what is a critical thinking technique

Critical Thinking: What It Is and Why It Matters

Defining critical thinking dispositions and why they’re crucial..

Posted September 23, 2024 | Reviewed by Devon Frye

• Another way to think about and measure critical thinking is to include aspects of motivational dispositions.
• Dispositions include open-mindedness and a willingness to be reflective when evaluating information.
• People scoring low in critical thinking dispositions tend to “keep it simple” when something is complex.
• Critical thinking dispositions help individuals avoid oversimplification and can facilitate awareness of bias.

Critical thinking springs from the notion of reflective thought proposed by Dewey (1933), who borrowed from the work of philosophers such as William James and Charles Peirce. Reflective thought was defined as the process of suspending judgment, remaining open-minded, maintaining a healthy skepticism, and taking responsibility for one’s own development (Gerber et al., 2005; Stoyanov & Kirshner, 2007).

Kurland (1995) suggested, “Critical thinking is concerned with reason, intellectual honesty, and open-mindedness, as opposed to emotionalism, intellectual laziness, and closed-mindedness. Thus, critical thinking involves… considering all possibilities… being precise; considering a variety of possible viewpoints and explanations; weighing the effects of motives and biases; being concerned more with finding the truth than with being right…being aware of one’s own prejudices and biases” (p. 3). Thus, being able to perspective-take and becoming conscious of one’s own biases are potential benefits of critical thinking capacities.

Reviews of the critical thinking literature (e.g., Bensley, 2023) suggest that the assessment of this construct ought to include aspects of motivational dispositions. Numerous frameworks of critical thinking dispositions have been proposed (e.g., Bensley, 2018; Butler & Halpern, 2019; Dwyer, 2017); some commonly identified dispositions are open-mindedness, intellectual engagement, and a proclivity to take a reflective stance or approach to evaluating information and the views and beliefs of both oneself and others. Demir (2022) posited that critical thinking dispositions reflect persons’ attitudes toward and routine ways of responding to new information and diverging ideas, willingness to engage in nuanced and complex rather than either/or reductionistic thinking, and perseverance in attempts to understand and resolve complex problems.

Other examples of dispositions are inquisitiveness, open-mindedness, tolerance for ambiguity, thinking about thinking, honesty in assessing or evaluating biases, and willingness to reconsider one’s own views and ways of doing things (Facione et al., 2001). Individual personality attributes associated with these proclivities include a need for cognition (a desire for intellectual stimulation), which is positively associated with critical thinking, and the need for closure (a motivated cognitive style in which individuals prefer predictability, firm answers, and rapid decision making ) and anti-intellectualism (a resentment of “the life of the mind” and those who represent it), both negatively associated with critical thinking.

Further, an ideological component that can impede critical thinking is dogmatism . In addition, rigid, dichotomous thinking impedes critical thinking in that it oversimplifies the complexity of social life in a pluralistic society (Bensley, 2023; Cheung et al., 2002; Halpern & Dunn, 2021) and tries to reduce complicated phenomena and resolve complex problems via “either/or” formulations and simplistic solutions.

In other words, folks with low critical thinking dispositions would tend to “keep it simple” when something is really quite complicated, and think it absolute terms and categories rather than seeing “the gray” in between the black and white extremes.

In sum, critical thinking dispositions are vitally important because they may help individuals avoid oversimplifying reality; they also permit perspective-taking and can facilitate their awareness of diversity and systematic biases, such as racial or gender bias . Some research has indicated that critical thinking dispositions uniquely contribute to academic performance beyond general cognition (Ren et al., 2020), and may help to reduce unsubstantiated claims and conspiracy beliefs (Bensley, 2023; Lantian et al., 2021).

But before we can study the potential impact of critical thinking dispositions, it is necessary to have a reliable, valid, and hopefully brief measure for this construct. I will discuss the development and validation of a measure of critical thinking dispositions in another post.

Bensley, D.A. ( 2023.) Critical thinking, intelligence, and unsubstantiated beliefs: An integrative review. Journal of Intelligence, 1 , 207. https://doi.org/10.3390/jintelligence11110207

Bensley, D.A. (2018). Critical thinking in psychology and everyday life: A guide to effective thinking . New York: Worth Publishers.

Butler, H.A., & Halpern, D.F. (2019). Is critical thinking a better model of intelligence? In Robert J. Sternberg (Ed.) The Nature of Intelligence (pp. 183–96). Cambridge: Cambridge University Press.

Cheung, C.-K, Rudowicz. E., Kwan, A., & Yue, X.. (2002). Assessing university students’ general and specific criticalthinking. College Student Journal, 36 , 504 – 25.

Demir, E. (2022). An examination of high school students’ critical thinking dispositions and analytical thinking skills. Journal of Pedagogical Research, 6 , 190–200. https://doi.org/10.33902/JPR.202217357

Dewey, J. (1933). How we think: A restatement of the relation of reflective thinking to the educative process . Lexington: Heath and Company.

Dwyer, C. P. (2017). Critical thinking: Conceptual perspectives and practical guidelines . Cambridge: CambridgeUniversity Press.

Facione, P., Facione, N,C,, & Giancarlo, C.A.F. (2001(. California Critical Disposition Inventory . Millbrae: California Academic Press.

Gerber, S., Scott, L., Clements, D.H., & Sarama, J. (2005). Instructor influence on reasoned argument in discussion boards. Educational Technology, Research & Development, 53 , 25–39. https://doi.org/10.1007/BF02504864

Halpern, D. F., & Dunn, D.S. (2021). Critical thinking: A model of intelligence for solving real-world problems. Journal of Intelligence, 9 , 22. https://doi.org/10.3390/jintelligence9020022

Kurland, D. (1995). I know what it says… What does it mean? Critical skills for critical reading . Belmont: Wadsworth.

Lantian, A., Bagneux, V., Delouvee, S., & Gauvrit, N. (2021). Maybe a free thinker but not a critical one: High conspiracybelief is associated with low critical thinking ability. Applied Cognitive Psychology, 35 , 674 – 84. https://doi.org/10.1002/acp.3790

Ren, X., Tong, Y., Peng, P. & Wang, T. (2020). Critical thinking predicts academic performance beyond general cognitiveability: Evidence from adults and children. Intelligence, 82 , 101487. https://doi.org/10.1016/j.intell.2020.101487

Stoyanov, S., & Kirschner, P. ( 2007). Effect of problem solving support and cognitive styles on idea generation:Implications for technology-enhanced learning. Journal of Research on Technology in Education, 40 , 49–63. https://doi.org/10.1080/15391523.2007.10782496

Kyle D. Killian, Ph.D., LMFT is the author of Interracial Couples, Intimacy and Therapy: Crossing Racial Borders.

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Critical thinking is the one skillset you can't afford not to master

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What is critical thinking?

5 characteristics of critical thinking, what are critical thinking skills, and why are they important, 6 key critical thinking skills, critical thinking example in real-life, 13 ways to start thinking critically.

Whether you’re aiming to improve your performance at work or simply trying to live a more fulfilling life , you’ll need a variety of hard and soft skills to move the needle. Some skills come naturally to some people, while others need to develop them actively.

One of these skills is critical thinking. But critical thinking itself is made up of several types of skills that contribute to solving problems more effectively.

Let’s explore the different types of critical thinking skills and how you can start improving them to level up your career.

Critical thinking is the ability to analyze facts objectively and form a judgment. It is a form of emotional intelligence .

Someone with critical thinking skills can think clearly and rationally when the situation demands it. It allows them to perform problem-solving and decision-making more effectively. 

As a result, you can look further than what you see at face value. You’re able to analyze what you see from a situation and gain some insight that goes further than what’s obvious to anyone from the outside.

Critical thinking also requires being able to understand the logical connection between two or more ideas or concepts. For example, a team working on a company’s pricing strategy needs to think critically about several concepts. 

Both the marketing and sales teams must work together. They need to analyze how to maximize sales. But they need to do so while also meeting profit goals. It’s important to understand the logical connection between sales strategy and marketing logistics. It’s the only way to get a good outcome.

Critical thinking is different from creative thinking . Creative thinking is the ability to generate brand new, innovative ideas. On the other hand, critical thinking requires you to carefully and logically analyze what information is given to you. Both are important to maximize results in any given situation.

What defines critical thinking? How does it affect the decision-making process? Here are five characteristics that make up the ability to think critically.

1. Dispositions

Critical thinkers have specific traits that allow them to think the way they do. Some people are predisposed to these traits, while others need to develop them actively.

Some of these dispositions include:

• Open-mindedness
• Respecting evidence and reasoning
• Being able to consider different perspectives and points of view: in other words, having cognitive flexibility
• Not being stuck in one position
• Clarity and precision

2. Argument

Good critical thinkers need to make solid arguments. 

An argument is making a statement aided by supporting evidence. It’s important to use well thought-out arguments when you’re in a constructive conflict . When analyzing a situation critically, you’ll need to make several arguments in your own mind to come to a judgment. 

3. Reasoning

In addition to arguments, critical thinking also requires inferring conclusions. From the facts and arguments presented to you, you need to use reasoning skills to come to a logical conclusion. 

This conclusion will determine the best course of action to take.

4. Criteria

Critical thinking is sometimes a matter of discerning truth from fiction. Not all facts presented to you may have the same level of truth. Certain conditions need to be met for something to be considered believable, and a critical thinker needs to be able to understand that.

5. Metacognition

Metacognition is the ability to think about your own thinking. Critical thinkers should be able to analyze their thoughts so that they can judge whether or not they’ve thought everything through. This helps them come up with better hypotheses.

The critical thinking skills definition is: soft skills that help you in the critical thinking process. Developing these skills can improve your ability to think critically.

Critical thinking skills are considered one of many durable skills in the workplace . Many of these are soft skills that are also useful in other situations.

According to research by America Succeeds, critical thinking is in the top five most requested durable skills in job postings. Those top five durable skills get requested 2.6x more often than the top five hard skills. This goes to show that soft skills like critical thinking skills are in demand in the workplace.

Critical thinking skills are important for several reasons. These include helping you work independently and solve problems . Not all positions require ongoing critical thinking. But, those skills definitely matter to anyone who wants to uplevel their career. And even the most easygoing positions require at least some level of critical thinking skills.

For example, working as an accountant can be straightforward in most cases. But it may require critical thinking skills. For instance, what if certain expenses aren’t easily distributed in simple categories? Without critical thinking skills, an accountant will struggle to work independently and solve problems on their own.

Critical thinking abilities also matter in everyday life. Having a foundation for critical thinking can help you analyze several possible solutions for problems that pop up in the home. It can also help you:

• Analyze different viewpoints
• Come up with the best solution for complex problems
• Become a better learner

The key critical thinking skills are identifying biases, inference, research, identification, curiosity, and judging relevance.

Let’s explore these six critical thinking skills you should learn and why they’re so important to the critical thinking process.

1. Identifying biases

This critical thinking skill is necessary for metacognition, which is the fifth characteristic of critical thinking. It involves knowing when others have a cognitive bias and when you have one yourself.

Biases can influence how someone understands the facts presented to them. But when you’re aware of those biases, you can question yourself on those biases and consider other points of view.

Identifying biases is especially important for people who make hiring decisions. That’s because biases against groups of minorities can lead to inequalities in the workplace when not identified. 

For example, imagine a hiring manager comparing two resumes. Their gut feeling could guide them to discount one of the resumes due to a bias against the opposite gender. But let’s say this hiring manager realizes they have this bias. They can then question themselves on whether or not this bias is influencing their judgment. 

2. Inference

Inference is the ability to draw conclusions based on the information you have. Without inference, it can be difficult to take action once you’ve analyzed the facts presented to you. Processing information is key to coming up with a reasoned judgment.

For example, let’s go back to the accountant struggling to assign the correct category to a business expense. They can analyze other similar situations and infer the most logical category based on that information.

3. Research

Before you analyze facts and infer a conclusion, you need to find out what those facts are. Researching skills allow you to discover facts and figures to make an argument.

Not all situations will have the required information available to you. Researching skills are necessary to dig into a situation and gather the information you need to think critically.

Some situations don’t require further research. For example, a first responder who arrives on the scene of an automobile accident won’t perform further research. They’ll have to analyze what they see in front of them and decide which injuries are the most urgent to care for. 

On the other hand, someone performing a market analysis will need to research competitors and gather information before coming up with an opinion. 

4. Identification

Identification is different from inference and research. It involves being able to identify a problem but also what’s influencing that problem.

In short, identification is necessary for someone to realize that they need to think critically about something. Without proper identification skills, it will be difficult for someone to know when it’s time to analyze a situation. 

For example, let’s say you’re entering numbers in a spreadsheet. The numbers aren’t coming out as they usually do. Without identification skills, you could easily keep going without realizing there’s an issue. But when you identify what’s going on, you can see that something is broken in the spreadsheet’s formula.

Only once you identify the fact that the formula is broken can you start analyzing what’s going on to solve the issue.

5. Curiosity

Don’t be afraid to question everything and explore what you’re curious about. That’s because intellectual curiosity is a valuable skill, especially when it comes to critical thinking.

One way to practice curiosity is to adopt a beginner’s mindset . When you come into every situation with the mindset of a beginner, you’re able to keep an open mind. You’ll be able to perceive things you may not have noticed when keeping your mind closed.

6. Judging relevance

Not all information is equally pertinent. In order to make a critical judgment, it’s important to be able to judge the relevance of the information you have.

Take, for instance, basic online researching skills. You have access to a plethora of information on virtually every topic imaginable. But performing online research requires you to constantly judge the relevance of what you see. 

Without judging relevance, you’d spend too much time on details that don’t matter as much for the final desired outcome. But when you’re able to discern what’s most pertinent, you can give that information more weight as you’re thinking critically.

So what would critical thinking skills look like in a real-life situation?

Let’s imagine you’re working in software quality assurance (QA) as a team lead. But every time your team needs to enter bug regression, everyone gets bottlenecked because you must manually populate the spreadsheet used for the regression. While you do this task, your team cannot be productive without you.

This process happens once a week and easily wastes half an hour for each team member.

First, you must identify what’s going on. The team gets bottlenecked because only you, as the team lead, can access the information required to fill in the regression spreadsheet.

Next, you can research information. You can inquire to higher-ups about the reason why only you have access to this information. You can also speak to other teams about what potential solutions they’ve come up with to solve this problem.

Once you’ve done your research, it’s time to analyze the information and judge relevance. Some teams have solutions that don’t apply to you, so that information isn’t relevant anymore. 

Figure out if there are any personal biases before you analyze your information. 

For example, it’s possible that you don’t get along with one of the other team leads. As a result, you could discount the information they’ve given you. But by identifying this bias, you can look past your personal opinion of this person and see how valuable their solution is.

Based on what you’ve analyzed, it’s time to brainstorm and come up with a solution. You realize that creating a simple, automated script will save your team’s time. And it will do so without consuming too many resources from the engineering department.

Next, present your solution to your manager. Explain how you came to this conclusion. 

Now, let’s say your spreadsheet automation solution is approved. It’s important to go back and analyze what happens after implementing the solution. But only do this once the spreadsheet has been in place for long enough to gather plenty of information. 

Here’s an example. You could realize that the solution did solve the bottleneck. But, the script also slows down the spreadsheet and makes it difficult to work with. This would require you to go back to the drawing board and start the process all over again.

Want to start improving your own critical thinking skill sets? Here’s how you can improve critical thinking skills using 13 techniques:

• Play games that require critical thinking skills
• Ask more questions, even basic ones
• Question your assumptions
• Develop your technical skills so that you can identify problems more easily
• Find ways to solve more problems (at work and at home)
• Become aware of your mental processes, like the availability heuristic
• Think for yourself: don’t adopt other people’s opinions without questioning them first
• Seek out diversity of thought
• Start developing foresight
• Try active listening
• Weigh the consequences of different actions before you act
• Seek a mentor who can help you develop these skills
• Get professional coaching

How to improve your critical thinking skills 

Critical thinking skills aren’t always easy to develop. But it’s much easier to start thinking critically when you have someone to work with. Try a custom BetterUp demo to see how a coach can help you develop your critical thinking skills today.

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Maggie Wooll, MBA

Maggie Wooll is a researcher, author, and speaker focused on the evolving future of work. Formerly the lead researcher at the Deloitte Center for the Edge, she holds a Bachelor of Science in Education from Princeton University and an MBA from the University of Virginia Darden School of Business. Maggie is passionate about creating better work and greater opportunities for all.

How to develop critical thinking skills

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9 Critical Thinking Tools for Better Decision Making

“A great many people think they are thinking when they are merely rearranging their prejudices.” William James

This article is a companion to my previous article about a Decision-Making Framework for Leaders and will refer to some of the concepts in that post. Today, I’m sharing an overview of 9 critical thinking tools you can use as a leader making decisions for your organisation or team. I have written a more in-depth article on each of the tools and you will find links to those articles below.

Table of Contents

What is critical thinking.

Critical thinking is the mode of thinking – about any subject, content, or problem – in which the thinker improves the quality of his or her thinking by skillfully analyzing, assessing, and reconstructing it.

It entails effective communication and problem-solving abilities, as well as a commitment to overcoming our biases.

Or, to put it another way – critical thinking is the art of thinking about our approach to thinking. It’s about gaining knowledge, comprehending it, applying that knowledge, analyzing and synthesizing.

Critical thinking can happen at any part of the decision making process. And the goal is to make sure we think deeply about our thinking and apply that thinking in different ways to come up with options and alternatives.

Think of it as a construct of moving through our thinking instead of just rushing through it.

Critical Thinking Is An Important Part of Decision-Making

It’s important to understand that critical thinking can sit outside of a specific decision-making process. And by the same token, decision making doesn’t always need to include critical thinking.

But for the purposes of this article, I’m addressing critical thinking within the problem and decision-making context.

And I’m sharing 9 critical thinking tools that are helpful for people at every stage of their leadership journey. There are so many tools out there and I’d love to hear from you if you have a favourite one that you’ve found useful.

So, whether you are:

• just beginning to flex your critical thinking and decision-making muscles
• or an experienced leader looking for tools to help you think more deeply about a problem

There is something here for you.

Let’s dive in.

9 Critical Thinking Tools For Leaders

• Decision Tree
• Changing Your Lens
• Active Listening & Socratic Method
• Decision Hygiene Checklist
• Where Accuracy Lives
• Overcoming Analysis Paralysis

Of course, there are many other tools available. But let’s look at how each of these can improve your decision-making and leadership skills .

1. Decision-Making Tree

The decision making tree can be useful before going into a decision-making meeting to determine how collaborative or inclusive you need to be and who should be included in the discussion on a particular issue.

This tree is a simple yes/no workflow in response to some specific questions that can guide you to identify if you need others to help you make a certain decision and if so, who you should include.

To take a deeper dive into the decision-making tree framework read our latest article.

2. Changing Your Lens

Looking at problems through a different lens is about changing your point of view, changing the context, or changing the reality. Let’s go into each of those a little more.

Point of View

Ask yourself these questions as it relates to the problem at hand.

• Can you change your point of view?
• How is the problem defined from the perspective of the CEO, of the frontline staff, of customers, of adjacent groups? The goal is to look at the problem from the perspective of others within your specific organisation, so adjust these as needed.

They will all look at the problem in different ways as well as define it differently, depending upon their point of view. Understanding all of the viewpoints can give you a deeper understanding of all the ramifications of the problem at hand.

We tend to come at the problem from our own functional perspective. If I work in finance, well, it’s going to be a finance problem. If you ask someone who works in IT, they’ll likely look at the same thing and say, “It’s an IT problem.”

Can you change the context in terms of how you define the problem? Find someone from another area and ask them how they would define the problem. Use their perspective to generate that different point of view.

Change Your Reality

Ask yourself, “What if I …

• Removed some of these constraints?
• Had some of these resources?
• Was able to do X instead of Y?

By changing the reality, you may find a different way to define the problem that enables you to pursue different opportunities.

3. Active Listening & Socratic Method

This is pairing active listening with the Socratic method. Active listening is one of the core skills you’ll want to develop to get better at critical thinking. I also touched on active listening / deep listening in my article on difficult conversations .

Because you need to turn down the volume on your own beliefs and biases and listen to someone else. It’s about being present and staying focused.

Listening Skills include:

• Be present and stay focused
• Ask open-ended and probing questions
• Be aware of your biases
• Don’t interrupt or preempt
• Be curious and ask questions (80/20 talk time)
• Recap facts – repeat back what you heard using their language
• Allow the silence
• Move from Cosmetic>Conversational>Active>Deep Listening

When you are trying to find the problem, talk about what success looks like, and think about what the real question is, you have to be aware of your own biases. The things that resonate with you because it’s what you already believe.

Learn to ask questions and listen for insight.

When you’re trying to understand and gather information, it’s very easy to want to jump in to clarify your question when someone’s thinking.

But they’re actually thinking – so you need to sit back and allow it.

When you marry this type of active listening with some key questions that come from Socrates, it can help you understand problems at a deeper level.

To use this, just highlight one or two questions you’ve never used before to clarify, to understand the initial issue, or to bring up some assumptions. You can take just one question from each area to try out and listen for the answer.

As simple as this sounds, this is part of critical thinking. It’s about uncovering what’s actually going on to get to the root cause of a situation.

To take a deeper dive into the socratic method framework and some scenarios in the worplace read our latest article.

4. Decision Hygiene Checklist

When we think about active listening with great questions, we need to make sure that we are learning what someone else thinks without infecting them with what WE think.

That’s where the Decision Hygiene Checklist comes in. When we’re in this gathering and analysing data phase, you need to make sure you keep that analysis in a neutral environment. Don’t signal your conclusions.

You may want to quarantine people from past decisions, as well. Don’t bring up past decisions or outcomes because you want to get the information from them without it being polluted.

When you’re seeking feedback from others, exercise good decision hygiene in the following ways:

• Quarantine others from your opinions and beliefs when asking for feedback.
• Frame your request for feedback in a neutral fashion to keep from signalling your conclusions.
• Quarantine others from outcomes when asking about past decisions.
• Prior to being amid a decision, make a checklist of the fact and relevant information you would need to provide feedback for such a decision.
• Have the people seeking and giving feedback agree to be accountable to provide all the relevant information, ask for anything that’s not been provided, and refuse to give feedback if the person seeking feedback can’t provide relevant information.

When involved in a group setting, exercise these additional forms of decision hygiene:

• Solicit feedback independently, before a group discussion or before members express their views to one another.
• Anonymize the sources of the views and distribute a compilation to group members for review, in advance of group meetings or discussion.

5. Where Accuracy Lives

Remaining on the flavour of understanding that our own beliefs can compete or pollute reality and our decision making, another approach is to think about where accuracy lives.

The Inside View is from your own perspective, experiences, and beliefs. The Outside View is the way others see the world and the situation you’re in. And somewhere in the middle may be the reality.

This tool is quite simple. Start out with your inside view and describe the challenge from your perspective. Write down your understanding, your analysis, and maybe even your conclusions.

Then it’s almost like De Bono’s six hats where you take that hat off and you look at the outside view. Describe the situation from an outside view. Ask yourself if a co-worker had this problem, how would they view it? How might their perspective differ? What kind of solutions could they offer?

And then you marry those two narratives. One thing about the outside view is that you can get statistics around some of the information you’re looking at.

It can be quite helpful to get a base level of what is actually proven and true, statistically, that is not polluted by the inside view.

Once you’ve run through this process, ask yourself:

• Did this actually change my view?
• Can I see the biases that were sitting there?
• And if Yes, why?

To learn more about how to use this framework and how to overcome some of the obstacles you might encounter read our deeper dive here.

6. The 5 Whys: Root Cause Analysis

This is a really simple tool that starts off by defining the problem or the defect and then continuing to ask why until you get to the 5th Why. This is is usually where you’ll start to discover a possible solution.

Here’s a simple example:

• Problem – I ran a red light.
• Well, why did it happen? I was late for an appointment.
• Why did that happen? Well, I woke up late.
• And why did that happen? My alarm didn’t go off on my phone.
• Why did that happen? I didn’t plug it into the charger.
• And why is that happening? It wasn’t plugged in. It’s because I forgot to plug it in.

So there’s the possible solution – I’ve got to set up a recurring alarm at 9pm to remind me to plug my phone in.

This is a tool perfect for junior members on your team, or ones that come to you with a barrage of questions on a problem. Have them take the 5 Whys template and think it through, ask themselves the 5 why’s.

Interested in learning more about how to use the 5 Why’s framework and how to overcome some of the obstacles you might encounter? Read our latest article with case studies.

7. RAID Log

RAID stands for

• Risks – write down the risks that will have an adverse impact on this?
• Assumptions – list out all the associated assumptions
• Issues – What are some of the issues that have already impacted or could impact the project?
• Dependencies – what are the dependencies

The RAID Log is often used when you’ve got multiple decisions about an ongoing project.

Whether you’ll be assessing your thinking by yourself, or with team members or customers, this is a great way to make sure you’re gathering all of the necessary information including the assumptions, any issues and dependencies.

8. The 7 So-Whats: Consequences of Actions

All of the previous tools are designed to help you define what the problem is. But it’s also important to think about the consequences of actions.

As you grow as a leader, you’ll need to be comfortable understanding both big thinking and little thinking. Big picture and little details so you are confident in your decisions.

A big part of that is understanding the consequences of your actions and decisions. That’s what the 7 So-Whats tool is about.

The 7 So-Whats is similar to the 5 Whys in that you ask the same question repeatedly to get the answer. Start with your recommendation or possible solution and then ask “So, what will that mean” 7 times.

For example, if you need to hire a new sales rep, the first ‘So, what’ would be something like, “We’ll need to have the right job description and salary package for them, and let the team know they’re coming on.”

And then you work your way through the rest of the ‘So, Whats’ to detail out the results or consequences of the action you’re thinking about.

To read more about the 7 So-Whats read our comprehensive article with case studies.

9. Overcoming Analysis Paralysis

A lot of people get caught up in analysis paralysis. I know I do. Whether it’s thinking about moving house or taking on a new hire, you get all the information but you still feel stuck.

What I find is that it’s usually because we are narrowing our focus too much, especially when it comes to advancement in your career or self-promotion.

So here are some questions to help you push through that analysis paralysis. Ask yourself:

• How would I make this decision if I was focused on opening up opportunities for myself / the situation?
• What would I advise my best friend to do? Or What would my successor do in this situation?
• Your caution may be the result of short-term fears, such as embarrassment, that aren’t important in the long run. Can you create a timeline or deadline to make the decision that will give you some mental distance?

Basically, you want to ask yourself what is holding you back. Is it fear? Fear of disappointment? Or that you don’t have enough information?

Perhaps you think you could get more information, but can you get more information in the time available? If not, then make the decision with what you have.

If you hold back from making your decision, what will the impact be for your stakeholders, your career, and how people view you?

The purpose of this tool is to separate yourself from the situation a little bit so you can look at it more subjectively as if you were advising a friend. And push through the paralysis to make the decision.

9 Critical Thinking Tools For Better Decision-Making

Taking time to think about how you think and using tools like these can be the difference between becoming a good leader and a great one.

Use these nine critical thinking tools to empower you to make better decisions for your business, organisation, and career – and feel confident doing so.

For personalised guidance on how best to use critical thinking skills for your business or organisation, drop us a line . We would be happy to partner with you to create a plan tailored to your needs.

Drowning in Details & Meetings? The Leader’s Guide to Breaking Free from Operational Quicksand

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