversaw several teams for a project.” What did you do specifically? Be specific.

Resume Example Modern Two-Column

This two column resume template has been designed and created in Google Docs, and puts an emphasis on a skills section. You can download it in Word, or edit it directly in Google Docs.

   Prioritize work experience, while including other key sections

The two-column in this Google Docs resume template prioritizes the work experience sections, while maximizing the content into the resume. Not all two column templates are ATS-compatible, but this one is when it is saved as PDF and passed through a resume screener.

   Includes a strong Skills section

Skills sections are a great way to include specific keywords and skills that you have, that haven't been included in other parts of your resume. This helps you get past resume screeners that scan your resume for specific keywords.

Resume Example Clean Modern

If you're a job seeker with a few years of experience under your belt, use a template like this one. It's simple, effective at highlighting our work experience, and minimizes the emphasis on the education section (the dates are omitted which is good to prevent ageism, especially if you graduated more than 10 years ago).

   Professionally-designed template

Minimal templates like this one are exactly what mid-to-senior level recruiters want to see - it shows professionalism, focuses on accomplishments, and makes full use of each page.

   Resume summary highlights key accomplishments

The first rule about including a resume summary is that it does not repeat accomplishments mentioned elsewhere on the resume. This resume stresses new software engineering and leadership skills right at the top of the resume, and includes an award too. If you include a summary, try to include a mix of both technical accomplishments (e.g. projects you developed or led), as well as career-related accomplishments (e.g. being promoted).

Resume Example Entry-Level (Free)

Use this Google Docs template if you're a student, recent graduate, or a career changer. Right out of college, you may not have much experience in the field. To supplement that, use your experience in clubs and activities, volunteering, projects, and useful coursework to help highlight your knowledge on the subject.

   Emphasis on education

If you're an entry-level job seeker that has recently completed education (or in the process of completing a degree), you should prioritize your education and include it first. This Google Docs template does this.

   University projects relevant to the job

If you're an entry level job seeker (or a career-changer), you may not have enough work experience to fill up your resume. This is where class projects and university projects come in. This template has a section dedicated to projects, which you can use to talk about volunteering, class projects, or personal projects relevant to the job.

Resume Example Concise

This is a suitable Google Docs resume template for all kinds of roles, including senior, entry-level and mid-level. Note how the focus is the work experience section only, and the education section is limited. This is what you should do if you graduated a while ago.

   Use a skills section to highlight specific keywords

To get past resume screeners and Applicant Tracking Systems, use a skills section that includes specific skills the job is looking for. This is an easy way to tailor your resume.

   Keep you education short, if you're a mid to senior level job seeker

What skills should you put on a Document Specialist resume?

Some effective Document Specialist skills you can add to your resume include:

Target your Resume to a Job Description

While the keywords above are a good indication of what skills you need on your resume, you should try to find additional keywords that are specific to the job. To do this, use the free Targeted Resume tool. It analyzes the job you are applying to and finds the most important keywords you need on your resume. It is personalized to your resume, and is the best way to ensure your resume will pass the automated resume filters. Start targeting your resume

Most resumes get auto-rejected because of small, simple errors. These errors are easy to miss but can be costly in your job search. If you want to make sure your resume is error-free, upload it to Score My Resume for a free resume review. You'll get a score so you know where your resume stands, as well as actionable feedback to improve it. Get a free resume review

Scan your skills and keywords.

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Find out what keywords recruiters search for. These keywords will help you beat resume screeners (i.e. the Applicant Tracking System).

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Top 18 Documentation Specialist Resume Objective Examples

Updated July 15, 2023 13 min read

A resume objective is a brief statement that appears at the top of your resume and outlines your professional goals. Writing an effective resume objective for a documentation specialist position requires you to focus on the skills and qualifications needed for the job. You should include relevant certifications, experience, and knowledge that make you an ideal candidate for the position. Additionally, explain how you can use those skills to benefit the company. For example, “Seeking a Documentation Specialist role to utilize my 5+ years of experience in creating technical documents, ensuring accuracy and quality control throughout the process.” This statement shows that you have experience in document creation, as well as quality assurance. It also highlights your ability to contribute to the company's success.

or download as PDF

Top 18 Documentation Specialist Resume Objective Samples

• To obtain a position as a Documentation Specialist utilizing my strong organizational and communication skills.
• To secure a position as a Documentation Specialist where I can utilize my experience in creating, editing, and managing documents.
• Seeking an opportunity to join a dynamic team as a Documentation Specialist, leveraging my knowledge of document management systems and processes.
• To use my expertise in document management to contribute to the success of an organization as a Documentation Specialist.
• Aiming to leverage my extensive experience in document processing and analysis as a Documentation Specialist.
• To bring my proven ability to create, review, and update documentation to an organization as a Documentation Specialist.
• Looking for an opportunity to work with an innovative team as a Documentation Specialist utilizing my strong technical writing skills.
• To contribute to the success of an organization by providing excellent document control services as a Documentation Specialist.
• Looking for an opportunity to join an established firm as a Documentation Specialist where I can apply my knowledge of document creation and formatting tools.
• Seeking employment with an organization that values quality documentation, where I can serve as their Documentation Specialist using my superior attention-to-detail skills.
• To obtain the position of Document Specialist at ABC Company where I can apply my knowledge of document structure and content development techniques.
• Desire to join XYZ Company in the role of Document specialist where I can use my expertise in developing user manuals and other documents for internal use.
• To be part of ABC Company’s team as Document specialist while applying advanced knowledge of MS Office Suite tools for creating documents efficiently and accurately.
• Aiming to join XYZ Company’s team in the capacity of Document specialist while utilizing strong research skills for gathering information required for creating documents effectively.
• Seeking the role of Document specialist at ABC Company where I can use advanced understanding of formatting tools such as HTML/XML/CSS for creating high-quality documents quickly.
• Looking forward to joining XYZ Company’s team in the capacity of Document specialist while using exceptional problem-solving abilities for resolving any issues related to documentation quickly and efficiently.
• Eagerly seeking employment with ABC Company in the role of Document specialist while applying excellent interpersonal skills for interacting with colleagues from various departments effectively and professionally

How to Write a Documentation Specialist Resume Objective

A resume objective is a statement of purpose that provides potential employers with an overview of your skills and qualifications. As a documentation specialist, it is important to craft an effective resume objective that will make you stand out from other applicants and demonstrate the value you can bring to the company.

When writing a documentation specialist resume objective, start by emphasizing your experience in the field. Include any relevant certifications or training you have received, as well as any specializations or technical skills you possess. Make sure to highlight your strengths and abilities that are most relevant to the position you’re applying for. Be sure to also mention how your expertise can benefit the employer’s business objectives.

Next, make sure to include any relevant accomplishments such as awards, publications, or projects you’ve completed while working in this field. This will help show potential employers that you have the necessary experience and knowledge to excel in the role. Finally, indicate what kind of environment or company culture would be best suited for your skillset. This will help employers determine if you would be a good fit for their organization.

By crafting an effective resume objective for a documentation specialist position, you can demonstrate why you are uniquely qualified for the job and set yourself apart from other applicants. With this information, employers will be able to better evaluate your skills and qualifications and decide if you are an ideal candidate for their open position.

Related : What does a Documentation Specialist do?

Key Skills to Highlight in Your Documentation Specialist Resume Objective

As a Documentation Specialist, your resume objective should effectively communicate your proficiency in managing, organizing, and maintaining documents within a company. This section titled 'Key Skills to Highlight in Your Documentation Specialist Resume Objective' will guide you through the essential skills that potential employers look for when hiring for this position. These skills not only showcase your capabilities but also set the tone for what you bring to the table. By emphasizing these key areas, you can create a compelling resume objective that stands out from the competition.

1. Microsoft Word

A Documentation Specialist is responsible for creating, managing, and organizing various types of company documents. Proficiency in Microsoft Word is crucial because it is one of the most commonly used software for document creation and management. This skill allows the specialist to create professional documents with proper formatting, incorporate graphics or tables if necessary, track changes, provide comments, and perform other tasks efficiently. Therefore, mentioning this skill in a resume objective would highlight the candidate's ability to effectively fulfill the job responsibilities.

2. Adobe Acrobat

A Documentation Specialist often needs to create, edit, and manage digital documents. Adobe Acrobat is a widely used software for handling PDF files, which are commonly used in business settings for their versatility and security features. Mastery of Adobe Acrobat allows the specialist to efficiently perform tasks such as combining files, creating fillable forms, editing text, adding comments or annotations, encrypting documents, and more. This skill is crucial in ensuring that all documentation is professionally presented, easily accessible, and secure.

3. MadCap Flare

MadCap Flare is a powerful software tool used for creating and managing complex documentation projects. As a Documentation Specialist, having proficiency in MadCap Flare demonstrates your ability to effectively organize, design, and publish comprehensive technical documents. This skill is crucial as it shows potential employers that you are capable of handling large-scale documentation tasks with efficiency and accuracy. It also indicates your familiarity with modern documentation tools and technologies, which can significantly enhance productivity and quality of work.

4. SharePoint

A Documentation Specialist often needs to manage, organize, and control documents in a systematic manner. SharePoint is a web-based collaborative platform that integrates with Microsoft Office and is primarily used for document management and storage system. It allows multiple users to collaborate on documents simultaneously. Therefore, proficiency in SharePoint is essential for a Documentation Specialist as it can greatly enhance their efficiency in managing and controlling documents. Including this skill in a resume objective demonstrates the candidate's ability to effectively handle document management tasks using advanced tools, which could make them stand out to potential employers.

A Documentation Specialist often needs to create, manage and maintain clear and effective documents which may include diagrams, flowcharts or schematics. Visio is a tool that allows for the creation of such complex visuals in an easy-to-understand manner. Having this skill on a resume shows potential employers that the candidate can effectively use this tool to produce high-quality documentation, thus improving communication and understanding within the organization.

Snagit is a screen capture tool that allows users to capture, edit, and share images and videos. For a Documentation Specialist, this skill is essential as it aids in creating visual guides, tutorials, and other instructional materials. It can help improve the quality of the documentation by providing clear and concise visual aids. Including this skill in a resume objective shows potential employers that the candidate has the necessary tools to create comprehensive and understandable documents.

7. FrameMaker

A Documentation Specialist is responsible for creating, maintaining, and managing company documents. FrameMaker is a document processor designed for writing large or complex documents, including structured documents. It is essential for a Documentation Specialist as it allows them to efficiently create, edit, and manage large volumes of information in a structured and organized manner. This skill demonstrates the candidate's ability to handle complex documentation tasks, thus making them more desirable to potential employers.

8. Confluence

A Documentation Specialist is responsible for the creation, maintenance, and management of information. Confluence is a collaboration software program developed by Australian software company Atlassian. It enables professionals to work together on projects, co-create content, and share ideas. As a Documentation Specialist, proficiency in Confluence is essential as it helps in organizing work, managing projects and documents efficiently. It also allows for effective collaboration with other team members which can enhance productivity and streamline workflows. Therefore, having this skill can make the candidate more appealing to potential employers as it shows their capability to handle documentation tasks in a modern, digital environment.

As a Documentation Specialist, proficiency in JIRA is crucial as it is a widely used tool for issue tracking and project management. This skill is needed for a resume objective because it demonstrates the ability to effectively manage, track, and update documentation projects. It also shows familiarity with agile work environments and the ability to collaborate with cross-functional teams. Moreover, JIRA proficiency can streamline the process of maintaining high-quality documentation that meets regulatory standards and company requirements.

10. XML Authoring

A Documentation Specialist often needs to create, manage, and maintain digital documents. XML Authoring is a skill that allows the specialist to structure and store information in a way that can be universally understood and used across various systems and platforms. This skill is crucial for ensuring the accuracy, consistency, and accessibility of important documentation. It also enables efficient document management, which can save time and resources for the organization. Therefore, having XML Authoring as a skill in a resume objective demonstrates technical proficiency and an ability to handle complex documentation tasks effectively.

In conclusion, the objective section of your Documentation Specialist resume is a vital component that can significantly influence an employer's first impression. Highlighting key skills in this section not only demonstrates your competence but also sets you apart from other candidates. Remember, the goal is to showcase how your unique skill set aligns with the job requirements and contributes to the organization's success. Tailoring this section to each specific job application can greatly increase your chances of landing an interview.

Related : Documentation Specialist Skills: Definition and Examples

Common Mistakes When Writing a Documentation Specialist Resume Objective

A resume objective is a critical component of any resume, and it is important for documentation specialists to craft a strong one that accurately reflects their skills and experience. Unfortunately, many job seekers make common mistakes when writing their resume objectives, which can hurt their chances of getting an interview. In this essay, I will discuss some of the most common mistakes made when writing a documentation specialist resume objective.

The first mistake is not customizing your resume objective to the specific position you are applying for. Your resume objective should be tailored to the job you are applying for and should include relevant keywords from the job description. This shows employers that you have taken the time to research the job and understand what they need in an ideal candidate. Generic objectives such as “seeking a challenging position” are too broad and do not demonstrate your interest in the role.

Another mistake is including too much information in your objective statement. Your objective should be concise and focused; it should clearly state why you are qualified for the position without going into unnecessary detail. Try to keep your statement under three sentences so that it does not take up too much space on your resume or distract from other important sections such as education or work experience.

Finally, some documentation specialists make the mistake of using jargon or technical terms that may be unfamiliar to recruiters or hiring managers who don’t specialize in the same field. While it is important to highlight your expertise in certain areas, using language that may confuse or intimidate potential employers will not help you get an interview. Stick to clear and concise language that anyone can understand when crafting your resume objective.

In conclusion, there are several common mistakes made when writing a documentation specialist resume objective but with careful consideration these can be avoided. Take time to customize your statement for each position you apply for, keep it short and focused, and use simple language that anyone can understand; this will ensure that your document stands out among others vying for the same job!

Related : Documentation Specialist Resume Examples

A right resume objective for a Documentation Specialist should focus on the applicant's ability to accurately document processes and procedures, while a wrong resume objective would focus on the applicant's desire to obtain the job itself.

Editorial staff

Brenna Goyette

Brenna is a certified professional resume writer, career expert, and the content manager of the ResumeCat team. She has a background in corporate recruiting and human resources and has been writing resumes for over 10 years. Brenna has experience in recruiting for tech, finance, and marketing roles and has a passion for helping people find their dream jobs. She creates expert resources to help job seekers write the best resumes and cover letters, land the job, and succeed in the workplace.

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45+ Best Communication Skills for Your Resume (Examples)

Discover the best communication skills for your resume. From verbal to written communication, learn how to list and describe them to make a lasting impression.

When adding communication skills to your resume, focus on tailoring them to the job ad and using specific terms from the job description. Highlight achievements showcasing your communication strengths, whether it's leading a project, resolving conflicts, or using digital tools like Slack and Zoom. This not only aligns you with what employers are seeking, but also boosts your chances with applicant tracking systems. Always back up your skills with examples to show you can deliver results and work well with others.

Soft skills often get a bad rap for being less important. But they hold serious value — these skills are innate and not always teachable. Yet, simply stating “communication skills” in your resume is too vague to show off your strengths to a recruiter.

Solid communication is key to building relationships, expressing needs, and sharing information — it’s everywhere, including the workplace. The trick is to show your communication skills in a way that highlights what you can achieve and the potential you bring to the company. 

And you can do this through your resume. This article will tell you: 

• All the top communication skills to include. 
• How to list your communication skills on a resume.
• The best ways to improve your abilities for future job opportunities. 

What Are Communication Skills and Why They Matter on a Resume?

Communication skills are how you share ideas, listen, and respond to others, whether verbal, non-verbal, visual, or written. We use these skills every day, so I’ll spare you the full textbook definition — it’s basically how you get your point across and understand others. 

Here’s how the main types of communication can translate into a resume: 

• Verbal communication. We all learn to talk early on, but clear and confident communication is a skill that takes practice. On your resume, you can highlight cases where you led a meeting, conducted a presentation, or explained complex ideas to a colleague.
• Non-verbal communication. This includes body language, eye contact, and facial expressions. Ever noticed how a smile can make someone more approachable? That’s non-verbal communication in action. Demonstrate this on your resume by mentioning roles where you engaged with clients face-to-face, showing approachability and confidence.
• Written communication. Writing emails, reports, or even messages in a chat all fall under written communication. If you’ve ever written a LinkedIn post, a persuasive email, or a detailed report, highlight these experiences on your resume. Show your impact with examples of increased engagement or positive feedback. 
• Visual communication. Using visuals like graphs, charts, or slides to communicate is a great way to get your message across. On your resume, you can mention creating PowerPoint presentations or designing infographics to convey complex ideas or data. 

Many communication skills are considered soft skills because they are personal traits that largely come from everyday experience—think active listening or body language. But many others are hard skills because they require specific knowledge and, usually, on-the-job training—for instance, negotiation techniques or even presentation skills.

With that said, all communication skills are precisely that: skills, not talents . And skills you can learn and improve. Even if you don’t think of yourself as a natural-born communicator, you can take steps to get better at both “hard” and “soft” types of communication skills.

Why do communication skills matter to employers?

Employers want candidates who can clearly express themselves and work well with others — would you really want a Dwight in your office? Good communication can prevent misunderstandings and frustration, making the workplace more productive. 

Communication skills are also crucial across many areas of professional life. You can apply them in business meetings, team projects, customer interactions, or those “networking” sessions in the office kitchen. Showing recruiters you’ve mastered the art of communication is showing them your versatility. 

Here’s a round-up of the top communication skills to include  on your resume: 

Top Communication Skills Examples 

Once your resume grabs the recruiter’s attention, be prepared to discuss all those impressive skills during the interview. Make sure you genuinely understand each skill you’ve listed and how it relates to your experience.

Here’s a rundown of the top communication skills and how they play out in the workplace:

Verbal communication

Verbal communication skills are basically about how good you are with the words and sounds that come out of your or other people’s mouths — about how well you articulate your thoughts and how well you understand what others say. These skills include expressing your ideas, dealing with customers, or persuading your boss to upgrade the office coffee machine. 

Strong verbal communication tells employers you can articulate information, suggestions, and feedback. For roles involving customer interactions or leadership, having solid speaking skills shows you can convey messages clearly and lead with confidence. But remember, verbal communication (like any other form of communication) is a two-way street. Active listening is just as important as speaking clearly.

Most of us can hold a conversation, so be specific on your resume. 

Here are some examples of how to list verbal communication on a resume: 

• Interpersonal communication
• Listening skills 
• Outbound calling 
• Body language
• Foreign languages
• Presenting skills 

Written communication

Written communication skills are about how well you convey information through messages, emails, reports, and notes. You don’t need to be a literary genius, but you should be clear and concise to avoid misunderstandings. 

One key thing to note: even if your job title doesn’t immediately bring “writing” to mind, strong writing skills can still be an asset on your resume.

When you write well, you can inform and persuade through your words, whether drafting reports, creating social media posts, or sending emails. And with so many of us working remotely, knowing how to communicate professionally (without overusing emojis or exclamation marks) is always a plus.

Check out these valuable writing skills for your resume: 

• Sending emails 
• Proposal and report writing 
• Spelling and grammar
• Editing skills
• Paraphrasing 
• Translation 

Giving and accepting feedback 

Giving and accepting feedback helps improve performance and productivity by showing employees and managers what’s working and what needs to change. 

Employers want to know you can handle constructive criticism without feeling like you’re under attack. Including this skill on your resume highlights that you’re committed to growth and can push others to do the same, making you a strong collaborator and proactive learner. 

Here’s how to frame those skills on a resume to show you’re dedicated to your development: 

• Constructive feedback
• Active listening
• Accountability
• Willingness to learn 
• Open-mindedness 

Team-building and collaboration

Team-building and collaboration involve working well with others to solve problems and achieve common goals. Effective team builders can delegate tasks, communicate clearly, and help team members grow. 

Teamwork makes the dream work, so being able to share ideas and listen to others tells employers you can work harmoniously in a group. Highlighting team-building and collaboration on your resume also shows you can motivate and support your team toward success. 

Here are some more skills to show you work well in a team: 

• Team communication
• Delegation 
• Goal setting 
• Adaptability
• Taking ownership 
• Inclusivity 

Leadership skills 

Leadership skills involve firing up your team, setting goals, training employees, and running operations. A successful leader can push their team to their full potential while making them feel valued and appreciated. 

Trust is key, and people work better for managers they believe in — so your ability to build rapport and guide teams in a positive working environment is a must. Nobody feels inspired by a micromanaging boss breathing down their neck, right?

Here are some phrases that will make your leadership abilities shine on a resume: 

• Management abilities 
• Employee training 
• Motivational feedback
• Planning and organization 
• Interviewing skills 
• Customer relationship management

Digital communication

Digital communication skills are essential in today’s remote and hybrid work environments. Knowing your way around Zoom, Slack, Asana and Microsoft Teams ensures easy collaboration and interaction.

Nobody wants to be the person who accidentally sends a private message to the entire team. Including this skill on your resume shows your ability to keep up with the times, especially handy for remote workers, or in areas like customer support or social media. 

Consider listing these skills on your resume to show your technical communication prowess: 

• Online meeting etiquette
• Remote collaboration
• Professional branding 
• Customer support 
• Digital messaging 
• Social media networking 

Conflict resolution 

Conflict resolution skills help navigate and settle any disputes to maintain a positive workplace. Whether you’re negotiating tough deals, dealing with customer complaints, or deciding on the office AC temperature, you can apply these skills to a range of situations. 

But it’s not just about settling disputes. Adding conflict resolution to your resume tells employers you value workplace harmony, which can boost productivity. It shows you have solid listening skills and that you consider others’ perspectives and respond thoughtfully. 

Check out these examples of how to frame conflict resolution on a resume: 

• Mediation skills 
• Trust building 
• Employee relations 
• Problem-solving 
• Emotional intelligence 
• Impartiality

Negotiating skills 

Negotiating skills are about reaching mutually beneficial agreements through formal contracts or verbal agreements. Skilled negotiators adapt their communication styles to fit the listener’s requests and avoid misunderstandings.

Pulling off a successful negotiation requires problem-solving, persuasive communication, and reading the room — all abilities that will make you an impressive candidate for future employers. 

Negotiation skills aren’t limited to the bargaining table, though. 

Take a look at some more specific ways to describe them on a resume: 

• Strategic thinking 
• Persuasive speaking 
• Assertive attitude
• Rapport-building 
• Contract negotiation 
• Business negotiation

How to Find the Best Communication Skills to Put on a Resume?

Googling “communication skills” and copy-pasting the first result won’t cut it. Recruiters have seen “listening skills” way too many times.

To make an impression, you need to be smart with your word choice, understand what the employer is looking for, and show exactly how your skills make a difference.

Check the job description

Tweaking your resume to match the job description might seem like extra effort — but it’s an easy way to get inspiration on what skills and experience the employer wants from you. 

Will you be working with a global team? Mention how your remote collaboration skills have helped you build connections. Are they looking for someone with growth potential? Outline your experiences in accepting and acting on feedback.

Using similar terms from the job description shows recruiters you’re the right fit for the role and boosts your chances with applicant tracking systems (ATS) when scanning resumes for keywords. 

Check out this job ad for a product manager position: 

This company’s looking for someone who can communicate in group discussions, so mention times you led projects or regularly contributed to meetings to show you’re a team player. They also emphasized data visualization, so include your knack for explaining complex ideas to non-technical clients. 

You don’t need to quote the job ad word for word — just outline your relevant experiences, and your skills will speak for themselves.

Research skills relevant to your industry

Every industry has its own communication style — whether it’s interviewing in recruitment, content creation in marketing, or interacting with customers in sales. Some working environments require online collaboration, while others have you mingling with your colleagues. 

Recruiters look for candidates who understand the core skills of your chosen industry and can show proficiency in those areas. Doing your homework on industry-specific communication tells employers you have the skills to address the unique challenges and needs of that field. 

Consider your achievements

If your skills list is still looking pretty thin, think about your accomplishments and how you’ve applied your skills in real-world scenarios. 

Look at your past achievements and identify the communication skills that played a key role. Have you successfully led a team project? Emphasize your abilities in team communication, delegation, and even conflict resolution. 

If you’re short on work experience, think about your days in education. Did you navigate a year of online learning during the pandemic? Perfect — you can list skills like remote collaboration, online messaging, and a great deal of patience on your resume.

Still stuck on inspiration? Check out our AI Skill Explorer to dig deeper into any key skills you may have missed.

How to Put Communication Skills on a Resume?

You’ve pinpointed your skills, but you can’t just list them on your resume and call it a day. Recruiters only spend a few seconds on each resume, so your skills must stand out and prove you’re a top-notch candidate. 

Let’s dig into where you should include your skills and how to use them to show off your accomplishments. 

Tailor to the job description

Job postings spell out exactly what they want — so use that to your advantage. 

Start by digging into the job ad and highlighting any specific communication skills listed as requirements. But avoid copying and pasting generic terms like “client support.” These phrases are bland and don’t tell the recruiter what you bring to the table. 

Focus on real wins — if they need someone to handle customer interactions, highlight your successes in customer service. You can also use action verbs, such as “presented” and “collaborated” to make your resume more dynamic and easier to scan by ATS systems.

You don’t need to overhaul your resume completely for each application. Just tweak your word choice and skill selection to match what each employer is looking for, and show how your skills translate into success.

Mention top skills in the resume summary

Your resume summary is your elevator pitch and how you’re going to grab a recruiter’s attention right off the bat. Make it concise, relevant, and interesting by focusing on the communication skills that make you a standout candidate. 

Include the communication skills that are most relevant to the position. If the job requires strong verbal skills, emphasize your expertise in delivering engaging presentations or negotiating with stakeholders. Always aim to link these communication skills to your achievements to show the impact of your abilities. 

Here’s an example of an eye-catching summary with a focus on communication skills: 

Customer service specialist with a knack for effective verbal communication and problem-solving. Skilled in handling customer inquiries, resolving complaints, and presenting product features. Recognized for maintaining high levels of customer satisfaction and maintaining positive client relationships.

Showcase skills via your work experience

Listing skills in bullet points is neat for summarizing, but it’s just that — a summary. Recruiters need to see how you put those skills into action and how they benefit the company. Saying you’re great with phone calls doesn’t mean much if you prefer leaving long voice notes (guilty as charged)!

When describing your work experience , pick specific examples that show how you’ve used your communication skills. Think about times when your communication skills were pivotal and delivered real results. 

Did you lead a successful project meeting? Or negotiate a deal that brought in significant revenue? These are gold for showcasing your abilities. And you can add more weight to your accomplishments by using real numbers to back up your claims. 

Here’s how to show your skills in your work experience section with measurable outcomes:

Administrative Assistant | ABC Company March 2019 — Present • Managed office communications, including emails, phone calls, and scheduling meetings, ensuring smooth day-to-day operations. • Coordinated travel arrangements and itineraries for executives, managing detailed records and expense reports. • Developed and maintained filing systems, boosting data retrieval efficiency by 30%. • Assisted in preparing presentations and translating complex data into clear, concise information for team meetings. • Acted as a liaison between departments, encouraging effective communication and collaboration across the organization. • Organized company events and meetings, ensuring all logistics were handled seamlessly and attendees were well-informed.

Through these experiences, the jobseeker is demonstrating key skills, like conveying complex information, teamwork, and leadership abilities. It's not about cramming “communication” into every sentence, but strategically emphasizing how strong communication skills helped you deliver results. 

Summarize with a list of skills

Once you’ve woven your abilities into your work experience, you can summarize them in your skills section. Including a bulleted list lets recruiters and ATS scanners quickly identify your strengths. 

Here’s an example of how to outline your skills: 

• Presenting data. Excellent at presenting complex information and ideas in meetings and client interactions. • Team Collaboration. Effective in working with cross-functional teams to achieve common goals. • Data Visualization. Adept at explaining data insights to non-technical stakeholders. • Analytical Skills. History of identifying issues and implementing practical solutions. • Project Management. Expertise in planning, executing, and overseeing projects to ensure successful completion. • Technical Knowledge. Proficiency with Microsoft Office Suite and project management software, like Asana and Trello.

But remember, recruiters will only glance over this section — they might even use it to determine if the rest of your resume is worth investigating. So make sure you tailor your skills to match keywords in the job description. 

While it’s handy to cover the basics, avoid using too many generic terms. Instead, opt for specific skills and tools, such as “Project Management,” “Customer Relationship Management (CRM) Software,” or “Digital Marketing Campaigns.”

Spotlight skills using the right format

Many assume that a functional or combination format is the answer to drawing attention to your skills. However, using a functional or combination resume is a risky departure from the standard, recruiter-approved reverse-chronological resume format, which places your work experience front and center. 

Here’s a rundown of the main resume formats: 

• Reverse-chronological format . This widely used format highlights your work history, starting with your most recent position and working backward. Recruiters favor this layout because it clearly showcases your career progression and makes it easy to find key information. I highly recommend this structure to boost your chances of getting noticed. 
• Functional (skills-based) format . The functional format places your skills front and center, but can often lead recruiters to make the wrong assumptions and wonder what you have to hide. This outdated format also doesn’t perform well with Applicant Tracking Systems (ATS), so I wouldn’t recommend going down this route. 
• Hybrid (combination) format. Combining these two formats can be effective if you want to highlight your extensive skills upfront with extensive work experience. This format is a good choice if you have plenty of work experience, numerous accomplishments, or a diverse set of technical skills. 

My go-to choice would be the reverse chronological format or the hybrid structure, where you place your skills up top with specific examples or achievements that show how you’ve used these skills in real situations. 

Here’s an example from a combination resume: 

Customer Service:

• Resolved an average of 30 customer inquiries per day, with a 95% satisfaction rate. • Implemented a new customer feedback system that improved response times by 50%. • Improved retention rates by over 25% by designing and implementing customized cancellation surveys. • Trained and onboarded 22 Junior Customer Service Representatives.

Organizing your skills like this shows employers exactly what expertise you bring to the table. But you can demonstrate your skills just as effectively using a reverse chronological format — you just need to make sure that your descriptions of past jobs reflect whatever skills you listed in the skills section.

Focus on positive outcomes

You’ve got the gist by now — whenever you mention your skills or experiences, highlight the positive outcomes. So, you wrote social media posts for your company; did they boost engagement? Did your powers of persuasion close any deals?

Focusing on positive outcomes means you’re not just listing responsibilities — you’re showing employers the real impact of your communication skills and your ability to deliver results. Talk about how your clear communication helped finish a project ahead of schedule, or how your presentation skills secured a new client.

Use numbers and metrics whenever you can. Instead of saying you improved customer satisfaction, say you increased it by 20% through adaptable communication strategies.

If you’ve received awards or recognition tied to your communication skills, flaunt them. Mention specific achievements like winning a speech competition or receiving praise for a successful presentation.

Be clear and concise

You can’t claim to be a master communicator if your resume isn’t clear. Your grammar skills, writing style, and ability to tell your story will be under scrutiny — you don’t want to miss an opportunity because of a few typos. 

When crafting your resume, go through it with a fine-tooth comb and remove any unnecessary details or wordy phrases to keep it to the point. Remember, recruiters take less than ten seconds to scan your resume — you want them to focus on the good stuff. 

Space on your resume is precious real estate, so make every word count. Highlight your communication skills and other abilities concisely. Use bullet points to list achievements and skills — it’s easier to read and quickly grabs the recruiter’s attention. 

Ways to Improve Your Communication Skills

You’re probably itching to send out your resume and land that job, not spend more time tweaking your skills. But trust me, sharpening your communication skills is worth it. These skills are versatile and can open up all kinds of doors in any industry you choose. Plus, those improved skills will eventually shine on your resume.

Improving your communication skills is easy. It just takes a bit of self-reflection, a fresh perspective, and a genuine desire to get better. Simple steps that can lead to big results down the road.

Master active listening

The tech boom has made our attention spans shorter — how many times have you glanced at your phone mid-conversation? Start by putting away your phone, closing your laptop, and giving the person your full attention.

Resist the urge to jump in with questions or solutions prematurely. We’ve all been guilty of planning our response before the other person finishes — and people notice. Let them complete their thoughts to show you’re genuinely listening and understanding their message.

Once they’ve wrapped up, take a moment to summarize what you’ve heard. You might say, “So, what I’m hearing is…” This shows you’re paying attention while clarifying any potential misunderstandings.

Show interest and ask questions 

Small talk easily makes it on the list of things I prefer to avoid. You’re not exactly showcasing your communication skills if your go-to topic is the weather. 

Try asking open-ended questions in discussions that get people talking more. Skip the yes or no non-starters and go for open-ended questions like, “How did you tackle that problem?” or “What do you think about this plan?” It shows you’re genuinely curious about their perspective and opens the conversation.

Don't be afraid to dig deeper into topics that interest you or where you need more clarity. Asking follow-up questions shows you’re really processing what’s being said and want to learn more, leading to more engaging chats and stronger connections.

Go out of your comfort zone

Fun fact: Back in my early 20s, I moved to a foreign country by myself — no job, no friends, and no grasp of the language. Did it make me a more confident and self-assured person? Absolutely. 

There’s a reason people tell you to venture out of your comfort zone — and honestly, it’s never as scary as you imagine. 

Challenge yourself with new communication tasks regularly. It could mean stepping up to lead a meeting, speaking up in group discussions, or presenting ideas to a larger audience. Each challenge (whether big or small) adds to your confidence and broadens your skills, making future interactions less daunting.

And you don’t have to dive in headfirst. Let’s say you have a presentation coming up — take some time to outline your points, anticipate questions, and consider how best to get your message across. Practice and preparation are key to making you feel more at ease.

Build relationships

Good communication starts with getting along with the people around you. Take time to connect with your coworkers on a personal level. Ask about their weekend plans or what they do for fun outside of work. 

Approach conversations with a friendly and positive attitude. No one wants to talk to someone who looks like they just had a sour glass of milk. Smile, make eye contact, and use a polite tone to create a welcoming atmosphere where communication flows naturally.

As you build deeper relationships, your confidence will grow, giving you more room to improve your communication skills. Who knows? It might even lead to a promotion or an interesting networking opportunity.

Change your mindset 

Changing your perspective is easier said than done, right? When I first entered the professional world, I wasn’t great at taking feedback. I’d get frustrated and defensive whenever someone pointed out areas for improvement.

But then I realized, how does getting defensive serve me? It doesn't help me learn or grow; it only holds me back. So, I decided to shift my mindset. I started seeing feedback not as criticism, but as valuable insights to help me get better.

Surprise, surprise — once I started embracing feedback and thinking about how I could use it to improve, things got a lot smoother. Those negative feelings I used to have? They faded away.

Feedback is your golden opportunity to learn and grow. When someone gives you feedback, they are ultimately trying to help, so listen with an open mind. Everyone’s got their perspective, so take the time to understand where they’re coming from. And don’t be afraid to challenge your own beliefs — sometimes, our mindset can hold us back without us even realizing it. 

Learn from the experts

We all know someone who can stroll into any room and strike up a conversation with ease. Pay attention to how they talk — their tone, facial expressions, and body language. What makes their communication so smooth and engaging? Reflect on this and apply those techniques to your conversations and presentations.

If your job relies heavily on customer service or client interaction, you can even check out platforms like Coursera and Udemy, which offer a range of courses on communication skills. 

Here are some top recommendations: 

• Successful Negotiation: Essential Strategies and Skills (edX)
• Finding Your Professional Voice: Confidence & Impact (Coursera)
• The Complete Communication Skills Master Class for Life (Udemy)
• Winning Communication Skills for Telephone & Conference Calls (Udemy)
• Effective Communication: Writing, Design, and Presentation Specialization (Coursera)

Look for courses that align with your interests and career goals. Whether it’s nailing public speaking or polishing your writing chops, structured courses can dish out some great tips and techniques.

But I'd only recommend shelling out for a course if your job hinges on strong communication skills. If not, there are tons of freebies out there, like TED Talks and documentaries on communication styles and tricks. Take notes on how top-notch speakers grip their audience, organize their messages, and use language to get their point across.

Here’s a recap of all the tips and tricks you need to know when adding communication skills to your resume: 

• Don’t just say “excellent communication skills.” Instead, mention specific skills like “negotiation,” or “public speaking,” to add clarity and show recruiters what you can offer the company.
• Match your communication skills to those listed in the job description. If they value teamwork, emphasize specific collaborative skills or your experiences working on successful team projects. 
• Start bullet points with action verbs like “presented,” “collaborated,” “mediated,” or “negotiated” to show practical application and boost your chances with ATS scanners. 
• Include numbers to quantify your positive impact. For example, “increased customer satisfaction by 20% through effective communication strategies.”
• Mention specific situations where your communication skills made a difference, such as closing a deal or delivering a key presentation to clients.
• Focus on positive outcomes of your communication efforts, like “secured a new client” or “resolved conflicts efficiently,” to demonstrate results and achievements. 
• If you have many communication skills under your belt, consider a dedicated skills section to list them clearly — just avoid generic statements. 
• Be clear and concise in your descriptions to keep your resume easy to read and impactful, ensuring it grabs the recruiter's attention. 

How do you describe communication skills on a resume?

First, include your most important skills in the skills section. But don’t stop there. Describe your communication skills by outlining your experiences and any positive outcomes. For example, “Negotiated contracts with vendors, resulting in a 15% cost reduction.” By focusing on your accomplishments, you’re telling the recruiter how your skills have a tangible impact.

What is considered an extensive communication skill?

Extensive communication skills cover a broad spectrum of abilities, including verbal (public speaking, storytelling), written (emails, reports), listening (active listening, empathy), and non-verbal communication (body language, eye contact). Mastery in multiple areas, such as conflict resolution, persuasive communication, and digital communication tools, also falls under this category.

How to say you have good communication skills on a resume?

Simply saying you have “good communication skills” is generic and doesn’t tell recruiters what you can bring to the table. Instead, use specific skills to showcase your achievements. For example, “Authored and edited newsletters that increased readership by 40%.”

What is another word for communication?

“Interaction” or “dialogue” can serve as alternatives for communication. Depending on the context, terms like “correspondence” (for written communication) or “engagement” (for interactive communication) could also be appropriate.

Other synonyms for communication skills include “people skills”, “social intelligence”, and “interpersonal skills”. 

What is a good sentence for communication skills?

A good sentence demonstrating your communication skills should focus on specific abilities and how they contributed towards your accomplishments. You could say, “articulated complex ideas clearly, boosting team productivity through improved understanding and collaboration.

Lauren Bedford

Lauren Bedford is a seasoned writer with a track record of helping thousands of readers find practical solutions over the past five years. She's tackled a range of topics, always striving to simplify complex jargon. At Rezi, Lauren aims to craft genuine and actionable content that guides readers in creating standout resumes to land their dream jobs.

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How To Write a Resume for Your First Job

Imagine yourself stumbling across your dream job listing. You’re reading through the responsibilities and job tasks and you find yourself getting more and more excited as the list goes on. Then, it’s time to apply. But you have no real-world job experience. You’re just a student! How will you ever write a resume for your first job when you haven’t had one yet?

Knowing how to write a resume for your first job does not come naturally. In fact, it feels like a daunting task. If you have little applicable experience yet, or you’re just entering the workforce, how can you prove you’re the right fit for the position? 

Resumes are an excellent way to tout your knowledge, training and (if applicable) skills in the field. You can create an attractive resume highlighting your candidacy without any direct experience or prior work history.

We’ll show you how to write a resume for your first job so you can kick off your work experience with preparedness and confidence.

• Do you need a resume?
• What should you put on a resume?

Crafting a resume with no experience

Finalizing your first job resume, quick guide: write your first resume in 6 steps, do you need a resume for your first job.

While a resume may not be required to apply for your first job, it is highly recommended that you do so, and it will undoubtedly set you apart from the other applicants. A resume reflects your professionalism and commitment to the job application process. It showcases your knowledge, skills, training and prior experience in an easy-to-digest and relatively standard format, making it easy for potential employers to decipher between candidates to choose the best person for the job.

Even for entry-level positions, when many applicants don’t have a prior work history, sharing a resume will give you a competitive edge when written persuasively.

The role of a resume in job applications

A resume plays an important role when applying for jobs. It serves as an introduction to potential employers and those in the company who will decide whether or not to move forward with your application. It also provides a summary of what you bring to the table for those who will be interviewing you during the application process.

The resume is essential for showcasing your skills. A well-crafted and persuasive resume can highlight your achievements and knowledge, even if you have limited work experience in the field you’re applying to. Because your resume is the first contact point between you and a potential employer, it’s crucial to understand how to write a resume for your first job – and how to write it well.

What should you put on a resume for your first job?

There are a few things every resume must include – and those are some of the most essential details.

Contact information

We’d be remiss if we didn’t include the most important part of your resume – sharing your contact information. Start by listing your full name, phone number, email address and a link to your LinkedIn profile. Without your contact information, potential employers will have a hard time contacting you, which can prevent you from getting an interview.

Why share a link to your LinkedIn profile ? LinkedIn is now an essential part of the job search market. It serves as a shareable resume in addition to showcasing your network. Employers can see if you have any professionals in common from work or personal life, which may help build your credibility as a candidate.

Be sure to act professionally on LinkedIn. Share relevant news and insights to highlight your interest and knowledge of an industry, but be wary of getting too personal or engaging in inappropriate dialogue. Behave on LinkedIn as you would in an office setting with colleagues.

Educational background and achievements

Start by listing your educational information, such as schools attended, graduation dates and relevant academic achievements or awards. Include your major and minor, field of study and GPA. If you were enrolled in courses, projects or study abroad programs relevant to the job, include details to show your knowledge and interests.

Skills section

While you likely have some combination of hard and soft skills, a skills section will showcase the hard skills you’ve learned to prepare you for the job. Soft skills are best to be included in the bullet points to describe your accomplishments in your experience section.

• Hard skills include specific technical skills you’ve learned along the way. For example, computer proficiency, language skills, lab skills or specific training or certifications.
• Soft skills , or human skills, include job aspects that apply to many (if not all) job roles. These include communication, teamwork and problem-solving. If you’re particularly adept in any of these, showcase them and be prepared to share real examples of these skills in action.

Extracurricular activities and volunteer work

Employers look for candidates who go the extra mile to be involved in extracurricular activities. This demonstrates your commitment to becoming a well-rounded human being. Highlight clubs, sports or volunteer activities that you were involved in, especially emphasizing leadership roles or particular responsibilities you had in these activities. This extracurricular activity showcases your ability to multi-task, prioritize time and develop skills and interests.

Example Resume & Writing Guide

See a real-life example of a strong resume, including tips for gathering your own persuasive experience and skills using our Resume Writing Guide !

As a young adult or new graduate, you may wonder how to write a resume for your first job with no real-world experience. Don’t fear – there have been many in your shoes before you!

What does a resume look like for a first job?

Your resume should be straightforward with a clean and concise design. It should be easy to read with a simple flow highlighting information from most important to nice-to-have details. Do not go overboard with design details, fonts or graphics. 

Furman recommends that you use Microsoft Word to build your resume as it can be easier to make changes to a Word document than it is to change a template. However, you can use free resume builder tools online to build your resume in standard formats.

• Myperfectresume.com
• Resumenerd.com

Using strong action words and job-specific keywords in your resume for your first job will significantly impact you. Describe experiences and achievements using strong action verbs, such as:

• Collaborated
• Volunteered

What to put on a resume with no experience?

You can learn how to write a resume for your first job that impresses potential employers, even without relevant work experience, by emphasizing relevant coursework. Doing this demonstrates skills learned in a classroom or group project setting. Highlight personal or academic projects showcasing your abilities, such as experiences where you took the lead as a group or team leader.

Before submitting your first job resume, review and edit the document for mistakes or improvements.

Proofreading and editing

Attention to detail is critical to potential employers. Check your resume for typos and grammatical errors. Mistakes on your resume may eliminate you as a candidate, especially if grammatical adeptness or attention to detail is essential to the job.

Similarly, ensure a consistent design throughout your resume. Stick to one format, using one legible font and minimal design details. A professional resume appearance can set you apart from other applicants’ resumes that may appear messy or disorganized.

Seeking feedback

Don’t be afraid to ask for feedback from friends, mentors or even career services at schools or community centers. A peer review from your fellow students, teachers or mentors can provide invaluable input on skills you may be forgetting, plus the extra set of eyes can help detect errors and typos.

Career services at your school or library also serve as an excellent third-party validation and review resource. Furman’s Malone Center for Career Engagement offers in-depth career preparation services for students, such as resume and cover letter assistance , career fairs and networking , personalized advice from advisors and interview prep – just to name a few.

Webinar: Polishing Your Resume & Preparing Your Pitch

Watch the free Polishing Your Resume & Preparing Your Pitch webinar for an in-depth look at creating your resume and preparing a pitch to potential employers straight from a Furman career advisor.

Now, do you feel ready and excited to write a resume for your first job? We hope you jotted down notes specific to your experience as you read through the post, but in case you didn’t, writing your resume can be simplified to these simple steps.

• Start with your contact information , including full name, phone number and email address. Consider adding a link to your LinkedIn profile.
• List your education experience , including relevant projects, courses and extracurricular activities.
• List both hard skills and soft skills relevant to the job.
• Explain your roles and responsibilities in your projects and extracurricular activities, especially those where you acted in a leadership capacity, using strong action verbs.
• Proofread and gather feedback.

If this is your first time writing a resume for your first job, approach the process with confidence and positivity. Your attitude will shine through the resume, so stay positive!

The perspectives and thoughts shared in the Furman Blog belong solely to the author and may not align with the official stance or policies of Furman University. All referenced sources were accurate as of the date of publication.

What Is the Purpose of a Cover Letter? (And How to Write One)

How to study abroad: a full guide for students, what can you do with a chemistry degree.

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Conceptual Skills: Definition, Examples, and How to Use Them on Your Resume

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by The Muse Editors

You might have read the headline of this article and wondered, “what is a conceptual skill—and do I have them already?” Chances are, you do—it’s just a matter of practicing them and highlighting them in your professional life. Conceptual skills allow you to understand complex situations, see the bigger picture, and develop innovative solutions. They are essential for effective leadership, strategic planning, and successful project management.

You can use these abilities to enhance your  problem-solving skills  and contribute significantly to your team and company. Keep reading to find out how conceptual skills can take your resume and your career to the next level.

What are   conceptual skills ?

Conceptual skills involve the ability to think abstractly, understand complex concepts, and develop strategic plans. These skills help individuals see how various parts of an organization or project fit together and influence each other. Conceptual leadership skills are crucial for  managers and leaders  who need to navigate complex situations and make informed decisions that benefit the entire organization.

For individuals, having strong conceptual skills means being able to identify potential solutions and opportunities, enhancing problem-solving abilities and improving overall performance. For organizations, employees with well-developed conceptual skills can drive innovation, lead teams effectively, and contribute to long-term success. In management roles, these skills are crucial for strategic planning and decision-making, ensuring the organization remains competitive and adaptable.

Technical skills vs.  conceptual skills

Whereas conceptual skills involve strategic planning,  technical skills  are more about specific knowledge and expertise in a particular area. Technical skills are often acquired and improved through education and training. Both types of skills are important, but they serve different purposes.

“With the rise of automation, the need for conceptual skills is likely to shift toward a greater need for data interpretation and strategic insights,” says Stephen Greet, CEO and Co-founder of  BeamJobs . “People will be valued more and more for their ability to make sense of large amounts of data, find patterns, and draw conclusions that are useful as machines take over routine tasks.”

Read full article here

• Resume Tips

7 Excel Skills That Elevate Your Resume

Did you know that a lot of employers are looking for job seekers who know how to use Excel? In fact, they specify Excel rather than simply saying that they want someone who knows how to use MS Office. This is because understanding how to use Excel takes more skills than learning how to use Word. There’s dedication and time that has to be spent on mastering the program and all it can do. 

Want some good news?! Of course, you do!

You don’t have to have advanced Excel skills on your resume to land a job that requires proficiency in Excel. Possessing any level of Excel skills can be a game-changer when it comes to standing out from the crowd – it all depends on how you write the information on your resume. 

So, let’s take a look at 7 Excel skills on your resume that will elevate your candidacy and explore how to write about what you know how to do in a way that will land you some interviews.

Describing Excel skills on your resume

Since your resume is the first chance you get to make a lasting impression on hiring managers, the importance of showcasing the skills they want can’t be understated. Not only that, but your resume has to get through the company’s applicant tracking system, or ATS . This makes outlining the right skills in your resume doubly important. 

Just because the job description uses something like “proficiency in Excel required” doesn’t mean that’s all you should say on your resume. You have to be strategic with the language you choose. Pick wording that proves you are proficient with Excel. 

Be specific: Describe tasks and functions from your career history that point to your abilities in using the program. Are you good at using formulas? Can you analyze data using pivot tables? Can you make charts and graphs?

Use action verbs: This means you can’t just say, “Responsible for compiling data into an Excel sheet.” Rather, you should use a power verb at the beginning of your sentence that says what you actually did. Example: “Analyzed Excel data to make forecasts about customer buying behaviors.”

Add numbers to your text: In the spirit of proving your skills, you should add numbers every chance you get. It doesn’t matter whether you talk about the size of the datasets you’ve handled or the number of reports you generated; there’s almost always a way to quantify your Excel talents. 

The 7 Excel skills that elevate your resume

When you effectively portray your Excel skills on your resume, you demonstrate that you have what it takes to organize information, analyze data, make informed decisions, and improve productivity. So, what are the seven Excel skills that you need to know about to ensure you make the cut?

You may notice that some of the seven skills we’re about to cover really have nothing to do with the functionality of Excel itself. For example, continuous learning and adaptability are soft skills that highlight your capacity for advancing your abilities and overcoming challenges, which, as you learn more and more about using Excel, you’ll find are incredibly crucial. 

1. Basic Excel skills on your resume

The expert at anything was once a beginner. Remember that as you start to describe your basic Excel skills. Just because you can’t use VLOOKUP and pivot tables – yet – what you have to offer is still of value to employers. Companies seeking to fill sales, marketing, project management, human resources, research, and data entry positions rely on candidates with basic Excel skills.

Basic Excel skills examples:

Data entry and formatting

Basic formulas (SUM, AVERAGE, COUNT, and IF statements)

Cell formatting

Sorting and filtering

These basic Excel skills allow you to handle data and perform calculations that can inform decisions. Of course, you’ll want to tailor the language you use on your resume to demonstrate these skills based on what the job description says, but here are some example bullets you can use:

Crafted and formatted spreadsheets, ensuring accuracy, clarity, and integrity of database containing over 500 customer records.

Sorted and filtered data to identify trends related to customer conversions and sales.

Generated charts and graphs to visualize and communicate inventory information to senior leaders, reducing stockouts by 15%.

2. Advanced Excel skills on your resume

Today’s workforce is a data-driven environment that relies on people who can manage and manipulate complex datasets. When you possess advanced Excel skills, you gain a competitive edge that opens a world of opportunities. 

Advanced Excel skills examples:

Advanced functions (INDEX-MATCH, VLOOKUP, AND SUMIF statements)

Pivot tables, scenario analysis, and regression analysis

Macros and automation

You can demonstrate the unique value you bring to a job by leveraging your advanced Excel skills through quantified bullets on your resume. Here are some examples:

Created complex financial model in Excel to analyze investment opportunities, increasing ROI by 20%.

Used pivot tables to identify cost-saving opportunities, reducing operational expenses by 10%.

Streamlined monthly reporting processes by automating data extraction, saving 3 hours per day in manual report generation time.

3. Analytical thinking and problem-solving Excel skills on your resume

One of the major benefits of using Excel at work is the ability to analyze data and solve problems with the information contained in the spreadsheet. By manipulating and interpreting the data correctly, you can help company leaders solve the most complex problems no matter what industry you’re in. 

Analytical thinking and problem-solving Excel skills examples:

Identify trends and correlations within datasets

Streamline processes

Improve efficiency

Save money and time

Troubleshoot data discrepancies and fix errors

When learn to properly utilize Excel to solve problems and analyze situations, you have the ability to affect decision-making on an organizational level. Here are some examples of how you can demonstrate this on your resume:

Increased customer satisfaction by 20% by analyzing feedback information in Excel and identifying areas for improvement. 

Implemented data-driven pricing strategies using Excel to bring about a 15% increase in profit margins within 6 months.

Improved on-time delivery rates by 30% by implementing an Excel-based project tracking tool. 

4. Data management and organization Excel skills on your resume

Since the company you want to work for probably values accuracy and efficiency, talking about your ability to manage data in an organized way can propel your candidacy for the position above other job seekers. By emphasizing your data management and organization skills in Excel, you demonstrate your ability to handle and manipulate data effectively, ensuring its accuracy, accessibility, and reliability.

Data management and organization Excel skills examples:

Organize data based on specific criteria

Data consolidation 

Data analysis using power query

Conditional formatting 

Data validation rules

Data cleansing

Validating the data in Excel and checking that it’s error-free are critical aspects of ensuring that the right decisions are made at the right time. You can prove your abilities in managing data in an organized way by using quantifiable bullet points on your resume like these:

Led a team of 4 to consolidate and clean 50+ datasets.

Designed comprehensive data validation process that reduced inconsistencies by 25%.

Implemented a new data management system in Excel that corrected data errors and improved accuracy by 30%.

5. Data analysis and visualization Excel skills on your resume

Almost every industry on the planet needs people who can analyze and apply visualization techniques to datasets to help identify patterns and trends and make informed decisions that not only increase profitability but can also help with market expansion. When you’re good at data visualization, you make it easier for stakeholders to understand what’s going on with their business. 

Data analysis and visualization Excel skills examples:

Analyze large datasets from multiple perspectives

Provide comprehensive overview of data

Communicate key insights to both technical and non-technical audiences

Data-driven decision-making is one of those qualifications that you’re likely to come across on a job description. When you can demonstrate that you know how to make decisions based on complex data, combined with the ability to extract that data from Excel, you present a valuable skill set no matter your career target. Here are some examples of how to highlight these skills on your resume:

Created visually appealing dashboards using Tableau.

Grew revenue by 10% within 1 year by using Excel to analyze sales data and identify market trends.

Increased customer engagement by 20% by creating data-driven marketing strategies based on customer segmentation analysis.

6. Collaboration and communication Excel skills on your resume

You already know that being able to effectively communicate with your colleagues, leaders, and customers is critical to the success of business. Did you know that Excel can be qualified as a collaborative tool? The “Share” button allows multiple users to work in Excel at the same time, which is great for simultaneous editing and co-authoring. 

Collaboration and communication Excel skills examples:

Track changes

Collaborate with multiple users – across the building or on the other side of the world

Utilize Excel comments and notes features

Share workbooks

Establish data entry and validation guidelines

Cross-functional communication and teamwork are helpful whether you want a brick-and-mortar job or a work-from-home job. When you emphasize your ability to work together to contribute to a project or share information, you allow your team to share ideas and make sure that everyone is on the same page. It’s easy to demonstrate these particular soft skills on your resume. Here’s how: 

Worked with a geographically dispersed team of 10 to successfully implement a new project management system using Excel.

Reduced project delays by 20% by organizing weekly status meetings and utilizing the Notes feature of Excel for instant project communication. 

Authored data entry and validation guidelines to shorten the learning curve of new hires and reduce the number of errors in Excel data.

7. Continuous learning and adaptability Excel skills on your resume

If there’s one constant in life and work, it’s that things will change. Hiring managers are constantly on the lookout for people who embrace the concepts of continuous learning and adaptability . This is especially true when they need someone who will be working with Excel a lot because new features and functionalities get rolled out all the time. 

Continuous learning and adaptability Excel skills examples:

Excel shortcuts

Emerging technology advancements

New tools and functionalities

Certifications and professional development courses for Excel

By demonstrating a willingness to learn and keep up with the times, you can really make your resume stand out from the crowd. Here are some sample bullets you can use to prove you are a dynamic individual:

Completed 2 Excel courses on advanced formulas, data analysis, and visualization techniques.

Learned about a new Excel tool that could reduce data analysis time by 20% and implemented it within 3 months. 

Researched  Excel add-ins and plugins (e.g., Power Map and Solver) to expand data visualization efforts and increase efficiency by 15%.

Use Excel skills on your resume to win interviews

Excel is one of those tools that’s quickly dismissed as something everyone knows how to use. The fact is, it isn’t. Highlight your Excel skills on your resume to stand out from the crowd and wow the socks off prospective employers. 

Invest in your career and your future by working with one of our professional resume writers to incorporate your Excel skills into your resume properly.

Recommended reading: 

15 Free Certifications for Your Resume

How to Get Your Resume Past the ATS Scans (2024 Updated)

How To Impress Your Boss In 10 Easy Steps

Marsha Hebert, Professional Resume Writer

Marsha is a resume writer with a strong background in marketing and writing. After completing a Business Marketing degree, she discovered that she could combine her passion for writing with a natural talent for marketing. For more than 10 years, Marsha has helped companies and individuals market themselves. Read more advice from Marsha on ZipJob's blog .

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