COMMENTS

  1. The UX Research Process: A Guide For Ecommerce …

    The UX research process: an overview. The user experience research process is traditionally made up of four distinct stages: discover, explore, test, and listen. Here at The Good, we break these out even further to better …

  2. Drivers of consumer adoption of e-Commerce: A meta-analysis

    E-commerce has significantly reshaped consumers’ shopping processes and habits. The need to understand the key drivers of online shopping has received keen attention …

  3. User Research Methodology: Ecommerce UX

    This 138-page report describes the methods and specific details of our ecommerce user research: Diary-based longitudinal studies. Usability testing studies. Eyetracking research. Expert reviews.

  4. The Fundamentals of UX Research for E-Commerce

    The UX research process has been essential to the success of the world’s biggest online retailers and e-commerce websites. Insights from UX research can lead to: Increased conversion rates; Better goal alignment across teams and …

  5. (PDF) Evaluating e-commerce websites' usability for …

    This study focused on the enhancement of user experience on electronic commerce websites. A two-method usability assessment strategy was employed to examine the impact of usability components...

  6. User Research Best Practices for E-commerce Websites

    Best Practices for User Research in E-commerce. 1. Define clear research objectives and questions. 2. Use a mix of quantitative and qualitative research methods. 3. …

  7. From e-commerce to m-commerce: An analysis of the user’s …

    This study makes several theoretical contributions to research regarding e-commerce and m-commerce. First, we developed a theoretical model which aims to …