Want to create or adapt books like this? Learn more about how Pressbooks supports open publishing practices.
14.4 Practicing for Successful Speech Delivery
Learning objectives.
- Explain why having a strong conversational quality is important for effective public speaking.
- Explain the importance of eye contact in public speaking.
- Define vocalics and differentiate among the different factors of vocalics.
- Explain effective physical manipulation during a speech.
- Understand how to practice effectively for good speech delivery.
Christian Pierret – Speech – CC BY 2.0.
There is no foolproof recipe for good delivery. Each of us is unique, and we each embody different experiences and interests. This means each person has an approach, or a style, that is effective for her or him. This further means that anxiety can accompany even the most carefully researched and interesting message. Even when we know our messages are strong and well-articulated on paper, it is difficult to know for sure that our presentation will also be good.
We are still obligated to do our best out of respect for the audience and their needs. Fortunately, there are some tools that can be helpful to you even the very first time you present a speech. You will continue developing your skills each time you put them to use and can experiment to find out which combination of delivery elements is most effective for you.
What Is Good Delivery?
The more you care about your topic, the greater your motivation to present it well. Good delivery is a process of presenting a clear, coherent message in an interesting way. Communication scholar Stephen E. Lucas tells us:
Good delivery…conveys the speaker’s ideas clearly, interestingly, and without distracting the audience. Most audiences prefer delivery that combines a certain degree of formality with the best attributes of good conversation—directness, spontaneity, animation, vocal and facial expressiveness, and a lively sense of communication (Lucas, 2009).
Many writers on the nonverbal aspects of delivery have cited the findings of psychologist Albert Mehrabian, asserting that the bulk of an audience’s understanding of your message is based on nonverbal communication. Specifically, Mehrabian is often credited with finding that when audiences decoded a speaker’s meaning, the speaker’s face conveyed 55 percent of the information, the vocalics conveyed 38 percent, and the words conveyed just 7 percent (Mehrabian, 1972). Although numerous scholars, including Mehrabian himself, have stated that his findings are often misinterpreted (Mitchell), scholars and speech instructors do agree that nonverbal communication and speech delivery are extremely important to effective public speaking.
In this section of the chapter, we will explain six elements of good delivery: conversational style, conversational quality, eye contact, vocalics, physical manipulation, and variety. And since delivery is only as good as the practice that goes into it, we conclude with some tips for effective use of your practice time.
Conversational Style
Conversational style is a speaker’s ability to sound expressive and to be perceived by the audience as natural. It’s a style that approaches the way you normally express yourself in a much smaller group than your classroom audience. This means that you want to avoid having your presentation come across as didactic or overly exaggerated. You might not feel natural while you’re using a conversational style, but for the sake of audience preference and receptiveness, you should do your best to appear natural. It might be helpful to remember that the two most important elements of the speech are the message and the audience. You are the conduit with the important role of putting the two together in an effective way. Your audience should be thinking about the message, not the delivery.
Stephen E. Lucas defines conversational quality as the idea that “no matter how many times a speech has been rehearsed, it still sounds spontaneous” [emphasis in original] (Lucas, 2009). No one wants to hear a speech that is so well rehearsed that it sounds fake or robotic. One of the hardest parts of public speaking is rehearsing to the point where it can appear to your audience that the thoughts are magically coming to you while you’re speaking, but in reality you’ve spent a great deal of time thinking through each idea. When you can sound conversational, people pay attention.
Eye Contact
Eye contact is a speaker’s ability to have visual contact with everyone in the audience. Your audience should feel that you’re speaking to them, not simply uttering main and supporting points. If you are new to public speaking, you may find it intimidating to look audience members in the eye, but if you think about speakers you have seen who did not maintain eye contact, you’ll realize why this aspect of speech delivery is important. Without eye contact, the audience begins to feel invisible and unimportant, as if the speaker is just speaking to hear her or his own voice. Eye contact lets your audience feel that your attention is on them, not solely on the cards in front of you.
Sustained eye contact with your audience is one of the most important tools toward effective delivery. O’Hair, Stewart, and Rubenstein note that eye contact is mandatory for speakers to establish a good relationship with an audience (O’Hair, Stewart, & Rubenstein, 2001). Whether a speaker is speaking before a group of five or five hundred, the appearance of eye contact is an important way to bring an audience into your speech.
Eye contact can be a powerful tool. It is not simply a sign of sincerity, a sign of being well prepared and knowledgeable, or a sign of confidence; it also has the power to convey meanings. Arthur Koch tells us that all facial expressions “can communicate a wide range of emotions, including sadness, compassion, concern, anger, annoyance, fear, joy, and happiness” (Koch, 2010).
If you find the gaze of your audience too intimidating, you might feel tempted to resort to “faking” eye contact with them by looking at the wall just above their heads or by sweeping your gaze around the room instead of making actual eye contact with individuals in your audience until it becomes easier to provide real contact. The problem with fake eye contact is that it tends to look mechanical. Another problem with fake attention is that you lose the opportunity to assess the audience’s understanding of your message. Still, fake eye contact is somewhat better than gripping your cards and staring at them and only occasionally glancing quickly and shallowly at the audience.
This is not to say that you may never look at your notecards. On the contrary, one of the skills in extemporaneous speaking is the ability to alternate one’s gaze between the audience and one’s notes. Rehearsing your presentation in front of a few friends should help you develop the ability to maintain eye contact with your audience while referring to your notes. When you are giving a speech that is well prepared and well rehearsed, you will only need to look at your notes occasionally. This is an ability that will develop even further with practice. Your public speaking course is your best chance to get that practice.
Effective Use of Vocalics
Vocalics , also known as paralanguage, is the subfield of nonverbal communication that examines how we use our voices to communicate orally. This means that you speak loudly enough for all audience members (even those in the back of the room) to hear you clearly, and that you enunciate clearly enough to be understood by all audience members (even those who may have a hearing impairment or who may be English-language learners). If you tend to be soft-spoken, you will need to practice using a louder volume level that may feel unnatural to you at first. For all speakers, good vocalic technique is best achieved by facing the audience with your chin up and your eyes away from your notecards and by setting your voice at a moderate speed. Effective use of vocalics also means that you make use of appropriate pitch, pauses, vocal variety, and correct pronunciation.
If you are an English-language learner and feel apprehensive about giving a speech in English, there are two things to remember: first, you can meet with a reference librarian to learn the correct pronunciations of any English words you are unsure of; and second, the fact that you have an accent means you speak more languages than most Americans, which is an accomplishment to be proud of.
If you are one of the many people with a stutter or other speech challenge, you undoubtedly already know that there are numerous techniques for reducing stuttering and improving speech fluency and that there is no one agreed-upon “cure.” The Academy Award–winning movie The King’s Speech did much to increase public awareness of what a person with a stutter goes through when it comes to public speaking. It also prompted some well-known individuals who stutter, such as television news reporter John Stossel, to go public about their stuttering (Stossel, 2011). If you have decided to study public speaking in spite of a speech challenge, we commend you for your efforts and encourage you to work with your speech instructor to make whatever adaptations work best for you.
Volume refers to the loudness or softness of a speaker’s voice. As mentioned, public speakers need to speak loudly enough to be heard by everyone in the audience. In addition, volume is often needed to overcome ambient noise, such as the hum of an air conditioner or the dull roar of traffic passing by. In addition, you can use volume strategically to emphasize the most important points in your speech. Select these points carefully; if you emphasize everything, nothing will seem important. You also want to be sure to adjust your volume to the physical setting of the presentation. If you are in a large auditorium and your audience is several yards away, you will need to speak louder. If you are in a smaller space, with the audience a few feet away, you want to avoid overwhelming your audience with shouting or speaking too loudly.
Rate is the speed at which a person speaks. To keep your speech delivery interesting, your rate should vary. If you are speaking extemporaneously, your rate will naturally fluctuate. If you’re reading, your delivery is less likely to vary. Because rate is an important tool in enhancing the meanings in your speech, you do not want to give a monotone drone or a rapid “machine-gun” style delivery. Your rate should be appropriate for your topic and your points. A rapid, lively rate can communicate such meanings as enthusiasm, urgency, or humor. A slower, moderated rate can convey respect, seriousness, or careful reasoning. By varying rapid and slower rates within a single speech, you can emphasize your main points and keep your audience interested.
Pitch refers to the highness or lowness of a speaker’s voice. Some speakers have deep voices and others have high voices. As with one’s singing voice range, the pitch of one’s speaking voice is determined to a large extent by physiology (specifically, the length of one’s vocal folds, or cords, and the size of one’s vocal tract). We all have a normal speaking pitch where our voice is naturally settled, the pitch where we are most comfortable speaking, and most teachers advise speaking at the pitch that feels natural to you.
While our voices may be generally comfortable at a specific pitch level, we all have the ability to modulate, or move, our pitch up or down. In fact, we do this all the time. When we change the pitch of our voices, we are using inflections . Just as you can use volume strategically, you can also use pitch inflections to make your delivery more interesting and emphatic. If you ordinarily speak with a soprano voice, you may want to drop your voice to a slightly lower range to call attention to a particular point. How we use inflections can even change the entire meaning of what we are saying. For example, try saying the sentence “I love public speaking” with a higher pitch on one of the words—first raise the pitch on “I,” then say it again with the pitch raised on “love,” and so on. “ I love public speaking” conveys a different meaning from “I love public speaking,” doesn’t it?
There are some speakers who don’t change their pitch at all while speaking, which is called monotone . While very few people are completely monotone, some speakers slip into monotone patterns because of nerves. One way to ascertain whether you sound monotone is to record your voice and see how you sound. If you notice that your voice doesn’t fluctuate very much, you will need to be intentional in altering your pitch to ensure that the emphasis of your speech isn’t completely lost on your audience.
Finally, resist the habit of pitching your voice “up” at the ends of sentences. It makes them sound like questions instead of statements. This habit can be disorienting and distracting, interfering with the audience’s ability to focus entirely on the message. The speaker sounds uncertain or sounds as though he or she is seeking the understanding or approval of the listener. It hurts the speaker’s credibility and it needs to be avoided.
The effective use of pitch is one of the keys to an interesting delivery that will hold your audience’s attention.
Pauses are brief breaks in a speaker’s delivery that can show emphasis and enhance the clarity of a message. In terms of timing, the effective use of pauses is one of the most important skills to develop. Some speakers become uncomfortable very quickly with the “dead air” that the pause causes. And if the speaker is uncomfortable, the discomfort can transmit itself to the audience. That doesn’t mean you should avoid using pauses; your ability to use them confidently will increase with practice. Some of the best comedians use the well-timed pause to powerful and hilarious effect. Although your speech will not be a comedy routine, pauses are still useful for emphasis, especially when combined with a lowered pitch and rate to emphasize the important point you do not want your audience to miss.
Vocal Variety
Vocal variety has to do with changes in the vocalics we have just discussed: volume, pitch, rate, and pauses. No one wants to hear the same volume, pitch, rate, or use of pauses over and over again in a speech. Your audience should never be able to detect that you’re about to slow down or your voice is going to get deeper because you’re making an important point. When you think about how you sound in a normal conversation, your use of volume, pitch, rate, and pauses are all done spontaneously. If you try to overrehearse your vocalics, your speech will end up sounding artificial. Vocal variety should flow naturally from your wish to speak with expression. In that way, it will animate your speech and invite your listeners to understand your topic the way you do.
Pronunciation
The last major category related to vocalics is pronunciation , or the conventional patterns of speech used to form a word. Word pronunciation is important for two reasons: first, mispronouncing a word your audience is familiar with will harm your credibility as a speaker; and second, mispronouncing a word they are unfamiliar with can confuse and even misinform them. If there is any possibility at all that you don’t know the correct pronunciation of a word, find out. Many online dictionaries, such as the Wiktionary ( http://wiktionary.org ), provide free sound files illustrating the pronunciation of words.
Many have commented on the mispronunciation of words such as “nuclear” and “cavalry” by highly educated public speakers, including US presidents. There have been classroom examples as well. For instance, a student giving a speech on the Greek philosopher Socrates mispronounced his name at least eight times during her speech. This mispronunciation created a situation of great awkwardness and anxiety for the audience. Everyone felt embarrassed and the teacher, opting not to humiliate the student in front of the class, could not say anything out loud, instead providing a private written comment at the end of class.
One important aspect of pronunciation is articulation , or the ability to clearly pronounce each of a succession of syllables used to make up a word. Some people have difficulty articulating because of physiological problems that can be treated by trained speech therapists, but other people have articulation problems because they come from a cultural milieu where a dialect other than standard American English is the norm. Speech therapists, who generally guide their clients toward standard American English, use the acronym SODA when helping people learn how to more effectively articulate: substitutions , omissions , distortions , and additions .
- Substitutions occur when a speaker replaces one consonant or vowel with another consonant ( water becomes wudda ; ask becomes ax ; mouth becomes mouf ).
- Omissions occur when a speaker drops a consonant or vowel within a word ( Internet becomes Innet ; mesmerized becomes memerized ; probably becomes prolly ).
- Distortions occur when a speaker articulates a word with nasal or slurring sounds ( pencil sounds like mencil ; precipitation sounds like persination ; second sounds like slecond ).
- Additions occur when a speaker adds consonants or vowels to words that are not there ( anyway becomes anyways ; athletic becomes athaletic ; black becomes buhlack ; interpret becomes interpretate ).
Another aspect of pronunciation in public speaking is avoiding the use of verbal surrogates or “filler” words used as placeholders for actual words (like er , um , uh , etc.). You might be able to get away with saying “um” as many as two or three times in your speech before it becomes distracting, but the same cannot be said of “like.” We know of a student who trained herself to avoid saying “like.” As soon as the first speech was assigned, she began wearing a rubber band on her left wrist. Each time she caught herself saying “like,” she snapped herself with the rubber band. It hurt. Very quickly, she found that she could stop inflicting the snap on herself, and she had successfully confronted an unprofessional verbal habit.
Effective Physical Manipulation
In addition to using our voices effectively, a key to effective public speaking is physical manipulation , or the use of the body to emphasize meanings or convey meanings during a speech. While we will not attempt to give an entire discourse on nonverbal communication, we will discuss a few basic aspects of physical manipulation: posture, body movement, facial expressions, and dress. These aspects add up to the overall physical dimension of your speech, which we call self-presentation.
“Stand up tall!” I’m sure we’ve all heard this statement from a parent or a teacher at some point in our lives. The fact is, posture is actually quite important. When you stand up straight, you communicate to your audience, without saying a word, that you hold a position of power and take your position seriously. If however, you are slouching, hunched over, or leaning on something, you could be perceived as ill prepared, anxious, lacking in credibility, or not serious about your responsibilities as a speaker. While speakers often assume more casual posture as a presentation continues (especially if it is a long one, such as a ninety-minute class lecture), it is always wise to start by standing up straight and putting your best foot forward. Remember, you only get one shot at making a first impression, and your body’s orientation is one of the first pieces of information audiences use to make that impression.
Body Movement
Unless you are stuck behind a podium because of the need to use a nonmovable microphone, you should never stand in one place during a speech. However, movement during a speech should also not resemble pacing. One of our authors once saw a speaker who would walk around a small table where her speaking notes were located. She would walk around the table once, toss her chalk twice, and then repeat the process. Instead of listening to what the speaker was saying, everyone became transfixed by her walk-and-chalk-toss pattern. As speakers, we must be mindful of how we go about moving while speaking. One common method for easily integrating some movement into your speech is to take a few steps any time you transition from one idea to the next. By only moving at transition points, not only do you help focus your audience’s attention on the transition from one idea to the next, but you also are able to increase your nonverbal immediacy by getting closer to different segments of your audience.
Body movement also includes gestures. These should be neither overdramatic nor subdued. At one extreme, arm-waving and fist-pounding will distract from your message and reduce your credibility. At the other extreme, refraining from the use of gestures is the waste of an opportunity to suggest emphasis, enthusiasm, or other personal connection with your topic.
There are many ways to use gestures. The most obvious are hand gestures, which should be used in moderation at carefully selected times in the speech. If you overuse gestures, they lose meaning. Many late-night comedy parodies of political leaders include patterned, overused gestures or other delivery habits associated with a particular speaker. However, the well-placed use of simple, natural gestures to indicate emphasis, direction, size is usually effective. Normally, a gesture with one hand is enough. Rather than trying to have a gesture for every sentence, use just a few well-planned gestures. It is often more effective to make a gesture and hold it for a few moments than to begin waving your hands and arms around in a series of gestures.
Finally, just as you should avoid pacing, you will also want to avoid other distracting movements when you are speaking. Many speakers have unconscious mannerisms such as twirling their hair, putting their hands in and out of their pockets, jingling their keys, licking their lips, or clicking a pen while speaking. As with other aspects of speech delivery, practicing in front of others will help you become conscious of such distractions and plan ways to avoid doing them.
Facial Expressions
Faces are amazing things and convey so much information. As speakers, we must be acutely aware of what our face looks like while speaking. While many of us do not look forward to seeing ourselves on videotape, often the only way you can critically evaluate what your face is doing while you are speaking is to watch a recording of your speech. If video is not available, you can practice speaking in front of a mirror.
There are two extremes you want to avoid: no facial expression and overanimated facial expressions. First, you do not want to have a completely blank face while speaking. Some people just do not show much emotion with their faces naturally, but this blankness is often increased when the speaker is nervous. Audiences will react negatively to the message of such a speaker because they will sense that something is amiss. If a speaker is talking about the joys of Disney World and his face doesn’t show any excitement, the audience is going to be turned off to the speaker and his message. On the other extreme end is the speaker whose face looks like that of an exaggerated cartoon character. Instead, your goal is to show a variety of appropriate facial expressions while speaking.
Like vocalics and gestures, facial expression can be used strategically to enhance meaning. A smile or pleasant facial expression is generally appropriate at the beginning of a speech to indicate your wish for a good transaction with your audience. However, you should not smile throughout a speech on drug addiction, poverty, or the oil spill in the Gulf of Mexico. An inappropriate smile creates confusion about your meaning and may make your audience feel uncomfortable. On the other hand, a serious scowl might look hostile or threatening to audience members and become a distraction from the message. If you keep the meaning of your speech foremost in your mind, you will more readily find the balance in facial expression.
Another common problem some new speakers have is showing only one expression. One of our coauthors competed in speech in college. After one of his speeches (about how people die on amusement park rides), one of his judges pulled him aside and informed him that his speech was “creepy.” Apparently, while speaking about death, our coauthor smiled the entire time. The incongruity between the speech on death and dying and the coauthor’s smile just left the judge a little creeped out. If you are excited in a part of your speech, you should show excitement on your face. On the other hand, if you are at a serious part of your speech, your facial expressions should be serious.
While there are no clear-cut guidelines for how you should dress for every speech you’ll give, dress is still a very important part of how others will perceive you (again, it’s all about the first impression). If you want to be taken seriously, you must present yourself seriously. While we do not advocate dressing up in a suit every time you give a speech, there are definitely times when wearing a suit is appropriate.
One general rule you can use for determining dress is the “step-above rule,” which states that you should dress one step above your audience. If your audience is going to be dressed casually in shorts and jeans, then wear nice casual clothing such as a pair of neatly pressed slacks and a collared shirt or blouse. If, however, your audience is going to be wearing “business casual” attire, then you should probably wear a sport coat, a dress, or a suit. The goal of the step-above rule is to establish yourself as someone to be taken seriously. On the other hand, if you dress two steps above your audience, you may put too much distance between yourself and your audience, coming across as overly formal or even arrogant.
Another general rule for dressing is to avoid distractions in your appearance. Overly tight or revealing garments, over-the-top hairstyles or makeup, jangling jewelry, or a display of tattoos and piercings can serve to draw your audience’s attention away from your speech. Remembering that your message is the most important aspect of your speech, keep that message in mind when you choose your clothing and accessories.
Self-Presentation
When you present your speech, you are also presenting yourself. Self-presentation, sometimes also referred to as poise or stage presence, is determined by how you look, how you stand, how you walk to the lectern, and how you use your voice and gestures. Your self-presentation can either enhance your message or detract from it. Worse, a poor self-presentation can turn a good, well-prepared speech into a forgettable waste of time. You want your self-presentation to support your credibility and improve the likelihood that the audience will listen with interest.
Your personal appearance should reflect the careful preparation of your speech. Your personal appearance is the first thing your audience will see, and from it, they will make inferences about the speech you’re about to present.
One of the biggest mistakes novice public speakers make is to use the same gesture over and over again during a speech. While you don’t want your gestures to look fake, you should be careful to include a variety of different nonverbal components while speaking. You should make sure that your face, body, and words are all working in conjunction with each other to support your message.
Practice Effectively
You might get away with presenting a hastily practiced speech, but the speech will not be as good as it could be. In order to develop your best speech delivery, you need to practice—and use your practice time effectively. Practicing does not mean reading over your notes, mentally running through your speech, or even speaking your speech aloud over and over. Instead, you need to practice with the goal of identifying the weaknesses in your delivery, improving upon them, and building good speech delivery habits.
When you practice your speech, place both your feet in full, firm contact with the floor to keep your body from swaying side to side. Some new public speakers find that they don’t know what to do with their hands during the speech. Your practice sessions should help you get comfortable. When you’re not gesturing, you can rest your free hand lightly on a lectern or simply allow it to hang at your side. Since this is not a familiar posture for most people, it might feel awkward, but in your practice sessions, you can begin getting used to it.
Seek Input from Others
Because we can’t see ourselves as others see us, one of the best ways to improve your delivery is to seek constructive criticism from others. This, of course, is an aspect of your public speaking course, as you will receive evaluations from your instructor and possibly from your fellow students. However, by practicing in front of others before it is time to present your speech, you can anticipate and correct problems so that you can receive a better evaluation when you give the speech “for real.”
Ask your practice observers to be honest about the aspects of your delivery that could be better. Sometimes students create study groups just for this purpose. When you create a study group of classroom peers, everyone has an understanding of the entire creative process, and their feedback will thus be more useful to you than the feedback you might get from someone who has never taken the course or given a speech.
If your practice observers seem reluctant to offer useful criticisms, ask questions. How was your eye contact? Could they hear you? Was your voice well modulated? Did you mispronounce any words? How was your posture? Were your gestures effective? Did you have any mannerisms that you should learn to avoid? Because peers are sometimes reluctant to say things that could sound critical, direct questions are often a useful way to help them speak up.
If you learn from these practice sessions that your voice tends to drop at the ends of sentences, make a conscious effort to support your voice as you conclude each main point. If you learn that you have a habit of clicking a pen, make sure you don’t have a pen with you when you speak or that you keep it in your pocket. If your practice observers mention that you tend to hide your hands in the sleeves of your shirt or jacket, next time wear short sleeves or roll your sleeves up before beginning your speech. If you learn through practice that you tend to sway or rock while you speak, you can consciously practice and build the habit of not swaying.
When it is your turn to give feedback to others in your group, assume that they are as interested in doing well as you are. Give feedback in the spirit of helping their speeches be as good as possible.
Use Audio and/or Video to Record Yourself
Technology has made it easier than ever to record yourself and others using the proliferation of electronic devices people are likely to own. Video, of course, allows you the advantage of being able to see yourself as others see you, while audio allows you to concentrate on the audible aspects of your delivery. As we mentioned earlier in the chapter, if neither video nor audio is available, you can always observe yourself by practicing your delivery in front of a mirror.
After you have recorded yourself, it may seem obvious that you should watch and listen to the recording. This can be intimidating, as you may fear that your performance anxiety will be so obvious that everyone will notice it in the recording. But students are often pleasantly surprised when they watch and listen to their recordings, as even students with very high anxiety may find out that they “come across” in a speech much better than they expected.
A recording can also be a very effective diagnostic device. Sometimes students believe they are making strong contact with their audiences, but their cards contain so many notes that they succumb to the temptation of reading. By finding out from the video that you misjudged your eye contact, you can be motivated to rewrite your notecards in a way that doesn’t provide the opportunity to do so much reading.
It is most likely that in viewing your recording, you will benefit from discovering your strengths and finding weak areas you can strengthen.
Good Delivery Is a Habit
Luckily, public speaking is an activity that, when done conscientiously, strengthens with practice. As you become aware of the areas where your delivery has room for improvement, you will begin developing a keen sense of what “works” and what audiences respond to.
It is advisable to practice out loud in front of other people several times, spreading your rehearsals out over several days. To do this kind of practice, of course, you need to have your speech be finalized well ahead of the date when you are going to give it. During these practice sessions, you can time your speech to make sure it lasts the appropriate length of time. A friend of ours was the second student on the program in an event where each student’s presentation was to last thirty to forty-five minutes. After the first student had been speaking for seventy-five minutes, the professor in charge asked, “Can we speed this up?” The student said yes, and proceeded to continue speaking for another seventy-five minutes before finally concluding his portion of the program. Although we might fault the professor for not “pulling the plug,” clearly the student had not timed his speech in advance.
Your practice sessions will also enable you to make adjustments to your notecards to make them more effective in supporting your contact with your audience. This kind of practice is not just a strategy for beginners; it is practiced by many highly placed public figures with extensive experience in public speaking.
Your public speaking course is one of the best opportunities you will have to manage your performance anxiety, build your confidence in speaking extemporaneously, develop your vocal skills, and become adept at self-presentation. The habits you can develop through targeted practice are to build continuously on your strengths and to challenge yourself to find new areas for improving your delivery. By taking advantage of these opportunities, you will gain the ability to present a speech effectively whenever you may be called upon to speak publicly.
Key Takeaways
- Conversational style is a speaker’s ability to sound expressive while being perceived by the audience as natural. Conversational quality is a speaker’s ability to prepare a speech and rehearse a speech but still sound spontaneous when delivering it.
- Eye contact helps capture and maintain an audience’s interest while contributing to the speaker’s credibility.
- Vocalics are the nonverbal components of the verbal message. There are six important vocalic components for a speaker to be aware of: volume (loudness or softness), pitch (highness or lowness), rate (fastness or slowness), pauses (use of breaks to add emphasis), vocal variety (use of a range of vocalic strategies), and pronunciation (using conventional patterns of speech formation).
- Physical manipulation is the use of one’s body to add meaning and emphasis to a speech. As such, excessive or nonexistent physical manipulation can detract from a speaker’s speech.
- Good delivery is a habit that is built through effective practice.
- Find a speech online and examine the speaker’s overall presentation. How good was the speaker’s delivery? Make a list of the aspects of delivery in this chapter and evaluate the speaker according to the list. In what areas might the speaker improve?
- Record a practice session of your speech. Write a self-critique, answering the following questions: What surprised you the most? What is an area of strength upon which you can build? What is one area for improvement?
Koch, A. (2010). Speaking with a purpose (8th ed.). Boston, MA: Allyn & Bacon, p. 233.
Lucas, S. E. (2009). The art of public speaking (9th ed.). Boston, MA: McGraw-Hill, p. 244.
Mehrabian, A. (1972). Nonverbal communication . Chicago, IL: Aldine-Atherton.
Mitchell, O. (n.d.). Mehrabian and nonverbal communication [Web log post]. Retrieved from http://www.speakingaboutpresenting.com/presentation-myths/mehrabian-nonverbal-communication-research
O’Hair, D., Stewart, R., & Rubenstein, H. (2001). A speaker’s guidebook: Text and reference. Boston, MA: Bedford/St. Martin’s.
Stossel, J. (2011, March 2). An Academy Award–winning movie, stuttering and me [Web log post]. Retrieved from http://www.humanevents.com/article.php?id=42081
Stand up, Speak out Copyright © 2016 by University of Minnesota is licensed under a Creative Commons Attribution-NonCommercial-ShareAlike 4.0 International License , except where otherwise noted.
Share This Book
10 Tips for Improving Your Public Speaking Skills
Few are immune to the fear of public speaking. Marjorie North offers 10 tips for speakers to calm the nerves and deliverable memorable orations.
Marjorie North
Snakes? Fine. Flying? No problem. Public speaking? Yikes! Just thinking about public speaking — routinely described as one of the greatest (and most common) fears — can make your palms sweat. But there are many ways to tackle this anxiety and learn to deliver a memorable speech.
In part one of this series, Mastering the Basics of Communication , I shared strategies to improve how you communicate. In part two, How to Communicate More Effectively in the Workplace , I examined how to apply these techniques as you interact with colleagues and supervisors in the workplace. For the third and final part of this series, I’m providing you with public speaking tips that will help reduce your anxiety, dispel myths, and improve your performance.
Here Are My 10 Tips for Public Speaking:
1. nervousness is normal. practice and prepare.
All people feel some physiological reactions like pounding hearts and trembling hands. Do not associate these feelings with the sense that you will perform poorly or make a fool of yourself. Some nerves are good. The adrenaline rush that makes you sweat also makes you more alert and ready to give your best performance.
The best way to overcome anxiety is to prepare, prepare, and prepare some more. Take the time to go over your notes several times. Once you have become comfortable with the material, practice — a lot. Videotape yourself, or get a friend to critique your performance.
Communication Strategies: Presenting with Impact
Search all Communication programs.
2. Know Your Audience. Your Speech Is About Them, Not You.
Before you begin to craft your message, consider who the message is intended for. Learn as much about your listeners as you can. This will help you determine your choice of words, level of information, organization pattern, and motivational statement.
3. Organize Your Material in the Most Effective Manner to Attain Your Purpose.
Create the framework for your speech. Write down the topic, general purpose, specific purpose, central idea, and main points. Make sure to grab the audience’s attention in the first 30 seconds.
4. Watch for Feedback and Adapt to It.
Keep the focus on the audience. Gauge their reactions, adjust your message, and stay flexible. Delivering a canned speech will guarantee that you lose the attention of or confuse even the most devoted listeners.
5. Let Your Personality Come Through.
Be yourself, don’t become a talking head — in any type of communication. You will establish better credibility if your personality shines through, and your audience will trust what you have to say if they can see you as a real person.
6. Use Humor, Tell Stories, and Use Effective Language.
Inject a funny anecdote in your presentation, and you will certainly grab your audience’s attention. Audiences generally like a personal touch in a speech. A story can provide that.
7. Don’t Read Unless You Have to. Work from an Outline.
Reading from a script or slide fractures the interpersonal connection. By maintaining eye contact with the audience, you keep the focus on yourself and your message. A brief outline can serve to jog your memory and keep you on task.
8. Use Your Voice and Hands Effectively. Omit Nervous Gestures.
Nonverbal communication carries most of the message. Good delivery does not call attention to itself, but instead conveys the speaker’s ideas clearly and without distraction.
9. Grab Attention at the Beginning, and Close with a Dynamic End.
Do you enjoy hearing a speech start with “Today I’m going to talk to you about X”? Most people don’t. Instead, use a startling statistic, an interesting anecdote, or concise quotation. Conclude your speech with a summary and a strong statement that your audience is sure to remember.
10. Use Audiovisual Aids Wisely.
Too many can break the direct connection to the audience, so use them sparingly. They should enhance or clarify your content, or capture and maintain your audience’s attention.
Practice Does Not Make Perfect
Good communication is never perfect, and nobody expects you to be perfect. However, putting in the requisite time to prepare will help you deliver a better speech. You may not be able to shake your nerves entirely, but you can learn to minimize them.
Find related Communication programs.
Browse all Professional & Executive Development programs.
About the Author
North is a consultant for political candidates, physicians, and lawyers, and runs a private practice specializing in public speaking, and executive communication skills. Previously, she was the clinical director in the department of speech and language pathology and audiology at Northeastern University.
Why Gender Equity in the Workplace is Good for Business
Research indicates a correlation between gender equity and organizational success, yet it also points to obstacles for women in leadership.
Harvard Division of Continuing Education
The Division of Continuing Education (DCE) at Harvard University is dedicated to bringing rigorous academics and innovative teaching capabilities to those seeking to improve their lives through education. We make Harvard education accessible to lifelong learners from high school to retirement.
Want to create or adapt books like this? Learn more about how Pressbooks supports open publishing practices.
12 Delivery: A Recipe for Great Speaking
Megan orcholski, university of wisconsin-milwaukee, learning objectives.
- Understand the importance of delivery and its impact on public speaking.
- Learn what tools create delivery and have a basic understanding of how to use them.
- Be better prepared to deliver a speech!
Imagine you go to a restaurant and order a dish that sounds delicious. When they bring you the food, it is cooked without care, unseasoned, and slopped onto your plate. It doesn’t look or taste very good. You’re hungry, so you eat it. It still has nutritional value, but you don’t enjoy it. You probably won’t remember this meal, and if you do, you will probably only remember how bad it was. When food is cooked, there is a lot of thought that goes into how the person eating the food (the audience) will feel when they eat it. Delivery is similar, as it is the vehicle for how an audience consumes a speech. The audience will get the speech whether it’s perfectly seasoned or thrown together without care. You have the opportunity as a speaker to make your content and performance appetizing to your audience!
Delivery can be thought of as the “icing on the cake,” but let’s break that down. Can you eat cake without icing? Sure. But icing is intended to complement the cake, make it look pretty, and taste better. Similarly, bad delivery can call attention to itself or make the cake worse. As a good friend of mine says, excellent delivery can enhance the content and make it taste sweeter.
Delivery is not always valued as an essential part of presentations by speakers. For example, have you ever had a teacher who was incredibly boring, didn’t look at you, or stumbled through their lectures? You, as the audience, probably wished they had practiced their delivery. To an audience, delivery is important. It can be the difference between an audience tolerating what you are saying and an audience really understanding, enjoying, and remembering your content.
Often, speakers in my class treat delivery like a magical talent that some people are lucky enough to have and others don’t. However, delivery skills can be learned by practice. Imagine speaking to someone who says, “I’m bad at downhill skiing.” You may reply, “Do you ski a lot?” or “Have you taken any lessons?” If someone does not practice and learn basic skills, they cannot expect to do well at a skill like skiing. Speaking is also a skill. It is something which you can practice, train, and improve. Yes, there are certainly some individuals for whom strong delivery seems to come naturally, but anyone can be an effective presenter if they are willing to practice. You do not have to like public speaking to be good at it. So get ready to get great at gifting your messages to audiences!
How to Effectively Use Your Voice
Vocalics also known as paralanguage, refers to the pieces of oral communication which convey meaning beyond the words. Have you heard the proverb, “It’s not what you say, but how you say it?” Vocalics is referring to the “how.” There are five distinct vocalics: volume, pitch, rate, articulation, and pronunciation. The first three (volume, pitch, and rate) are nonverbal components that are present in both oral and verbal communication. Oral, referring to the mouth, can be any sound or noise. Let’s say your blowing air out of your lips, making a loud sigh or humming, you are still using volume, pitch, and rate even though you aren’t saying words. Volume, pitch, and rate work nonverbally or in connection with the words to create meaning. The final two vocalics, articulation and pronunciation, are only present in verbal communication, as they address how words are formed and emphasized.
Vocalics , also known as paralanguage, refers to the pieces of oral communication which convey meaning beyond the words.
Think of vocalics as the basic ingredients of delivery. By learning how to utilize them, you can make unlimited types of delivery dishes. Having an understanding of how vocalics work and the main things they communicate will allow you to have more control over how you are communicating with your audience.
Volume has to do with how loud, or soft, something is. This is probably a pretty familiar concept, but you may not have thought deeply about how volume functions as a communication tool. Volume is associated with power and control. When a person gets louder, it is often because they want to be heard. Imagine a child who is trying to get the attention of busy adults or a customer trying to get the attention of a server at a crowded restaurant. Increasing volume is a way for a speaker to direct focus to themselves. However, the relationship between volume and power is more complicated. Being louder does not necessarily translate to more power. Instead, volume can work in complex ways to create meaning. Sure, getting louder or yelling can communicate importance or control, but so too can a drop in volume. For example, when parents are trying to get children to do something, the indication of it getting serious is often when they go from yelling to talking in a soft, controlled, serious manner. I knew as a child that it was when my parents got very quiet was when I was actually in big trouble!
Try It: Talk to Grandma
For a lot of people, an appropriate volume is a huge problem. Even when they think they are loud enough, it can still be a struggle to hear them well enough to easily understand what they are saying. If you have seen the movie Sister Act , think about the scene where Whoopi Goldberg’s character uses visualization to get the young singer to be loud enough and find her voice. Visualization may work for you too. Start by visualizing an older relative or friend who doesn’t hear very well. Imagine they are coming to see you speak. They will want to be able to hear you. In your head, place them behind the last row of the audience. If you are always making sure they can hear you from behind the last person, your volume should be adequate for the size of the audience and space.
When using volume as a tool of communication, speakers must consider projection. When you are speaking for an audience, you want to be loud enough to be heard. This volume often requires speakers to adjust how they project sound and focus their sound towards a target. [i] If you have had any music or theater training, you probably already understand the basics of focusing and directing your sound. You will want to have strong breath support to properly project. This breath support can be achieved by making sure you are not breathing shallowly with your shoulders, but rather pulling air all the way down to your diaphragm or about two inches below your belly button.
To get louder, people often use the throat and increase how hard the vocal cords are working, but this can strain the voice and also produce a stressed sound. A better way to achieve increased projection is to pull in a lot of air using your diaphragm so that more air can flow over your vocal cords. Your breath support will help you be able to control your volume.
Finally, you will want to focus your projection or have motivation in your volume. We do this all the time, like when we are at a sporting event and cheering your favorite player or when you are at a loud party and want to have a conversation with one person. [ii] You will adjust your volume to match your speaking situation. In these cases, the direction of your projection helps aid your volume in communicating intention and meaning. Use changes in volume meaningfully and deliberately to focus communication, emphasize ideas, or make yourself heard.
Try It: Using your Diaphragm
Breath support is crucial for projecting your voice without straining your vocal cords. To make sure you are breathing deeply enough, place your hand below your belly button. When you fill yourself with air, your hand should rise. To start, try laying down. This technique can help you to breathe deeply and relax. You can also see your hand move! If you find that your shoulders or chest are moving, you are probably not breathing deeply enough. To help, visualize that you are pulling from your toes. Your toes are not part of the breathing process, but thinking about drawing from your whole body can help deepen your breath.
Pitch deals with where your voice is resonating on the musical scale. If you start humming, a musician would be able to match the tone of your hum on their musical instrument. All of us have a pitch we naturally tend to. Our pitch is based on both the make-up of our body, specifically the length of one’s vocal folds and size of the vocal tract, and our socialization. Pitch is determined by how much your vocal folds are vibrating. Vibrating fast at a high cycle produces a higher pitch, whereas fewer vibrations create a lower pitch. [i] While our biology determines our abilities and range, a person may also vary or control their pitch based on cultural and social roles. Pitch is often used to communicate gender, as the physiological makeup is connected to sex. Female voices are, on average, about an octave higher than male voices. This claim is a generalization and can vary based on the individual. But this idea was demonstrated on a daily basis before everyone had a cell phone and the main phone used was a house phone. If a person unfamiliar with the house called, they had to rely solely on a person’s pitch to determine gender and age. Many of us, who grew up with a house phone, have a story of being mistaken for someone else in the household or being labeled with a gender we don’t identify with. Though our bodies may limit our pitch, we do have the ability to utilize pitch variation to give meaning to our words.
As with the other vocalics, pitch gets more interesting when it changes. Intonation refers to how your pitch rises and falls, creating vocal variety. When pitch rises, the voice communicates uncertainty or indecisiveness. This can be seen when we ask questions. However, some people tend to go up at the end of their sentences even when it is not a question. [ii] For example, imagine saying the phrase “I like your shirt” to a friend. Try it right now with your tone going up at the end. Now say it with your tone staying the same or coming down. Your intonation drastically changes the meaning.
Intonation refers to how your pitch rises and falls, creating vocal variety.
As a speaker, you want to be careful you are not communicating hesitancy or uncertainty when you intend to communicate confidence. Similarly, the dropping of pitch communicates certainty or finality. An example of this is in the Wizard of Oz when the Winkie guards are marching outside of the Wicked Witch’s castle. You can hear them sing, “O-Ee-Yah! Eoh-Ah!” [iii] Not only can you hear them change their intonation throughout the song, but their pitch lowers at the end of the phrase, creating finality to what may otherwise be meaningless sounds.
Try It: Play Around
Speakers do not tend to use as much vocal variety as they are capable of because they are not aware of how much variation they could have. One way to explore pitch is to specifically practice trying different tonal changes when you are speaking. First, to warm up, make noise all the way up and down the tonal scale. Start by making a high pitch and then falling to as low as you can comfortably go. Then go back up. (If you have a piano, you can plunk out notes or do scales). Once you’ve established your range, then pick a line or two in your speech, use the Pledge of Allegiance, or anything else you know very well. Try to speak those sentences in at least ten different ways. Each time, change your tone to play with how you could say the line or phrase. Pay attention to how your tone will impact the audience’s understanding of what you are saying. Focusing on your impact can be especially important on the last line of an argument or the end of the speech. Working to bring your pitch up in the middle of the sentence and dropping it at the end for finality can help you finish strong.
At its most basic, rate deals with speed, specifically how quickly or how slowly the words are spoken. This speed not only deals with the sounds within a word, but also the spaces between words. The speed at which words are spoken is connected to perceptions of emotional control. A fast rate is associated with uncontrolled or extreme emotion, whereas a slow rate is associated with controlled emotion. Think of an excited child trying to tell you a story. Their quick pace may sound frantic or frenzied. Now contrast that with how President Obama spoke during his public speeches. He typically has a very deliberate pace that communicated his command of the situation. You will want to pay attention to your rate in general, but you are also able to vary your rate to communicate meaning. For example, when you have something that is very important, slowing down the rate can help the point come across as important to the audience.
Speaking too quickly is a common problem, but you can train yourself to speak slower. Unfortunately, trying to “be slower!” doesn’t usually help. One tip is to think of putting little tiny spacers between your words. This way, it is easier to be understood, even at a fast pace. It’s like a friendship bracelet–if you put all of the beautiful, glamorous beads together, it looks gaudy. So, you separate them by clear or white spacer beads, making the beauty easier to look at and more fluid. By giving your words tiny spaces around them, your articulation will be stronger, and your words will be easier to understand. Some students also benefit from simply writing “pause” or “breath” on their note cards. These words can remind you to slow your rate, even if you are nervous during your speech.
Pacing can be an effective way of creating meaning and allowing your audience to absorb those meanings. A well-placed pause or giving more time to an explanation can help your audience understand and retain the information you are telling them. Your speaking rate is especially important because your audience is trying to mentally digest what you are saying. They cannot control the speed with which they receive the information, but you can help your audience have time to absorb and process information by being conscious of your rate.
Speakers often throw out information without much thought to the speed or pacing. Think about spoon-feeding a baby. Baby’s don’t have much control over how fast they receive their food. If you feed them too fast, they will cough and choke, and baby food will potentially come out their nose! When you feed a baby, you adjust your speech based on how long it takes the baby to taste, swallow, and enjoy the food. You want to do the same thing with your audience. Pay attention to how they are reacting and how they are absorbing the information. Observation is especially important during transitions of points or topics. Have you ever fed a baby a bite of peas and then a bite of bananas? It’s hilarious. The baby makes weird funny faces because their expectations were violated—they were expecting peas and got bananas instead. When you switch food, you often take a pause, maybe give the baby a sip of water. You want them to know you are moving to a different food. Similarly, a speaker should utilize their delivery to lead the audience from one point to the next. By paying attention to your pacing, your audience will be able to retain and remember more of your information.
Try It: Object Toss
One way to help you with your pacing is to picture your words as tangible objects going toward your audience. To practice this, get a bowl of cotton balls, pennies, scarves, or other lightweight objects. While you are practicing your speech, toss the objects toward a pretend audience (a blanket works great for this). However, you have to toss and speak at the same pace! This action shows a speaker very quickly how fast they are going. Now, one potential risk of this exercise is that you may start to find a rhythm with your tossing that may lull you into an unnatural speaking rhythm. You want your rate to sound natural and conversational, so once you get the pace under control, stop physically tossing and work to speak at that comfortable pace.
Articulation and Pronunciation
Articulation deals with how the words come out of your mouth, specifically how the words are shaped. Pronunciation is articulation combined with cultural influences to create ways of saying words that are identifiable to specific regions or groups of people. While two separate concepts, they often work in tandem when we are dealing with language. As a speaker, you want to make sure the audience can understand you. Paying attention to how you form your words can help you avoid mumbling or slurring your words together.
Pronunciation is grounded in culture and expectations can vary depending on your audience and specific speaking context. A dialect, which refers to how a person or group specifically forms their words and arranges their grammar, may impact how you are communicating with your audience. You may want to be aware if the audience has a similar or different dialect than you. For example, if you grew up in the Midwest, you may refer to Pepsi as “pop” with the o sounding more like an a. Whereas, those in the south would refer to it as a “coke” with a long o sound. And then there is the rest of the nation who say “soda.” People often forget they have a dialect and will sometimes view other dialects as inferior. But everyone has a dialect that delineates from ethnic heritage as well as regional locations. Being aware of dialect is important in public speaking because parts of your dialect may not be familiar to a group who uses a different one. You may end up using a term common to you, but unfamiliar to your audience. You may also pronounce a word in a way that the audience wouldn’t understand. By being aware of these issues, you can address them in your presentation if necessary.
Try It: All it Takes is a Pencil
If you are struggling with articulation or worried you are mumbling, a pencil can help your mouth realize how it’s forming words. Put the pencil in your mouth horizontally, and bite down on it. Say your speech with the pencil in your mouth until your words can be completely understood. Once you are understandable, pull the pencil out of your mouth WHILE YOU ARE TALKING. You should be able to feel the difference. This exercise can help train the muscles how to properly enunciate.
Vocal Variety
While there are different vocalics, they function together to create meaning and vocal variety . Be aware of how volume, pitch, rate, articulation, and pronunciation are working together in your speech to communicate to the audience. What does it do to a sentence when you get quieter, slow down, and drop your pitch all at the same time? How about getting louder, speeding up, and raising your pitch all while over articulating? These tools are excellent for helping to craft meaning beyond your words. Being aware of how they interact with each other can increase your ability to utilize them for making meaning when you are speaking.
Types of Vocalics
Volume has to do with how loud, or soft, something is.
Pitch deals with where your voice is resonating on the musical scale.
Rate deals with speed, specifically how quickly or how slowly the words are spoken.
Articulation deals with how the words come out of your mouth, specifically how the words are shaped.
Pronunciation is grounded in culture and expectations can vary depending on your audience and specific speaking context.
Vocal variety is when there are different vocalics being used, and they function together to create meaning.
How to Effectively Use your Body
To develop strong delivery skills, speakers need to realize the extent of the body’s power. Your body is an incredibly complex tool that is continuously making meaning. To start to understand this, do some people watching. What can you determine about a person based on the way they stand or how they move? Do you know how they are feeling based on their facial expressions? Beginning speakers are often quick to take their body for granted and not consciously employ choices of movement or expression. To better understand the tools of physical delivery, we will discuss kinesics and the multiple parts of nonverbal communication. Then, we will discuss proxemics or your body in relation to other objects, before ending with a discussion of appearance.
Similar to the vocalics, your body movements add to the words you are saying. Kinesics refers to how the body is interpreted as nonverbal communication and how physical movements are able to communicate on their own. Think about how often you move your body and what those movements signal to those around you. From popping your hip and crossing your arms to communicate impatience to a late friend, waving at a neighbor as you pass by, or even initiating a hug to a loved one, the movement of our bodies transmits meaning to those observing us. The significance of kinesics is heightened in a public speaking context because of the specific nature and focus of the presentation.
Kinesics refers to how the body is interpreted as nonverbal communication and how physical movements are able to communicate on their own.
Most of us have a basic understanding of posture , even if just from being told to “stand up straight” as a kid. However, posture is more than just standing up straight. It deals with the arrangement of your bones and muscles so that each area is allowed to do its job to its best ability. Good posture allows your body to support and control its structure without unnecessary tension in your frame or strain in the muscles. [i]
To think about your posture as a speaker, it’s helpful to think of the ranges in which your body could arrange itself. The first range is contraction to expansion. How broad are you letting your shoulders expand? How much space are you allowing your arms to take up? The amount of space you take up communicates to the audience. The next range is withdrawal and approach. Are you leaning forward or sinking back as you speak? When you move in your speech, is it toward or away from the audience? While this happens while walking, withdrawal and approach can also be communicated while standing. Think of how a lean forward communicates advancement whereas leaning back tends to communicate moving away.
Finally, general body orientation, or where all of your parts are in relationship to each other, is important. A neutral body posture is when both feet are flat on the floor, weight is balanced, arms hang gently, and muscles are relaxed. A neutral body posture is not the way most people tend to stand. Many people pop their hip or cross their legs. These stances do not provide a strong foundation to pull breath and initiate movement. As with all of the other components of delivery, there is not an ultimate right or wrong way to stand. Rather, thinking about your stance in relation to your message and audience is the most important consideration.
Try It: Roll it Up and Pull the String
Walk around a mall for a bit and you will be amazed by the popped hips, crossed legs, leaning, and general disregard for a balanced and strong posture. However, when you’re giving a speech, you want your body to look powerful and confident. Instead of forcing your body into an unnatural position, help your body find perfect posture on its own. Stand up straight and find balance with your weight equally distributed between both legs. Picture your spine as building blocks and, starting at your head, roll your spine down block by block until you are comfortably doubled over (do not stretch beyond your capabilities). Here, breathe deeply a few times. As you breathe, feel your back rise and fall with the inhale and exhale. Then slowly, block by block, roll back up until your head is gently floating on tip of your neck. Picture a string connected to your spine that comes out of the top of your head. By gently “pulling” that string at the end, your body should naturally lift into the correct posture. You don’t want to be tense. It may help to think “Bones up, Muscles down.”
While all of the pieces of our body are important for communicating, our arms and hands are arguably the most moveable and versatile. They can help enhance the emotional impact of your verbal message. Gestures are when our arms and hands use their different types of movements to create emphasis, meaning, and symbols. Two of the most well-known categories are emblems and illustrators. Understanding emblems and illustrators can help you know more about how your gestures are communicating. An emblem happens when the body creates something which can be interpreted as a verbal word or phrase. For example, holding your index finger and your middle finger into a “V” with the other fingers closed can be interpreted as the peace sign or the number 2. To be an emblem, Steven R. Brydon and Michael D. Scott argue a gesture must do three things: [i]
- It must have specific meaning for the audience members.
- It must be used intentionally by the speaker to purposely generate meaning.
- It must be easily translated into a few words.
Emblems are very specific to the context. For example, signaling to a train or truck driver by making a fist with a bent elbow and pumping it up and down means “honk your horn.” But that same gesture after scoring a goal in a soccer game can mean “YES!”
Emblems are also very connected to culture. Because of this, you will want to be aware of what meaning you are communicating with your emblem. For example, most of us know that connecting your thumb and index finger into a circle with your other fingers flared up means okay in the United States. However, if you did the same gesture in Japan it means “money” and in France, it means “zero” or “worthless.”
Illustrators are similar to emblems, but instead of being directly translated, they aid the verbal messages and are more generalized meanings. For example, you can describe how big or small an object is, but it is even more effective to also show with your hands. The visualization is aided because of how your motions connect to what you are saying. To demonstrate the importance of illustrators, attempt to give directions or describe something specific without using your hands. It’s very difficult to do!
Types of Gestures
An emblem happens when the body creates something which can be interpreted as a verbal word or phrase.
Illustrators are similar to emblems, but instead of being directly translated, they aid the verbal messages and are more generalized meanings.
Facial Expressions
Faces are fantastic places for expression and communication. Facial expressions are when a speaker uses their face to communicate. The face is often completely forgotten as a communicative space. Speakers should be very aware of their face to both increase their communication and prevent sending unintentional messages to the audience. When thinking about facial expressions, it’s important to avoid a blank or unexpressive face. You also don’t want to rely on one facial expression the whole time. Like your vocal tone, your face helps convey meaning. You want it to match your topic and change with the specific information in your speech. Smiling, for example, is incredibly underused. Many speakers get nervous about speaking and forget the elemental power of a smile. Obviously, there are times and topics for which a smile would not be the appropriate facial expression. But just as we do in conversations with our friends, do not be afraid to use your face to help communicate.
Eye Contact
Eye contact is important for establishing a connection and communicating with the audience. Eye contact is when the speaker meaningfully connects to the audience with their eyes. The first step to utilizing eye contact is to know your information well enough to be able to speak while making eye contact. This step may seem like common sense, but it can be incredibly difficult to do. Most beginning speakers rely very heavily on their notes or manuscript. I have often told students that I’m jealous of the podium or notecard because it gets all their attention! It may seem scary to look up at the audience, but sustained eye contact has the power to make you feel both physically and emotionally closer to each other. [i] In Western culture, eye contact works to establish a connection, communicate confidence, and affirm credibility.
Once you’re able to look up at the audience, it is important to practice looking directly in the eyes of the audience members. You cannot fake eye contact! If you can see your audience, they will know whether you are actually looking at them or if you are looking over the top of their heads. [ii] Direct eye contact is especially important if it is a smaller audience. If it is a larger audience or if you are on a lighted stage and can’t see the individuals in the audience, you will still want to direct your energy at specific spots to make it feel personal. There is no set time for how long to hold eye contact, as it is another variable which changes with the situation and circumstances. However, most speakers think they are holding their eye contact for longer than they are. Audiences gain a tremendous amount of energy and connection through eye contact, so making sure you are holding your eye contact for a significant amount of time is important.
Try It: Holding Eye Contact
One of my favorite mentors from college does this activity in class to show how really effective eye contact should make you feel. He will look at someone and say “Hi! You are my favorite. You are the only person I care about in this room. All these other people don’t mean anything to me. I have to look over there for a minute, but I’ll be right back…don’t forget you’re my favorite!” Then he looks to the next person and says, “Hi! You’re my favorite. You’re the only person I care about in this room…” After three or four people you understand how eye contact can make you feel like you are important and being spoken to at the individual level.[1] To practice eye contact, rehearse in front of objects with eyes. Obviously, a practice audience is the best. But if you don’t have one, you can use stuffed animals, pictures, posters, or anything that has eyes you can connect with. Set a few up around the room and practice playing connect the dots with your eyes while you speak. This will help you practice moving your attention from person to person instead of glancing at the wall, the clock, the floor on your way from one individual to another.
Make your Movement Matter
To make choices about your movement, you first need to be conscious of your body while speaking. I once watched a student twirl the lanyard from the keys in his pocket for most of his speech. When he saw the video, he was shocked because he had no memory of what his hands were doing during the speech. The brain is complicated and tricky. You need to train your brain to recognize and control what your body is doing while you speak. This training is comparable to a basketball player doing layups over and over or a baseball player practicing their swing. You want to know the movements so well that your muscle memory takes over while you are speaking. Many people will either not move at all or move for no particular reason.
Remember, movement helps aid in the communication process. In the same way, you are carefully selecting your words, you also want to choose your movements. If you don’t have a justified reason to move, you do not need to move. Save your energy for when the movement aids your message. One visualization that helps me is picturing my body as full of energy. That energy has to be used for certain things, such as making a sound to say the words, thinking about what comes next, and moving my head to have good eye contact. Sometimes the body does things that waste energy. Many people have ineffective habits, such as crossing legs, leaning on the podium, or pacing. Personally, I sway. If left to my own devices, I would sway the entire time I teach a course. Which would be incredibly distracting and unnecessary, not to mention tiring. So, I employ body consciousness to focus that energy into my words instead of wasting it swaying. This consciousness can take a lot of practice and mental energy. However, by employing body control and making conscious movements, you can increase your audience connection and enhance your topic.
Parts of Kinesics
Posture is the arrangement of your bones and muscles so that each area of the body is allowed to do its job to its best ability.
Gestures are when our arms and hands use their different types of movements to create emphasis, meaning, and symbols.
Facial expressions are when a speaker uses their face to communicate.
Eye contact is when the speaker meaningfully connects to the audience with their eyes.
Proxemics deals with space and location, specifically with how close humans are to each other. There is certainly a physical aspect to how bodies move together in spaces. There is also a cultural connection to proxemics. Think about how you are around certain people. You probably have a specific comfortable distance you usually stand away from people, and that distance most likely varies based on who the other person is. You may also have that one friend who has no personal space and will talk very close to you.
Proxemics deals with space and location, specifically with how close humans are to each other.
Proxemics is important in public speaking. If a podium or table is in the room, you will need to make a choice whether to stand behind, in front, or move the object out of the way. You do not want to be too far away from our audience, as a connection with the audience is important. However, you also don’t want to be too close, potentially making your audience uncomfortable or cutting off eye contact to parts of your audience. If you choose to move during your speech, pay attention when you are moving away and when you are moving toward them. Increasing or decreasing your distance during specific parts of your speech can enhance your message.
How you look matters, but I often find my students oversimplify this idea. There isn’t one way to look or appear. My students frequently ask if they have to “dress up” for their speeches. I point out that appearance doesn’t appear anywhere in my grading rubric, but appearance impacts a speaker’s ethos. It is more important that you are thinking critically about your speaking appearance than relying on one way to always look.
When you have to speak in public, consider the details of the situation. Is there anything specific you should wear to the occasion? How will your clothing communicate? Will it interact with your meaning? In an advanced public speaking course I taught, an experienced public speaker who showed up to every speech day in a full suit and pantyhose. This student was a self-proclaimed nerd and a huge Trekkie, so for a humorous speech assignment, she chose the topic of Star Trek. In the feedback session, a classmate said, “it’s too bad you don’t have a Star Trek uniform. That would have really added to your speech.” The student’s face fell—of course she owned a uniform! But, it had never occurred to her to wear it because she was so used to dressing up for speeches. For her final speech, she wore her Star Trek uniform and noted how it was the first public speech she’d ever given in anything other than a suit, citing that as part of her growth. As long as you are critically thinking about your appearance during a speech, you will be able to make conscious choices about what to wear.
Types of Preparation and Delivery
There are four styles of delivery that tend to be most useful for public speaking: manuscript, memory, impromptu, and extemporaneous.
Speaking from a Manuscript
In my experience, speaking from a manuscript is the type of delivery people tend to want to try. I have had students say it makes them feel more safe and comfortable to have every word planned out. That is an advantage of speaking from a manuscript. Manuscript speaking should be used in cases where getting the exact words correct are very important. In cases of intense or emotional speaking, a manuscript can also be the best delivery method. I had the opportunity to give my father’s eulogy when I was 21. This was an instance when I choose to use a manuscript in order to have a very well-constructed speech in an emotional time. There may be formal contexts where a manuscript would be preferred or follows the norms of the occasion. Former President Obama is an excellent example of someone who employs manuscript speaking in emotional times like after the Sandy Hook Elementary School shooting. A manuscript allowed the president to be comforting even in the face of tragedy.
If you plan to speak from a manuscript, you need to be aware of the challenges this type of speaking creates. Effectively speaking from a manuscript is harder than most people anticipate. Remember, the words are only part of the issue. As we have seen in this chapter, there are so many other components that go into delivery. Reading from a manuscript often causes speakers to talk very fast and not look up enough to connect with the audience. Because of this, manuscript speaking often leads to an uninteresting or disconnected performance. But, this does not mean manuscript delivery can’t be done well. Delivery from a manuscript can be effective with a significant amount of time and practice.
Speaking from Memory
There are some instances that may benefit from a memorized speech . For example, you may find yourself in a situation where memorization is required, such a speaking contest. You may find times you don’t want to use notes, such as at a wedding giving a toast. Memorization can be very beneficial, especially if the speech is short or the material is very familiar to you. First, memorization is the method that allows for the most audience connection. Since you don’t notes or a script to look at, you can engage your body, face, and eyes with the audience the entire time. Practicing your material thoroughly can put the speaker at ease.
But, like manuscript speaking, people greatly underestimate how much work it takes to speak from memory effectively. Different people have varying abilities when it comes to memorizing, but it almost always takes longer to memorize than people anticipate. You can’t just memorize the words, but rather you must know the material deeply in order to confidently speak from memory. Additionally, while the payoff can be great, so is the risk. Even with a lot of practice, speaking from memory may increase nerves and there is always a chance of a forgetting the material. Even if a speaker is well rehearsed, blanking in the moment is possible. You will want to practice blanking and know how to handle it if it happens. Finally, you will need to work hard to speak in the moment. While this method does allow you the most freedom with your voice and body in the moment, it is common to sound over-rehearsed or on autopilot. Make sure you are staying in the moment by really talking to your audience instead of at them.
Try It: Tips for Memorizing
- The more you can do to help your brain remember, the easier it will be to learn your speech. One way to help is to color-code your script by point. If your intro is one color, your first point is a different color and so on, it will help your brain remember the pieces of your speech. Another way to help is to stand in the places you plan to give each point. If you plan to move, placing your color-coded part in that place to help you associate the words with the space can be very effective. This process mimics how Greek orators memorized long stories and passages. They would walk, associating the ideas with where they were.
- Combine content memorization with word for word memorization. Use your outline to memorize the flow of ideas, the main points and where they go. Then, if you mess up or forget the individual words in a spot, you will be able to default to talking about the main ideas or jumping to the next part you remember.
- Practice in multiple contexts. Moving contexts will help your brain recall in many different circumstances. If you only ever practice in the car, your body will not be used to standing to deliver. Practicing in multiple spaces and for actual people can help increase the trustworthiness of the memory recall.
Impromptu Speaking
Impromptu speaking happens when a person has little or no time to prepare for the speaking situation. You may be thinking that this mode of delivery sounds terrifying, but you actually already practice impromptu speaking quite often. Anytime someone asks you for a short introduction about yourself, you speak to a group about yourself for a few minutes; or, when someone asks what you thought of the movie you just saw and you give a detailed answer, you are employing impromptu speaking. This method is not one that should be chosen for a speech you have time to or are required to prepare. Instead, think of this more as a skill or a recognition of circumstance to improve your speaking in these moments.
One key to impromptu speaking is to practice active listening. If you are in a meeting or a class where you know you may be called on to share your thoughts, intensely listening to what is happening and mentally engaging in the ideas will help you formulate your answer if someone asks you to talk. Anticipating impromptu opportunities can always be helpful in mentally preparing. I have been to several funerals and memorials where they open up the floor for people to share memories or say a few words. In these cases, I start thinking about what I want to say in advance by going over the order of my brief message in my head. In some cases, you may even want to jot down a few quick notes to help you stay focused.
Extemporaneous Speaking
The definition of extemporaneous speaking is to speak from limited notes. Extemporaneous speaking often gets confused with impromptu or off-the-cuff speaking, with people assuming you don’t have to prepare much before the speech. But, extemporaneous speaking is actually an engaged process that forces you to do a lot of research, organizing, and writing before you actively practice your delivery. There are several advantages of extemporaneous speaking. First, you are prepared but flexible in the moment. This level of preparation can prevent you from sounding robotic and encourage you to react to your specific audience in the speaking moment. Second, this type of speaking allows you opportunities to connect with the audience while not having to rely on your memory recall to know every word. Finally, you can adapt to your audience and the situation. If the audience laughs or reacts really well to something, you can mention it or add a reaction. If you are running out of time, you can make adjustments quickly to make sure you get out the most important information with the remaining speaking time.
The main disadvantage of extemporaneous speaking is that most people are not familiar with this process and it takes some getting used to. Beginning speakers, even if they are attempting extemporaneous speaking, will often make outlines with too many details and not practice enough which usually turns into reading a script. The process for practicing a strong extemporaneous speech can feel very different than other types of speaking methods. Instead of spending the majority of the time crafting each word, you need to practice talking. This practice can feel non-intuitive to writers or people who want their speech to sound perfect. Instead of writing every word, you want to craft a strong outline to use while you speak. Then, you want to stand up and practice it. I will say that again so you really believe me—stand up and try it!! Do not wait until you think you have everything perfect. You will run out of time, as it will never be perfect. And, practicing will help you make your outline stronger. Strengthening your outline with help you speak better in the moment. Go back and forth until you think you have a strong grasp on the concepts and can speak from your notes in the strong way you practiced.
This type of delivery is often the most effective and the one you will probably utilize the most beyond speaking classes. I highly encourage you to learn this skill and to practice it. You want to have a grasp of all of the styles of delivery. If you are in a class, that is a great place to practice extemporaneous speaking and get better at it. That way you understand and can use the multiple methods of delivering speeches. Extemporaneous speaking is often the most employed style in prepared speeches. It is what you will likely use in your job or at events you’ve been asked to speak. Learning how to do it well will be incredibly useful.
Remember, the most important thing is to choose the method that fits you and the situation best. You may also want to consider your strengthens and weaknesses as a speaker. The more you are critically thinking about the speech and it’s circumstances, the better qualified you are to make choices about how to best get your message to the audience.
Delivery and Audience Connection
You are not a tv.
Many speakers suffer from what I have termed “the TV effect.” Have you ever noticed your TV doesn’t care about you? If you are watching it and you have to leave to get a snack, the TV just keeps on playing. It doesn’t wait, and it doesn’t pause. Or, you laugh out loud at something in a show. The TV doesn’t pause for your laughter or even recognize you have laughed. At times, speakers act this way. They are nervous and just want to get the speech done. So, they get up and go! However, the brilliance of performance is how we can adjust in the moment and react to what is happening in our current situation. Your speaking is enhanced by the audiences’ reactions, the space you are speaking in, and how you are performing in the moment. Keep working to utilize the tools in this chapter to enhance your delivery during live performances.
You are not a train
The fear of doing something “wrong” often prevents speakers from achieving an audience connection. They are afraid they will mess up. I’ve even seen speakers ask to “start over” as if I am in control of them. Speakers often act like they are a train on train tracks. When it’s time to go, they go! They are chugging along, not looking up, not pausing, not paying attention to the audience, because they are afraid they will mess up and fall off the tracks. If a train is disturbed in its route, it doesn’t have a lot of options. It can go forward, backward, or just fall over. You are not on train tracks. Rather, you are in a field on a fairly trampled path. You have crafted the way to go but may veer off for one reason or another. If that happens, pick some berries, and find a way back to the path. Your audience may think that’s part of the journey or might be pleasantly surprised by the detour.
You are a tour guide!
Remember, your speech is a new destination where your audience has never been, and you are their tour guide. If you throw them onto the bus, hit the gas at 100 miles an hour, and never point out the sights, they are not going to enjoy the tour. You have the power to make it enjoyable for them. Help them onto the bus. Make sure they are comfortable. Connect with them. Go at a decent pace for them, so they don’t feel like you’re going to “crash.” Remember, that pace might be different than you want to go as the driver. Have you ever ridden with someone who is driving just a little too fast? They know they are in control because they are driving. But, the passenger does not necessarily feel comfortable. Adjust your pace with the audience in mind. Point out the important parts of your speech using emphasis. Make sure they can hear you. By being a good tour guide, your audience will definitely enjoy the trip!
Being yourself
When learning how to speak, speakers often fall into a few delivery traps when they are trying to deliver the speech “correctly.” They rely on reading or ignore their audience. Even when they conquer some of these basic delivery strategies, they still revert back and sound like a generic speaker. They fall into vocal patterns and don’t choose the pacing for their material or audience. They sound fine on the surface, but they don’t sound like themselves. In an attempt to do the speech “right,” speakers end up not actually being effective because they are not making conscious choices with themselves and the audience in mind.
Even if you are nervous, keep working to channel the verbal and physical qualities that are unique to you. Audiences want personality. Do not be afraid to let yours come through. You do not need to sound scripted or robotic to be an effective speaker. In fact, most people prefer someone who they can tell is a person beyond the confines of the speaking moment. One thing that can help you relax into being your engaging self is to think of yourself as an audience member. What do you enjoy? How do you want to be talked to? If you don’t enjoy monotone speaking (and few do), then work to have vocal variety. If you don’t want to work to hear and understand the words, work to be loud enough. If you prefer someone who is smiling, connected and engaging you, then work to be that person! You have the power to be entertaining! It takes practice, but you are capable of engaging the audience as yourself.
Audience participation
It is tempting to think of a speech as a speaker standing in front of an audience dumping information on them. But, as we have learned in this chapter, delivering a speech is an interactive performance that involves both the speaker and the audience. The level of audience participation may vary based on the speech and situation. For example, there may be times you ask questions to the audience that you actually want them to answer. Make sure you are patient and give them enough time to answer, as they may be used to answering a speaker’s questions.
Regulators , or gestures that control the flow of interaction can be used here. This may involve head nodding or moving your arms in a way to encourage your audience to participate. You may even find yourself in situations where there is a question and answer session as part of your speaking opportunity. The more you know about your topic, the more at ease you will be during this period. It is common to fear that an audience member might ask a question and you don’t know the answer. If this happens, there is no need to fake your way through an answer. Just explain how you don’t have that specific information and potentially discuss where they could find it.
Regulators are gestures that control the flow of interaction.
Actively listening to the question posed will help you formulate an answer. Don’t be afraid to be short and sweet. Often by that time, the audience has sat through your whole speech. While there are certainly times and occasions for drawn-out answers and discussions, be aware of how long you take to answer. They may be looking for a short supplement to what you already covered.
You have the power!
In the end, remember you are in charge of your vocal and physical choices as a speaker. It doesn’t always feel that way, but with practice and exercises, you will gain more awareness of what your voice and body are doing during a speech. Then, you will be able to make conscious choices to control them in order to make your speech more impactful. By working on delivery alongside the construction of your speech, you ensure your audience with be engaged and listening to you. Your practicing will help get your audience interested in your topic, retain what you are saying, and think deeply about your concepts.
Stand up, Speak out Copyright © 2017 by Josh Miller; Marnie Lawler-Mcdonough; Megan Orcholski; Kristin Woodward; Lisa Roth; and Emily Mueller is licensed under a Creative Commons Attribution-NonCommercial-ShareAlike 4.0 International License , except where otherwise noted.
Share This Book
Press ESC to close
Mastering Effective Speech Delivery: From Practice to Performance
Start this journey! Dive into the amazing world of effective speech delivery. Find out the secrets of how to engage an audience. Transform practice into incredible performances!
Connect with the audience from the start. Get their attention with interesting opening lines and stories. This sets the stage for a remarkable speech.
Understand body language and vocal projection. Use facial expressions, gestures, and tone to emphasize your message. Show confidence and be authoritative.
Martin Luther King Jr.’s “I Have a Dream” speech is a shining example of great communication. King inspired millions with his passion and words. It’s proof of the potential of effective speech.
To be a masterful speaker, practice storytelling, connecting with an audience, and using body language. Draw inspiration from great orators. Embrace your inner orator! Make a lasting impact with your words.
Importance of Effective Speech Delivery
Delivering a speech effectively is essential for capturing the audience’s attention and getting your message across. Here are 4 key reasons why:
- Engagement: Deliver your speech in an engaging way and your listeners will stay hooked until the end. This ensures that your message resonates with them.
- Clarity: Delivery makes your speech clearer. This helps people understand your words and the main points of your message.
- Persuasion: Good delivery has a persuasive effect. Use the right tone, gestures, and body language to establish a connection with the audience and sway them towards your viewpoint.
- Rapport-building: Effective delivery builds a rapport between you and the audience. Your confident demeanor builds trust and engagement.
It is also important to remember that delivery requires practice and preparation. Pay attention to vocal variety, pacing, enunciation, body posture, and gestures.
Take Tony Robbins as an example – he once gave an inspiring speech that changed the lives of many. His passion filled every word and the crowd was entranced. By delivering the speech with such passion and conviction, Tony Robbins inspired and empowered the audience, leaving a lasting impact on their lives.
Preparing for Speech Delivery
Maximize potential as a speaker and successfully convey your message with this 6-step guide on prepared speech delivery . Follow these steps:
- Determine the purpose and select the topic .
- Research for relevant information and supportive evidence .
- Create an outline, using headings and subheadings .
- Craft an attention-grabbing intro and clearly state the purpose .
- Follow with a coherent presentation of main points and examples .
- Incorporate visuals like slides or props to enhance understanding .
- Lastly, practice delivery techniques like pacing, modulation, body language, and eye contact . Get feedback from others to refine further.
Don’t forget to refine language for the target audience. Look to Martin Luther King Jr.’s “I Have a Dream” speech for inspiration – a powerful, passionate, and compelling speech that captivated the audience and started a movement.
Practicing Speech Delivery
Learn the art of speech delivery with this 6-step guide !
- Prep : Research & gather info. Organize thoughts and make an outline.
- Warm-up : Do vocal exercises like breathing, tongue twisters & scales.
- Memorize : Get key points down. Practice without notes or prompts.
- Body Language : Check your facial expressions, gestures & posture in a mirror.
- Rehearse : Keep increasing the speed & emphasize important words.
- Feedback : Get constructive criticism from trusted people. Join a club to practice.
Remember, each individual has a unique style. Embrace it & stay open to learning opportunities.
True History: Winston Churchill was a master of speech delivery . His powerful speeches during WWII motivated & inspired the UK. He was meticulous in his prep & used rhetorical devices to great effect. His speech delivery had a major impact on history.
Techniques for Effective Speech Delivery
Speech delivery is key to captivating your audience and getting your message across. To master the skill, here are three techniques to enhance it:
- Body Language: Move and gesture purposefully to engage the audience. Use hand and facial expressions to emphasize points and convey emotions. Stand tall and keep an open posture.
- Vocal Range and Tone: Vary your pitch, volume, and tone. Pause for emphasis and modulate your voice for a dynamic flow.
- Eye Contact: Establish eye contact with your audience to build trust. Look at individuals or small groups. Make your speech personal and persuasive.
Remember, successful speech delivery goes beyond words. To perfect it, rehearse in front of a mirror or record yourself. Practice makes perfect!
Also Read: Find Your Passion: A Path to Self-Discovery and Fulfillment
Overcoming Nervousness
Nerves can trip up even the most eloquent speakers, but with a few effective strategies, you can conquer them. Preparing is key. Invest time in practicing your speech and knowing it backwards and forwards. This will build confidence and reduce nervousness.
Visualize success too. Imagine you’re delivering an awesome speech to a captivated audience. This exercise helps create positive thoughts and boosts your assurance.
Controlled breathing is invaluable for fighting nerves. Slow, deep breaths can soothe the mind and relax the body. Taking care of yourself – like getting enough sleep, eating well and exercising – also helps reduce anxiety.
Let me share an inspiring story. A young executive was set to give a presentation to lots of industry experts. Despite feeling jittery beforehand, she practiced and rehearsed her speech. On the day, she focused on visualizing success and took deep breaths for inner calmness. As she spoke confidently and connected with the audience, her nerves vanished. By using these strategies, she conquered her nerves and gave an outstanding performance.
As this tale shows, conquering nervousness isn’t impossible. With dedication, visualization exercises, controlled breathing and self-care – anyone can beat their anxiety and speak confidently. Remember everyone gets nervous sometimes – how we manage it makes us stand out as confident speakers.
Tips for Captivating the Audience
To captivate your listeners , you need effective speech delivery! Here are some tips to try:
- Be personal: Relate to the audience with anecdotes or experiences.
- Use body language: Use gestures, facial expressions, and posture to make your message more impactful.
- Tell stories: Storytelling adds emotion and helps the audience understand your message better.
- Use visual aids: Slides or props can add visual interest and comprehension to your speech.
- Pause for emphasis: Pauses give time to reflect, create suspense, and highlight important points.
Adapt your speech to meet the needs of your listeners. And don’t forget the power of humor! Incorporate tasteful humor at appropriate moments to keep engagement high.
Did you know? Visuals can increase information retention in the audience by a whopping 400%!
Also Read: Top 100 Commonly Used A to Z Phrasal Verbs for English Fluency
For great speech delivery, it’s important to practice and plan. Engage the audience with body language, vocal variation, and clear pronunciation . Incorporate visuals and tech to boost the impact of the speech. Adapt to the audience’s needs and interests to keep their attention. Remember that practice makes perfect!
To make it unique, include storytelling techniques to engage the audience emotionally. Use rhetorical devices like similes and metaphors . Also, adjust pacing and rhythm for emphasis.
We recall an inspiring incident involving Dr. Martin Luther King Jr. His “I Have a Dream” speech in 1963, inspired millions. His voice and powerful message advocating for racial equality captivated the audience. His ability to connect emotionally, through vivid language and imagery, showcases the power of effective speech delivery. Know More – The Fluent Life
Frequently Asked Questions
Q1: What are some tips for effective speech delivery? A: Some tips for effective speech delivery include practicing beforehand, using body language and gestures, speaking clearly and confidently, and engaging the audience through eye contact.
Q2: How can I improve my speaking voice for better speech delivery? A: To improve your speaking voice, you can try exercises like breathing techniques, vocal warm-ups, and speaking with proper posture. It is also helpful to listen to and mimic good speakers to develop your own style.
Q3: How do I overcome nervousness when delivering a speech?| A: To overcome nervousness when delivering a speech , you can prepare well in advance, practice in front of a mirror or with a supportive audience, focus on your message rather than your fear, and use relaxation techniques such as deep breathing.
Q4: What are some common mistakes to avoid during speech delivery? A: Some common mistakes to avoid during speech delivery include speaking too fast or too slow, using excessive filler words like um or uh, reading directly from notes instead of engaging with the audience, and lacking enthusiasm or energy in delivery.
Q5: How can I keep the audience engaged during my speech? A: To keep the audience engaged during your speech, you can use storytelling, humor, visual aids, rhetorical questions, and interactive elements like asking for volunteers or involving the audience in small activities. It is also important to maintain a confident and enthusiastic delivery.
Q6: What are effective ways to conclude a speech for a strong impact?
A: Effective ways to conclude a speech for a strong impact include summarizing key points, providing a memorable closing statement or call-to-action, using inspirational quotes or stories, and leaving the audience with a thought-provoking question or idea to ponder upon.
Leave a Reply Cancel reply
Save my name, email, and website in this browser for the next time I comment.
Share Article:
You might also like
Public Speaking for Social Impact: A Strong Tool
Public Speaking in Digital Age: Webinars and Online Conferences
Public Speaking Ethics: Principles of Responsible Communication
Other stories, building confidence in public speaking: be successful speaker, effective audience engagement techniques: keep them interested.
Grand Valley State University
Search the grand valley state university speech lab, the grand valley state university speech lab.
- Appointments
- Hours & Locations
- Guide Sheets
- Speech Lab Staff
- Syllabus Information
Delivery is the way in which we present our speech. It is generally divided into two categories, verbal and nonverbal delivery, and includes everything from the way we say the words to our hand and body movements. Good delivery does not make up for poor content, though good delivery is essential to a good speech. Remember, delivery is an area that improves exponentially with practice! Here are some common tips skilled speakers use to get their message across clearly and persuasively.
Think Conversational Quality
This phrase captures many different aspects of good delivery, but what does it mean? Think of a time you have had a meaningful conversation with someone you respect and are comfortable being around. How fast do you speak? How do you pronounce words? Do you talk with your hands? Typically, this is the style you should use for public speaking. Next, let's break down some specific aspects of delivery.
Verbal Delivery
Rate - Research shows that audiences favor quicker speakers over slower speakers. Speaking very slowly could give the impression that you are not practiced or do not know the material. Keep your speaking pace up, but do not speak so fast that the audience might miss something important. Think about conversational quality. How fast would you speak in that scenario? Use that as a baseline for your speaking rate.
Inflection - Inflection refers to the changes in pitch or tone of a speaker. We use inflection as a crucial part of daily speech, though it is easy to forget once in front of a crowd; it is easy to stay the same pitch and simply read what is written. Avoid this monotone delivery style. Inflection gives our words life and adds emotion to our expressions.
Pauses - We use pauses for different reasons: to signal the end of a thought, give an idea time to sink in, and lend dramatic impact to a statement. While practicing your speech, look for moments where you could pause to let the audience sit with something you've just said - especially if it is the main point or something vital to your message.
Nonverbal Delivery
The voice is usually the first thing that comes in speech presentations, but we also communicate with our bodies . The nonverbal elements of delivery discussed below can help us appear confident and competent at the podium.
Personal Appearance - How we look matters, both to ourselves and to our audience. Dressing so that you feel presentable and professional will help you give a better speech and reduce your anxiety about being judged. Your audience will appreciate you putting your best foot forward as well. Looking nice is a sign that you care about what you are going to say.
Movement - It is good to practice to see how speech anxiety influences your movement. Many develop nervous habits such as shifting their weight from one foot to the other, using uncontrollable hand motions, or pacing back and forth. The distracting movement will disappear as you become more comfortable and practiced.
Gestures - Motioning with your hands can help emphasize your message, but it can also become a distraction. There is no perfect amount of gestures, they should just be natural and not so excessive that they take focus away from your message. Remember to think about how you would gesture during a natural conversation.
Eye Contact - Considered the base level of communication, eye contact is the best way to establish a relationship with your audience. An absence of eye contact can quickly mean an absence of the audience's attention. Eye contact also aids in making you seem honest and credible, while failure to do so can sometimes come across as dishonest or insincere.
Prepared by GVSU Speech Lab Consultants & Carl J. Brown
Some information adapted from Stephen Lucas' The Art of Public Speaking , Tenth Edition.
Speech Lab 154 Lake Michigan Hall 1 Campus Dr. Allendale , Michigan 49401
Speech Lab (616) 331-8115 speechlab@gvsu.edu
Spring & Summer Semester Hours Monday - Thursday 9:00am - 4:00pm
- GVSU is an AA/EO Institution
- Privacy Policy
- HEERF Funding
- Disclosures
- Copyright © 2024 GVSU
Want to create or adapt books like this? Learn more about how Pressbooks supports open publishing practices.
Chapter 5: Presenting Your Speech Module
Techniques for Effective Delivery
Use of your body.
As you stand before an audience, be confident and be yourself. Remember, you planned for this speech, you prepared well, and you practiced so that you know the material you will present. You are probably the expert in the room on this subject. If not, why are you the one making the presentation?
You need to consider not only what you say, but also how your body will support you and your words. When your actions are wedded to your words, the impact of your speech will be strengthened. If your platform behavior includes mannerisms unrelated to your spoken message, those actions will call attention to themselves and away from your speech.
Here are five areas on which to focus as you plan, practice, and present:
- Gripping or leaning on the lectern
- Finger tapping
- Lip biting or licking
- Toying with a pen or jewelry
- Adjusting hair or clothing
- Chewing gum
- Head wagging
These all have two things in common: They are physical manifestations of simple nervousness and they are performed unconsciously. When you make a verbal mistake, you can easily correct it, because you can hear your own words. However, you cannot see yourself, so most distracting mannerisms go uncorrected. You cannot eliminate distractions unless you know they exist.
The first step in self-improvement is to learn what you want to change. In speech preparation, nothing is as revealing as a video of your self. The first step in eliminating any superfluous behavior is to obtain an accurate picture of your body’s image while speaking. This should include:
- Body movement
- Facial expressions
- Eye contact
- 2. Build Self-Confidence by Being Yourself: The most important rule for making your body communicate effectively is to be yourself. The emphasis should be on the sharing of ideas, not on the performance. Strive to be as genuine and natural as you are when you speak to family members and friends.Many people say, “I’m okay in a small group, but when I get in front of a larger group I freeze. ” The only difference between speaking to a small informal group and to a sizable audience is the number of listeners. To compensate for this, you need only to amplify your natural behavior. Be authentically yourself, but amplify your movements and expressions just enough so that the audience can see them.
- 4. Build Self-confidence through Preparation: Nothing influences a speaker’s mental attitude more than the knowledge that s/he is thoroughly prepared. This knowledge leads to self- confidence, which is a vital ingredient of effective public speaking.How many of us have ever experienced a situation in which we had not prepared well for a presentation? How did we come across? On the other hand, think of those presentations that did go well. These are the ones for which we were properly prepared.
Facial Expressions
Leave that deadpan expression to poker players. A speaker realizes that appropriate facial expressions are an important part of effective communication. In fact, facial expressions are often the key determinant of the meaning behind the message. People watch a speaker’s face during a presentation. When you speak, your face -more clearly than any other part of your body -communicates to others your attitudes, feelings, and emotions.
Remove expressions that do not belong on your face. Inappropriate expressions include distracting mannerisms or unconscious expressions not rooted in your feelings, attitudes, and emotions. In much the same way that some speakers perform random, distracting gestures and body movements, nervous speakers often release excess energy and tension by unconsciously moving their facial muscles (e.g., licking lips, tightening the jaw).
One type of unconscious facial movement which is less apt to be read clearly by an audience is involuntary frowning. This type of frowning occurs when a speaker attempts to deliver a memorized speech. There are no rules governing the use of specific expressions. If you relax your inhibitions and allow yourself to respond naturally to your thoughts, attitudes, and emotions, your facial expressions will be appropriate and will project sincerity, conviction, and credibility.
Eye Contact
Eye contact is the cement that binds together speakers and their audiences. When you speak, your eyes involve your listeners in your presentation. Jan Costagnaro says, “When you maintain eye contact, you present an air of confidence in yourself and what you are communicating. People who are listening to what you are saying will take you more seriously, and will take what you say as important. If you lose eye contact or focus on everything else but the person(s) you are speaking to, you may not be taken seriously and the truth in your points may be lost. ” There is no surer way to break a communication bond between you and the audience than by failing to look at your listeners. No matter how large your audience may be, each listener wants to feel that you are speaking directly to him/her.
The adage, “The eyes are the mirror of the soul, ” underlines the need for you to convince people with your eyes, as well as your words. Only by looking at your listeners as individuals can you convince them that you are sincere and are interested in them and that you care whether they accept your message. When you speak, your eyes also function as a control device you can use to ensure the audience’s attentiveness and concentration.
Eye contact can also help to overcome nervousness by making your audience a known quantity. Effective eye contact is an important feedback device that makes the speaking situation a two-way communication process. By looking at your audience, you can determine how they are reacting.
When you develop the ability to gauge the audience’s reactions and adjust your presentation accordingly, you will be a much more effective speaker. The following supporting tips will help you be more confident and improve your ability to make eye contact:
Know your material. Know the material so well that you do not have to devote your mental energy to the task of remembering the sequence of ideas and words.
Prepare well and rehearse enough so that you do not have to depend too heavily on notes. Many speakers, no matter how well prepared, need at least a few notes to deliver their message. If you can speak effectively without notes, by all means do so. But if you choose to use notes, they should be only a delivery outline, using key words. Notes are not a substitute for preparation and practice.
Establish a personal bond with listeners. Begin by selecting one person and talking to him/ her personally. Maintain eye contact with that person long enough to establish a visual bond (about five to ten seconds). This is usually the equivalent of a sentence or a thought. Then shift your gaze to another person. In a small group, this is relatively easy to do. But, if you are addressing hundreds or thousands of people, it is impossible. What you can do is pick out one or two individuals in each section of the room and establish personal bonds. Then, each listener will get the impression you are talking directly to him/her.
Monitor visual feedback. While you are talking, your listeners are responding with their own nonverbal messages. Use your eyes to actively seek out this valuable feedback. If individuals aren’t looking at you, they may not be listening either. Make sure they can hear you. Then work to actively engage them.
Your Appearance Matters
Multiple studies have has shown that appearance influences everything from employment to social status. Whether we like to admit it or not, ours is a culture obsessed with appearance. Attractive people are more likely to get the job, get the promotion, and get the girl (or guy). Bonnie Berry’s 2008 research on physical appearance also shows that communicator attractiveness influences how an audience perceives the credibility of the speaker. Overall, more attractive speakers were thought to be more credible (51).
So what does that mean for you as you prepare for a speech? Bottom line: Make an effort. If your listeners will have on suits and dresses, wear your best suit or dress -the outfit that brings you the most compliments. Make sure that every item of clothing is clean and well tailored. Certainly a speaker who appears unkempt gives the impression to the audience that s/he doesn’t really care, and that’s not the first impression that you want to send to your listeners.
Fundamentals of Public Speaking Copyright © by Lumen Learning is licensed under a Creative Commons Attribution 4.0 International License , except where otherwise noted.
Share This Book
Speech Delivery Tactics To Win Your Audience And Make Your Point
Speech delivery is how you present what you have to say in your speech. There are four main kinds of speech delivery: impromptu, extemporaneous, manuscript, and memorized. What also counts in any speech delivery is how you use your voice and how you present yourself.
No matter what you have to say to an audience, the way you say it is what drives the point home. Speech delivery is the compounded effect of verbal and non-verbal messaging.
The words you share are the core of your speech, but body language, facial expressions, and tone of voice are what listeners often relate to.
Table of Contents
What Are The 4 Types Of Speech Delivery?
How you deliver your speech depends on the circumstances surrounding the speech.
1. Impromptu Speech Delivery:
Impromptu speaking is done without planning and often without notice. You might be asked to say a few words on a topic at a meeting or upon accepting an award you weren’t expecting to win. When in a new group, the leader might call upon you to introduce yourself as part of an icebreaker exercise.
For an impromptu speech, you are unlikely to have visual aids on hand to accompany the words, but you can still be poised and confident, use eye contact, and accent your words with meaningful gestures.
If you are in the public eye, you might expect to be interviewed on the spot at any time. You should have some pre-planned responses to questions about policy so you get your message across even in impromptu opportunities.
2. Extemporaneous Speaking Delivery:
An extemporaneous speech is well-planned but not memorized and given from notes. You follow the note cards as you cover the main points, but the specific lines are ad-libbed.
Speaking extemporaneously from note cards allows you to maintain better eye contact, add anecdotal stories, and be flexible with the presentation.
3. Manuscript Speech Delivery:
If a speech needs to be delivered in very measured and precise terms, manuscript speaking might be the perfect solution. The s peaker reads a manuscript speech from paper or a teleprompter . Having the words written down so they can be read word-for-word ensures it is done accurately when a precise message matters.
Speeches such as the President’s State of the Union are manuscript speeches. To make them flow correctly and not sound like the speaker is reading disconnected words, they should be formatted for easy reading.
4. Memorized Speech Delivery:
Sometimes there are situations where a person needs or wants to memorize a speech, just like actors do. Speeches at weddings or funeral eulogies are examples of times when the message should be given from memory.
Without looking down at notes or a paper, people sometimes try so hard to remember their words that they fail to connect with the audience. They don’t maintain eye contact or use voice inflection or vocal variety, and their speech can sound monotone.
Is there a preferred type of delivery? The type of speech delivery depends on the occasion, but extemporaneous speeches are the most natural sounding to the audience. If the speaker has practiced the speeches, including when to use any prepared visual aids or props, the speech delivery should be smooth.
What Are The 7 Cs Of Speech Delivery?
Public speaking is communication. The quality of your speech depends on putting the 7 Cs of communication into practice.
- Clear: Public speaking needs to be clear in its structure and presentation. A good speech makes it points to audience members with apparent logic . Avoid excessive jargon or technical terms, slang, idioms, confusing vocabulary, and remoted-sound passive voice makes the verbiage relatable . The speaker’s articulation should be crisp to easily understand every word.
- Concise: Everything you say should be relevant . Interesting stories or irrelevant material that fills time but lacks value are just fluff that dilutes the strength of your speech.
- Concrete: Concrete details are tangible things that add to the main point of your speech. Use language and examples that show your expertise and knowledge on the topic. Even if the speech is based on opinion, you should back up your position with facts.
- Correct: Speech content should be accurate and based on thorough research. The words and grammar you use and your pronunciation should be correct to prevent the audience from fixating on errors.
- Coherent and Cohesive: All the points in a speech should come together into a main speech topic. Transitions that link thoughts are helpful for this purpose.
- Complete: Though you have a limited time to present your speech, it should include c omplete thoughts about the important points you are trying to make.
- Courteous: Your audience has taken time out of their day to listen to your speech. You should make your presentation engaging and relatable , with language appropriate to your audience and tone appropriate to the occasion.
What Is The Difference Between Speech Delivery And Voice?
Vocal delivery includes different components of speech. This includes the rate at which you speak, your volume, pitch, pronunciation, articulation, and fluency. Do you enunciate words carefully? Are you speaking too loudly or softly? Do you use voice inflection to make points and prevent monotony? Can you correctly pronounce the words you are using?
Speech delivery includes not just your voice but facial expressions, eye contact, gesture, use of props and visual aids, etc. Nonverbal communication elements such as body language can help make an effective speech even more powerful.
What Is The Difference Between A Speech And A Presentation?
Speeches are the words you deliver. When you add visual aids, you make it a presentation.
Visual aids can vary from a PowerPoint or Google slide show to a trifold board to a prop you can display or hold. Using them correctly is valuable presentation skill.
If you are giving a presentation to convince a client that your company is the best to represent it, you might use PowerPoint. However, if you are giving a demonstration speech on how to fly fish, you might have a fly fishing rod in your hand when speaking.
There is a difference between a speech and a presentation, but many people use the two terms interchangeably.
What Is The Importance Of A Good Delivery In Speech?
Good delivery can make all the difference in giving a powerful speech. The delivery phase starts as soon as you step in front of an audience. First, get the audience’s attention by introducing who you are and perhaps jumping right into an exciting opening to hook them.
Whether your speech is impromptu, extemporaneous, memorized, or manuscript, you can wow the audience with your delivery.
Determining which is best for your speech depends on your intent and the situation.
What Is Good Delivery In Speech?
Unless you are called upon to give an impromptu speech that catches you by surprise, you should come to the podium ready to go with a well-structured speech honed to perfection through practice.
When giving a speech, there are specific aspects to delivering a powerful speech.
- Dress Appropriately: You may wear a suit or business casual, but your dress should be a notch above what the audience is wearing
- Posture: Stand tall with good posture. Don’t bend over or lean on the lectern or podium.
- Establish Credibility : The speaker’s credibility goes a long way to convincing people you know what you are talking about. Be certain to establish that with the audience.
- Notes: Consider using notecards instead of a transcript of your speech. This encourages natural pauses for eye contact. Make sure your note cards are formatted to be useful to you with large type and critical concepts you need to mention.
- Eye Contact : Looking up at the audience is very important to giving a good speech.
- Gestures : Gestures do not come naturally to every speaker, so use gestures if you can do so comfortably and without looking awkward. Practice what you will do with your hands as you rehearse your speech.
- Getting Started: Start with an attention grabber that may be a story, joke, or relevant statistic. You want to generate audience interest early on.
- Avoid Weak Words: Practice enough that you have eliminated the “umms” and “okays” from your vocabulary.
- Speed: Make sure you are not speaking too quickly or too slowly. Find balance.
- Voice Inflection: Work on varying your voice inflection so you do not sound monotone.
What Is The Difference Between Slow And Fast Delivery?
A good speaker controls both speed and inflection to keep the speech from becoming monotonous.
Sometimes it is appropriate to speed up your speaking to prove a point. Fast speaking can convey excitement or urgency .
If your timing gets off track, you may need to alter your delivery speed. When practicing your speech, you should develop a Plan B so you can cut your text down if you need to without compromising the speech. If you have extra time, you can add some additional prepared material.
What Is The Best Way To Improve Your Speech Delivery?
The best way to improve your speech delivery is to practice. Remember, the first time you give the speech will likely be rocky, which is why practicing is so important. You can practice for friends, in front of a mirror, or by recording yourself. When you watch the recording, it is a great opportunity to find ways you can improve your speech.
Another tactic is to watch strong speakers to find tips you might implement. Google great public speakers and see what comes up.
Recent Posts
Active Listening Absorbs The Whole Message, Not Just The Words
Active listening goes beyond hearing the words someone is saying to you and understanding the message they are conveying. Many only hear a small percentage of what is being said as they are...
Counteracting Fear Of Public Speaking With Coaching And Therapy
Nearly 75% of people experience the social phobia of fear of public speaking. The result may be nervousness before speaking or a full-blown panic attack. Practicing public speaking may lessen the...
Module 8: Delivering Your Speech
Putting it together: delivering your speech.
The most important element in delivering your speech as eloquently as possible is practice. The more you rehearse, the smoother your delivery will be and the more you’ll be able to deal with unexpected interruptions or challenges. Ideally, you’ll find time to rehearse in conditions as close to the actual speech as possible: using the same equipment and even the same space.
As you rehearse, here are some elements of speech delivery to focus on:
- Breath: Strong, sustained speaking begins with breath. Try to breath from the diaphragm, not from your shoulders.
- Articulation: Pronouncing the words so that your audience can follow the nuances of your argument.
- Pitch: Varying your pitch to avoid sounding monotonous.
- Rate: Speaking at the right rate for comprehension; not too fast and not too slow.
- Emphasis: Using emphasis to call attention to key points.
- Volume: Controlling your volume to add variety and call your listeners’ attention to the most important moments in the speech.
- Pauses: Never underestimate the power of the pause. It focuses the audience’s attention and creates anticipation. Not to mention, pauses give you time to think about what you’re going to say.
- Nonverbal aspects of delivery: Controlled body language and gestures help to reinforce your points and help the audience interpret the impact of your words.
Remember: More practice means less nervousness! Building in time to rehearse productively will make the speech far more effective and far less painful.
- Putting It Together: Delivering Your Speech. Authored by : Lumen Learning. License : CC BY: Attribution
14.4 Practicing for Successful Speech Delivery
Learning objectives.
- Explain why having a strong conversational quality is important for effective public speaking.
- Explain the importance of eye contact in public speaking.
- Define vocalics and differentiate among the different factors of vocalics.
- Explain effective physical manipulation during a speech.
- Understand how to practice effectively for good speech delivery.
There is no foolproof recipe for good delivery. Each of us is unique, and we each embody different experiences and interests. This means each person has an approach, or a style, that is effective for her or him. This further means that anxiety can accompany even the most carefully researched and interesting message. Even when we know our messages are strong and well-articulated on paper, it is difficult to know for sure that our presentation will also be good.
We are still obligated to do our best out of respect for the audience and their needs. Fortunately, there are some tools that can be helpful to you even the very first time you present a speech. You will continue developing your skills each time you put them to use and can experiment to find out which combination of delivery elements is most effective for you.
What Is Good Delivery?
The more you care about your topic, the greater your motivation to present it well. Good delivery is a process of presenting a clear, coherent message in an interesting way. Communication scholar Stephen E. Lucas tells us:
Good delivery…conveys the speaker’s ideas clearly, interestingly, and without distracting the audience. Most audiences prefer delivery that combines a certain degree of formality with the best attributes of good conversation—directness, spontaneity, animation, vocal and facial expressiveness, and a lively sense of communication. Lucas, S. E. (2009). The art of public speaking (9th ed.). Boston, MA: McGraw-Hill, p. 244.
Many writers on the nonverbal aspects of delivery have cited the findings of psychologist Albert Mehrabian, asserting that the bulk of an audience’s understanding of your message is based on nonverbal communication. Specifically, Mehrabian is often credited with finding that when audiences decoded a speaker’s meaning, the speaker’s face conveyed 55 percent of the information, the vocalics conveyed 38 percent, and the words conveyed just 7 percent. Mehrabian, A. (1972). Nonverbal communication . Chicago, IL: Aldine-Atherton. Although numerous scholars, including Mehrabian himself, have stated that his findings are often misinterpreted, Mitchell, O. (n.d.). Mehrabian and nonverbal communication [Web log post]. Retrieved from http://www.speakingaboutpresenting.com/presentation-myths/mehrabian-nonverbal-communication-research scholars and speech instructors do agree that nonverbal communication and speech delivery are extremely important to effective public speaking.
In this section of the chapter, we will explain six elements of good delivery: conversational style, conversational quality, eye contact, vocalics, physical manipulation, and variety. And since delivery is only as good as the practice that goes into it, we conclude with some tips for effective use of your practice time.
Conversational Style
Conversational style A speaker’s ability to sound expressive and be perceived by the audience as natural. is a speaker’s ability to sound expressive and to be perceived by the audience as natural. It’s a style that approaches the way you normally express yourself in a much smaller group than your classroom audience. This means that you want to avoid having your presentation come across as didactic or overly exaggerated. You might not feel natural while you’re using a conversational style, but for the sake of audience preference and receptiveness, you should do your best to appear natural. It might be helpful to remember that the two most important elements of the speech are the message and the audience. You are the conduit with the important role of putting the two together in an effective way. Your audience should be thinking about the message, not the delivery.
Stephen E. Lucas defines conversational quality A speaker’s ability to prepare a speech and rehearse a speech but still sound spontaneous when delivering the speech. as the idea that “no matter how many times a speech has been rehearsed, it still sounds spontaneous” [emphasis in original]. Lucas, S. E. (2009). The art of public speaking (9th ed.). Boston, MA: McGraw-Hill, p. 247. No one wants to hear a speech that is so well rehearsed that it sounds fake or robotic. One of the hardest parts of public speaking is rehearsing to the point where it can appear to your audience that the thoughts are magically coming to you while you’re speaking, but in reality you’ve spent a great deal of time thinking through each idea. When you can sound conversational, people pay attention.
Eye Contact
Eye contact A speaker’s ability to have visual contact with everyone in his or her audience. is a speaker’s ability to have visual contact with everyone in the audience. Your audience should feel that you’re speaking to them, not simply uttering main and supporting points. If you are new to public speaking, you may find it intimidating to look audience members in the eye, but if you think about speakers you have seen who did not maintain eye contact, you’ll realize why this aspect of speech delivery is important. Without eye contact, the audience begins to feel invisible and unimportant, as if the speaker is just speaking to hear her or his own voice. Eye contact lets your audience feel that your attention is on them, not solely on the cards in front of you.
Sustained eye contact with your audience is one of the most important tools toward effective delivery. O’Hair, Stewart, and Rubenstein note that eye contact is mandatory for speakers to establish a good relationship with an audience. O’Hair, D., Stewart, R., & Rubenstein, H. (2001). A speaker’s guidebook: Text and reference. Boston, MA: Bedford/St. Martin’s. Whether a speaker is speaking before a group of five or five hundred, the appearance of eye contact is an important way to bring an audience into your speech.
Eye contact can be a powerful tool. It is not simply a sign of sincerity, a sign of being well prepared and knowledgeable, or a sign of confidence; it also has the power to convey meanings. Arthur Koch tells us that all facial expressions “can communicate a wide range of emotions, including sadness, compassion, concern, anger, annoyance, fear, joy, and happiness.” Koch, A. (2010). Speaking with a purpose (8th ed.). Boston, MA: Allyn & Bacon, p. 233.
If you find the gaze of your audience too intimidating, you might feel tempted to resort to “faking” eye contact with them by looking at the wall just above their heads or by sweeping your gaze around the room instead of making actual eye contact with individuals in your audience until it becomes easier to provide real contact. The problem with fake eye contact is that it tends to look mechanical. Another problem with fake attention is that you lose the opportunity to assess the audience’s understanding of your message. Still, fake eye contact is somewhat better than gripping your cards and staring at them and only occasionally glancing quickly and shallowly at the audience.
This is not to say that you may never look at your notecards. On the contrary, one of the skills in extemporaneous speaking is the ability to alternate one’s gaze between the audience and one’s notes. Rehearsing your presentation in front of a few friends should help you develop the ability to maintain eye contact with your audience while referring to your notes. When you are giving a speech that is well prepared and well rehearsed, you will only need to look at your notes occasionally. This is an ability that will develop even further with practice. Your public speaking course is your best chance to get that practice.
Effective Use of Vocalics
Vocalics Subfield of nonverbal communication that examines how we use our voices to communicate orally; also known as paralanguage. , also known as paralanguage, is the subfield of nonverbal communication that examines how we use our voices to communicate orally. This means that you speak loudly enough for all audience members (even those in the back of the room) to hear you clearly, and that you enunciate clearly enough to be understood by all audience members (even those who may have a hearing impairment or who may be English-language learners). If you tend to be soft-spoken, you will need to practice using a louder volume level that may feel unnatural to you at first. For all speakers, good vocalic technique is best achieved by facing the audience with your chin up and your eyes away from your notecards and by setting your voice at a moderate speed. Effective use of vocalics also means that you make use of appropriate pitch, pauses, vocal variety, and correct pronunciation.
If you are an English-language learner and feel apprehensive about giving a speech in English, there are two things to remember: first, you can meet with a reference librarian to learn the correct pronunciations of any English words you are unsure of; and second, the fact that you have an accent means you speak more languages than most Americans, which is an accomplishment to be proud of.
If you are one of the many people with a stutter or other speech challenge, you undoubtedly already know that there are numerous techniques for reducing stuttering and improving speech fluency and that there is no one agreed-upon “cure.” The Academy Award–winning movie The King’s Speech did much to increase public awareness of what a person with a stutter goes through when it comes to public speaking. It also prompted some well-known individuals who stutter, such as television news reporter John Stossel, to go public about their stuttering. Stossel, J. (2011, March 2). An Academy Award–winning movie, stuttering and me [Web log post]. Retrieved from http://www.humanevents.com/article.php?id=42081 If you have decided to study public speaking in spite of a speech challenge, we commend you for your efforts and encourage you to work with your speech instructor to make whatever adaptations work best for you.
Volume The loudness or softness of a speaker’s voice. refers to the loudness or softness of a speaker’s voice. As mentioned, public speakers need to speak loudly enough to be heard by everyone in the audience. In addition, volume is often needed to overcome ambient noise, such as the hum of an air conditioner or the dull roar of traffic passing by. In addition, you can use volume strategically to emphasize the most important points in your speech. Select these points carefully; if you emphasize everything, nothing will seem important. You also want to be sure to adjust your volume to the physical setting of the presentation. If you are in a large auditorium and your audience is several yards away, you will need to speak louder. If you are in a smaller space, with the audience a few feet away, you want to avoid overwhelming your audience with shouting or speaking too loudly.
Rate The fastness or slowness of a person’s speech delivery. is the speed at which a person speaks. To keep your speech delivery interesting, your rate should vary. If you are speaking extemporaneously, your rate will naturally fluctuate. If you’re reading, your delivery is less likely to vary. Because rate is an important tool in enhancing the meanings in your speech, you do not want to give a monotone drone or a rapid “machine-gun” style delivery. Your rate should be appropriate for your topic and your points. A rapid, lively rate can communicate such meanings as enthusiasm, urgency, or humor. A slower, moderated rate can convey respect, seriousness, or careful reasoning. By varying rapid and slower rates within a single speech, you can emphasize your main points and keep your audience interested.
Pitch The highness or lowness of a speaker’s voice. refers to the highness or lowness of a speaker’s voice. Some speakers have deep voices and others have high voices. As with one’s singing voice range, the pitch of one’s speaking voice is determined to a large extent by physiology (specifically, the length of one’s vocal folds, or cords, and the size of one’s vocal tract). We all have a normal speaking pitch where our voice is naturally settled, the pitch where we are most comfortable speaking, and most teachers advise speaking at the pitch that feels natural to you.
While our voices may be generally comfortable at a specific pitch level, we all have the ability to modulate, or move, our pitch up or down. In fact, we do this all the time. When we change the pitch of our voices, we are using inflections Changes in the pitch of a speaker’s voice. . Just as you can use volume strategically, you can also use pitch inflections to make your delivery more interesting and emphatic. If you ordinarily speak with a soprano voice, you may want to drop your voice to a slightly lower range to call attention to a particular point. How we use inflections can even change the entire meaning of what we are saying. For example, try saying the sentence “I love public speaking” with a higher pitch on one of the words—first raise the pitch on “I,” then say it again with the pitch raised on “love,” and so on. “ I love public speaking” conveys a different meaning from “I love public speaking,” doesn’t it?
There are some speakers who don’t change their pitch at all while speaking, which is called monotone The vocal quality of staying at a constant pitch level without inflections. . While very few people are completely monotone, some speakers slip into monotone patterns because of nerves. One way to ascertain whether you sound monotone is to record your voice and see how you sound. If you notice that your voice doesn’t fluctuate very much, you will need to be intentional in altering your pitch to ensure that the emphasis of your speech isn’t completely lost on your audience.
Finally, resist the habit of pitching your voice “up” at the ends of sentences. It makes them sound like questions instead of statements. This habit can be disorienting and distracting, interfering with the audience’s ability to focus entirely on the message. The speaker sounds uncertain or sounds as though he or she is seeking the understanding or approval of the listener. It hurts the speaker’s credibility and it needs to be avoided.
The effective use of pitch is one of the keys to an interesting delivery that will hold your audience’s attention.
Pauses Brief breaks in a speaker’s deliver designed to show emphasis. are brief breaks in a speaker’s delivery that can show emphasis and enhance the clarity of a message. In terms of timing, the effective use of pauses is one of the most important skills to develop. Some speakers become uncomfortable very quickly with the “dead air” that the pause causes. And if the speaker is uncomfortable, the discomfort can transmit itself to the audience. That doesn’t mean you should avoid using pauses; your ability to use them confidently will increase with practice. Some of the best comedians use the well-timed pause to powerful and hilarious effect. Although your speech will not be a comedy routine, pauses are still useful for emphasis, especially when combined with a lowered pitch and rate to emphasize the important point you do not want your audience to miss.
Vocal Variety
Vocal variety Changes in volume, pitch, rate, and pauses. has to do with changes in the vocalics we have just discussed: volume, pitch, rate, and pauses. No one wants to hear the same volume, pitch, rate, or use of pauses over and over again in a speech. Your audience should never be able to detect that you’re about to slow down or your voice is going to get deeper because you’re making an important point. When you think about how you sound in a normal conversation, your use of volume, pitch, rate, and pauses are all done spontaneously. If you try to overrehearse your vocalics, your speech will end up sounding artificial. Vocal variety should flow naturally from your wish to speak with expression. In that way, it will animate your speech and invite your listeners to understand your topic the way you do.
Pronunciation
The last major category related to vocalics is pronunciation The conventional patterns of speech used to form a word. , or the conventional patterns of speech used to form a word. Word pronunciation is important for two reasons: first, mispronouncing a word your audience is familiar with will harm your credibility as a speaker; and second, mispronouncing a word they are unfamiliar with can confuse and even misinform them. If there is any possibility at all that you don’t know the correct pronunciation of a word, find out. Many online dictionaries, such as the Wiktionary ( http://wiktionary.org ), provide free sound files illustrating the pronunciation of words.
Many have commented on the mispronunciation of words such as “nuclear” and “cavalry” by highly educated public speakers, including US presidents. There have been classroom examples as well. For instance, a student giving a speech on the Greek philosopher Socrates mispronounced his name at least eight times during her speech. This mispronunciation created a situation of great awkwardness and anxiety for the audience. Everyone felt embarrassed and the teacher, opting not to humiliate the student in front of the class, could not say anything out loud, instead providing a private written comment at the end of class.
One important aspect of pronunciation is articulation The ability to clearly pronounce each of a succession syllables used to make up a word. , or the ability to clearly pronounce each of a succession of syllables used to make up a word. Some people have difficulty articulating because of physiological problems that can be treated by trained speech therapists, but other people have articulation problems because they come from a cultural milieu where a dialect other than standard American English is the norm. Speech therapists, who generally guide their clients toward standard American English, use the acronym SODA when helping people learn how to more effectively articulate: substitutions Common articulation problem in which a speaker replaces one consonant or vowel with another consonant. , omissions Common articulation problem in which a speaker drops a consonant or vowel within a word. , distortions Common articulation problem in which a speaker articulates a word in a different or unusual manner usually caused by nasal sounds or slurring of words. , and additions Common articulation problem in which a speaker adds consonants or vowels to words. .
- Substitutions occur when a speaker replaces one consonant or vowel with another consonant ( water becomes wudda ; ask becomes ax ; mouth becomes mouf ).
- Omissions occur when a speaker drops a consonant or vowel within a word ( Internet becomes Innet ; mesmerized becomes memerized ; probably becomes prolly ).
- Distortions occur when a speaker articulates a word with nasal or slurring sounds ( pencil sounds like mencil ; precipitation sounds like persination ; second sounds like slecond ).
- Additions occur when a speaker adds consonants or vowels to words that are not there ( anyway becomes anyways ; athletic becomes athaletic ; black becomes buhlack ; interpret becomes interpretate ).
Another aspect of pronunciation in public speaking is avoiding the use of verbal surrogates “Filler” words used as placeholders for actual words (like, er , um , uh , etc.). or “filler” words used as placeholders for actual words (like er , um , uh , etc.). You might be able to get away with saying “um” as many as two or three times in your speech before it becomes distracting, but the same cannot be said of “like.” We know of a student who trained herself to avoid saying “like.” As soon as the first speech was assigned, she began wearing a rubber band on her left wrist. Each time she caught herself saying “like,” she snapped herself with the rubber band. It hurt. Very quickly, she found that she could stop inflicting the snap on herself, and she had successfully confronted an unprofessional verbal habit.
Effective Physical Manipulation
In addition to using our voices effectively, a key to effective public speaking is physical manipulation The use of the body to emphasize meanings or convey meanings during a speech. , or the use of the body to emphasize meanings or convey meanings during a speech. While we will not attempt to give an entire discourse on nonverbal communication, we will discuss a few basic aspects of physical manipulation: posture, body movement, facial expressions, and dress. These aspects add up to the overall physical dimension of your speech, which we call self-presentation.
“Stand up tall!” I’m sure we’ve all heard this statement from a parent or a teacher at some point in our lives. The fact is, posture is actually quite important. When you stand up straight, you communicate to your audience, without saying a word, that you hold a position of power and take your position seriously. If however, you are slouching, hunched over, or leaning on something, you could be perceived as ill prepared, anxious, lacking in credibility, or not serious about your responsibilities as a speaker. While speakers often assume more casual posture as a presentation continues (especially if it is a long one, such as a ninety-minute class lecture), it is always wise to start by standing up straight and putting your best foot forward. Remember, you only get one shot at making a first impression, and your body’s orientation is one of the first pieces of information audiences use to make that impression.
Body Movement
Unless you are stuck behind a podium because of the need to use a nonmovable microphone, you should never stand in one place during a speech. However, movement during a speech should also not resemble pacing. One of our authors once saw a speaker who would walk around a small table where her speaking notes were located. She would walk around the table once, toss her chalk twice, and then repeat the process. Instead of listening to what the speaker was saying, everyone became transfixed by her walk-and-chalk-toss pattern. As speakers, we must be mindful of how we go about moving while speaking. One common method for easily integrating some movement into your speech is to take a few steps any time you transition from one idea to the next. By only moving at transition points, not only do you help focus your audience’s attention on the transition from one idea to the next, but you also are able to increase your nonverbal immediacy by getting closer to different segments of your audience.
Body movement also includes gestures. These should be neither overdramatic nor subdued. At one extreme, arm-waving and fist-pounding will distract from your message and reduce your credibility. At the other extreme, refraining from the use of gestures is the waste of an opportunity to suggest emphasis, enthusiasm, or other personal connection with your topic.
There are many ways to use gestures. The most obvious are hand gestures, which should be used in moderation at carefully selected times in the speech. If you overuse gestures, they lose meaning. Many late-night comedy parodies of political leaders include patterned, overused gestures or other delivery habits associated with a particular speaker. However, the well-placed use of simple, natural gestures to indicate emphasis, direction, size is usually effective. Normally, a gesture with one hand is enough. Rather than trying to have a gesture for every sentence, use just a few well-planned gestures. It is often more effective to make a gesture and hold it for a few moments than to begin waving your hands and arms around in a series of gestures.
Finally, just as you should avoid pacing, you will also want to avoid other distracting movements when you are speaking. Many speakers have unconscious mannerisms such as twirling their hair, putting their hands in and out of their pockets, jingling their keys, licking their lips, or clicking a pen while speaking. As with other aspects of speech delivery, practicing in front of others will help you become conscious of such distractions and plan ways to avoid doing them.
Facial Expressions
Faces are amazing things and convey so much information. As speakers, we must be acutely aware of what our face looks like while speaking. While many of us do not look forward to seeing ourselves on videotape, often the only way you can critically evaluate what your face is doing while you are speaking is to watch a recording of your speech. If video is not available, you can practice speaking in front of a mirror.
There are two extremes you want to avoid: no facial expression and overanimated facial expressions. First, you do not want to have a completely blank face while speaking. Some people just do not show much emotion with their faces naturally, but this blankness is often increased when the speaker is nervous. Audiences will react negatively to the message of such a speaker because they will sense that something is amiss. If a speaker is talking about the joys of Disney World and his face doesn’t show any excitement, the audience is going to be turned off to the speaker and his message. On the other extreme end is the speaker whose face looks like that of an exaggerated cartoon character. Instead, your goal is to show a variety of appropriate facial expressions while speaking.
Like vocalics and gestures, facial expression can be used strategically to enhance meaning. A smile or pleasant facial expression is generally appropriate at the beginning of a speech to indicate your wish for a good transaction with your audience. However, you should not smile throughout a speech on drug addiction, poverty, or the oil spill in the Gulf of Mexico. An inappropriate smile creates confusion about your meaning and may make your audience feel uncomfortable. On the other hand, a serious scowl might look hostile or threatening to audience members and become a distraction from the message. If you keep the meaning of your speech foremost in your mind, you will more readily find the balance in facial expression.
Another common problem some new speakers have is showing only one expression. One of our coauthors competed in speech in college. After one of his speeches (about how people die on amusement park rides), one of his judges pulled him aside and informed him that his speech was “creepy.” Apparently, while speaking about death, our coauthor smiled the entire time. The incongruity between the speech on death and dying and the coauthor’s smile just left the judge a little creeped out. If you are excited in a part of your speech, you should show excitement on your face. On the other hand, if you are at a serious part of your speech, your facial expressions should be serious.
While there are no clear-cut guidelines for how you should dress for every speech you’ll give, dress is still a very important part of how others will perceive you (again, it’s all about the first impression). If you want to be taken seriously, you must present yourself seriously. While we do not advocate dressing up in a suit every time you give a speech, there are definitely times when wearing a suit is appropriate.
One general rule you can use for determining dress is the “step-above rule,” which states that you should dress one step above your audience. If your audience is going to be dressed casually in shorts and jeans, then wear nice casual clothing such as a pair of neatly pressed slacks and a collared shirt or blouse. If, however, your audience is going to be wearing “business casual” attire, then you should probably wear a sport coat, a dress, or a suit. The goal of the step-above rule is to establish yourself as someone to be taken seriously. On the other hand, if you dress two steps above your audience, you may put too much distance between yourself and your audience, coming across as overly formal or even arrogant.
Another general rule for dressing is to avoid distractions in your appearance. Overly tight or revealing garments, over-the-top hairstyles or makeup, jangling jewelry, or a display of tattoos and piercings can serve to draw your audience’s attention away from your speech. Remembering that your message is the most important aspect of your speech, keep that message in mind when you choose your clothing and accessories.
Self-Presentation
When you present your speech, you are also presenting yourself. Self-presentation, sometimes also referred to as poise or stage presence, is determined by how you look, how you stand, how you walk to the lectern, and how you use your voice and gestures. Your self-presentation can either enhance your message or detract from it. Worse, a poor self-presentation can turn a good, well-prepared speech into a forgettable waste of time. You want your self-presentation to support your credibility and improve the likelihood that the audience will listen with interest.
Your personal appearance should reflect the careful preparation of your speech. Your personal appearance is the first thing your audience will see, and from it, they will make inferences about the speech you’re about to present.
One of the biggest mistakes novice public speakers make is to use the same gesture over and over again during a speech. While you don’t want your gestures to look fake, you should be careful to include a variety of different nonverbal components while speaking. You should make sure that your face, body, and words are all working in conjunction with each other to support your message.
Practice Effectively
You might get away with presenting a hastily practiced speech, but the speech will not be as good as it could be. In order to develop your best speech delivery, you need to practice—and use your practice time effectively. Practicing does not mean reading over your notes, mentally running through your speech, or even speaking your speech aloud over and over. Instead, you need to practice with the goal of identifying the weaknesses in your delivery, improving upon them, and building good speech delivery habits.
When you practice your speech, place both your feet in full, firm contact with the floor to keep your body from swaying side to side. Some new public speakers find that they don’t know what to do with their hands during the speech. Your practice sessions should help you get comfortable. When you’re not gesturing, you can rest your free hand lightly on a lectern or simply allow it to hang at your side. Since this is not a familiar posture for most people, it might feel awkward, but in your practice sessions, you can begin getting used to it.
Seek Input from Others
Because we can’t see ourselves as others see us, one of the best ways to improve your delivery is to seek constructive criticism from others. This, of course, is an aspect of your public speaking course, as you will receive evaluations from your instructor and possibly from your fellow students. However, by practicing in front of others before it is time to present your speech, you can anticipate and correct problems so that you can receive a better evaluation when you give the speech “for real.”
Ask your practice observers to be honest about the aspects of your delivery that could be better. Sometimes students create study groups just for this purpose. When you create a study group of classroom peers, everyone has an understanding of the entire creative process, and their feedback will thus be more useful to you than the feedback you might get from someone who has never taken the course or given a speech.
If your practice observers seem reluctant to offer useful criticisms, ask questions. How was your eye contact? Could they hear you? Was your voice well modulated? Did you mispronounce any words? How was your posture? Were your gestures effective? Did you have any mannerisms that you should learn to avoid? Because peers are sometimes reluctant to say things that could sound critical, direct questions are often a useful way to help them speak up.
If you learn from these practice sessions that your voice tends to drop at the ends of sentences, make a conscious effort to support your voice as you conclude each main point. If you learn that you have a habit of clicking a pen, make sure you don’t have a pen with you when you speak or that you keep it in your pocket. If your practice observers mention that you tend to hide your hands in the sleeves of your shirt or jacket, next time wear short sleeves or roll your sleeves up before beginning your speech. If you learn through practice that you tend to sway or rock while you speak, you can consciously practice and build the habit of not swaying.
When it is your turn to give feedback to others in your group, assume that they are as interested in doing well as you are. Give feedback in the spirit of helping their speeches be as good as possible.
Use Audio and/or Video to Record Yourself
Technology has made it easier than ever to record yourself and others using the proliferation of electronic devices people are likely to own. Video, of course, allows you the advantage of being able to see yourself as others see you, while audio allows you to concentrate on the audible aspects of your delivery. As we mentioned earlier in the chapter, if neither video nor audio is available, you can always observe yourself by practicing your delivery in front of a mirror.
After you have recorded yourself, it may seem obvious that you should watch and listen to the recording. This can be intimidating, as you may fear that your performance anxiety will be so obvious that everyone will notice it in the recording. But students are often pleasantly surprised when they watch and listen to their recordings, as even students with very high anxiety may find out that they “come across” in a speech much better than they expected.
A recording can also be a very effective diagnostic device. Sometimes students believe they are making strong contact with their audiences, but their cards contain so many notes that they succumb to the temptation of reading. By finding out from the video that you misjudged your eye contact, you can be motivated to rewrite your notecards in a way that doesn’t provide the opportunity to do so much reading.
It is most likely that in viewing your recording, you will benefit from discovering your strengths and finding weak areas you can strengthen.
Good Delivery Is a Habit
Luckily, public speaking is an activity that, when done conscientiously, strengthens with practice. As you become aware of the areas where your delivery has room for improvement, you will begin developing a keen sense of what “works” and what audiences respond to.
It is advisable to practice out loud in front of other people several times, spreading your rehearsals out over several days. To do this kind of practice, of course, you need to have your speech be finalized well ahead of the date when you are going to give it. During these practice sessions, you can time your speech to make sure it lasts the appropriate length of time. A friend of ours was the second student on the program in an event where each student’s presentation was to last thirty to forty-five minutes. After the first student had been speaking for seventy-five minutes, the professor in charge asked, “Can we speed this up?” The student said yes, and proceeded to continue speaking for another seventy-five minutes before finally concluding his portion of the program. Although we might fault the professor for not “pulling the plug,” clearly the student had not timed his speech in advance.
Your practice sessions will also enable you to make adjustments to your notecards to make them more effective in supporting your contact with your audience. This kind of practice is not just a strategy for beginners; it is practiced by many highly placed public figures with extensive experience in public speaking.
Your public speaking course is one of the best opportunities you will have to manage your performance anxiety, build your confidence in speaking extemporaneously, develop your vocal skills, and become adept at self-presentation. The habits you can develop through targeted practice are to build continuously on your strengths and to challenge yourself to find new areas for improving your delivery. By taking advantage of these opportunities, you will gain the ability to present a speech effectively whenever you may be called upon to speak publicly.
Key Takeaways
- Conversational style is a speaker’s ability to sound expressive while being perceived by the audience as natural. Conversational quality is a speaker’s ability to prepare a speech and rehearse a speech but still sound spontaneous when delivering it.
- Eye contact helps capture and maintain an audience’s interest while contributing to the speaker’s credibility.
- Vocalics are the nonverbal components of the verbal message. There are six important vocalic components for a speaker to be aware of: volume (loudness or softness), pitch (highness or lowness), rate (fastness or slowness), pauses (use of breaks to add emphasis), vocal variety (use of a range of vocalic strategies), and pronunciation (using conventional patterns of speech formation).
- Physical manipulation is the use of one’s body to add meaning and emphasis to a speech. As such, excessive or nonexistent physical manipulation can detract from a speaker’s speech.
- Good delivery is a habit that is built through effective practice.
- Find a speech online and examine the speaker’s overall presentation. How good was the speaker’s delivery? Make a list of the aspects of delivery in this chapter and evaluate the speaker according to the list. In what areas might the speaker improve?
- Record a practice session of your speech. Write a self-critique, answering the following questions: What surprised you the most? What is an area of strength upon which you can build? What is one area for improvement?
Study Questions | ||
1 | Good delivery does not call attention to itself. | |
True | ||
False | ||
2 | _______________ is based on a person's use of voice and body, rather than on the use of words. | |
Informal communication | ||
Subjective communication | ||
Nonverbal communication | ||
Direct communication | ||
3 | When accuracy is essential and a speech must be delivered word for word, ____________ delivery is most appropriate. | |
impersonal | ||
manuscript | ||
ceremonial | ||
4 | An ____________ speech is delivered with little or no immediate preparation. | |
informal | ||
extemporaneous | ||
impromptu | ||
5 | A(n) ____________ speech is a carefully prepared and rehearsed speech that is presented from a brief set of notes. | |
colloquial | ||
extemporaneous | ||
casual | ||
6 | ____________ is the lowness or highness of the speaker's voice. | |
Pitch | ||
Rate | ||
Volume | ||
7 | ____________ are changes in the pitch or tone of a speaker's voice. | |
Vibratos | ||
Inflections | ||
Fluctuations | ||
8 | Changes in a speaker's rate, pitch, volume, and pauses are referred to as | |
vocal variety. | ||
vocalized pausing. | ||
oral fluctuation. | ||
variable inflection. | ||
9 | Speakers who lack vocal variety are said to speak in a ___________. | |
monotone | ||
monochord | ||
monogram | ||
10 | Sloppy ____________ is the failure to form particular speech sounds crisply and distinctly. | |
representation | ||
phonetics | ||
articulation | ||
11 | Violating the accepted standard of sound and rhythm for words in a given language is an error in ____________. | |
pronunciation | ||
tonality | ||
linguistics | ||
12 | ____________ is a variety of a language distinguished by variations of accent, grammar, or vocabulary. | |
Dialect | ||
Vernacular | ||
Jargon | ||
13 | In which of the following situations will the personal appearance of the speaker have an impact on the audience's perception of the speaker? | |
a police officer presenting an educational talk | ||
a concerned citizen being interviewed on the news | ||
a lawyer addressing a jury | ||
all of the above | ||
14 | As your textbook explains, upon reaching the lectern to start a speech, you should | |
begin speaking immediately. | ||
confess how nervous you are. | ||
make eye contact with your listeners. | ||
all of the above. | ||
15 | When you end your speech, you should | |
maintain eye contact for a few moments after you stop talking. | ||
collect your notes and any visual aids you may have used. | ||
maintain a cool, collected demeanor as you return to your seat. | ||
all of the above. | ||
16 | The primary rule of using gestures in a speech is to gesture frequently and emphatically so listeners notice what you are doing. | |
True | ||
False | ||
17 | One of the advantages of using the extemporaneous method of delivery is that it | |
ensures precise choice of words. | ||
encourages conversational quality. | ||
requires only limited preparation. | ||
allows for better articulation. | ||
18 | "Conversational quality" refers to speech delivery that sounds spontaneous no matter how many times it has been rehearsed. | |
True | ||
False | ||
19 | The best rate for effective public speaking is 110 words per minute. | |
True | ||
False | ||
20 | As Mark Twain noted, "The right word may be effective, but no word was ever as effective as a rightly timed ____________." | |
gesture | ||
inflection | ||
pause | ||
21 | Research shows that speakers in the United States who fail to establish eye contact may be seen by listeners as insincere or even dishonest. | |
True | ||
False | ||
22 | When practicing your speech delivery, you should do all the following | |
record the speech to see how you sound. | ||
include delivery cues on your speaking outline. | ||
try to learn your speech word for word. | ||
practice in front of friends or family. | ||
23 | What are the two major steps in preparing for a question-and-answer session? | |
24 | What are six tips recommended by your textbook for managing a question-and-answer session? | |
To learn more about the book this website supports, please visit its . |
and . is one of the many fine businesses of . |
|
IMAGES
COMMENTS
Study with Quizlet and memorize flashcards containing terms like True/False: Good delivery does not call attention to itself., _____ is based on a person's use of voice and body, rather than on the use of words., When accuracy is essential and a speech must be delivered word for word, _____ delivery is most appropriate. and more.
Understand how to practice effectively for good speech delivery. Christian Pierret - Speech - CC BY 2.0. ... you may want to drop your voice to a slightly lower range to call attention to a particular point. How we use inflections can even change the entire meaning of what we are saying. ... the discomfort can transmit itself to the ...
Nonverbal communication carries most of the message. Good delivery does not call attention to itself, but instead conveys the speaker's ideas clearly and without distraction. 9. Grab Attention at the Beginning, and Close with a Dynamic End. Do you enjoy hearing a speech start with "Today I'm going to talk to you about X"? Most people ...
Sure. But icing is intended to complement the cake, make it look pretty, and taste better. Similarly, bad delivery can call attention to itself or make the cake worse. As a good friend of mine says, excellent delivery can enhance the content and make it taste sweeter. Delivery is not always valued as an essential part of presentations by speakers.
Here are 4 key reasons why: Engagement: Deliver your speech in an engaging way and your listeners will stay hooked until the end. This ensures that your message resonates with them. Clarity: Delivery makes your speech clearer. This helps people understand your words and the main points of your message.
Identify the four types of speech delivery methods and when to use them. There are four basic methods of speech delivery: manuscript, memorized, impromptu, and extemporaneous. ... An introduction should include an attention getter, introduction of the topic, speaker credibility, and forecasting of main points. The body should have two or three ...
Delivery. Delivery is the way in which we present our speech. It is generally divided into two categories, verbal and nonverbal delivery, and includes everything from the way we say the words to our hand and body movements. Good delivery does not make up for poor content, though good delivery is essential to a good speech.
The first step in eliminating any superfluous behavior is to obtain an accurate picture of your body's image while speaking. This should include: Posture. Gestures. Body movement. Facial expressions. Eye contact. The next step is to free yourself of physical behaviors that do not add to your speech.
First, get the audience's attention by introducing who you are and perhaps jumping right into an exciting opening to hook them. Whether your speech is impromptu, extemporaneous, memorized, or manuscript, you can wow the audience with your delivery. Determining which is best for your speech depends on your intent and the situation.
Speech delivery is a matter of nonverbal communication. It is based on how you use your voice and body to convey the message expressed by your words. You can't make a good speech without having something to say, but you also need to know how to say it. Rather than calling attention to itself, effective delivery conveys the speaker's ideas ...
Chapter 10 Delivering the Speech. How we deliver a speech is just as important, if not more so, than the basic message we are trying to convey to an audience. But if you have worked hard on preparing the verbal part of your speech, you may feel that delivery is just an "extra" that should not require much time or effort.
Public Speaking ~ Chapter 13: Delivery. Good speech delivery _____. Click the card to flip 👆. does not call attention to itself. It conveys the speaker's ideas clearly, interestingly, and without distracting the audience. most prefer it to combine formality with attributes of conversation. Click the card to flip 👆.
As you rehearse, here are some elements of speech delivery to focus on: Breath: Strong, sustained speaking begins with breath. Try to breath from the diaphragm, not from your shoulders. Articulation: Pronouncing the words so that your audience can follow the nuances of your argument. Pitch: Varying your pitch to avoid sounding monotonous.
Eye contact lets your audience feel that your attention is on them, not solely on the cards in front of you. Sustained eye contact with your audience is one of the most important tools toward effective delivery. O'Hair, Stewart, and Rubenstein note that eye contact is mandatory for speakers to establish a good relationship with an audience.
Good delivery does not call attention to itself. A) True: B) False: 2 ... When you end your speech, you should; A) ... When practicing your speech delivery, you should do all the following except; A) record the speech to see how you sound. B) include delivery cues on your speaking outline. C)
D. Public speakers should do more to command and hold attention than interpersonal speakers. E. Sincere desire to communicate is the most important factor in good delivery (attitude above all). III. Implementing the basic principles through four basic strategies: A. Dynamism (energy). B. Naturalism (that does not call attention to itself).
One: delivery should not call attention to itself. It should seem natural and uncontrived. Two: good delivery should help the audience listen, understand, remember, and act on the message of a speech.
1.review your full-sentence preparation outline aloud and revise as needed. 2.create a key word speaking. 3. practice the speech aloud several times using only the key word speaking outline. 4. polish and refine delivery in front of a mirror. 5. do a dress rehearsal that attempts to replicate the speaking situation.
Key Takeaways. There are four main kinds of speech delivery: impromptu, extemporaneous, manuscript, and memorized. Impromptu speaking involves delivering a message on the spur of the moment, as when someone is asked to "say a few words".; Extemporaneous speaking consists of delivering a speech in a conversational fashion using notes. This is the style most speeches call for.
Issue the call to action. Not every speech may need a formal call to action, but every public utterance needs to be understood as a call for unity, a coming together to achieve the mission ...
The Illinois governor was instrumental in landing this week's four-day political event .
Good speech delivery. both has a conversational quality and does not call attention to itself. What does your textbook say about speech dialects? All answers are correct. One of the advantages of speaking from a manuscript is that it frees a speaker from the need to establish eye contact with the audience.
Mail: Chief Counsel's Office, Attention: Comment Processing, Office of the Comptroller of the Currency, 400 7th Street SW, Suite 3E-218, Washington, DC 20219. Hand Delivery/Courier: 400 7th Street SW, Suite 3E-218, Washington, DC 20219. Instructions: You must include "OCC" as the agency name and "Docket ID OCC-2024-0012" in your comment.
Terms in this set (22) Good delivery does not call attention to itself. True. ___ is based on a person's use of voice and body rather than on the use of words. Nonverbal communication. When accuracy is essential and a speech must be delivered word for word, ___ delivery is most appropriate. Manuscript.
Celebrities make their mark: The DNC has seen several stars this week, from Lil Jon's surprise appearance during the star-studded roll call to Oprah Winfrey's speech Wednesday. Mindy Kaling ...