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  1. (PDF) Tour Guide Performance and Tourist Satisfaction: a Study of the

    This study aimed to investigate the relationship between tour guide perfor-. mance and tourist satisfaction in the context of China's tourism industry. According to Oliver (1997), satisfaction ...

  2. A Model for Tour Guide Performance

    A Model for Tour Guide Performance. Nour Salah Al-Okaily. Department of Tourism Management, School of Archaeology and Tourism, The University of Jordan, Amman, Jordan. ABSTRACT. Tourism literature ...

  3. A Systematic Literature Review of Tour Guide Performance

    This research, aimed by comprehending the influence of tourists' perception on tour guide's service on service quality, and the importance of tour guide's service provision method.

  4. The changing face of the tour guide: one-way communicator to

    The guide as experience-broker. For their recent book Tour Guiding Research: Insights, Issues and Implications, Weiler and Black (Citation 2015) used search engines and library databases to identify peer-reviewed journal papers, book chapters, conference papers, textbooks, doctoral-level theses and some grey literature on tour guiding.A critical review of this literature uncovered a body of ...

  5. Museum Tour Guide Performance: A Visitor Perspective

    Tour guide performance has been a hotly debated academic topic, owing to the critical role they play in facilitating a variety of tourist experiences. Similarly, museum tour guides are the initial point of contact for tourists and have a substantial impact on the total visitor experience, but their performance is far less investigated. Visitors' satisfaction and behavior intentions are ...

  6. Exploring theoretical engagement in empirical tour guiding research and

    The geographical location of tour guiding research is uneven with research predominantly undertaken in Western countries and Asia. A third of all empirically-based tour guiding journal papers were published in four high ranking, high impact tourism journals, and engagement with theory was generally greater for those studies published in high ...

  7. Enhancing the visitor experience: Reconceptualising the tour guide's

    This paper reviews and synthesises research findings to date on (1) the role of the tour guide as experience broker, (2) the relevance and efficacy of guide communication, and in particular the application of nature and heritage interpretation principles to enhance the guided tour experience, and (3) visitor demands and expectations of a tour guide's communication.

  8. Tour guiding research: Insights, issues, and implications

    This paper is a review of literature scanning the importance of tour guides; roles that different stakeholders and researchers have outlined for guides; the challenges they face; and, the debate on building competence of these guides. This paper evaluates different opinions to understand what guides should be expected to do. There is very ...

  9. Tour Guiding Research

    This book provides a comprehensive overview of tour guiding scholarship and research from various disciplines and perspectives. It covers the historical and political context, the roles and skills of tour guides, the interpretive and communicative aspects, the sustainability and satisfaction issues, and the training and education needs of tour guiding.

  10. journal about tour guiding and visitor attraction research

    Giving Voice to Australia's Professional Tour Guides: Perspectives of their Social Identity Birgitta E. March Mrs, Kim Williams Dr, and Caroline Winter Dr ... International Journal of Tour Guiding Research Volume 2(i) Table of Contents Kevin A. Griffin, Luis Miguel Brito, and Glen Farrugia ... Most Popular Papers Receive Email Notices or RSS ...

  11. Tour Guiding Research: Insights, Issues and Implications

    Most research on tour guide training has been conducted in countries where tourism businesses require some form of official certification, such as tour guide licenses (Dahles, 2002;Esichaikul et ...

  12. Tour Guide Performance and Tourist Satisfaction: a Study of the Package

    This study examines tour guide performance and its relationship with tourist satisfaction in the context of package tours in Shanghai. ... Towards an improved understanding of tour services and customer satisfaction in package tours. Paper presented at the Second Asia-Pacific CHRIE (APacCHRIE) Conference and Sixth Biennial Conference on Tourism ...

  13. Tour guides: Roles, challenges and desired competences A review of

    This paper evaluates different opinions to understand what guides should be expected to do. There is very little reference to researches that analyse challenges that tour guides face. Paper also tries to assimilate research references to challenges to tour-guiding. Last section reviews research related to approaches to guide competence building.

  14. tour guides Latest Research Papers

    A primary goal of our research is to learn more about the unique linguistic characteristics of the Indonesian people. This study aims to discover the language variation of English used by Indonesian tourist guides. Researchers used library and field research to perform the analysis.

  15. (PDF) Transformative Tour Guiding: Training Tour Guides to be

    Intrigued by the difference in enrolment for tour guide training programme this paper tries to identify concerns that are important to trainee tour guides from northern and eastern regions. ... There is very little reference to researches that analyse challenges that tour guides face. Paper also tries to assimilate research references to ...

  16. The changing face of the tour guide: one-way communicator to

    Beedie, 2003). This paper assesses the capacity of guides to do this by drawing mainly on the body of research on guides as experience-brokers. Largely focused on cultural brokering and social mediation and consisting of 28 research papers, most of which were published in scholarly journals, this literature is the point of departure for the ...

  17. Outlook and Direction of AI Tour Guide Services

    Artificial intelligence (AI) has entered tourism and become a new service in a tour guide. AI technology can help tourism by providing customized services and attracting visitors to fight with the crisis of the COVID-19 epidemic. This paper introduces how AI tour guide services contribute to tourism and its main issues. The future development of AI tour guides also was discussed at the end and ...

  18. (PDF) TOURIST GUIDES IN CONTEMPORARY TOURISM

    Abstract. Tourist guiding has an important and multifaceted role in contemporary tourism. A safe and quality experience offered by a guided tour involves the guide, tourists and the environment ...

  19. TOURGURU: Tour Guide Mobile Application for Tourists

    The paper discusses a tour guide mobile application which uses cloud computing, machine learning and Augmented Reality (AR) to give the user an amazing experience on tourism. This application would guide users through an appropriate route to a traveler's destination while suggesting recommended attractions through the route. Tourists would also be given the opportunity to listen to a narration ...

  20. (PDF) The Role of Tour Guides in Developing Tourism Sector: From

    Therefore, this research aims to examine tour guides' role in developing the tourism sector: from managers' perspectives of travel and tourism companies operating in Erbil. ... Therefore, this research paper established relationship and effect research design as it describes and finds the relationships and effects between research ...

  21. LibGuides: APA 7th Edition Style Guide: Format Your Paper

    All papers typically include a title page, text, and references. They may also include other elements such as tables, figures, appendices, or abstracts. Check your syllabi or ask your professors to determine what elements are required in your papers. Arrange the pages of an APA Style paper in this order: title page; abstract; text; references ...

  22. (PDF) The Role of Tour Guides in Developing Tourism Sector: From

    The research reached some conclusions; most significant, the research found a positive relationship and effect between tour guides and developing tourism. Discover the world's research 25+ million ...

  23. Tour guide Research Papers

    Protecting the natural areas gains benefits to us. Tour Guides are also crucial actor in tourism with this responsibilities. This study aims to explore tour guides" perceptions of their role and responsibilities and attitudes for ecotourism. As a research method, Survey method, being One of the quantitative research method is applied to tour ...

  24. Research Guides: HSEP 314: Cybersecurity: Research Articles

    Full-text reference books, monographs, and conference papers. Communication and Mass Media Complete Communication studies database with full-text, indexing, and abstracts for many top communication journals covering all related disciplines, including media studies, linguistics, rhetoric, and discourse.

  25. (PDF) The impact of behaviors and skills of tour guides in guiding

    Abstract. Th e aim of this study was to reveal the impact of the tour guide's behaviors and skills in guiding. tourists groups in an efficient manner. To achieve the aim of the study, a random ...