my journey in oral communication essay

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Applying Oral Communication Skills in Your Career and Everyday Life

Deanna Dannels, associate dean of academic affairs in the College of Humanities and Social Sciences and a professor in the Department of Communications, discusses the importance of oral communication skills for NC State students and graduates.

By Samantha Rich, director of DASA Assessment 

This article is part of a series on NC State’s Pack Proficiencies : the five competency areas in which all NC State undergraduates should develop before they graduate: written communication, oral communication, quantitative literacy, critical thinking, and creative thinking. 

Oral communication is ubiquitous in our everyday lives: we communicate with classmates and colleagues on Zoom calls, we demonstrate our content knowledge and expertise in oral presentations, and we communicate our career goals to potential employers in job interviews. Outside of the classroom and workplace, we’re chatting with our Lyft driver, calling in our take-out orders, and enjoying casual conversations with friends and family. NC State recognizes that oral communication is a skill that should be practiced and developed throughout your undergraduate career, and that’s why oral communication is one of our Pack Proficiencies . 

NC State faculty and staff provide students opportunities to develop oral communication skills in courses, within student organizations, through undergraduate research, and through myriad events and activities across campus. In the interview below, Deanna Dannels, associate dean of academic affairs in the College of Humanities and Social Sciences and professor in the Department of Communication, describes how students engage with oral communication in their everyday lives and why it is important that students develop proficiency in this area. Interview excerpts are edited for brevity and clarity.

Question: What does it mean to be proficient in oral communication?

Deanna Dannels: Oral communication really involves a number of things: it involves clearly expressing your ideas, building and evidencing a sound argument using the evidence necessary to justify a position, and adapting your argument to a variety of different audiences. 

Question: Why is it important for students to develop their oral communication skills?

Deanna Dannels: Students communicate every day — from the moment they wake up to the moment they go to sleep. Students communicate with their roommates; they communicate with their faculty; they communicate with their friends. But just because you do it every day doesn’t mean that you do it well. One of the benefits of developing oral communication skills is that students can develop competency in something that is very pervasive in their lives — to reflect on it, to practice it, to get feedback on it so that they can become better at accomplishing their goals.

You need to know how to communicate to be a person who can engage in multiple contexts. Our world is rapidly becoming more interdisciplinary, more multi-modal and more multi-contextual. In order to navigate those contexts, students need to be able to show a proficiency in oral communication. Very few of our students will graduate and sit in an office on their own without interacting with other people; it’s just not the way the workplace is and it’s not the way our community is. A well-rounded person really needs to be able to have those communication competencies in order to be a good citizen, be a good professional, and be a good person in general.

Question: How can students develop their oral communication skills at NC State?

Deanna Dannels: The obvious answer is to take a communication class. Avail yourself of your opportunity to use your fee electives to take a communication class. That said, within your discipline there is an opportunity to either formally or informally practice oral communication skills. You may have a presentation assignment or group work – these are opportunities to hone and refine your skills to not only learn the content but to practice oral communication.

Even if you’re not in courses that provide formal oral presentation assignments, go participate in a rally, go participate in a community event, go watch speakers we bring to campus, and start thinking about what makes them effective as a communicator. What do you like? What could you see yourself doing? Engage in that critical analysis of oral communication skills

Question: How will students engage in oral communication after graduation?

Deanna Dannels: After graduation, in whatever pathway a student chooses, they’re going to have to put a resume out, they’re going to have to inquire about opportunities, and all of those things require oral communication. It may not be face-to-face, it may be technologically mediated or driven, but still you’re using oral communication competencies to find your pathway. Then being successful depends on your ability to communicate well. It also depends on your ability to determine where things need to change and how you can use your voice to make those changes.

I think not only is communication after graduation part of the recipe for success; it’s part of the recipe for innovation, for change and for action in organizations and in our communities. Students with oral communication competencies can be activists in this way and can create workplaces that are more ethical and communities that are more inclusive. Oral communication provides you opportunity and the skills necessary to do that.

To learn more about the Pack Proficiencies and how they are assessed, visit go.ncsu.edu/PackProficiencies .

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Importance of Oral Communication

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Embark on a journey to understand the crucial role of oral communication in shaping our interactions and relationships. This guide provides an in-depth look at effective communication strategies, enriched with practical oral communication examples . From professional discussions to personal dialogues, learn how to harness the power of spoken words for impactful and meaningful connections. Our guide is tailored to equip you with the skills necessary for mastering the art of oral communication in various life scenarios.

What is the Importance of Oral Communication?

Oral communication is the process of exchanging information and ideas through speaking. It is a key aspect of human interaction, essential for understanding and being understood in both personal and professional contexts. This form of communication is valued for its immediacy and effectiveness. What is Oral Communication involves not just speaking, but also active listening and interpreting nonverbal cues. It’s a dynamic skill that encompasses various elements such as tone, clarity, and confidence. Understanding the importance of oral communication helps in various scenarios, from delivering a presentation ( oral communication examples ) to engaging in a casual conversation. Mastering this skill leads to better relationships, clearer information dissemination, and more effective leadership in the workplace.

Importance of Oral Communication in Business

In the business world, the importance of oral communication cannot be overstated. Effective oral communication skills are critical for successful business operations. They facilitate clear and efficient exchange of ideas, making it easier for teams to collaborate, solve problems, and make decisions. In business, oral communication is often the cornerstone of client relations, negotiations, and team building. Good communicators can articulate their ideas clearly, persuade others, and understand verbal feedback, which is essential in a dynamic business environment.

Effective oral communication in business also enhances leadership. Leaders who communicate well can inspire and motivate their teams, creating a productive and positive workplace. In sales and customer service, oral communication skills are vital for explaining products, addressing customer concerns, and building lasting relationships. Furthermore, oral communication is crucial in crisis management, where timely and clear communication can mitigate issues more effectively.

Business meetings, presentations, and negotiations all rely heavily on oral communication. Oral communication examples in business include pitching a new idea to investors, discussing strategies in meetings, and providing feedback during performance reviews. These scenarios underscore the significance of being articulate, concise, and clear in conveying messages.

In summary, the importance of oral communication in business lies in its ability to streamline processes, foster strong relationships, and drive business growth. It is a skill that, when mastered, can significantly impact a company’s success.

Importance of Oral Communication Essay

An essay on the importance of oral communication delves into the various facets of this essential skill. Such essays typically explore how oral communication impacts individual success and relationships. They examine the role of effective communication in personal growth, professional development, and the maintenance of social bonds. An essay on this topic might include oral communication examples such as a successful public speech, an effective classroom discussion, or a productive business meeting.

The essay can discuss the advantages of oral communication, such as immediate feedback, the ability to adjust the message in real-time, and the conveyance of emotion and tone. It might also explore challenges, such as overcoming barriers in cross-cultural communication or dealing with speech anxiety.

Furthermore, an importance of oral communication essay can compare oral communication with written communication, highlighting how each has its unique strengths and contexts where one might be more appropriate than the other. Essays may also delve into the components that make up effective oral communication, such as clarity, conciseness, empathy, active listening, and the use of nonverbal cues.

Lastly, such essays often emphasize the development of oral communication skills, outlining ways individuals can improve their speaking and listening abilities. This aspect is particularly relevant in an educational setting, where developing strong oral communication skills can significantly impact students’ academic and future career success.

Overall, an essay on the importance of oral communication provides comprehensive insights into how this skill affects various areas of life, emphasizing its significance in personal and professional contexts.

Importance of Oral Communication & Written Communication

The importance of oral communication and written communication lies in their complementary roles in conveying information and ideas effectively. Oral communication, involving speaking and listening, offers immediacy and personal interaction. It allows for immediate feedback and adjustment of the message based on the listener’s responses. In contexts like meetings, negotiations, or casual conversations, the ability to communicate orally is invaluable. Oral communication examples include delivering a speech, participating in a debate, or engaging in dialogue.

Written communication, on the other hand, provides a permanent record and is essential for documenting and sharing complex information. It allows for careful structuring and revision of content, making it ideal for detailed explanations or legal documentation. Written communication is crucial in business for contracts, emails, reports, and more.

Both forms have their unique strengths and are important in different situations. Oral communication is key for interpersonal interactions and immediate problem-solving, while written communication is essential for maintaining records and conveying detailed information. Understanding when and how to use each form effectively is a critical communication skill.

Why are Oral Communication Skills Important?

Oral communication skills are important for several reasons. They are fundamental to forming and maintaining personal and professional relationships. Effective oral communication enables individuals to express their thoughts and emotions clearly and persuasively. It is crucial in settings like education, where teachers must communicate information to students, and in business, where clarity in communication can define the success of negotiations and collaborations.

Good oral communication skills also enhance an individual’s ability to listen, interpret, and respond appropriately to others, fostering mutual understanding and respect. This is vital in multicultural environments, where clear communication can bridge cultural differences.

Additionally, strong oral communication skills are often associated with leadership and influence. Leaders who communicate effectively can inspire and motivate their teams, articulate their vision, and manage conflicts and crises efficiently.

In summary, oral communication skills are essential for effective interpersonal interactions, successful professional relationships, and personal growth. They empower individuals to convey their messages confidently and clearly, making them indispensable in virtually every aspect of life.

Moreover, the significance of oral communication extends beyond personal and professional realms, contributing to societal advancement. Effective communication is the cornerstone of leadership and governance, influencing decision-making processes and public opinion. Leaders and public figures must master this art to inspire and lead effectively​​. Educational platforms such as Harvard University’s Program on Negotiation provide insightful resources on negotiation and communication, crucial for leaders and professionals in all fields.

In conclusion, the importance of oral communication cannot be overstated. It is essential for effective interpersonal relationships, professional success, and personal growth. This guide has provided insights, examples, and practical tips to enhance your oral communication skills. Remember, mastering these skills is a continuous journey, but with practice and awareness, anyone can become an effective communicator.

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Oral Communication Skills Important

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Essay on Communication in 100, 200 and 300 Words: The Essence of Survival

• Updated on  
• Oct 20, 2023

Do you know how important it is to communicate with others? Communication is the primary means through which individuals share information, ideas and thoughts. Communication fosters strong relationships. In this essence, writing an essay on communication becomes important where you highlight the importance of communication, how it affects our everyday lives and what skills are required to become a communication professional . Let’s explore all these questions with some essays on communication.

Table of Contents

• 1 Essay on Communication in 100 Words
• 2 Essay on Communication in 200 Words
• 3 Essay on Communication in 300 Words

Also Read: Essay on Freedom Fighters

Essay on Communication in 100 Words

Communication is the cornerstone of human interaction and is crucial to sharing ideas, thoughts and information. By communicating, people foster relationships, which is vital for personal and professional growth. Effective communication facilitates understanding, resolves conflicts, and promotes collaboration. Whether verbal or nonverbal, it forms the basis of successful teamwork, decision-making, and social integration.

Clear communication is key to a harmonious society, nurturing empathy, and building trust. It encourages brainstorming, creative thinking, and the development of new solutions to complex problems. Its impact is profound, shaping the way we interact, learn, and evolve, making it an indispensable tool for human connection and progress. 

Essay on Communication in 200 Words

What makes communication important is that it serves as the bedrock for exchanging ideas, information, and emotions. It is the essence of human interaction, enabling us to convey our thoughts, beliefs, and intentions to others. Effective communication is essential in every aspect of life, whether in personal relationships, professional environments, or social interactions.

Effective communication can form the basis of trust and mutual understanding and understanding. In personal relationships, communication fosters understanding and empathy, allowing individuals to express their feelings and needs, while also listening to and acknowledging others. 

In the professional realm. Communication allows the smooth functioning of organizations. With communication, individuals can disseminate information, set clear expectations and encourage collaboration among team members. Moreover, effective communication in the workplace enhances productivity and promotes a positive work culture.

The uses and benefits of communication are not limited to just personal and professional realms. In social environments also, communication allows diverse groups to understand each other’s cultures, beliefs, and values, promoting inclusivity and harmony in society.

You can call communication a fundamental pillar of human existence, as it helps in shaping our relationships, work environments, and societal interactions. Its effective practice is essential for nurturing empathy, building trust, and fostering a more connected and understanding world.

Also Read: Essay on the Importance of English Language

Essay on Communication in 300 Words

How crucial communication is can be explained by the fact that it allows the smooth transfer of ideas, thoughts, feelings and information. Communication is the lifeblood of human interaction, playing a crucial role in the exchange of ideas, information, and emotions. It serves as the cornerstone of relationships, both personal and professional, and is integral to the functioning of society as a whole. 

In personal relationships, it is essential to have effective communication for clear understanding and empathy. It allows individuals to express their thoughts, feelings, and needs, while also providing a platform for active listening and mutual support. Strong communication fosters trust and intimacy, enabling individuals to build meaningful and lasting connections with others.

Without communication, you might struggle for organizational success in the professional world. Clear and effective communication within a team or workplace ensures that tasks are understood, roles are defined, and goals are aligned. It enables efficient collaboration, problem-solving, and decision-making, contributing to a positive and productive work environment. Moreover, effective communication between employers and employees promotes a sense of transparency and fosters a healthy work culture.

In a broader sense, communication is vital for social integration and cultural understanding. It bridges the gaps between diverse groups, facilitating the exchange of values, beliefs, and perspectives. Effective communication fosters inclusivity and respect for cultural differences, contributing to a more harmonious and cohesive community.

However, communication is not just about sharing information and ideas. It also encompasses nonverbal cues such as body language, facial expressions, and tone of voice, all of which play a significant role in conveying meaning and emotions. It is the glue that binds individuals and communities together, fostering understanding, empathy, and collaboration. Practicing clear and empathetic communication is vital for creating a more connected, inclusive, and harmonious world.

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Communication is the process of exchanging ideas, information, thoughts and feelings between individuals or groups through the use of verbal and nonverbal methods.

To write an essay on communication, you need to describe what communication is, what the importance of communication in our lives and how it can help us know different aspects of life.

To become an effective communicator, you must become an active listener and understand what others have to say. You must learn to express your thoughts clearly and concisely. You also need to ensure your body language, facial expressions, and tone of voice perfectly align with your ideas.

For more information on such interesting topics, visit our essay writing page and follow Leverage Edu .

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With an experience of over a year, I've developed a passion for writing blogs on wide range of topics. I am mostly inspired from topics related to social and environmental fields, where you come up with a positive outcome.

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Public Speaking as an Effective Skill Essay

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Public speaking is a highly important and useful skill that carries multiple advantages for personal life and professional career. Public speaking skills are required for specialists of various kinds. In this regard, mastering public speaking is going to serve as great enforcement for anyone. The purpose of this essay is to demonstrate different situations where public speaking skills play an important role to show the reasons why public speaking is considered an effective skill.

First of all, the knowledge of theoretical and practical sides of public speaking provides one with multiple benefits such as understanding the ways people think and process the information, communicating thoughtfully and with higher efficiency, using the critical thinking, knowing how to organise and prepare presentations, researching the unfamiliar audiences and using appropriate communication strategies (Coopman, Lull 2014, p. 12). It is a well-known fact that most people experience certain difficulties in adjusting to a new society. For example, in a situation when a person starts working at a new place, they would feel the need to fit into the group of new co-workers, find a common language and establish friendly atmosphere at the workplace.

Public speaking skills provide a person with an ability to evaluate the audience, analyse their needs, learn their potentials, and successfully build contact with them. Proper application of public speaking knowledge will allow the new member of a group to move through the stage of getting to know the colleagues and feel comfortable talking with new people in unfamiliar situations (Coopman & Lull 2014, p. 12). In this case, public speaking skills will allow avoiding the discomfort at the workplace, which may lead to disruption of the work process and create problems for the whole company.

The most obvious situation where public speaking skills are always very useful is an actual performance in front of a group of people such as a public address, presentation of a new project at work, or a motivational speech. In such situations, the speaker can represent a group of fellows or the ideas important for many people. Due to this, a successful performance and efficient delivery of information are highly valuable and important (Keith & Lundberg 2013, p. 4). When one person is chosen to speak on behalf of many, it creates a certain pressure and responsibility for the speaker. In the case of the successful performance of one, the whole group will benefit. The good public speaker has to be able to present the information, keep the audience interested in the delivered ideas, and defend the point of view in case of criticism or counter argumentation.

The skills of public speaking provide one with courage, confidence, and the ability to fluently express themselves. One more situation that demonstrates the importance of public speaking skills is a casual conversation with a stranger. People are social creatures, interpersonal relationships of different kinds are highly important for us. Starting and maintaining friendships, being close to family members, having romantic relationships makes our lives easier and fuller. A skillful speaker will be able to represent themselves in the best and most appropriate way. This can be quite a challenging occupation. Performing in front of just one person is another variation of public speaking (Goldwasser 2006, p. 42). Successful personal representation in any situation, will it be a first date or a job interview, is extremely meaningful for anyone. This is why the development of public speaking skills is considered highly beneficial.

To conclude, almost every day, people face situations where speaking in front of an audience is required. The size of the audience may vary from one to hundreds or thousands of people, but the importance of professional and efficient delivery of information is always high. Knowledge of theoretical and practical sides of public speaking will enable the speaker to feel confident and comfortable and to present themselves and the necessary information in the best ways.

Coopman, S. & Lull, J. 2014, Public Speaking: The Evolving Art. Cengage Learning United States, Boston.

Goldwasser, I. 2006, Interactive Communication: A Guide to Effective Communication. Pearson Education Australia, Sydney.

Keith, W. & Lundberg, C. 2013, Public Speaking: Choice and Responsibility. Cengage Learning United States, Boston.

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Home — Essay Samples — Sociology — Effective Communication — Effective Communication: The Key to Building Strong Connections

Effective Communication: The Key to Building Strong Connections

• Categories: Connection Effective Communication

About this sample

Words: 791 |

Published: Sep 12, 2023

Words: 791 | Pages: 2 | 4 min read

Table of contents

The importance of effective communication, key elements of effective communication, barriers to effective communication, strategies for improving communication, 1. building relationships:, 2. resolving conflicts:, 3. achieving goals:, 4. personal development:, 5. success in the workplace:, 1. clarity:, 2. active listening:, 3. empathy:, 4. nonverbal communication:, 5. respect:, 1. misunderstandings:, 2. lack of active listening:, 3. emotional barriers:, 4. assumptions and stereotypes:, 5. lack of feedback:, 1. practice active listening:, 2. foster empathy:, 3. be mindful of nonverbal cues:, 4. seek feedback:, 5. adapt to your audience: h3>, 6. practice constructive communication:, 7. educate yourself:.

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Public speaking is a critical, but often underdeveloped, skill among higher education professionals. Your ability to convey ideas with confidence and clarity is essential for articulating the importance of your research, getting buy-in for your projects and obtaining funding from sponsors.

Many people are afraid of public speaking. They think that effective public speakers are “naturals” who were born with strong oratory skills. Luckily, it is practice and not genetics that will make you a better public speaker. With practice and a few tips, you can improve your skills in a relatively short amount of time. This article will discuss five tips to becoming a better public speaker.

WAIT Method

WAIT stands for Why Am I Talking ? Before you jump right into making Powerpoint slides or writing a speech, take some time to think about why you’re speaking and what you want the audience to remember. That is, begin with the end in mind (habit number two from Stephen Covey’s book The 7 Habits of Highly Effective People ). For example, pick three things you want people to take away from your presentation and then work backward. A clear understanding of your end goal will keep your thoughts cohesive as you prepare. More details can be found on Loren Ekroth’s webpage .

10/20/30 Rule

Introduced by the entrepreneur, author and speaker Guy Kawasaki, the general idea behind the 10/20/30 rule is that your Powerpoint presentations for most talks should:

• Have only 10 slides
• Last no more than 20 minutes
• Use 30 point font or greater so the audience can actually read your slides.

Keep in mind that these guidelines were created with the business community in mind and may not always apply to academic situations (e.g., dissertation defenses). However, it’s worth noting that our attention spans are short. There’s nothing worse than listening to a talk that goes on and on, or seeing slides that you can’t read.

Content Over Medium

The content of your presentation is far more important than fancy slides without substance. Powerpoint is a wonderful tool; however, it isn’t a requirement for effective presentations. Let’s repeat. Powerpoint isn’t a requirement for effective presentations.

Sometimes speaking without Powerpoint slides is even more effective and engaging. This may be especially true if you’re sharing aspects about your life (e.g., how you landed in higher education) or giving a motivational speech.

Unfortunately, Powerpoint is often used as a script instead of the visual aid tool it was designed to be. Using the analogy of a music concert, you are the lead singer and Powerpoint is your backup singers -- there to support you, but not the main focus. You are the show.

If you choose to use Powerpoint slides, avoid common Powerpoint mistakes like reading every slide and presenting crowded tables. Your audience will thank you.

Control the Controllables

The marketing and management consultant Somers White once said, “90 percent of how well the talk will go is determined before the speaker steps on the platform.” Reduce your public speaking anxiety by following these steps:

• Organize your thoughts. This blueprint for a presentation by Eleni Kelakos is a good guide.
• Decide which format is best (Powerpoint, no slides and/or paper handouts).
• Practice by yourself and refine.
• Practice in front of others and refine.
• Time yourself. Staying within allotted time limits is crucial.
• Decide what you’re going to wear. Be comfortable, but look professional.

If possible, practice in the room where you’ll be speaking. Test the equipment to make sure it works. If using your own laptop, remember to bring your charger and adapters. This is especially true for Mac users. Also ask about:

• Wireless clickers
• Laser pointers
• Internet connections
• Sound system
• Microphones

Speaking of microphones, please use one if you’ll be in a large room. As we present, our voices get tired. Tiredness makes it hard to project our voices to the back of the room. If people can’t hear you, then you’ve missed an important opportunity and wasted everyone’s time, including yours. Lastly, if you have interactive exercises or surveys that require writing, be sure to bring pens.

Body Language and Other Distractions

A few years ago, I attended a job talk. The candidate -- we'll call him John -- had great training and an interesting program of research. Unfortunately, all I remember about John’s talk is that he spoke too fast, fidgeted a lot and rambled during the Q and A. He didn’t seem prepared, and he didn’t get the job. The selected candidate was probably a better fit overall for the department. However, I still wonder if John’s poor public speaking skills were a factor in the final decision.

Keep these things in mind when you’re giving presentations:

• Make good eye contact and scan the room. Force yourself to look to the left, center and right portions of the room.
• Eliminate filler words like um and ah . Take a pause instead.
• Reduce excessive hand movements, including taking your hands in and out of pockets.
• Try not to sway or rock in place.

Finally, it’s okay to move around the stage and interact with the audience. If you do so, use a wireless microphone so the audience can hear you.

For more information on public speaking, check out Toastmasters International , a nonprofit organization focused on public speaking and leadership development. If you own a smartphone, this article, Fearless Public Speaking: 6 Apps to Help You Prepare for Presentations (pages 46 and 47), may also be helpful.

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Essay on Importance Of Effective Communication

Students are often asked to write an essay on Importance Of Effective Communication in their schools and colleges. And if you’re also looking for the same, we have created 100-word, 250-word, and 500-word essays on the topic.

Let’s take a look…

100 Words Essay on Importance Of Effective Communication

Understanding each other.

When people talk and listen well, they understand each other better. Just like friends sharing secrets, clear talking and careful listening make sure no one gets confused or upset. It’s like playing catch – if you throw and catch well, the game goes on smoothly.

Getting Things Done

Good communication is like a key that opens doors. At school or at home, when you explain what you need clearly, it’s easier for others to help you. It’s like giving clear directions to someone so they can find the way without getting lost.

Building Relationships

Talking and listening to each other is the glue in friendships. When we share our thoughts and feelings, we grow closer. It’s like building a bridge between two islands, making it easier to meet in the middle.

Stopping Arguments

When we talk clearly and listen to what others say, many fights can be avoided. It’s like seeing a stop sign before a crash happens – it keeps everyone safe from misunderstandings and hurt feelings.

250 Words Essay on Importance Of Effective Communication

Why good communication matters, learning together.

In school, if a teacher explains lessons in a way that’s easy to get, students can understand and remember things better. If students ask questions and give answers clearly, everyone learns more. This is why being good at talking and listening can help in getting good grades and knowing more.

Work and Teamwork

At work, if a boss tells workers what to do in a simple, clear way, the job gets done right. If team members talk to each other well, they can work together without getting mixed up. This means the work is better and everyone is happier.

Making Friends

With friends, talking and listening are keys to having fun and helping each other. When we share stories and listen to what others say, friendships grow. If we can’t talk well or don’t listen, misunderstandings happen, and feelings might get hurt.

Solving Problems

When there’s a problem, talking in a calm and clear way can fix things faster. If we listen to others and explain our side without getting mad, most problems can be solved easily.

In short, good communication is a superpower for learning, working, making friends, and solving problems. It’s a skill worth getting better at every day.

500 Words Essay on Importance Of Effective Communication

What is effective communication, why is talking well important.

Imagine you have a great idea during a class project. You share it with your friends, and because you explain it well, they all get excited and want to help. This is one reason why talking well is important. It helps us share our ideas and feelings in a way that others can understand. When we talk well, we make friends, solve problems, and get things done.

Listening is Part of Talking Well

Talking isn’t just about speaking; it’s also about listening. When we listen, we learn what others think and feel. This helps us to know them better and to work together well. Good listeners show they care about what the other person is saying. This makes the other person feel important and happy to talk more.

How Does Talking Well Help at School?

Talking well helps with problems.

Sometimes we have disagreements or problems with others. Effective communication helps us solve these problems. When we talk about what’s bothering us in a calm and clear way, we can find solutions faster. It’s like untangling a knot instead of pulling it tighter.

Talking Well is Important for the Future

As you grow up, you will meet many new people and do different things. You might work on big projects, help others, or lead a group. To do these things well, you need to talk well. People who communicate effectively are often chosen for important tasks and leadership roles because others trust them to share ideas and information clearly.

If you’re looking for more, here are essays on other interesting topics:

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My journey As a Student Essay

Essay on topic my journey as a student.

Introduction Lines

As a student, my journey so far has been full of challenges, growth, and self-discovery. I have learned a lot about myself, my abilities, and my passions. In this essay, I will reflect on my journey as a student, highlighting the milestones, struggles, and achievements that have shaped my academic life.

Body Paragraphs

My journey as a student started when I was in elementary school. I vividly remember the excitement and nervousness I felt on my first day of school. I was eager to learn and make new friends. As I progressed through the years, I encountered many challenges, such as adjusting to new teachers, making the transition from elementary to middle school, and learning how to manage my time effectively. Despite these challenges, I remained committed to my studies and continued to work hard to achieve good grades.

In high school, I faced a new set of challenges. The workload was more rigorous, and I had to balance academics with extracurricular activities and part-time work. During this time, I also discovered my passion for writing and became an active member of the school newspaper. This experience taught me the value of teamwork, communication, and leadership.

As I entered college, I was both excited and nervous. I knew that college would be a new and challenging experience, but I was determined to succeed. I quickly learned that college required a higher level of dedication, discipline, and self-motivation. I had to learn how to manage my time efficiently, prioritize my tasks, and seek help when needed. Despite the challenges, I thrived in college and became more confident in my abilities. I also discovered new interests and passions, such as studying abroad and volunteering in my community.

Conclusion:

My journey as a student has been a remarkable experience. It has taught me valuable life skills, such as perseverance, time management, and teamwork. I have learned to adapt to new situations and challenges, and to never give up on my dreams. I am grateful for the opportunities I have had and for the people who have supported me along the way. As I continue my academic journey, I am excited to see where it will take me and what new experiences and challenges I will encounter.

Hello! Welcome to my Blog StudyParagraphs.co. My name is Angelina. I am a college professor. I love reading writing for kids students. This blog is full with valuable knowledge for all class students. Thank you for reading my articles.

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The Journey to Mastery: How Self Reflection Can Improve Communication

Implement these best practices before and after both high-stakes and everyday communication to improve your effectiveness.

February 27, 2020

What does it mean to truly master communication? How can we speak and write for the most impact?

In this podcast episode of Think Fast, Talk Smart , Stanford Graduate School of Business lecturers JD Schramm and Matt Abrahams discuss how to use self-reflection for self-improvement. They also offer methods for preparing for a high stakes situation such as a pitch meeting or an everyday interaction like sending an email.

Think Fast, Talk Smart is a podcast produced by Stanford Graduate School of Business and hosted by Matt Abrahams. Each episode provides concrete, easy-to-implement tools and techniques to help you hone and enhance your communication.

Full Transcript

Matt Abrahams : With dedicated practice, self-reflection, along with a little guidance, we can all hone and improve our communication skills.

Today we will focus on the idea of communication mastery with my friend, colleague, and mentor, JD Schramm, who in addition to lecturing in Strategic Communication at Stanford’s Graduate School of Business, was recently named the Director of the King Global Leadership Program for the Knight-Hennessy Scholars Program at Stanford. Welcome, JD.

How do you define mastery?

JD Schramm : Well, thanks Matt, and thanks for having me here to have this conversation today. I love the definition of mastery that Dan Pink gives in his book Drive. Mastery is getting better and better at something that Matters. For you, for me, from any leaders that we have the privilege of working with, communication is something that matters. And you cannot reach perfection in communication. No matter how great the document is, how great the speech is, how concise the report is, you still could always make it just a little bit better. And so we look at mastery as being an aspiration, I get closer and closer and closer, but I never get to perfection. And that’s the premise of the book: how can I iterate over time and keep getting better and better and better, knowing that the goal is something I will never fully reach. And that’s part of the process, what we go through. If a leader can be self reflective, and recognize that the growth that they have had over a period of time, it is that process that is really exhilarating. And really encouraging much more than the product of that one talk, or that one deck, or that one letter.

Matt Abrahams : That notion of reflection, self-reflection that you mentioned, I think is so critical to success in any communication. But especially as we strive for mastery. I’m curious if you have any insights and thoughts about adjusting and adapting your communication to the needs of the people you’re speaking to.

JD Schramm : Two thoughts on that. One, I think it’s crucial that leaders deliver the message the audience needs to hear, more than the message the leader wants to share. And so I think to be effective as a leader, we’ve got to be very audience-centric in the way in which we design and deliver communication. And we have to be really careful. As we’re reading an audience, we could misinterpret something. We could get something wrong. So in the design of the communication, I have to really think about my audience a lot. In the delivery, I want to be sensitive to the audience. But I also wanna acknowledge I don’t have all the information. So, if I’m gonna invent or interpret what’s going on for somebody, interpret something that’s going to support me. And encouraged me, like their intent on what I’m saying, rather than assuming they’re bored by what I’m saying.

Matt Abrahams : I really liked that distinction of what you do going into the creation of the content being in service of the audience. But then in the moment of delivery, it’s a different perspective. I wanna get back to this notion of design, because we’ve talked a bit about designing messages for audiences. But one thing I appreciate so much about the work you do is you really spend time championing the establishment of what I’ll call a positive communication culture within an organization. Can you share a few examples that you think highlight best practices. Or perhaps practices to be avoided as people progress towards their own communication mastery?

JD Schramm : I love that question, Matt. So there’s a section in the book that is all about communicating from a particular perspective, or point of view, or orientation. And the groups that I chose to highlight in there, communicating as an LGBTQ leader, as a member of the gay community, I’ve done a lot of work in that. And so there’s a section on what’s distinct about being an out LGBT leader. There’s a section, honed especially from the work of Allison Kluger and Stephanie Solari on executive presence for women. And what are the best resources out there. What are some of the resources out there to avoid that are not what we would want. But in that section, I also have communicating as a military veteran. And through both the Ignite program here and the BreakLine program, we’ve been able to work with veterans. Who are going from a life of military service to a career in the civilian ranks. And many of the veterans who are in the Ignite program here were very generous with me as I wrote that and researched that. And came up with tips and stories about what that transition is like. And I don’t know that there are very many resources out there that look at that slice of communication, whether it’s somebody who’s been marginalized, or somebody who has had a distinct service experience. And how can I approach mastery when I’ve got this experience, which may be an asset or maybe a liability. But I just have to acknowledge that’s what I’m coming into the conversation with. And those stories were awesome to get to collect. And then to share back out to the men and women in the military who fed into that and have them respond to it. They were grateful to see something codified in one place.

Matt Abrahams : It’s exciting to me to know that your book not only will give general guidelines and advice, but also targets very specific experiences people have, and how they themselves then can work on their own personal mastery. Are there any specific tools and exercises you recommend people try as they journey towards communication mastery?

JD Schramm : There are several. Let me limit it to just two, and this again goes back to the concept of iteration, getting better and better at something. We include in the book and Kara Levy, who’s a communication coach here at the GSB was my co-author on this. We include a lot of examples of how to self-edit your writing. It is always useful for me to hand over an email or a report to somebody else to copy edit or be check for me. Does this hit the right tone? Is this the right level of detail for this audience? But how can I do that when I don’t have somebody to turn the document over to? Similarly, in the oral communication, being able to use our smartphones effectively to record our side of a conversation and analyze it later. To be able to hand our phone to somebody in a business meeting. And say, when I do my pitch to senior management, could you just subtly capture it on video. Or even just on audio that is completely unobtrusive in a meeting? Then I can go back. I can hear exactly what I said. I can look at the fillers. I can look at the uptalk. I can look at the long-winded sentences, or where did the questions come. And being able to use just simple tools like that in small ways, we get better and better at what we’re doing. It doesn’t have to be hiring a coach, and doing hours of rehearsal to get ready for a TED talk. It can literally be something as simple as reviewing a document after I’ve written it or audio recording a conversation that I had, and then analyzing my side of it.

Matt Abrahams : We end every one of these podcasts with three questions that I ask everybody and I’d love for you to share your answers to these three. So the first question is, if you were to capture the best communication advice you ever received as a five-to-seven-word presentation slide title, what would it be?

JD Schramm : You cannot not communicate. Regardless, I was trying to get into the five-to-seven range, so I added regardless.

No, no matter what I do, I communicate something. Whether I write an email and I sit back, and wait for a day. Whether I speak up in a meeting, or I remain silent. Whether I sigh, or I smile, you cannot not communicate. No matter what you do, you’re communicating something. So let’s take some ownership for the communication you want out there, rather than have it be just by default, what you’re doing.

Matt Abrahams : I liked how you turned a double negative into a positive bit of advice. That was cool.

Matt Abrahams : Who is a communicator that you admire, and why?

JD Schramm : I’ve gotta go to the queen, Oprah Winfrey. Her ability to tell stories that make a point, that draw you in. I’ve gotten to see her present in person twice. I spoke at a conference that she was one of the keynotes. And being able to hear her in person describe and inspire people to be their best selves. Hands down, I just think she is top of her game. And for the audience listening, I think her Golden Globe acceptance speech of the Lifetime Achievement Award two years ago. Brilliant storytelling, brilliant arc, great use of mantra, just across the board in everything she did, very effective.

Matt Abrahams : I 100% agree. That particular speech was phenomenal. Third question, what are the first three ingredients that go into a successful communication recipe?

JD Schramm : I’m going to fall back to something I teach in almost every class and every workshop, audience, intent and message. Mary Munter and Lynn Russell several years ago created the aim model. Who is your audience? I don’t know who I’m writing or speaking to. What is my intent? What do I want them to do with that after they receive it? And only once I know audience intent can I then create the message. The biggest mistake that leaders make today is they jump immediately to message without slowing down to think about who really needs to hear this. And when they hear it or read it, what’s the action I need them to take? So the three answers to me are audience, intent, and message.

Matt Abrahams : What a wonderful way to wrap up a conversation about mastery, and we all need to slow down. And think about in a very methodical, appropriate way, how we develop our communication skills written or spoken. And you’ve given us great insight In our conversation, and I and I hope everyone else looks forward to your book to give us even more information. Thank you so much for being an inspiration to me, and everybody else.

JD Schramm : Thank you, Matt. It was a privilege to get to be here. Thanks for doing the podcast.

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Explore More

Can we be candid how to communicate clearly and directly, directive speech vs. dialogue: how leaders communicate with clarity, balance, class takeaways — how to run a meeting effectively, editor’s picks.

February 14, 2020 How to Make Complex Ideas More Accessible In this podcast episode, we explore techniques for presenting complicated information so your audience can more easily understand.

January 31, 2020 Communicating Our Multiple Selves: How to Manage Your Reputation Learn how to shape the way others see you through your verbal and nonverbal communication in this episode of Think Fast, Talk Smart.

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Informative Speaking

The topic, purpose, and thesis.

Before any work can be done on crafting the body of your speech or presentation, you must first do some prep work—selecting a topic, formulating a purpose statement, and crafting a thesis statement. In doing so, you lay the foundation for your speech by making important decisions about what you will speak about and for what purpose you will speak. These decisions will influence and guide the entire speechwriting process, so it is wise to think carefully and critically during these beginning stages.

I think reading is important in any form. I think a person who’s trying to learn to like reading should start off reading about a topic they are interested in, or a person they are interested in. – Ice Cube

Questions for Selecting a Topic

• What important events are occurring locally, nationally and internationally?
• What do I care about most?
• Is there someone or something I can advocate for?
• What makes me angry/happy?
• What beliefs/attitudes do I want to share?
• Is there some information the audience needs to know?

Selecting a Topic

“The Reader” by Shakespearesmonkey. CC-BY-NC .

Generally, speakers focus on one or more interrelated topics—relatively broad concepts, ideas, or problems that are relevant for particular audiences. The most common way that speakers discover topics is by simply observing what is happening around them—at their school, in their local government, or around the world. This is because all speeches are brought into existence as a result of circumstances, the multiplicity of activities going on at any one given moment in a particular place. For instance, presidential candidates craft short policy speeches that can be employed during debates, interviews, or town hall meetings during campaign seasons. When one of the candidates realizes he or she will not be successful, the particular circumstances change and the person must craft different kinds of speeches—a concession speech, for example. In other words, their campaign for presidency, and its many related events, necessitates the creation of various speeches. Rhetorical theorist Lloyd Bitzer [1] describes this as the rhetorical situation. Put simply, the rhetorical situation is the combination of factors that make speeches and other discourse meaningful and a useful way to change the way something is. Student government leaders, for example, speak or write to other students when their campus is facing tuition or fee increases, or when students have achieved something spectacular, like lobbying campus administrators for lower student fees and succeeding. In either case, it is the situation that makes their speeches appropriate and useful for their audience of students and university employees. More importantly, they speak when there is an opportunity to change a university policy or to alter the way students think or behave in relation to a particular event on campus.

But you need not run for president or student government in order to give a meaningful speech. On the contrary, opportunities abound for those interested in engaging speech as a tool for change. Perhaps the simplest way to find a topic is to ask yourself a few questions. See the textbox entitled “Questions for Selecting a Topic” for a few questions that will help you choose a topic.

There are other questions you might ask yourself, too, but these should lead you to at least a few topical choices. The most important work that these questions do is to locate topics within your pre-existing sphere of knowledge and interest. David Zarefsky [2] also identifies brainstorming as a way to develop speech topics, a strategy that can be helpful if the questions listed in the textbox did not yield an appropriate or interesting topic.

Starting with a topic you are already interested in will likely make writing and presenting your speech a more enjoyable and meaningful experience. It means that your entire speechwriting process will focus on something you find important and that you can present this information to people who stand to benefit from your speech.

Once you have answered these questions and narrowed your responses, you are still not done selecting your topic. For instance, you might have decided that you really care about conserving habitat for bog turtles. This is a very broad topic and could easily lead to a dozen different speeches. To resolve this problem, speakers must also consider the audience to whom they will speak, the scope of their presentation, and the outcome they wish to achieve. If the bog turtle enthusiast knows that she will be talking to a local zoning board and that she hopes to stop them from allowing businesses to locate on important bog turtle habitat, her topic can easily morph into something more specific. Now, her speech topic is two-pronged: bog turtle habitat and zoning rules.

Formulating the Purpose Statements

“Bog turtle sunning” by U.S. Fish and Wildlife Service. Public domain.

By honing in on a very specific topic, you begin the work of formulating your purpose statement . In short, a purpose statement clearly states what it is you would like to achieve. Purpose statements are especially helpful for guiding you as you prepare your speech. When deciding which main points, facts, and examples to include, you should simply ask yourself whether they are relevant not only to the topic you have selected, but also whether they support the goal you outlined in your purpose statement. The general purpose statement of a speech may be to inform, to persuade, to inspire, to celebrate, to mourn, or to entertain. Thus, it is common to frame a specific purpose statement around one of these goals. According to O’Hair, Stewart, and Rubenstein, a specific purpose statement “expresses both the topic and the general speech purpose in action form and in terms of the specific objectives you hope to achieve.” [3] For instance, the bog turtle habitat activist might write the following specific purpose statement: At the end of my speech, the Clarke County Zoning Commission will understand that locating businesses in bog turtle habitat is a poor choice with a range of negative consequences. In short, the general purpose statement lays out the broader goal of the speech while the specific purpose statement describes precisely what the speech is intended to do.

Success demands singleness of purpose. – Vince Lombardi

Writing the Thesis Statement

The specific purpose statement is a tool that you will use as you write your talk, but it is unlikely that it will appear verbatim in your speech. Instead, you will want to convert the specific purpose statement into a thesis statement that you will share with your audience. A thesis statement encapsulates the main points of a speech in just a sentence or two, and it is designed to give audiences a quick preview of what the entire speech will be about. The thesis statement for a speech, like the thesis of a research- based essay, should be easily identifiable and ought to very succinctly sum up the main points you will present. Moreover, the thesis statement should reflect the general purpose of your speech; if your purpose is to persuade or educate, for instance, the thesis should alert audience members to this goal. The bog turtle enthusiast might prepare the following thesis statement based on her specific purpose statement: Bog turtle habitats are sensitive to a variety of activities, but land development is particularly harmful to unstable habitats. The Clarke County Zoning Commission should protect bog turtle habitats by choosing to prohibit business from locating in these habitats. In this example, the thesis statement outlines the main points and implies that the speaker will be arguing for certain zoning practices.

• Bitzer, L. (1968). The rhetorical situation. Philosophy & Rhetoric , 1 (1), 1 – 14. ↵
• Zarefsky, D. (2010). Public speaking: Strategies for success (6th edition). Boston: Allyn & Bacon. ↵
• O’Hair, D., Stewart, R., Rubenstein, H. (2004). A speaker’s guidebook: Text and reference (2nd edition). Boston: Bedford/St. Martin’s. ↵
• Chapter 8 The Topic, Purpose, and Thesis. Authored by : Joshua Trey Barnett. Provided by : University of Indiana, Bloomington, IN. Located at : http://publicspeakingproject.org/psvirtualtext.html . Project : The Public Speaking Project. License : CC BY-NC-ND: Attribution-NonCommercial-NoDerivatives
• The Reader. Authored by : Shakespearesmonkey. Located at : https://www.flickr.com/photos/shakespearesmonkey/4939289974/ . License : CC BY-NC: Attribution-NonCommercial
• Image of a bog turtle . Authored by : R. G. Tucker, Jr.. Provided by : United States Fish and Wildlife Service. Located at : http://commons.wikimedia.org/wiki/File:Bog_turtle_sunning.jpg . License : Public Domain: No Known Copyright

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My Journey as a Communicator

14 Dec 2022

Format: APA

Academic level: Master’s

Paper type: Assignment

Downloads: 0

Having learned the value of relationships and the factors needed therein, I must say the journey of discovering myself as a communicator has been insightful. I have learned the importance of employing just the right communication devices, and have moved from a shy speaker to a more confident one through learning to engage the proper channels of humor , and how to save face when such a channel flops (Booher, 2011). My entire thought process regarding communications has changed as well. I have learned that a lot goes into making a public appearance on stage. I have learned the value of creating the content of my communication, organizing the information in a sequential flow, and polishing on the points to ensure effective communication. Initially, I perceived information as just a ‘wing-it' aspect where you get on stage, pick on whatever phenomenon you find and ride it. But I realize a lot more goes into the process (Eemeren, Henkemans & Grootendorst, 2002). The part that I found more strategic to my line of duty was designing presentations. I learned that as a career person it is not just enough to blab out what I consider facts to my clientele, but instead have a backup of clearly developed data (Munter & Hamilton, 2013). 

As a commercial property manager, learning the art of persuasion has been key to improving my career interactions. Am now more able to relay facts in a more calm and collected manner to my clients. Having learned all this, it has for sure boosted my confidence as a communicator by guiding me through the right channels, and I intend to build more on the areas that still need improvement through taking more classes on lightening up my presentations and interactions with a little bit of humor . By nature, I tend to be an uptight person who comes across as serious thus hindering free interactions (Bateson, 1953). I am happy to note that my communication ability has improved from the novice to a more distinguished communicator capable of influencing the right reactions from my audience through enhanced communications skills. 

Delegate your assignment to our experts and they will do the rest.

References 

Bateson, G. (1953). The position of humor in human communication. In  Cybernetics, ninth conference  (Vol. 147). Josiah Macy, Jr. Foundation New York. 

Booher, D. (2011).  Speak with confidence . AudioInk. 

Munter, M., & Hamilton, L. (2013).  Guide to managerial communication . Pearson Higher Ed. 

Van Eemeren, F. H., Henkemans, A. F. S., & Grootendorst, R. (2002).  Argumentation: Analysis, evaluation, presentation . Routledge. 

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Oral communication skills are important for students.

BY ANTON LUCANUS

Communication skills are vital for a student’s academic success and future career prospects. In today’s challenging environment, students must not only possess academic expertise, but also the requisite skills to enhance their learning and employability prospects in the future.

Communication is a dynamic process as it involves an interaction between two or more people i.e. the sender and the receiver. The main purpose of communication is to transmit thoughts and beliefs to another person. The major components of communication are verbal communication or oral communication and non-verbal communication. Oral communication is the process of expressing ideas through the medium of speech and this plays a crucial role in the life of students.

Importance of Oral Communication for Students

An individual learns the basics of oral communication right at home. The school environment takes this learning a notch higher by teaching the student how to interact with peers and teachers alike. The quality of communication in student life will define professional communication later in life.

Good communication enables students to assimilate more from the learning process by empowering them to ask relevant questions and discuss doubts.

Effective verbal communication nurtures the process of socialization by facilitating new friendships and these in turn aid the learning process.

Productive communication is a boost to career development. An ability to convey thoughts in a clear and precise manner would help a student to make a favorable impression at an interview and get the job that he deserves.

Communication skills inculcate professionalism in speaking styles, ways of self-expression and attitudes towards others, and these traits would hold students in good stead in their professional lives.

Dynamics of Oral Communication

The hallmark of a good student communicator is that he has mastered the art of preparing, organizing and delivering successful oral presentations. Oral communication includes real-time presentations, video presentations and interviews, with accompanying visual aids such as handouts and power-points.

Message is the key to a good oral communication. The substance of the presentation should be relevant to the audience and goals of the presentation.

Self-awareness is the starting point of good oral communication. A person who is aware of his strengths and weaknesses can put in the required efforts to improve communication skills.

Confidence is another vital aspect of good communication. A person may know the subject and yet not communicate adequately if he lacks confidence.

Simplicity in messaging is indispensable for good communication as assimilation of the message is directly proportional to clarity of its presentation.

Awareness of the audience is an important tool in the hands of an effective oral communicator. A good communicator can guage the impact of the by observing the body language and feedback of the audience and adjust his approach accordingly.

Interaction is the path to effectiveness. A student oral communicator can keep the audience engaged by asking questions and soliciting opinions on the subject matter at hand. This would also help in fine tuning the message and style of presentation, based on the feedback received from the audience.

The tone of voice of the presenter carries a lot of weight in delivery of the message. A confident tone keeps the audience engaged, whereas a low and monotonous tone can be off-putting. Voice modulation can also be employed to highlight the key points in the presentation and retain the attention of the audience.

Body language is an important component of effective oral communication. The student should adopt a stable and confident posture, make appropriate gestures, avoid being fidgety and establish eye contact during the presentation.

Oral communication is not merely the ability to speak, but also the capacity to listen. A good communicator is one who is attuned to the audience and is able to calibrate his message accordingly. An aspiring oral communicator should be willing to acquire and hone his listening skills over a period of time.

  The Path to Effective Oral Communication

Oral communication is an art that can be learnt and polished through reading, presentation skills and practice.

An oral communicator should have intellectual curiosity. Reading is a means to the development of good communication skills. A well-educated mind would be able to communicate better as content is the soul of the communication process. He should also possess an attitude of discussion and deliberation as this would improve intellectual capabilities and thereby contribute to effective communication.

Effective writing skills and good verbal communication skills go hand-in-hand although they may appear antithetical to a newbie. A student with good writing skills would alone be in a position to organize and present his thoughts in a structured manner; an exposure to the nitty-gritty of essay writing would be immensely beneficial in that regard.

The age-old dictum ‘Practice makes a person perfect’ makes perfect sense in the world of oral communication. The first impression is the best impression and many students fail this test due to a various impediments such as stage fright, lack of self-confidence and performance anxiety. A student can conquer his fears and master the art of oral communication by participating in many real and mock presentations, and speech-based activities.

Active participation in the community would transform a student into a good communicator by honing his linguistic abilities. Moreover, a leadership position in an academic setting would be an important asset on the CV of a student.

To conclude, a student willing to put his nose to the grindstone can indeed make a smooth transition from a tentative speaker to an effective and seasoned oral communicator.

Byline –  Anton Lucanus is the Director of Neliti. During his college years, he maintained a perfect GPA, was published in a top cancer journal, and received many of his country’s most prestigious undergraduate scholarships. Anton writes for The College Puzzle as a means to share the lessons learnt throughout his degree and to guide current students to achieve personal and educational fulfilment during college life.

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Home / Essay Samples / Sociology / Communication Skills / A Deep Dive into My Communication Style: A Personal Analysis

A Deep Dive into My Communication Style: A Personal Analysis

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• Topic: Communication Skills , Personal Life

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