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Investigating blended learning interactions in Philippine schools through the community of inquiry framework

  • Published: 16 February 2023

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thesis about blended learning in the philippines

  • Juliet Aleta R. Villanueva   ORCID: orcid.org/0000-0003-1148-244X 1   na1 ,
  • Petrea Redmond   ORCID: orcid.org/0000-0001-9674-1206 2   na1 ,
  • Linda Galligan   ORCID: orcid.org/0000-0001-8156-8690 3 &
  • Douglas Eacersall   ORCID: orcid.org/0000-0002-2674-1240 4  

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This article reports on an exploratory case study that applied the Community of Inquiry framework in the K-12 Philippine setting, where there are limited studies on blended learning interactions and experiences. The study examined blended learning interactions across three schools in the Philippine K-12 system to investigate the following: (1) what is the nature of interactions in the blended learning classes? and (2) how do the interactions indicate learning communities as outcomes of blended learning? A mixed method approach to data collection was undertaken, which included student surveys, focus group discussions, teacher interviews, and class observations. The constant comparative analysis uncovered thick descriptions of blended learning interactions. Findings uncovered three themes on blended learning across levels of interactions within the Community of Inquiry presences: (i) best of both worlds, (ii) learning anytime and anywhere, and (iii) learning with technology. Descriptive statistics indicated high mean ratings across the presences, revealing positive experiences afforded by the use of various technologies and social media. The study concluded that learning communities are an outcome of blended learning interactions. A Developmental Model for K-12 Blended Learning Communities was recommended to inform teacher professional development on pedagogies and practices supportive of learning community building in contexts where blended learning may continue to thrive.

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Introduction

Research into K-12 blended learning is a relatively young field. Scholarship in blended learning (BL) is dominated by the United States, with minimal reports from New Zealand, Canada, Australia, and South Africa (Barbour, 2018 ). Research in other contexts has been encouraged (Hu et al., 2019 ), and extensive studies should be undertaken on K-12 because of the mixed results on the benefits of BL (Poirier et al., 2019 ). Thus, this research focuses on the Philippines. Pre-pandemic, BL in the Philippines emerged under the Alternative Delivery Mode (ADM) to accommodate secondary-level students and adult learners (Villanueva, 2021 ). The observed growth coincided with the Department of Education’s shift from a 10-year primary and secondary education to a 12-year program, referred to as the K-12 Enhanced Basic Education program, which promotes quality education for all. This shift entailed implementing much-needed policies and reforms, including a commitment to invest in technology to improve access to quality education. The integration of information and communication technologies (ICT) in K-12 schools was anticipated to enable computerization programs, flexible learning options, and the use of educational technologies and online learning resources (Bonifacio, 2013 ). The key to the definition of BL is the extent of learner control and the personalization of learning it provides students, which distinguishes BL from technology-rich learning environments (Staker & Horn, 2014 ). Beyond studies that advocate for the successful implementation of BL programs is the challenge of bridging the divide among varied settings—contexts supportive of BL and contexts in which BL is emerging as a viable option. As such, this study aims to understand BL experiences in the context of Filipino students and their teachers and pursues two research questions: (1) what is the nature of interactions in blended learning classes? and (2) how do these indicate the learning communities are outcomes of BL?

By examining BL interactions, this study aims to present outcomes that bear implications for further research related to ICT integration and BL implementation in selected schools in the Philippines. The following section presents a brief literature review on BL; a description of the exploratory case study undertaken; and the results of this study, describing the nature of BL interactions through the Community of Inquiry framework (CoI) and emerging themes of this study. The remaining sections present the study's outcomes, including recommendations for future practice and research through a proposed Developmental Model of K-12 BL, highlighting learning community building.

Literature review

Learning communities and the coi framework.

Research into BL and online learning attested to the formation of learning communities wherein knowledge construction and social learning occur through interaction, collaboration, and personal accountability (Swan, 2002 ). A learning community may be described and understood as a set of interactions among community members to arrive at a common goal. Swan ( 2002 ) sought to extend the thinking along the lines of learning community building through interactivity discussed in Moore ( 1989 ), namely, interaction with content, interaction with instructors, and interaction with students. Swan ( 2003 ) outlined a practical way to appreciate the interrelatedness of these varied interactions (Fig.  1 ).

figure 1

Interactivity and learning online by Swan ( 2003 ). Note. Adapted from “Learning effectiveness online: What the research tells us,” by K. Swan, in J. Bourne and J.C. Moore, Elements of quality online education, practice and direction (p. 17), 2003. Copyright 2003 by Sloan Center for Online Education . Reprinted with permission.

Key findings from these studies point to the value of interaction and harnessing opportunities among members of a learning community. In this instance, both teachers and learners were responsible for teaching, learning, and related social interactions. As such, the CoI has been associated with social constructivism, which claims that knowledge is constructed among members or participants of the learning community, in which interaction and collaboration are primarily mediated by communication and technology. The interplay of the three elements or presences was deemed necessary for a productive online learning community (Arbaugh et al., 2010 ). Cognitive presence (CP) is “the extent to which learners are able to construct and confirm meaning through sustained reflection and discourse in a critical community of inquiry” (Garrison et al., 2001 , p. 11). Social presence (SP) “is the ability of participants to identify with a group, communicate openly in a trusting environment, and develop personal and affective relationships progressively by way of projecting their individual personalities” (Garrison, 2017 , p. 25). Teaching presence (TP) is “the design, facilitation, and direction of cognitive and social processes for the purpose of realizing personally meaningful and educationally worthwhile learning outcomes” (Anderson et al., 2001 , p. 5). In the overlaps among the presences, specific aspects of the educational experience are addressed: setting the climate, selecting content, and supporting discourse to facilitate deep learning (Garrison et al., 2000 ; Swan & Ice, 2010 ).

However, a gap in the research is in the context of learning communities at the K-12 levels, which have increasingly adopted blended and online learning and flexible modes of delivery, particularly in non-Western contexts (Barbour & Reeves, 2009 ; Christensen et al., 2013 ). Despite sustained interest in the CoI, according to Befus ( 2016 ), few research endeavors have been completed in the context of K-12 teachers and students. This study aims to address this gap by focusing on the nature of BL interactions leading to the formation of learning communities.

BL models, benefits, and issues

In developed and industrialized countries, definitions and models of BL capture growing practices and acceptance at the higher education and K-12 levels. BL is the “thoughtful integration of classroom face-to-face learning experiences with online learning experiences” (Garrison & Kanuka, 2004 , p. 96). Often considered synonymous with hybrid learning, BL employs any combination of delivery methods, such as face-to-face instruction with synchronous or asynchronous modes, through the integration of technology tools for learning (Picciano et al., 2013 ). The number of models of K-12 BL programs is increasing with the advancement of technology and web 2.0 tools for learning. These models represent the extent to which the personalization of learning is afforded by the curriculum and how teachers tailor their teaching to increase academic engagement (Staker & Horn, 2014 ) while completing the learning modalities within a prescribed schedule or as allowed by the teacher (Halverson et al., 2017 ). Using these models, schools determine how to streamline BL offerings to accommodate students’ college or career goals, including credit recovery and advanced placement (Barbour et al., 2011 ). Graham ( 2009 ) allocated BL into categories of blends based on various examples observed primarily in higher education (Fig.  2 ).

figure 2

Copyright 2009 by IGI Global. Adapted with permission

Categories of Blends. Note. Adapted from “Blended Learning Models” by C.R. Graham, in M. Khosrow-Pour (Ed) Encyclopedia of Information and Science Technology (p. 376), 2009, Hershey, PA: IGI Global.

Thus far, all these models and categories characterize BL in terms of the degree of blendedness, delivery modes, and use of technology and other resources but are largely reported in developed countries (Halverson et al., 2012 ). With the pandemic forcing a rapid shift of course delivery to online and remote learning, new directions for BL as a productive new normal are being considered (Megahed & Ghoneim, 2022 ), even in settings with very limited resources (Shohel et al., 2022 ). Hence, further studies are recommended to provide insights into the actual experiences and perspectives of K-12 teachers and students in contexts where BL is emerging (Villanueva, 2021 ). Research in these areas informs BL practices and the professional development of teachers.

BL in the Philippines

A brief review of the K-12 system in the Philippines revealed that within the public schools, there are alternative learning programs targeting independent learners, youths in difficult circumstances, and potential school leavers ( DepEd Order No. 54 s.12 , Phils). These programs under the ADM provide access and flexibility to the current basic education offerings via assistance from ICTs (Seameo-Innotech, 2019 ). One type of ADM is the Open High School Program, which aims to enable youth and adults to continue and complete a secondary education outside of the usual classroom delivery ( Open High School System Act 2014 (Phils) s.2277). Another type of ADM is the eLearning Program, adopted selectively in city school districts. This program capitalizes on the strengths of BL delivery and support from current stakeholders.

Cultural barriers and issues relating to quality access and infrastructure for BL and ICT integration in the K-12 setting are present in the Philippines (Aguinaldo, 2013 ; Kubota et al., 2018 ). Despite these, some Filipino teachers hold favorable attitudes and positive perceptions toward ICT use in their classrooms and high regard for the innovation it provides (Cajilig, 2009 ; Dela Rosa, 2016 ). Some students have gained motivation and confidence while learning with the supplementary use of digital technologies in their classes (Aguinaldo, 2013 ; Carreon, 2018 ); hence, selected schools have provided access to marginalized populations, for which BL and flexible learning options are emerging (Villanueva, 2021 ).

This study aims to determine whether teachers and students experience the same benefits of BL in settings such as the Philippines, in which ICT integration remains a challenge. As such, positive outcomes of this study may be highlighted so that schools may be able to capitalize on their strengths while taking note of strategies and recommendations to further justify BL where conditions allow it to succeed.

Methodology

This study implemented an exploratory case study in three BL classes, which allowed for the exploration of the phenomenon as the major area of interest (Zainal, 2007 ). The BL classes comprised a single case, which was selected through snowball and convenience sampling with the assistance of school principals and teachers in an urban school district. This district was supervised by the Department of Education Central Office. The classes were further delimited to a specific year level and a cohort of learners so that course content and topics were familiar and understandable to the researcher, who was the primary data collection instrument in the qualitative aspects of the research design (Merriam, 2009 ; Stake, 1995 ).

The schools were designated letter codes X, Y, and Z (Table 1 ), with a range of student and teacher participants for the mixed method data collection. Qualitative methods were used primarily to collect data from various sources while being concerned with the search for meaning through multiple views (Creswell, 2012 ). This study included student focus group discussions (FGDs), teacher interviews, and class observations. The quantitative data collection was undertaken through surveys from the sample size indicated in Table 1 .

Data collection and analysis

The data collection was undertaken for 6 months at a time convenient to the participants and under the guidelines set by the school district office to avoid disrupting class schedules. As such, the researcher worked around the realities of data collection in the natural setting of the participants, given their class schedules, deadlines, and major school activities; hence, there are differences in the number of student participants across data collection methods in Table 1 .

Surveys are an effective means to evaluate individual experiences, perceptions, or beliefs and their relationship to the phenomenon under study (Creswell, 1998 ). The researcher found value in using surveys as valid means to establish the profile of the blended learning programs and research participants and gauge their general perception and satisfaction with their BL experiences. Two surveys were administered at different stages of the data collection phase. The first survey was the CoI Survey Part 1, with 35 items adapted from the Likert-scaled instrument validated through an empirical study on higher education by Arbaugh et al. ( 2008 ). This survey measured the overall educational experiences of students through the categories of CP, SP, and TP. A bilingual version was developed from the original open-source survey to ensure proper use among Filipino secondary-level students. This accommodation was provided in consideration of students exposed to the use of English and Filipino as the medium of instruction in their schools. The CoI Survey Part 2 comprised open-ended questions designed to elicit responses on BL interactions. To gauge overall satisfaction, this study administered an adapted version of the “BL Toolkit Survey Instrument” (n.d.), an open-source survey on BL for students. The adaptation comprised six items from the original toolkit and was modified for the K-12 setting, for example, using emojis in the rating scale and corresponding descriptors (e.g., definitely not to definitely , much worse to much better ). In both surveys, data collection on student profiles was included in determining the access to and use of the internet, digital devices, and ICTs. The data analysis from the surveys comprised descriptive statistics, namely, mean, median, and standard deviation for the CoI Survey Part 1 n  = 40 participant responses. These were used in support of qualitative results on CP, SP, and TP.

FGDs are useful, especially when there is limited time for data collection and research participants will be able to offer valuable information (Creswell, 2012 ). In this study, the FGD was undertaken with eight groups to collect additional information and assist the researcher in interpreting class observations. In these FGDs, member checks were undertaken to collect feedback on descriptions of BL interactions and the manifestations of the presences midway through the data collection.

When collected in case study research, interview data become sources of descriptions and interpretations with multiple viewpoints (Stake, 1995 ). A case study affords a flexible flow of questioning (Yin, 2009 ) while the researcher remains able to guide the participant to elicit information through increasingly specific types of questions (Creswell, 2012 ). Due consideration of participants’ views and the researcher’s intent and direction was accommodated in this study. During the interview sessions, teachers were encouraged to share anecdotes and narrate experiences on BL or explain further through follow-up questions, which were open-ended in nature and aligned with the student CoI Survey Part 2 and FGD questions.

The data generated from the quantitative measures were analyzed and reported in conjunction with the qualitative findings in the form of thick descriptions of BL interactions. Thematic analysis was employed for the qualitative data from selected items of the survey results, FGD, interview responses, and class observations. This article covers the results based on the data analysis suggested by Miles and Huberman ( 1994 ). Inferences were formed by coding and writing summaries, teasing out themes, and creating memos (Merriam, 2009 ; Miles & Huberman, 1994 ). The researcher ensured that safeguards for trustworthiness and integrity were used and that ethical protocols were followed throughout the study.

BL as the best of both worlds

BL as the best of both worlds held similar meanings among the students. First, it provided opportunities for students to learn independently and engage in cooperative or collaborative work. A substantial part of students’ “learning on my own” is interactions with content when online. Cooperative learning for the students meant interacting with peers during small-group work while at school, where interacting with their teachers was equally important. When online, they collaborated by relying on each other’s strengths to complete what was required.

CP: Interaction with content

Findings revealed CP’s manifestations because students were actively engaged in their learning and others to accomplish activities. Among all items in the CoI Survey Part 1, CP items gained the highest mean ratings among all the elements. For example, Items CP 24 and CP25 (Table 2 ) revealed that most students described their BL experiences as challenging but triggering their curiosity and motivation to explore questions. The lowest mean score, 3.63, was for Item CP23. Overall, students found that while engaging with the varied content their critical thinking was challenged through the BL face-to-face learning activities, online modules, quizzes, and assessments.

Students generally appreciated the content prepared and posted by their teachers in their school’s learning management system (LMS) and Facebook (FB) Messenger, as well as reading materials in face-to-face classes. In face-to-face lessons, interaction with content was observed during classroom observations, where the content was provided by the teacher during lectures and discussions through the blackboard or whiteboard, a projector, or a television. When online, most students liked the idea of searching for additional content related to current lessons, which can be undertaken conveniently.

Interaction with content also meant that their BL experiences entailed “learning by myself.” To Sheila and Aimee of School X, this kind of interaction involved finding online assessments, which became their “source of knowledge” and a way to challenge themselves “without being taught exactly about it.” Aimee explained that studying on her own was sometimes preferred  "because I feel I can understand more.”

However, Rachel from School Y mentioned that “not everything was really provided in the platforms.” Thus, interaction with content also meant that students actively searched for online content beyond their virtual classrooms as a way to explore and discover knowledge. Some students compared their online search for content as more satisfying than looking at textbooks, where the information and examples were “limited.” Learning from video content became part of their routine as they began to discern which lectures provided additional explanations for their lessons. Students also indicated that through self-study, they practiced more than without it and gained mastery; therefore, their opportunity to achieve higher grades increased. By accomplishing schoolwork online, students perceived that their class preparation improved.

SP: Interaction with peers

Students across class groups generally described that being online and independent studying was “easier,” “fun,” or “challenging.” Going online was an opportunity to interact and socialize and was thus beneficial socially and academically. For the block section of Grade 10 students, being face-to-face in school made them feel part of the school community, where their “small class” ran alongside classes of “regular students.” They had an opportunity to join competitions as a way to make themselves known and engage in school clubs as part of their student life. Likewise, the quantitative results indicated positive ratings of the SP items in the survey. Item SP14 on Affective Expression gained the highest mean rating and lowest standard deviation among all survey items (Table 2 ). Most of the student responses demonstrated the ease of communicating and interacting online through FB Messenger and the LMS platform, as observed in all three items under Interactive Communication, SP17-SP19. These results also demonstrate that online communication among K-12 students is an excellent way to interact and learn. Items under Group Cohesion indicated disparate results, namely, in Item SP20, about trust among classmates and peers while interacting and learning together. Schools X and Y revealed trust maintenance, despite disagreements or issues, among groupmates in the survey. School Z attested to having fewer online and face-to-face collaborations, although connectedness was perceived within their group.

Cooperative learning and collaborative work occurred online and face-to-face, as indicated by most students. Joey of School X said, “You can really see us still buzzing 11:00 at night, still talking about how we are going to do things the following day.” For the students, collaborative work meant engaging in face-to-face small-group work. Ms. Lota was a Filipino language teacher at School X and perceived that face-to-face class time was a better way to conduct cooperative learning, believing that group work was more difficult online than in face-to-face situations. Data from student FGDs indicated otherwise. When online and working together on projects, students collaborated by relying on each other’s strengths to complete what was required. Students from School X described working collaboratively as helping others understand lessons and monitoring each other’s work through the aid of technology.

All teachers viewed the online work as an opportunity for students to do work without much intervention or discussions directed by the teacher. Students noticed their teachers as sometimes being present online and said, “We know they are online, but usually, they let us do the work.” However, for the group of open high school students in School Z, collaborating online was rare owing to the difficulty in finding a common time to be online. Mia said, “I think it’s messier when we have groupings.” Other students stated that some were busy with domestic work or caring for their family members. Home responsibilities were not, however, considered by students as a barrier to their learning. Diego recounted, “I’m comfortable working by myself because I am able to focus.” Doing individual work did not prevent them from asking for help as they continued communicating with their peers about their lessons by private messaging, texting, or email.

TP: Interaction with teachers

The TP findings provided evidence of teachers fulfilling their main function to ensure student learning and content engagement. Students appreciated the teaching through content selected and organized by their teachers and students’ interactions with their teachers. The CoI Survey results of TP revealed that students perceived that all teacher participants in the study were cognizant of their role in organizing the expected topics to be covered and the corresponding content and assessments to make BL worth their time. In the Design and Organization category were Items TP1 and TP2, which related to how the teachers set the curriculum and communicate subject topics and goals. Item TP4 pertained to the communication of time parameters and received the highest mean rating, 4.25, in that category (Table 2 ). The timelines were perceived to provide structure and focus for the work that students would complete individually or in groups. However, students mentioned that they rarely received online feedback, revealed by the results of Item TP13, with a mean rating of 3.57, under the Direct Instruction category. Thus, receiving feedback was a general concern among the students. Item TP6, in the Facilitating Discourse category, received the highest mean rating, 4.30, among all the TP items on the CoI Survey. The item pertained to student questions and discussions encouraged during the classroom observation. Students’ online conversations were mainly conducted in their group chats to help each other understand lessons, indicating TP was driven by students.

Data from teacher participants supported students’ views of their BL experiences, as well as their positive experiences of their concrete actions. Teachers mentioned posting links in their LMS or through FB groups, which students described as useful information they appreciated. Ms. Lota ensured that her learning activities were posted accordingly, with clear instructions and deadlines. Mr. Bobby, another language teacher, posted additional activities using Google Classroom and in “every mode made possible” to provide the information directly to his students. Ms. Jessie, the science teacher, posted additional reminders to guide first-year BL students. Hence, BL experiences across the classes were perceived by the students as “learning more.”

Teachers expressed that when face-to-face, “we really see students recite and participate.” Sienna of School X noticed that sometimes, self-study was insufficient, stating that “the face-to-face sessions help us understand more [than the online sessions]” because they saw their teacher explain the homework. Class times were also ways to complete administrative tasks. Mr. Earl of School X observed that teachers received and checked submissions and provided general feedback face-to-face. Students of School Y also mentioned that being in school meant opportunities to resolve interpersonal issues with the guidance of their Homeroom Adviser or Guidance Counselor.

Learning anytime, anywhere

For students, BL mostly meant staying connected for easy access to the information they needed, regardless of location, learning anytime and anywhere. They went as far as saying that studying can occur while “at a relative’s house,” “by the river or amidst nature,” and “while on family vacation without having to bring books.” Teachers also observed the flexibility that BL afforded the students, and one teacher said, “They can work and fit their schedule around their learning more easily.” This observation was especially true for some students who had domestic responsibilities at home or day jobs. Flexibility for students also meant that they managed their time for studying and recreational activities. Teresa of School X stated, “You don’t always get pressured because your time is yours. You decide how to schedule your time.” Even an intermittent internet connection did not pose much of a problem for students, who mentioned, “We have classmates located in mountainous areas where internet is not always good. While at school, we tell them in advance that if they can go online at a certain time, we will just give the detailed points.” As such, students relied consistently on chatting using FB Messenger, accessed through their inexpensive mobile plans.

Two homeroom advisers mentioned that an open line of communication was valuable for various reasons. Mr. Bobby said, “I cannot just abandon them to do things on their own. It’s hard for me only to see them face-to-face. I need to have a connection with them always, anytime, from wherever they are.” Ms. Jessie remarked, “I also contact parents or guardians because they have a major responsibility over their children. They help the teachers remind their children to do the assessments.” For Mr. Earl, an eLearning Coordinator, staying connected was important for monitoring technical glitches and ensuring issues could be resolved immediately to sustain learning.

However, the view of learning anytime, anywhere implied different notions of time and space to learn and work among the teachers and students. Ms. Jessie perceived that BL benefited her students with learning needs, who were afforded extended time to complete their work because “the class is 24 hours open.” Teachers also believed that BL students had “more time” to do schoolwork than regular students or in traditional classrooms. Some students, however, shared an additional perspective on this notion of “more time.” Students from Class X indicated that teachers assumed that the students had “more time;” thus, their amount of academic work was more than for their face-to-face classes. Having additional work made the students feel that their time to comply with the academic requirements was limited. Thus, for most of the students, BL was also described as “challenging” and a way to learn responsibility and time management.

Learning with technology

The BL Toolkit survey demonstrated that most students in the FGD reported on their access to laptops/gadgets and the internet and the frequency of the types of technology they used to complete their online work. Results based on n = 21 responses across three schools are depicted in Fig.  3 .

figure 3

Results from blended learning survey: internet access. Note . Adapted from “Investigating Experiences and Outcomes in K-12 Blended Learning Classes through the Community of Inquiry Framework” by J.A. Villanueva, 2020, p. 131. ( https://eprints.usq.edu.au/40350/ ). Doctoral Dissertation. University of Southern Queensland.

The aforementioned provided an overall picture of student experiences of BL and ICT use. The CoI Survey Part 1 did not investigate student ICT use in detail, such as how they accessed the internet and used various ICTs for interaction and learning.

An item in the CoI Survey Part 2 collected student profiles to determine the frequency of use of selected ICTs and applications while engaged in BL (Fig.  4 ).

figure 4

Results from CoI survey part 2: frequency of ICT use. Note . Adapted from “Investigating Experiences and Outcomes in K-12 Blended Learning Classes through the Community of Inquiry Framework” by J.A. Villanueva, 2020, p. 131. ( https://eprints.usq.edu.au/40350/ ). Doctoral Dissertation. University of Southern Queensland

As revealed above, the use of the LMS and group chats on FB Messenger were the primary means for students to accomplish their online work. Text messaging was sometimes used, and group emails were used the least. The students’ top three preferences were group chats and the LMS platform, because they are officially sanctioned by the school, and other ICT applications. Students indicated that they used other educational websites and applications. Students also mentioned using programs they had learned through their ICT subjects, such as Github, Circuito, and Photoshop, and other sites accessed at their preference or depending on the content that was covered in class, for example, Wikipedia, Khan Academy, YouTube, and Google Scholar.

The results of the Blended Learning Toolkit included those from items related to BL satisfaction, interaction, and technology. One item considered the extent to which technology affected the students’ interactions with their classmates and teachers (Fig.  5 ).

figure 5

Results from blended learning toolkit survey items on technology and blended learning. Note . Adapted from “Investigating Experiences and Outcomes in K-12 Blended Learning Classes through the Community of Inquiry Framework” by J.A. Villanueva, 2020, p. 132. ( https://eprints.usq.edu.au/40350/ ). Doctoral Dissertation. University of Southern Queensland.

In Fig.  5 , most students recognized the effect of technology on their interactions with their teachers and classmates. Most students responded that technology produced “a little better” to “much better” effect on their BL interactions with teachers and classmates. These results indicate a positive effect on the students’ BL interactions.

The results on student satisfaction and preference for BL are depicted in Fig.  6 . Most students were satisfied with their BL classes and wanted to continue with BL rather than attending regular daily class sessions. Regarding the level of student satisfaction with BL, most students generally perceived technology as a positive contribution to their BL interactions. These findings elucidate the role of technology in their daily lives as students and as adolescent learners participating in BL.

figure 6

Items from blended learning survey with student participants. Note . Adapted from “Investigating Experiences and Outcomes in K-12 Blended Learning Classes through the Community of Inquiry Framework” by J.A. Villanueva, 2020, p. 133. ( https://eprints.usq.edu.au/40350/ ). Doctoral Dissertation. University of Southern Queensland.

Some students expressed, “I like the online study,” mainly due to the use of ICTs “to encounter a new method of learning which is a great way to test my mind” and “It’s like motivation to study every day.” Students enjoyed the challenge of using ICT applications such as video editing and photo editing. In contrast with these positive experiences of BL related to technology, one subject teacher said, “There is also the problem of internet connection. It has to be very good.” Thus, technology use was dependent on good internet access.

Teachers and students perceived BL as either “different,” “emerging,” “innovative,” or a “new adventure.” Teachers’ explanations were related to the use of technology. Mr. Wilfred posited that implementing BL helped him “keep abreast with the 21 st -century trends” and “devise different teaching approaches.” Mr. Earl had used BL for 4 years and said that BL was “by far, the most challenging way of teaching.” As an ICT subject teacher and the eLearning Coordinator of School X, he perceived that the biggest challenge was “to gain the commitment of the teachers to grasp and embrace the program.”

BL was described as an opportunity for teachers and students to improve their skills for using technology. Teachers perceived that they were able to enhance their ICT skills and think of other strategies to teach. Mr. Bobby said, “There is so much more to learn and discover. It helps teachers innovate teaching strategies and techniques.” A student expressed an appreciation for honing her skills through BL and said, “I can use my training on self-studying for future use and the talent I acquired from using applications, especially in college.” Beyond learning ICT skills, a few students stated that BL was a means of improving their leadership skills, group work skills, socialization, and behavior.

What is the nature of interaction in BL classes?

Unlike most studies on BL, which have focused on either face-to-face and online work or comparisons between these modes of delivery (Halverson et al., 2014 ), this study examined interactions in a more integrative way. In doing so, this research revealed that students and teachers viewed their face-to-face and online experiences as positive. They sensed continuity in their activities, lessons, and communications because teachers and students used offline and online activities to keep connected. Teachers performed these actions consciously, but students seemed to perform them intuitively and incidentally. For homeroom teachers in this study, social interactions provided opportunities to build rapport and relationships while keeping connected. These important community building processes have been observed in face-to-face adult communities or organizations (Manalili, 2013 ; Peck, 2010 ) and in higher education (Villanueva & Librero, 2010 ). This study demonstrated similar findings in the context of the Philippine K-12 system; thus, this study adds to the data on BL in Asia and in the K-12 context.

BL interactions were also perceived as a means for students to socialize, creating a feeling of connectedness for students. A sense of community has been observed among adult members of virtual and fully online learning communities, as well as in blended and fully online courses (Chatterjee & Correia, 2020 ; Liu, 2007 ; Shea, 2006 ). These studies, however, were mostly undertaken in higher education settings. This study revealed that BL promoted a sense of community among K-12 students. The feeling of connectedness is due to varied interactions, especially with their teachers and peers, which are perceived by high school students and teachers to be important. Thus far, this study has established that student satisfaction, perceived learning, and a sense of community are outcomes of K-12 BL interactions. Contrastingly, other studies revealed that these outcomes are not solely attributed to BL but are influenced by the role of technology (Deutsch, 2010 ; Lomicka & Lord, 2007 ; Velasquez et al., 2013 ) and the choice of media (Deng & Tavares, 2013 ; Milošević et al., 2015 ). These aspects are further analyzed in the following sections.

Use of social media

Being transparent regarding their social media profiles and comments was an accepted practice among the teachers and students. Interactions using FB Messenger group chat sustained communication and learning between teachers and students. These findings reinforced prior findings in support of social media as a powerful tool for interaction, learning, and keeping connected, although these studies were mostly undertaken with adults (Bowers-Campbell, 2008 ; Milošević et al., 2015 ; Waiyahong, 2014 ). Facebook is an inexpensive, practical means to stay connected in the Philippines; therefore, the teachers and students maximized its use. When chatting over social media, social interactions are generally accepted as part of learning because adolescent learners seem to undertake this naturally through exposure to Facebook on their mobile phones.

This study provided evidence of the effective use of Facebook for learning through mobile phones at a time when government officials in the Philippines questioned its use in class-related work and classrooms (Hernando-Malipot, 2019 ). The positive experiences of BL established in this study reinforce the current actions implemented in these BL classes to set guidelines to monitor proper usage of Facebook rather than have a blanket policy of non-usage.

Role of technology

Similar to findings from research on blended and online learning in higher education, this study found that technology provided motivation and was a positive medium for the attainment of shared goals. These findings support those of K-12 research on BL in Western countries, as reported by Staker and Horn ( 2012 ). In the Philippine setting, the added motivation among high school students can be attributed to the satisfaction of searching online, learning ICT skills, and being able to experience them independently. The study found that the opportunity to use computers, digital devices, and programs available in their school environment also attracted students to BL programs while allowing for flexibility and autonomy in learning. This study reported on the overall positive perception of the use of technology and the experience of BL. These positive outcomes also resulted in positive views on the role of technology in the students’ current and future careers. As such, this study should be able to leverage additional support for the integration of ICTs in schools and for policies in the distribution and use of educational ICT applications and devices among Filipino secondary-level students. The support needed is further justified by recent shifts to distance education and online learning in higher education in response to the COVID-19 pandemic.

In the literature, access to the internet and computers were reported as major barriers to blended and online learning in the Philippines and overall ICT integration in classrooms (Aguinaldo, 2013 ; Barbour et al., 2011 ; Kubota et al., 2018 ). However, this study revealed that pre-pandemic, forms of BL programs were used in the public school system (Appendix A). Residing in an urban area with sufficient access to technology enabled the BL programs to sustain and enhance learning experiences among K-12 teachers and students. The use of LMS platforms and FB Messenger combined with the student’s choice of ICT applications and online sources demonstrated the enabling role of technology in BL interactions while students were learning independently and with others. Despite the shift to entirely online and remote learning during the pandemic, schools will probably gradually open in the forthcoming school year, with an increased value placed on the use of ICTs in teaching and learning. As such, the BL programs documented in this study demonstrate that pedagogy and technology use as developmental and at different stages. K-12 schools may consider and learn from these BL programs and consider learning community building, as discussed in the next section.

How do the interactions indicate learning communities as outcomes of BL?

This study revealed forms of interaction in the context of K-12 learners provide a sense of community, a construct examined in higher education research (McMillan & Chavis, 1986 ; Rovai, 2002 ). This study showed how teachers use offline and online activities to keep connected as a learning community: teachers did so consciously, and students seemed to do so intuitively and incidentally. For homeroom teachers in this study, social interactions provided opportunities to build rapport and relationships while keeping connected. These important processes of community building have been observed in face-to-face adult communities or organizations (Hope & Timmel, 1984 ; Peck, 2010 ) and distance education classes (Murphy & Rodríguez-Manzanares, 2012 ). This study affirmed that community building was also observable in the context of the Philippine K-12 system. This study found that the process of learning community building is dynamic and evolving as teachers and students continue to enact and experience what it means to be a learning community within the conditions afforded by their BL classes and through their choice and use of technologies. Moreover, the findings illuminated evidence of learning communities as outcomes of K-12 BL classes through the CoI presences and corresponding levels of interaction, where connectedness and learning socially with peers were reinforced in both face-to-face and online interactions.

The dynamics of learning community building, indicated by the BL programs in the Philippines, aligned with other those of models of BL in research outside the Philippines on the use of ICTs and pedagogies (Appendix A). Graham ( 2009 ) discussed the categories and levels of blendedness in Western countries because these relate to interaction and technology use and access (Fig.  1 ). Enabling blends were described as focusing on access and convenience issues to ensure both modes deliver “equivalent” learning experiences; enhancing blends resulted to positive changes to pedagogy through additional resources (Graham, 2009 ). This study found meaning in these categories to further understand and appreciate BL in its emergent stages and in relation to learning community building and the role of technology. An enabling blend was indicated through BL at the class level of open high school students in School Z, where the time and space allowed for face-to-face interactions once per week in school. The use of FB Messenger addresses the issue of access. Moreover, FB was used to maintain open, interactive communication between teachers and students in School Z. An enhancing blend was demonstrated by School Y students and teachers who were willing to invest time engaging with content in their LMS and anticipate interacting with their peers and teachers. A transformative blend was indicated by School X, a block section of high school students who have been classmates for more than 3 years in a Science high school, through face-to-face and online collaborations facilitated by the teacher or driven by students and enriched through the use of various ICTs.

This study suggests that further investigation of learning communities is required. The outcomes of the K-12 BL interactions through the three elements of the CoI framework, specifically CP, SP, and TP, along with its intersections, require further research (Parker & Herrington, 2015 ; Peacock & Cowan, 2016 ). The CoI elements have been validated as distinct measures of educational experiences in higher education for almost two decades (Castellanos-Reyes, 2019), and further research in the K-12 setting has been recommended (Befus, 2019; Garrison, 2017 ). Such studies increase the appreciation for BL through evidence supportive of the dynamics of learning community building across the categories of blends, illustrated by the CoI framework embedded in Fig.  7 .

figure 7

Developmental model of K-12 blended learning communities by Villanueva ( 2020 ). Note. Adapted from “Blended Learning Models” by C.R. Graham, in M. Khosrow-Pour (Ed), Encyclopedia of Information and Science Technology ( p. 376), 2009, Hershey, PA: IGI Global.

On the basis of a developmental model, this study posits that as teachers and students, in enabling blends and enhancing blends, enact learning community building and engage in constructivist learning, the intersections of the CoI presences increase in prominence. This model serves to guide, inform, and influence K-12 BL practices as interactions within BL classes and/or programs, which have the potential to become transformative blends. In improving the understanding of learning community building as a developmental process within K-12 BL, the aforementioned model is therefore recommended for further application and research, especially in non-Western contexts and developing countries in Asia where BL have promising possibilities.

Limitations

This research was an exploratory case study. Hence, the findings and results are only generalizable to the specific population and context of the Philippine K-12 system where BL classes and programs have been implemented. The study was conducted with a limited number of participants, and consent was provided by their parents. Data collection was also within the boundaries of time accorded by the selected K-12 schools to conform to the Department of Education Division Office's protocols for data collection. For example, the face-to-face class observations were challenging to schedule because these coincided with major school activities, assessments, and examinations. The stored data of online classes were subject to what students or teachers were willing to share and discuss. However, these still contributed to having a sufficient amount of data collected through the student FGD and teacher interviews to explore the presences in relation to community building. Despite these limitations, the results and their applicability in the study context are valid. The validity is based on the triangulation of data afforded by the qualitative methodology applied.

This study examined BL interactions through three surrounding themes and with corresponding elements of the CoI framework across levels of interaction. The themes included BL as the best of both worlds, learning anytime and anywhere, and learning with technology. These themes have been referred to in higher education research on BL, which found relevance in the Philippine K-12 setting even before the shift to remote and online learning due to the COVID-19 pandemic. The evidence attested to the essential value or important meanings of BL among Filipino students and their teachers.

Opportunities for technology integration and BL was evidenced by different BL programs implemented at three public schools in the Philippines: (a) a regular school with teacher-driven BL class under an open high school program; (b) a premier Science High School with a parallel BL block section for each level, and (c) a regular school with a school-wide BL at the high school levels. The last two schools had eLearning Programs supported by the city’s government and the Schools Division Office. Conditions in these schools are representative of those in the city schools or municipal school districts selected by the Department of Education in the Philippines. These BL programs have thrived within settings that allowed teachers and students to gain positive teaching and learning experiences. In the case of the Philippine K-12 system, BL programs were initiated at the classroom and school district levels, and its main drivers are students, teachers, and school leaders.

This study established the importance of using other measures of BL to complement the CoI Survey based on Arbaugh et al.’s ( 2008 ) CoI instrument validated in higher education. The results from the open-source BL Toolkit Survey and the CoI instrument adapted for Filipino K-12 teachers and students, which included open-ended questions, revealed aspects of BL that held unique meanings among the participants in this study. For example the interactions with teachers alongside the use of ICTs, were found to be equally valuable to secondary school students. The results indicated the role of technology and the stakeholders’ support of technology as enabling conditions within the school system to ensure teacher and student participation in BL programs.

The results justify BL as an innovation deserving support within the Philippine educational system. The outcomes point to apply to maintaining current classroom pedagogies or gradually infusing constructivist teaching approaches under the guidance of this study’s proposed Developmental Model of K-12 Learning Community Building. With further research to generate advocacy for supportive mechanisms and enabling conditions to succeed, BL may prove to be beneficial to other teachers and students. Studies highlighting BL practices at the K-12 could become more widespread and facilitate better ways to teach and learn in the Philippines. Studies leading to measurable outcomes could then be undertaken, using quantitative studies using dual language instruments and covering other student populations and research locales. Thus, how to advocate for BL through the CoI framework may be included in teacher professional development to inform the stakeholders of the direct and indirect benefits of these BL programs.

Data availability

The data that support the findings of this study are available on request from the corresponding author. The data are not publicly available due to privacy or ethical restrictions.

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Acknowledgements

This article is based on a dissertation made possible through the assistance of the U.P. Open University Faculty of Education and the Office of the Vice President for Academic Affairs of the University of the Philippines-System.

This study was funded by the University of the Philippines-System through a Doctoral Study Grant under the Faculty, REPS and Administrative Staff Development Program.

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Blended learning effectiveness: the relationship between student characteristics, design features and outcomes

  • Mugenyi Justice Kintu   ORCID: orcid.org/0000-0002-4500-1168 1 , 2 ,
  • Chang Zhu 2 &
  • Edmond Kagambe 1  

International Journal of Educational Technology in Higher Education volume  14 , Article number:  7 ( 2017 ) Cite this article

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This paper investigates the effectiveness of a blended learning environment through analyzing the relationship between student characteristics/background, design features and learning outcomes. It is aimed at determining the significant predictors of blended learning effectiveness taking student characteristics/background and design features as independent variables and learning outcomes as dependent variables. A survey was administered to 238 respondents to gather data on student characteristics/background, design features and learning outcomes. The final semester evaluation results were used as a measure for performance as an outcome. We applied the online self regulatory learning questionnaire for data on learner self regulation, the intrinsic motivation inventory for data on intrinsic motivation and other self-developed instruments for measuring the other constructs. Multiple regression analysis results showed that blended learning design features (technology quality, online tools and face-to-face support) and student characteristics (attitudes and self-regulation) predicted student satisfaction as an outcome. The results indicate that some of the student characteristics/backgrounds and design features are significant predictors for student learning outcomes in blended learning.

Introduction

The teaching and learning environment is embracing a number of innovations and some of these involve the use of technology through blended learning. This innovative pedagogical approach has been embraced rapidly though it goes through a process. The introduction of blended learning (combination of face-to-face and online teaching and learning) initiatives is part of these innovations but its uptake, especially in the developing world faces challenges for it to be an effective innovation in teaching and learning. Blended learning effectiveness has quite a number of underlying factors that pose challenges. One big challenge is about how users can successfully use the technology and ensuring participants’ commitment given the individual learner characteristics and encounters with technology (Hofmann, 2014 ). Hofmann adds that users getting into difficulties with technology may result into abandoning the learning and eventual failure of technological applications. In a report by Oxford Group ( 2013 ), some learners (16%) had negative attitudes to blended learning while 26% were concerned that learners would not complete study in blended learning. Learners are important partners in any learning process and therefore, their backgrounds and characteristics affect their ability to effectively carry on with learning and being in blended learning, the design tools to be used may impinge on the effectiveness in their learning.

This study tackles blended learning effectiveness which has been investigated in previous studies considering grades, course completion, retention and graduation rates but no studies regarding effectiveness in view of learner characteristics/background, design features and outcomes have been done in the Ugandan university context. No studies have also been done on how the characteristics of learners and design features are predictors of outcomes in the context of a planning evaluation research (Guskey, 2000 ) to establish the effectiveness of blended learning. Guskey ( 2000 ) noted that planning evaluation fits in well since it occurs before the implementation of any innovation as well as allowing planners to determine the needs, considering participant characteristics, analyzing contextual matters and gathering baseline information. This study is done in the context of a plan to undertake innovative pedagogy involving use of a learning management system (moodle) for the first time in teaching and learning in a Ugandan university. The learner characteristics/backgrounds being investigated for blended learning effectiveness include self-regulation, computer competence, workload management, social and family support, attitude to blended learning, gender and age. We investigate the blended learning design features of learner interactions, face-to-face support, learning management system tools and technology quality while the outcomes considered include satisfaction, performance, intrinsic motivation and knowledge construction. Establishing the significant predictors of outcomes in blended learning will help to inform planners of such learning environments in order to put in place necessary groundwork preparations for designing blended learning as an innovative pedagogical approach.

Kenney and Newcombe ( 2011 ) did their comparison to establish effectiveness in view of grades and found that blended learning had higher average score than the non-blended learning environment. Garrison and Kanuka ( 2004 ) examined the transformative potential of blended learning and reported an increase in course completion rates, improved retention and increased student satisfaction. Comparisons between blended learning environments have been done to establish the disparity between academic achievement, grade dispersions and gender performance differences and no significant differences were found between the groups (Demirkol & Kazu, 2014 ).

However, blended learning effectiveness may be dependent on many other factors and among them student characteristics, design features and learning outcomes. Research shows that the failure of learners to continue their online education in some cases has been due to family support or increased workload leading to learner dropout (Park & Choi, 2009 ) as well as little time for study. Additionally, it is dependent on learner interactions with instructors since failure to continue with online learning is attributed to this. In Greer, Hudson & Paugh’s study as cited in Park and Choi ( 2009 ), family and peer support for learners is important for success in online and face-to-face learning. Support is needed for learners from all areas in web-based courses and this may be from family, friends, co-workers as well as peers in class. Greer, Hudson and Paugh further noted that peer encouragement assisted new learners in computer use and applications. The authors also show that learners need time budgeting, appropriate technology tools and support from friends and family in web-based courses. Peer support is required by learners who have no or little knowledge of technology, especially computers, to help them overcome fears. Park and Choi, ( 2009 ) showed that organizational support significantly predicts learners’ stay and success in online courses because employers at times are willing to reduce learners’ workload during study as well as supervisors showing that they are interested in job-related learning for employees to advance and improve their skills.

The study by Kintu and Zhu ( 2016 ) investigated the possibility of blended learning in a Ugandan University and examined whether student characteristics (such as self-regulation, attitudes towards blended learning, computer competence) and student background (such as family support, social support and management of workload) were significant factors in learner outcomes (such as motivation, satisfaction, knowledge construction and performance). The characteristics and background factors were studied along with blended learning design features such as technology quality, learner interactions, and Moodle with its tools and resources. The findings from that study indicated that learner attitudes towards blended learning were significant factors to learner satisfaction and motivation while workload management was a significant factor to learner satisfaction and knowledge construction. Among the blended learning design features, only learner interaction was a significant factor to learner satisfaction and knowledge construction.

The focus of the present study is on examining the effectiveness of blended learning taking into consideration learner characteristics/background, blended learning design elements and learning outcomes and how the former are significant predictors of blended learning effectiveness.

Studies like that of Morris and Lim ( 2009 ) have investigated learner and instructional factors influencing learning outcomes in blended learning. They however do not deal with such variables in the contexts of blended learning design as an aspect of innovative pedagogy involving the use of technology in education. Apart from the learner variables such as gender, age, experience, study time as tackled before, this study considers social and background aspects of the learners such as family and social support, self-regulation, attitudes towards blended learning and management of workload to find out their relationship to blended learning effectiveness. Identifying the various types of learner variables with regard to their relationship to blended learning effectiveness is important in this study as we embark on innovative pedagogy with technology in teaching and learning.

Literature review

This review presents research about blended learning effectiveness from the perspective of learner characteristics/background, design features and learning outcomes. It also gives the factors that are considered to be significant for blended learning effectiveness. The selected elements are as a result of the researcher’s experiences at a Ugandan university where student learning faces challenges with regard to learner characteristics and blended learning features in adopting the use of technology in teaching and learning. We have made use of Loukis, Georgiou, and Pazalo ( 2007 ) value flow model for evaluating an e-learning and blended learning service specifically considering the effectiveness evaluation layer. This evaluates the extent of an e-learning system usage and the educational effectiveness. In addition, studies by Leidner, Jarvenpaa, Dillon and Gunawardena as cited in Selim ( 2007 ) have noted three main factors that affect e-learning and blended learning effectiveness as instructor characteristics, technology and student characteristics. Heinich, Molenda, Russell, and Smaldino ( 2001 ) showed the need for examining learner characteristics for effective instructional technology use and showed that user characteristics do impact on behavioral intention to use technology. Research has dealt with learner characteristics that contribute to learner performance outcomes. They have dealt with emotional intelligence, resilience, personality type and success in an online learning context (Berenson, Boyles, & Weaver, 2008 ). Dealing with the characteristics identified in this study will give another dimension, especially for blended learning in learning environment designs and add to specific debate on learning using technology. Lin and Vassar, ( 2009 ) indicated that learner success is dependent on ability to cope with technical difficulty as well as technical skills in computer operations and internet navigation. This justifies our approach in dealing with the design features of blended learning in this study.

Learner characteristics/background and blended learning effectiveness

Studies indicate that student characteristics such as gender play significant roles in academic achievement (Oxford Group, 2013 ), but no study examines performance of male and female as an important factor in blended learning effectiveness. It has again been noted that the success of e- and blended learning is highly dependent on experience in internet and computer applications (Picciano & Seaman, 2007 ). Rigorous discovery of such competences can finally lead to a confirmation of high possibilities of establishing blended learning. Research agrees that the success of e-learning and blended learning can largely depend on students as well as teachers gaining confidence and capability to participate in blended learning (Hadad, 2007 ). Shraim and Khlaif ( 2010 ) note in their research that 75% of students and 72% of teachers were lacking in skills to utilize ICT based learning components due to insufficient skills and experience in computer and internet applications and this may lead to failure in e-learning and blended learning. It is therefore pertinent that since the use of blended learning applies high usage of computers, computer competence is necessary (Abubakar & Adetimirin, 2015 ) to avoid failure in applying technology in education for learning effectiveness. Rovai, ( 2003 ) noted that learners’ computer literacy and time management are crucial in distance learning contexts and concluded that such factors are meaningful in online classes. This is supported by Selim ( 2007 ) that learners need to posses time management skills and computer skills necessary for effectiveness in e- learning and blended learning. Self-regulatory skills of time management lead to better performance and learners’ ability to structure the physical learning environment leads to efficiency in e-learning and blended learning environments. Learners need to seek helpful assistance from peers and teachers through chats, email and face-to-face meetings for effectiveness (Lynch & Dembo, 2004 ). Factors such as learners’ hours of employment and family responsibilities are known to impede learners’ process of learning, blended learning inclusive (Cohen, Stage, Hammack, & Marcus, 2012 ). It was also noted that a common factor in failure and learner drop-out is the time conflict which is compounded by issues of family , employment status as well as management support (Packham, Jones, Miller, & Thomas, 2004 ). A study by Thompson ( 2004 ) shows that work, family, insufficient time and study load made learners withdraw from online courses.

Learner attitudes to blended learning can result in its effectiveness and these shape behavioral intentions which usually lead to persistence in a learning environment, blended inclusive. Selim, ( 2007 ) noted that the learners’ attitude towards e-learning and blended learning are success factors for these learning environments. Learner performance by age and gender in e-learning and blended learning has been found to indicate no significant differences between male and female learners and different age groups (i.e. young, middle-aged and old above 45 years) (Coldwell, Craig, Paterson, & Mustard, 2008 ). This implies that the potential for blended learning to be effective exists and is unhampered by gender or age differences.

Blended learning design features

The design features under study here include interactions, technology with its quality, face-to-face support and learning management system tools and resources.

Research shows that absence of learner interaction causes failure and eventual drop-out in online courses (Willging & Johnson, 2009 ) and the lack of learner connectedness was noted as an internal factor leading to learner drop-out in online courses (Zielinski, 2000 ). It was also noted that learners may not continue in e- and blended learning if they are unable to make friends thereby being disconnected and developing feelings of isolation during their blended learning experiences (Willging & Johnson, 2009). Learners’ Interactions with teachers and peers can make blended learning effective as its absence makes learners withdraw (Astleitner, 2000 ). Loukis, Georgious and Pazalo (2007) noted that learners’ measuring of a system’s quality, reliability and ease of use leads to learning efficiency and can be so in blended learning. Learner success in blended learning may substantially be affected by system functionality (Pituch & Lee, 2006 ) and may lead to failure of such learning initiatives (Shrain, 2012 ). It is therefore important to examine technology quality for ensuring learning effectiveness in blended learning. Tselios, Daskalakis, and Papadopoulou ( 2011 ) investigated learner perceptions after a learning management system use and found out that the actual system use determines the usefulness among users. It is again noted that a system with poor response time cannot be taken to be useful for e-learning and blended learning especially in cases of limited bandwidth (Anderson, 2004 ). In this study, we investigate the use of Moodle and its tools as a function of potential effectiveness of blended learning.

The quality of learning management system content for learners can be a predictor of good performance in e-and blended learning environments and can lead to learner satisfaction. On the whole, poor quality technology yields no satisfaction by users and therefore the quality of technology significantly affects satisfaction (Piccoli, Ahmad, & Ives, 2001 ). Continued navigation through a learning management system increases use and is an indicator of success in blended learning (Delone & McLean, 2003 ). The efficient use of learning management system and its tools improves learning outcomes in e-learning and blended learning environments.

It is noted that learner satisfaction with a learning management system can be an antecedent factor for blended learning effectiveness. Goyal and Tambe ( 2015 ) noted that learners showed an appreciation to Moodle’s contribution in their learning. They showed positivity with it as it improved their understanding of course material (Ahmad & Al-Khanjari, 2011 ). The study by Goyal and Tambe ( 2015 ) used descriptive statistics to indicate improved learning by use of uploaded syllabus and session plans on Moodle. Improved learning is also noted through sharing study material, submitting assignments and using the calendar. Learners in the study found Moodle to be an effective educational tool.

In blended learning set ups, face-to-face experiences form part of the blend and learner positive attitudes to such sessions could mean blended learning effectiveness. A study by Marriot, Marriot, and Selwyn ( 2004 ) showed learners expressing their preference for face-to-face due to its facilitation of social interaction and communication skills acquired from classroom environment. Their preference for the online session was only in as far as it complemented the traditional face-to-face learning. Learners in a study by Osgerby ( 2013 ) had positive perceptions of blended learning but preferred face-to-face with its step-by-stem instruction. Beard, Harper and Riley ( 2004 ) shows that some learners are successful while in a personal interaction with teachers and peers thus prefer face-to-face in the blend. Beard however dealt with a comparison between online and on-campus learning while our study combines both, singling out the face-to-face part of the blend. The advantage found by Beard is all the same relevant here because learners in blended learning express attitude to both online and face-to-face for an effective blend. Researchers indicate that teacher presence in face-to-face sessions lessens psychological distance between them and the learners and leads to greater learning. This is because there are verbal aspects like giving praise, soliciting for viewpoints, humor, etc and non-verbal expressions like eye contact, facial expressions, gestures, etc which make teachers to be closer to learners psychologically (Kelley & Gorham, 2009 ).

Learner outcomes

The outcomes under scrutiny in this study include performance, motivation, satisfaction and knowledge construction. Motivation is seen here as an outcome because, much as cognitive factors such as course grades are used in measuring learning outcomes, affective factors like intrinsic motivation may also be used to indicate outcomes of learning (Kuo, Walker, Belland, & Schroder, 2013 ). Research shows that high motivation among online learners leads to persistence in their courses (Menager-Beeley, 2004 ). Sankaran and Bui ( 2001 ) indicated that less motivated learners performed poorly in knowledge tests while those with high learning motivation demonstrate high performance in academics (Green, Nelson, Martin, & Marsh, 2006 ). Lim and Kim, ( 2003 ) indicated that learner interest as a motivation factor promotes learner involvement in learning and this could lead to learning effectiveness in blended learning.

Learner satisfaction was noted as a strong factor for effectiveness of blended and online courses (Wilging & Johnson, 2009) and dissatisfaction may result from learners’ incompetence in the use of the learning management system as an effective learning tool since, as Islam ( 2014 ) puts it, users may be dissatisfied with an information system due to ease of use. A lack of prompt feedback for learners from course instructors was found to cause dissatisfaction in an online graduate course. In addition, dissatisfaction resulted from technical difficulties as well as ambiguous course instruction Hara and Kling ( 2001 ). These factors, once addressed, can lead to learner satisfaction in e-learning and blended learning and eventual effectiveness. A study by Blocker and Tucker ( 2001 ) also showed that learners had difficulties with technology and inadequate group participation by peers leading to dissatisfaction within these design features. Student-teacher interactions are known to bring satisfaction within online courses. Study results by Swan ( 2001 ) indicated that student-teacher interaction strongly related with student satisfaction and high learner-learner interaction resulted in higher levels of course satisfaction. Descriptive results by Naaj, Nachouki, and Ankit ( 2012 ) showed that learners were satisfied with technology which was a video-conferencing component of blended learning with a mean of 3.7. The same study indicated student satisfaction with instructors at a mean of 3.8. Askar and Altun, ( 2008 ) found that learners were satisfied with face-to-face sessions of the blend with t-tests and ANOVA results indicating female scores as higher than for males in the satisfaction with face-to-face environment of the blended learning.

Studies comparing blended learning with traditional face-to-face have indicated that learners perform equally well in blended learning and their performance is unaffected by the delivery method (Kwak, Menezes, & Sherwood, 2013 ). In another study, learning experience and performance are known to improve when traditional course delivery is integrated with online learning (Stacey & Gerbic, 2007 ). Such improvement as noted may be an indicator of blended learning effectiveness. Our study however, delves into improved performance but seeks to establish the potential of blended learning effectiveness by considering grades obtained in a blended learning experiment. Score 50 and above is considered a pass in this study’s setting and learners scoring this and above will be considered to have passed. This will make our conclusions about the potential of blended learning effectiveness.

Regarding knowledge construction, it has been noted that effective learning occurs where learners are actively involved (Nurmela, Palonen, Lehtinen & Hakkarainen, 2003 , cited in Zhu, 2012 ) and this may be an indicator of learning environment effectiveness. Effective blended learning would require that learners are able to initiate, discover and accomplish the processes of knowledge construction as antecedents of blended learning effectiveness. A study by Rahman, Yasin and Jusoff ( 2011 ) indicated that learners were able to use some steps to construct meaning through an online discussion process through assignments given. In the process of giving and receiving among themselves, the authors noted that learners learned by writing what they understood. From our perspective, this can be considered to be accomplishment in the knowledge construction process. Their study further shows that learners construct meaning individually from assignments and this stage is referred to as pre-construction which for our study, is an aspect of discovery in the knowledge construction process.

Predictors of blended learning effectiveness

Researchers have dealt with success factors for online learning or those for traditional face-to-face learning but little is known about factors that predict blended learning effectiveness in view of learner characteristics and blended learning design features. This part of our study seeks to establish the learner characteristics/backgrounds and design features that predict blended learning effectiveness with regard to satisfaction, outcomes, motivation and knowledge construction. Song, Singleton, Hill, and Koh ( 2004 ) examined online learning effectiveness factors and found out that time management (a self-regulatory factor) was crucial for successful online learning. Eom, Wen, and Ashill ( 2006 ) using a survey found out that interaction, among other factors, was significant for learner satisfaction. Technical problems with regard to instructional design were a challenge to online learners thus not indicating effectiveness (Song et al., 2004 ), though the authors also indicated that descriptive statistics to a tune of 75% and time management (62%) impact on success of online learning. Arbaugh ( 2000 ) and Swan ( 2001 ) indicated that high levels of learner-instructor interaction are associated with high levels of user satisfaction and learning outcomes. A study by Naaj et al. ( 2012 ) indicated that technology and learner interactions, among other factors, influenced learner satisfaction in blended learning.

Objective and research questions of the current study

The objective of the current study is to investigate the effectiveness of blended learning in view of student satisfaction, knowledge construction, performance and intrinsic motivation and how they are related to student characteristics and blended learning design features in a blended learning environment.

Research questions

What are the student characteristics and blended learning design features for an effective blended learning environment?

Which factors (among the learner characteristics and blended learning design features) predict student satisfaction, learning outcomes, intrinsic motivation and knowledge construction?

Conceptual model of the present study

The reviewed literature clearly shows learner characteristics/background and blended learning design features play a part in blended learning effectiveness and some of them are significant predictors of effectiveness. The conceptual model for our study is depicted as follows (Fig.  1 ):

Conceptual model of the current study

Research design

This research applies a quantitative design where descriptive statistics are used for the student characteristics and design features data, t-tests for the age and gender variables to determine if they are significant in blended learning effectiveness and regression for predictors of blended learning effectiveness.

This study is based on an experiment in which learners participated during their study using face-to-face sessions and an on-line session of a blended learning design. A learning management system (Moodle) was used and learner characteristics/background and blended learning design features were measured in relation to learning effectiveness. It is therefore a planning evaluation research design as noted by Guskey ( 2000 ) since the outcomes are aimed at blended learning implementation at MMU. The plan under which the various variables were tested involved face-to-face study at the beginning of a 17 week semester which was followed by online teaching and learning in the second half of the semester. The last part of the semester was for another face-to-face to review work done during the online sessions and final semester examinations. A questionnaire with items on student characteristics, design features and learning outcomes was distributed among students from three schools and one directorate of postgraduate studies.

Participants

Cluster sampling was used to select a total of 238 learners to participate in this study. Out of the whole university population of students, three schools and one directorate were used. From these, one course unit was selected from each school and all the learners following the course unit were surveyed. In the school of Education ( n  = 70) and Business and Management Studies ( n  = 133), sophomore students were involved due to the fact that they have been introduced to ICT basics during their first year of study. Students of the third year were used from the department of technology in the School of Applied Sciences and Technology ( n  = 18) since most of the year two courses had a lot of practical aspects that could not be used for the online learning part. From the Postgraduate Directorate ( n  = 17), first and second year students were selected because learners attend a face-to-face session before they are given paper modules to study away from campus.

The study population comprised of 139 male students representing 58.4% and 99 females representing 41.6% with an average age of 24 years.

Instruments

The end of semester results were used to measure learner performance. The online self-regulated learning questionnaire (Barnard, Lan, To, Paton, & Lai, 2009 ) and the intrinsic motivation inventory (Deci & Ryan, 1982 ) were applied to measure the constructs on self regulation in the student characteristics and motivation in the learning outcome constructs. Other self-developed instruments were used for the other remaining variables of attitudes, computer competence, workload management, social and family support, satisfaction, knowledge construction, technology quality, interactions, learning management system tools and resources and face-to-face support.

Instrument reliability

Cronbach’s alpha was used to test reliability and the table below gives the results. All the scales and sub-scales had acceptable internal consistency reliabilities as shown in Table  1 below:

Data analysis

First, descriptive statistics was conducted. Shapiro-Wilk test was done to test normality of the data for it to qualify for parametric tests. The test results for normality of our data before the t- test resulted into significant levels (Male = .003, female = .000) thereby violating the normality assumption. We therefore used the skewness and curtosis results which were between −1.0 and +1.0 and assumed distribution to be sufficiently normal to qualify the data for a parametric test, (Pallant, 2010 ). An independent samples t -test was done to find out the differences in male and female performance to explain the gender characteristics in blended learning effectiveness. A one-way ANOVA between subjects was conducted to establish the differences in performance between age groups. Finally, multiple regression analysis was done between student variables and design elements with learning outcomes to determine the significant predictors for blended learning effectiveness.

Student characteristics, blended learning design features and learning outcomes ( RQ1 )

A t- test was carried out to establish the performance of male and female learners in the blended learning set up. This was aimed at finding out if male and female learners do perform equally well in blended learning given their different roles and responsibilities in society. It was found that male learners performed slightly better ( M  = 62.5) than their female counterparts ( M  = 61.1). An independent t -test revealed that the difference between the performances was not statistically significant ( t  = 1.569, df = 228, p  = 0.05, one tailed). The magnitude of the differences in the means is small with effect size ( d  = 0.18). A one way between subjects ANOVA was conducted on the performance of different age groups to establish the performance of learners of young and middle aged age groups (20–30, young & and 31–39, middle aged). This revealed a significant difference in performance (F(1,236 = 8.498, p < . 001).

Average percentages of the items making up the self regulated learning scale are used to report the findings about all the sub-scales in the learner characteristics/background scale. Results show that learner self-regulation was good enough at 72.3% in all the sub-scales of goal setting, environment structuring, task strategies, time management, help-seeking and self-evaluation among learners. The least in the scoring was task strategies at 67.7% and the highest was learner environment structuring at 76.3%. Learner attitude towards blended learning environment is at 76% in the sub-scales of learner autonomy, quality of instructional materials, course structure, course interface and interactions. The least scored here is attitude to course structure at 66% and their attitudes were high on learner autonomy and course interface both at 82%. Results on the learners’ computer competences are summarized in percentages in the table below (Table  2 ):

It can be seen that learners are skilled in word processing at 91%, email at 63.5%, spreadsheets at 68%, web browsers at 70.2% and html tools at 45.4%. They are therefore good enough in word processing and web browsing. Their computer confidence levels are reported at 75.3% and specifically feel very confident when it comes to working with a computer (85.7%). Levels of family and social support for learners during blended learning experiences are at 60.5 and 75% respectively. There is however a low score on learners being assisted by family members in situations of computer setbacks (33.2%) as 53.4% of the learners reported no assistance in this regard. A higher percentage (85.3%) is reported on learners getting support from family regarding provision of essentials for learning such as tuition. A big percentage of learners spend two hours on study while at home (35.3%) followed by one hour (28.2%) while only 9.7% spend more than three hours on study at home. Peers showed great care during the blended learning experience (81%) and their experiences were appreciated by the society (66%). Workload management by learners vis-à-vis studying is good at 60%. Learners reported that their workmates stand in for them at workplaces to enable them do their study in blended learning while 61% are encouraged by their bosses to go and improve their skills through further education and training. On the time spent on other activities not related to study, majority of the learners spend three hours (35%) while 19% spend 6 hours. Sixty percent of the learners have to answer to someone when they are not attending to other activities outside study compared to the 39.9% who do not and can therefore do study or those other activities.

The usability of the online system, tools and resources was below average as shown in the table below in percentages (Table  3 ):

However, learners became skilled at navigating around the learning management system (79%) and it was easy for them to locate course content, tools and resources needed such as course works, news, discussions and journal materials. They effectively used the communication tools (60%) and to work with peers by making posts (57%). They reported that online resources were well organized, user friendly and easy to access (71%) as well as well structured in a clear and understandable manner (72%). They therefore recommended the use of online resources for other course units in future (78%) because they were satisfied with them (64.3%). On the whole, the online resources were fine for the learners (67.2%) and useful as a learning resource (80%). The learners’ perceived usefulness/satisfaction with online system, tools, and resources was at 81% as the LMS tools helped them to communicate, work with peers and reflect on their learning (74%). They reported that using moodle helped them to learn new concepts, information and gaining skills (85.3%) as well as sharing what they knew or learned (76.4%). They enjoyed the course units (78%) and improved their skills with technology (89%).

Learner interactions were seen from three angles of cognitivism, collaborative learning and student-teacher interactions. Collaborative learning was average at 50% with low percentages in learners posting challenges to colleagues’ ideas online (34%) and posting ideas for colleagues to read online (37%). They however met oftentimes online (60%) and organized how they would work together in study during the face-to-face meetings (69%). The common form of communication medium frequently used by learners during the blended learning experience was by phone (34.5%) followed by whatsapp (21.8%), face book (21%), discussion board (11.8%) and email (10.9%). At the cognitive level, learners interacted with content at 72% by reading the posted content (81%), exchanging knowledge via the LMS (58.4%), participating in discussions on the forum (62%) and got course objectives and structure introduced during the face-to-face sessions (86%). Student-teacher interaction was reported at 71% through instructors individually working with them online (57.2%) and being well guided towards learning goals (81%). They did receive suggestions from instructors about resources to use in their learning (75.3%) and instructors provided learning input for them to come up with their own answers (71%).

The technology quality during the blended learning intervention was rated at 69% with availability of 72%, quality of the resources was at 68% with learners reporting that discussion boards gave right content necessary for study (71%) and the email exchanges containing relevant and much needed information (63.4%) as well as chats comprising of essential information to aid the learning (69%). Internet reliability was rated at 66% with a speed considered averagely good to facilitate online activities (63%). They however reported that there was intermittent breakdown during online study (67%) though they could complete their internet program during connection (63.4%). Learners eventually found it easy to download necessary materials for study in their blended learning experiences (71%).

Learner extent of use of the learning management system features was as shown in the table below in percentage (Table  4 ):

From the table, very rarely used features include the blog and wiki while very often used ones include the email, forum, chat and calendar.

The effectiveness of the LMS was rated at 79% by learners reporting that they found it useful (89%) and using it makes their learning activities much easier (75.2%). Moodle has helped learners to accomplish their learning tasks more quickly (74%) and that as a LMS, it is effective in teaching and learning (88%) with overall satisfaction levels at 68%. However, learners note challenges in the use of the LMS regarding its performance as having been problematic to them (57%) and only 8% of the learners reported navigation while 16% reported access as challenges.

Learner attitudes towards Face-to-face support were reported at 88% showing that the sessions were enjoyable experiences (89%) with high quality class discussions (86%) and therefore recommended that the sessions should continue in blended learning (89%). The frequency of the face-to-face sessions is shown in the table below as preferred by learners (Table  5 ).

Learners preferred face-to-face sessions after every month in the semester (33.6%) and at the beginning of the blended learning session only (27.7%).

Learners reported high intrinsic motivation levels with interest and enjoyment of tasks at 83.7%, perceived competence at 70.2%, effort/importance sub-scale at 80%, pressure/tension reported at 54%. The pressure percentage of 54% arises from learners feeling nervous (39.2%) and a lot of anxiety (53%) while 44% felt a lot of pressure during the blended learning experiences. Learners however reported the value/usefulness of blended learning at 91% with majority believing that studying online and face-to-face had value for them (93.3%) and were therefore willing to take part in blended learning (91.2%). They showed that it is beneficial for them (94%) and that it was an important way of studying (84.3%).

Learner satisfaction was reported at 81% especially with instructors (85%) high percentage reported on encouraging learner participation during the course of study 93%, course content (83%) with the highest being satisfaction with the good relationship between the objectives of the course units and the content (90%), technology (71%) with a high percentage on the fact that the platform was adequate for the online part of the learning (76%), interactions (75%) with participation in class at 79%, and face-to-face sessions (91%) with learner satisfaction high on face-to-face sessions being good enough for interaction and giving an overview of the courses when objectives were introduced at 92%.

Learners’ knowledge construction was reported at 78% with initiation and discovery scales scoring 84% with 88% specifically for discovering the learning points in the course units. The accomplishment scale in knowledge construction scored 71% and specifically the fact that learners were able to work together with group members to accomplish learning tasks throughout the study of the course units (79%). Learners developed reports from activities (67%), submitted solutions to discussion questions (68%) and did critique peer arguments (69%). Generally, learners performed well in blended learning in the final examination with an average pass of 62% and standard deviation of 7.5.

Significant predictors of blended learning effectiveness ( RQ 2)

A standard multiple regression analysis was done taking learner characteristics/background and design features as predictor variables and learning outcomes as criterion variables. The data was first tested to check if it met the linear regression test assumptions and results showed the correlations between the independent variables and each of the dependent variables (highest 0.62 and lowest 0.22) as not being too high, which indicated that multicollinearity was not a problem in our model. From the coefficients table, the VIF values ranged from 1.0 to 2.4, well below the cut off value of 10 and indicating no possibility of multicollinearity. The normal probability plot was seen to lie as a reasonably straight diagonal from bottom left to top right indicating normality of our data. Linearity was found suitable from the scatter plot of the standardized residuals and was rectangular in distribution. Outliers were no cause for concern in our data since we had only 1% of all cases falling outside 3.0 thus proving the data as a normally distributed sample. Our R -square values was at 0.525 meaning that the independent variables explained about 53% of the variance in overall satisfaction, motivation and knowledge construction of the learners. All the models explaining the three dependent variables of learner satisfaction, intrinsic motivation and knowledge construction were significant at the 0.000 probability level (Table  6 ).

From the table above, design features (technology quality and online tools and resources), and learner characteristics (attitudes to blended learning, self-regulation) were significant predictors of learner satisfaction in blended learning. This means that good technology with the features involved and the learner positive attitudes with capacity to do blended learning with self drive led to their satisfaction. The design features (technology quality, interactions) and learner characteristics (self regulation and social support), were found to be significant predictors of learner knowledge construction. This implies that learners’ capacity to go on their work by themselves supported by peers and high levels of interaction using the quality technology led them to construct their own ideas in blended learning. Design features (technology quality, online tools and resources as well as learner interactions) and learner characteristics (self regulation), significantly predicted the learners’ intrinsic motivation in blended learning suggesting that good technology, tools and high interaction levels with independence in learning led to learners being highly motivated. Finally, none of the independent variables considered under this study were predictors of learning outcomes (grade).

In this study we have investigated learning outcomes as dependent variables to establish if particular learner characteristics/backgrounds and design features are related to the outcomes for blended learning effectiveness and if they predict learning outcomes in blended learning. We took students from three schools out of five and one directorate of post-graduate studies at a Ugandan University. The study suggests that the characteristics and design features examined are good drivers towards an effective blended learning environment though a few of them predicted learning outcomes in blended learning.

Student characteristics/background, blended learning design features and learning outcomes

The learner characteristics, design features investigated are potentially important for an effective blended learning environment. Performance by gender shows a balance with no statistical differences between male and female. There are statistically significant differences ( p  < .005) in the performance between age groups with means of 62% for age group 20–30 and 67% for age group 31 –39. The indicators of self regulation exist as well as positive attitudes towards blended learning. Learners do well with word processing, e-mail, spreadsheets and web browsers but still lag below average in html tools. They show computer confidence at 75.3%; which gives prospects for an effective blended learning environment in regard to their computer competence and confidence. The levels of family and social support for learners stand at 61 and 75% respectively, indicating potential for blended learning to be effective. The learners’ balance between study and work is a drive factor towards blended learning effectiveness since their management of their workload vis a vis study time is at 60 and 61% of the learners are encouraged to go for study by their bosses. Learner satisfaction with the online system and its tools shows prospect for blended learning effectiveness but there are challenges in regard to locating course content and assignments, submitting their work and staying on a task during online study. Average collaborative, cognitive learning as well as learner-teacher interactions exist as important factors. Technology quality for effective blended learning is a potential for effectiveness though features like the blog and wiki are rarely used by learners. Face-to-face support is satisfactory and it should be conducted every month. There is high intrinsic motivation, satisfaction and knowledge construction as well as good performance in examinations ( M  = 62%, SD = 7.5); which indicates potentiality for blended learning effectiveness.

Significant predictors of blended learning effectiveness

Among the design features, technology quality, online tools and face-to-face support are predictors of learner satisfaction while learner characteristics of self regulation and attitudes to blended learning are predictors of satisfaction. Technology quality and interactions are the only design features predicting learner knowledge construction, while social support, among the learner backgrounds, is a predictor of knowledge construction. Self regulation as a learner characteristic is a predictor of knowledge construction. Self regulation is the only learner characteristic predicting intrinsic motivation in blended learning while technology quality, online tools and interactions are the design features predicting intrinsic motivation. However, all the independent variables are not significant predictors of learning performance in blended learning.

The high computer competences and confidence is an antecedent factor for blended learning effectiveness as noted by Hadad ( 2007 ) and this study finds learners confident and competent enough for the effectiveness of blended learning. A lack in computer skills causes failure in e-learning and blended learning as noted by Shraim and Khlaif ( 2010 ). From our study findings, this is no threat for blended learning our case as noted by our results. Contrary to Cohen et al. ( 2012 ) findings that learners’ family responsibilities and hours of employment can impede their process of learning, it is not the case here since they are drivers to the blended learning process. Time conflict, as compounded by family, employment status and management support (Packham et al., 2004 ) were noted as causes of learner failure and drop out of online courses. Our results show, on the contrary, that these factors are drivers for blended learning effectiveness because learners have a good balance between work and study and are supported by bosses to study. In agreement with Selim ( 2007 ), learner positive attitudes towards e-and blended learning environments are success factors. In line with Coldwell et al. ( 2008 ), no statistically significant differences exist between age groups. We however note that Coldwel, et al dealt with young, middle-aged and old above 45 years whereas we dealt with young and middle aged only.

Learner interactions at all levels are good enough and contrary to Astleitner, ( 2000 ) that their absence makes learners withdraw, they are a drive factor here. In line with Loukis (2007) the LMS quality, reliability and ease of use lead to learning efficiency as technology quality, online tools are predictors of learner satisfaction and intrinsic motivation. Face-to-face sessions should continue on a monthly basis as noted here and is in agreement with Marriot et al. ( 2004 ) who noted learner preference for it for facilitating social interaction and communication skills. High learner intrinsic motivation leads to persistence in online courses as noted by Menager-Beeley, ( 2004 ) and is high enough in our study. This implies a possibility of an effectiveness blended learning environment. The causes of learner dissatisfaction noted by Islam ( 2014 ) such as incompetence in the use of the LMS are contrary to our results in our study, while the one noted by Hara and Kling, ( 2001 ) as resulting from technical difficulties and ambiguous course instruction are no threat from our findings. Student-teacher interaction showed a relation with satisfaction according to Swan ( 2001 ) but is not a predictor in our study. Initiating knowledge construction by learners for blended learning effectiveness is exhibited in our findings and agrees with Rahman, Yasin and Jusof ( 2011 ). Our study has not agreed with Eom et al. ( 2006 ) who found learner interactions as predictors of learner satisfaction but agrees with Naaj et al. ( 2012 ) regarding technology as a predictor of learner satisfaction.

Conclusion and recommendations

An effective blended learning environment is necessary in undertaking innovative pedagogical approaches through the use of technology in teaching and learning. An examination of learner characteristics/background, design features and learning outcomes as factors for effectiveness can help to inform the design of effective learning environments that involve face-to-face sessions and online aspects. Most of the student characteristics and blended learning design features dealt with in this study are important factors for blended learning effectiveness. None of the independent variables were identified as significant predictors of student performance. These gaps are open for further investigation in order to understand if they can be significant predictors of blended learning effectiveness in a similar or different learning setting.

In planning to design and implement blended learning, we are mindful of the implications raised by this study which is a planning evaluation research for the design and eventual implementation of blended learning. Universities should be mindful of the interplay between the learner characteristics, design features and learning outcomes which are indicators of blended learning effectiveness. From this research, learners manifest high potential to take on blended learning more especially in regard to learner self-regulation exhibited. Blended learning is meant to increase learners’ levels of knowledge construction in order to create analytical skills in them. Learner ability to assess and critically evaluate knowledge sources is hereby established in our findings. This can go a long way in producing skilled learners who can be innovative graduates enough to satisfy employment demands through creativity and innovativeness. Technology being less of a shock to students gives potential for blended learning design. Universities and other institutions of learning should continue to emphasize blended learning approaches through installation of learning management systems along with strong internet to enable effective learning through technology especially in the developing world.

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TitleThe shift from face-to-face to blended learning in Philippine secondary schools: implications to pedagogyand policy
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Issue Date2013
PublisherThe University of Hong Kong (Pokfulam, Hong Kong)
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AbstractSelected Philippine high schools have decided to implement a blended learning program as part of its solution to address the problem of classroom shortage. This study investigated the differences between how teachers teach online and in face to face environments. It also looked into the policies needed to be in place if pedagogical change is expected in schools. This study employed a mixed methods research, where the qualitative data set was used to deepen survey results. A survey was designed to find out the learning activities implemented in F2F and online environments, teachers’ pedagogical beliefs and perception of pedagogical change. The survey was conducted to all eleven blended learning teachers of one school. Survey results showed that F2F activities were more student-centered than activities in the online environment. Furthermore, majority of the teachers believed that shifting to blended learning changed the way they teach. The second phase of the study involved observations of classes of four teachers in three learning environments: online, F2F and regular classes. The four teachers, the ICT coordinator and the school principal were also interviewed about their beliefs on teaching and learning, the role of technology in schools and their experience of blended learning from both the pedagogical and policy perspectives. Findings indicate that teachers leaning towards instructivist-behavioral orientations will most likely implement the same strategies in blended learning environments. They tend to view pedagogical change as being influenced by the national curriculum and student characteristics. Teachers with constructivist-cognitive perspectives implement more student-centered strategies online and viewed pedagogical change as a change in teacher roles. The availability of technology infrastructure, frequency and duration of blended learning classes were also found to be external drivers of pedagogy. From the perspective of policy, a shared vision, the national curriculum, the roles of program implementers and teacher support all influence the implementation of the blended learning program. The study recommended a review of the scheduling scheme, the practice of team teaching and training on collaborative technologies for both teachers and students. From the policy perspective, a program framework, a blended learning curriculum and evaluation standards for blended learning teachers were identified as critical support mechanisms for successful program implementation. This study argued that the introduction of technology and blended learning programs in schools should go beyond addressing the problem of classroom shortage and achievement test results. It questioned the government’s vision of educational reform and recommended a change in its perception of the role of technology in education. A change in vision, curriculum, assessments and work practices were found to be essential elements that enable lasting educational reform.
DegreeMaster of Science in Information Technology in Education
SubjectBlended learning - Philippines.
Internet in education - Philippines.
Dept/ProgramEducation
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dc.contributor.authorNatera, Karen Diane.-
dc.date.issued2013-
dc.identifier.citationNatera, K. D.. (2013). The shift from face-to-face to blended learning in Philippine secondary schools : implications to pedagogy and policy. (Thesis). University of Hong Kong, Pokfulam, Hong Kong SAR. Retrieved from http://dx.doi.org/10.5353/th_b5055912-
dc.identifier.urihttp://hdl.handle.net/10722/188317-
dc.description.abstractSelected Philippine high schools have decided to implement a blended learning program as part of its solution to address the problem of classroom shortage. This study investigated the differences between how teachers teach online and in face to face environments. It also looked into the policies needed to be in place if pedagogical change is expected in schools. This study employed a mixed methods research, where the qualitative data set was used to deepen survey results. A survey was designed to find out the learning activities implemented in F2F and online environments, teachers’ pedagogical beliefs and perception of pedagogical change. The survey was conducted to all eleven blended learning teachers of one school. Survey results showed that F2F activities were more student-centered than activities in the online environment. Furthermore, majority of the teachers believed that shifting to blended learning changed the way they teach. The second phase of the study involved observations of classes of four teachers in three learning environments: online, F2F and regular classes. The four teachers, the ICT coordinator and the school principal were also interviewed about their beliefs on teaching and learning, the role of technology in schools and their experience of blended learning from both the pedagogical and policy perspectives. Findings indicate that teachers leaning towards instructivist-behavioral orientations will most likely implement the same strategies in blended learning environments. They tend to view pedagogical change as being influenced by the national curriculum and student characteristics. Teachers with constructivist-cognitive perspectives implement more student-centered strategies online and viewed pedagogical change as a change in teacher roles. The availability of technology infrastructure, frequency and duration of blended learning classes were also found to be external drivers of pedagogy. From the perspective of policy, a shared vision, the national curriculum, the roles of program implementers and teacher support all influence the implementation of the blended learning program. The study recommended a review of the scheduling scheme, the practice of team teaching and training on collaborative technologies for both teachers and students. From the policy perspective, a program framework, a blended learning curriculum and evaluation standards for blended learning teachers were identified as critical support mechanisms for successful program implementation. This study argued that the introduction of technology and blended learning programs in schools should go beyond addressing the problem of classroom shortage and achievement test results. It questioned the government’s vision of educational reform and recommended a change in its perception of the role of technology in education. A change in vision, curriculum, assessments and work practices were found to be essential elements that enable lasting educational reform.-
dc.languageeng-
dc.publisherThe University of Hong Kong (Pokfulam, Hong Kong)-
dc.relation.ispartofHKU Theses Online (HKUTO)-
dc.rightsThe author retains all proprietary rights, (such as patent rights) and the right to use in future works.-
dc.rightsThis work is licensed under a Creative Commons Attribution-NonCommercial-NoDerivatives 4.0 International License.-
dc.source.urihttp://hub.hku.hk/bib/B50559126-
dc.subject.lcshBlended learning - Philippines.-
dc.subject.lcshInternet in education - Philippines.-
dc.titleThe shift from face-to-face to blended learning in Philippine secondary schools: implications to pedagogyand policy-
dc.typePG_Thesis-
dc.identifier.hkulb5055912-
dc.description.thesisnameMaster of Science in Information Technology in Education-
dc.description.thesislevelMaster-
dc.description.thesisdisciplineEducation-
dc.description.naturepublished_or_final_version-
dc.identifier.doi10.5353/th_b5055912-
dc.date.hkucongregation2013-
dc.identifier.mmsid991035518559703414-

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Blended Learning: Strategies and Challenges in Teaching 21st Century Literature of the Philippines and the World to Grade 12 Students

This study examined various teaching strategies using Blended Learning in teaching 21st Century Literature of the Philippines and the World (21st CLPW) in the university, assessed various challenges that teachers encountered using Blended Learning in teaching the subject,  identified the significant difference in the extent of the use of Blended Learning in teaching 21st CLPW according to their profile, and recognized the significant relationship between the strategies and the profile of the teacher-respondents. The study employed a mix method of quantitative and qualitative research approaches. The researcher utilized a researcher-made questionnaire to identify teachers using Blended Learning to teach 21st CLPW among Grade 12 students in a university. Data gathering was administered via Google form, and interpretated using mean, standard deviation, Kruskal-Wallis H Test, and Chi-square Test of Independence. Results revealed that most of the teacher-respondents are young adults who are Bachelor’s Degree holders, have been teaching for five years or less, and the most common seminars and pieces of training they have attended were school-based. Challenges Encountered obtained an overall mean of 3.12 and a standard deviation of 0.47, which is interpreted as Agree. This means that challenges in using Blended Learning in teaching 21st CLPW is inevitable.

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Investigating blended learning interactions in Philippine schools through the community of inquiry framework

Juliet aleta r. villanueva.

1 Faculty of Education, University of the Philippines Open University, Los Banos, Philippines

Petrea Redmond

2 School of Education, University of Southern Queensland, Baker Street, Toowoomba, QLD 4031 Australia

Linda Galligan

3 School of Mathematics, Physics and Computing, University of Southern Queensland, Baker Street, Toowoomba, QLD 4031 Australia

Douglas Eacersall

4 Library Services, University of Southern Queensland, Baker Street, Toowoomba, QLD 4031 Australia

Associated Data

The data that support the findings of this study are available on request from the corresponding author. The data are not publicly available due to privacy or ethical restrictions.

This article reports on an exploratory case study that applied the Community of Inquiry framework in the K-12 Philippine setting, where there are limited studies on blended learning interactions and experiences. The study examined blended learning interactions across three schools in the Philippine K-12 system to investigate the following: (1) what is the nature of interactions in the blended learning classes? and (2) how do the interactions indicate learning communities as outcomes of blended learning? A mixed method approach to data collection was undertaken, which included student surveys, focus group discussions, teacher interviews, and class observations. The constant comparative analysis uncovered thick descriptions of blended learning interactions. Findings uncovered three themes on blended learning across levels of interactions within the Community of Inquiry presences: (i) best of both worlds, (ii) learning anytime and anywhere, and (iii) learning with technology. Descriptive statistics indicated high mean ratings across the presences, revealing positive experiences afforded by the use of various technologies and social media. The study concluded that learning communities are an outcome of blended learning interactions. A Developmental Model for K-12 Blended Learning Communities was recommended to inform teacher professional development on pedagogies and practices supportive of learning community building in contexts where blended learning may continue to thrive.

Supplementary Information

The online version contains supplementary material available at 10.1007/s12564-023-09826-4.

Introduction

Research into K-12 blended learning is a relatively young field. Scholarship in blended learning (BL) is dominated by the United States, with minimal reports from New Zealand, Canada, Australia, and South Africa (Barbour, 2018 ). Research in other contexts has been encouraged (Hu et al., 2019 ), and extensive studies should be undertaken on K-12 because of the mixed results on the benefits of BL (Poirier et al., 2019 ). Thus, this research focuses on the Philippines. Pre-pandemic, BL in the Philippines emerged under the Alternative Delivery Mode (ADM) to accommodate secondary-level students and adult learners (Villanueva, 2021 ). The observed growth coincided with the Department of Education’s shift from a 10-year primary and secondary education to a 12-year program, referred to as the K-12 Enhanced Basic Education program, which promotes quality education for all. This shift entailed implementing much-needed policies and reforms, including a commitment to invest in technology to improve access to quality education. The integration of information and communication technologies (ICT) in K-12 schools was anticipated to enable computerization programs, flexible learning options, and the use of educational technologies and online learning resources (Bonifacio, 2013 ). The key to the definition of BL is the extent of learner control and the personalization of learning it provides students, which distinguishes BL from technology-rich learning environments (Staker & Horn, 2014 ). Beyond studies that advocate for the successful implementation of BL programs is the challenge of bridging the divide among varied settings—contexts supportive of BL and contexts in which BL is emerging as a viable option. As such, this study aims to understand BL experiences in the context of Filipino students and their teachers and pursues two research questions: (1) what is the nature of interactions in blended learning classes? and (2) how do these indicate the learning communities are outcomes of BL?

By examining BL interactions, this study aims to present outcomes that bear implications for further research related to ICT integration and BL implementation in selected schools in the Philippines. The following section presents a brief literature review on BL; a description of the exploratory case study undertaken; and the results of this study, describing the nature of BL interactions through the Community of Inquiry framework (CoI) and emerging themes of this study. The remaining sections present the study's outcomes, including recommendations for future practice and research through a proposed Developmental Model of K-12 BL, highlighting learning community building.

Literature review

Learning communities and the coi framework.

Research into BL and online learning attested to the formation of learning communities wherein knowledge construction and social learning occur through interaction, collaboration, and personal accountability (Swan, 2002 ). A learning community may be described and understood as a set of interactions among community members to arrive at a common goal. Swan ( 2002 ) sought to extend the thinking along the lines of learning community building through interactivity discussed in Moore ( 1989 ), namely, interaction with content, interaction with instructors, and interaction with students. Swan ( 2003 ) outlined a practical way to appreciate the interrelatedness of these varied interactions (Fig.  1 ).

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Interactivity and learning online by Swan ( 2003 ). Note. Adapted from “Learning effectiveness online: What the research tells us,” by K. Swan, in J. Bourne and J.C. Moore, Elements of quality online education, practice and direction (p. 17), 2003. Copyright 2003 by Sloan Center for Online Education . Reprinted with permission.

Key findings from these studies point to the value of interaction and harnessing opportunities among members of a learning community. In this instance, both teachers and learners were responsible for teaching, learning, and related social interactions. As such, the CoI has been associated with social constructivism, which claims that knowledge is constructed among members or participants of the learning community, in which interaction and collaboration are primarily mediated by communication and technology. The interplay of the three elements or presences was deemed necessary for a productive online learning community (Arbaugh et al., 2010 ). Cognitive presence (CP) is “the extent to which learners are able to construct and confirm meaning through sustained reflection and discourse in a critical community of inquiry” (Garrison et al., 2001 , p. 11). Social presence (SP) “is the ability of participants to identify with a group, communicate openly in a trusting environment, and develop personal and affective relationships progressively by way of projecting their individual personalities” (Garrison, 2017 , p. 25). Teaching presence (TP) is “the design, facilitation, and direction of cognitive and social processes for the purpose of realizing personally meaningful and educationally worthwhile learning outcomes” (Anderson et al., 2001 , p. 5). In the overlaps among the presences, specific aspects of the educational experience are addressed: setting the climate, selecting content, and supporting discourse to facilitate deep learning (Garrison et al., 2000 ; Swan & Ice, 2010 ).

However, a gap in the research is in the context of learning communities at the K-12 levels, which have increasingly adopted blended and online learning and flexible modes of delivery, particularly in non-Western contexts (Barbour & Reeves, 2009 ; Christensen et al., 2013 ). Despite sustained interest in the CoI, according to Befus ( 2016 ), few research endeavors have been completed in the context of K-12 teachers and students. This study aims to address this gap by focusing on the nature of BL interactions leading to the formation of learning communities.

BL models, benefits, and issues

In developed and industrialized countries, definitions and models of BL capture growing practices and acceptance at the higher education and K-12 levels. BL is the “thoughtful integration of classroom face-to-face learning experiences with online learning experiences” (Garrison & Kanuka, 2004 , p. 96). Often considered synonymous with hybrid learning, BL employs any combination of delivery methods, such as face-to-face instruction with synchronous or asynchronous modes, through the integration of technology tools for learning (Picciano et al., 2013 ). The number of models of K-12 BL programs is increasing with the advancement of technology and web 2.0 tools for learning. These models represent the extent to which the personalization of learning is afforded by the curriculum and how teachers tailor their teaching to increase academic engagement (Staker & Horn, 2014 ) while completing the learning modalities within a prescribed schedule or as allowed by the teacher (Halverson et al., 2017 ). Using these models, schools determine how to streamline BL offerings to accommodate students’ college or career goals, including credit recovery and advanced placement (Barbour et al., 2011 ). Graham ( 2009 ) allocated BL into categories of blends based on various examples observed primarily in higher education (Fig.  2 ).

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Categories of Blends. Note. Adapted from “Blended Learning Models” by C.R. Graham, in M. Khosrow-Pour (Ed) Encyclopedia of Information and Science Technology (p. 376), 2009, Hershey, PA: IGI Global.

Copyright 2009 by IGI Global. Adapted with permission

Thus far, all these models and categories characterize BL in terms of the degree of blendedness, delivery modes, and use of technology and other resources but are largely reported in developed countries (Halverson et al., 2012 ). With the pandemic forcing a rapid shift of course delivery to online and remote learning, new directions for BL as a productive new normal are being considered (Megahed & Ghoneim, 2022 ), even in settings with very limited resources (Shohel et al., 2022 ). Hence, further studies are recommended to provide insights into the actual experiences and perspectives of K-12 teachers and students in contexts where BL is emerging (Villanueva, 2021 ). Research in these areas informs BL practices and the professional development of teachers.

BL in the Philippines

A brief review of the K-12 system in the Philippines revealed that within the public schools, there are alternative learning programs targeting independent learners, youths in difficult circumstances, and potential school leavers ( DepEd Order No. 54 s.12 , Phils). These programs under the ADM provide access and flexibility to the current basic education offerings via assistance from ICTs (Seameo-Innotech, 2019 ). One type of ADM is the Open High School Program, which aims to enable youth and adults to continue and complete a secondary education outside of the usual classroom delivery ( Open High School System Act 2014 (Phils) s.2277). Another type of ADM is the eLearning Program, adopted selectively in city school districts. This program capitalizes on the strengths of BL delivery and support from current stakeholders.

Cultural barriers and issues relating to quality access and infrastructure for BL and ICT integration in the K-12 setting are present in the Philippines (Aguinaldo, 2013 ; Kubota et al., 2018 ). Despite these, some Filipino teachers hold favorable attitudes and positive perceptions toward ICT use in their classrooms and high regard for the innovation it provides (Cajilig, 2009 ; Dela Rosa, 2016 ). Some students have gained motivation and confidence while learning with the supplementary use of digital technologies in their classes (Aguinaldo, 2013 ; Carreon, 2018 ); hence, selected schools have provided access to marginalized populations, for which BL and flexible learning options are emerging (Villanueva, 2021 ).

This study aims to determine whether teachers and students experience the same benefits of BL in settings such as the Philippines, in which ICT integration remains a challenge. As such, positive outcomes of this study may be highlighted so that schools may be able to capitalize on their strengths while taking note of strategies and recommendations to further justify BL where conditions allow it to succeed.

Methodology

This study implemented an exploratory case study in three BL classes, which allowed for the exploration of the phenomenon as the major area of interest (Zainal, 2007 ). The BL classes comprised a single case, which was selected through snowball and convenience sampling with the assistance of school principals and teachers in an urban school district. This district was supervised by the Department of Education Central Office. The classes were further delimited to a specific year level and a cohort of learners so that course content and topics were familiar and understandable to the researcher, who was the primary data collection instrument in the qualitative aspects of the research design (Merriam, 2009 ; Stake, 1995 ).

The schools were designated letter codes X, Y, and Z (Table ​ (Table1), 1 ), with a range of student and teacher participants for the mixed method data collection. Qualitative methods were used primarily to collect data from various sources while being concerned with the search for meaning through multiple views (Creswell, 2012 ). This study included student focus group discussions (FGDs), teacher interviews, and class observations. The quantitative data collection was undertaken through surveys from the sample size indicated in Table ​ Table1 1 .

Sample size and number of student participants across data collection through survey

SchoolsBL class populationCoI survey
Part 1
CoI survey
Part 2
BL survey
No. of classes and grade levelNo. of students
n = 40
No. of students
n = 24
No. of students
n = 21
School X Science High School Grade 10 Class291576
School Y eLearning Program Grade 7 Class36181312
School Z Open High School Program Grade 10 Class36743

Note. Adapted from “Manifestations of Cognitive Presence in Blended Learning Classes of the Philippine

K-12 System” by J.A.R. Villanueva et al. (p.23), 2022, Online Learning , CC-BY

Data collection and analysis

The data collection was undertaken for 6 months at a time convenient to the participants and under the guidelines set by the school district office to avoid disrupting class schedules. As such, the researcher worked around the realities of data collection in the natural setting of the participants, given their class schedules, deadlines, and major school activities; hence, there are differences in the number of student participants across data collection methods in Table ​ Table1 1 .

Surveys are an effective means to evaluate individual experiences, perceptions, or beliefs and their relationship to the phenomenon under study (Creswell, 1998 ). The researcher found value in using surveys as valid means to establish the profile of the blended learning programs and research participants and gauge their general perception and satisfaction with their BL experiences. Two surveys were administered at different stages of the data collection phase. The first survey was the CoI Survey Part 1, with 35 items adapted from the Likert-scaled instrument validated through an empirical study on higher education by Arbaugh et al. ( 2008 ). This survey measured the overall educational experiences of students through the categories of CP, SP, and TP. A bilingual version was developed from the original open-source survey to ensure proper use among Filipino secondary-level students. This accommodation was provided in consideration of students exposed to the use of English and Filipino as the medium of instruction in their schools. The CoI Survey Part 2 comprised open-ended questions designed to elicit responses on BL interactions. To gauge overall satisfaction, this study administered an adapted version of the “BL Toolkit Survey Instrument” (n.d.), an open-source survey on BL for students. The adaptation comprised six items from the original toolkit and was modified for the K-12 setting, for example, using emojis in the rating scale and corresponding descriptors (e.g., definitely not to definitely , much worse to much better ). In both surveys, data collection on student profiles was included in determining the access to and use of the internet, digital devices, and ICTs. The data analysis from the surveys comprised descriptive statistics, namely, mean, median, and standard deviation for the CoI Survey Part 1 n  = 40 participant responses. These were used in support of qualitative results on CP, SP, and TP.

FGDs are useful, especially when there is limited time for data collection and research participants will be able to offer valuable information (Creswell, 2012 ). In this study, the FGD was undertaken with eight groups to collect additional information and assist the researcher in interpreting class observations. In these FGDs, member checks were undertaken to collect feedback on descriptions of BL interactions and the manifestations of the presences midway through the data collection.

When collected in case study research, interview data become sources of descriptions and interpretations with multiple viewpoints (Stake, 1995 ). A case study affords a flexible flow of questioning (Yin, 2009 ) while the researcher remains able to guide the participant to elicit information through increasingly specific types of questions (Creswell, 2012 ). Due consideration of participants’ views and the researcher’s intent and direction was accommodated in this study. During the interview sessions, teachers were encouraged to share anecdotes and narrate experiences on BL or explain further through follow-up questions, which were open-ended in nature and aligned with the student CoI Survey Part 2 and FGD questions.

The data generated from the quantitative measures were analyzed and reported in conjunction with the qualitative findings in the form of thick descriptions of BL interactions. Thematic analysis was employed for the qualitative data from selected items of the survey results, FGD, interview responses, and class observations. This article covers the results based on the data analysis suggested by Miles and Huberman ( 1994 ). Inferences were formed by coding and writing summaries, teasing out themes, and creating memos (Merriam, 2009 ; Miles & Huberman, 1994 ). The researcher ensured that safeguards for trustworthiness and integrity were used and that ethical protocols were followed throughout the study.

BL as the best of both worlds

BL as the best of both worlds held similar meanings among the students. First, it provided opportunities for students to learn independently and engage in cooperative or collaborative work. A substantial part of students’ “learning on my own” is interactions with content when online. Cooperative learning for the students meant interacting with peers during small-group work while at school, where interacting with their teachers was equally important. When online, they collaborated by relying on each other’s strengths to complete what was required.

CP: Interaction with content

Findings revealed CP’s manifestations because students were actively engaged in their learning and others to accomplish activities. Among all items in the CoI Survey Part 1, CP items gained the highest mean ratings among all the elements. For example, Items CP 24 and CP25 (Table ​ (Table2) 2 ) revealed that most students described their BL experiences as challenging but triggering their curiosity and motivation to explore questions. The lowest mean score, 3.63, was for Item CP23. Overall, students found that while engaging with the varied content their critical thinking was challenged through the BL face-to-face learning activities, online modules, quizzes, and assessments.

Descriptive statistics of TP, SP, and CP from CoI Survey Part 1 results

TP itemMeanSDSP itemMeanSDCP itemMeanSD
TP14.180.931SP144.530.599CP233.631.102
TP24.180.874SP154.150.770CP244.130.822
TP34.150.700SP164.330.656CP254.020.920
TP44.250.899SP174.280.877CP264.050.904
TP53.950.815SP184.200.723CP274.270.506
TP64.300.823SP194.300.758CP284.100.841
TP74.030.800SP203.801.203CP294.380.667
TP84.100.744SP213.970.891CP304.330.764
TP93.850.864SP224.130.939CP314.230.660
TP104.021.025CP324.000.751
TP114.100.672CP334.150.802
TP123.900.955CP344.280.716
TP133.570.958

Students generally appreciated the content prepared and posted by their teachers in their school’s learning management system (LMS) and Facebook (FB) Messenger, as well as reading materials in face-to-face classes. In face-to-face lessons, interaction with content was observed during classroom observations, where the content was provided by the teacher during lectures and discussions through the blackboard or whiteboard, a projector, or a television. When online, most students liked the idea of searching for additional content related to current lessons, which can be undertaken conveniently.

Interaction with content also meant that their BL experiences entailed “learning by myself.” To Sheila and Aimee of School X, this kind of interaction involved finding online assessments, which became their “source of knowledge” and a way to challenge themselves “without being taught exactly about it.” Aimee explained that studying on her own was sometimes preferred  "because I feel I can understand more.”

However, Rachel from School Y mentioned that “not everything was really provided in the platforms.” Thus, interaction with content also meant that students actively searched for online content beyond their virtual classrooms as a way to explore and discover knowledge. Some students compared their online search for content as more satisfying than looking at textbooks, where the information and examples were “limited.” Learning from video content became part of their routine as they began to discern which lectures provided additional explanations for their lessons. Students also indicated that through self-study, they practiced more than without it and gained mastery; therefore, their opportunity to achieve higher grades increased. By accomplishing schoolwork online, students perceived that their class preparation improved.

SP: Interaction with peers

Students across class groups generally described that being online and independent studying was “easier,” “fun,” or “challenging.” Going online was an opportunity to interact and socialize and was thus beneficial socially and academically. For the block section of Grade 10 students, being face-to-face in school made them feel part of the school community, where their “small class” ran alongside classes of “regular students.” They had an opportunity to join competitions as a way to make themselves known and engage in school clubs as part of their student life. Likewise, the quantitative results indicated positive ratings of the SP items in the survey. Item SP14 on Affective Expression gained the highest mean rating and lowest standard deviation among all survey items (Table ​ (Table2). 2 ). Most of the student responses demonstrated the ease of communicating and interacting online through FB Messenger and the LMS platform, as observed in all three items under Interactive Communication, SP17-SP19. These results also demonstrate that online communication among K-12 students is an excellent way to interact and learn. Items under Group Cohesion indicated disparate results, namely, in Item SP20, about trust among classmates and peers while interacting and learning together. Schools X and Y revealed trust maintenance, despite disagreements or issues, among groupmates in the survey. School Z attested to having fewer online and face-to-face collaborations, although connectedness was perceived within their group.

Cooperative learning and collaborative work occurred online and face-to-face, as indicated by most students. Joey of School X said, “You can really see us still buzzing 11:00 at night, still talking about how we are going to do things the following day.” For the students, collaborative work meant engaging in face-to-face small-group work. Ms. Lota was a Filipino language teacher at School X and perceived that face-to-face class time was a better way to conduct cooperative learning, believing that group work was more difficult online than in face-to-face situations. Data from student FGDs indicated otherwise. When online and working together on projects, students collaborated by relying on each other’s strengths to complete what was required. Students from School X described working collaboratively as helping others understand lessons and monitoring each other’s work through the aid of technology.

All teachers viewed the online work as an opportunity for students to do work without much intervention or discussions directed by the teacher. Students noticed their teachers as sometimes being present online and said, “We know they are online, but usually, they let us do the work.” However, for the group of open high school students in School Z, collaborating online was rare owing to the difficulty in finding a common time to be online. Mia said, “I think it’s messier when we have groupings.” Other students stated that some were busy with domestic work or caring for their family members. Home responsibilities were not, however, considered by students as a barrier to their learning. Diego recounted, “I’m comfortable working by myself because I am able to focus.” Doing individual work did not prevent them from asking for help as they continued communicating with their peers about their lessons by private messaging, texting, or email.

TP: Interaction with teachers

The TP findings provided evidence of teachers fulfilling their main function to ensure student learning and content engagement. Students appreciated the teaching through content selected and organized by their teachers and students’ interactions with their teachers. The CoI Survey results of TP revealed that students perceived that all teacher participants in the study were cognizant of their role in organizing the expected topics to be covered and the corresponding content and assessments to make BL worth their time. In the Design and Organization category were Items TP1 and TP2, which related to how the teachers set the curriculum and communicate subject topics and goals. Item TP4 pertained to the communication of time parameters and received the highest mean rating, 4.25, in that category (Table ​ (Table2). 2 ). The timelines were perceived to provide structure and focus for the work that students would complete individually or in groups. However, students mentioned that they rarely received online feedback, revealed by the results of Item TP13, with a mean rating of 3.57, under the Direct Instruction category. Thus, receiving feedback was a general concern among the students. Item TP6, in the Facilitating Discourse category, received the highest mean rating, 4.30, among all the TP items on the CoI Survey. The item pertained to student questions and discussions encouraged during the classroom observation. Students’ online conversations were mainly conducted in their group chats to help each other understand lessons, indicating TP was driven by students.

Data from teacher participants supported students’ views of their BL experiences, as well as their positive experiences of their concrete actions. Teachers mentioned posting links in their LMS or through FB groups, which students described as useful information they appreciated. Ms. Lota ensured that her learning activities were posted accordingly, with clear instructions and deadlines. Mr. Bobby, another language teacher, posted additional activities using Google Classroom and in “every mode made possible” to provide the information directly to his students. Ms. Jessie, the science teacher, posted additional reminders to guide first-year BL students. Hence, BL experiences across the classes were perceived by the students as “learning more.”

Teachers expressed that when face-to-face, “we really see students recite and participate.” Sienna of School X noticed that sometimes, self-study was insufficient, stating that “the face-to-face sessions help us understand more [than the online sessions]” because they saw their teacher explain the homework. Class times were also ways to complete administrative tasks. Mr. Earl of School X observed that teachers received and checked submissions and provided general feedback face-to-face. Students of School Y also mentioned that being in school meant opportunities to resolve interpersonal issues with the guidance of their Homeroom Adviser or Guidance Counselor.

Learning anytime, anywhere

For students, BL mostly meant staying connected for easy access to the information they needed, regardless of location, learning anytime and anywhere. They went as far as saying that studying can occur while “at a relative’s house,” “by the river or amidst nature,” and “while on family vacation without having to bring books.” Teachers also observed the flexibility that BL afforded the students, and one teacher said, “They can work and fit their schedule around their learning more easily.” This observation was especially true for some students who had domestic responsibilities at home or day jobs. Flexibility for students also meant that they managed their time for studying and recreational activities. Teresa of School X stated, “You don’t always get pressured because your time is yours. You decide how to schedule your time.” Even an intermittent internet connection did not pose much of a problem for students, who mentioned, “We have classmates located in mountainous areas where internet is not always good. While at school, we tell them in advance that if they can go online at a certain time, we will just give the detailed points.” As such, students relied consistently on chatting using FB Messenger, accessed through their inexpensive mobile plans.

Two homeroom advisers mentioned that an open line of communication was valuable for various reasons. Mr. Bobby said, “I cannot just abandon them to do things on their own. It’s hard for me only to see them face-to-face. I need to have a connection with them always, anytime, from wherever they are.” Ms. Jessie remarked, “I also contact parents or guardians because they have a major responsibility over their children. They help the teachers remind their children to do the assessments.” For Mr. Earl, an eLearning Coordinator, staying connected was important for monitoring technical glitches and ensuring issues could be resolved immediately to sustain learning.

However, the view of learning anytime, anywhere implied different notions of time and space to learn and work among the teachers and students. Ms. Jessie perceived that BL benefited her students with learning needs, who were afforded extended time to complete their work because “the class is 24 hours open.” Teachers also believed that BL students had “more time” to do schoolwork than regular students or in traditional classrooms. Some students, however, shared an additional perspective on this notion of “more time.” Students from Class X indicated that teachers assumed that the students had “more time;” thus, their amount of academic work was more than for their face-to-face classes. Having additional work made the students feel that their time to comply with the academic requirements was limited. Thus, for most of the students, BL was also described as “challenging” and a way to learn responsibility and time management.

Learning with technology

The BL Toolkit survey demonstrated that most students in the FGD reported on their access to laptops/gadgets and the internet and the frequency of the types of technology they used to complete their online work. Results based on n = 21 responses across three schools are depicted in Fig.  3 .

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Results from blended learning survey: internet access. Note . Adapted from “Investigating Experiences and Outcomes in K-12 Blended Learning Classes through the Community of Inquiry Framework” by J.A. Villanueva, 2020, p. 131. ( https://eprints.usq.edu.au/40350/ ). Doctoral Dissertation. University of Southern Queensland.

The aforementioned provided an overall picture of student experiences of BL and ICT use. The CoI Survey Part 1 did not investigate student ICT use in detail, such as how they accessed the internet and used various ICTs for interaction and learning.

An item in the CoI Survey Part 2 collected student profiles to determine the frequency of use of selected ICTs and applications while engaged in BL (Fig.  4 ).

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Results from CoI survey part 2: frequency of ICT use. Note . Adapted from “Investigating Experiences and Outcomes in K-12 Blended Learning Classes through the Community of Inquiry Framework” by J.A. Villanueva, 2020, p. 131. ( https://eprints.usq.edu.au/40350/ ). Doctoral Dissertation. University of Southern Queensland

As revealed above, the use of the LMS and group chats on FB Messenger were the primary means for students to accomplish their online work. Text messaging was sometimes used, and group emails were used the least. The students’ top three preferences were group chats and the LMS platform, because they are officially sanctioned by the school, and other ICT applications. Students indicated that they used other educational websites and applications. Students also mentioned using programs they had learned through their ICT subjects, such as Github, Circuito, and Photoshop, and other sites accessed at their preference or depending on the content that was covered in class, for example, Wikipedia, Khan Academy, YouTube, and Google Scholar.

The results of the Blended Learning Toolkit included those from items related to BL satisfaction, interaction, and technology. One item considered the extent to which technology affected the students’ interactions with their classmates and teachers (Fig.  5 ).

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Results from blended learning toolkit survey items on technology and blended learning. Note . Adapted from “Investigating Experiences and Outcomes in K-12 Blended Learning Classes through the Community of Inquiry Framework” by J.A. Villanueva, 2020, p. 132. ( https://eprints.usq.edu.au/40350/ ). Doctoral Dissertation. University of Southern Queensland.

In Fig.  5 , most students recognized the effect of technology on their interactions with their teachers and classmates. Most students responded that technology produced “a little better” to “much better” effect on their BL interactions with teachers and classmates. These results indicate a positive effect on the students’ BL interactions.

The results on student satisfaction and preference for BL are depicted in Fig.  6 . Most students were satisfied with their BL classes and wanted to continue with BL rather than attending regular daily class sessions. Regarding the level of student satisfaction with BL, most students generally perceived technology as a positive contribution to their BL interactions. These findings elucidate the role of technology in their daily lives as students and as adolescent learners participating in BL.

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Items from blended learning survey with student participants. Note . Adapted from “Investigating Experiences and Outcomes in K-12 Blended Learning Classes through the Community of Inquiry Framework” by J.A. Villanueva, 2020, p. 133. ( https://eprints.usq.edu.au/40350/ ). Doctoral Dissertation. University of Southern Queensland.

Some students expressed, “I like the online study,” mainly due to the use of ICTs “to encounter a new method of learning which is a great way to test my mind” and “It’s like motivation to study every day.” Students enjoyed the challenge of using ICT applications such as video editing and photo editing. In contrast with these positive experiences of BL related to technology, one subject teacher said, “There is also the problem of internet connection. It has to be very good.” Thus, technology use was dependent on good internet access.

Teachers and students perceived BL as either “different,” “emerging,” “innovative,” or a “new adventure.” Teachers’ explanations were related to the use of technology. Mr. Wilfred posited that implementing BL helped him “keep abreast with the 21 st -century trends” and “devise different teaching approaches.” Mr. Earl had used BL for 4 years and said that BL was “by far, the most challenging way of teaching.” As an ICT subject teacher and the eLearning Coordinator of School X, he perceived that the biggest challenge was “to gain the commitment of the teachers to grasp and embrace the program.”

BL was described as an opportunity for teachers and students to improve their skills for using technology. Teachers perceived that they were able to enhance their ICT skills and think of other strategies to teach. Mr. Bobby said, “There is so much more to learn and discover. It helps teachers innovate teaching strategies and techniques.” A student expressed an appreciation for honing her skills through BL and said, “I can use my training on self-studying for future use and the talent I acquired from using applications, especially in college.” Beyond learning ICT skills, a few students stated that BL was a means of improving their leadership skills, group work skills, socialization, and behavior.

What is the nature of interaction in BL classes?

Unlike most studies on BL, which have focused on either face-to-face and online work or comparisons between these modes of delivery (Halverson et al., 2014 ), this study examined interactions in a more integrative way. In doing so, this research revealed that students and teachers viewed their face-to-face and online experiences as positive. They sensed continuity in their activities, lessons, and communications because teachers and students used offline and online activities to keep connected. Teachers performed these actions consciously, but students seemed to perform them intuitively and incidentally. For homeroom teachers in this study, social interactions provided opportunities to build rapport and relationships while keeping connected. These important community building processes have been observed in face-to-face adult communities or organizations (Manalili, 2013 ; Peck, 2010 ) and in higher education (Villanueva & Librero, 2010 ). This study demonstrated similar findings in the context of the Philippine K-12 system; thus, this study adds to the data on BL in Asia and in the K-12 context.

BL interactions were also perceived as a means for students to socialize, creating a feeling of connectedness for students. A sense of community has been observed among adult members of virtual and fully online learning communities, as well as in blended and fully online courses (Chatterjee & Correia, 2020 ; Liu, 2007 ; Shea, 2006 ). These studies, however, were mostly undertaken in higher education settings. This study revealed that BL promoted a sense of community among K-12 students. The feeling of connectedness is due to varied interactions, especially with their teachers and peers, which are perceived by high school students and teachers to be important. Thus far, this study has established that student satisfaction, perceived learning, and a sense of community are outcomes of K-12 BL interactions. Contrastingly, other studies revealed that these outcomes are not solely attributed to BL but are influenced by the role of technology (Deutsch, 2010 ; Lomicka & Lord, 2007 ; Velasquez et al., 2013 ) and the choice of media (Deng & Tavares, 2013 ; Milošević et al., 2015 ). These aspects are further analyzed in the following sections.

Use of social media

Being transparent regarding their social media profiles and comments was an accepted practice among the teachers and students. Interactions using FB Messenger group chat sustained communication and learning between teachers and students. These findings reinforced prior findings in support of social media as a powerful tool for interaction, learning, and keeping connected, although these studies were mostly undertaken with adults (Bowers-Campbell, 2008 ; Milošević et al., 2015 ; Waiyahong, 2014 ). Facebook is an inexpensive, practical means to stay connected in the Philippines; therefore, the teachers and students maximized its use. When chatting over social media, social interactions are generally accepted as part of learning because adolescent learners seem to undertake this naturally through exposure to Facebook on their mobile phones.

This study provided evidence of the effective use of Facebook for learning through mobile phones at a time when government officials in the Philippines questioned its use in class-related work and classrooms (Hernando-Malipot, 2019 ). The positive experiences of BL established in this study reinforce the current actions implemented in these BL classes to set guidelines to monitor proper usage of Facebook rather than have a blanket policy of non-usage.

Role of technology

Similar to findings from research on blended and online learning in higher education, this study found that technology provided motivation and was a positive medium for the attainment of shared goals. These findings support those of K-12 research on BL in Western countries, as reported by Staker and Horn ( 2012 ). In the Philippine setting, the added motivation among high school students can be attributed to the satisfaction of searching online, learning ICT skills, and being able to experience them independently. The study found that the opportunity to use computers, digital devices, and programs available in their school environment also attracted students to BL programs while allowing for flexibility and autonomy in learning. This study reported on the overall positive perception of the use of technology and the experience of BL. These positive outcomes also resulted in positive views on the role of technology in the students’ current and future careers. As such, this study should be able to leverage additional support for the integration of ICTs in schools and for policies in the distribution and use of educational ICT applications and devices among Filipino secondary-level students. The support needed is further justified by recent shifts to distance education and online learning in higher education in response to the COVID-19 pandemic.

In the literature, access to the internet and computers were reported as major barriers to blended and online learning in the Philippines and overall ICT integration in classrooms (Aguinaldo, 2013 ; Barbour et al., 2011 ; Kubota et al., 2018 ). However, this study revealed that pre-pandemic, forms of BL programs were used in the public school system (Appendix A). Residing in an urban area with sufficient access to technology enabled the BL programs to sustain and enhance learning experiences among K-12 teachers and students. The use of LMS platforms and FB Messenger combined with the student’s choice of ICT applications and online sources demonstrated the enabling role of technology in BL interactions while students were learning independently and with others. Despite the shift to entirely online and remote learning during the pandemic, schools will probably gradually open in the forthcoming school year, with an increased value placed on the use of ICTs in teaching and learning. As such, the BL programs documented in this study demonstrate that pedagogy and technology use as developmental and at different stages. K-12 schools may consider and learn from these BL programs and consider learning community building, as discussed in the next section.

How do the interactions indicate learning communities as outcomes of BL?

This study revealed forms of interaction in the context of K-12 learners provide a sense of community, a construct examined in higher education research (McMillan & Chavis, 1986 ; Rovai, 2002 ). This study showed how teachers use offline and online activities to keep connected as a learning community: teachers did so consciously, and students seemed to do so intuitively and incidentally. For homeroom teachers in this study, social interactions provided opportunities to build rapport and relationships while keeping connected. These important processes of community building have been observed in face-to-face adult communities or organizations (Hope & Timmel, 1984 ; Peck, 2010 ) and distance education classes (Murphy & Rodríguez-Manzanares, 2012 ). This study affirmed that community building was also observable in the context of the Philippine K-12 system. This study found that the process of learning community building is dynamic and evolving as teachers and students continue to enact and experience what it means to be a learning community within the conditions afforded by their BL classes and through their choice and use of technologies. Moreover, the findings illuminated evidence of learning communities as outcomes of K-12 BL classes through the CoI presences and corresponding levels of interaction, where connectedness and learning socially with peers were reinforced in both face-to-face and online interactions.

The dynamics of learning community building, indicated by the BL programs in the Philippines, aligned with other those of models of BL in research outside the Philippines on the use of ICTs and pedagogies (Appendix A). Graham ( 2009 ) discussed the categories and levels of blendedness in Western countries because these relate to interaction and technology use and access (Fig.  1 ). Enabling blends were described as focusing on access and convenience issues to ensure both modes deliver “equivalent” learning experiences; enhancing blends resulted to positive changes to pedagogy through additional resources (Graham, 2009 ). This study found meaning in these categories to further understand and appreciate BL in its emergent stages and in relation to learning community building and the role of technology. An enabling blend was indicated through BL at the class level of open high school students in School Z, where the time and space allowed for face-to-face interactions once per week in school. The use of FB Messenger addresses the issue of access. Moreover, FB was used to maintain open, interactive communication between teachers and students in School Z. An enhancing blend was demonstrated by School Y students and teachers who were willing to invest time engaging with content in their LMS and anticipate interacting with their peers and teachers. A transformative blend was indicated by School X, a block section of high school students who have been classmates for more than 3 years in a Science high school, through face-to-face and online collaborations facilitated by the teacher or driven by students and enriched through the use of various ICTs.

This study suggests that further investigation of learning communities is required. The outcomes of the K-12 BL interactions through the three elements of the CoI framework, specifically CP, SP, and TP, along with its intersections, require further research (Parker & Herrington, 2015 ; Peacock & Cowan, 2016 ). The CoI elements have been validated as distinct measures of educational experiences in higher education for almost two decades (Castellanos-Reyes, 2019), and further research in the K-12 setting has been recommended (Befus, 2019; Garrison, 2017 ). Such studies increase the appreciation for BL through evidence supportive of the dynamics of learning community building across the categories of blends, illustrated by the CoI framework embedded in Fig.  7 .

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Developmental model of K-12 blended learning communities by Villanueva ( 2020 ). Note. Adapted from “Blended Learning Models” by C.R. Graham, in M. Khosrow-Pour (Ed), Encyclopedia of Information and Science Technology ( p. 376), 2009, Hershey, PA: IGI Global.

On the basis of a developmental model, this study posits that as teachers and students, in enabling blends and enhancing blends, enact learning community building and engage in constructivist learning, the intersections of the CoI presences increase in prominence. This model serves to guide, inform, and influence K-12 BL practices as interactions within BL classes and/or programs, which have the potential to become transformative blends. In improving the understanding of learning community building as a developmental process within K-12 BL, the aforementioned model is therefore recommended for further application and research, especially in non-Western contexts and developing countries in Asia where BL have promising possibilities.

Limitations

This research was an exploratory case study. Hence, the findings and results are only generalizable to the specific population and context of the Philippine K-12 system where BL classes and programs have been implemented. The study was conducted with a limited number of participants, and consent was provided by their parents. Data collection was also within the boundaries of time accorded by the selected K-12 schools to conform to the Department of Education Division Office's protocols for data collection. For example, the face-to-face class observations were challenging to schedule because these coincided with major school activities, assessments, and examinations. The stored data of online classes were subject to what students or teachers were willing to share and discuss. However, these still contributed to having a sufficient amount of data collected through the student FGD and teacher interviews to explore the presences in relation to community building. Despite these limitations, the results and their applicability in the study context are valid. The validity is based on the triangulation of data afforded by the qualitative methodology applied.

This study examined BL interactions through three surrounding themes and with corresponding elements of the CoI framework across levels of interaction. The themes included BL as the best of both worlds, learning anytime and anywhere, and learning with technology. These themes have been referred to in higher education research on BL, which found relevance in the Philippine K-12 setting even before the shift to remote and online learning due to the COVID-19 pandemic. The evidence attested to the essential value or important meanings of BL among Filipino students and their teachers.

Opportunities for technology integration and BL was evidenced by different BL programs implemented at three public schools in the Philippines: (a) a regular school with teacher-driven BL class under an open high school program; (b) a premier Science High School with a parallel BL block section for each level, and (c) a regular school with a school-wide BL at the high school levels. The last two schools had eLearning Programs supported by the city’s government and the Schools Division Office. Conditions in these schools are representative of those in the city schools or municipal school districts selected by the Department of Education in the Philippines. These BL programs have thrived within settings that allowed teachers and students to gain positive teaching and learning experiences. In the case of the Philippine K-12 system, BL programs were initiated at the classroom and school district levels, and its main drivers are students, teachers, and school leaders.

This study established the importance of using other measures of BL to complement the CoI Survey based on Arbaugh et al.’s ( 2008 ) CoI instrument validated in higher education. The results from the open-source BL Toolkit Survey and the CoI instrument adapted for Filipino K-12 teachers and students, which included open-ended questions, revealed aspects of BL that held unique meanings among the participants in this study. For example the interactions with teachers alongside the use of ICTs, were found to be equally valuable to secondary school students. The results indicated the role of technology and the stakeholders’ support of technology as enabling conditions within the school system to ensure teacher and student participation in BL programs.

The results justify BL as an innovation deserving support within the Philippine educational system. The outcomes point to apply to maintaining current classroom pedagogies or gradually infusing constructivist teaching approaches under the guidance of this study’s proposed Developmental Model of K-12 Learning Community Building. With further research to generate advocacy for supportive mechanisms and enabling conditions to succeed, BL may prove to be beneficial to other teachers and students. Studies highlighting BL practices at the K-12 could become more widespread and facilitate better ways to teach and learn in the Philippines. Studies leading to measurable outcomes could then be undertaken, using quantitative studies using dual language instruments and covering other student populations and research locales. Thus, how to advocate for BL through the CoI framework may be included in teacher professional development to inform the stakeholders of the direct and indirect benefits of these BL programs.

Below is the link to the electronic supplementary material.

Acknowledgements

This article is based on a dissertation made possible through the assistance of the U.P. Open University Faculty of Education and the Office of the Vice President for Academic Affairs of the University of the Philippines-System.

This study was funded by the University of the Philippines-System through a Doctoral Study Grant under the Faculty, REPS and Administrative Staff Development Program.

Data availability

Declarations.

The authors declared no potential conflicts of interest with respect to the research, authorship, and/or publication of this article.

The authors received approval from the ethics review board of the University of Southern Queensland for this study.

Publisher's Note

Springer Nature remains neutral with regard to jurisdictional claims in published maps and institutional affiliations.

Petrea Redmond, Linda Galligan and Douglas Eacersall have contributed equally to this work.

Contributor Information

Juliet Aleta R. Villanueva, Email: [email protected] .

Petrea Redmond, Email: [email protected] .

Linda Galligan, Email: [email protected] .

Douglas Eacersall, Email: [email protected] .

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Home ⇛ jpair multidisciplinary research journal ⇛ vol. 22 no. 1 (2015), blended learning approach: a case study.

Cristine V. Redoblo

<p style="text-align: justify;">The computer era has come to integrate and assimilate in the academic curriculum and instruction. The Blended Learning adaptation further added to the teaching and learning experience in the classroom. The study investigated the factors on the use of ICT in terms of Computer usage, Internet usage, Multimedia usage and Mobile usage in Blended Learning Approach among the faculty. It analyzed the SWOT (strengths, weaknesses, opportunities and threats) of blended learning for a Proposed 5-year Instructional Design Strategic Plan. The study used quantitative research design by the use of the constructed questionnaire and qualitative through the conducted focus group discussions within the four campuses of CHMSC. The study revealed that CHMSC faculty exhibited low extent of use of blended learning. The result also showed a significant difference in the extent of use of ICT in terms of age, sex, and workplace whereas civil status, subject taught, and educational qualification do not significantly differ. The identified factors that affect blended learning were used as a basis for a Proposed Instructional Design Strategic Plan and projected after five years. The development and package of learning materials will be realized to the clients of the institutions and other stakeholders.</p>

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thesis about blended learning in the philippines

The promises and pitfalls of blended learning in PH

Image of a mother and a child walking towards a school in a background and there is a computer in the middle

Artwork by: Marie Faro / INQUIRER.net

It is undeniable that education was among the sectors changed so drastically by the COVID-19 pandemic.

Schools nationwide were forced to close when physical classes were considered too risky to hold as SARS Cov2, the virus that causes COVID-19, is transmitted mainly from human to human and whether vaccines would be available remained uncertain.

Confronted with this, the Department of Education (DepEd) turned to what is now known as blended learning for school year 2020-2021

The DepEd solution required schools to shift from conventional to “hybrid” learning, so called because it involved a mix of distant online learning and modules delivered to students’ doorsteps or picked up from DepEd sites.

Electronic media delivered by the internet, radio and TV broadcasts to mobile devices, computers, TV and radio sets became a necessary component of blended, or hybrid, learning.

The DepEd had planned to open classes under the new normal on Aug. 24 but it has since been moved to Oct. 5 to give teachers and learners more time to prepare for the new system.

But since the DepEd announcement of the shift to blended learning last May, questions linger about its effectivity . Doubts were also raised about the country’s preparedness for the major shift in learning.

As challenges and criticisms pile up, a question stands out: Will the new learning system work?

A familiar concept

Blended learning, according to Education Secretary Leonor Briones, should not come across as a strange thing. According to her, the concept is not new.

Briones said some schools and universities had been offering blended learning “for decades.”

“We have been doing distance learning, blended learning for decades and decades,” Briones said. She cited the University of the Philippines (UP) as an example. UP, she said, has been offering and specializing in “distance education for the longest time.” “Those who take up education and study education are already exposed to this,” she said.

“We are not inventing anything new,” Briones said at a televised briefing in Malacanang last June.

Aside from being used as a temporary solution for schools and classrooms shuttered by the pandemic, blended learning could also address the problems that have been perennially plaguing conventional learning.

Among these are lack of teacher and facilities and other problems that blended learning could address.

Blended learning requires students to attend classes at home, which would prompt parents to be capable of helping their children on lessons.

Reality, however, would sink in for those who neither have the financial means, nor the time, for blended learning.

Challenges in the ‘new normal’ of learning

Enrolment in the current school year started last June 1 by text messaging or online means.

As of last September, the DepEd said enrolment in public and private schools had reached 23,987,944 students nationwide. At least 22,019,105 had enrolled in public schools while 1,923,179 in private schools.

The DepEd also reported that over 1 million devices and gadgets, tools for blended learning, had been received by 93 percent of teachers and students nationwide.

A table generated showing the percent of teachers with gadgets and equipment for online learning as well as number of respondents who had access to internet and lastly the total of students enrolled

Infographic by: Ed Lustan / INQUIRER.net

But a survey by the department showed that majority of 700,000 teachers still lacked gadget and internet access, which are necessary for blended learning.

The Philippine Center for Investigative Journalism (PCIJ) cited the survey in a report, saying 13 percent of respondents did not have laptops or computers. Out of the 87 percent who had gadgets, only 41 percent had internet connections.

The survey also found that 49 percent had mobile phone signals but no internet connections in their households. At least 10 percent didn’t have both.

The difficulties of access to information communication technology (ICT) are felt most by students. Children from impoverished areas were likely to be at a disadvantage at the start of classes.

A photo of a student, Mark Joseph Tabago who is using a borrowed mobile phone to confer with his teacher.

Grade 7 pupil Mark Joseph Tabago uses a borrowed mobile phone as a means to confer with his teacher from his home in Barangay Pinyahan in Quezon City. (Grig C. Montegrande/Inquirer)

Aside from difficulty in access to internet services with enough speed for blended learning, increasing internet subscription costs also hound learners and instructors. Hardware and software, must haves in blended learning, could be costly to everyone—educators, students and parents.

Glaring errors

At a televised press briefing in May, Education Undersecretary Nepomuceno Malaluan claimed that parents were not required to buy gadgets for their children. For those with no devices, schools would provide learning modules.

As of September, DepEd reported that 533 million sets of self-learning modules had been distributed.

The department also tapped TV and radio channels for blended learning, asking them to devote at least 15 percent of their airtime for lesson broadcasts.

Education Undersecretary Tonisito Umali said 3,120 television lessons and 3,445 radio episodes were set to air in 2,017 TV channels and 162 radio stations nationwide.

But while blended learning simulations, which had drawn 500 public schools as participants, had been declared a success, errors in learning modules and lessons had drawn probably bigger attention.

The DepEd had been thrown into a pot of embarrassment recently when netizens pointed out a mistake at a learning episode aired by DepEd TV recently which featured a mathematical equation with an incorrect solution.

This was not the DepEd’s first brush with embarrassment over lesson errors.

Last August, sharp netizens’ eyes also pointed to grammatical errors in a sample questionnaire for a Grade 8 English course.

DepEd: ‘Not claiming success’

As criticisms pile up over its version of mixed learning, the DepEd tried to clarify that it was not claiming success.

Briones said the department would monitor progress in the learning system and make an assessment before the end of the year.

“We are not claiming the success of blended learning, which is a learning modality older than I am, where various techniques are utilized,” Briones said at a Palace briefing.

“Right now, we are monitoring whatever is happening. In a month or two, before the end of the year or even earlier, we will have a formal assessment,” she added.

She also sought to give assurance that the DepEd would address problems “as they come.”

LGUs step up

Pasig City's Community Learning Hub

Pasig City’s Community Learning Hub assists pupils needing tutorial assistance. (Pasig PIO)

As DepEd struggles with blended learning woes, several local government units (LGUs) had stepped up to the plate to help learners and teachers.

Taguig City recently opened what it called Tele-Aral Center which sought to address the distance learning needs of students and parents struggling with blended learning issues.

Makati City distributed flash drives to students.

The city government of Manila is providing free access to online learning platforms through a telecommunication firm’s program. At least 11,000 LTE pocket mobile Wi-Fi transmitters had been distributed to public school teachers.

INQUIRER.net © 2020

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Blended Learning In The Philippines Essay – Studies, Research, & More

Essay examples about blended learning in the philippines.

BLENDED LEARNING – In this article, we’re going to provide you with essay examples regarding the new education system in the Philippines. Furthermore, we’re going to discuss everything you need to know about modular and distance lessons.

Blended Learning In The Philippines Essay – Studies, Research, & More

NEW NORMAL EDUCATION

For the Philippines, the new normal of education comes in the form of “Blended Learning”. As the country continues to deal with the effects of the COVID-19 pandemic, students needed a safe way to learn.

Due to this, the country initially held online classes. Additionally, the Department of Education (DepEd) also had modular learning schemes where students can learn via workbooks at home.

But, as the Philippines got access to more vaccines, the government is now aiming to conduct face-to-face classes in the next semester. Through this, we get a glimpse of the new normal, “ blended learning “.

Using a mix of traditional face-to-face lectures and online-based instruction, DepEd aims to promote a fresh take on education. However, with a new system coming into play, it’s bound to have some advantages and disadvantages.

ADVANTAGES AND DISTADVANTAGES OF BLENDED LEARNING

Clearly, going into a new form of education can be a daunting task. Due to this, we need to clearly weigh out the advantages and disadvantages of this new normal of education.

SAFETY – Amid the coronavirus pandemic, allowing students to safely learn from the comfort of their homes has become the priority.

LEARNING AT YOUR OWN PACE – Through online classes, activities, and lectures, students can now learn at their own pace. Thus, this promotes time management and effective personal study habits.

RESPONSIVE FEEDBACK – During traditional classes, quizzes, homework, and projects take time to check. As such, teachers can take days to finish an entire class’s worth of assignments. But, through online platforms, teachers can give automated feedback.

FLEXIBILITY – Each individual student has their own distinct learning style. Thus, teachers may have a hard time adjusting to all of them. But, with blended learning, teachers can use new online platforms to include activities like learning through podcasts, videos, and other forms of media to promote student participation.

Unfortunately, with the many advantages online learning has over traditional education, there are still key areas that need to be accounted for.

DISADVANTAGES OF NEW NORMAL EDUCATION

EFFECTIVENESS – One of the most difficult aspects of online learning for many students is the inability to focus on a screen for lengthy periods of time. Students are more likely to be quickly distracted by social media or other websites while they learn online. As a result, teachers must maintain their online lessons concise, interesting, and interactive in order to keep students focused on the topic.

TECHNICAL DIFFICULTIES – Another major issue with online classes is the lack of internet access. While internet penetration has increased by leaps and bounds in recent years, maintaining a stable connection with adequate speed remains a challenge in smaller cities and towns, especially in highland areas of the Philippines.

There can be a loss of continuity in learning for children if pupils or teachers do not have access to the internet on a regular basis. This has a negative impact on the educational process.

TEACHER TRAINING – Teachers must have a basic understanding of how to use digital modes of learning in order to teach online. However, this is not always the case. Teachers may have only a rudimentary understanding of technology. They don’t always have the resources and tools they need to offer online classes.

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READ ALSO: New Normal Education In Philippines – Blended Learning In PH

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STUDENT PERCEPTIONS ON THE IMPACT OF BLENDED LEARNING ON THEIR EXPOSITORY WRITING SKILLS

Profile image of Sofia  De Guzman

2015, unpublished manuscript

Advancements and innovations in technology have encouraged language and literacy teachers to use the blended mode of instruction in enhancing the communicative skills of their students. This paper hopes to find out the impact (if any) of blended learning on high school students' expository writing skills. Results reveal that majority of the respondents had negative or uncertain perception about the impact of blended instruction on their expository writing skills. This perception has been associated with many factors (e.g. slow wifi connection, poor choice of gadget, design of blended instruction, etc.) Results of the survey also indicated that blended instruction did not improve students’ expository writing skills. However, while most students prefer that their teacher use the traditional mode of instruction, most of them acknowledged the importance of being immersed in blended instruction in preparation for "real world" tasks.

Related Papers

JET (Journal of English Teaching)

Made Hery Santosa

This paper aims to explore the influence of blended learning method on the teaching of English recount text writing and examine students’ perceptions toward the implementation of the method. The design of the study was a mixed-method research designs. The data were collected by using a pre-test, post-test, and an open-ended interview. The quantitative data were analyzed using independent samples t-test, while qualitative data obtained from interviewing students were transcribed, categorized, and interpreted using interactive model analysis. The quantitative data analysis showed there was a significant effect of the blended learning method towards students&#39; English recount text writing with a large effect size (1.03). From the interviews, it was found that the students gave positive responses to the implementation of blended learning methods in teaching writing of recount text. It can be concluded that blended learning is an effective method for teaching writing recount text for ...

thesis about blended learning in the philippines

JURNAL ARBITRER

Handoko Handoko

The article aims to describe the implementation blended learning environment in teaching writing skills. The research is based on the blended learning framework that integrates face-to-face methods and online learning methods. The face-to-face method is given to see students&#39; activeness in delivering ideas and brainstorming before writing essays. The online learning method is used to see students&#39; ability to elaborate ideas from drafting to become a complete essay. Thus, students can be effective in learning in class to discuss their draft an essay and not spend much time writing. The implementation of blended learning was distributed to three session: brainstorming, drafting, and final writing. The evaluation was done for each cycle. After the evaluation, students get feedback for their performance in the previous session. The result post-test shows that students in the experimental class have indicated a significant improvement in essay writing performance with significanc...

Revue des Sciences Humaines

hacene HAMADA

The present article is of twofold aim. First, it undertakes a situation analysis through investigating students' level of motivation and academic writing proficiency along with exploring teachers' perceptions and experience with blended learning. The study, hence, hypothesizes that teachers do not fully conceive and adequately use blended learning to improve students' academic writing performance and motivation. Second, it introduces the philosophy and methodology of blended learning in academic writing for undergraduate students, and hypothesizes that blended learning in academic writing would improve students' motivation and academic writing performance. To test the hypotheses, questionnaires and composition tests were conducted, along with suggesting some guidelines for designing blended learning courses for language practitioners.

International Journal of Language Teaching and Education

Anggri Muhtia

The emergence of online learning offers the opportunities that are not possessed by the traditional face-to-face learning environment. Combining the strengths of the online learning and face-to-face learning, known as blended learning, is believed to enhance the quality of learning. Different subjects may have different designs of blended learning because there is no specific formula for the best practices of blended learning. This paper reports a study investigating the implementation of blended learning in a paragraph writing course. The purposes were to investigate the blended learning activities carried out in the paragraph writing course and to find out the extent to which it affected students’ writing paragraph performance. The participants of this case study, who were selected purposively, involved one lecturer and six students of a paragraph writing class. The techniques for collecting data included interviews, observations, and document analysis, and the data were analyzed ...

JPI (Jurnal Pendidikan Indonesia)

This research aimed at investigating whether or not there was a significant difference on writing competency of the tenth grade students at SMA Negeri 1 Singaraja. This research was experimental research with Pre-test and Post-test Only Control Group Design and used cluster random sampling technique to determine the samples. There were two classes chosen as samples in this study. The two groups were given treatments to obtain the required data. The experimental group was taught by using Blended Learning Strategy and the control group was taught by using conventional technique. The obtained data were analyzed descriptively and inferentially. The mean score of experimental group (81.10) was higher than the mean score of control group (78.83). Moreover, the result of inferential analysis showed that there was a significant difference on students’ writing competency between the students who were taught by using Blended Learning Strategy and those who were taught by conventional techniqu...

Acitya: Journal of Teaching and Education

Abdullah Farih

The objective of this study is using blended learning to develop vocational high school English writing material. It tries to develop writing material based on blended learning in vocational high school. This study is research and development (R&D) adapted by Sugiyono’s model. There are nine stages applied in the study. They are (1) need survey, (2) design product, (3) design validation, (4) design revision, (5) try out 1, (6) product revision, (7) try out 2, (8) final product revision, (9) production. The try out place at tenth grade of SMK Negeri 1Lamongan. The data gained through interviews, questionnaires and observations checklist. The interviews are for students need and teachers need. Questionnaires are to do the concept analysis, to submit the experts’ appraisal and to get the student’s responses. Furthermore, the observation checklist is used to conduct developing testing. The result of the study is (1) all of students enthusiastic in blended learning method for writing Eng...

Universal Journal Journal of Educational Research

Isyaku Hassan

The teaching and learning of writing involve developing the linguistic and communicative competence of students. Blended learning is described as a strategic and systematic approach that integrates the best aspects of face-to-face and online interactions using appropriate communication technology. This approach engages students in a tremendous learning experience through verbal and written communication. Therefore, this study aims to explore the benefits of blended learning in learning writing among university students using focus group interviews. The respondents consist of a purposively selected sample of six second-year students from Universiti Sultan Zainal Abidin (UniSZA), Malaysia. The interview data were analyzed using inductive thematic analysis. The findings show that the blended learning approach helps students to develop written communication skills, self-esteem, and interest in learning writing. The students viewed that this approach has provided them with the opportunity to learn in a flexible and conducive learning environment that has positive impacts on their writing. It is envisaged that this study would be beneficial to language instructors and education authorities by providing information that could be useful in the process of curriculum development, particularly for higher learning institutions.

Blended learning has been talked about a lot in contemporary higher education and seen as the perfect solution for improving the quality of learning. In spite of the widespread support of acceptance this approach has gained, it is admitted that there is no single standard formula for a successful blended learning program, and thus more cases of blended learning need to be reported. This paper reports a study of the implementation of blended learning in a paragraph writing course with the aims of taking a closer look at the blended learning activities carried out in the course and revealing the responses of the students about the activities. This case study involved one lecturer and six student participants from the paragraph writing class, which were selected purposively. Data were collected through interviews, observations, and document analysis. The findings showed that there were five main learning activities in face-to-face instructions and five activities online. These activiti...

abdelrahman mansi

It has been said that we cannot really teach language, we can only create conditions in which it will develop spontaneously in mind in its own way (Gomaa, 2010).Writing is an intricate and complex task; it is the most difficult of all the language abilities to acquire. Teaching English writing to Arab learners has many challenges. Therefore, they are more prone to committing errors (Mourtaga, 2004). Traditional methodologies do not help a lot. Unless the teacher is able to create an interest in the minds of the learners, he can't expect the desired results. A good teacher teaches, a better teacher explains, and the best teacher inspires. If a teacher keeps on teaching following the traditional method, the classroom activities become passive and monotonous. Therefore, the teacher should try new methods other than the traditional methods of teaching and make the students better achievers. This research paper describes the teaching and learning context, and how the writing activities were integrated as part of the blended learning outcome. It discusses the extent to which students were able to achieve from the intended outcomes and the processes involved in achieving those outcomes. This paper reports findings from research into the benefits of integrating blended learning into traditional methods in developing writing abilities for second and third year undergraduates at a conventional university in Palestine.

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Title: Effectiveness of blended learning strategies In learning physics at higher secondary level
Researcher: Selvakumar, S
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Edralina Diezon seated at a table, looking into the camera with people standing behind her.

She Survived the Maui Wildfires. She Couldn’t Survive the Year After.

Edralina Diezon was working as a janitor and sending money to her family in the Philippines when wildfires destroyed everything she had. The road to rebuilding her life proved to be perilous.

Edralina Diezon applying for financial resources at a Filipino outreach event at the Royal Lahaina Resort and Bungalows after the Maui wildfires. Credit... Portia Marcelo

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By Erika Hayasaki

Reporting from Maui

  • Published Aug. 21, 2024 Updated Aug. 26, 2024

As a whirlwind of flames nearly encircled the Lahaina Gateway shopping center on Aug. 8, 2023, Edralina Diezon hid in a storage room, surrounded by mops, buckets and brooms. Terrified, Ms. Diezon, who worked 80 hours a week as a janitor, did not leave for two days and two nights. When she finally emerged, starving and disoriented, the neighborhood where she lived was gone.

Listen to this article with reporter commentary

Ms. Diezon, 69, wandered the charred streets for a few hours before encountering a police officer who took her to a hotel that had been turned into a shelter. Eventually, she would move into the beachfront Royal Lahaina Resort and Bungalows, along with more than 1,000 of Maui’s 8,000 displaced survivors.

One year ago, the deadliest wildfire in the United States in over a century turned Lahaina, on Maui, into a town of ash and ghosts. Buses still did not run in September. Streetlights did not shine. Stores left standing were shuttered. Employees and customers did not populate the Lahaina Gateway. But Ms. Diezon still showed up to her janitorial job every day, unsure of where she would eventually live.

Each year, millions of people in the United States are displaced from their homes because of fires, hurricanes and other weather-related disasters — and then find themselves struggling to rebuild their lives, as Ms. Diezon did.

Nearly half of Maui’s wildfire survivors lost their jobs, according to the preliminary results from 679 people in a University of Hawaii study, which aims to track more than 1,000 people over the next decade. Thirteen percent of survivors in the study still do not have health insurance, and 40 percent of households are experiencing low food security.

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    The results showed blended learning started three decades ago, specifically for higher education institutions (HEIs), also used in graduate programs and professional development. But in 2007, in the Philippines, the Center of Blended Learning started and had very positive responses from the parents and students.

  12. PDF Effectiveness of Blended Learning Modality to The Performance of The

    The Philippines had also done the same thing but since we need to adapt with the current situation and education should not be stopped the Department of Education came up with a new way of learning which is the Blended Learning Approach, since there are a lot of options to choose from (Modular Learning, Online Learning, etc.).

  13. Blended Learning: Strategies and Challenges in Teaching 21st Century

    This study examined various teaching strategies using Blended Learning in teaching 21st Century Literature of the Philippines and the World (21st CLPW) in the university, assessed various challenges that teachers encountered using Blended Learning in teaching the subject, identified the significant difference in the extent of the use of Blended Learning in teaching 21st CLPW according to their ...

  14. Investigating blended learning interactions in Philippine schools

    Introduction. Research into K-12 blended learning is a relatively young field. Scholarship in blended learning (BL) is dominated by the United States, with minimal reports from New Zealand, Canada, Australia, and South Africa (Barbour, 2018).Research in other contexts has been encouraged (Hu et al., 2019), and extensive studies should be undertaken on K-12 because of the mixed results on the ...

  15. Philippine EJournals| Blended Learning Approach: A Case Study

    The study investigated the factors on the use of ICT in terms of Computer usage, Internet usage, Multimedia usage and Mobile usage in Blended Learning Approach among the faculty. It analyzed the SWOT (strengths, weaknesses, opportunities and threats) of blended learning for a Proposed 5-year Instructional Design Strategic Plan. The study used ...

  16. PDF Blended Learning

    State College. The results showed blended learning started three decades ago, specifically for higher education institutions (HEIs), also used in graduate programs and professional development. But in 2007, in the Philippines, the Center of Blended Learning started and very had positive responses from the parents and students. Moreover,

  17. The promises and pitfalls of blended learning in PH

    Taguig City recently opened what it called Tele-Aral Center which sought to address the distance learning needs of students and parents struggling with blended learning issues. Makati City ...

  18. Blended Learning In The Philippines Essay

    For the Philippines, the new normal of education comes in the form of "Blended Learning". As the country continues to deal with the effects of the COVID-19 pandemic, students needed a safe way to learn. Due to this, the country initially held online classes. Additionally, the Department of Education (DepEd) also had modular learning schemes ...

  19. Full

    Kheirzadeh, Shiela & Birgani, Marzieh(2019). Exploring the Effectiveness of Blended Learning in Improving Reading Comprehension among Iranian EFL Students. Ngo, Jenny(2018). The Impact of Blended Learning on students' Performance in English Grammar Courses. Torrisi-Steele(2020). The Literature landscapes of blended learning in higher education.

  20. (Pdf) Student Perceptions on The Impact of Blended Learning on Their

    The article aims to describe the implementation blended learning environment in teaching writing skills. The research is based on the blended learning framework that integrates face-to-face methods and online learning methods. The face-to-face method is given to see students&#39; activeness in delivering ideas and brainstorming before writing ...

  21. Shodhganga@INFLIBNET: Effectiveness of blended learning strategies In

    Effectiveness of blended learning strategies In learning physics at higher secondary level: Researcher: Selvakumar, S: Guide(s): Sivakumar, P: Keywords: Education and Educational Research Social Sciences Social Sciences General: University: Alagappa University: Completed Date: 2019: Abstract: newline:

  22. The sustainability of blended learning in Zimbabwean state universities

    This study delves into the sustainability challenges of blended learning within the context of selected state universities in Zimbabwe. Using a qualitative research methodology, the investigation engaged key stakeholders, including two Faculty Deans, two Information Technology (IT) directors, 15 lecturers, and 50 students, all purposefully selected for their involvement in blended learning ...

  23. PDF The Effectiveness of Blended Learning in Improving Students

    Abstract. The study aimed at identifying the effectiveness of blended learning in improving students' achievement in the third grade's science in the traditional method. The study sample consisted of (108) male and female students, who were divided into two groups: experimental and control.

  24. She Survived the Maui Wildfires. She Couldn't Survive the Year After

    As a whirlwind of flames nearly encircled the Lahaina Gateway shopping center on Aug. 8, 2023, Edralina Diezon hid in a storage room, surrounded by mops, buckets and brooms.